Member services manager jobs in Gants hill, greater london

This is an exciting entry-level opportunity for someone with interest in or experience of health or social care services who is passionate about improving health and wellbeing in England and looking to begin a new career in policy or research.

The King’s Fund has an ambition to increase the diversity of our workforce and to create career opportunities in health and care policy for a broader range of people. The policy and research field is not yet reflective of the health and care workforce in terms of ethnicity. We believe that diversity of background and experience contributes to a broader collective perspective, and we want to improve the way we influence health and social care policy. This positive action trainee post is aimed at people from an ethnic minority background who are interested in pursuing a career in policy and/or research who have not previously worked or had an internship in this field and is advertised under Section 158 of the Equality Act 2010. 

About the role 

The Policy and Research Trainee post is a broad-ranging development role that will support the post-holder to gain knowledge and experience of various aspects of policy and research within a specialist health and care policy team.

You will contribute to projects across a wide range of issues relating to health and social care policy and practice (see our website for some examples of our recent projects). You will gain experience in creating a range of outputs for different audiences, publishing and presenting research findings in an accessible way. Training will be available both internally and externally to develop not only relevant research skills but also wider aspects such as writing and giving presentations.

About us 

The King’s Fund’s mission is to inspire hope and build confidence for positive change, by boldly reimagining a health and care system that is compassionate, equitable and fit for the future, with people at its heart.

We want our staff to feel like they can bring their whole selves to work. We have a range of staff networks, including a Black Staff Network and an Allyship group. You can read more about our work on diversity and inclusion on our website.

About you 

We are looking for someone who is passionate and curious about improving health and care in England and who wants to learn more about health and care policy. 

You will have a demonstrable interest in learning about English health and care policy and research. You will already have experience with health or care, whether as a carer, patient or staff member, and an interest in improving health and wellbeing, for example by reducing health inequalities and improving social determinants of health.

You will not have previously worked in research or policy, but you’ll be enthusiastic about gaining the new skills and experience needed to start a career in policy or research. We are particularly interested to hear from people who see this opportunity as unique and critical to their career development.  

How to apply

To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form and the equal opportunities form. If completing the application forms present any challenges, contact us by email so we can discussion options. 

We will also be running two informal online sessions on Zoom on 9 or 13 April where you can hear from existing colleagues about what it’s like to work in The King’s Fund policy team and have the opportunity to ask questions. Please visit this job advert on our website to register. You only need to attend one of the sessions. . 

Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK. Sadly, we are unable to sponsor work permit applications, extensions or transfers from an existing UK employer. 

CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form. 

Closing date for receipt of completed applications is 19 April.

Interviews will be held in person at The King’s Fund London office on 13 May (role available to commence in June but no later than September 2026).

About The Advocacy Project

We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people across all ages and care groups can understand their rights, make effective choices about their lives and voice their concerns.

Some of the ways we do this include:

• advocacy services that make sure people can express their wishes when decisions are being made about their care or  wellbeing
•  user involvement projects that help organisations improve what they offer by listening to people who use their services
• local Healthwatch organisations, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback

Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.

About the role

We are looking for someone to lead an exciting project commissioned by Central North West London (CNWL) to improve health outcomes for people with autism in Brent.

The Autism Care Navigator project will improve access to pre and post diagnostic support for Brent residents on the Adult Autism Assessment waiting list. The Project will work closely with the Brent LD community team, other healthcare providers including primary care, and Brent residents.

The post holder will offer care navigation support to individuals, helping people to access health and social care services and improving understanding of what services are available. They will collect people’s stories and experiences, run consultations and focus groups and feed into wider consultation, working to address system issues. The role will also involve sitting on relevant strategic boards and groups to make sure that experiences and challenges of people with autism in Brent are included in decision making.

Using your experience of working with autistic people, you may also support other staff and services to improve how they work with and support autistic people.

