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Care Support Worker – Help People Live Their Best Lives Every Day 

Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.

Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.

Charles Harper House is a supported housing service for people with learning disabilities and sensory impairments, such as visual or hearing loss. The scheme consists of eight self-contained flats, two on-site offices, a communal area, and a large garden. Staff in the service are trained in British Sign Language (BSL), so a willingness to gain this qualification is essential.

What You’ll Do

• Support people with personal care, health needs, and daily living tasks
• Help individuals express themselves and make choices that matter to them
• Encourage hobbies, interests, and community activities
• Build strong relationships with families, friends, and professionals
• Work flexibly across services—including evenings, weekends, and overnight shifts
• Maintain accurate records and contribute to reviews and team meetings
• Promote health, safety, and uphold quality standards

What You’ll Need

• A kind heart and a compassionate mindset
• A sense of humour and a resilient attitude
• Great communication skills and a team spirit
• Willingness to work flexibly, including unsociable hours
• Respect for diversity and individual needs
• Ability to maintain accurate records and meet deadlines
• A satisfactory DBS check
• Qualified in British Sign Language (Level 2 or above) – desirable but not essential
• Experience in care or support (voluntary or paid) – desirable but not essential
• Care Certificate or NVQ Level 2 in Health & Social Care – desirable but not essential

Why Join Us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 25 days annual leave, plus bank holidays
• Two paid volunteering days each year
• Flexible benefits scheme and discount portal
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Paid training and development opportunities
• Employee assistance programme
• Staff recognition schemes

Please Read Before Applying

• This role requires an enhanced DBS check.
• This role follows a 24/7 working pattern, which includes overnight shifts, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 10th April 2026.

Interviews will be ongoing and will take place at our Pitsea office, no later than 20th April 2026.

PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer

Can you help us?

We are looking for a proactive, compassionate and detail‑oriented individual who can deliver an outstanding experience to our members and learners. Someone who enjoys being the first point of contact, thrives in a fast‑paced environment, and takes pride in resolving queries efficiently and professionally.

You will bring excellent communication skills, strong customer service experience and confidence in navigating digital systems, including CRM and LMS platforms. You’ll be motivated by helping others, comfortable interpreting processes and guiding people through complex journeys, and able to work both independently and collaboratively. Most importantly, you’ll demonstrate empathy, patience and a commitment to continuous improvement—ensuring that everyone who reaches out to CoSRH feels supported, informed and valued.

The role:

Enquiries

• To be the first point of contact for all enquiries into the College managed through a digital ticketing system.
• Respond to enquiries using information and knowledge from all departments of the College, which often involves the interpretation and application of rules and procedures.  Use judgement to triage what action is required, where appropriate.
• Respond to all enquiries relating to qualification journeys, which includes information about the qualification/course, assistance in applying and payment, processing updates, help with learning journey on Learning Management System (LMS), the awarding and recertification of qualifications.
• Respond to all enquiries relating to membership, which includes help choosing the appropriate membership type and associated fees, renewals, upgrades, direct debits, and cancellation.
• Respond to all other enquiries, such as information on CoSRH events, and from prospective members about the work and activity of the College.
• Maintain up-to-date knowledge about the work and activities of the College to help respond to enquiries.
• Show an interest and understanding of enquirer’s needs, with a view to continually searching for ways to improve the service and their experience.

Qualification processing

• Responsible for the administration and processing of all CoSRH qualifications, recertifications and recertification audits in line with agreed procedures and service level agreements (SLAs).
• Responsible for processing reasonable adjustment and extension requests.
• Work closely with relevant teams when new training, assessments or qualifications are introduced to ensure accurate administration and processing.
• Support the administration and processing of applications from outside the UK for international qualifications
• Continuously monitor system and processes so they are fit for purpose for efficient qualification processing.

Membership

• Take an active role in membership processing, supporting the annual membership renewals campaign (November-March) and adjustments throughout the calendar year.

