Play volunteer volunteer jobs in Ashtead, surrey

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Outreach Worker to play a pivotal role in our Complex Needs Service in Notting Hill.

Sounds great, what will I be doing?

This role provides person-centred support to service users, focusing on increasing independence, maintaining accommodation, and improving quality of life.

Responsibilities include creating and reviewing SMART support plans, delivering home or community-based support, facilitating access to medical and community services, and minimizing hospital admissions for mental health. The role also involves working with external agencies, developing interventions for hard-to-engage users, and promoting ongoing engagement with support networks.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring experience supporting individuals with mental ill health and complex needs, particularly within community or outreach settings. You will be confident enabling service users to achieve their goals and aspirations through person-centred support planning and a recovery-focused approach. You will have strong knowledge of mental health conditions, including signs, symptoms, and treatments, with the ability to recognise deterioration and take appropriate action. You will understand health and safety in a community setting, as well as equality and diversity, ensuring service users' rights, dignity, and choice are always promoted. A good working knowledge of welfare benefits is essential, alongside a clear understanding of safeguarding and the ability to respond appropriately.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About Young Roots

At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.

Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people. 

The role

We’re looking for an experienced and collaborative Head of Finance to lead our financial management, planning, and governance.

This is a senior and influential role, sitting on our Leadership Group and working closely with the CEO, Trustees, and Finance Committee. You’ll provide clear financial insight to support decision-making, ensure strong financial stewardship, and help us plan sustainably for the future.

You’ll take ownership of the full finance function, supported by an Internal Operations Officer who manages day-to-day transactional processing.

What you’ll do

• Lead financial planning, including budgeting, forecasting, and cashflow management
• Produce clear, high-quality management accounts and financial analysis
• Support strategic decision-making through strong financial insight and modelling
• Ensure robust financial controls, systems, and compliance (including audit, SORP, and statutory reporting)
• Partner with colleagues across the organisation to support budgeting, funding bids, and full cost recovery
• Oversee payroll and financial operations, ensuring accuracy and efficiency
• Contribute to organisational strategy as part of the Leadership Group

About you

You’ll be a confident and values-driven finance professional who enjoys working collaboratively and making complex information accessible.

You’ll bring:

• Significant experience in a senior finance role within a charity or not-for-profit
• Strong knowledge of charity finance, including SORP, restricted funding, and compliance
• Experience producing management accounts, budgets, and forecasts for non-finance audiences
• The ability to influence and support senior leaders with financial insight
• A proactive, hands-on approach with strong attention to detail

A professional accountancy qualification (ACA/ACCA/CIMA) or equivalent experience is desirable.

This role is designed as a part-time position (28 hours/week) with flexibility around how hours are worked. We are a hybrid organisation, with the option to work remotely or from our London offices (Croydon or Brent). We ask that ideally you attend at least one in-person team day per month in London.

We offer a supportive, inclusive working environment and the opportunity to play a key role in a mission-driven organisation making a real difference.

To Apply:

To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.

Your personal statement should be no more than 800 words, answering the following questions:

1. What is your motivation for working with Young Roots? (100 words)
2. What is your motivation for applying for this role specifically? (200 words)
3. What skills and experience would you bring that will enable you to be successful in this role?  Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria. (500 words)

Please submit your application via Charity Jobs.

No agencies, please.

Closing date: 14th April

Interview date: 20th April

Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which support people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.

Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.

Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.

At Rethink Mental Illness and Mental Health UK, we’re working tirelessly to ensure that people severely affected by mental illness get the support and respect they deserve. To help us grow our impact, we’re looking for a passionate and ambitious Trusts & Grants Manager—someone who thrives on building meaningful relationships and crafting compelling cases for support.

Salary is £41,000 to £45,532 dependant on experience, plus £3000 London Allowance

If you're motivated by securing transformational funding that drives real change, this could be the perfect next step in your fundraising career.

