Office support jobs in Croydon, greater london

Salary: £35,000 - £46,000
Contract: Full-time, Permanent
Location: Hybrid working with 50% in either the London or Manchester Office
Closing date: Rolling
Benefits: 25 days holiday (bank holidays), Private medical insurance, 5% Pension contribution

We have a great opportunity for a New Business Manager working for a leading national organisation supporting vulnerable young people. This is an exciting chance to join a growing and ambitious fundraising team where you’ll play a pivotal role in securing high?value corporate partnerships. With strong organisational support, a collaborative culture, and clear progression opportunities, this role offers an excellent platform for someone looking to hone their strategic fundraising and new business expertise.

As part of this exciting role, you will drive new business activity to secure partnerships ranging from £100k–£1m, developing compelling proposals, managing a robust new business pipeline, and helping shape a new corporate advisory programme. You’ll also support senior colleagues on seven?figure proposals and play a key role in improving systems, performance, and overall team success.

To be successful as the New Business Manager you will need:

• Experience securing high?value, multi?year corporate partnerships
• Strong ability to write and deliver ambitious proposals and pitches
• Excellent pipeline management and stakeholder engagement skills

If you would like to discuss this role with us, please call and ask for Jake, or quote the reference 2835JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

 

Role Overview:
The Talent Set are delighted to partner with a well-established charity on a fantastic Legacy Engagement Manager role. This position offers the opportunity to create meaningful connections with supporters, enhance legacy giving programmes, and contribute to a cause that directly impacts the lives of pets and their owners.

Key Responsibilities:

• Develop and implement strategies to engage supporters and legacy pledgers through events, email campaigns, and personalised communications.
• Manage supporter journeys, ensuring donors feel valued and inspired to continue their involvement.
• Grow in-memory activity by exploring new avenues to honour supporters’ wishes for their pets’ future care.
• Organise and facilitate supporter events, including onsite visits and engagement activities, to showcase the charity’s work.
• Collaborate with team members to optimise communication approaches, improve sign-up processes, and increase supporter conversion rates.
• Contribute ideas for future campaigns and events, aligning with the charity’s evolving brand and messaging.
• Support the charity’s community engagement initiatives, helping foster a strong supporter community.

Person Specification:

• Proven experience in legacy or charitable fundraising, with a focus on stewardship and supporter engagement.
• Confident communicator, comfortable engaging with diverse audiences both face-to-face and via email.
• Strong organisational skills, with the ability to manage multiple campaigns and events efficiently.
• Creative thinker with a proactive approach to developing supporter retention activities.
• Ability to work collaboratively within a team, sharing ideas and supporting organizational goals.
• Experience organising and supporting onsite events and supporter activities.
• Ability to adapt to changes in branding and messaging while maintaining a customer-centric approach.

What’s on Offer:

• Salary: £35,598 - £43,507 per year
• Location: 2 days per month in Cambridgeshire Office
• Contract: 9-month FTC

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We’re currently looking for a Head of Public Engagement and Public Dialogue, offered on a permanent basis, to help us deliver our mission. This is a part time position working 28 hours per week (0.8 FTE).

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance, dental insurance and a healthcare cash plan
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing?

You’ll be responsible for a range of activities, including:

• Designing, commissioning, and delivering the IOP’s public engagement strategy
• Reaching diverse public audiences across the UK and Ireland, strengthening public understanding and appreciation of physics through strategic, impactful, and inclusive engagement activities
• Leading a team to deliver high quality and high impact programmes and projects
• Leading fundraising to support the IOP's public engagement and public dialogue work

Projects you may work on include:

• Overseeing the IOP’s UK and Ireland public engagement and dialogue programme, ensuring activities align with societal challenges and/or physics themes (e.g., climate change, health)
• The IOP’s Limit Less initiative which aims to break down barriers that can put off young people from underrepresented backgrounds from pursuing physics
• Administering the IOP’s Public Engagement Grants Scheme (PEGS)

Who will I work with?

You’ll work closely with a range of colleagues and stakeholders, including:

• Multiple IOP teams, including EDI, policy and public affairs, communications and marketing, membership and national teams
• The IOP's Business Development Group to help shape the IOP's overall approach to fundraising

• Equipping members with the tools and resources to engage the public effectively through a member-led approach to public engagement
• Working in partnership with organisations in and beyond STEM

Ideally, we hope you’ll apply if you bring:

Essential:

• A track record of designing and delivering high quality and wide-reaching public engagement in partnership with other organisations and with a track record of reaching different public audiences (ideally within a membership organisation)
• Experience of managing high performing teams and collaborating with peers
• Experience with and in depth understanding of audience research and acting on it to ensure diversity of reach
• Experience of budgeting and performance management of programmes

Nice to have:

• Experience of identifying risks associated with projects and activities and implementing effective mitigation plans
• Skilled in overseeing multiple projects and ensuring quality assurance through evaluation and monitoring processes
• Experience in influencing decision-making at senior levels and providing strategic advice based on sound analysis and judgment
• Familiarity with cross-functional collaboration, fostering alignment across diverse teams and disciplines

At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.

You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. 

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

We’re looking for an inspiring Relationship Executive to work within the regional team to manage individual, group and corporate supporter relationships.

This role will provide an exceptional level of service, predominantly over the phone and by mail and email, to help maximise in year and lifetime value, and transition relevant supporters to Relationship or Legacy Managers to extend their journey.

What will I be doing?