Operational support

• Work with the Membership and Insights Manager to help identify trends and patterns from ticket enquiries to help drive improvement.
• Work closely with the Data Manager and Digital Manager to raise issues with the Customer Relationship Management system (CRM), Learning Management System (LMS) and website, which have been identified through ticket enquiries, and help where possible to support with a resolution. 
• Undertake other administrative work as requested by the Membership and Insights Manager
• Take an active role in data input and collection to help drive insights, improvements and quality control.
• Support the longer-term development and improvement of systems and processes, and contribute to wider departmental discussions.

Governance

• Support the development of Standard Operating Procedures (SOPs) to help with efficiencies and quality assurance in the team.
• Create canned responses for use on frequent and complex enquiries to help aid efficiency in service delivery.
• Ensure compliance with GDPR and data protection principles while managing enquiry and application information.
• Actively participate in the delivery of continuous improvement, working collaboratively with colleagues across the College.
• Ensure all actions carried out in line with CoSRH’s standard policies and processes.

You will have:

• Excellent customer service skills
• Proficiency in MS Office suite
• Strong communication skills - clear and professional speaking and writing, ability to explain information simply, and good active listening
• Empathy - understanding customers’ feelings and frustrations, showing genuine care and patience, and making customers feel heard and valued
• Patience - staying calm with challenging or upset enquirers, and willingness to repeat or re-explain information, adapting to language or understanding barriers
• Problem-solving skills - thinking quickly and logically, identifying the root cause of issues, and offering effective and practical solutions.
• A positive attitude - friendly tone and helpful mindset, remaining professional even under pressure
• Adaptability - handling different personalities and situations, and learning new systems and procedures quickly and systematically follow standard operating procedures
• Attention to detail - accurately recording customer information, and following policies, procedures and processes carefully
• Excellent organisational skills and can manage conflicting deadlines, with a willingness to work flexibly and respond to changing priorities
• Excellent time-management and prioritisation skills
• Strong attention to detail and thorough in checking work
•  Ability to identify problems, trends and patterns
• Ability to use initiative and judgement
• Ability to work as a team, but also be able to think and work independently
• Excellent understanding and application of confidentiality and data protection practices (GDPR)

You will have experience:

• Delivering excellent customer support and care (essential)
• Delivering high quality written communication in response to customer email queries (essential)
• Delivering a positive video call or phone-based experience for customers (essential)
• Understanding a customer’s need and providing the appropriate solution (essential)
• Working with a Customer Relationship Management (CRM) system (essential)
• Working in membership or professional body, ideally in the medical or educational sectors (desirable)

Why Join CoSRH?

We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:

Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.

Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.

Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.

Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.

Community & Social Value: An annual volunteering day to give back to causes that matter to you.

Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.

Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.

Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.

To Apply

Full details of how to apply can be found at the following link:  Member Support Team Agent (12 month FTC - Mat leave cover) job - Remote - College of Sexual and Reproductive Healthcare

Deadline for applications is Friday 10 April 2026

Interviews are likely to take place on 20-21 April 2026

 We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Help shape the future of income generation at Alopecia UK. This newly created role offers a rare opportunity to build and lead fundraising at a small but ambitious national charity.

We are looking for a strategic and hands-on Senior Fundraising Manager to lead our next phase of income growth. As our first dedicated fundraising leadership role, you will develop and deliver a multi-year income strategy, strengthen existing income streams, and identify new opportunities to diversify and grow our fundraising.

Working closely with the CEO and colleagues across the organisation, you will play a central role in helping Alopecia UK reach more people affected by alopecia and ensure the charity’s long-term sustainability. This role offers the chance to combine strategy with delivery, innovation with implementation, and to see the direct impact of your work.

If you enjoy building, testing and growing income in a collaborative and mission-driven environment, we would love to hear from you.

Why this role matters

This is more than a fundraising leadership role. It is about shaping the financial sustainability of Alopecia UK, embedding a confident and ambitious income culture, and ensuring our impact is communicated with clarity, integrity and inspiration.

The successful candidate will help ensure that more people can access support, that our voice grows stronger, and that our mission is sustained for the long term.

Role description: Senior Fundraising Manager  (Full recruitment pack and application process is attached below.)