Key responsibilities

• Respond to referrals accurately and efficiently.
• Raise awareness of the project to maximise participation and engagement.
• Communicate in an appropriate and sensitive manner to gain an understanding of an individual’s health and signpost accordingly.
• Provide information, support or signposting for people with autism in order to inform or empower individuals on issues about their health.
• Develop and maintain an accurate record of health and social care organisations and associated referral processes.
• Develop, organise and run focus and awareness groups for people with autism and their families and carers to improve awareness of health conditions.
• Develop and support accessible user involvement opportunities, including focus groups and workshops, so that autistic people can share feedback, influence the service and help improve local support.
• Develop and support an effective advisory group of autistic people to help inform and improve the service.
• Work according to the Equality Act 2010 and other forms of legislation that combat discrimination and promote equality and diversity.
• Develop good working relationships with key staff within health and social care services.
• Meet case-working standards, reporting and monitoring requirements.
• Undertake any other tasks and duties as required.

General responsibilities

• Participate in team meetings and training.
• Participate in personal, team and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, safeguarding and risk regulations.
• Work to our mission, vision, and values.
•  Carry out other projects and tasks as needed.

Person specification

We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.

Essential qualities and attributes:

• Excellent communication skills and ability to work effectively with people with autism, team members and stakeholders to build and keep excellent relationships.
• Excellent, succinct and well-structured writing skills with the ability to document outcomes and stories.
• Ability to organise and run groups, supporting all members to participate and gathering key information.
• Ability to work with people calmly, sensitively and positively and seeking solutions using individuals’ strengths.
• Ability to listen and build trust with those you are working with.
• Good attention to detail and ability to manage your own workload.
• Ability to work independently, use initiative and manage competing priorities with limited supervision.
• Confident in using database systems to input and analyse data.
• Confident user of virtual communications methods, excellent IT skills including use of Microsoft Office.
• Demonstrable understanding of inclusive practice
• Excellent administration skills, logical and process driven.
• Excellent interpersonal skills and ability to work effectively with a wide variety of stakeholders.
• Vision, flexible approach and project management skills to be able to develop a project, responding to developing needs of the service.
• Commitment to working within The Advocacy Project’s code of conduct, equality and safeguarding policies.
• Willingness to attend further training and to adopt new procedures.
• Willingness to promote The Advocacy Project in line with our mission, vision and values.

Essential knowledge, experience and qualifications:

• Experience of working with people with autism.
• Experience of leading and developing autism-specific project.
• Understanding of health and social care systems.

Desirable knowledge, experience and qualifications:

• Understanding of the public health challenges in Brent.
• Knowledge of Brent and/or North West London.
• Evidence of ongoing personal development and training related to the role.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.

Permanent | Full Time | Circa £30,000 + Excellent Benefits

Location: Lancashire | Community Based/Home Working

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are seeking an individual to raise awareness of the Fund’s welfare offer amongst social welfare agencies across Lancashire but also, crucially, to help address the issue of social isolation and feelings of loneliness experienced by some members of the RAF Family.

You will have experience of engaging and supporting people in a community, charity, social care, or other people focused position, supporting those who are socially isolated to be better connected into their communities.  You will have good organisational skills, empathy and the ability to listen and build relationships with people who may have complex and challenging welfare needs, assisting them by identifying appropriate support from within the RAF Benevolent Fund and the wider statutory and military charity sector.

This is a community-based position working from home but covering the Lancashire region, delivering both remote and face to face support. The candidate must have their own vehicle to use to travel around these regions. 

Additional Information

· Driver’s License

· Enhanced DBS check

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Tuesday 7th April 2026, 5:00pm. First stage interviews to be held online via Teams, 14th-16th April.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Permanent | Full Time | Circa £30,000 + Excellent Benefits

Location: North East Scotland | Community Based/Home Working

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are seeking an individual to raise awareness of the Fund’s welfare offer amongst social welfare agencies across the North East of Scotland but also, crucially, to help address the issue of social isolation and feelings of loneliness experienced by some members of the RAF Family.

You will have experience of engaging and supporting people in a community, charity, social care, or other people focused position, supporting those who are socially isolated to be better connected into their communities.  You will have good organisational skills, empathy and the ability to listen and build relationships with people who may have complex and challenging welfare needs, assisting them by identifying appropriate support from within the RAF Benevolent Fund and the wider statutory and military charity sector.

This is a community-based position working from home but covering the Inverness, Moray and Aberdeenshire regions primarily, delivering both remote and face to face support.  The candidate must have their own vehicle to use to travel around these regions.  Occasional travel to Edinburgh and London will be required.  