About the role

As Trusts & Grants Manager, you’ll play a crucial role in developing and stewarding relationships with Trusts and Foundations—both established supporters and new prospects. You will:

• Manage a portfolio of 50–100 donors and prospects with five- and six‑figure giving potential 
• Produce compelling, evidence-led funding applications that bring our work and impact to life 
• Build and nurture new funder relationships through meetings, calls, written communication and service visits 
• Collaborate closely with colleagues across Programmes, Operations and Partnerships to shape high-impact, research‑led proposals 
• Oversee applications from concept to award, reporting to donors and ensuring excellent stewardship throughout the grant lifecycle 
• Monitor sector trends and proactively shape a healthy, diverse pipeline of long-term supporters 
• Forecast income, track progress, and take early action to mitigate shortfalls when needed 

You’ll work closely with the Interim Head of Trusts & Philanthropy, the Prospect Research Manager, and a fellow Trusts & Grants Manager who focuses on Mental Health UK—acting as a key contributor to a high-performing, collaborative fundraising function.

About the team

You’ll be joining a dynamic fundraising team that generates income across Events, Community, Individual Giving, Legacies, Philanthropy, Trusts & Grants, and Corporate Partnerships. Together, we support nearly £6m of work each year across Mental Health UK and Rethink Mental Illness. 

Trusts & Grants is a well-established income stream with a strong track record—and you’ll help take it even further, securing both cornerstone grants and long-term transformational funding.

About you

You’ll excel in this role if you are:

Essential

• A skilled relationship manager with experience securing five- and six‑figure grants or major gifts
• An exceptional communicator who builds meaningful, trusting relationships with funders and senior stakeholders 
• Experienced in writing persuasive, insight‑driven funding applications and reports
• Motivated by developing a diverse, high-impact Trusts & Grants programme
• Able to respond empathetically and appropriately to emotionally sensitive situations
• A proactive team player who brings creativity and solutions-focused thinking
• Passionate about mental health and improving outcomes for those we support

Desirable

• Knowledge of CRM systems such as Salesforce
• An understanding of GDPR in relation to data and fundraising
• Strong organisational skills with the ability to balance multiple priorities

Ready to make a difference?

If you’re excited by the idea of building a high-impact Trusts & Grants portfolio and driving transformational change, we’d love to hear from you.

Join us—and help shape a future where everyone affected by mental illness gets the support they need and deserve.

Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Interim Internal Communications Officer role. This position plays a vital part in ensuring staff feel informed, engaged, and connected through engaging content and dynamic channels, supporting the organisation’s strategic goals during a crucial transitional period.

Key Responsibilities:

• Collaborate with senior team members to develop and implement internal communications strategies that foster engagement and clarity.
• Craft compelling, accessible content for a variety of channels including intranet, newsletters, emails, posters, digital screens, and online communities.
• Interview colleagues and shape initial inputs into polished stories and updates, ensuring clarity and impact.
• Create basic multimedia assets, including graphics and short videos, to enhance internal messages.
• Manage regular content cycles such as weekly intranet news or newsletters, maintaining high standards and deadlines.
• Lead the production of email updates for colleagues and line managers, ensuring timely delivery and relevance.
• Support the organisation and promotion of internal events, including webinars, town halls, and conferences, from invitation creation to post-event follow-up.
• Maintain and update intranet pages, offering guidance to other teams on content management.
• Monitor and evaluate internal communication effectiveness through data analysis, recommending improvements.
• Act as an initial point of contact for internal communications queries, advising colleagues on content sharing best practices.
• Assist with media monitoring and active participation in team meetings, workshops, and planning sessions.
• Support the preparation of progress updates for trustees, volunteers, and donors by repurposing content and tracking distribution timelines.

Person Specification:

• Proven experience creating and distributing internal communications via digital and face-to-face channels.
• Experience supporting or delivering organisational events, both online and in person.
• Ability to produce engaging stories by interviewing colleagues and shaping content effectively.
• Familiarity with digital tools such as Microsoft SharePoint, Teams, Canva, and basic video editing software.
• Strong writing, editing, and storytelling skills, with an eye for detail.
• Excellent verbal communication and interpersonal skills, capable of building relationships across diverse teams.
• Organised, adaptable, and able to manage multiple deadlines with a collaborative approach.

What’s on Offer:

• Pay: £126.48 per day + £22.35 daily holiday
• Location: Hybrid – 2 days per week in Central London Office
• Contract: 4 month contract

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

An exciting opportunity has arisen for a House Unit Manager, Residential to join our Nursing and Quality Team. This role will require the successful candidate to be accountable, alongside a team of Clinical Leads and Deputy House Managers, for leading and managing a team of nursing and care staff to ensure the delivery of high-quality care to children and young people.  