• Salary: £45,000 per annum, pro rata.
• Hours: Part-time (22.5 hours per week, flexible, during normal UK working hours we would consider a contract with fewer hours for the right candidate.  All of our team work Monday mornings to ensure connectivity.)
• Contract type: Permanent
• Report to: Chief Executive
• Home-based: This role will include occasional national travel for team meetings.

Strategic leadership

• Lead the development and implementation of a multi-year income generation strategy aligned to Alopecia UK priorities.
• Work across the organisation to ensure fundraising activity is fully integrated with operational delivery, partnering closely with the finance, communications and delivery managers to align plans, resources and messaging, and to ensure shared initiatives are realistic, coordinated and achievable.
• Translate insight from your experience and our recent fundraising strategy review into clear, achievable plans.
• Set and monitor ambitious yet realistic income targets across income streams.
• Responsibility for achieving the fundraising targets and other fundraising-related performance indicators.
• Embed a positive fundraising culture across the organisation.
• Manage and review all fundraising income and expenditure budgets.

Income growth & diversification

As a part-time role within a small charity, the postholder will need to carefully prioritise income-generating opportunities alongside stewardship and relationship management. In year one, a key focus will be establishing effective donor pathways through the rollout of our new CRM, ensuring supporters experience clear and meaningful journeys with the charity. Alongside this, the Senior Fundraising Manager will assess and determine which early opportunities for growth should be prioritised. While areas such as community fundraising, digital campaigns and regular giving are likely to offer early potential, the postholder will lead decisions on where to focus effort and investment to generate the strongest returns.

• Leverage and optimise existing community and public fundraising activity to increase income and supporter numbers.
• Develop and grow new revenue streams, to potentially include digital fundraising campaigns, regular giving, trusts and grants, and legacy giving.
• Lead creatively and intellectually on compelling campaigning initiatives that drive engagement and income.
• Provide excellent stewardship to ensure funders and partners feel valued, engaged and motivated to continue their support.
•  Widen our existing corporate partnerships programme by building mutually beneficial partnerships to deliver income, awareness, and engagement opportunities.

CRM

• Support the design and rollout of our first CRM system, working closely with the Finance & Operations Manager to design fit-for-purpose donor journeys and pathways, establish meaningful reporting frameworks and ensure data supports excellent stewardship and strategic decision-making.
• Use CRM data and financial information to track performance, analyse trends and adjust strategy as required.

Data & impact

• Ensure compliance with all relevant regulations, including ICO guidance, GDPR and the Code of Fundraising Practice.
• Work closely with the Finance & Operations Manager to ensure our data meaningfully represents organisational outcomes.
• Translate impact data into powerful, succinct and persuasive communications or compelling cases for support.

Full-time role (see operation of 28-hour week below). We are open to considering applications for a part-time role that would require job share.

Home Based Working in the UK (some access to a London office or co-working spaces across the UK available, flexible working policy).

Action for Global Health is a membership network of over 50 organisations working to improve global health. Its vision is a world where everyone can access quality healthcare without financial hardship, achieving true health equity.

AfGH’s strategy, extended to 2029, aims to ensure that stronger commitments from the UK Government help more people worldwide access affordable, high-quality healthcare suited to their needs. The network works by bringing together member organisations, civil society groups, and people with lived experience of health inequality - especially from low- and middle-income countries - to influence UK policy. It acts as a key link between global health civil society and government departments such as the Foreign, Commonwealth & Development Office and the Department of Health and Social Care, guided by its 10 health-equity principles.

AfGH is an independent network hosted by STOPAIDS, which provides legal, financial, HR, and administrative support.

The Advocacy Manager role helps lead AfGH’s advocacy strategy, working with the Director to coordinate campaigns and policy engagement to advance global health equity. Please download the full job description for more details.

