Personal assistant jobs

Help shape a future where fewer people die by suicide

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Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. As Assistant Director of Service Delivery (North), you’ll play a crucial leadership role in shaping our future direction, ensuring our services remain accessible, resilient, and able to make the biggest possible difference across the UK in our mission to reduce the number of lives lost to suicide.

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In this pivotal new role, you’ll work alongside our incredible team of Samaritans to implement transformational change within our service delivery structure - starting with our Yorkshire and Humberside Pathfinder region. You’ll help design and embed a sustainable, inclusive, and high-quality service delivery model and structure that ensures everyone who needs Samaritans’ support can access it safely, whenever and wherever they need it, because tomorrow is too late.

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We’re looking for someone who:

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• Brings expertise in leading complex organisational change with empathy and purpose.
• Is a collaborative and emotionally intelligent leader who can inspire, empower, and harness the contribution of our teams.
• Has experience in service design, operational leadership, and using data and evidence to drive improvement.
• Understands the importance of safeguarding, inclusion, and working with volunteers in sensitive environments.
• Has a positive approach and values human connection and collaboration.

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You’ll be a key driver of innovation and resilience within our service, helping ensure that Samaritans’ life-saving work continues to reach people in their moments of greatest need.

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If you’re motivated by impact, connection, and the opportunity to shape the future of our life saving listening support in the UK - we’d love to hear from you.

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Full outline of the role available in the Job description file attached.

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The contract terms:

• Permanent contract

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• £65,000 - £70,000 per annum with Benefits

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•  Our full time hours are 35 hours per week, but we are passionate about flexible working - talk to us about your preferences. Due to the nature of our work, regular weekend working will be required with time off in lieu given.

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• Hybrid working: Meeting in person and working collaboratively are things we value. This is a Home based Contract, linked to our Ewell (Surrey) office with a blend of home working and significant travel throughout the Region. The successful candidate should live within close proximity of the Region. Do get in touch with any queries about location prior to applying. Regional Map available.

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About Samaritans:

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochurevo. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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Criminal record check (DBS):

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.

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At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. 

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To Apply and help Samaritans make sure fewer people die by suicide, please complete the application questions and submit your CV with a brief supporting statement. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Applications will close Sunday 23rd November.

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Interviews

All applicants will receive notification of the outcome of their application.

The selection process will be in two stages with virtual interviews taking place on the 4th and 5th December. Those taken through to the second stage, will be invited to attend an interview in person at our offices in Ewell on one of the 9th , 10th or 11th December 2025.

Unfortunately we may not be able to be as flexible as usual in offering an alternative date so please do hold these dates in your diary, if applying.

Help shape a future where fewer people die by suicide

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Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. As Assistant Director of Service Delivery (South), you’ll play a crucial leadership role in shaping our future direction, ensuring our services remain accessible, resilient, and able to make the biggest possible difference across the UK in our mission to reduce the number of lives lost to suicide.

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In this pivotal new role, you’ll work alongside our incredible team of Samaritans to implement transformational change within our service delivery structure - starting with our South East Pathfinder region. You’ll help design and embed a sustainable, inclusive, and high-quality service delivery model and structure that ensures everyone who needs Samaritans’ support can access it safely, whenever and wherever they need it, because tomorrow is too late.

​

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We’re looking for someone who:

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• Brings expertise in leading complex organisational change with empathy and purpose.
• Is a collaborative and emotionally intelligent leader who can inspire, empower, and harness the contribution of our teams.
• Has experience in service design, operational leadership, and using data and evidence to drive improvement.
• Understands the importance of safeguarding, inclusion, and working with volunteers in sensitive environments.
• Has a positive approach and values human connection and collaboration.

​

You’ll be a key driver of innovation and resilience within our service, helping ensure that Samaritans’ life-saving work continues to reach people in their moments of greatest need.

​

If you’re motivated by impact, connection, and the opportunity to shape the future of our life saving listening support in the UK - we’d love to hear from you.

​

Full outline of the role available in the Job description file.

