Partnership development manager jobs in Ruislip, greater london

Job Title:

Senior Legal Rights Team Manager

Department/Responsibility for:

Legal Rights Team

Line management of 3 employees

Reports To:

Director of Research and Support Services

Purpose of the Role:

Due to an ambitious strategy to increase our reach and revenue by 2027, and increasing demand for our legal services, we are ready to welcome an experienced Senior Legal Rights Team Manager to our Legal Rights Team.

We are looking for an experienced and organised individual to lead the delivery of our high-quality legal rights service, managing a team to ensure our services and support comply with regulatory obligations and remain up to date with the latest legal updates. This includes casework supervision within the team as well as managing your own caseload. The legal focus of the team’s work is within the health and social care field.

In addition, you will need to support the Director of Research and Support Services in managing our external relationships, evaluating and monitoring our service, devising and delivering training and supporting research and marketing activity. Additionally, you will use casework evidence to inform the Charity’s wider policy and advocacy strategies to achieve systematic change.

To be a success in this role, you should be an excellent communicator, proactive, flexible, highly organised and able to meet deadlines. This is a challenging but well-supported role, where you can make a large, career-defining impact for Cerebra and the children and families that we serve.

Key Areas of Responsibility:

1. Team Management and Supervision

• Provide effective, remote line management, support and performance management to direct reports to help them maximise their potential and effectiveness.
• Ensuring that knowledge, training and skills are maintained within the team, with a particular focus on legal knowledge and expertise.
• Conducting inductions, performance management and ensuring casework supervision.
• Provide practical and person-focused coaching support to the Legal Rights Team.
• Ensure there is a continual culture and focus on learning and development and wellbeing.

2. Culture & leadership

• Work to continue the development of a strong, person-centred, empathetic, supportive and inclusive culture at Cerebra.
• Build on excellent relationships between different teams and directorates for each other’s and Cerebra’s overall strategic goals and objectives
• Collaborate across departments to align partner activity with service delivery and communications.
• Contribute to strategic, organisational and cultural development.
• Champion innovation, growth mindset and learning from failure.

3. Legal Casework

• Oversee and supervise casework around health and social care legal entitlements.
• Manage referrals to the Legal Rights Service and triage new cases.
• Ensure that casework is managed in a timely, appropriate and compliant manner.
• Undertaking a personal caseload, including complex cases.
• Ensure all cases are handled in a timely manner - compliantly, effectively and ensuring quality standards are adhered to.
• Develop and maintain legal information products.
• Providing reports to the Director Group and Trustees where required on service performance, legal trends and key performance indicators.
• Use any common occurring problems that arise from the casework to feed into developing further research work into the area of health and social care.

4. Policy and Advocacy

• Utilise insights and data gathered from casework to identify systematic issues/updates and contribute to Cerebra’s policy and advocacy strategies.
• Collaboration and supporting the Senior Research, Policy and Influencing Manager to ensure insights and data trends identified from casework are appropriately actioned and communicated.
• Use knowledge, experience and legislative updates to influence wider policy changes.

5. General

• Monitor and evaluate the impact of the Legal Rights Team.
• Build and develop relationships with similar charities/organisations.
• Analyse trends in the area of health and social care law that can feed into future research projects.
• Develop and deliver Cerebra’s legal rights strategy, ensuring alignment with organisational goals and research priorities.
• Support collaboration across the different Cerebra teams.
• Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work.
• Uphold Cerebra’s Data Protection Policy and all relevant confidentiality and safeguarding policies.
• Carry out any other reasonable duties in line with the needs of the team and organisation.

Please see attached job description for person specification.

CENTRE FOR AGEING BETTER 

Research and Policy Manager – Homes and Communities

• Permanent
• Salary £50,218 per annum (pro-rata salary £40,174) 
• 0.8FTE
• Flexible working options will be supported.
• Central London Office and Hybrid working

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

This role will help Ageing Better deliver its ambition for more people to live in Age-friendly Homes and Communities—enabling people to live well, age well, and remain independent for as long as possible.

Reporting to the Head of Homes, as Research and Policy Manager (Homes and Communities), you will design and deliver research and policy projects from end to end by setting priorities, applying robust methodologies, managing partnerships and ensuring outputs are accessible, impactful and evidence-based. Working closely with colleagues across the Homes and Communities Team to ensure projects help to influence national and local policy and support our wider goals.

As one of two research and policy managers, you will be taking a lead delivery role on our research projects and be responsible for designing and conducting original research using both quantitative and qualitative methods, generating new insights that inform our policy positions and contribute to meaningful change.