Benefits of working at Action for Global Health (hosted by STOPAIDS)

We offer a number of benefits, including:

• We operate a 28-hour (rather than 35-hour) working week policy with no salary reductions. Staff are able to work reduced hours over 5 days or a 4-day week. We offer flexible working, with non-standard working hours
• We operate a home-based working policy with some access to a London office or co-working spaces across the UK. We also provide a small home working grant and monthly working from home allowance
• A group stakeholder pension scheme with 6% employer contributions
• An individual learning and development budget allocated to staff members each year
• 20 days of annual leave per year (excluding bank holidays), plus 1 day for every year of service (up to 4 years)
• Enhanced maternity and paternity pay for employees with 1 year's service or more

Closing date: 6th April 2026

Please note that should sufficient applications be received we reserve the right to close this advert early.

STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, HIV status, national origin, genetics, disability, or age.

First Step Trust is a charity and social enterprise with over 30 years’ experience supporting people who are furthest from the labour market to gain skills, confidence and move into employment.

We combine social impact with commercial enterprise, delivering training programmes, social enterprises and innovative virtual reality learning tools that create real opportunities for disadvantaged learners.

We are now looking for a Head of Commercial to lead the next stage of our growth.

This is a senior leadership role with responsibility for driving commercial income across our social enterprises and developing new revenue streams, including the commercial licensing of our virtual reality training products.

You will oversee a portfolio of social enterprise businesses, supporting project managers to increase sales, improve performance and ensure the businesses are operating effectively. Alongside this, you will identify and develop new commercial opportunities, partnerships and routes to market.

As a member of the Senior Leadership Team, you will play a key role in shaping the organisation’s strategy and helping us achieve our ambition that 60% of our income will come from commercial activity by 2030.

We are looking for someone who brings strong commercial acumen and a proven track record of generating income, alongside the ability to lead and develop teams. You will be comfortable working at both a strategic and operational level, with the confidence to drive growth while maintaining a clear focus on social impact.

This is an exciting opportunity to take on a leadership role where you can shape commercial strategy, grow innovative services and make a real difference to people’s lives.

For full details of the role and how to apply, please see the recruitment pack.

About The Role
Are you able to remain organised while successfully managing projects or events? Would you like to ensure we provide best possible events experience to our supporters, whilst raising vital funds to help those affected by dementia?
We are recruiting for Events Fundraising Officers to join our ambitious Third Party and Organise your Own (OYO) Events team.
As Events Fundraising Officer (Third Party & OYO) you’ll support the growth, development, and delivery of our Third Party Events portfolio. You will lead on a varied portfolio of events such as the London Marathon, Manchester Marathon or selected events within the AJ Bell Great Run Series.” And “(travel expenses paid for by the Society and you will be entitled to claim TOIL).
You’ll work across multiple events to help us to give our participants and supporters the best possible events experience. This will enable us to build lasting connections with our cause and contribute to the £12million our team is projected to raise this financial year, with the wider Events team set to raise £22million. This is a rewarding role which helps to raise vital funds to support the lives of people affected by dementia.
These roles are all home-based, however you will be asked to travel and attend events in-person and occasionally across weekends throughout the year (travel expenses paid for by the Society).
This is a fixed-term position running until 31 December 2027.
 Interviews for this role have been provisionally scheduled to take place via MS Teams on the 29th & 30th April.
About you
Joining us, you’ll have experience managing projects and/or events, with the ability to stay organised and prioritise your workload effectively. You’ll have experience of financial management and budgeting in relation to a project or an event.
Crucially, you’ll be able to build positive relationships with both internal and external stakeholders and suppliers. You’ll be an effective communicator with experience producing and managing marketing or stewardship communications. You’ll also have the ability to collaborate successfully with others to deliver successful events that enable us to achieve targets.
What you’ll focus on:

- Organising, planning and delivering Third Party events successfully, providing the best possible experience for our participants.
- Building, monitoring and managing income and expenditure budgets, along with participant numbers, to ensure we hit our ambitious targets.
- Communicating with and building positive relationships with external suppliers and internal colleagues.

