Project coordinator jobs
Customer Operations Coordinator
£27,007 per year (London Living Wage)
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
We’re seeking a Customer Operations Coordinator to join our team!
What the job involves
You’ll be joining the Gift Aid, Compliance and Fulfilment Team within Customer Engagement and Experience. Your main focus will be making sure our supporters feel valued and appreciated for their contributions, helping to build lasting relationships so they want to support us again. You’ll also play an important part in a new project to refresh how Prostate Cancer UK thanks its supporters.
Working closely with colleagues in Ecommerce, Fulfilment, and Compliance, you’ll help with admin tasks and manage incoming queries, with an initial focus on Trading. You’ll keep our CRM, Raiser’s Edge NXT, accurate and up to date through daily data input, following our policies, and other regulatory requirements. You’ll develop a good understanding of our activity calendar and how it affects our customers, build positive relationships with them, and act as their advocate internally and with our fulfilment house when needed.
We’re a busy, fast-growing department so we’re looking for someone who’s keen to learn with us and comfortable adapting to a rapidly changing environment.
What we want from you
We’re looking for a customer operations coordinator who’s an excellent communicator, with genuine enthusiasm for building loyalty and delivering high quality customer experiences. You’ll be comfortable engaging with internal and external stakeholders at all levels and able to build positive, professional relationships with ease. You’ll bring strong organisational skills to support complex and overlapping activity, using your own initiative when needed.
You’ll be able to manage multiple competing priorities and deliver to deadlines in a fast-paced environment. You’ll have experience of using a database to maintain and update accurate customer records, and you’ll feel confident handling a wide range of customer queries, knowing how to prioritise them and when to collate and feed insights back internally. You’ll be used to working collaboratively across several busy teams with a clear customer-first focus, and you’ll have a proven ability to handle sensitive and confidential information with discretion. You’ll also have experience of working in a customer-focused environment.
If this sounds like you, we can’t wait to hear from you!
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
The closing date is Sunday 11th January 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 19th January 2026.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One YMCA provides housing, health, wellbeing, children’s, youth and community services across Hertfordshire, Bedfordshire and Buckinghamshire. We are committed to helping people reach their full potential and to strengthening communities through inclusive, high-quality services.
Are you passionate about youth work and ready to lead and shape provision for young people aged 9–18?
Can you inspire, motivate and support young people while coordinating engaging, safe and impactful youth programmes?
One YMCA Youth Clubs provide welcoming and supportive spaces where young people can build confidence, develop life skills, and feel a strong sense of belonging. We are now seeking a Youth Work Coordinator to lead the development and delivery of our Bedford Town Centre Youth Clubs.
The Role
As Youth Work Coordinator, you will take a lead role in the planning, coordination and delivery of youth clubs and activities. You will be responsible for setting up and developing new sessions, coordinating day-to-day delivery, supporting youth workers and volunteers, and ensuring high-quality youth work practice in line with the YMCA Youth Work Strategy and Principles.
You will also work closely with local partners, schools, and community stakeholders to strengthen engagement and create positive opportunities for young people. This is a hands-on role combining direct youth work, outreach, and leadership responsibilities.
The role includes working 2–3 days per week after school, with some evening work required. Additional daytime hours are allocated for planning, coordination, partnership working, and administration, bringing the total to 37.5 hours per week.
Key Responsibilities
- Coordinate and deliver centre-based and outreach youth work sessions
- Lead the development of new youth clubs and activities
- Support, mentor, and coordinate youth work staff and volunteers
- Build positive relationships with young people aged 9–18
- Work collaboratively with local partners and stakeholders
- Ensure safeguarding, health and safety, and quality standards are met
- Contribute to planning, monitoring, and evaluation of youth provision
What We’re Looking For
- Experience in youth work or a related field (paid or voluntary)
- A strong commitment to inclusive, young person–centred practice
- Ability to coordinate sessions and support a small team
- Strong communication, organisational, and partnership-working skills
- Willingness to undertake a Level 3 or Level 6 qualification in Youth Work (essential)
- An understanding of both outreach and centre-based youth work
What We Offer
- Opportunity to accrue up to 5 additional days of leave
- Paid training and tailored learning and development opportunities
- Free 24/7 Employee Assistance Programme (including counselling and GP access)
- Employer contributory pension scheme
- Enhanced maternity, paternity, and compassionate leave
- Health and wellbeing initiatives
- Employee discount scheme (brands, travel, groceries, and more)
Additional Information
- This is a full-time role (37.5 hours per week)
- Working pattern includes shifts over 7 days, including evenings
- Applicants must already have the right to work in the UK (no visa sponsorship available)
- The role may require a Basic or Enhanced DBS check following a conditional offer
At One YMCA, we actively promote equality, diversity and inclusion and are committed to creating a workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds and experiences.
