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Office & Administration Assistant – Key Responsibilities
Office management and administration
Maintain a welcoming, safe and efficient office environment that enables staff, volunteers and visitors to work effectively, in line with the ‘Groundswellian Way’, our coproduced principles for a safe, positive work culture.
Manage the day-to-day running of the office, including , refreshments, office supplies, IT equipment, room bookings and reception duties.
Coordinate incoming and outgoing post, telephone calls and enquiries through the central inbox, ensuring messages and requests are directed promptly to the appropriate member of staff.
Build positive working relationships with Workspace, office contractors and suppliers, including cleaners, maintenance providers and other building services.
Support Groundswell's commitment to environmental sustainability by promoting recycling, reducing waste and encouraging environmentally responsible office practices.
Ensure office administration is appropriately covered during periods of annual leave and support the wider administration team to provide consistent organisational support.
Recruit, support, supervise and train office volunteers where appropriate.
Facilities, health and safety
Act as the day-to-day office lead for health and safety administration, supporting compliance with Groundswell's Health & Safety Policy.
Ensure all staff and volunteers receive relevant health and safety information during induction, including access to the health & Safety training video, awareness of fire procedures, emergency evacuation routes and workplace safety responsibilities.
Coordinate annual fire risk assessments, workplace risk assessments and PAT testing, ensuring appropriate records are maintained and actions completed.
Support the development and maintenance of Personal Emergency Evacuation Plans (PEEPs) where required.
Liaise with Workspace to ensure landlord responsibilities relating to health and safety are fulfilled, including fire safety systems, signage and equipment maintenance.
Maintain records of accidents, incidents and near misses, ensuring statutory reporting requirements are met where appropriate.
Coordinate the maintenance and servicing of Groundswell's office equipment, facilities and assets, ensuring they remain safe, functional and fit for purpose.
Work closely with the Director of Finance & Fundraising and our external systems and finance support on matters around onsite assets and finances.
IT and Systems
Oversee the day-to-day management of organisational assets, ensuring equipment is maintained, used appropriately and complies with organisational policies and cyber security requirements.
Complete IT trouble shooting on behalf of staff and volunteers, with external support.
Order IT equipment as needed with external support.
Complete basic set – up tasks on staff and volunteer devices with external support.
Support staff and volunteers to upskill and improve their technological skills through the digital inclusion group.
Organisational administration
Provide administrative support for organisational meetings, events and activities, including venue bookings, catering, logistics and preparation of materials.
Support the Chief Executive in implementing GDPR and data management processes, ensuring good administrative practice and compliance across the organisation.
Provide governance administration, including scheduling Board and Committee meetings, preparing meeting logistics, taking accurate minutes and maintaining action logs.
Provide administrative support to the Chief Executive, Trustees and Senior Leadership Team, including diary coordination, meeting arrangements and room bookings.
Support the recruitment and induction of Trustees as required by the Nominations Working Group.
Support the People Manager with the onboarding and off-boarding of staff.
General
Maintain accurate administrative systems, records and filing, ensuring information is organised, confidential and GDPR compliant.
Identify opportunities to improve office systems, administrative processes and ways of working to increase efficiency and effectiveness.
Work with the People Manager and Director of Fundraising & Finance to ensure policies and processes are accessible, in plain English and simple to follow; using step by step guides and images where appropriate.
Build positive relationships across the organisation, providing responsive, friendly and professional support to colleagues, volunteers and external stakeholders.
Undertake any other reasonable duties consistent with the nature and level of the role.
Groundswell responsibilities and the Groundswellian Way
Act in line with our Code of Conduct and the Groundswellian Way in all interactions with colleagues, volunteers, partners and visitors.
We want to:
create a safe, friendly and respectful working environment
encourage transparent communication so everyone knows what is expected of themselves and the organisation
ensure everyone feels valued and celebrates individual strengths
promote diversity, equity and fairness in everything we do
encourage collaboration and working together.
Person Specification
Essential
Experience working in a busy office or administrative role.
Excellent organisational skills and attention to detail.
Strong IT skills, including Microsoft 365.
Ability to follow instructions and coordinate with consultants to complete IT set up and troubleshooting.
Experience coordinating meetings and maintaining administrative systems.
Excellent communication and customer service skills.
Ability to manage multiple priorities and work independently.
Understanding of confidentiality and GDPR.
Commitment to Groundswell's values and trauma-informed ways of working.
Desirable
Experience supporting charity governance or trustee meetings.
Experience coordinating health and safety administration.
Experience supervising volunteers.
Knowledge of facilities management.