• Manage initial and ongoing contact for low, mid value and light touch relationships including and not limited to; individuals, fundraising groups, legators, corporate organisations, and new legacy enquirers follow up and acquisition

• Provide excellent customer service to support fundraisers via phone, mail and e-mail, enhancing their fundraising experience and driving increased income and lifetime value

• Provide timely contact to supporters at various stages of their fundraising journey, providing reward, recognition, and fundraising materials as required to increase long term loyalty and increase propensity to leave a gift in their Will

• Support the development of a robust prospect pipeline of opportunities, identifying and cultivating leads with a strong focus on lifetime value to CRUK, re-engaging lapsed supporters and generating potential leads in collaboration with the Acquisition team

• Identify supporters with high value potential or specific stewardship requirements across income streams and pass relationships to the Relationship Manager to maximise income and build long term relationships, including legacy journeys

• Responsible for achieving agreed income target and support regional budgets by reporting on and setting monthly targets

• Work with wider divisional team and drive supporter recruitment and re-engagement

• Ensure supporter records are entered and maintained on systems and associated pipelines Ensure you are compliant with Fundraising Regulator and Charity Commission regulations, up to date with CRUK policies and procedures, and operating in line with Institute of Fundraising best practice

What are we looking for?

• Experience of providing excellent customer service

• Strong communication skills, in both verbal and written form with an ability to influence others using clear, candid communication - predominantly over the phone

• Good listening skills to build effective and valuable relationships with supporters

• Excellent organisation and time management skills

• Ability and confidence to solve straightforward problems with the direction, guidance and support of colleagues

• Build internal networks for collaboration and knowledge sharing across the region and department, with experience of working with colleagues to find new or better ways to do things and to make changes appropriately

• Excellent attention to detail and experience of entering and managing data in a database system

• Ability to understand the fundraising or charity/voluntary sector

• Applicants must be willing to work flexibly with the ability to travel for internal meetings across the division as necessary. Home office space with secure storage required.

Harris Hill is delighted to be partnering with The Insurance Charity in their search for a Caseworker on a 12-month FTC.

Location: Cannon Street (3 days office /2 day remote)

Contract: 12 months commencing May 2026. 21-28 hours.

Salary: £36,000-£38,000 pa pro rata

Benefits: Generous pension entitlement (20% of base salary), plus permanent health/income protection insurance and life assurance.

The Insurance Charity has been supporting those working in the insurance profession for over 120 years. They provide financial and practical assistance to people facing hardship — helping them find stability and hope during difficult times. You’ll join a warm, motivated team of eight colleagues who are passionate about making a difference.

About You

You are an experienced caseworker or grants officer to individuals with a strong understanding of financial hardship and UK state benefits. You can assess applications, analyse financial information, and make recommendations for support. Highly organised, you manage a varied caseload, maintain accurate records, and use digital systems confidently.

Above all, you bring empathy, sound judgement, and a non-judgmental approach, providing support to people facing complex challenges with respect, confidentiality, and care.

Key Responsibilities

• Assess applications against eligibility criteria and grant-making policies
• Conduct needs assessments via phone/video calls and review ongoing cases
• Analyse financial information and make recommendations for support
• Prepare reports and recommendations for Grants Committee consideration
• Provide guidance on benefits, housing, debt, employment, and other support
• Signpost beneficiaries to relevant organisations and partner services
• Maintain detailed, accurate records and ensure data confidentiality
• Monitor outcomes, contribute to impact reporting, and uphold safeguarding standards

Essential Skills & Experience

• Experience as a Caseworker or Grants Officer supporting individuals
• Up-to-date knowledge of UK state benefits
• Understanding of financial hardship and relevant support services
• Ability to manage complex caseloads and adapt to changing priorities
• Strong digital skills, including Microsoft 365 and case management systems
• Excellent communication, written, interpersonal, and analytical skills
• Empathy, high emotional intelligence, and sound decision-making
• Team player with attention to detail and accuracy

 Join this small, friendly team and make an impact where it truly matters – supporting people when they need it most.

For more information, please send your CV to Lizzy Clark at Harris Hill via the apply button.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About the role

If you're passionate about keeping people safe and making a real difference, this is your chance to use your expertise where it truly matters. As our Health & Safety Compliance Manager, you'll play a vital role in creating safe, supportive spaces across more than 170 Mind shops across England & Wales.

You'll take the lead on shaping our Health & Safety approach, offering expert advice, strengthening our safety culture, and building strong relationships with teams across the country. Every day, you'll help bring our values and behaviours to life while playing a key role in supporting the wider fight for mental health.

If you want a role with purpose - where your skills protect people, improve experiences, and support the wider fight for mental health - this could be the perfect next step.

We're looking for someone who:

• Holds the NEBOSH Diploma (or equivalent) and brings solid experience in a Health & Safety management role within a similar environment.
• Can translate complex technical information into clear, accessible guidance for colleagues at all levels.
• Has experience managing risk assessments, statutory compliance and provider/contractor relationships with confidence.
• Thrives working independently, juggling multiple priorities, and building strong partnerships across diverse teams.

Ready to make a difference?

Join Mind Retail. Join the fight for mental health.

Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.