Making data-led decisions and problem solving to ensure we hit our ambitious team targets, working under your own initiative whilst collaborating with peers.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

The Woodland Trust is looking for an Engaging Communities Officer to join our exciting Sherwood’s Living Legends project funded by The National Lottery Heritage Fund. A development grant has been awarded by Heritage Fund to help the Woodland Trust progress the project over 18-months to apply for a 5-year delivery stage grant. If this application is successful, the project will safeguard the future of ancient and veteran trees in Sherwood Forest and reconnect communities with this iconic landscape. This is a fixed term contract for 18-months, with the potential for an extension. 

The Role: 

• Lead the community-focused development of Sherwood’s Living Legends, shaping how people connect with the cultural, historical and ecological significance of ancient and veteran trees. 
• Co-create imaginative engagement approaches with consultants, using storytelling, heritage and local myth to inspire urban and rural communities. 
• Define target audiences and craft compelling key messages that will underpin the project’s delivery-stage communications. 
• Promote the project across the Sherwood NCA through social media, local press, PR events and creative outreach activity. 
• Ensure engagement plans are inclusive, accessible and responsive to the needs of diverse communities and participants. 
• Build and maintain strong relationships with partners, community groups, landowners and Woodland Trust teams to support joined-up project development. 
• Monitor and evaluate engagement activity, gathering insight and data to inform project design and future delivery. 
• Represent the project internally and externally, sharing successes and supporting alignment with wider Woodland Trust communications. 

The Candidate: 

• Experienced in coordinating and delivering varied community events, including consultations tailored to different audiences and locations. 
• Confident leading groups outdoors, with experience engaging children, schools and community participants in nature-based activities. 
• Skilled in partnership working, able to collaborate with volunteers, community groups and external organisations to achieve shared outcomes. 
• Strong communicator with excellent written, verbal and digital skills, including social media content creation and public-facing representation. 
• Committed to equality, diversity and inclusion, with an understanding of how to design accessible and welcoming engagement. 
• Organised and proactive, able to manage multiple workstreams, prioritise effectively and work independently within a dispersed team. 
• Competent with IT systems, particularly MS Office and collaborative platforms such as Teams. 
• Professional, positive and adaptable, able to represent the Woodland Trust and partners with confidence and clarity. 
• The successful candidate will be required to undertake a Basic DBS Check, as part of our pre-employment screening. 

Benefits and Wellbeing: 

Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: 

• Enhanced Employer Pension 
• Life Assurance 
• Flexible & Hybrid Working Options 
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time) 
• Buy and Sell Holiday Scheme 
• Enhanced Parental Pay 
• Employee Assistance Programme 

About Us: 

The Woodland Trust is the UK’s leading woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees. 

Our Commitment to Diversity and Inclusion: 

To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.  

Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: 

For fairness we keep our candidates’ personal details hidden from the hiring managers, and CVs are redacted until after shortlisting is complete. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply.

Acceptable Use - Artificial Intelligence (AI): 

We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: 

If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. 

Interviews to be held on April 21st 2026.

Reporting to: Head of Major Giving   

Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.

Contract Type: Ideally full-time, 35 hours per week, although 28 hours/compressed hours may be considered. The role may require occasional evening and weekend work    

Contract Length: Permanent    

Salary: £43,500 

BACKGROUND    

Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies. 

Magic Breakfast provides a nutritious breakfast to over 350,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target children most in need without barrier or stigma.

We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive. 

In response to a challenging funding landscape, and to seize on the opportunities ahead, we have recently brought together our Philanthropy and Trusts teams into a unified Major Giving function, enabling us to build deep, values-driven relationships with high-value supporters.  

The Major Giving Lead – Individual Donors will play a pivotal role in this new function, leading all relationships with high-net-worth individuals (HNWI) and ensuring exceptional donor care and engagement. Reporting to the Head of Major Giving, this role is a senior, strategic position crucial to driving the organisation’s fundraising growth and deliver against our mission. 

JOB PURPOSE   

The Major Giving Lead – Individual Donors is a senior, strategic role within Magic Breakfast’s unified Major Giving function, acting as the organisation’s expert on philanthropy. This role will lead and manage relationships with high-net-worth individuals (HNWIs), ensuring exceptional donor care, long-term engagement, and the growth of transformational gifts.  