You will also model our commitment to tackling inequalities and ensuring that the voice of a diverse mix of people in later life is visible and influential within all our activities. 

About you

We are looking for someone with strong experience in delivering research projects, including defining research questions, selecting appropriate methodologies and producing clear, high-quality outputs while managing budgets and risks. You will be confident using qualitative and quantitative research methods, including evaluation approaches and have experience turning detailed findings into practical and actionable insights. Experience in basic data analysis is essential.

You will be highly organised with the ability to manage multiple priorities, deadlines and stakeholders effectively and bring strong project management skills. You will also be a clear and effective communicator. This includes being able to produce engaging outputs such as reports, blogs and case studies, alongside being confident designing and facilitating workshops. We are looking for someone who builds positive working relationships, works collaboratively and can contribute effectively both independently and as part of a team. 

Experience of the housing and communities’ sector is desirable, as is an interest in issues affecting ageing and older people. 

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society. 

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion. 

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

The closing date for this role is 9am Monday 13th April with in- person interviews to take place Thursday 23rd April. 

Are you an experienced, driven project manager with passion for improving health outcomes? 

The RCR, in partnership with Macmillan Cancer Support, is leading a national review into cancer multidisciplinary team (MDTs) improvement — a key commitment in the National Cancer Plan. We’re looking for an experienced Project Manager to drive this high-profile programme and deliver meaningful change for cancer services. 

This is a rare opportunity to shape how cancer teams work across the country and to deliver meaningful improvements for patients, clinicians and the wider cancer workforce. 

As Project Manager, you will take full ownership of the planning, coordination and delivery of the Cancer MDT Reform Programme. You’ll work closely with senior leaders across the health system including NHS England, Macmillan Cancer Support and the Department of Health and Social Care as well as senior Officers at the RCR, including regular reporting to our Vice-President for Clinical Oncology. 

Key responsibilities include: 

• Leading the full project lifecycle, from developing detailed project plans to managing risks, timelines and reporting. 
• Delivering a large two-day national stakeholder event to gather insight and build consensus across the cancer community. 
• Drafting high-impact written outputs, including a flagship report outlining recommendations for MDT improvement to be shared with government. 
• Collaborating with DHSC and NHSE to support the development of future MDT guidance. 
• Building strong, productive relationships with clinicians, NHS partners, national charities, Royal Colleges and internal teams. 
• Line managing the Project Administrator and fostering an effective and motivated project team. 

What you’ll need:

• Strong project management experience, with a record of delivering complex programmes to time and quality.
• Experience working with senior leaders and managing competing demands effectively.
• Excellent written and verbal communication skills, with the ability to produce compelling, authoritative materials.
• A collaborative, proactive approach, and confidence in working across diverse teams and professions.
• Knowledge or experience of cancer care, clinical services, or wider health policy — highly desirable given the nature of the project.
• Event management experience (desirable). 

By joining us you will get to make a real impact on cancer services across the UK, lead a nationally significant project shaping the future of cancer care and join a supportive, mission-driven organisation!

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

About the role 

This role provides essential administrative and coordination support to WGN’s partnerships, ensuring the smooth delivery of collaborative projects across WGN's CouRAGEus and Ascent partnerships.

As Partnerships Administrator, you will support day-to-day partnership activity, including coordinating meetings, maintaining accurate records, supporting communications, and assisting with events and stakeholder engagement. You will play a key role in keeping partnership systems organised, accessible, and effective, while contributing to high-quality, values-led delivery.

You will work closely with the Partnerships Lead and internal teams, as well as external partners, helping to ensure strong communication, effective collaboration, and consistent information sharing.

This role is offered on a part-time basis (3 days / 21 hours per week). 

Job description 

As the Partnerships Administrator, you will:

• Provide high-quality administrative and coordination support across partnership activity

• Organise meetings, take accurate minutes, and manage correspondence

• Maintain records, databases, and shared systems with accuracy and confidentiality

• Support the delivery of partnership communications, including newsletters and updates

• Assist with event coordination and stakeholder engagement

• Contribute to monitoring, reporting, and quality assurance processes

• Build positive working relationships with partners and colleagues

• Work collaboratively across teams to support effective partnership delivery

• Demonstrate a commitment to equity, inclusion, and survivor-centred practice

Closing date and interviews

This vacancy is open to applications on a rolling basis with interviews taking place on a rolling basis.

We encourage early applications, as the role may close before the advertised date if a suitable candidate is appointed.