About our benefits

As Health & Safety Compliance Manager, you'll receive:

• A competitive salary of £39,572 per year
• A company car
• A strong commitment to work-life balance
• 25 days' paid holiday per year, plus bank holidays
• Development workshops & courses, to help build your career
• Comprehensive, personalised induction programmes, tailored to your role when you join us
• A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
• Family friendly policies & enhanced pay
• A competitive pension scheme & life assurance, available to all our employees
• 25% staff discount in all Mind shops
• Access to exclusive discounts at over 160 retailers through our employee savings app
• Employee Assistance Programme
• Cycle to Work Scheme
• Interest free season ticket loan

About Mind Retail

Mind Retail are a network of over 170 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There's never been a more exciting time to join us.

Equality, diversity and inclusion

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

More details

For more information and a full person specification, please check on the Job Description button below.

Job Title: Senior Grants Officer

Department: Foundation

Reporting to: Foundation Director 

Contract: Full-time or Part-time (minimum of four days)

Working pattern: Onsite or Hybrid (minimum three days in the office) 

Salary: £40,000 (full-time salary)

ABOUT THE GOLDSMITHS’ FOUNDATION

The Goldsmiths’ Foundation is the charitable foundation of the Goldsmiths’ Company. The Foundation’s mission is to transform life-chances by supporting technical and vocational education through grant-making. With a focus on goldsmithing, silversmithing, jewellery and allied trades, it also supports skills and training in the creative industries and other fields, as well as general charitable endeavours.

A contemporary company with deep roots in the past, the Goldsmiths’ Company is one of the Great Twelve City of London Livery Companies. Founded in 1327 and now with a 1600-strong membership, the Company has contributed to national life for seven centuries. It advances the trade and craft of silversmithing and jewellery through training, exhibitions and public engagement. It also operates the London Assay Office, which protects trade and consumers by testing and hallmarking precious metals.
This is an exciting moment to join the Goldsmiths’ Foundation. Philanthropy has been at the heart of the Company’s work since 1327; the current Goldsmiths’ Company Charity was founded in the 19th century. Today, supported by its endowment, it makes grants of c. £3.5 million each year.

The Goldsmiths’ Company (the sole member of the Foundation) is now reinvigorating its philanthropic mission with refreshed charitable objects, a renewed focus on craft and skills, and a new Board of Trustees drawn from across the Company’s membership and chaired by Dame Lynne Brindley.

Job Purpose  

Working in a team of three and reporting to the Foundation Director, you will support the effective and efficient grant making of the Goldsmiths' Foundation by managing its Proactive Grant Programmes and administering the Foundation's restricted funds. Proactive grants are closed to open application but are solicited for either regular or one-off grants. This role requires a strong understanding of vocational and technical skills in the jewellery-making, silversmithing and allied trade sector. 

Delivery of Proactive Grant Programmes 

• Support the Foundation Director and colleagues to implement and deliver Proactive Grants Programmes, aligned with the 2025-2030 Strategy. 

• Support the Foundation Director in implementing learning goals for the Programmes, collecting data and working with commissioned learning partners. 

• Manage relationships with charitable partners who regularly receive grants from the Foundation, particularly those working in the jewellery, silversmithing and allied trade sectors. 

• Manage one-off grants that are solicited by Foundation Trustees due to their strong alignment to Foundation Objects. 

• Support The Goldsmiths' Foundation Trustees and Advisory Group and administering its decisions. 

Management of Restricted Funds 

• Administer the Foundation's restricted funds including the Aiden Threlfall Charitable Trust, the Brian Wood Memorial Travel Scholarship, the Miller Fund/Binney Medal (including event administration of the annual Binney Lunch), the Martin Bowes Charitable Fund and The Silver Trust. 

• Manage grant applications and awards from these restricted funds in accordance with their specific terms and conditions. 

• Maintain accurate records and reporting on restricted fund activities. 

• Ensure compliance with donor requirements and legal obligations for each restricted fund. 

Management and Governance of Proactive Grant Programmes 

• Day-to-day management of regular grantees, ensuring effective communication and support. 

• Support the development of appropriate reporting and relationship requirements with regular grantees. 

• Prepare recommendations and reports for the Proactive Grant Programmes. 

• Manage and collate the reporting from charitable partners. 

• Prepare materials to support the Foundation Director in their work with The Goldsmiths' Foundation Trustees and Advisory Group with a goal to: i. commission the most relevant grants to meet the Foundations' Objects ii. drive greater Goldsmiths' Company Member engagement with The Goldsmiths' Foundation 

• Support the continued management of existing Proactive Programmes initiated before 2026. 

Communications and Networks 

• Support the Foundation Director to maintain a network of peer funders working in overlapping or related areas, particularly those focused on vocational and technical skills development.

• Contribute to collaborations (including with other funders) to increase the reach and impact of our proactive grant making.

• Support the development of content for web-based stories and social media posts. 

Community Engagement 

• Work with colleagues to identify opportunities for grant recipients to contribute to broader programmes and the promotion of charitable activities.

• Support the identification and development of initiatives that enable the Foundation to deliver against its charitable purpose, particularly those supporting vocational and technical skills in the jewellery-making, silversmithing and allied trade sector. 

• Contribute to developing opportunities related to Equity, Diversity and Inclusion, focusing on access routes into the trade and craft. 

Other Duties 

• Work with colleagues within The Goldsmiths' Group as required to enable our mutual aims. 

• Work with the Foundation Director and colleagues to develop The Foundation's culture in line with its values. 

• Support other parts of The Foundation's grant making as required, including our Open Grants Programmes at times and any other duties as the Director requires. 