We look forward to receiving your application and welcoming you to our dedicated Youth Work team at One YMCA.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
This is a fantastic opportunity to join a purpose-led national charity as their Supporter Care Coordinator, supporting a vital Individual Giving programme at the heart of fundraising and supporter engagement.
This role would suit someone who enjoys building warm relationships, delivering excellent supporter care, and keeping things running smoothly behind the scenes, all while knowing their work truly makes a difference.
If you have previous experience in supporter care, fundraising administration, income processing or CRM systems - particularly within a membership, charity or non-profit setting, this could be the role for you!
Role: Supporter Care Coordinator
Organisation Type: Charity
Salary/Rate: £14.36 per hour
Working Arrangements: Full-time (37.5 hours per week)
Location: London (Hammersmith office-based)
Employment Type: Temporary position
Duration: 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
The Role:
As the Supporter Care Coordinator, you’ll play a central part in delivering outstanding supporter care and supporting Individual Giving activity, ensuring supporters feel valued, heard and appreciated at every touchpoint.
You’ll be the friendly first point of contact for supporters and will ensure donations are handled accurately and efficiently, acknowledgements are sent promptly, and CRM records are kept up to date. You’ll also support the delivery of fundraising appeals and collaborate across teams to improve processes and engagement.
Your responsibilities will include:
- Managing the appeals donation process, including opening post, batching cheques, recording donations on CRM, banking and acknowledgements
- Acting as the first point of contact for supporter enquiries via phone, email and post, responding in a warm, friendly and professional manner
- Supporting Individual Giving activities, including drafting copy, proofreading artwork, checking data and contributing to digital fundraising
- Leading on the thanking process, including drafting content and setting up mail merges for appeal thank-you letters
- Working closely with colleagues across the organisation during key fundraising periods
- Liaising with suppliers and managing equipment used for in-house donation processing
- Supporting ad hoc projects such as due diligence tasks, legacy and in-mem acknowledgements, and data reporting
- Being flexible to support fundraising events (e.g. London Marathon)
You’ll be someone who genuinely enjoys engaging with supporters and understands the importance of excellent customer service in fundraising. You’ll be organised, proactive and comfortable managing multiple tasks with accuracy and care.
You’ll bring:
- Experience using CRM and income processing systems within a charity environment
- Strong written and verbal communication skills
- The ability to work independently while thriving as part of a small, collaborative team
- A commitment to continuous learning and personal development
- A genuine belief in the mission, values and impact of the organisation
Be part of a national charity making a real difference to children’s lives
Join a supportive, values-led organisation with a strong, inclusive culture
Play a key role in shaping supporter experience and engagement
Interested?
CVs are being reviewed on a rolling basis - early applications are encouraged. Apply now to be part of a charity that truly puts supporters at the heart of everything.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
ABOUT THE ROLE
This role covers two areas of ministry helping to fulfil the overall mission of London Riverside Church (LRC):
• To coordinate the existing Community Action ministries and projects of LRC.
• To oversee three annual events in the LRC church calendar.
RESPONSIBILITIES INCLUDE
COMMUNITY ACTION COORDINATOR
• Lead the LRC Community Action Steering Team.
• Coordinate and develop Community Action projects and events.
• Provide oversight for and develop ministry/ project leaders.
• Planning, coordination and oversight of summer & Christmas Love the Borough projects.
• Oversee the Community Action budget & purchases.