You will be the lead professional responsible for coordinating the overall care and management of the children across a minimum of three Residential Houses and be the key contact for the family and multidisciplinary team.

You will provide clinical and operational leadership across all the Residential Houses providing highly specialised advice to nursing teams and wider professional colleagues as well as be involved in the strategic development of the residential services.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

· In collaboration with the Placement Managers, you will ensure care is appropriately planned and resourced, and you will ensure care is delivered in a safe manner at all times.

· You will be responsible for ensuring that the care in the Houses enables the children to access rehabilitation sessions, clinics, education and leisure activities as scheduled in their timetable.

· You will work as part of a leadership team comprising of a House Unit Manager, 4 x Deputy House Managers / Deputy Clinical Leads and 4 x Clinical Leads.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Date: Wednesday 8th April 2026

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

 About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

 Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Our client, The Centre for Transforming Access and Student Outcomes in Higher Education (TASO) is an affiliate What Works Centre, and part of the UK Government’s What Works Movement. Their vision is to eliminate equality gaps in higher education (HE). Their mission is to improve lives through evidence-informed practice.

​TASO was set up in 2019 and became an independent charity in April 2021. Their work focuses on the generation, synthesis and dissemination of high-quality evidence about effective practice in widening participation and student outcomes. They primarily focus on developing and disseminating causal evidence.

​Role:

​The Chief Research Officer will ensure the smooth and successful delivery of TASO’s Research & Evaluation programme, with overall responsibility for TASO’s Research and Evaluation budget. This will involve managing the staff involved in these functions to deliver TASO’s research, evaluation, synthesis and evidence mobilisation activities to time and within budget.
 
Working closely with the Chief Executive, the postholder will help shape TASO’s overall strategic direction and translate this into a clear programme of research and evaluation activity. They will lead and manage the teams responsible for research and evaluation to ensure that TASO’s strategies are delivered effectively on time and within budget.
 
The role includes overseeing the delivery of TASO’s research programmes, ensuring compliance, managing research funding rounds, and maintaining strong oversight of subcontracted work. The Chief Research Officer will also oversee the development and implementation of TASO’s evaluation strategy, including the commissioning and monitoring of evaluations and the effective functioning of governance mechanisms such as the Research Sub-committee and Evaluation Advisory Panel.
 
Working with the Chief Executive and Head of Communications, they will ensure a strategic approach to communications, dissemination and stakeholder engagement, strengthening awareness and uptake of TASO’s work across the sector. The postholder will champion the quality, accuracy and transparency of TASO publications and act as a credible and respected voice for robust service research and evaluation.

Key objectives:

• Act as overall in-house lead on all TASO research and evaluation activities, upholding methodological standards to ensure the production of high-quality casual evidence
• Plan and oversee TASO’s research and evaluation programmes, including ensuring adherence to all relevant procurement, legal and ethical requirements, delivery of research funding rounds and effective management of research and evaluation partners
• Take overall responsibility for the TASO research and evaluation budget, including budget allocation, forecasting, monitoring and reporting
• Lead resourcing and budgetary planning and reporting for the research and evaluation team
• Oversee the quality, accuracy and transparency of TASO research and evaluation publications
• Oversee the running of the Research and Evaluation subcommittee of the TASO Board to ensure effective scrutiny of the Research and Evaluation programme and a clear line of support for the Board to understand our work
• Act as ambassador and leader of TASO, speaking at external events about the TASO Research and Evaluation programme
• Provide line management for team members, with overall leadership for a team of seven
• Work with the Chief Executive to develop and monitor TASO’s overall strategic direction, and to translate this strategic direction into the effective operations and activities of the organisation
• Lead on work to mobilise Research and Evaluation outputs (e.g. through events, publications and stakeholder engagement) via effective liaison with the Communications team.