Lived experience of homelessness or social exclusion.
Why join Groundswell?
Key Benefits
28 days annual leave plus bank holidays (pro rata for part time roles)
5% employer pension
Flexible working options, including hybrid and part-time arrangements
Reflective practice or Clinical Supervision with a trained therapist for all team members
Culture
Support - Regular guidance, support and the opportunity to reflect on your work through regular one to ones with your Line Manager
Teamwork - Regular opportunities to contribute to and learn from the wider Groundswell team
Strategic input - Opportunities to input into Groundswell’s strategic direction
Voice – The ability to input into working practices that impact you, and to know where to turn if any problems arise.
Application and Interview Process
Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.
We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity that each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.
Application
To apply please follow this link:
Please submit your CV along with a cover letter stating:
How you meet each of the areas outlined in the person specification above
Why you are interested in doing this job at Groundswell.
You can find a guide to writing your cover letter here, which includes some tips and general guidance.
The deadline for applications is 10am on Monday 17th August.
Interviews
Interviews will be held in person on either Wednesday 2nd or Thursday 3rd September.
We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.
Pre-employment checks
The job offer for the successful candidate will be subject to a reference check.
Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.
Job Title People Assistant (Inc. L&D)
Duration Permanent
Hours 36 hours per week – Monday to Friday
Salary £27,000 per annum, plus pension and benefits
Location Homebased
Overall job purpose
We are looking to appoint an enthusiastic and highly organised individual in a supporting role to the People team. The role will assist with day-to-day operational tasks, providing managers and staff with effective administrative support in all aspects of Human Resources.
You will provide People generalist support for the full employee lifecycle, as well as support with the end-to-end recruitment cycle in line with The Churches Conservation Trust’s policies and procedures, best practice and legal requirements.
To be successful in this role, you must be able to work as part of a small team, whilst also independently and proactively completing tasks. Excellent communication and IT skills, accuracy and attention to detail are essential requirements.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Friday 14th August 2026
Please note: We will be conducting online interviews throughout this period and we reserve the right to close the role earlier if someone is found before the closing date.
As part of our recruitment process, we undertake candidate psychometric testing. If your application is successful and you are invited to interview, you will receive an email asking you to complete a series of activities, these need to be completed at least 2 days before your interview.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Assistant Head of Fundraising (Public Fundraising)
Salary £57,574.79 per annum
LocationLondon/Hybrid
Weekly Hours35
The Vacancy
Job Title: Assistant Head of Fundraising (Public Fundraising)
Location: London/Hybrid
Salary: £57,574.79 per annum
Weekly Hours: 35
Reference: YMC1212513
An exciting moment to join us
YMCA England & Wales is entering one of the most exciting chapters in its fundraising history, launching our ambition to create 10,000 new homes for young people. Working alongside local YMCAs, we will support the development of new accommodation across the federation, helping young people move towards independence.
This role sits at the heart of that ambition.
You will lead the fundraising behind two critical components of the 10,000 Homes programme:
• Securing income from the public to build and sustain a central Centre of Expertise (mobilisation team), supporting local YMCAs to develop and deliver housing projects.
• Raising capital from individual supporters, mid-level donors and major donors to grow a replenishing national fund that provides upfront investment to unlock housing developments across the federation.
At the centre of this is the 10,000 Homes Fund: a bold, housing-focused proposition that offers the public a clear and tangible way to support young people into safe, stable accommodation. You will be responsible for growing this proposition, ensuring it resonates strongly with supporters and inspires giving at all levels.
You will lead an integrated public fundraising approach, bringing together individual giving, mid-level and major donors into one compelling, housing-led narrative. A key part of the role will be translating a complex, federated model into a simple, emotional and compelling case for support that connects with people’s motivations to give.
We’ve established strong early foundations and are now ready to scale. This role offers the opportunity to take a high-potential public fundraising proposition to the next level -expanding its reach, deepening supporter engagement, and unlocking significant new income.
We are looking for someone who is creative, data-driven and passionate about engaging the public to drive meaningful change for young people. We’re looking for someone comfortable working in a federated environment, with the ability to simplify complex ideas into compelling messages for the public.
The role
As Assistant Head of Fundraising (Public Fundraising), you will lead and inspire a team of talented fundraisers, deputising for the Head of Fundraising and taking ownership of our most ambitious programmes:
The 10,000 Homes Fund driving forward our flagship proposition across individual giving, cash appeals and mid-level audiences.
Major Donors shaping the strategy for high-net-worth relationships, new giving circles and development boards.