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

Polka Theatre in Wimbledon seeks a Development & Events Manager to join our successful and welcoming team.

This is the role for you, if you:

· Would like to work for a pioneering national theatre for children.

· Enjoy planning and delivering fundraising events, which leverage immediate and ongoing support for the charity.

· Want to help a charity inspire supporters and build quality relationships with them, by telling the story of our impact.

· Are creative, personable, dynamic and great at communicating.

Polka is seeking a Development and Events Manager to coordinate Polka’s regular giving programmes, manage an established programme of events and oversee a committed portfolio of corporate supporters. As a key member of the Development Team, this is an exciting and rewarding opportunity to help shape Polka's future as a leading children's theatre. 

The Development and Events Manager will help donors feel inspired, appreciated, and compelled to support Polka. You will do this through high-quality communications and events for Polka’s donors, potential donors and corporate partners. The postholder will devise and coordinate a varied annual programme of stewardship and cultivation events and take a proactive role in attracting new supporters.

This is a permanent, full-time role. More details are in the recruitment pack on our website.

This role will suit candidates with fundraising experience, particularly with individual giving and events. We also welcome applications from people with transferable skills who can draw on their experience in other sectors. 

The role is primarily on site at Polka Theatre in Wimbledon, with up to 2 days working from home per week.

Polka's commitment as an equal opportunities employer means we are keen to encourage applications from people from the Global Majority, people across the gender spectrum and people who self-identify as disabled, who are underrepresented in our sector.

Polka is funded by Arts Council England, London, registered charity number 256979.

Title: Partnerships Officer (Commissioned Services)

Reporting To: Partnerships Manager

Location: Hybrid, working from home and our office based in West London

Salary: £26,500 per annum
We aim to be transparent about remuneration at MHI. As a charitable organisation, salaries for this role are predetermined and not negotiable. Please consider the advertised salary before applying.

Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card.

Closing Date: 15th April 2026 at 5pm. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Job Summary
Are you passionate about helping others and excited by the idea of building partnerships that make a real difference? We’re looking for a motivated and passionate Partnerships Officer to join our team at Mental Health Innovations (MHI). The charity behind Shout, the UK’s first free, confidential, 24/7 text service for anyone struggling to cope and The Mix.

This is a fantastic opportunity for someone who wants to join a well established partnership team   in a supporting role. You’ll join a small, friendly team that values curiosity, empathy and initiative. You’ll get hands-on experience across partnership coordination, communication and project management. You’ll have plenty of support and opportunities to grow your confidence along the way.

Key Responsibilities

• Support in the delivery of partnerships that fund and promote Shout and other MHI initiatives.
• Coordinate meetings, update records, track progress, and make sure partners get what they need on time.
• Onboard new commissioned partners, helping them feel supported and informed from day one, maintaining those relationships.
• Create reports, presentations and updates that show the impact of our partnerships and celebrate shared success.
• Work closely with colleagues in Marketing, Data, and Clinical to bring partnership work to life.
• Support our Income Team with other activities and projects relevant to the delivery of partnerships.
• Shadow experienced team members, take on increasing responsibility over time, and contribute ideas to improve ways of working. 

Person Specification

Essential Criteria

• Demonstrable experience working in a busy, fast-paced team environment, working on multiple priorities and meeting deadlines.
• Strong organisational skills with excellent attention to detail and the ability to manage competing tasks effectively.
• Confident communicator, both written and verbal, with the ability to build positive relationships with internal and external stakeholders.
• Experience using CRM systems and standard office software (e.g. Salesforce or Google Workspace), with the ability to learn new systems quickly.
• A proactive and self-motivated approach, with enthusiasm for identifying and developing new partnership opportunities.
• Willingness to learn and grow within a partnerships/fundraising environment.
• A genuine passion for mental health and alignment with our organisational values and mission.
• Ability to work independently while contributing positively to team objectives.
• Strong problem-solving skills and a solutions-focused mindset.
• Educated to A-level (or equivalent) as a minimum.

Desirable Criteria

• Experience working in the non-profit or charity sector.
• Experience in partnerships, fundraising, account management, or business development.
• Experience supporting income targets or working towards KPIs.
• Familiarity with digital marketing, campaign promotion, or stakeholder engagement.
• Understanding of safeguarding and data protection principles within a charitable context.
• Interest in mental health advocacy or previous experience in a mental health-related role.

