2 Programme coordinator friends jobs in Manchester
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We're looking for a Volunteer Coordinator who's good with people and good at organising them - someone who can recruit, train and keep in touch with the volunteers who make FFLAG's support possible.
Are you someone who enjoys building relationships and helping people do their best work? This role is about making sure FFLAG's volunteers - most of them parents of LGBT+ children themselves - feel properly recruited, trained and supported.
About FFLAG
FFLAG is a national voluntary organisation and registered charity and is the UK's longest established parent support charity in the LGBT+ sector. Our history began in the grassroots parent helplines of the 1960s, grew through the 1980's and 90's as we supported anxious parents and fought against the discrimination of Section 28, becoming a formally registered charity in 2000.
Our work sounds simple, but it is life changing. We help parents and families understand, accept and support their lesbian, gay, bisexual, non-binary and transgender family members with love and pride.
We offer a range of support options spanning 1-2-1 online and helpline support services to a UK-wide monthly group Zoom meeting and face to face local groups. We also have an extensive collection of online resources and guides. We attend as many Pride events as we can and our work supports thousands of people every year. This support is provided by an active base of FFLAG volunteers who are parents of LGBT+ children themselves, supported by other volunteers and allies.
What this job is all about
As Volunteer Coordinator, you'll make sure FFLAG's volunteers are properly recruited, trained and supported, so they can continue doing this work well. Reporting to the Operations Manager, you will:
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Identify what volunteers FFLAG needs, then recruit, induct and train them, including DBS checks and references
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Maintain training, the volunteer handbook and the Code of Conduct up to date
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Maintain regular contact with volunteers, so they stay engaged, safe and supported
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Act as FFLAG's Safeguarding Lead, providing regular supervision to support volunteers
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Keep accurate records, liaise with Trustees, and report on volunteer activity to the Board
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Be a member of the Services and Support Committee
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Provide support to the Operations Manager with events, as required
What are the skills and attributes you will need?
This role needs someone who's organised, approachable, and motivated by helping people do well - but it also needs real, hands-on experience of volunteer coordination from day one, since it's a small, part-time role with no one else to lean on for this work. We're specifically looking for candidates who can point to evidence of previous experience in:
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Recruiting, training and supporting volunteers in a paid or voluntary role
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Keeping volunteers engaged and retained over time
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Handling safeguarding matters sensitively and appropriately
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Working independently and comfortably in a remote-working setup
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A genuine interest in equality, diversity, and the LGBT+ community
Please note: this role isn't suitable as a first step into volunteer management - we're looking for candidates who already have relevant, demonstrable experience in this area.
Why join us?
It's a chance to play a hands-on role at a charity with a long history of supporting parents and families, helping the volunteers who in turn support thousands of people every year. It's part-time, flexible and home-based, with 30 days annual leave plus bank holidays (both pro rata), and a pension in place.
How to apply
Click the CharityJob Apply button below. You'll be asked to submit a CV and answer a few screening questions about your experience.
Closing date for applications is Friday 25th September
Note for Applicants
Thank you for your interest in joining our team! To help us keep our recruitment process fair and organised, please submit all applications and questions through the CharityJob platform using the 'Apply' button.
Our phone lines and general inbox are reserved exclusively for individuals accessing our vital support services, so our team won't be able to transfer recruitment calls or accept CVs directly. We truly appreciate your understanding and cooperation in keeping our support lines open for those who need them most. We look forward to reviewing your application on CharityJob!
The client requests no contact from agencies or media sales.
Thank you!
The purpose of this role is to lead the design and delivery of learning programmes that help social entrepreneurs create lasting impact. You’ll take direct responsibility for facilitating cohorts as well as leading 1-2-1 coaching and diagnostics, and delivering Action Learning Sets, SSE’s long-standing peer-coaching method (training provided). You’ll hold accountability for the quality of programmes allocated to you. You’ll work alongside our learning facilitators and our learning and enterprise development managers to ensure every programme stays true to our action learning approach.
As SSE deepens its focus on commercial acumen and scale-up support, you’ll help make sure that direction reaches every cohort you work with — keeping your programmes as sharp, practical and impactful as everything else we do. You’ll bring your own commercial awareness to how you facilitate, and build relationships with contributors, speakers and specialists who can bring real-world commercial expertise into the room for your cohorts.
You’ll succeed in this role if you believe in what social entrepreneurship can achieve and want to support social ventures to grow and create more impact in their communities and beyond.
Registered Charity
21 - 50
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.