​

The contract terms:

• Permanent contract

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• £70,000 - £75,000 per annum with Benefits

​

•  Our full time hours are 35 hours per week, but we are passionate about flexible working - talk to us about your preferences. Due to the nature of our work, regular weekend working will be required with time off in lieu given.

​

• Hybrid working: Meeting in person and working collaboratively are things we value. This is a Home based Contract, linked to our Ewell (Surrey) office with a blend of home working and significant travel throughout the Region. The successful candidate should live within close proximity of the Region. Do get in touch with any queries about location prior to applying. Regional Map available.

​

About Samaritans:

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available. You can also visit our careers website to access this.

​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

​

Criminal record check (DBS):

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.

​

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. 

​

To Apply and help Samaritans make sure fewer people die by suicide, please complete the application questions and submit your CV with a brief supporting statement. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

​

Applications will close Sunday 23rd November.

​

Interviews

All applicants will receive notification of the outcome of their application.

The selection process will be in two stages with virtual interviews taking place on the 4th and 5th December. Those taken through to the second stage, will be invited to attend an interview in person at our offices in Ewell on one of the 9th , 10th or 11th December 2025.

Unfortunately we may not be able to be as flexible as usual in offering an alternative date so please do hold these dates in your diary, if applying. 

Aim and influence

· Assist the manager to achieve weekly/ annual sales and profit targets for each shop.

· To assist in managing the day to day running of the shops staff and volunteers with the aim maximising sales and controlling shop expenses to support SCT’s mission.

· Work within SCT values

 Other key details

· A 5-day flexible working pattern, including weekends and bank holidays

·Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.

·May need to work in other shops within London if occasionally required.

· Attend and undertake any relevant training workshops, events or meetings as required.

·A satisfactory Basic Disclosure from the Disclosure Barring Service is required for this role.

This role is based in our London office.

You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

The Legacy Case Assistant role is pivotal in supporting the award winning Legacy Case Management team to deliver our transformational legacy income of £15 million each year. Legacies are Christian Aid's largest single source of voluntary income and are one of our key fundraising priorities. As we look ahead to an exciting period of growth across the legacy sector, the role of the Legacy Case Management team has never been more important.

About you

This is an exciting opportunity for someone with excellent attention to detail and a flair for managing a busy administration workload. A good communicator, you will be at ease liaising with both internal teams and external personal and professional executors. This is a varied role, from maintaining records on our database and managing a small caseload to producing monthly reports for the team. You will be proactive, working with initiative and prioritising your workload to meet monthly deadlines. You will be joining a friendly and hardworking Legacy Case Management team at a really exciting time for gifts in Wills at Christian Aid. 

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits.

For Salary details for this role, please refer to the Salary band by location.

Welcome to Ada!

Ada is a ground-breaking college and charity focused on using technology (tech) as a tool for social mobility and addressing the diversity and gender gaps in the tech sector. Ada’s mission is to educate and empower the next generation of diverse digital talent. Our core values, which sit at the heart of our work, are Rigour, Resilience, Creativity, Curiosity and Collaboration.

Established in 2016, Ada was the first new Further Education College in England since 1993. We currently have approximately 500 students and apprentices, with plans well underway to grow to over 850 learners by December 2025. This growth is supported by our two city centre hub campuses in London (Pimlico/Victoria) and Manchester (Ancoats).

Ada stands apart due to the quality of teaching, learning, and assessment of computer science; fantastic progression outcomes for learners; the breadth and depth of our industry partnerships; our focus on outreach and learner diversity, especially from disadvantaged backgrounds; and our high support, high expectations culture for staff and learners. Ada received a ‘Good’ rating, with Outstanding features, in Ofsted inspections in October 2018 and again in March 2023.

Learning Support Assistant x2 (Term time only)

We are seeking two compassionate and patient Learning Support Assistant to join our dedicated team. In this role, you will work closely with students who require additional support to reach their full potential. Your primary responsibility will be to create a positive and inclusive learning environment while providing individualised assistance to students with varying needs.