Why you’ll love working here

• Purpose with impact: Every partnership you help deliver supports people in need of mental health help.
• Learning and growth: You’ll gain hands-on experience in partnerships, relationship management and project delivery - with plenty of guidance.
• Supportive culture: You’ll be part of a kind, collaborative team that values empathy, innovation and teamwork.
• Hybrid working: Enjoy flexibility while staying connected through regular London meetups.
• Exciting collaborations: Work alongside inspiring partners and see how creative ideas become real-world impact.
• This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. 

We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally. 

About BIG Alliance

BIG Alliance (Businesses for Islington Giving) delivers business-supported employee volunteer programmes to strengthen links between businesses, community organisations and education institutions across Islington. In doing so, it aims to help address issues of poverty and isolation, which are prevalent across the borough, despite the perception of Islington being an area of high wealth. 43% of children are growing up in poverty, one if the highest rates in the country, and Islington is the 6th most deprived out of 32 London boroughs.

Established in 2012, BIG Alliance aims to make community investment easier, more effective and more rewarding for its business members.  It is a partnership between, East London Business Alliance – a registered charity that has been supporting the social and economic regeneration of east London for 30 years, Macquarie Group – principal funder and founder, and Islington Giving - funder and founder.  To date, BIG Alliance has placed more than 16,000 business professionals into volunteering opportunities within over 700 community organisations, schools, colleges and universities.

ELBA has an excellent employee benefits package including generous leave, flexible balance between working from home and the office, BUPA health cashplan; enhanced maternity and paternity pay; an active wellbeing and equalities programmes led by staff; a varied and busy learning and development schedule; cycle purchase scheme; and an Employee Assistance Helpline. including access to free accredited courses up to degree and post-graduate level. 

Purpose of the job

The main purpose of the job is to facilitate development and delivery of the BIG Alliance’s skills-based volunteering programme, which utilises the skills, experience and sector-specific expertise of employees within our business partners to support Islington’s community organisations and residents.

Our skilled volunteers are placed with a community partner or beneficiary either individually or join one of our annual programmes which include: CoRe (Community Resourcing), Board Builders, Leaders in Partnership and Time to Talk. Over 3,000 employees have been placed as skilled volunteers through BIG Alliance since 2012 providing expertise in law, finance, IT, HR, and marketing and communications to name just a few.

The postholder will be responsible for the successful delivery of various aspects of this programme, delivering exciting, innovative employer supported volunteering projects that meet the expectations of specific corporate supporters, and the needs of the community with key geographical focus in Islington.

Job Description

Main duties

• Collaborate closely with community partners, corporate partners and BIG team to understand community needs and design appropriate employee volunteering activities to address these needs

• Develop relationships and effective partnerships with key stakeholders in the community including the local authority and community infrastructure support organisations to maximise the impact of BIG Alliance’s work.

• Support the delivery of all business skills activity and the wider BIG Alliance programmes.

• Proactively market volunteering programmes to BIG Alliance corporate partners.

• Source, place and manage cohorts of corporate volunteers in line with business plan and project targets.

• Develop effective working relationships with community affairs team with BIG Alliance corporate partners, ensuring that these companies are supported to develop employee volunteering and other initiatives that meet their targets, priorities and strategies.

• Implement effective evaluation and impact measurement tools in line with BIG Alliance corporate partner requirements, ensuring that evaluation informs best practise to ensure continuous improvement.

• Work on any projects with BIG Alliance, as and when required.

General

• Use BIG Alliance’s internal systems to maintain records and report progress, including due diligence and volunteer recording via Salesforce

• Ensure that effective project management systems for monitoring and evaluation are in place and keep detailed records.

• Proactively generate case studies, news articles, photos and social media content to promote the work of BIG Alliance in line with BIG Alliance communication targets and protocols.

• Collaborate with other BIG Alliance colleagues on projects where appropriate and contribute to the development of BIG Alliance/ELBA as an organisation overall.

• Adhere to and implement policies, including equal opportunities and health and safety.

• Undertake any other reasonable duties as requested by your line manager.

ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer and we welcome all applications.

Please note this role is required to have an enhanced Disclosure and Barring Service (DBS) check. The successful candidate will be required to comply with ELBA's safeguarding policies and any appointment will be subject to satisfactory references as well as DBS.

This is a pivotal role at an exciting point in the development of our training and consultancy function. We are looking for someone who can build on the strong foundations already in place and take the function into its next phase - growing reach, strengthening quality, deepening partnerships and scaling delivery through a high-quality blended model that combines NAPAC’s external trainer network with our internal expertise. 