Person Specification 

Essential Experience  

• Understanding of vocational and technical skills development in the jewellery-making, silversmithing and allied trade sector

• Experience of working with or supporting charities and grant recipients

• Experience of preparing reports and recommendations for committees or senior stakeholders

Desirable Experience  

• Experience of grant making or charitable funding administration, managing grant case loads and maintaining accurate records

• Experience of relationship-based grant making and stakeholder engagement

• Experience of administering restricted or designated funds

• Experience of trust-based grant making

• Experience of collaborative funding and partnership development 

Essential Skills & Knowledge  

• Excellent written and verbal communication skills

• Excellent attention to detail

• Strong interpersonal skills, including the ability to work with people from a wide range of backgrounds

• IT proficiency in MS Office applications 

Desirable Skills & Knowledge  

• Experience of Beacon CRM or other grant making database or similar database management systems

• Knowledge of relevant research, policy and networks related to the development of vocational and technical skills in the jewellery and silversmithing sectors.

• Awareness of evaluation methodologies for funded work. 

• Willingness to adopt and utilise AI tools to support grant management, research, and reporting, and an openness to exploring how emerging technologies can enhance the Foundation's work. 

Personal Characteristics  

• Commitment to our values as a grant-making foundation

• Curious about, and committed to, the work of grant-making Foundations, charities, and the social needs they are trying to meet

• Able to work with charity leaders with a supportive and professional approach

• Able to organise and manage your own workload including varied caseloads

• Able to work to deadlines

• Flexible and collegiate attitude to working across teams and supporting colleagues where needed 

• Commitment to E,D,I 

 Please apply with a CV and covering letter outlining your suitability for the role.

The deadline for applications is 9am, Friday 24 April 2026.

Health and Safety Lead

Location: London

Salary: £67,674 (pro rata) per annum including London Weighting; Regional location: £61,458 per annum (pro rata)

12 month fixed term (maternity cover) ,contract

Full-Time, 35 hours per week (happy to talk flexible working)
Location: Congress House, London or any company office (with travel to Congress House as required)

The Vacancy 

“We are happy to consider secondments from affiliated unions

Our client is proud of its history in winning safer workplaces for all. We are looking for a dedicated Policy Lead to continue this vital work. You will manage our health and safety portfolio, focusing on work-related illness and injury prevention, and the evolving challenges of health and safety regulation in the modern workplace.

What you’ll be doing:

• Policy & Research: Research and author policy statements, briefings, and consultation responses on a wide range of H&S issues; co-ordinating the work of the All-Party Parliamentary Group on Occupational Safety and Health.
• Reps Education and Organising: Coordinate our clients union Health and Safety specialists’ network and work with the TUC Education team to develop materials to support H&S reps on the ground and support unions to organise and grow using Health and Safety.
• Union Advocacy: Represent our client and our affiliated unions views on health and safety in public settings including with regulators as well as with politicians, civil servants and the national media.

What we’re looking for:

• Significant experience in policy development or campaigning, specifically within health and safety or a related field.
• Proven ability to work with union stakeholders to understand and advocate for their views in a range of settings.
• Demonstrable experience in translating complex legislation into an accessible format to educate and empower union reps and members.
• Ability to build and maintain relationships and work independently to tight deadlines.
• A degree or equivalent experience and a passion for protecting workers' rights.”

If this is you, then take a look at our job description and person specification.

Our client values a diverse workforce and welcomes applications from all sections of the community and from within and outside of the trade union movement.

We welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented at this grade.

Our client operates an anonymised recruitment process, and names are not included during shortlisting. We don’t ask for details of educational institutions attended.

To view the job description and person specification, guidance on completing your application and our clients terms and conditions, please visit our online application portal.

Closing date: 12:00 noon, Friday 17 April 2026 

Shortlist date: 18th April 2026

Interview date: Week commencing 27th April – actual date to be confirmed

Individual Giving Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We are looking for an experienced Individual Giving Manager to lead the development and delivery of our supporter acquisition and retention strategies. This is a full time, permanent role working on a hybrid basis with 2 days per week in our London office.

This is a varied and hands-on role where you will lead multi-channel campaigns, driving supporter growth, income and lifetime value.

The Individual Giving & Legacies team is a key driver of voluntary income at Sense. We are an ambitious and growing team, focused on increasing supporter engagement and long-term income. You will play a key role in shaping our individual giving programme, testing new ideas, improving performance and ensuring our supporters feel inspired and connected to our work.

Key Responsibilities

• Develop and deliver supporter acquisition and retention strategies, plans and budgets.
• Lead multi-channel fundraising campaigns across direct mail, digital, DRTV, telemarketing and face-to-face.
• Drive income growth and maximise value of supporters.
• Develop engaging fundraising propositions and creative campaign content.
• Lead ongoing testing, learning and innovation across products, audiences and channels.
• Manage income and expenditure budgets, with responsibility for forecasting and reporting.
• Build and manage relationships with external agencies and suppliers.
• Collaborate across fundraising, marketing and the wider organisation to identify new opportunities.
• Ensure all activity is compliant with fundraising regulations and data protection legislation.

About You

We’re looking for a confident and data-driven fundraiser with strong experience in individual giving and direct marketing. You’ll be both strategic and hands-on, comfortable managing campaigns end-to-end while continuously improving performance through insight and innovation.