• Nurture working relationships with outside agencies.
• Link with other LRC ministries regarding additional and ongoing pastoral support.
Current Community Action ministries & projects:
Foodbank, Hostels, Care Homes, Parent & Toddler Groups, Craft & Coffee Morning, Fitness Class, Community Coffee Morning, DIY SoS and CAP Money Matters
EVENT LEAD
• Planning & oversight of three annual events in the LRC church calendar (Easter, Christmas, Party in the Park).
• Liaising with and coordinating the various ministries and teams involved (Comms, Creative, Operations, Catering, etc.).
• Point-person on day of event.
The client requests no contact from agencies or media sales.
We are seeking a Worship Coordinator to help strengthen and develop the worship ministry at Gateway. This role involves working closely with our Senior Pastor and existing worship leaders to deepen our worship culture, support and equip our teams, and help raise up future worshippers.
The ideal candidate will be both spiritually discerning, administratively gifted and developer of others — someone who loves the presence of God, values excellence, and thrives in organisation and team development.
Central location: West Bromwich UK.
Other locations requiring travel: Liverpool UK
Typical week: two to three days in the working week based around West Bromwich. Sundays rotate around the locations.
This role offers a unique opportunity to serve in a thriving church community, helping shape the sound and heart of worship at Gateway Christian Centre. If you are passionate about worship, leadership, and seeing people encounter God’s presence, we’d love to hear from you.
Please see the attached job description and person specification for full details.
A cover letter outlining your worship and ministry experience.
To change the spiritual climate of the continent, through changing the spiritual climate of the individual, family, region & nation.
The client requests no contact from agencies or media sales.
The Nuffield Foundation is an open, collaborative, and engaged funder, offering more than money. Its aim is to understand the social, demographic, technological and economic trends that shape people’s lives.
We are looking for a Grants Coordinator (Applications) to join our Grants and Programmes team, a role which is key to ensuring the smooth running of our grant application processes and making sure funding is delivered efficiently, fairly, and in line with our mission.
In this role, you will lead on the development and implementation of the Foundation’s processes for encouraging and receiving grant applications, managing the review process, and processing grant awards. You will be responsible for the planning and coordination of grant application rounds across multiple funding programmes and be the first point of contact for applicants and manage the peer review process. You’ll also play a vital role in maintaining and improving grant management system (managed within Salesforce) and contribute to the design and delivery of an inclusive and accessible application processes.
We are looking for someone with excellent administrative and project coordination skills, strong communication and liaising abilities, and a proactive, problem-solving mindset. Experience using Salesforce or working in a grant-making environment is highly desirable, but we welcome applicants from a wide range of backgrounds who are ready to learn and grow in the role.
About us
The Nuffield Foundation is an independent charitable trust with a mission to advance social well-being.
We achieve this by funding and undertaking rigorous research, encouraging innovation, and supporting the use of sound evidence to improve people’s lives. We tackle pressing, complex questions. Our aim is to open up opportunities and to improve lives for individuals, families and communities, within a just and inclusive society. Our work addresses the inequalities, disadvantage, discrimination and vulnerabilities that people face, and considers the social and ethical implications of scientific and technological advances.
We are the founder and co-funder of Nuffield Council on Bioethics, Nuffield Family Justice Observatory and the Ada Lovelace Institute.
Further information and how to apply
For further information and to apply, please click through to our recruitment platform. The closing date for applications is 09:30am (GMT) on Monday 5th January 2026, with interviews taking place on Wednesday 14th January 2026. We are hopefuly for the successful candidate to start as soon as possible after this.
We are committed to inclusive working practices and during the application process we commit to:
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As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job.
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making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
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paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required
Our benefits package includes:
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Genuine flexibility - we are open to requests for part-time hours, compressed working weeks, or job shares.
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28 days holiday per annum and all public holidays, with the option to buy or sell up to 5 days (prorated for part time staff).
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A salary exchange pension scheme that offers employer contributions of up to 11%.
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Life assurance scheme.
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Family leave policies that provide an enhanced level of pay.
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Cycle to work scheme and loans towards season tickets.