RoomSponsor, YMCA’s flagship regular giving product, now in its third year of an ambitious growth strategy. You will oversee a unique partnership model across 45 local YMCAs, support the income distribution process, and see first-hand the impact of your work through a programme that directly supports young people with safe accommodation.
Legacies working with the Senior Fundraising Manager and Head of Fundraising to define and grow what is set to become a landmark legacy programme.
This is a hands-on leadership role: you will set direction, manage budgets, develop your team, while also being prepared to step into delivery when it matters most. You will balance strategic oversight with practical execution, ensuring programmes are both ambitious and deliverable.
About you
You are an experienced public fundraising professional with a strong track record in individual giving or direct marketing, alongside a well-developed understanding of major donor fundraising. You know how to bring different disciplines together behind a single proposition and deliver results.
You are an effective and confident leader, able to build, motivate and develop high-performing teams. You create clarity, set high standards, and support others to do their best work, stepping in when needed and leading from the front.
You are at your best when driving a clear proposition forward. You are excited by the opportunity to take a compelling idea and translate it into something that engages the public, inspires generosity and delivers sustainable income.
You are energised by a challenge, comfortable with complexity and working in a federated environment, where success depends on strong relationships and shared ownership. You are skilled at working with partners, whether agencies, internal stakeholders or local YMCAs, and know how to align people around a common goal.
You combine strategic thinking with operational delivery. You are data-driven, using insight and performance to shape your decisions, and confident working with (and occasionally building) financial models to plan, test and scale activity. You bring both creativity and discipline, generating new ideas while ensuring they are grounded, deliverable and effective.
Above all, you are a strong communicator and influencer. You can simplify complex ideas into clear, compelling messages, build confidence with colleagues and stakeholders, and position fundraising as a critical enabler of impact.
Why join us now
YMCA is the oldest and largest youth charity in the world, serving communities across England and Wales every day. The fundraising team is geared up for success, the strategy is set, the proposition is proven, and the results are already coming in. What we need now is a leader ready to take this momentum to the next level.
YMCA England & Wales is committed to equality and valuing diversity. We welcome applications from all backgrounds.
Our recruitment process is anonymised and candidates' names are hidden. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Edinburgh Tollcross shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to apply
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement.
Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your support statement responses:
Any applications submitted without a supporting statement will not be considered
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding statement
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The Role
This is an exciting opportunity to join a team of expert marketers that prioritises collaboration, innovation, personal growth, and a supportive team culture. This role has become available following the recent promotion of our current Commercial Marketing Assistant.
This role will support on marketing campaigns to promote books, commercial partnerships, events, and the Law Gazette Jobs Board. You'll collaborate with colleagues across our Engagement, Events, Publications, and Sales Teams to understand our audiences and products, and use this insight to reach audiences with creative content across a wide variety of channels.
Whilst our core channels are our websites, emails and social channels, the successful candidate will test and learn from activity across the whole spectrum of earned, owned and paid media to elevate your campaigns and add more value for our audiences.
Alongside work on campaigns and content, the successful candidate will provide administrative support for the team including raising and tracking purchase orders and invoices; data extraction, manipulation, and analysis; proof reading; and other support to help with the smooth running of the team.
This role sits within the Commercial Marketing Team, which comprises 9 permanent staff, and sits within our wider Marketing Team which totals 26 people.
This is an exciting time to join as there's a strong drive for the Marketing department to develop more creative, strategic, content-led campaigns; reach new audiences; and act more competitively to deliver more value for our members, customers, and the business.
Whilst there are core elements of the role that need to be delivered, there are opportunities to shape this role based on your skills and interests. We try to align projects, campaigns and opportunities with team members' interests and aspirations as much as possible, so our team members can learn, grow, and gain the experiences needed to progress their career
What we're looking for
What's in it for you
This is an excellent opportunity to work within an innovative Marketing team in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working (minimum 2 days a week working on site), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
Job Title: People and Culture Assistant
Team: People and Culture
Location: London, Cardiff, Edinburgh or home based with a requirement to travel.
*This role sits within a pay grade with a pay range of £27,694 to £43,642. The salary on appointment will be set at the lower end of the pay range, to a maximum of £30,463 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
This role will support the People and Culture team in providing a high-quality people experience for volunteers and employees. This role is far more than just administration.
You’ll be a pivotal member of the team, being highly organised, flexible and supporting team members to achieve their objectives, whilst consistently maintaining high levels of customer service to the whole organisation.
The team is a centre of excellence and a resource that drives and supports the organisational strategy and work of other teams by:
· Providing a fantastic people experiencefor our volunteers and employees.