You will bring:

• Proven experience delivering successful individual giving or direct marketing campaigns.
• Strong multi-channel experience (e.g. direct mail, digital, DRTV, telemarketing, face-to-face).
• Experience managing budgets, forecasting and reporting on performance.
• Strong analytical skills, including segmentation, targeting and campaign optimisation.
• Experience managing agencies and external partners.
• Excellent communication and stakeholder management skills.
• Experience leading or mentoring team members.
• Experience with prize-led fundraising would be beneficial but is not essential.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview, in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Philanthropy Manager
Location: ZSL London Zoo, Regents Park, London NW1 - Hybrid
Vacancy Type: Permanent
Salary: £40,000 per annum
Business Area: Enabling Functions and Professional Services

Purpose of the role

We are looking for a passionate and strategic Philanthropy Manager to help drive our mission to restore wildlife and create a world where wildlife thrives.  This role is focused on raising vital funds from individuals to support ZSL’s global ambition.  You will lead on engaging new and cultivating existing supporters, securing high-value and major gifts. As part of your stewardship and cultivation work, you will build deep, lasting relationships and grow a sustainable income stream that powers our global impact.

This is a hybrid role, with the expectation of spending two days a week in the office at a minimum, alongside attending occasional off-site meetings with donors and stakeholders.  As with many major gift roles, there may be some evening or weekend work to support events, donor visits, or special experiences.

Key responsibilities:

Fundraising Strategy: Contribute to strategic planning to ensure a coordinated and donor-centric approach that maximises philanthropic support, in collaboration with the Head of Philanthropy.

Donor Cultivation and Stewardship: To manage and grow a personal portfolio of high-value and major donors, securing income from high-value and major gifts.

Prospect Research: Identifying and researching potential donors who align with the organisation's mission and goals, with support from the Prospect Researcher.

Proposal Writing and Donor Reporting: Craft compelling and personalised proposals and presentations to secure funding, and work closely with the wider fundraising and project delivery teams to produce high quality reports.

Event Management: Support the organisation and delivery of events to cultivate relationships with donors and prospects.

Financial accountability: Keep accurate records and handle accompanying gift administration and recognition.

About you

• Experienced fundraising and donor development professional within the charity or cultural sectors, with a proven track record of securing five- and six-figure gifts from individuals, trusts, foundations, and institutional partners.
• Confident in developing compelling proposals and presentations that engage and inspire individual philanthropists.
• Experience working with fundraising databases and donor management systems.
• A proven track record in working with senior volunteers in a fundraising context.
• Knowledge of fundraising best practices and ethical considerations.
• Strong communication, interpersonal and relationship management skills.

About us

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. 

What do we offer? 

At ZSL, we are proud of our approach to employee benefits. Our benefits include: 

• Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct 
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you 
• Holidays – 25 days annual leave allowance, plus UK bank holidays 
• Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme 
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops 
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle 
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work 
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages 

If you have any questions about this role, we’d love to hear from you! Please get in touch with our recruitment team

Closing Date: 6th April 2026

We may close this role early or extend the closing date due to the number of applications we receive, so we encourage you to apply as soon as possible.

The selection process will involve two stages:

First interview – held virtually via video call.
Second interview – held in person and will include a skills-based assessment.

We anonymise applications until interview stage to ensure a fair hiring process. It’s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

This role is subject to standard pre-employment checks, including confirmation of your right to work in the UK. Visa sponsorship is not available for this position.

ZSL recognises that conservation is one of the least diverse sectors, and we actively encourage applications from candidates who identify as part of underrepresented communities. We are committed to building a supportive and inclusive workplace where everyone can thrive and celebrate the value of having a team of employees with diverse skills, experiences, and heritage.

No agencies please.

Who We Are

The Revitalise Trust exists to serve, resource and revitalise the Church in its mission to reach the unchurched, make disciples and transform society by growing vibrant, Jesus-centred, Spirit-filled churches in every community. To date, the Trust has helped plant 200 churches across the UK and beyond and train up and support hundreds of church leaders. As a charity, the Trust is entirely dependent on the generosity of donors to support its work.
This is a key role within the Revitalise Trust, that works collaboratively with others in the team and across the organisation to help raise the necessary funds to support the work of the Trust, supporting and managing a portfolio of existing donors and sourcing and securing new ones, working particularly closely with the Head of UK Fundraising.

The Role

Some of the responsibilities include:

Donor Engagement & Income Generation

• Research and identify new UK funding opportunities and develop tailored engagement strategies.
• Produce high-quality, persuasive proposals and applications to secure new income.
• Manage, steward and grow income streams from new and existing donors, including individuals, trusts and foundations.
• Deliver timely, insightful and impactful donor monitoring reports in line with supporter requirements.

Fundraising Systems & Processes

• Ensure donor records are accurate and up to date across systems such as Raiser’s Edge and SharePoint.
• Support the development of efficient, scalable fundraising processes that align with the wider Trust strategy and KPIs.
• Take responsibility for the smooth running of the Focus giving process.
• Contribute to strategic improvements across our systems, tools and templates, identifying gaps and recommending solutions.

Collaboration & Cross‑Team Working

• Work closely with the Revitalise Trust Fundraising Team, HTB Finance, HTB Giving and cross-entity colleagues to coordinate donor information and opportunities.
• Engage with the Impact Team and Systems Provider/IT to support data integrity and reporting.
• Attend relevant fundraising, giving and GDPR meetings to ensure alignment across the group.