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Regular opportunities for learning and development – including coaching, mentoring, and dedicated reading days for personal development and reflection.
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Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders.
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A warm and welcoming workplace culture, with active peer groups and social networks to help you connect and belong.
The Nuffield Foundation is an independent charitable trust with a mission to advance social well-being.
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. This role is based at our Bloomsbury campus with work across various football facilities across London.
The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Events are a central part of student life at UCL – enabling students to find and form communities, experience new things, and make the most of life in London. Each year, the Students’ Union and its clubs and societies, deliver more than 6,000 events ranging from workshops to debates, exercise classes to socials. The Events Coordinator will support the delivery of a high quality programme of events, support teams across the Students’ Union to develop and deliver events, and work collaboratively to develop a culture of excellent event management.
Do you have experience in developing project plans that bring ideas to life? Do you excel at coordinating a wide range of stakeholders to deliver standout events and projects? If so, we’d love to hear from you.
Our ideal candidate will have experience supporting large scale events, strong project management skills and enjoy working across a diverse range of events that directly impact the student experience.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
The Survivor Engagement and Activism Coordinator leads the Helen Bamber Foundation’s work to ensure that survivors of trafficking, torture, and human rights abuses are meaningfully involved in shaping services, influencing policy, and driving social change. Working within the Community and Integration team, the post holder safeguards and supports clients as they participate in advocacy, leadership, and organisational development projects.
They oversee key survivor engagement programmes, including the Ambassadors for Change advocacy and leadership programme, the Client Voices Forum, the Board Advisers, and the Alumni Network. This involves coordinating training, facilitating meetings, supporting campaigns, managing administrative processes, and ensuring survivors are prepared, empowered, and safe throughout their involvement.
The role also involves developing innovative ways for survivors to collaborate with staff, contributing to service design, organisational strategy, and sector-wide initiatives. The post holder builds relationships across the asylum and modern slavery sectors, manages lived experience opportunities, and may support client progression and education casework when needed.
Throughout all responsibilities, the Coordinator champions survivor leadership, promotes diversity and inclusion, maintains the ethos of the charity, and practices strong self-care while working with traumatic material.
We give Survivors of trafficking and torture the strength to move on.
Make a Real Difference to Local Families
Home-Start Barnet, Brent and Harrow is a dynamic local charity supporting families with young children through challenging times. Our volunteers and staff offer emotional and practical support to help parents build confidence, strengthen relationships and give their children the best start in life.
We’re looking for a Family Engagement Coordinator to join our School Readiness project in Grahame Park, Barnet. You’ll be part of a friendly team at Home-Start Barnet, working closely with colleagues and partners at Barnet Mencap to support families who are just starting their journey with the education system.
In this role, you’ll help us reach families who may be facing extra challenges or need more personalised support. You’ll spend time building strong, trusting relationships with local primary schools and become a familiar, welcoming presence within their school communities. Your work will help ensure that parents feel informed, supported and ready to help their children thrive as they start school.
The common thread throughout the project is the engagement of families and the parent volunteers, who widen the supportive “community” around the families, and connect the school to the home, and the partners to each other. Approximately 70% of this role will be based in local schools in Grahame Park.
As our Family Engagement Coordinator, you will:
- Build strong relationships with primary schools in Grahame Park, in Barnet.
- Promote Home-Start’s services through school and community events.
- Support communication between schools, families and partner agencies.
- Share updates through newsletters, WhatsApp, email and community channels.
- Signpost families to local services and activities that support wellbeing.
- Receive referrals and assess family needs.
- Deliver school-readiness workshops and parenting groups.
- Liaise with schools, health and community services
About You
We’re looking for someone compassionate, proactive and highly organised, with a genuine passion for supporting families.
You will have:
- Experience working or volunteering in schools, nurseries, family support or similar settings.
- Parenting experience or experience caring for young children.
- Understanding of early years development and primary school systems.
- Strong communication and relationship-building skills.
- Knowledge of safeguarding responsibilities.
- The ability to engage with families facing complex challenges.
- Experience of delivering workshops or groups.
- Understanding of neurodiversity and SEND support.