The successful candidate will lead the development of NAPAC’s learning products, oversee the Trauma Informed Organisations Programme, and build strong relationships with clients, commissioners, partners and other stakeholders. They will shape proposals, identify opportunities for growth, and ensure that all training products are evidence-informed, accessible and aligned with survivor perspectives. 

A central part of the role is to lead and strengthen NAPAC’s delivery model, including the recruitment, support and quality assurance of external trainers and training associates. The postholder will be responsible for ensuring that delivery across the client base is well designed, well matched and consistently high quality. 

We are looking for someone who brings real credibility in learning design and facilitation. The successful candidate will be confident overseeing high quality delivery across the wider model and, where appropriate, delivering selected high value or flagship sessions themselves where this adds strategic value.

We recommend visiting NAPAC's website for more infomration about our work and this role. 

Application is by cv and supporting statement by 19 April 2026.

Corporate Partnerships Officer

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary for Corporate Partnerships Officer

• Join a high‑performing Partnerships and Philanthropy team of eight fundraisers specialising in securing high‑value support from corporates and charitable trusts.
• The ideal candidate will bring:
  • Experience in fundraising and relationship management.
  • Proven ability to develop and manage a fundraising portfolio.
  • Strong relationship‑building skills and a proactive, creative approach.
  • Excellent research, writing, presentation, and organisational capabilities.
  • The confidence to work independently while contributing effectively to team goals

Key Responsibilities

• Collaborate closely with the Senior Strategic Partnerships Manager, Corporate Partnerships Manager, and Senior Corporate Partnership Officers.
• Manage a portfolio of existing corporate partnerships, ensuring high‑quality stewardship and maximisation of income and mutual value.
• Develop and maintain a pipeline of new business opportunities.
• Lead or support:
  • Charity of the Year partnerships.
  • Corporate event management and support.
  • Partnerships with pharmaceutical companies.
  • Sponsorship initiatives.
  • Cause Related Marketing (CRM) collaborations.
• Contribute significantly to achieving ambitious team fundraising targets.
• Help drive improvements for everyone affected by bowel cancer through impactful partnership work.

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

We are seeking a dynamic and highly motivated individual with excellent communication skills who will be a first point of contact with our membership network.

You will proactively increase member engagement whilst nurturing existing relationships and demonstrating commitment to promoting the value of helplines.

This role is supporting the Partnership and Engagement manager to deliver a sustainable membership and partnership model that keeps pace in a constantly moving and diverse climate.

You will be central in supporting HLP’s sustainability and will help to progress continued growth and attract new and diverse collaborations.

You will ideally have experience of working within a fast-paced and proactive team. You will enjoy engaging with a wide range of diverse stakeholders.

The role is predominantly home-based with regular travel to meetings and events. 

We offer attractive staff benefits including 25 days’ annual leave rising with length of service, a company pension scheme, free life assurance and an employee assistance programme.  HLP is committed to equality of opportunity.

The Development Manager (Grants) leads on bid-writing and relationship building with grantmakers (Trusts/Foundations/Public). The candidate will be a key player in the Grants team alongside the Director of Development (Grants/Major Gifts) and Development Officer. Create has seen its fundraising increase significantly in recent years, as it fulfils its ambitious plans to double its reach by its 25th anniversary in 2028. The Grants team is responsible for securing over 50% of the charity’s income, managing an extensive portfolio of T/F/Public funders, approaching a well-researched pipeline of potential funders, and researching prospects. The successful candidate will share Create’s commitment to the transformative power of the creative arts within community settings, with exceptional written and verbal communication, research, organisational and IT skills, and meticulous attention to detail.

At Rethink Mental Illness and Mental Health UK, we’re transforming what support looks like for people severely affected by mental illness. To help us reach even more people, we’re looking for a Prospect Research Manager to shape and lead our prospect research function—providing the intelligence, insight and strategic direction that will fuel our fundraising growth.

If you’re a curious, analytical thinker with a passion for uncovering opportunities and turning insight into impact, this could be your next step.

Online interviews for these roles will be held on 14th, 15th and 16th April.

About the role

As our Prospect Research Manager, you’ll be the driving force behind our high-value prospecting strategy across Philanthropy, Trusts & Grants, and Corporate Partnerships.

You will:

• Lead a proactive research strategy that identifies, qualifies and prioritises high‑value prospects
• Deliver high‑quality profiles, briefings, due diligence and portfolio insights
• Build connection maps to uncover warm pathways into potential partners
• Champion best practice in data, insight, and CRM usage (HIVE & Salesforce)
• Stay ahead of trends in philanthropy, corporate giving and grant-making
• Guide and develop our Prospect Researcher—fostering a culture of curiosity, integrity and collaboration
• Work closely with senior fundraisers to shape portfolios, pipelines and long-term strategy

In short: you’ll make sure our fundraisers have the intelligence they need to build strong, meaningful relationships that change lives.