​Candidate:​

Education/qualification and training
Essential

• Undergraduate degree in relevant discipline PhD or Masters level qualification with evidence of applied research

Knowledge/skills
Essential

• Overseeing and managing research projects, including scoping, planning, delivering and reporting, and quality-assurance
• Confident and clear written and verbal communication, and the ability to review and edit others’ work in line with organisational style
• Considering and synthesising complex information into formats that are useful to a wide range of stakeholders, including senior managers, practitioners and the lay public.

Desirable

• Budget planning and monitoring
• Coordinating and influencing diverse stakeholders to deliver strategic. priorities, including building positive relationships and convening forums where stakeholders can be briefed and issues surfaced.
• Understanding of widening participation and/or student success agendas.

Experience
Essential

• Designing and implementing rigorous quantitative impact evaluations, including randomised controlled trials, difference in differences, regression discontinuity, and propensity score matching, particularly applied to policymaking
• Applying academic research to real-world problems
• Line and project management of staff with a range of development needs, including developmental coaching and performance management
• Managing multiple projects and competing demands.

Desirable

• Commissioning and overseeing external research providers
• Developing and delivering capability-building presentations and workshops for professional audiences.

Personal characteristics/other requirements
Essential

• Committed to evidence-led decision-making
• Determined, resilient and optimistic approach to work
• Able to advocate for robust evaluation and build enthusiasm and capacity in non-expert collaborators. ​​

Apply:
​
Please review the Job Pack for full details.

​To apply, please send of a copy of your CV together with a separate personal statement (maximum 2 sides of A4) outlining why you’re interested in the role and how you meet the person specification, to Tim Hamilton-West at Whiton Maynard, via the link below. 

Please note that you must already have the right to work in UK to apply for this role.
 
Closing date: Monday 13 April (1pm)

​As specialist recruiters we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.​

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets

Sounds great, what will I be doing?

Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. 

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The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs.

In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment.

The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration.

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What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required.

Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively.

The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Services in Barnet.

Sounds great, what will I be doing?

We are seeking a dedicated and adaptable professional to manage a caseload of up to 20 clients, supporting individuals with mental health conditions into meaningful employment using the IPS model. The ideal candidate will work closely with clinical teams, contribute to multi-disciplinary care planning, and build strong relationships with employers to tailor job opportunities. Strong organisational and communication skills are essential for managing referrals, job retention support, and compliance with NHS and Hestia protocols. The role also requires accurate KPI tracking, benefit guidance, and flexibility to work across various settings. A commitment to professional development, collaboration, and client-centred outcomes is key.​

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Someone who is a self starter and comfortable with a lone working environment, you will have strong empathy skills and an eye for detail. You should have experience of supporting people in a job search and have made an impact on this. To succeed you would need to have worked in a target environment and used to meeting and exceeding targets.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

JOB TITLE: Grants & Charitable Partnerships Manager

DEPARTMENT: Chelsea FC Foundation

REPORTING TO: Head of Grants & Charitable Partnerships

LOCATION: Stamford Bridge (with travel across local communities as required)

CONTRACT: Permanent, Full time

JOB FUNCTION: To lead the day-to-day delivery and development of the Foundation’s grant-making and charitable partnerships portfolio, acting as a key relationship owner for grantees and charity partners. The role will ensure high-quality stewardship, support, governance and impact reporting across existing grants, while also playing a key role in the design, development of new grant programmes aligned to the Foundation’s strategic priorities.

Closing date: 10th April

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

KEY RESPONSIBILITIES:

Grant-making & Portfolio Management

• Support the delivery and oversight of the Foundation’s grants portfolio, acting as a key point of contact for funded organisations and ensuring high-quality stewardship.
• Lead on the organisation of regular review meetings, check ins and programme visits where appropriate.
• Help to identify where Chelsea Foundation can support partners beyond funding by identifying opportunities for added value including visibility, in-kind support and shared learning.
• Manage all core elements of the grants lifecycle, from application, due diligence and grant agreements to monitoring and review processes.
• Ensure grants are delivered in line with agreed objectives and timelines, identifying and escalating risks where appropriate.
• Support the development and implementation of new grant programmes aligned with the Foundation’s strategic priorities.

Impact, Learning & Communications

• Work with Impact & Evaluation and Finance colleagues to support monitoring, evaluation and learning across the grants portfolio.
• Work with Communications colleagues to contribute to internal and external communications, helping to spotlight the work of grantees and share impact and learning from grant activity.
• Maintain accurate records across agreed systems.