· Attracting and retaining high calibre people.
· Embedding our culture and values in all elements of our work.
· Growing and developing our people.
· Rewarding and recognising our volunteers and employees appropriately.
Key responsibilities
Operational excellence
· To lead and deliver outstanding administration and advisory support throughout the journey of all employees and volunteers at the Ramblers.
· Proactively respond to first line internal and external queries, seek a resolution and (where needed) refer to appropriate person in the team.
· Engage and proactively develop excellent working relationships with employees and volunteers across the organisation.
· Proactively manage all data in our People systems, ensuring complete accuracy.
Employee and volunteer journey
Coordinate all aspects of the employee and volunteer journey including:
· Deliver and support a sector-leading recruitment and onboarding experience for all our volunteers and employees in conjunction with key stakeholders across the Ramblers.
· Management and development of our application tracking system to attract key talent.
· Coordinate resources to ensure relevant materials are available to support volunteers, employees and their managers throughout their Ramblers journey.
· Responsible for supporting the performance management and development of our people.
· Manage the learning and development platform and support learning and development projects and activities.
People systems and data management
· Ensure that all people related documentation is completed accurately and stored appropriately.
· To manage the input and maintenance of people data on relevant systems, ensuring that records are accurate, updated and errors identified and resolved.
· To ensure the processes, tools and resources available on Rambler’s systems are accurate, user friendly and support a great user experience.
· Input, manage and interpret data to support the creation of reports to enable data led decision making.
· Support the co-ordination of our people surveys and action plans.
Payroll and contractual
· Responsible for the collation, preparation and checking of payroll information for all new starter and leaver information, pay changes, position changes etc, for submission to payroll for processing.
· Maintain good knowledge and understanding of all relevant policies and procedures relevant to the role and keep up to date with employment legislation.
· Responsible for the administration of our benefits programme.
Co-ordination activities
· Assist in preparing notes, reports, presentations, and spreadsheets as required
· Manage the team inbox(s), logging, dealing with and responding to queries regarding people opportunities, work experience, feedback, etc. and referring relevant queries to other colleagues or teams as appropriate.
· Provide administrative support for larger team projects and activity, for example, employee surveys or volunteer recognition events.
· Support the creation and development of inspirational employee and volunteer events and meetings.
· Create peer support opportunities for employees and volunteers so that they can share experiences and learn from each other.
General
· Undertake such other duties as may be required of the post.
· Maintain a consistently high level of service to our customers. Ensure high levels of confidentiality and credibility are always delivered, whilst being both proactive to the Ramblers needs, priorities, and deadlines.
· We operate a hybrid working model. The postholder will be expected to attend our London Bridge office for up to two days each month to take part in team meetings and collaborative working. There is also the opportunity to work from the office on additional days if preferred.
The person
Knowledge and Experience
· Experience of working as a people or volunteering assistant role in a fast-paced business.
· Experience of administering payroll.
· Developing strong, collaborative relationships with a range of stakeholders.
· Ability to deal and proactively manage conflict and/or difficult situations between people.
· Experience of People systems/ Customer Relationship Management Systems and Microsoft office suite.
· Excellent communication skills, both verbally and in writing.
· Strong organisation skills and the ability to balance multiple demands.
· Ability to maintain confidential information and treat sensitive matters appropriately.
· Ability to balance multiple demands and a strong attention to detail and accuracy to data management.
· Ability to work collaboratively at all levels across the Ramblers and with external agencies.
· Understanding of employment legislation and how it applies to the Ramblers.
· Part qualified or interest in pursuing the CIPD qualification.
Personal Attributes
· Committed to the principles of equity, diversity and inclusion.
· Resilient with the ability to work under pressure and to tight and competing deadlines.
· Flexible and able to work independently and collaboratively as part of a team.
· Drive to do a great job provide a great employee experience.
· Detail-oriented and methodical in approach.
· A solutions focused approach to work and managing relationships.
· Proactive and resourceful, with a positive and resilient attitude.
· Willingness to undertake training (CPD) to ensure skills and knowledge are up to date.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Partnerships Manager
Responsible to: Director of Delivery, Innovation & quality (MindCHWF) & Senior Operations Manager (Turning Point)
Hours: 37.5 hours per week - Full-time
Salary: Starting salary is £ £46,448.13 PA at full time equivalent (P04-SP41) with scope to increase to £49,612.14 (P04-SP44)
Contract type: 31 March 2027 (with potential for extension)
Location: [102-110 Mare Street, Hackney] with working across locations in City & Hackney
Mind in the City, Hackney and Waltham Forest, working in partnership with Turning Point and Antidote, provide the City and Hackney Integrated Recovery Service (Substance Use). The service is based in each of City and Hackney’s neighbourhoods in order to be accessible, local and inclusive. A full integrated service will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough. A full integrated service, shaped by the community needs and voices of service users, carers, families, communities, all staff and volunteers will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough.