Who you’ll work with

You’ll collaborate across our high‑performing Fundraising team, including:

• Trusts & Grants Managers
• Philanthropy Manager
• Corporate Partnerships
• Senior leadership across External Affairs

This is a role where your insight will influence decisions at every level.

About you

You’ll thrive in this role if you bring:

Essential skills & experience

• Significant experience in prospect research for fundraising
• Strong knowledge of Philanthropy, Trusts & Grants, and Corporate fundraising
• Ability to lead complex research projects with strategic focus
• Outstanding analytical and communication skills
• CRM confidence (Salesforce experience a big plus)
• Experience with due diligence, connection mapping and portfolio management
• A collaborative, proactive approach to working with teams and stakeholders
• Sound understanding of GDPR, ethics, and the Fundraising Code of Practice
• Commitment to equity, diversity and inclusion—and our mission

Desirable, but not essential

• Knowledge of the mental health or wider health/social care sector
• Experience with wealth screening tools or AI in prospect research

Why join us?

Working across both Rethink Mental Illness and Mental Health UK means you’ll be part of a team that generates nearly £6 million annually to support life-changing services, campaigns, and programmes.

Your insight and leadership will directly contribute to better outcomes for people living with mental illness—and that’s something you can feel proud of every day.

Ready to make a difference?

If you’re excited by the thought of leading insight-driven fundraising research—and want to help us create a world where everyone affected by mental illness gets the support they deserve—we’d love to hear from you.

Apply today and help us drive meaningful, lasting change.

Why This Role Matters

Every day, people in our borough face the reality of homelessness. Every person facing homelessness needs practical support, stability and someone who believes their situation can change.This role is central to making that change happen.

As Operations Manager, you will help ensure that our services run effectively and compassionately, enabling people experiencing homelessness to access the support they need to rebuild their lives. You will manage a small, committed team, strengthen how our services operate, and help shape the way we respond to homelessness locally.

About Us

FCENS is a small and ambitious charity working alongside local partners, volunteers and people with lived experience of homelessness to deliver meaningful change in the community in Waltham Forest.

Our Vision is that no-one needs to be homeless in Waltham Forest and everyone has a place to go. Our Mission is to support single homeless adults in Waltham Forest towards transforming their lives.

The Role

We are seeking an experienced and motivated Operations Manager to oversee the effective day-to-day running of the charity’s services and internal operations.

Reporting to the Director, you will ensure that services are delivered safely, efficiently and to a high standard. You will also play an important role in strengthening operational systems and processes, helping the charity improve and grow its impact.

You will manage a small operational team including caseworkers, lived experience coaches, an administrator and an evening worker, supporting them to deliver high-quality, trauma-informed and person-centred support to people experiencing homelessness. You’ll also use your strategic thinking skills to help improve service provision.

Key Responsibilities

Operational Management

• Oversee the day-to-day delivery of the charity’s services.
• Plan and manage the annual night shelter season and the year-round drop-in centre.
• Maintain oversight of case management, outreach activity and data systems.
• Ensure compliance with safeguarding, health and safety, and organisational policies.
• Oversee administrative and IT systems, including effective use of the case management system.

Service Development

• Review operational systems and processes to identify opportunities for improvement.
• Implement changes that improve efficiency, quality and impact.
• Use data, feedback and lived experience insight to inform service development.

Leadership and Team Management

• Line manage operational staff, providing supervision, guidance and performance management.
• Foster a supportive, inclusive and accountable team culture.
• Support staff wellbeing, training and reflective practice.
• Oversee the recruitment, induction and support of volunteers.

Strategic Contribution

• Work closely with the Charity Director to translate strategic aims into operational plans.
• Contribute to organisational planning, policy development and reporting.
• Provide operational insight and updates to the Charity Director and Trustees.

Partnership Working

• Work collaboratively with other homelessness organisations and local partners.
• Support the development of positive relationships with local authorities, funders and stakeholders.
• Represent the charity in meetings and forums where appropriate.

About You

We are looking for someone with both strong operational experience in the homelessness sector and a commitment to supporting people experiencing homelessness. You will identify with FCENS values, with a strong focus on trauma-informed care and lived experience.