The Ideal Candidate

• Proven fundraising or income‑generation experience, with strong financial awareness and confidence in meeting personal targets and contributing to wider team KPIs.
• Excellent written and verbal communication skills, including the ability to write clear, persuasive briefs and build effective relationships with donors and internal stakeholders at all levels.
• Highly organised, proactive and detail‑focused, able to prioritise multiple deadlines, manage several projects simultaneously, and offer practical, solutions‑driven thinking.
• Experienced in improving organisational processes to increase efficiency, and confident working collaboratively with multi‑level stakeholders to deliver strategic aims.
• Strong technical competence, including experience with donor management systems (e.g. Raiser’s Edge or equivalent), CRM databases, MS Office and related applications.

The Youth Endowment Fund

Head of Digital Communications

Reports to: Director of External Affairs and Youth Understanding

Salary: £67,800

Location:  Central London or Hybrid*(see below)

Contract: 2-year fixed term contract

Closing date for applications: 12pm, Tuesday 7th April 2026

Interview dates: Week commencing 20th April 2026

About the Youth Endowment Fund (YEF)

All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. 

But it doesn’t have to be this way. 

The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it.

Communications at YEF

The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we’re smart about using digital tools to reach a growing, diverse audience across society.

We need professionals working across our sectors — youth-workers, police officers, social workers, policymakers, headteachers, and more — to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity.

We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence.

We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling.

As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors — education, youth justice, youth sector, children’s services, policing, health — and mobilising a movement to keep children and young people safe.

Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content — from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention  — and trust what we have to say.

You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act.

Key Responsibilities

• The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast.
   
• You will further develop YEF’s existing digital marketing strategy into a national campaign across 2026-2029 for mobilising the evidence to prevent violence affecting children and young people.
   
• You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer – to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content.
   
• You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF’s products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector.
   
• To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement — views, likes, comments and shares — online.
   
• To help secure and convert high-profile digital communications opportunities for the team in representing YEF’s work, including podcast and video placements.
   
• To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement.

About You

You are this sort of person:

• You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences – without oversimplifying. You bring clarity where others bring jargon.
   
• You get things done. You’re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard.
   
• You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation’s audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate.
   
• You think big and adapt fast. You’re a strategic thinker who can see the big picture without losing sight of the detail. You’re logical, creative, and open to challenge – always testing and refining your ideas.
   
• You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen.
   
• You pay attention to what is happening in the world. You’re plugged into current affairs, technological trends and media conversations, particularly when it comes to British society.
   
• You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values.

You have:

• A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world.
   
• Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change.
   
• Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business.
   
• Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems.
   
• You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in.
   
• A track record of producing video – such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X.

You may have the following, but they are not necessary:

• A qualification in digital marketing.
• Past experience of using Salesforce for marketing campaigns.
• Experience of working in or close to one or more of our priority sectors: education, youth justice, youth sector, children’s services, policing and health.
• Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation

While it’s not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence.

It’s important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.

This position will require a DBS check to be performed, but a record is not a block to performing this role.

Hybrid Working Details 

The office is based in Central London, but you don’t have to be. Those living in London and within the 32 London Boroughs are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

To Apply 

To apply, please send a CV and a cover letter answering the specific questions below, along with the completed monitoring form, by clicking the "Apply for this" button by 12pm, Tuesday 7th April 2026.

Application Questions  

• Why are you drawn to work at the Youth Endowment Fund and why do you care about our mission? (400 words max)
• Tell us about your experience of leading a digital communications team? (400 words max)
• Tell us about your experience of creating and implementing a digital strategy within an organisation to engage a large audience. Please be clear about how you measured your success? (400 words max)

Interview Process

Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place from the week commencing 20th April 2026

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include

• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Employee Assistance Programme – 24hr phone line for free confidential support
• Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

THE ROLE

Job Title: Head of CRM

Reports To: Chief Executive

Location: Remote and hybrid working (occasional travel to SportsAid Head Office)

Salary: £60,000 per annum FTE; pro-rated to £36,000 per annum for 3 days/week

Contract: Permanent; part-time

Hours of work: Part-time position, approx. 21 working hours a week (3 days per week), some evening work may be required from time to time, reasonable flexible work options are available.

CONTEXT & PURPOSE OF ROLE

SportsAid is currently implementing Salesforce Nonprofit Cloud as our new organisation-wide CRM platform to strengthen engagement with athletes and their parents/care-givers, supporters and funders, partners, alumni, volunteers and other key stakeholders.  The Head of CRM will provide strategic and operational leadership for the charity’s CRM function.  

Initially the focus of the role will be to realise the value of the implementation, including adoption, embedding ways of working and processes across teams, improving data quality, refining reporting, ensuring good system governance and optimising organisation-wide usage. 

Longer term, the role will develop and lead a CRM roadmap, identifying priorities and enhancements for future development and planning the strategic evolution of our new CRM ecosystem and long-term sustainability of our Salesforce Nonprofit Cloud platform.

You will lead organisational change, embed best practice CRM processes, ensure high-quality data governance and maximise the value of CRM insights to support fundraising, programme delivery, marketing, partnerships and impact reporting.

BACKGROUND

Founded in 1976, SportsAid is a national charity that provides recognition and financial help to emerging young talented sports people – the next generation of British sporting heroes and heroines – often at a crucial time in their personal and sporting development. 

SportsAid’s Mission is to champion and support the next generation of athletes to fulfil their potential in sport and life.

We put athletes first.  We champion fairness and inclusion.  We work together.  We are ambitious and accountable. 

We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief – particularly at the moments when staying in sport becomes hardest.  For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars. 

SportsAid manages and delivers several programmes of support including SportsAid Athlete Awards, the Talented Athlete Support Scheme (TASS), the Diploma in Sporting Excellence (DiSE) and Backing The Best.