The service has three elements: Out There, Everywhere- specialist outreach, in reach and engagement, Building Blocks- low, medium and hi intensity support pathways, and Get Connected- building on our local, individual, and shared assets to provide recovery capital and peer support.
This role will connect the staff teams and service users to wellbeing opportunities within the local community. The role will promote the City & Hackney Recovery Service within the local community through events, social media and local community engagement. They will identify the needs of the client group and provide adequate support.
This role will lead on management of subcontractors, coordinate quarterly contract monitoring and build partnerships including commissioners, GPs, politicians, and other stakeholders to increase collaborative and effective service in City and Hackney’s neighbourhoods. The role will also lead to support MindCHWF’s policies and delivery in the blended service in order to provide efficient and high-quality service.
Job Role:
1. Nurture external partnerships across specific areas and being responsible for overseeing and ensuring all appropriate pathways are in place and reviewed
2. Maintain and enhance appropriate key relationships with statutory and VCS partners who co-locate/joint work with or refer into the service
3. Lead on expanding the partnership network on an ongoing basis by identifying opportunities to streamline delivery and maximise joint working
4. Work as part of the service-wide team developing recovery treatment services that are truly connected to the community
5. Lead on development and management of a broad range of internal and external partnerships including but not limited to, homelessness prevention, outreach, community development and engagement, peer mentoring
6. Take a lead role in supporting the teams to improve and adapt to changing demands
7. Promote and raise the profile of the service and partners across the boroughs
8. Establish and review joint-working protocols to deliver joined up and effective support, using a population health perspective, reflecting the service’s aims
9. Oversee the innovation fund, establishing processes and protocols to set it up and the ongoing governance of the fund
10. Lead on management of all service sub-contractors – including liaison and cascade of information back and forth between the service, co-ordinate quarterly (and ad hoc) contract monitoring (manage KPI’s, staffing, service support etc.).
11. Develop and manage a Partnership Board that meets quarterly comprising Mind, London Friend and NHS Homerton (and any other organisations we begin sub-contracting to).
12. Generate and maintain/oversee SharePoint folders for all key stakeholders – including contact info, management details, premises and any joint working agreement paperwork.
13. Maintain and overarching Stakeholder contact list in Excel to be stored on SharePoint, update and amend as necessary over time.
14. Maintain and update the service satellite spreadsheet (including internal and external satellites).
15. Attend relevant CDP’s to represent the service and cover for colleagues at CDP’s as and when required.
16. Be the main link for partners/stakeholders when they are looking to initiate some joint working enterprise or have feedback or concerns to raise with the service.
17. To lead on organising stakeholder events and community events.
18. To establish and continue building a wide network of contacts for the service within as many professions as possible within CoL and Hackney.
19. To branch the service out more into the night-time economy of the borough, in terms of awareness, literature/posters and training where relevant.
20. Support the Training and Practice Lead to offer and deliver more training to external partners.
21. Run regular feedback sessions and surveys of partners to elicit feedback from the service and gather intelligence on what training and support they would like from our service. Share this information/intelligence regularly with the service at MGM’s.
22. To maintain and bolster 12-step and other mutual aid groups in the service, be the main liaison for these contacts and establish a SMART recovery Group to complement our existing mutual aid arrangements.
23. Lead on changes to the service website, review this site and consider how we could optimise promoting the service this way.
24. Lead on liaison with TP External Affairs and Marketing teams. Create and manage a service promotion plan.
25. Lead on negotiating, writing, collating and storing all MOU’s, RA’s ISA’s and all other written agreements with partner agencies relating to co-location and joint working.
26. Manage the service’s digital footprint including google reviews, and control or delegate the management of the service’s social media channels to boost our digital engagement with the local community.
27. Create a regular C&H Recovery Service newsletter to share with partners and stakeholders.
28. Engage with local media and politicians where appropriate to promote the service and position the service effectively politically within the borough.
29. Oversee the work we do with commissioners and public health teams on the PH Van and Hot Spot Activity including attending meetings relating to these with the council. Ensure a rota and staffing is organised for these outreach exercises months in advance.