You will bring:

• Significant experience in the homelessness sector or a related field such as housing, rough sleeping, outreach or multiple disadvantage.
• Experience managing services or operations within a small team or organisation.
• Experience line managing staff and supporting frontline practitioners.
• A strong understanding of safeguarding, risk management and good practice in frontline support services.
• Excellent organisational, communication and problem-solving skills.

You will also be:

• Positive, resilient and solutions-focused.
• Calm under pressure and confident making decisions.
• Values-driven and committed to improving outcomes for people experiencing homelessness.
• Comfortable working within the charity’s Christian ethos.

Flexible Working

We support flexible hours where operationally viable. Requests for flexible working arrangements and compressed hours will be considered.

Equality, Diversity and Safer Recruitment. We are committed to creating an inclusive environment and welcome applications from people of all backgrounds.

As part of our commitment to safeguarding the people we support, this role will be subject to safer recruitment procedures, including reference checks and an enhanced DBS check.

Closing date for applications:5pm  Monday 13th April 2026.Interviews expected week commencing April 27th 2026.

THE ROLE

Job Title: Head of CRM

Reports To: Chief Executive

Location: Remote and hybrid working (occasional travel to SportsAid Head Office)

Salary: £60,000 per annum FTE; pro-rated to £36,000 per annum for 3 days/week

Contract: Permanent; part-time

Hours of work: Part-time position, approx. 21 working hours a week (3 days per week), some evening work may be required from time to time, reasonable flexible work options are available.

CONTEXT & PURPOSE OF ROLE

SportsAid is currently implementing Salesforce Nonprofit Cloud as our new organisation-wide CRM platform to strengthen engagement with athletes and their parents/care-givers, supporters and funders, partners, alumni, volunteers and other key stakeholders.  The Head of CRM will provide strategic and operational leadership for the charity’s CRM function.  

Initially the focus of the role will be to realise the value of the implementation, including adoption, embedding ways of working and processes across teams, improving data quality, refining reporting, ensuring good system governance and optimising organisation-wide usage. 

Longer term, the role will develop and lead a CRM roadmap, identifying priorities and enhancements for future development and planning the strategic evolution of our new CRM ecosystem and long-term sustainability of our Salesforce Nonprofit Cloud platform.

You will lead organisational change, embed best practice CRM processes, ensure high-quality data governance and maximise the value of CRM insights to support fundraising, programme delivery, marketing, partnerships and impact reporting.

BACKGROUND

Founded in 1976, SportsAid is a national charity that provides recognition and financial help to emerging young talented sports people – the next generation of British sporting heroes and heroines – often at a crucial time in their personal and sporting development. 

SportsAid’s Mission is to champion and support the next generation of athletes to fulfil their potential in sport and life.

We put athletes first.  We champion fairness and inclusion.  We work together.  We are ambitious and accountable. 

We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief – particularly at the moments when staying in sport becomes hardest.  For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars. 

SportsAid manages and delivers several programmes of support including SportsAid Athlete Awards, the Talented Athlete Support Scheme (TASS), the Diploma in Sporting Excellence (DiSE) and Backing The Best.

KEY RESPONSIBILITIES

 CRM Strategy & Leadership

• Champion CRM adoption across all function areas.
• Serve as the internal subject matter expert on CRM best practice.
• Lead continuous improvement and optimisation of the platform.
• Develop and deliver a multi-year CRM roadmap aligned to organisational strategy.
• Act as Product Owner for Salesforce Nonprofit Cloud.

 Salesforce Nonprofit Cloud Implementation & Optimisation

• Lead final configuration, rollout and optimisation of:

• • Constituent management
  • Fundraising and donation management
  • Grants management
  • Beneficiary engagement
  • Programme and impact tracking

• Configure and manage:

• • Custom objects, fields, page layouts, record types
  • Validation rules and automation
  • Reports and dashboards
  • Permission sets and role hierarchy

• Oversee integrations (eg website forms, email marketing platforms, finance systems, payment gateways).
• Manage sandbox environments, release cycles and change control.
• Liaise with external Salesforce implementation partners where required.

 Data Governance & Compliance

• Develop and enforce data governance policies and procedures.
• Ensure compliance with:

• • UK GDPR
  • Fundraising Regulator guidance
  • Charity Commission reporting requirements

• Maintain data integrity, security and role-based access controls.
• Implement duplicate management, data cleansing and quality assurance processes.
• Develop data retention and archival policies.