KEY RESPONSIBILITIES

 CRM Strategy & Leadership

• Champion CRM adoption across all function areas.
• Serve as the internal subject matter expert on CRM best practice.
• Lead continuous improvement and optimisation of the platform.
• Develop and deliver a multi-year CRM roadmap aligned to organisational strategy.
• Act as Product Owner for Salesforce Nonprofit Cloud.

 Salesforce Nonprofit Cloud Implementation & Optimisation

• Lead final configuration, rollout and optimisation of:

• • Constituent management
  • Fundraising and donation management
  • Grants management
  • Beneficiary engagement
  • Programme and impact tracking

• Configure and manage:

• • Custom objects, fields, page layouts, record types
  • Validation rules and automation
  • Reports and dashboards
  • Permission sets and role hierarchy

• Oversee integrations (eg website forms, email marketing platforms, finance systems, payment gateways).
• Manage sandbox environments, release cycles and change control.
• Liaise with external Salesforce implementation partners where required.

 Data Governance & Compliance

• Develop and enforce data governance policies and procedures.
• Ensure compliance with:

• • UK GDPR
  • Fundraising Regulator guidance
  • Charity Commission reporting requirements

• Maintain data integrity, security and role-based access controls.
• Implement duplicate management, data cleansing and quality assurance processes.
• Develop data retention and archival policies.

 Reporting, Insight & Impact Measurement

• Develop organisation-wide reporting frameworks.
• Build dashboards to support:

• • Fundraising performance
  • Beneficiary progression
  • Partner engagement
  • Impact reporting

• Ensure reliable KPI tracking aligned to Board reporting requirements.
• Support data-driven decision making at SMT and Board level.

 User Adoption & Training

• Develop and deliver a CRM training strategy for all staff.
• Create user guides, process documentation and onboarding materials.
• Provide ongoing support and troubleshooting.
• Establish and support CRM ‘champions’ (super-users) across function teams.
• Monitor adoption metrics and address any resistance to change.

 Supplier & Stakeholder Management

• Manage relationships with Salesforce partners and third-party vendors.
• Oversee licence management and budget control.
• Contribute to digital transformation projects across the charity.

ESSENTIAL SKILLS & EXPERIENCE

 Experience

• Substantial experience of a similar role within a UK charity (essential).
• Experience with:

• • Marketing Cloud Account Engagement (Pardot)
  • Experience Cloud
  • Payment integrations (eg Stripe, FinDock)
  • Grants management workflows

• Experience managing small CRM or data teams.
• Understanding of impact measurement frameworks in sport or social change.

Salesforce & Technical Expertise

• Significant experience administering Salesforce Nonprofit Cloud (or NPSP).
• Salesforce Administrator certification (ADM-201); ideally Salesforce Advanced Administrator certification.
• Strong understanding of:

• • Data model architecture
  • Schema design and object relationships
  • Flow automation (Salesforce Flow)
  • Validation rules and approval processes
  • Reports and dashboard development

• Familiarity with managing integrations using APIs, middleware or tools such as:

• • REST/SOAP APIs, Zapier or similar
  • Marketing automation integrations

• Experience in implementing and managing Salesforce Applications.
• Experience managing CRM data migrations.
• Understanding of role hierarchy, profiles and permission sets.

 CRM Leadership Experience (ideally involving Salesforce)

• Proven experience leading CRM implementation or major system transformation.
• Experience developing CRM strategies in a UK charity, membership or sport organisation.
• Experience driving organisational adoption and behavioural change.
• Demonstrable success improving CRM data quality and insight capability.

 Data & Governance

• Strong understanding of:

• • UK GDPR and data protection principles
  • Data governance frameworks
  • Information security best practice

• Experience implementing data quality monitoring processes.

Project & Change Management

• Experience managing system rollouts and phased releases.
• Familiarity with Agile or iterative delivery approaches.
• Strong stakeholder engagement skills across technical and non-technical audiences.
• Ability to translate operational needs into technical CRM solutions.

 Communication & Leadership

• Excellent written and verbal communication skills.
• Ability to influence senior leaders and Board members.
• Strong facilitation and training capability.
• Collaborative, solutions-focused and pragmatic approach.

 Personal Attributes

• Strategic thinker with strong operational delivery capability.
• Highly organised with attention to detail.
• Comfortable working in a growing and evolving organisation; happy to be ‘hands on’.
• Passionate about the power of sport to change lives.
• Committed to inclusion, diversity and safeguarding principles.

WHAT WE OFFER

• The opportunity to lead SportsAid’s digital transformation to ensure the charity is enabled to make a lasting impact on the lives of young athletes and their families.

• A collaborative, supportive working environment where your ideas and contributions are valued.

• Professional development opportunities to enhance your skills and grow within the role.

• Flexible working: reasonable flexible, remote and hybrid working options are available.

• Salary: a FTE salary of £60,000 per annum; pro-rated to £36,000 for 3 days/week.

• Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.

• Healthcare: membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.

• Cycle to Work Scheme: available to all staff. 

• Death in Service Benefit: inclusion in company scheme. 

• Season ticket loan: an interest free loan is available to all staff.

• Holidays: 25 days per year, plus Bank Holidays, increasing by 1 day for each year of service, up to 30 days (pro-rated for part-time roles). 

APPLICATION PROCESS

Please apply with your CV and a one page cover note on how you meet the essential criteria – the application deadline is by 5pm on Friday 17th April 2026.