Charitable Relationship Management

• Build and maintain strong, trusted relationships with charity partners across priority themes and geographies.
• Confidently represent the Foundation in external meetings and partnership activity.
• Assess inbound partnership enquiries and advise on appropriate routes for engagement.
• Explore opportunities for new charitable partnerships to augment and support Foundation delivery programmes.
• Support partnership activity linked to Foundation campaigns and other cross Foundation and Club initiatives.

Wider Strategic Contribution

• Contribute to the ongoing development of the Foundation’s grants and charitable partnerships strategy, bringing insight from partner relationships and  frontline delivery.
• Work collaboratively with other functions in the Grants and Charitable Partnerships department (e.g. volunteering) to ensure a joined-up approach.
• Work collaboratively with colleagues across the Foundation (e.g. Programmes) and wider Club to ensure grant-making complements and strengthens wider activity.

MEASURES OF PERFORMANCE:

• High-quality stewardship of grantee and partner relationships.
• Effective end-to-end delivery of grants, from application through to reporting and evaluation.
• Strong external credibility with charity and community partners.
• Timely, accurate reporting, risk management and use of systems.
• Clear contribution to the Foundation’s strategic priorities and community impact.
• Positive feedback from internal colleagues and stakeholders.

PERSON SPECIFICATION:

Experience

• Significant experience in grant-making and/or charitable partnerships roles.
• Proven track record of managing external relationships independently, including with senior stakeholders.
• Experience of managing end-to-end funding processes, including assessment, monitoring and reporting.
• Experience working collaboratively across teams such as finance, communications and impact/evaluation.

Skills & Behaviours

• Strong relationship-building skills and highly relational.
• Excellent organisational and project management skills, with the ability to manage multiple workstreams.
• Strong written and verbal communication skills.
• Sound judgement, discretion and ability to manage risk appropriately.
• Proactive, idea-generating and solutions-focused.
• Strong alignment with the Club’s values and commitment to equality, diversity and inclusion.

Our Expectations:

• To embody the club’s BLUE behaviours (Brave, Lead, Unity, Edge) in the approach to work and interaction with others
• To adhere to the club’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
• To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
• To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
• To report any misconduct or suspected misconduct to the HR Department

Our commitment to Equality, Diversity and Inclusion: 

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate. 

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

Help shape the future of income generation at Alopecia UK. This newly created role offers a rare opportunity to build and lead fundraising at a small but ambitious national charity.

We are looking for a strategic and hands-on Senior Fundraising Manager to lead our next phase of income growth. As our first dedicated fundraising leadership role, you will develop and deliver a multi-year income strategy, strengthen existing income streams, and identify new opportunities to diversify and grow our fundraising.

Working closely with the CEO and colleagues across the organisation, you will play a central role in helping Alopecia UK reach more people affected by alopecia and ensure the charity’s long-term sustainability. This role offers the chance to combine strategy with delivery, innovation with implementation, and to see the direct impact of your work.

If you enjoy building, testing and growing income in a collaborative and mission-driven environment, we would love to hear from you.

Why this role matters

This is more than a fundraising leadership role. It is about shaping the financial sustainability of Alopecia UK, embedding a confident and ambitious income culture, and ensuring our impact is communicated with clarity, integrity and inspiration.

The successful candidate will help ensure that more people can access support, that our voice grows stronger, and that our mission is sustained for the long term.

Role description: Senior Fundraising Manager  (Full recruitment pack and application process is attached below.)

• Salary: £45,000 per annum, pro rata.
• Hours: Part-time (22.5 hours per week, flexible, during normal UK working hours we would consider a contract with fewer hours for the right candidate.  All of our team work Monday mornings to ensure connectivity.)
• Contract type: Permanent
• Report to: Chief Executive
• Home-based: This role will include occasional national travel for team meetings.