Key Responsibilities

• Provide one-on-one or small group support: Work closely with students to address their individual learning needs, providing tailored support and encouragement and to have a case load of learners as part of supervision.

• Implement Individualised LP (Learner Passports/EHCP): Assist in developing and implementing EHCP/LP, ensuring students receive the appropriate support and accommodations.

• Assist with classroom activities: Collaborate with teachers/team leads to prepare learning materials, support classroom activities, and manage student behaviour as well as externa and internal events.

• Foster positive relationships: Build rapport with students, encouraging communication and creating a supportive learning environment.

• Monitor student progress: Track student development, keep a daily record of support and progress, provide feedback to teachers and parents/guardians on their progress and areas for improvement.

• Collaborate with other professionals: Work alongside teachers, ALS Co-ordinator, Safeguarding, Attendance and Pastoral teams, College Counsellor, and other relevant professionals to ensure a coordinated approach to student support.

• Maintain accurate records: Keep detailed records of student progress, interventions, support access arrangements,and any relevant observations.

• Exam Access Arrangements: Support students in exams as required (reader,scribe, etc)

• Safeguarding: to work as part of the SEND safeguarding team and where training will be provided.

Person Specification

Qualifications and Skills:

• Ability to work independently and as part of a team and to contribute to a team environment.

• Desirable:

  • Experience working with students with special educational needs

  • Relevant qualifications in education, youth work or childrens services

  • Knowledge of different learning styles and strategies

  • Experience of working with Level 3/ A-Level Students

Essential:

• Qualifications:

  • GCSE English and Maths (or equivalent) at grade C/4 or above

  • Level 2 or 3 qualification in Supporting Teaching and Learning in Schools (or equivalent)

  • Additional qualifications or training related to special educational needs

  • Degree or HE equivalent qualification in an Ada Subject e.g. Computer Science or Mathematics

• Experience:

  • Experience working with students with specific learning difficulties (e.g., ASC, dyslexia, ADHD) or disabilities

  • Demonstrated experience working with young people, either in a paid or voluntary capacity or in the education sector.

  • Experience working with individuals with diverse needs and learning styles

  • Experience of working in a school or college environment

• Skills and Abilities:

  • Excellent communication and interpersonal skills, with the ability to build rapport with students, teachers, and parents/guardians

  • Strong active listening skills and empathy, with the ability to understand and respond to the needs of individual students

  • Patience, resilience, and a positive, can-do attitude, even in challenging situations

  • Ability to work both independently and collaboratively as part of a team

  • Strong organisational and time-management skills

  • Ability to maintain confidentiality and adhere to safeguarding procedures

  • Commitment to ongoing professional development and a willingness to learn new skills and strategies

  • Ability to work in an inclusive working environment with learners from diverse backgrounds and cultures.

Desirable:

• Understanding of the teaching and learning landscape, curriculum and different learning styles

  • Knowledge of SEND and safeguarding procedures

Personal Qualities:

• A passion for working with young people aged 16-19 

• A commitment to inclusive education and ensuring that all students have the opportunity to succeed

• A creative and adaptable approach to problem-solving

• Enthusiasm, energy, and a sense of humour

Note: This personal specification is intended as a guide. We welcome applications from individuals who may not meet all the desirable criteria but can demonstrate their suitability for the role through their skills, experience, and passion for working with students.

Safeguarding and DBS: The successful candidate will undergo an enhanced Disclosure and Barring Service (DBS) check before taking up the post. The postholder must adhere to and ensure compliance with the College’s Safeguarding Policy at all times for the welfare of children, young people, and vulnerable adults. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.

Equal Opportunities: Ada is committed to providing equality of opportunity and promoting diversity, ensuring applicants are treated solely on the basis of their merits, abilities, and potential without unjustified discrimination. Ada encourages applications from individuals with a disability who can carry out the duties of the post.

Sponsorship: Ada does not have a sponsor licence, and therefore can only consider applications from candidates who have the legal right to work or remain in the UK.