Additional Information

· Driver’s License

· Enhanced DBS check

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Tuesday 7th April 2026, 5:00pm. First stage interviews to be held online via Teams, 14th-16th April.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Permanent | Full Time | Circa £30,000 + Excellent Benefits

Location: Yorkshire| Community Based/Home Working

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are seeking an individual to raise awareness of the Fund’s welfare offer amongst social welfare agencies across Yorkshire but also, crucially, to help address the issue of social isolation and feelings of loneliness experienced by some members of the RAF Family.

You will have experience of engaging and supporting people in a community, charity, social care, or other people focused position, supporting those who are socially isolated to be better connected into their communities.  You will have good organisational skills, empathy and the ability to listen and build relationships with people who may have complex and challenging welfare needs, assisting them by identifying appropriate support from within the RAF Benevolent Fund and the wider statutory and military charity sector.

This is a community-based position working from home but covering primarily the York/Leeds region, delivering both remote and face to face support. The candidate must have their own vehicle to use to travel around these regions. 

Additional Information

· Driver’s License

· Enhanced DBS check

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Tuesday 7th April 2026, 5:00pm. First stage interviews to be held online via Teams, 14th-16th April.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Salary:                                 £62,651 per annum

Contract Type:                     Fixed Term Contract – Paternity Cover (up to 10 months)

Closing date:                       7 April 2026 at 11pm

Interview date:                  4 – 15 May 2026

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?

CARE International UK is currently developing its new 4-year Strategy working within the CARE International Vision 2030, which will launch in July 2026. The strategy will build on our focus on women’s leadership in crisis, and expand on our strengths in anticipatory action and women’s access to economic opportunities. This includes investing in CIUK’s Early Action Fund, which sits within the Programme Management Team and works with country offices to support communities to prepare for and respond to climate and conflict-related emergencies. The Programme Management Team is at the centre of driving the impact we want to achieve through our new strategy, and continuing to work towards our goal of giving more power, resources and space to local organisations and communities, in particular to women-led organisations and women activists, so they can lead the decisions, debates and programmes that affect their lives.

The Head of Programme Management is a key organisational leadership role and will be part of the CIUK Extended Leadership Team working with other heads of team and the senior leadership team to help run the organisation effectively and deliver the 4-year strategy. CIUK’s restricted income from donors is significant and is CIUK’s largest income stream; as such the Head of PMT has a high level of responsibility for stewardship and effective management of the ongoing programme portfolio. Our largest programmes are complex multi-partner consortia in fragile contexts with budgets of up to £60m. The role-holder also has a crucial role to play in identifying learning from our programmes and sharing these across CARE and the sector.

About you

You will have demonstrated experience working with a range of donors, including the UK Foreign, Commonwealth and Development Office (FCDO), with deep knowledge of how the FCDO operates, how they are structured and contract programmes, as well as their current priorities. You will also have experience delivering programmes with corporate partners, and trusts and foundations. You will have the ability to build strong relationships and have demonstrated ability to negotiate complex contracts with donors and influence donor positions. You will have a strong programme management and risk management background that allows you to understand and work across multiple projects and contexts, and manage risk at the portfolio level, dealing effectively with new risks and issues as they emerge.

As a leader of a large team, you will have strong people leadership and interpersonal skills, with the ability to translate strategy into action, motivate colleagues and demonstrate to team members how their role links to organisational strategy and objectives. Your leadership style will be aligned with CIUK’s feminist leadership principles and values. You will need to have experience of working in donor-funded organisations, understand cost recovery models, and have experience working to deliver large-scale programming in development and/or humanitarian contexts.  A good understanding of the current debates in the sector on local leadership and a commitment to the principles set out in the pledge for change are essential.

About the role

The Head of Programme Management leads a large team to oversee all of CIUK’s active humanitarian and development projects funded by UK donors. The team leads CIUK’s relationships with Country Offices and Regions and develops close partnerships to help us achieve long-term and effective programming across the humanitarian and development arena. The team also builds strong relationships with institutional donors and works with the Partnerships and Philanthropy team to deliver corporate-funded programmes. The Head of Programme Management is responsible for ensuring strong grant management and donor compliance including programme financial management. The team ensures that CARE provides and is recognised by donors for offering excellent value for money and real impact for its programme participants. The team also leads CIUK’s approach to delivering smart development and humanitarian programmes with an increasing focus on equitable partnership approaches. 