On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete.  Shortlisted applicants will be notified by Wednesday 22nd April 2026 to have a preliminary online conversation with the recruiting panel (including the Chief Executive and the database implementation consultant).

Interviews will be held in person on Thursday 30th April 2026 at the SportsAid office in London.

SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.

SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, race, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.

NOTES:

The SportsAid office is in London, but this role can be based remotely.

As the role may involve indirect, online contact with young people, the appointee will be required to undergo an enhanced DBS check in relation to the post.  

Job Title: Head of Fundraising & Membership
Reporting to: Director of Development & External Relations 
Responsible for: Line-management of two staff (Development Manager and Stakeholder Relations Officer)
Based: Our Head Office is based in Kensington, London SW7, but we have an agile working policy enabling people to work at another UK location up to 4 days/week. Requests for permanent remote working will be considered and we welcome applications from people based in other parts of the UK.
Terms: Full-time (35 hours per week), Permanent. Requests for part-time or flexible working will be considered
Salary: £46,811 - £57,416 per annum

About Us

The British Science Association (BSA) was founded in 1831 and is a registered charity.

We are creating a future where science is more relevant, representative, and connected to society.

We have ambitious goals to put people at the heart of science.

About the Role

The Head of Fundraising & Membership will be an experienced professional fundraiser responsible for developing and delivering a comprehensive fundraising and membership strategy to grow and diversify sustainable income for the British Science Association across its portfolio of programmes.

A central part of the role will be leading development and delivery of the membership and fundraising strategy for EDIS (Equality, Diversity and Inclusion in Science and Health), a national membership coalition hosted by the British Science Association (BSA) delivered in partnership with the Francis Crick Institute and funded by the Wellcome Trust.

Working closely with the Director of Development & External Relations, Chief Executive and other colleagues across the organisation, the postholder will lead fundraising and business development activity, strengthen BSA supporter engagement, and EDIS organisational member engagement, and help shape resilient income models that support the BSA’s mission to ensure that all of society is included in science.

Key responsibilities

Develop and deliver the BSA’s fundraising strategy

• Develop the BSA’s fundraising strategy, working with key stakeholders, and create an accompanying implementation plan, KPIs and milestones.
• Monitor and report on the delivery of the fundraising strategy to the Senior Management Team and Board.
• Work collaboratively with colleagues across the organisation to support the delivery of the fundraising strategy.

Develop and grow membership of EDIS (Equality, Diversity, and Inclusion in Science and Health)

• Develop and deliver the EDIS membership strategy, including an implementation plan with clear KPIs and milestones
• Work closely with the Head of EDIS and wider EDIS team to develop a compelling and sustainable membership offer and pricing structure (from year 3 of the programme) for current and prospective organisational members .
• Develop and deliver a membership growth plan, and work closely with the EDIS team to oversee member communications, engagement campaigns and retention strategies.
• Work with the Head of EDIS and other colleagues to develop additional earned income streams that complement membership (such as sponsorship or paid-for training).

Lead, support and champion the Development team

• Foster a strong, collaborative team culture for the BSA Development team, reflecting the values of the BSA and of EDIS, and inspiring the team to develop and contribute to the fundraising strategy and the BSA’s and EDIS’ mission and vision.
• Work collaboratively with teams across the BSA, encouraging all teams to support the organisation’s fundraising and income generation activities, as appropriate.
• Deputise for the Director of Development & External Relations, when needed.

Lead on our fundraising activities and donor engagement

• Lead and provide oversight on high-quality applications and bids to corporates, trusts and foundations, statutory sources and other funders, working closely with Development team members and other colleagues.
• Lead the development of high-value strategic partnerships, including multi-year and/or multi-programme partnerships, aligning funder priorities with organisational impact.
• Lead on the BSA’s donor stewardship plans, ensuring timely and effective reporting to funders as well as a strong supporter experience.
• Ensure there is a comprehensive pipeline of funding bids with a clear prospecting plan for the BSA.
• Work closely with the Head of Education and wider team to develop and deliver fundraising approaches that complement earned income for the BSA’s flagship CREST Awards programme.
• Work closely with the Director of Development & External Relations, CEO, Trustees and other colleagues to help build strong relationships with prospective donors and high-profile stakeholders, by providing timely briefings for donor meetings to support senior level engagement.

Develop our processes and systems to allow for effective fundraising and membership

• Lead on our fundraising Customer Relationship Management (CRM), ensuring that fundraising and membership relationships are captured, updated and shared in a timely and consistent way across the organisation.
• Develop compelling cases for support and fundraising collateral, working closely with programmes, communications, policy and other teams across the BSA.
• Ensure that our fundraising complies with the highest fundraising standards, as set out by the Fundraising Regulator, Chartered Institute of Fundraising, Charity Commission of England & Wales, and other relevant bodies.

The successful candidate will have a proven track record in fundraising, including securing significant grants and/or contracts, managing a complex fundraising pipeline and stewarding funders during a partnership and experience in developing and implementing successful supporter/member engagement strategies.

The closing date for applications is Monday 13 April at 12 noon.
First round interviews are due to take place in the week commencing Monday 27 April 2026, with second round interviews taking place on Monday 11 May and Tuesday 12 May 2026.

You will be informed as soon as possible after the application deadline whether you have been selected for interview.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of the British Science Association’s commitment to being a Disability Confident employer, all disabled applicants who meet the ‘essential criteria’ for this vacancy will be offered an interview under our guaranteed interview scheme.

No agencies please.