How to Apply: Please submit your CV and a brief supporting cover letter outlining your suitability and interest in the role.Applications are reviewed on a rolling basis, and early applications are recommended.

Closing Date: 21st Nov 2025

Good Luck with your application!

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Birmingham Skylight and Community based

Contract: Fixed term until 31 March 2026

About the role

Are you passionate about tackling health inequalities and empowering people to take control of their wellbeing? We’re looking for a dedicated Health Advocate to join our team and make a real difference in the lives of people experiencing homelessness.

In this vital role, you will:

• Provide health advocacy and practical support to clients experiencing homelessness.
• Help clients monitor their health needs, register with appropriate services, attend appointments, and communicate confidently with health professionals.
• Use your experience and determination to challenge health professionals and systems when needed, ensuring your clients’ voices are heard and respected.
• Work collaboratively with colleagues and the Project Coordinator to identify issues and continuously improve the quality and impact of our service.

Tackling health inequalities within the homelessness sector is at the heart of what we do. You’ll play a key role in driving change — advocating for individuals while challenging statutory services and systems to do better.

If you’re bold, compassionate, and driven by social justice, we’d love to hear from you.

About you

• Personal experience of homelessness
  You must have experienced homelessness yourself.
  (Please note: applications will not be shortlisted without this. Experience of working in homelessness services, or having friends or family who have been homeless, does not meet this requirement.)
• Understanding of healthcare barriers
  You understand the challenges people face when trying to get healthcare while homeless.
• Knowledge of local support services
  You know about the services available in Birmingham that help people who are homeless and need support accessing healthcare.
• Good communication and people skills
  You can talk and listen well, build trust, and communicate clearly with a range of people.
• Ability to build professional relationships
  You can work well with peer volunteers and clients, following guidance around professional boundaries and safeguarding to keep everyone safe and supported.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 November 2025

Interview date and location: Wednesday 3 December 2025, in person at our Birmingham Skylight, Rhubarb building 25 heath mill lane B9 4AE

Interview process: Competency based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Are you a visionary digital leader with a passion for using insight and innovation to drive change? Join Shelter as our Assistant Director of Digital & Audience Engagement, where you’ll shape our digital strategy, and deliver real impact in support of Shelter’s mission to end homelessness and the housing emergency.

About the role 

We are seeking a visionary and strategic Assistant Director of Digital & Audience Engagement to lead on Shelter’s digital strategic direction and digital delivery, strengthen our audience engagement and embed learning and insight-driven decision-making across Shelter.

This is a key leadership role responsible for leading and delivering our digital purpose – ensuring that digital channels, platforms and content deliver measurable impact, align with Shelter’s organisational strategy, and meet the needs of diverse audiences and internal stakeholders.

Role specifics 

You will lead the development and delivery of Shelter’s Digital, Content, CRM, Audience Insight and Monitoring, Evaluation and Learning functions, building capability, flexibility and high performance through strong, adaptable leadership. A transformative and experienced digital leader, you’ll bring proven expertise in agile, lean and product management methodologies, with a track record of delivering high-performing digital services and driving culture change across complex organisations. You’ll champion a digital-first mindset, enhancing digital maturity and collaboration while ensuring our strategies and services are rooted in evidence, insight and performance data. With deep knowledge of digital technologies and the wider digital landscape, you’ll identify opportunities to maximise Shelter’s impact and lead integrated, audience-centred strategies that grow reach, engagement and support. Skilled in stakeholder management, commercial acumen and persuasive communication, you’ll inspire cross-organisational collaboration and influence change. You’ll also foster a culture of inclusion, accountability and learning, combining strategic vision with a pragmatic, can-do approach to delivery.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

The Campaigns, Policy and Communications (CPC) directorate at Shelter researches and understands the full range of Shelter’s audiences, creates the content, products and strategies needed to engage and support them, and campaigns for the systemic change needed to end the homelessness and the housing emergency.