What We Offer
- A supportive and collaborative team environment
- Opportunities for training and professional development
- A role where you can directly improve the lives of children and families
- Term-time only working arrangements can be considered
Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work.
The client requests no contact from agencies or media sales.
The Carers Centre provides support to over 2000 unpaid family carers in the city of Brighton & Hove every year. The successful candidate will be joining a dedicated group of staff and volunteers to deliver vital and innovative services to carers across our city.
AIMS OF THE JOB:
- To establish and develop volunteering opportunities at the Carers Centre
- To work with the management team to review and reinforce effective policies and procedures for volunteer-supported projects based on best practice
- To develop and implement systems for recruitment and selection of volunteers from a range of backgrounds
- To deliver a programme of induction and ongoing training for volunteers
- To supervise a pool of volunteers to support carers safely to achieve positive changes within their lives and to enable volunteers to feel fulfilled in their role
- To keep accurate records and statistics in accordance with the Carers Centre procedures
- To monitor, analyse and report on feedback/outcomes with carers and volunteers
- To participate in supervision and training to ensure professional operation of the service
- To engage in research and networking opportunities provided by other organisations with expertise in volunteer support
- To work in accordance with, and to ensure that staff and volunteers for which the post is responsible, adhere to the values, policies and procedures of the Carers Centre, especially Confidentiality, Safeguarding, Equal Opportunities and Health & Safety
- To carry out other duties appropriate to the role and responsibilities as may be delegated by the CEO of The Carers Centre
The client requests no contact from agencies or media sales.
We are looking for a dynamic and experienced programme manager who will oversee The Advice Workforce Development Fund (AWDF). AWDF is a collaborative programme dedicated to strengthening and sustaining the social welfare advice sector in London. The role will coordinate and run steering and advisory groups, and ‘task and finish’ groups, working with cross-sector stakeholders to enable the implementation of recent recommendations generated by research commissioned by the programme, and help with monitoring and evaluating the project and funded projects under this programme. The successful candidate will have strong project management skills, a commitment to social justice, and a track record of delivering impactful support to external partners.
The workforce development programme was created after working closely with a group of funders and advice sector representatives who are now steering group members. The programme has reached an exciting stage, as it transitions from a foundation-laying and research phase into more of a focus on influencing and implementation of the learning generated to date, while also maintaining and strengthening new and existing relationships. This role, with support from the Head of Sector Support and Grants and the CEO, will oversee the continued development and delivery of this exciting partnership into the longer-term. This role will also work closely with the Propel initiative under London Funders to ensure effective coordination of work is done at all levels.
The client requests no contact from agencies or media sales.
The Institute of Imagination (iOi) is seeking a Creative Production Coordinator to support the planning, design and delivery of hands-on creative learning programmes with children, families and communities across London.
This is a varied, practical role combining programme coordination, workshop and event delivery support, co-design, and hands-on organisation of materials and equipment.
About the Role
The Creative Production Coordinator plays a key role within the Experience and Learning team, supporting the smooth delivery of creative programmes and events. The role is highly hands-on and collaborative, working closely with colleagues, facilitators, children and families to create inclusive, playful and high-quality learning experiences. The work is varied and dynamic — from organising the creative studio and preparing materials, to supporting workshops, co-design sessions and community events across London.
Welcome to the iOi, where we believe imagination is the superpower of the 21st Century. We collaborate with children, parents, teachers, academics, and community leaders on research and designing and delivering creative learning experiences across STEAM (Science, Technology, Engineering, Arts, and Mathematics).
Our mission focuses on supporting children from underserved communities by breaking down barriers, empowering their voices, and giving them access to transformative opportunities and essential skills for whatever their future holds. We believe every child can imagine and achieve their fullest potential.
Key Responsibilities
Programme Production & Delivery (70% Focus)
- Logistics Management: Provide end-to-end logistical and operational support to ensure the smooth delivery of workshops, events, and community programmes, particularly those engaging diverse audiences.
- Hands-on Coordination: Manage practical delivery needs, including set-up, pack-down, and the organisation of equipment and materials across multiple community settings.