30. Continue to manage the contracts and joint-working agreements with the GPSC scheme and our separate GP alcohol satellites with a view to setting up at least two more GP satellites in the borough.
31. Organise regular forums and training sessions with GP’s in the borough.
32. To field any complaints coming from GP’s and other key stakeholders.
General
· To comply with, promote, and contribute to the writing and development of Mind in the City, Hackney and Waltham Forest's values and with all organisational systems, policies and procedures
· To work with colleagues and partners within the service to provide a seamless service
· In accordance with the Health and Safety at Work Act 1974, to take responsibility for your own health and safety at work and that of any staff, service users or visitors you are working with, and to report any risks or potential hazards to the Health and Safety Representative
· To keep records and statistics for dissemination to effectively monitor the service, ensuring that all files and information are kept in accordance with Mind in the City, Hackney and Waltham Forest's policies on confidentiality and data protection
· To be administratively self-supporting
· To liaise with other Mind CHWF projects and staff from partner agencies and external stakeholders to facilitate and maintain effective links
· To attend and participate in staff meetings, contributing to discussions and giving reports if needed
· To attend supervision, appraisal meetings, and appropriate internal and external training courses as approved by your line manager
· To attend Mind in the City, Hackney and Waltham Forest staff away days
· To undertake any other tasks and duties commensurate with the post as directed by your manager, or any other senior manager in Mind in the City, Hackney and Waltham Forest
Person Specification
The following criteria will be used when assessing candidates. Criteria marked (E) are Essential and (D) are Desirable.
Values and Behaviours
· A passion and commitment to supporting good health for individuals and communities (E)
· A valuing of coproduction (E)
· Effective verbal and written communications that can be modified to different stakeholders (E)
· Collaborative team working skills (E)
· Proven negotiating and networking skills with an ability to establish new working partnerships (E)
· Adaptable and resilient to work in a changing and challenging environment (E)
· Ability to deliver against agreed goals, targets and outcomes (E)
· Ability to translate strategy into tangible action to enhance service KPI performance (E)
· Resilient and reflective (E)
· Ability to work under pressure and meet both service and central services deadlines (E)
· Able to work in a changing and sometimes challenging environment (E)
· Excellent report writing skills (E)
· Excellent organisational abilities, able to manage a complex workload of multiple priorities (E)
Knowledge & Experience
· Proven ability to establish new partnerships and collaboration with agencies, with enhanced negotiating skills (E)
· Significant Management experience of leading throughout challenge and change (E)
· Track record of developing innovative approaches to community-based collaboration and joint-working strategies (E)
· An understanding and interest in community development and peer support approaches (E)
· Proven knowledge of substance misuse (D)
· Experience of community-based interventions/collaboration / partnership making (E)
· Resilient and reflective (E)
· Ability to work under pressure and meet both service and central services deadlines (E)
Skills & abilities
· Strong collaborative leadership skills (E)
· Coaching skills to achieve successful outcomes (D)
· Proven experience in leading teams with an ability to improve and adapt to changing demands (E)
· Ability to prepare and manage the services Business Continuity Plans (D)
· Experience of Microsoft Office suite, Excel and Database systems (E)
· Experience of performance monitoring at a high level (E)
· Good communication skills and professional role model with staff and partners at all levels (E)
Qualifications
Essential
· Fluent written and spoken English with appropriate literacy and numeracy skills. (E)
Desirable
· Relevant qualification in health, social care, substance use, mental health, psychology, counselling, social work, or a related field, or equivalent experience. (D)
Disclosure and Barring Service (DBS)
· Enhanced check required.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Dreams Come True is entering Year 3 of a five-year dream-making programme across Blackpool and
the North West. As the programme moves from establishment into growth, we are seeking a highly
organised, relationship-focused Dreams Coordinator based in the North West to deliver life-changing
dreams and strengthen the programme's reach and sustainability.
The role combines hands-on dream delivery with programme development. You will coordinate
individual, urgent and community dreams from referral to completion, while continuing to grow
referral pathways across education, health, social care and community settings so that more eligible
children can access our support.
A key focus for Year 3 and beyond will be building strong local relationships with referrers,
stakeholders, businesses, community partners and funders. You will act as a local ambassador for
Dreams Come True, sharing programme impact and helping to identify funding, sponsorship and
gifts in kind that support long-term sustainability.
This role is ideal for someone who combines compassion, creativity and excellent coordination skills
with confidence in networking, stakeholder engagement and programme growth.
We are suggesting a 2,000 characters maximum use for cover letters. That should be enough space for applicants to:
- Explain why they want the role.
- Demonstrate relevant experience or transferable skills.