Working closely with the Head of Major Giving, the Major Giving Lead will help develop and embed a cohesive Major Giving strategy, fostering strong synergies across the Major Giving team. In partnership with the other Major Giving Lead (Trust & Foundations) this role will create unified stewardship programmes, prospect development strategies, and engagement opportunities, ensuring a seamless and compelling experience for donors across all major giving streams. It will also work closely with the Business Development Manager (Scotland) to ensure effective ways of working across devolved nations and to unlock opportunities for HNWI in Scotland.  

This is a high-impact, leadership-focused role for a proactive, strategic, and relationship-driven individual, capable of influencing key stakeholders, shaping organisational approaches to major giving, and driving the growth of Magic Breakfast’s mission to end child morning hunger across the UK.  

KEY RESPONSIBILITIES:    

Leadership and team collaboration  

• Act as the senior lead and subject matter expert for HNWI relationships across the organisation.  

• Work closely with the Head of Major Giving and Major Giving Lead – Trust & Foundations to develop and embed a cohesive Major Giving strategy, fostering strong synergies between Major Individual Donors and Trusts, with a clear link to synergies in other teams.   

• Support the Head of Major Giving and Trust & other Major Giving Lead in mentoring and guiding other members of the Major Giving Team.  

• Provide leadership, insights and expertise across the wider organisation to support the delivery of our new organisational goals, including through contributions to the sub-goal working groups and other enabling strategies.   

• Collaborate within the fundraising, and across other, departments to deliver cross-organisational initiatives, events and campaigns, championing opportunities to unlock HNWI giving.    

• Scan the external environment for trends, insights, ideas and best practice that could benefit the Major Giving team and Magic Breakfast’s work, making recommendations for improvements and leading on opportunities as they arise.  

• Work in close partnership with the Business Development Manager (Scotland) to ensure joined-up approaches to HNWI opportunities in Scotland, sharing expertise, aligning stewardship, and enabling effective cross-team working.  

• Flex to provide support across the Major Giving team where necessary, responding and supporting shared team-wide objectives and any trust and foundations work if required. 

Income generation, donor stewardship and prospect development   

• With support from the Head of Major Giving, deliver the 25/26 individual giving income target of c£800k by personally managing a portfolio of new and existing major donors and family foundations, with a focus on securing, renewing and uplifting gifts above £50k+ .   

• In partnership with other teams and departments, develop, test and roll out new data-driven approaches to target and reach new HNWI and other major giving audiences.  

• Work with our Prospect Researcher Manager to identify and execute opportunities to grow our prospect pool, including from across other teams, and to facilitate personal introductions and meetings with yourself or other Magic Breakfast employees/ volunteers – providing relevant briefings where appropriate.  

• Support and collaborate with the Business Development Manager (Scotland) where shared funder relationships or new opportunities arise.  

• Develop and implement tailored cultivation and solicitation strategies for new and existing HNWIs, leveraging and building relationships within and across Magic Breakfast networks’ to support our fundraising objectives.  

• Support, and where required lead, on the delivery of cross-organisational projects including any major giving campaigns, collaborating closely with colleagues across the organisation, including Brand & Marketing, and other relevant teams, to project manage effectively and ensure activity is informed by insights and organisational expertise, and delivers against its KPIs with a strong return on investment.  

• Maintain a strong knowledge of the organisation strategy, business plan and opportunities for innovation and ‘value-add’, to identify and build accurate and inspiring giving propositions, wish lists and a persuasive case for support  

• Ensure exceptional relationship management and donor reporting, with high-quality donor care and stewardship techniques that speak to the motivations and interests of our donors, exploring ways to build our donor community – such as through giving circles.  

• Work with colleagues across the Major Giving and other income generation teams to design and deliver a calendar of bespoke engagement opportunities, events and experiences for donors and prospects, ensuring high-quality execution and timely reviews.  

• Champion innovation in donor journeys, engagement campaigns, and communications to maximize supporter impact and retention, ensuring everyone is aligned behind clear, measurable goals and delivers with purpose and consistency.