 Reporting, Insight & Impact Measurement

• Develop organisation-wide reporting frameworks.
• Build dashboards to support:

• • Fundraising performance
  • Beneficiary progression
  • Partner engagement
  • Impact reporting

• Ensure reliable KPI tracking aligned to Board reporting requirements.
• Support data-driven decision making at SMT and Board level.

 User Adoption & Training

• Develop and deliver a CRM training strategy for all staff.
• Create user guides, process documentation and onboarding materials.
• Provide ongoing support and troubleshooting.
• Establish and support CRM ‘champions’ (super-users) across function teams.
• Monitor adoption metrics and address any resistance to change.

 Supplier & Stakeholder Management

• Manage relationships with Salesforce partners and third-party vendors.
• Oversee licence management and budget control.
• Contribute to digital transformation projects across the charity.

ESSENTIAL SKILLS & EXPERIENCE

 Experience

• Substantial experience of a similar role within a UK charity (essential).
• Experience with:

• • Marketing Cloud Account Engagement (Pardot)
  • Experience Cloud
  • Payment integrations (eg Stripe, FinDock)
  • Grants management workflows

• Experience managing small CRM or data teams.
• Understanding of impact measurement frameworks in sport or social change.

Salesforce & Technical Expertise

• Significant experience administering Salesforce Nonprofit Cloud (or NPSP).
• Salesforce Administrator certification (ADM-201); ideally Salesforce Advanced Administrator certification.
• Strong understanding of:

• • Data model architecture
  • Schema design and object relationships
  • Flow automation (Salesforce Flow)
  • Validation rules and approval processes
  • Reports and dashboard development

• Familiarity with managing integrations using APIs, middleware or tools such as:

• • REST/SOAP APIs, Zapier or similar
  • Marketing automation integrations

• Experience in implementing and managing Salesforce Applications.
• Experience managing CRM data migrations.
• Understanding of role hierarchy, profiles and permission sets.

 CRM Leadership Experience (ideally involving Salesforce)

• Proven experience leading CRM implementation or major system transformation.
• Experience developing CRM strategies in a UK charity, membership or sport organisation.
• Experience driving organisational adoption and behavioural change.
• Demonstrable success improving CRM data quality and insight capability.

 Data & Governance

• Strong understanding of:

• • UK GDPR and data protection principles
  • Data governance frameworks
  • Information security best practice

• Experience implementing data quality monitoring processes.

Project & Change Management

• Experience managing system rollouts and phased releases.
• Familiarity with Agile or iterative delivery approaches.
• Strong stakeholder engagement skills across technical and non-technical audiences.
• Ability to translate operational needs into technical CRM solutions.

 Communication & Leadership

• Excellent written and verbal communication skills.
• Ability to influence senior leaders and Board members.
• Strong facilitation and training capability.
• Collaborative, solutions-focused and pragmatic approach.

 Personal Attributes

• Strategic thinker with strong operational delivery capability.
• Highly organised with attention to detail.
• Comfortable working in a growing and evolving organisation; happy to be ‘hands on’.
• Passionate about the power of sport to change lives.
• Committed to inclusion, diversity and safeguarding principles.

WHAT WE OFFER

• The opportunity to lead SportsAid’s digital transformation to ensure the charity is enabled to make a lasting impact on the lives of young athletes and their families.

• A collaborative, supportive working environment where your ideas and contributions are valued.

• Professional development opportunities to enhance your skills and grow within the role.

• Flexible working: reasonable flexible, remote and hybrid working options are available.

• Salary: a FTE salary of £60,000 per annum; pro-rated to £36,000 for 3 days/week.

• Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.

• Healthcare: membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.

• Cycle to Work Scheme: available to all staff. 

• Death in Service Benefit: inclusion in company scheme. 

• Season ticket loan: an interest free loan is available to all staff.

• Holidays: 25 days per year, plus Bank Holidays, increasing by 1 day for each year of service, up to 30 days (pro-rated for part-time roles). 

APPLICATION PROCESS

Please apply with your CV and a one page cover note on how you meet the essential criteria – the application deadline is by 5pm on Friday 17th April 2026.

On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete.  Shortlisted applicants will be notified by Wednesday 22nd April 2026 to have a preliminary online conversation with the recruiting panel (including the Chief Executive and the database implementation consultant).

Interviews will be held in person on Thursday 30th April 2026 at the SportsAid office in London.

SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.

SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, race, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.

NOTES:

The SportsAid office is in London, but this role can be based remotely.

As the role may involve indirect, online contact with young people, the appointee will be required to undergo an enhanced DBS check in relation to the post.