Strategic leadership

• Lead the development and implementation of a multi-year income generation strategy aligned to Alopecia UK priorities.
• Work across the organisation to ensure fundraising activity is fully integrated with operational delivery, partnering closely with the finance, communications and delivery managers to align plans, resources and messaging, and to ensure shared initiatives are realistic, coordinated and achievable.
• Translate insight from your experience and our recent fundraising strategy review into clear, achievable plans.
• Set and monitor ambitious yet realistic income targets across income streams.
• Responsibility for achieving the fundraising targets and other fundraising-related performance indicators.
• Embed a positive fundraising culture across the organisation.
• Manage and review all fundraising income and expenditure budgets.

Income growth & diversification

As a part-time role within a small charity, the postholder will need to carefully prioritise income-generating opportunities alongside stewardship and relationship management. In year one, a key focus will be establishing effective donor pathways through the rollout of our new CRM, ensuring supporters experience clear and meaningful journeys with the charity. Alongside this, the Senior Fundraising Manager will assess and determine which early opportunities for growth should be prioritised. While areas such as community fundraising, digital campaigns and regular giving are likely to offer early potential, the postholder will lead decisions on where to focus effort and investment to generate the strongest returns.

• Leverage and optimise existing community and public fundraising activity to increase income and supporter numbers.
• Develop and grow new revenue streams, to potentially include digital fundraising campaigns, regular giving, trusts and grants, and legacy giving.
• Lead creatively and intellectually on compelling campaigning initiatives that drive engagement and income.
• Provide excellent stewardship to ensure funders and partners feel valued, engaged and motivated to continue their support.
•  Widen our existing corporate partnerships programme by building mutually beneficial partnerships to deliver income, awareness, and engagement opportunities.

CRM

• Support the design and rollout of our first CRM system, working closely with the Finance & Operations Manager to design fit-for-purpose donor journeys and pathways, establish meaningful reporting frameworks and ensure data supports excellent stewardship and strategic decision-making.
• Use CRM data and financial information to track performance, analyse trends and adjust strategy as required.

Data & impact

• Ensure compliance with all relevant regulations, including ICO guidance, GDPR and the Code of Fundraising Practice.
• Work closely with the Finance & Operations Manager to ensure our data meaningfully represents organisational outcomes.
• Translate impact data into powerful, succinct and persuasive communications or compelling cases for support.

Social Finance is an ambitious non-profit that designs, funds and scales solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We work with governments, funders, communities and the social sector to tackle some of the most persistent challenges facing society in the UK.

Our multidisciplinary team brings together experience from the public, private and charity sectors. We are known for our collaborative and intellectually curious culture and for delivering systems change, improving how entire systems operate so they produce better, lasting outcomes.

One of our most significant initiatives is IPS Grow, which supports the national expansion of Individual Placement and Support (IPS) employment services across England. IPS is an evidence-based approach that helps people experiencing severe mental illness, addiction and other health challenges find and sustain competitive employment with tailored support.

IPS Grow works with commissioners, healthcare providers and delivery partners to expand high-quality IPS services, improve quality and learning across the system, and ensure the data and evidence behind IPS continue to demonstrate its impact. Scaling IPS has been a priority for Social Finance since 2015 and continues to be an integral part of our work today.

With IPS Grow transitioning from a fast‑growing initiative to a mature organisation with expanding reach and influence, we are now looking for an experienced Chief Operating Officer to join the IPS Grow and Social Finance Senior Leadership Team.

The COO will provide strategic leadership across IPS Grow’s operational infrastructure, ensuring the organisation has the systems, processes and capabilities required to deliver impact at scale. You will strengthen financial oversight, resource planning and risk management while helping develop IPS Grow’s data and digital capability. The role will also help shape the organisational structures and culture needed to support sustainable growth.

We are looking for a senior operational leader with experience in finance and the non-profit or publicly funded sectors, ideally with a track record of helping organisations scale. You will bring strong financial literacy, sound strategic judgement and the ability to build effective operational frameworks in complex environments.

You will be a collaborative partner across IPS Grow and the wider Social Finance organisation, building trusted relationships, bringing clarity to operational challenges and fostering a strong “one team” culture across a distributed team.

This is an exciting opportunity to help shape the next phase of IPS Grow’s development. If this resonates with you, we would be delighted to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.