The role covers four main areas of responsibility:

Representation and relationship management

Holding relationships with a set of senior stakeholders including FCDO Senior Responsible Owners, other donor counterparts, CARE Country Directors, Programme Directors and Regional Directors. Negotiating contract terms with donors and troubleshooting delivery issues with country offices. Positioning CARE’s work to external stakeholders, including personally representing CIUK in external forums and with donors.

Organisational and team leadership, strategy and planning:

Set and drive the programme management team’s annual plans and contribution to the organisation’s strategic priorities. Be accountable to delivering on team KPIs and organisational KPIs that link to PMT’s work. Play a key role in the leadership of the Programme and Policy department. Provide strong line management to direct reports and demonstrate a strong personal commitment to CIUK’s equity, diversity and inclusion goals and feminist leadership principles.

Financial and compliance management

Provide close and effective management of multi-million pound budgets. Reforecast accurately throughout the year, identifying and working with country offices to rectify implementation issues. Manage risks and issues at portfolio level, raising high and critical risks for attention by senior leadership and board as necessary. Ensure donor compliance is followed.

Programme quality, monitoring evaluation and learning

Ensure that CIUK closely monitors project implementation, relevance of programme outputs and outcomes and ensures programmes meet relevant technical standards and up to date best practice. Programmes fulfil requirements on programme quality and adhere to do no harm standards, the Core Humanitarian Standard, and ensure that CARE’s safeguarding standards are met throughout the life of the programme. Proactively share knowledge from CIUK’s programmes across the confederation and externally.

Right to Work in the UK

All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work. Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.

Safeguarding 

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: 

· Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).  In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

· Appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. 

Equality and Diversity

We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to HR.

We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.

Centre 404 is seeking an experienced HR Business Partner to join our Central People and Culture team and support the Director of People in delivering Centre 404’s People Strategy and sector workforce priorities. The role focuses on embedding workforce planning, building management capability, and strengthening cultural development, ensuring the organisation is well placed to meet the challenges of the Adult Social Care Workforce Strategy and the new national pay deal.

 About Us

Centre 404 is a vibrant north London based charity committed to empowering people with learning disabilities and their families. We champion inclusion, choice, and wellbeing, and we’re proud to be driving sector-leading change in social care.

Key Priorities and Actions

· Deliver a management development programme with measurable impact

· Provide workforce analytics to inform strategic decisions and reduce agency spend

· Coach managers to resolve employee relations issues proactively

· Drive improvements in staff engagement, inclusion, and fair treatment

· Lead on Equality, Diversity & Inclusion (EDI) initiatives and quality benchmarking

· Embed co-production principles across HR processes

· Chair either or both of our EDI Working Group and Staff Forum, helping us rebuild and instil good engagement structures with staff

·  Run focus groups so we can properly understand themes and translate them into practical actions

· Work closely with recruitment and training colleagues to identify what support managers will need as we carry out rapid recruitment of support workers

· Deliver manager training, particularly on performance management, people management basics and new legal requirements linked to the Employment Rights Act

· Support with reviewing/refreshing relevant policies linked to those legislative changes

· Provide day-to-day employee relations support while also upskilling managers so they become more confident in handling issues themselves over time

What We’re Looking For

• CIPD Level 7 (or working towards) or equivalent
• Proven experience in workforce planning, leadership development, and cultural change
• Strong coaching, influencing, and analytical skills
• Commitment to inclusion, safeguarding, and the rights of people with learning disabilities
• Knowledge of CQC/Ofsted frameworks and sector reforms is a plus

Why Join Us?

At Centre 404, you’ll be part of a values-driven organisation that prioritises people. We offer a collaborative environment, meaningful work, and the opportunity to make a real difference.

We offer flexibility in terms to suit personal circumstances.  The role could be permanent or fixed term contract and could be split over four or five days per week.  The person is key and we are keen to make this hire fit both the requirements of the job and of the individual; that is when it works!

Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. All offers of employment are subject to a DBS check, proof of eligibility to work in the UK and satisfactory references covering a five-year period.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889 

Professional Standards Education Officer (PSEO)
£24,000 pa plus excellent benefits (£40,000 FTE)
Part-time, 3 days per week
Hybrid - mostly online working from home 
 

Are you an experienced acupuncture practitioner interested in joining the BAcC staff team in a key role that will help protect both practising acupuncturists and the public?

The Professional Standards Education Officer (PSEO) will be at the forefront of supporting BAcC members to work safely and manage the risks of their practice. You will also have a great positive impact on public protection and fostering trust across UK and global institutions in the practice of acupuncture.

This will be a varied role, involving all stages of developing and updating policy and communicating it to the membership. You will work as part of our wonderful team, alongside our Safe Practice Officer, Research and Policy Manager, and our Professional Conduct Officers. You will also act as a link with the BAcC’s insurer in-house risk and legal support and connect to professionals across other UK healthcare regulators.

As the Secretary to the Education Committee, you will support the BAcC’s newly integrated education and accreditation function and assist the Chair and committee in guiding the future of acupuncture accreditation in the UK.

It is anticipated that your time will be split approximately two days per week in the risk management and safe practice support role, and one day per week in the education support role. These two functions have great synergy; you will facilitate the key connection between the BAcC and college accreditation by transmitting risk mitigation strategies and taking college feedback on new risks to update policy.

The work will be varied and interesting and, most importantly, you will be able to make a huge and tangible difference to the community. It is an exciting time right now at the BAcC as we are transforming the way we work. We are moving from a passive repository of safe practice information to an evolving, active support service for members where they need it most. The work you do in this role will not only help other acupuncturists navigate difficult situations and avoid complaints, but it will enable them to be fully protected in the rare event that a claim or complaint comes in.

We seek candidates with:

Essential skills 

· strong written communication skills to simplify complex risk information and produce engaging content

· the ability to work independently, prioritise workload, and manage your own schedule in a mostly home-based role

Desirable skills

· experience in the provision of education at QAA level 6 or higher (including teaching or college administration)

· first-hand experience as a practitioner of acupuncture

Please see the attached Candidate Pack for the full job description.

Closing date: 12pm on 7 April 2026
Interviews will be held on 23 April 2026

Job description

Join our Community Fundraising Team and play an important part in stewarding some of The Royal Marsden Cancer Charity’s most dedicated supporters. Line managing the Community Fundraising Assistant, you will effectively steward existing community and corporate supporters, identify new prospects and develop initiatives to engage our audiences.

No two days will ever be the same in this role: one day you might be visiting a golf club or meeting a supporter for a cheque presentation, the next you could be working to grow our ambassador programme, pitching to a corporate team, or finding a new way to engage our supporters. You’ll thrive on this variety and enjoy the meaningful, people focused work.

If you are a high performing fundraise with experience building long lasting relationships with supporters and engaging new audiences, this is a fantastic opportunity to make a meaningful impact.

What you’ll be doing:

- Deliver best in class stewardship to develop long term relationships

- Line manage a Community Fundraising Assistant to ensure they achieve their objectives

- Identify and develop fundraising initiatives to engage community fundraising supporters in line with the Charity’s strategy

- Identify opportunities to raise awareness of The Royal Marsden Cancer Charity including giving talks and presentations, and attending local events

- Work with other teams within the Charity, including Finance, Data, PR, Marketing and other fundraising teams to maximise best practice and supporter experience

What we’re looking for:

We’re looking for someone who is:

- An experienced fundraiser with a proven track record of securing financial support from community fundraising supporters

- An excellent written and verbal communicator, able to engage effectively with a wide range of audiences

- Proactive with strong problem-solving skills and the ability to take initiative

- Able to build strong and effective working relationships and manage multiple stakeholders

Why join us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.

What we offer:

- Hybrid working between home and Sutton with occasional travel to Chelsea.