Digital and Audience Engagement is the window in and out of the organisation, through which we understand and engage the full array of audiences with an interest in Shelter.  The team gathers and interprets learning and insights on our work and our audiences, to inform Shelter’s communications, campaigns and service delivery. The team is also the curator of the most commonly accessed means by which supporters, campaigners, advice-seekers, service-users, professionals and others seek to understand and engage with Shelter

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

• Job title: Research Assistant (Strategic Alliance for Community Wealth Building)
• Hub: Community Wealth Building
• Reporting to: Daniel Noruwa, Research and Policy Lead
• Type of Contract: One-year fixed term contract
• Pay £35,000 (Pro-rata)
• Annual Leave Entitlement 28 days’ annual leave, including UK bank holidays (pro-rata)
• Pension 3% employer pension contribution on eligible earnings
• Location: Hybrid (Wolves Lane Centre)
• Work pattern: 22.5 hours (3 days per week)
• Closing date 17th November 2025, 17:00 GMT

Overview

Social infrastructure refers to the physical spaces, facilities, and services that enable communities to thrive. This includes community centres, youth clubs, religious institutions, housing, parks, sports facilities, and larger institutions such as schools and medical centres.

Over the past few decades, this infrastructure, particularly those led by Black and racially minoritised people, has come under increased strain. This is due to a range of socio-economic developments, including austerity, privatisation of public services, and an increasingly complex grant-making sector.

The Strategic Alliance for Community Wealth Building was originally established in 2021. With a focus on supporting enterprise and asset development, the Alliance was created to bring together policy leaders, community groups, and infrastructure organisations to improve outcomes for Black and minoritised people and their respective communities. However, since 2021, the political landscape has changed significantly, and with it the challenges experienced by Black and racially minoritised organisations. This includes a growing climate crisis, Artificial

Intelligence, and the ongoing housing shortage across the country. Therefore, a new forum is required to ensure Black and racially minoritised communities are not left behind.

Main Duties and Responsibilities

• Facilitation of workshops including design and presentation of relevant materials, communicating complex ideas relating to community wealth building and engagement with all participants.

• During SA events the postholder will focus on collaboration with relevant stakeholders across the sector, including community leaders, thinkers, policy professionals, and other stakeholders committed to an equitable future.

• Support with the development of the Strategic Alliance’s strategy, purpose, and long-term framework. Make sure than any ideas are captured and written into the work strands of the alliance, liaising closely with the Research and Policy Lead.

• Producing short briefs to inform discussion and debate within the Strategic Alliance for Community Wealth building meetings

• Delivery of reports informed by the content of the Strategic Alliance meetings.

• Organising meetings, workshops, events, and related research materials. This includes logistics, booking meeting spaces, sending invites and tracking responses, sending materials to participants, catering and refreshments. Some notetaking tasks may also be required.

• Offer support as above with other workstreams within the research and policy arm of community wealth building, including housing, climate, community asset development (Agbero), and the IVAR young researcher programme.

General Responsibilities

• To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders.

• To attend relevant training to fulfil the requirements of the job. 

• To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post. 

• Ensure that The Ubele initiative internal policies and procedures are followed through in all areas of work. They will also treat with confidentiality any information that could be deemed as personal, private, or sensitive and comply with the organisations GDPR and Safeguarding requirements.

Person Specification

Essential

• Public speaking, presentations, comfort speaking to individuals of all levels

• Strong passion for working in/or exploring a career in research, policy, community development, or similar.

• Ability to analyse qualitative and quantitative data.

• Ability to communicate ideas clearly and succinctly to a variety of stakeholders.

• Demonstrated track record of working within teams to deliver projects or assignments.

• Good organisational skills, with confidence in managing own workloads and ability to prioritise effectively.

Desirable

• Knowledge of the voluntary and community sector, particularly in regards to Black and minoritised led organisations and influencers.

• Experience engaging in politics, particularly relating to community activism, economic development. This could be through your degree, internships, activism, or other forms of consistent engagement.