- Operational Support: Offer day-to-day operational support, proactively troubleshooting issues to maintain high standards of delivery.
Programme Design & Engagement (30% Focus)
- Co-Design Support: Support the co-design, testing, and refinement of new workshops and activities, working collaboratively with children, caregivers and educators.
- Facilitation Support: Assist facilitators during sessions and engage directly with families to help create an inclusive, welcoming, and positive learning environment.
Person Specification
Essential Skills & Experience
- Proven Experience: Experience coordinating programmes or events, ideally within the education, creative learning, or charity sector.
- Inclusive Facilitation: Experience delivering or supporting creative, educational, or community workshops for diverse audiences, including children, parents, and educators.
- Interpersonal Skills: Excellent communication and people skills, with the ability to engage sensitively and positively with a wide range of stakeholders.
- Organisational Strength: Strong organisational, time management, and practical problem-solving skills.
- Mindset: Collaborative, proactive, adaptable, and aligned with the iOi’s values, with a genuine commitment to equity and inclusion.
- Availability: Willingness to work occasional evenings and weekends to support programme delivery.
Desirable Attributes
- Experience with co-design or participatory design methodologies in community settings.
- Knowledge of, or lived experience in, our focus boroughs (e.g., Tower Hamlets, Newham).
- Experience in the creative industries or arts education.
How To Apply
Please review the attached job description for full details of the role, responsibilities and person specification.
To Apply please complete the application form, clearly outlining your relevant experience and why you are interested in joining the iOi's mission. We encourage applicants to answer in their own words and to include specific examples of projects you have supported or managed, and your experience working with diverse communities.
If you require reasonable adjustments during the recruitment process, please let us know.
The client requests no contact from agencies or media sales.
Summary of the Role
Inclusion Gloucestershire is commissioned by Gloucestershire County Council to carry out Quality Checks of residential homes, supported living settings, day services and domiciliary care providers across the county. The purpose of these checks is to ensure that disabled people who live in these settings are safe, healthy and happy, and that the care that they receive is appropriate to their needs.
Our Quality Checks are peer-led. Every Quality Check involves a team of two people, a Quality Checker (Expert by Experience) who has lived experience of disability, autism and/or mental ill health working alongside a Quality Checking Coordinator. The Coordinator’s role is to facilitate the quality check on the day, record all of the information gathered and produce a report which identifies good practice and areas for improvement. The Expert by Experience will lead on asking questions during a Quality Check and contribute to the report by telling the Quality Checking Coordinator what they thought about the setting.
Inclusion Gloucestershire provides a comprehensive framework of questions asked by the Expert by Experience on the visit and used to write the report with. The framework focuses on questions for the people who are supported in the setting and also includes questions for the staff and manager.
Job Purpose: To organise and facilitate Quality Checks, working alongside and supporting Quality Checkers to complete Quality Checks in a range of care and support settings.
Reports to: Quality Checking Manager
Main Duties and Responsibilities
· Carry out a minimum agreed number of Quality Checks per month alongside an Expert by Experience. Quality Checks include questions for people who are supported, the staff who support them and the manager of the setting. They also include observations and checks of some paperwork and processes.
· Liaise with our administrator to ensure quality checks are risk-assessed and sufficient preparation carried out.
· Support the Quality Checker to prepare for the visit.
· Capture information about the setting and liaise with individuals and providers to ensure visits are accessible and inclusive.
· Support the Quality Checker to interview and interact with participants in the process.
· Make observations during the Quality Check and look at identified documentation.
· Record all information gathered during the Quality Check using the appropriate frameworks and tools.
· Review your findings with the Quality Checker, assess what is good practice and where improvements need to be made.
· Write an accurate and comprehensive report and action plan for each setting visited.
· Complete follow up visits, where necessary, to ensure actions are completed by Providers.
· Share reports and action plans with the Council and the Providers.
· Be aware and act on the need to report safeguarding concerns.
· Advocate for Inclusion Gloucestershire and its projects at meetings and events and within your own appropriate networks.
· This role profile is not exhaustive and may be subject to change to meet the operational needs of the charity.