- Flexible working around our core hours of 10am to 4pm

- 27 days annual leave rising with length of service

- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)

- Training, support and development opportunities

- Access to the Blue Light discount scheme and other discounts opportunities

- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more

- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

- Opportunities for training and career development

Inclusion matters:

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. Applications from all backgrounds are warmly welcomed

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Family Support Manager 

£29,000 + Company Car and benefits (including 25 days annual leave and pension)

London & South East

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Family Support Manager to deliver a high-quality family support service as part of our London & South East Care Team.

Reporting to the Head of Care out of our London base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high-quality family support service; and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.

Having worked regularly in a demanding and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact of family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.

· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks form conception to completion and understand that quickly connecting with people is essential.

· A persuasive, inclusive approach to achieving goals quickly and correctly - with a warm and friendly working style.

· Strong networking skills and confident use of MS Office - educated to A-Level with a recognised childcare and management qualification (NVQ4 or equivalent).

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, more information can also be found in our Candidate Pack.

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please complete an application form by visiting our website and applying online. Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our London & South East care team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Individual Giving Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We are looking for an experienced Individual Giving Manager to lead the development and delivery of our supporter acquisition and retention strategies. This is a full time, permanent role working on a hybrid basis with 2 days per week in our London office.

This is a varied and hands-on role where you will lead multi-channel campaigns, driving supporter growth, income and lifetime value.

The Individual Giving & Legacies team is a key driver of voluntary income at Sense. We are an ambitious and growing team, focused on increasing supporter engagement and long-term income. You will play a key role in shaping our individual giving programme, testing new ideas, improving performance and ensuring our supporters feel inspired and connected to our work.

Key Responsibilities

• Develop and deliver supporter acquisition and retention strategies, plans and budgets.
• Lead multi-channel fundraising campaigns across direct mail, digital, DRTV, telemarketing and face-to-face.
• Drive income growth and maximise value of supporters.
• Develop engaging fundraising propositions and creative campaign content.
• Lead ongoing testing, learning and innovation across products, audiences and channels.
• Manage income and expenditure budgets, with responsibility for forecasting and reporting.
• Build and manage relationships with external agencies and suppliers.
• Collaborate across fundraising, marketing and the wider organisation to identify new opportunities.
• Ensure all activity is compliant with fundraising regulations and data protection legislation.

About You

We’re looking for a confident and data-driven fundraiser with strong experience in individual giving and direct marketing. You’ll be both strategic and hands-on, comfortable managing campaigns end-to-end while continuously improving performance through insight and innovation.

You will bring:

• Proven experience delivering successful individual giving or direct marketing campaigns.
• Strong multi-channel experience (e.g. direct mail, digital, DRTV, telemarketing, face-to-face).
• Experience managing budgets, forecasting and reporting on performance.
• Strong analytical skills, including segmentation, targeting and campaign optimisation.
• Experience managing agencies and external partners.
• Excellent communication and stakeholder management skills.
• Experience leading or mentoring team members.
• Experience with prize-led fundraising would be beneficial but is not essential.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview, in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Leading international development grant assurance specialists seek experienced French speaking audit professional for exciting international management opportunities. 

Responsibilities
• Travelling internationally to a wide range of locations, on a regular basis, conducting audits or special assignments; working with, and supporting NGOs, public sector organisations & institutional donors such as the UN.
• Demonstrate a detailed knowledge of public sector audit issues and techniques and provide guidance to other team members based on previous experience;
• Demonstrate a detailed understanding of public sector structures and the legal and contractual frameworks in which the assignments are performed and provide guidance to other team members based on previous experience;
• Demonstrate a detailed understanding of International Standards on Auditing (ISAs) and provide guidance to other team members based on previous experience;
• Be involved in the assignment process from planning to finalisation;
Prepare a tailored plan for large or complex assignments based on an understanding of the terms of reference;
• Lead assignment fieldwork teams including locally based staff for large or complex assignments;
• Demonstrate the ability to identify the findings on an assignment and write them up in a detailed, precise and clear way in the assignment report;
• Lead opening meetings and present the audit findings at closing meetings;
• Conduct assignments in a sceptical but constructive manner;
• Draft a report for each assignment on a timely basis;
• Be responsible for completing the audit programme and audit file;
• Be aware of assignment deadlines and work with the team to ensure deadlines are met;
• Monitor the time spent on assignments against budget and discuss with the Manager if budget overruns are anticipated;
• Prepare proposals for specific assignments within a framework contract
• Contribute to drafting tenders;
• Identify potential opportunities for obtaining new work. Take action to follow up such
opportunities with a manager/partner;
• Develop internal contacts and demonstrate an awareness of the services offered by other
departments in the firm;