• Familiarity with working simultaneously on different types of productivity tools. This could include Google Drive, Microsoft Office, Trello, Asana, etc.

Floating Support Worker (Outreach)

We are seeking a motivated individual to provide flexible, person centred support to young people preparing for independent living.

Position Floating Support Worker (Outreach)
Salary £24,136 per year plus benefits
Location Cheshire West and Chester, community based with work from local bases
Hours Full time, 37.5 hours per week including some evenings and weekends
Contract Permanent
Closing date 19th December 2025

About the Role

This is a hands on outreach role supporting young people with care experience as they transition into independent living. You will hold a caseload and work with each young person to build confidence, develop life skills and move towards their personal goals.

Key responsibilities include:

· Completing assessments to identify strengths, needs and goals

· Creating tailored, strengths based support plans

· Working with young people aged 15 and over in their homes and in the community

· Providing practical support with daily living skills, budgeting and managing a tenancy

· Supporting access to education, training, employment or volunteering

· Helping young people apply for benefits and complete forms

· Linking with health, mental health, drug and alcohol and specialist services

· Building positive relationships with housing providers, social workers and partner agencies

· Maintaining accurate records and providing updates at multi agency meetings

· Using a trauma informed approach in all areas of work

· Offering flexible support that fits around young people’s routines, including some evening and weekend work

About You

You will thrive in a role where every day is different and you can make a real impact. You will bring:

· Experience supporting young people with challenges such as mental health needs, substance misuse, offending behaviour or unstable accommodation

· Knowledge of safeguarding and professional boundaries

· Understanding of independent living skills and the steps involved in maintaining a tenancy

· Ability to work independently while contributing positively to a wider team

· Confidence working with external agencies in a multi-disciplinary environment

· Strong organisation and IT skills for case recording and reporting

· A commitment to equality, diversity and inclusive practice

· Access to your own transport and the ability to travel across the area as required

About the Organisation

The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Salary: £24,938.55 per annum pro-rated, plus £5023.71 London Weighting pro-rated

Location: Kings Cross – Shelter shop

Contract: Permanent

Hours: Part time, 22.5 per week

Closing date: Wednesday the 26th of November at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Kings Cross shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role.

You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Role Description

The Funding and Insights Officer supports the Head of Funding and Partnerships (HFP) in delivering HACT’s fundraising and income generation objectives in line with the organisation’s business strategy. This role focuses on identifying new business and funding opportunities, conducting market, sector and competitor research, and generating actionable insights to support HACT’s marketing, customer engagement, and income generation strategies.

The postholder will play a key role in shaping HACT’s understanding of the external environment, including trends in housing, social impact, and innovation. Reporting to the HFP, they will contribute to fundraising applications to trusts, foundations, and corporates, support the services team in developing compelling and proposals for HACT’s research and consultancy work, and carry out desk-based market research to inform the activities of the marketing and customer teams.

The role requires excellent communication skills, strong attention to detail, and the ability to manage multiple tasks while prioritising effectively to meet deadlines.

Responsibilities

Key responsibilities include:

• Conduct market, sector and competitor research to identify trends, opportunities, and risks relevant to HACT’s programmes and services
• Produce intelligence reports and briefings to inform marketing campaigns, customer outreach, and strategic planning
• Identify and assess potential funders, partners, and clients aligned with HACT’s mission and services
• Support the HFP in preparing proposals, funding applications, and sponsorship pitches
• Support the HFP to produce compelling performance and evaluation reports for funders and other donors
• Maintain and update a bank of proposal templates and sector insights
• Support the services team in the development of professionally written proposals
• Collaborate with marketing and customer teams to target organisations and contacts for campaigns
• Use CRM systems to track business development activities, monitor proposal and funding application progress, and report key metrics
• Maintain accurate records of engagement, income, and pipeline development

Required skills

Essential skills and experience

• Experience securing new funding opportunities or partnerships (commercial or charitable)
• Strong written communication skills with the ability to produce persuasive content
• Proficient in using research tools and databases (e.g. Charity Commission, Companies House)
• Ability to synthesise complex information into actionable insights
• Strong relationship-building and collaboration skills across teams
• Excellent time management and prioritisation