Line management of Quality Checkers:
· Working according to the values of the organisation, promoting a strength-based and inclusive approach in support for your team.
· Providing day to day support for Experts by Experience with managing diaries, administration duties and facilitation of visits.
· Providing formal and recorded one-to-one support at a minimum of four times per year for identified colleagues but tailored to individual need and in line with policy and procedure.
· Ensuring identified colleagues have an annual appraisal in line with policy and procedure.
· Supporting Quality Checkers to identify their skills and training needs.
· Supporting Quality Checkers with their timesheets each month.
General:
· The role requires an ability to travel within the county. Any vehicles or drivers used will need to be insured for business purposes.
· The role requires an Enhanced Disclosure and Barring Service (DBS) check.
This role profile is not exhaustive and may be subject to change to meet the operational needs of the charity.
Essential Skills/Experience
Items marked * will be used as shortlisting criteria for this post
· Understanding of what good and not so good quality looks like in care and support services. *
· Understanding of the social model of disability. *
· Able to plan, manage workload, prioritise tasks and meet deadlines *
· Able to be a proactive team player*
· Good communication skills and ability to easily build rapport with individuals, staff and managers.
· Able to work in a flexible manner, with a proactive and solution focused approach to overcoming obstacles.*
· Proven ability to meet deadlines in a fast-paced environment.
· Able to show empathy and active listening skills.
· Observant and able to capture a large amount of information in a busy setting.
· Thoroughness and an eye for detail when reading through documentation.
· Ability to manage potentially difficult conversations including defusing tension and conflict management/resolution.
· Trustworthy and able to handle confidential information. *
· Understanding of key Safeguarding principles.
· High standard of written English.
· Excellent IT skills, including confidence in arranging video call meetings using Zoom and Microsoft Teams.
· Willing to learn.
· Friendly, caring and understanding.
· Able to travel independently around the county.
Desirable Skills/Experience
· Experience of a range of support services for people with disabilities, mental ill health, autism. This could be in the role of staff, management, family/carer or as a disabled person.
· Experience of supporting or working with disabled people or people who face disabling barriers.
· Ability to communicate with people who may not communicate verbally.
· Previous experience of line management.
Values and Personal Beliefs
Inclusion Gloucestershire is driven by its values, at the heart of all that it does. Teams are expected to share and demonstrate these values:
· We are a user-led organisation, driven by the social model of disability, which sees people as disabled by society rather than by their impairment or difference.
· We make sure everyone is meaningfully involved and included
· We empower choice and control through peer leads and place experts by experience at the forefront of our delivery
· We challenge when things aren’t right and give people facing disabling barriers a strong voice
· We believe it is right to treat people fairly and always behave in a way that is honest and trustworthy even when nobody is looking
· We are a caring and professional organisation who work together towards shared goals
· We work in partnership to deliver exciting new ideas and support each other, our members and our community.
We are proud to have been recognised with an Inclusive Employer award but realise that people from some backgrounds are under-represented in our workforce and across the wider charity sector. A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are currently underrepresented. This includes people from ethnically diverse communities, people with lived experience of disability or mental ill health, and people who are neurodiverse.
This role isn’t funded by National Lottery funds, or any other funds raised through the proceeds of a lottery, gambling or through interest or investments.
Candidates must submit an application form to be considered.
Are you passionate about helping people with long-term health conditions build confidence and independence?
We’re looking for a motivated Health & Wellbeing Coordinator to lead our Bromley-based team. This is an exciting opportunity to make a direct impact by supporting adults to take control of their health and wellbeing. You’ll manage a small team, design and deliver innovative self-management workshops, and ensure our services remain person-centred and evidence-led.
What You’ll Do:
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Lead the Long-Term Health Conditions team, including line management and reporting.
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Develop and deliver lifestyle self-management workshops for over 200 adults each year.
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Support behaviour change by helping individuals build knowledge, skills, and confidence.
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Work closely with partners to ensure seamless signposting and cross-referrals.
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Manage outreach to hard-to-reach groups, including global majority communities.
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Track progress, maintain accurate records, and shape future delivery through client feedback.