Internal development 
• Provide on the job training and guidance to more junior team members throughout the
assignment process;
• Contribute to office-based training sessions including development of training material;
• Conduct induction training for new staff members;
• Do job appraisals for more junior team members;
• Check that the staff planner is kept up to date for each assignment;
 

Please note, if you are not a fluent French speaker similar opportunities may be availabe - so please apply. 

Head of Operations

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£46,200
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO

Salary: £45,215 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).

The role:

We are recruiting for a values-driven and experienced finance leader to join Mary’s Meals International (MMI) as Senior Finance Manager. Reporting to the Head of Finance, you will provide leadership to the MMI Finance team, ensuring the effective delivery of high-quality financial management, reporting and control across our global movement.

This is a key role within the Finance & Procurement Directorate, supporting an ambitious growth strategy. You will play a central role in strengthening financial stewardship, ensuring robust controls are in place, and promoting value for money across our global network.

In this role, you will combine strategic oversight with hands-on leadership - driving excellence in financial reporting, treasury management, compliance, and continuous improvement of financial systems and processes.

You will:

• Lead and develop the MMI Finance team, fostering a high-performing, collaborative and accountable culture.
• Oversee the production of monthly management accounts, forecasts and trend analysis, providing meaningful financial insight to support decision-making.
• Lead on donor financial reporting and proposal support, ensuring accuracy, consistency and timely delivery.
• Support delivery of the annual budgeting process, including provision of key analytics and oversight of review processes.
• Ensure robust financial control across the organisation, safeguarding the proper and effective use of funds.
• Oversee statutory reporting, audit, treasury, payroll and pension activities, ensuring compliance with UK financial, charity and tax regulations.
• Work closely with National Affiliates and Programme teams to strengthen financial processes, systems and controls across the global network.
• Drive continuous improvement of financial policies, reporting and systems, promoting a consistent and high-quality control environment.

About you

You will be a qualified finance professional (CCAB or equivalent) with substantial post-qualification experience and a strong track record of leading finance teams. Strategic yet pragmatic, you will be comfortable operating at both operational and senior levels - providing clear financial insight, strengthening controls, and supporting organisational growth across a global network.

You will bring significant experience in UK financial reporting (FRS 102), alongside proven experience developing high-performing teams and implementing effective policies, systems, and change initiatives. With strong analytical and conceptual capability, you will translate complex financial data into clear, actionable insight. You will also have experience managing auditors, financial institutions, and external service providers, and be able to prioritise effectively, work autonomously, and deliver to deadlines.

Strong communication skills, sound judgement, and cultural sensitivity are essential in building effective relationships across diverse international contexts. Experience within a UK charity or multinational charitable context, including understanding of UK charity reporting (Charities SORP) would be highly desirable.

About us:

Mary’s Meals is a global movement supported by people from all walks of life, united by one goal, that every child receives a nutritious daily meal in a place of education. Today, more than 3 million children will receive Mary’s Meals, changing lives through access to food and education. 

We believe in the innate goodness of people, respect the dignity of every human being and family life, and are committed to good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. We expect all members of the Mary’s Meals family to share this commitment and to work in the best interests of the communities we serve. Our safe recruitment practices ensure that only those aligned with our high standards join our movement.

Salary advertised is for UK-based candidates. Our salary philosophy ensures consistency across locations where Mary’s Meals operates.

Our Benefits:

• 34 days annual leave (pro-rated for part time working patterns) including bank holidays, increasing by 1 day each completed calendar year, to a maximum of 39 days (+ option to buy another week)
• Flexible working
• Employee Assistance Programme
• Life assurance
• Pension

To apply:

If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. To apply, please submit your CV along with a short covering note (no more than one page) outlining why you are a strong fit for this role and why you would like to work for Mary’s Meals International.

Senior Finance Manager - JD

 Closing date for applications is Sunday 5th April 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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