Desirable skills and experience

• Experience of measuring and reporting on project impacts
• Familiarity with CRM systems and data tracking
• Understanding of marketing and customer engagement strategies
• Knowledge of the UK social housing sector either professionally or through lived experience

Job accountabilities

• Support the HFP in delivering strategic growth and income targets
• Maintain a pipeline of opportunities and sector intelligence
• Collaborate across teams to ensure alignment of business development activities
• Produce high-quality proposals and insights that support HACT’s professional services, customer and marketing teams
• Actively model HACT’s values and behaviours by consistently demonstrating collaborative, supportive and respectful working with internal and external stakeholders and contribute to an inclusive and respectful culture

Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.

All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.

This position is currently based remotely with the occasional day in the London office and travel to UK based events as required.

About HACT

Innovation. Collaboration. Insights.

It’s what we’ve always done.

As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.

We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.

By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.

To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skillls and experience meet the key skills points in the job description.

Interviews expected to take place the week commencing the 8th December.

We're looking for someone who's passionate about our mission, can juggle a varied workload and is reliable and professional. 

Furnishing Futures is an innovative charity creating fully furnished, healing homes for survivors of domestic abuse who have been rehoused in empty social housing. We do this by partnering with the interiors industry, which donates high quality furniture and homeware that could otherwise end up in landfill.

This job involves working closely with our CEO and Head of Operations carrying out multiple tasks throughout the day to ensure the smooth running of the charity. So, if you have a can-do attitude, strong experience of administrative processes and office duties then we’d love to hear from you. 

Salary: £24,938.55 per annum, pro-rated plus £5023.71 London Weighting per annum, pro-rated

Location: Shelter Boutique shop – Primrose Hill

Contract: Permanent  

Hours: Part time, 22.5 per week

Closing date: 24th November at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Primrose Hill Boutique by Shelter shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people.

Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.

Apply to be part of our team and be the change you want to see in society

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. 

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.  

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Store Manager

Join a team as a Distribution Store Manager at the Derby Normanton Drive store! Offering a full-time, 37.5 hours per week, permanent position, and we would love someone passionate about making an impact.

If you're driven, motivated, and eager to help the store reach its full potential, this is the perfect role for you. We're looking for someone with a love for charity retail, a keen eye for fashion, and the ability to take initiative and lead with enthusiasm.

Being a Distribution Store Manager means that you will be dealing with high volumes of donations in to the store. Working with your team, you will ensure the stock is checked and ready to distribute out to other retail stores across England, as well as managing the day to day running of the busy Normanton Drive store.

In this role you will: 

· Help develop in store systems and promote donations and sales to maximise profits

· Be representing the charity as an efficient and charitable organisation by ensuring that your actions reinforce the charity’s aims and values

· Strive to ensure stock is generated from the local area and donors

· Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid

· Be responsible for achieving profit targets by ensuring sales are maximised and the cost are effectively managed

· Maintain the store to a high standard of presentation throughout.

· Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers

· Be responsible for all financial and cash handling and health and safety.

To be a successful Store Manager, you will be 

· An experienced manager with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience at Shop Manager level

· Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate.

· Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores.

· Passionate about the charity’s values and will strive to ensure the Retail brand is successful.

· Manage the logistics, vans and allocation of stock, to stores within the area. To maximise income for the charity.

If you are looking for an exciting new challenge and want to work for an organisation that strives for excellence, we want to hear from you!

The charity values a diverse and inclusive workplace and intentionally plan for the success of colleagues in everything they do. They welcome applications from everyone, so come as you are and join the team! 

They are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles. To find out more about the scheme please visit the direct gov website.

Benefits

There is an impressive range of benefits designed to support and reward employees to ensure that teams feel valued and appreciated.

The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

About the organisation

The charity’s vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

They're here to support people with a learning disability, their families and their carers. They fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.