- Show alignment with the charity's mission.
Many thanks and good luck!
Transforming lives by bringing joy, magic, and wellbeing to deserving UK children, reminding them that their dreams and happiness matter.


The client requests no contact from agencies or media sales.
Social Media Officer
Hours: Full time (part time or job share considered), Permanent
Salary: SCP 7 to 17 (£26,403 to £31,022 FTE, 2025/26 NJC rates), depending on skills and experience
Based: Manchester, with regular travel to community events across the North of England and the Midlands (including Leeds, Liverpool, Wakefield and Coventry)
BHA is a leading health and social care charity that works to challenge health inequalities and support individuals, families & communities to improve their health & well-being.We offer a range of unique services delivered at local, regional, and national level in the areas of health promotion, community health education and engaging and involving communities in health and social care decision making.
The Social Media Officer role is responsible for bringing BHA’s work to life across our social media channels. You will plan, create and post engaging content, manage our online community, and get out to events across the region to capture stories and content on the ground, working to a content plan and key messaging agreed with the Senior Management Team and Campaigns Lead.
The successful applicant should bring a creative, organised and enthusiastic approach to social media content creation, confidence using Canva or similar design tools, and a comfortable, sensitive manner when engaging with people at community events.
The post holder will have the following essential criteria: experience creating content for social media (personal, voluntary or professional); experience using Canva or a similar design tool; excellent written English with the ability to adapt tone and style across platforms; comfortable engaging informally with people at community events; and good organisational skills to work independently to an agreed content plan
Benefits of working with BHA:
25 days annual leave plus bank holidays pro rata
Birthday leave
Employee Assistant programme (includes income protection)
Enhanced maternity and paternity pay
Cycle to work scheme
Enhanced occupational sick pay
Flexible working
If you would like to discuss this role, please contact Aydin Djemal, CEO, to arrange an informal telephone discussion.
You can apply by completing the Application Form on our website and sending it to our recruitment inbox.. Your application MUST DETAIL how you meet the points asked for in the person specification.
CVs will not be accepted, and applicants must be eligible to work in the U.K.
The closing date for applicants is 31 August 2026
Interviews will be held on the week commencing 7 September 2026
Due to the nature of this post, a Disclosure & Barring Service search will be conducted on the successful applicant.
Reasonable adjustment:
We are committed to creating an inclusive workplace that values equality, diversity, and inclusion.We welcome applications that represent the rich diversity of the communities we serve.As a disability confident employer, we actively seek to remove any barriers. Therefore, if you have a disability and have any particular requirements to enable you to participate in the application process, please email us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.
Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse and we’ve expanded our service into Oxfordshire.
We are looking for a Service Lead and a Support Worker to join our team on a fixed term contract to help guide children and families on their healing journey.
Position: Bounce Back for Kids (BB4K) Service Lead
Fixed term full time – 37 hours per week, weekdays
Location: Oxford or Reading with frequent travel. Role covers casework activity across Oxfordshire.
Salary range: £35,502 to £43,389 per annum
Position: Bounce Back for Kids (BB4K) Support Worker
Fixed term part time – 18.5 hours per week, weekdays.
Location: Oxford with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.
Salary range: £13,254 - £16,199 pro-rata per annum (full time equivalent range £26,508 to £32,397 per annum)
About the roles:
As a Service Lead you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:
· support our families through providing outreach support
· deliver group work for children and parents
· provide 1-2-1 sessions to children and families most in need
· lead a dedicated team of Support Workers
· ensure BB4K activities are planned, coordinated and deliver effectively and manage caseload across the team
As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:
· complete assessments to understand the needs of families
· deliver group work for children and parents
· provide 1-2-1 sessions to children and families most in need
· support our families through providing outreach support
About you:
A successful Service Lead will have professional expertise in the field of domestic abuse and hold a qualification or professional experience in social care or childcare support work.
You’ll be experienced at managing a team with effective interpersonal skills to collaborate with a wide range of stakeholders and colleagues. You’ll also have experience of working with vulnerable parents and/or children in a range of community settings and adept at delivering groupwork programmes.
A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.
If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful. You will also find contact details for an informal chat about the role on our website.
We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.