• Work with the Head of Individual Giving and Engagement to establish a clear mid-level giving programme and to ensure opportunities and leads are recognised and developed where possible and that there is a high-level of stewardship.

Financial Processes, Reporting, and Due Diligence  

• Support the Head of Major Giving to conduct effective annual planning and budgeting, setting, measuring and reporting against agreed KPIs and utilising data and insights to inform decisions and future planning.   

• Support the Head of Major Giving to prepare phased budgets and reforecasts, identifying and recognising opportunities and risks to income in line with activity plans and progress.  

• Ensure all HNWI income and activity is reconciled and recorded on Magic Breakfast database systems (Salesforce) with relevant supporting documents, including gift aid and gift instruments in place.  

• Work with finance and performance and relevant business leads to manage programme budgets and restrictions.  

• As requested, provide regular reports and updates to the Head of Major Giving, Director of Fundraising & Development and other stakeholders as required.    

General   

• Maintain strong communication and alignment with the Business Development Manager (Scotland), ensuring funder and donor activity is coordinated and opportunities are maximised across nations.  

• Ensure all donor due diligence is completed and compliant with ethical fundraising standards, GDPR and organisational policy.  

• Contribute to team meetings, sharing best practice and supporting team members where necessary  

• Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do  

• Uphold a culture that keeps children and young people at the heart and encourages openness, collaboration, bravery, compassion and a solutions-focussed approach  

• Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff  

• Adhere to all Magic Breakfast policies and procedures  

• Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements (training provided)  

• Participate in occasional work-related events at external venues and perform support related activities, as required. Be willing to undertake occasional work outside of regular office hours and UK travel  

• Undertake any other duties commensurate with the role  

PERSON SPECIFICATION   

Knowledge and Experience    

• Experience generating income and developing a sustainable pipeline of revenue from high-net-worth individuals.  

• Experience of working with high level volunteers and/or committees to deliver major fundraising targets.   

• Excellent and proven knowledge of major gift fundraising methodology including prospect research, managing databases for major account portfolio management, proposal preparation and the cultivation, solicitation and stewardship of major donors.   

• Proven track record of successfully identifying, securing and cultivating six and seven figure commitments from HNWI.  

• Experience of building, leading and contributing to effective teams and relationships to achieve a high level of performance.  

• Understanding of Magic Breakfast’s cause and the challenges faced by families and children with respect to morning hunger.  

• A good understanding of the fundraising and philanthropy landscape in which Magic Breakfast operates and the relevant fundraising and data legislation and best practice.  

• Experience of effectively and authentically incorporating the voices and views of people with lived experience in fundraising activities.  

Skills and Abilities    

• Skilled and confident in soliciting major gifts, with a natural ability to ‘make the ask’.  

• High emotional intelligence and creativity to develop compelling campaigns, cases for support, and donor relationships.  

• Strong analytical and constructive thinking, with the ability to problem-solve, adapt, and develop innovative solutions to complex challenges.  

• Excellent verbal and written communication skills, with confidence presenting to a variety of audiences.  

• Ability to build and maintain strong, positive relationships with a wide range of stakeholders, both internal and external.  

• Excellent time management and organisational skills, with the ability to manage multiple priorities in a fast-paced environment.  

• Strong attention to detail and commitment to high-quality outputs.  

• A collaborative team player with the ability to work both independently and across teams, proactively engaging colleagues.  

• Skilled in identifying, escalating, and managing risk effectively.  

• Proficiency in Microsoft Excel (advanced level) and other Microsoft Office products; ease with IT packages such as Word, Outlook, and PowerPoint.  

• Experience using fundraising databases (ideally Salesforce) as well as other systems, such as asana, to support performance management and reporting.   

• Ability to keep accurate and up-to-date records, adapting processes where needed to meet organisational requirements.  

• Understanding of Health and Safety and other regulations as they apply to events.  

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to thrive. For more information, please visit our recruitment pack via our webiste. 

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team, HR @ magicbreakfast. com

Shortlisting - w/c 6th April

Interview 1 - 20th and 22nd April

Interview 2 - 27th April

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.