Applications should include a CV and covering letter responding to the following questions:

1. What is motivating you to become our new Chief Operating Officer for IPS Grow? (200 words)
2. Given what you have read about us so far, what do you believe would make an effective Chief Operating Officer for IPS Grow? (200 words)
3. Please describe your experience ensuring an organisation had the right systems, processes or capabilities in place to use data effectively. What was your role and what difference did this make? (250 words)
4. Please tell us about a time when you built strong partnerships across teams or organisations to deliver a shared goal. What approach did you take and what was the outcome? (250 words)

About Us

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the  page.

Summary

We have an opportunity for a Marketing Specialist Apprentice to support the Central Quadrant of Harris secondary academies, helping to identify, attract and engage our communities.

Working with the Assistant Director and Principals from the Quadrant, you will have the opportunity to support with our Academy marketing strategies, including social media channels, newsletters, events and create graphic designs, images and videos for both organic and paid campaigns. You will also work with the Federation Talent Attraction Partner.

This is an apprentice role with a fixed-term duration of 18 months. Your learning will be supported by the completion of the Multi-Channel Marketer Level 3 apprenticeship programme.

The Central Quadrant academies are based in Southwark, Lambeth, Wandsworth, Croydon and Bromley and the successful candidate will be part of the academy team. We can be flexible on your base academy within the Central Quadrant.

Main Areas of Responsibility

Your responsibilities will include:

• Developing and implementing marketing and communications strategies, primarily focussing on student and staff recruitment and improving brand awareness
• Designing and generating mixed media content for use on academy websites and relevant social media to increase brand awareness and drive engagement
• Managing day-to-day social media posting and platforms
• Helping to develop compelling campaigns that resonate with our target audiences
• Ensuring brand consistency across all communications and external media
• Writing, editing, proofreading and publishing press releases and academy newsletters
• Monitoring and adjusting campaigns to meet budget and performance objectives
• Using data analysis tools to record, interpret, and analyse campaign performance, and creating and delivering actionable reports driven by these insights
• Conducting ongoing research into audiences, preferences and trends
• Researching and generating ideas to maximise audience engagement
• Performing keyword research to identify trends and develop content which improves SEO, discoverability, and engagement
• Using industry standard packages to edit content
• Photographing and videoing events and activities at the Academy and cataloguing and maintaining the Academy digital photo library

Qualifications & Experience

We would like to hear from you if you:

• Are skilled in writing tailored messages for different audiences
• Are a creative thinker with the capacity to create engaging campaigns
• Take ownership and deliver consistently high standards of work
• Are able to write clear and concise briefs for design and digital projects
• Are open to working in an AI-driven environment and improving processes
• Can demonstrate excellent interpersonal, written and spoken communication and presentation skills
• Have an innovative mindset and approach to tackling problems
• Have the ability to understand and discuss technical concepts
• Are a solution orientated individual who likes to work in an evidence-based approach
• Are able to multitask and work on multiple projects whilst prioritising objectives

Professional Development & Benefits

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about on our website.

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

Next Steps

If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.

Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.

We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.

Job title: Head of Global Development, Asia
Employer: Imperial College London
Salary: £69,365 to £79,257 per annum
Location: White City, London W12 (Hybrid)

About the role:

Here at Imperial College, we are recruiting a Head of Global Development, Asia to join our brilliant team. Reporting to and working closely with the Director of Development: Principal Gifts and Global, this is a new position which will help deliver our first university-wide fundraising and alumni engagement campaign.

What you will be doing:

As Head of Global Development, Asia, you will lead our development efforts across Asia, helping to shape and deliver the College’s philanthropic strategy in the region. The role will be central to cultivating major philanthropic relationships, supporting regional engagement for Imperial’s President and senior representatives, and contributing to the wider success of our global campaign.

What we are looking for:

This position is an opportunity for either an experienced fundraiser or an individual with business or relationship development experience in the region. The role will require diplomacy, strategic insight, and the ability to operate effectively within a complex global institution. Experience working across Asia would be advantageous.

This is a unique opportunity to shape and lead our engagement with high-net-worth individuals and stakeholders across Asia – one of the most exciting regions for philanthropic fundraising - connecting them to Imperial’s world-leading research and innovation ecosystem.  We hope to hear from you!

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Further Information

This is one of two exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following role:

• Head of Principal Gifts

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Closing date: Midnight on Thursday 16 April 2026.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.