For more information about our BB4K service please visit the Bounce Back 4 Kids page on our website
Closing date: Midday on Thursday 27 August 2026
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Family Support Team Leader, Family Key Worker Team Leader, Family Support Manager, Children’s Support Team Leader, Children’s Support Manager, Domestic Abuse Support Team Leader, Domestic Abuse Support Manager etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Starting Salary: £44,766 - £48,225 (including London weighting)
Contract: Permanent
Location: UK, Hybrid working with a minimum of 40% of your time in the London Office
Job Profile
This role will lead CAFOD’s policy and advocacy work aimed at building a fairer global financial system. The post holder will have a solid understanding of contemporary global economic issues, including the global debt crisis, development finance and the workings of international multilateral organisations. Working closely with CAFOD’s overseas partners and within UK and global networks, this role will hold policy expertise on behalf of the organisation. This will involve developing policy positions and representing the organisation externally. The role will work closely with CAFOD’s government relations and campaigns colleagues to lobby decision-makers and mobilise supporters as part of our economic justice work. Sitting within the Advocacy, Policy & Campaigns team, the role is managed by the head of department.
Key Responsibilities
Leading the development and delivery of CAFOD’s global economic justice advocacy strategy
Working in partnership with UK and global organisations to develop evidence‑based policy positions
Influencing UK, regional and global policy debates on the global debt crisis, and other economic justice issues
Representing CAFOD in coalitions, to decision makers, in church networks and at international forums
Writing policy briefings, reports and communication outputs
Building relationships with external stakeholders and decision makers and UK and global levels
Ensuring advocacy is grounded in strong analysis, partner experience and a commitment to social and environmental justice
Supporting advocacy work of partners and global networks on debt cancellation and financial system reform
Providing strategic and technical advice across the organisation
Any other relevant duties reasonably required
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Job Specific Competencies
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Provide operational support to our sports clubs that enables them to both fulfil and host British Universities and Colleges Sport (BUCS) fixtures against other universities, including the organisation of transport, facility bookings, registering individuals and teams for competitions, submitting results, and hiring of officials.
Be the first point of contact for all queries from students and other universities in relation to club administration and fixtures.
Provide effective training to students on using the BUCS play system and using the system effectively to ensure fixtures and team sheets are accurate.
Ensure that finance processes followed for all fixture related expenditure. This includes raising PO numbers, processing invoices, making credit card payments, using online payment systems and the ability to keep accurate financial records.
Be first of point of contact for student queries on reception when required.
Actively participate in meetings, personal development, and training events where there is a clear link to our strategy, your role or personal development.
Ensuring that statutory and legal obligations are met.
Ensure our financial sustainability by adhering to all financial procedures and processes of the Students’ Union.
Promoting the Students’ Union’s various policies within your work, in particular Health & Safety, Equality & Diversity, Ethical, and Environmental.
Contributing to the positive image of the Students’ Union with students, the University and the local community.
Working across the Union to share skills, improve capability or capacity and in support of service delivery.
Be flexible in your approach to work, ensuring you can work at any site as required, and unsociable hours as required to enable us to fulfil our mission.
The job description may be altered at any time in the future in line with the level of the post to meet changing requirements, please be assure that this will only be done in full consultation with the post holder.
Such other duties and projects as may be reasonably prescribed by the Union, appropriate to the grade and responsibilities of this post.
The client requests no contact from agencies or media sales.
Bible Society is on a mission to change the conversation about the Bible in culture. We want to see the Bible ‘translated’ into every part of life and society and, excitingly, we are having more and more opportunities to do this.
Global trends show that the world is becoming a less secular place. There is a growing spiritual openness particularly in China and sub-Saharan Africa. But in recent years, here in England and Wales, we are also seeing a burgeoning spiritual openness with well over a quarter of the public actively seeking greater meaning and purpose in their lives. The question is will they find the Bible as part of their search?
Bible Society have recently re-configured their leadership team to release the CEO to take up more of the external opportunities that are growing in both number and profile.
The Head of Office is a new role designed to help the CEO maximise the impact of these opportunities in two main ways: first by identifying and prioritising opportunities with the greatest potential, cultivating strategic relationships and partnerships, and marshalling the talents of the team internally so that the Bible Society is not only responding to opportunities as they arise but actively shaping the environment in which they operate, and secondly helping the CEO proactively curate an effective external engagement programme to communicate my core messages so that we can grow our missional impact in this season of openness.
This role sits at the intersection of strategic acceleration, external engagement, and the strengthening of relationships and influence across the wider sector. It will require skills in strategic thinking, public engagement and messaging, relationship building, decision-making around opportunities and project management.
Bible Society today combines the dynamism of innovation with the trust and tradition of a 222-year-old organisation. Our history is full of major innovations, daring exploits and significant impact. This is the time to join us if you want to be part of writing the next chapter…
For more details including how to apply please see the job pack. Closing date 31 August 2026.
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.