Why You’ll Love Working Here:
At Age UK Bromley & Greenwich, you’ll be part of a dedicated and forward-thinking team committed to improving the lives of older adults. You’ll have the chance to be creative, develop your leadership skills, and see the real difference your work makes in reducing isolation and improving quality of life.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
This is your opportunity to make a real difference in an extra special year for Nottingham Hospitals Charity!
Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.
As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £64million in 19 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.
For 20 years, Nottingham Hospitals Charity has supported Nottingham University Hospitals NHS Trust (NUH) to enhance patient care, support staff wellbeing, and fund pioneering research across our hospitals. 2026 marks our 20th anniversary, and we’re planning a year-long programme of celebration to raise our profile, strengthen our partnership with NUH, thank our supporters, and inspire new donors for the years ahead.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
About the Role
This is a unique opportunity for a creative and organised professional to lead the planning and delivery of our 20th Anniversary Year programme. The postholder will coordinate a series of flagship events and campaigns including a launch exhibition, community festival, staff celebration week, and anniversary gala. They will work closely with colleagues across the Charity, NUH Care Groups, corporate partners and community groups to bring the year to life. The role blends project management, events coordination, marketing, and relationship-building, with a strong focus on logistics, delivery, and data capture.
Key Responsibilities
Programme Coordination:
- Lead day-to-day delivery of the 20th Anniversary programme, ensuring activity is on time, on brand, and on budget.
- Develop and manage project plans for each quarter’s flagship event and supporting campaign.
- Liaise with suppliers, venues, sponsors, and creative agencies to deliver events and collateral.
- Monitor budgets, process invoices, and prepare regular progress updates for the Director of Fundraising and Communications.
Events and Campaign Delivery:
- Oversee logistics and promotion for our main anniversary events:
- Anniversary Launch & Impact Exhibition
- Community Celebration
- NUH Staff Celebration Week & BBQ
- Anniversary Gala Dinner & Donor Celebration
- Coordinate supporting activities such as the “20 for 20” fundraising challenge, digital thank-you wall, and storytelling features.
Stakeholder Engagement:
- Support the Charity Fundraising, Marketing and Comms team to engage volunteers, donors, key corporate and community groups.
- Work collaboratively with NUH Care Groups, Estates, Communications and Events teams to ensure alignment and permissions.
- Support media and marketing activity by gathering stories, case studies, and photography.
Data, Insight and Impact:
- Ensure data capture and consent are built into all anniversary activities.
- Work with the fundraising and database teams to record participation, engagement and income outcomes against targets for ROI.
- Produce post-event evaluation and insight reports
Person Specification
Essential Experience and Skills:
- Demonstrable experience in coordinating events, projects, or campaigns from concept to delivery.
- Excellent organisational skills with the ability to manage multiple deadlines.
- Strong interpersonal and communication skills, with confidence working across teams and partner organisations.
- Experience of supplier liaison, contract negotiation, and budget tracking.
- Proficient in Microsoft Office and comfortable using digital tools for project management, communications, and data capture.
- A proactive, can-do attitude, able to work flexibly and collaboratively.
Desirable Experience and Skills:
- Experience in charity, healthcare, or public sector communications or events.
- Experience of fundraising or donor stewardship events.
- Knowledge of GDPR and data protection principles in event and marketing contexts.
- Understanding of Nottingham Hospitals Charity and/or Nottingham University Hospitals NHS Trust.
Personal Attributes:
- Creative thinker with a passion for storytelling and community engagement.
- Calm under pressure with strong problem-solving skills.
- Collaborative and confident working with a wide range of stakeholders.
- Committed to the values of the NHS and charitable giving.
What We Offer
- Salary £35,000–£40,000 (depending on experience)
- Flexible, hybrid working (min. 3 days onsite at City Hospital)
- 27 days annual leave (plus Bank Holidays)
- Charity pension employer contribution
- Opportunity to make a real impact during a landmark year for Nottingham Hospitals Charity
If you have any questions about the role, the anniversary plans or Nottingham Hospitals Charity please contact Sam Cousens at Nottingham Hospitals Charity.
The client requests no contact from agencies or media sales.