No agencies please.

Healthwatch Brent, Westminster and RBKC

Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. During 2026/27 these services are preparing for transition while continuing to build on their legacy.

Healthwatch’s remit covers all publicly funded health and social care services for adults and children.

Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea are three of 152 local Healthwatch organisations. The Advocacy Project Hosts three services. We’re building on the important work that’s been done to date,  planning for the future while bringing new insights from the voices of seldom heard and hard to hear groups.

About the role

Are you an accomplished Health and Social care manager looking for a new exciting challenge?  Are you adept at managing teams and services through change? Passionate about the role of independent voice and the value of lived experience in the NHS?  The Healthwatch senior manager role is for you.

As Healthwatch senior manager for The Advocacy Project you will play a central role in shaping the strategic and operational management of our Healthwatch services. This includes direct support to Healthwatch managers in Westminster, Kensington & Chelsea, and Brent, ensuring that the services are inclusive, effective, and of high quality.

Key responsibilities

• To Provide strategic management for effective, inclusive and high quality local Healthwatch.
• Supporting the 3 advisory boards to be at their most effective during this period.
• Working with the CEO to engage with the ICB and other stakeholders to plan for next steps
• Make sure the work of HW Westminster (HWW), HW Kensington & Chelsea (HWRBKC) and HW Brent (HWB) conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project (as host organisation) and the local authorities.
• Line management of HW managers in each borough.
• Provide leadership to make sure the patient and public voice is heard across health, social care, in a continuously changing external environment.
• Working with managers in each borough, make sure HWB, HWW and HWRBKC involve the local community, particularly seldom heard groups, in influencing local and national policy and are responsive and sensitive to the needs of community groups with protected characteristics.
• Be available to represent The Advocacy project, HWB, HWW and HWRBKC at all strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
• Support local managers to develop the services to respond to emerging trends and needs, while keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
• Develop effective partnerships with key staff in health and social care services.
• Work with local managers in each borough to ensure all projects are informed and influenced by local communities and strategic partners.
• Support the effective planning and resourcing of project work, working to Healthwatch England best practice guidance.
• Ensure that project plans and intended outcomes are clearly communicated to key stakeholders.
• Work with the shared Insight and Outcomes Analyst to make sure quality systems are effective and used to demonstrate the Healthwatch service is achieving outcomes and impact,and meeting key performance indicators.
• Ensure that lived experience and service user involvement is embedded in all evaluation.
• Provide reports to key stakeholders, including The Advocacy Project Trustees,  Commissioners, Advisory Boards, Health and Wellbeing Boards and Healthwatch England demonstrating our impact.
• dentify funding opportunities and work with The Head of Business Development to support funding bids.
• Work with the borough Communications leads to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
• Keep up to date with current trends in health policy, service provision, current practice and matters concerning people as citizens, by reading, attending courses and networking.

General responsibilities

• Participate in team meetings, training and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, safeguarding and risk regulations.
• Work to our mission, vision, and values.
• Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.

Person specification

Essential

• Excellent knowledge of and experience of working at a high strategic level with the health and social care system and the voluntary and community sector, in particular Healthwatch.
• Thorough understanding of user engagement, community development, user involvement, and co-production principles and practice.
• Comfortable and capable of engaging with senior leaders in Health and Social Care both on a one-to-one basis and at strategic meetings such as scrutiny boards.
• Experience of managing through periods of change and uncertainty
• Experience working with diverse communities and tackling discrimination and inequality.
• Relevant experience in project delivery and evaluation, including data gathering and analysis, or training in research methods, statistics, or data analysis.
• Significant leadership or line Management experience including managing, developing and motivating a staff team.
• Experience in contract management and compliance.
• Excellent communication (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues, and local residents.  
• Excellent organizational skills; ability to work on own initiative and plan and prioritize own workload.
• Experience managing a budget.
• Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
• Willingness to attend further training as appropriate and to adopt new procedures.
• Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.

Desirable

• Experience working with volunteer boards and high caliber volunteers.
• Evidence of ongoing personal development and training related to the role.
• Detailed knowledge of NHS systems
• Understanding the public health challenges in Westminster, RBKC, and Brent.
• Experience working with senior managers in public sector bodies.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.