Quality and compliance manager jobs
We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious Individual Giving team. As the fastest growing medical research charity in the UK, we're proud that the Individual Giving team is continuing to produce highly successful campaigns, driving income and acquiring the most engaged new supporters.
Working with different teams across the charity, you'll be planning, managing and delivering direct marketing campaigns across a range of media including digital and print. You'll also work with external agencies on our campaigns. Activities in the acquisition portfolio are diverse; from developing the donor's online user journey to delivering motivational training to fundraisers across the country, your campaigns will drive income and attract new, engaged supporters to the charity.
As well as running the day-to-day campaign activity, the post holder will be responsible for compiling regular reports, across a range of financial and non-financial KPls. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda.
The successful candidate will have a desire to learn and develop, as well as the confidence to whole-heartedly launch themselves into an energetic team with ambitious goals.
You'll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common - compelling people to support our work and bring about life-changing dementia treatments.
Key Responsibilities:
Campaign Management
· Plan, manage and deliver successful campaigns across a range of channels including digital and print.
· Successful management of agencies and suppliers; ensuring relationships are effective and productive.
· Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activities.
· Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible.
· Donation page monitoring, reporting and development, to include looking at ways in which to improve the donor's online user journey.
· Continuous improvement through test and learn principles across all activities.
· Integration of campaigns across the charity to drive maximum value.
· Development of compelling communications and materials to support all activities
Planning and Budgeting
· KPI tracking, trend analysis and interrogation of results at all levels.
· Live programme optimisation to ensure targets are met.
· Input to annual planning and development of individual giving campaigns.
· Assist Supporter Acquisition Manager with compilation of detailed income and expenditure campaign budgets.
· Work with Supporter Acquisition Manager in developing the Acquisition programme and strategy.
· Input to monthly forecasting and regular reporting across a range of financial and non-financial KPl's.
Finance and Reporting
· Ensure daily campaign tracking and reporting.
· Routine end of campaign reviews and analysis.
· Ongoing reporting on long-term success measures such as attrition and ROI.
· Invoice reconciliation and processing for timely payment.
· Non-financial KPI trend reporting - such as opt-in rates and quality scoring.
Knowledge, skills and experience needed:
· Reporting and ability to understand complex data sets.
· Understanding of compliance and best practice in fundraising and direct marketing.
· Campaign management.
· Briefing and working with external suppliers.
· Direct marketing across a range of media and routes to market.
· Copy writing and proof reading.
· Digital campaign/ web page management.
· Budget management.
· Good organisational skills and the ability to prioritise workload.
· Focus on results and continuous improvement.
· Excellent attention to detail.
· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.
· Agency management skills.
· Use of CRM or database systems.
· Strong team player and self-motivator.
· Flexibility to work some unsocial hours and willingness to travel independently.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by playing a key role in strengthening our finance and administrative functions.
Disability Law Service is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people.
Purpose of the role
To support the financial and administrative operations of Disability Law Service, ensuring accurate financial management and efficient day-to-day organisational support.
You will manage bookkeeping, legal aid billing, financial records, and general administrative processes, supporting the smooth running of organisational systems and compliance requirements.
Key responsibilities
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Manage bookkeeping, invoices, payments, and reconciliations
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Take responsibility for billing processes and financial records
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Prepare month-end adjustments (including accruals and prepayments)
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Maintain accurate financial systems in line with charity and legal aid requirements
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Support audit and compliance processes
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Provide general administrative support
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Use finance and office systems accurately and efficiently
What we offer
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Opportunities to develop experience in finance, administration, and legal processes within a charitable setting
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A supportive and inclusive working environment within a committed and experienced team
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A varied role where your work directly supports access to justice for Deaf and Disabled people.
Equality, diversity and inclusion
We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive.
To apply
To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have fully read the Job Description and Person Specification before applying.
Please let us know if your require the application materials in an alternative format, or any reasonable adjustments to apply.
Our mission is to provide free legal advice to Deaf and Disabled people to ensure that they have access to their rights and justice.
The client requests no contact from agencies or media sales.
As our Fundraising Officer (Corporate) you will be a key member of the income generation team for Winchester Hospice Fundraising Charity, joining at an exciting time following significant growth in revenue generation. You'll be driving our corporate fundraising efforts, delivering our ambitious plans and meeting financial targets.
You will lead innovative fundraising campaigns, foster and manage corporate relationships and ensure exceptional supporter experiences. Your role will encompass corporate campaigning and working with local and regional businesses to maximise support and donations to the charity.
In this role you will collaborate with the wider team to ensure a unified and effective approach to fundraising to ensure that the charity is financially sustainable and widely recognised by local organisations. You will support the promotion and delivery of significant events, provide excellent stewardship and enhance supporter journeys. Your proactive, can-do attitude and dedication will play a crucial role in achieving substantial revenue growth and driving the success of our strategic initiatives.
We provide specialist palliative and end of life care to adults with a life-limiting illness, who live in Winchester and surrounding village



The client requests no contact from agencies or media sales.
The Director of Service Delivery is a senior leadership role responsible for ensuring Emerging Futures’ services are safe, high‑quality, and financially sustainable nationwide.
The role oversees supported housing for people experiencing homelessness and substance use, as well as community‑based coaching, peer support, and therapeutic programmes.
The postholder will lead large, geographically dispersed services through change and growth, using a compassionate, trauma‑informed, and values‑led approach alongside strong accountability and data‑driven decision‑making. At a pivotal time for the organisation, the role focuses on strengthening systems, leadership capability, and assurance in response to regulatory change and organisational learning.
This is a home‑based role with significant national travel, providing visible leadership and building strong relationships across diverse, remote teams.
Emerging Futures works across the country with people affected by homelessness, drug and alcohol problems and physical and mental health needs.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Following the growth of the Income Generation team Severn Hospice is expanding.
Severn Hospice is a leading regional charity providing compassionate care for people living with incurable illness across Shropshire, Telford & Wrekin, and Mid Wales. We are looking for an experienced, compassionate and motivated fundraiser to help grow our Individual Giving programme, a vital source of income that enables us to continue delivering our caring services.
As Senior Individual Giving Fundraiser, you will play a key role in shaping and delivering fundraising activity that inspires supporters and maximises engagement, income and lifetime value.
Leading a diverse portfolio including regular giving, appeals, in memoriam gifts, funeral donations and general donations, you will use insight-led planning and thoughtful communication to engage supporters, build lasting and meaningful relationships and encourage long-term giving.
Working closely with colleagues across the income generation and communications teams, you will develop campaigns, initiatives and supporter journeys that make new and existing supporters feel valued, informed and inspired by the difference they make.
This role combines strategic oversight with hands-on delivery. You will manage budgets, plan and monitor campaigns, evaluate performance, and ensure compliance with all relevant regulatory and best practice standards. You will also line-manage the Legacy Fundraiser, supporting the development of legacy income as part of the wider Individual Giving programme.
Severn Hospice is a wonderfully rewarding place to work. If you are an experienced, creative and relationship-focused fundraiser with a passion for supporting your local community, we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Our mission is to make life better for carers. Across the UK today, 5.8 million people are carers, supporting a loved one who is older, disabled or seriously ill. We provide information and advice on caring, help carers connect with each other, campaign with carers for lasting change, and use innovation to improve services.
About the role
This is an exciting new post; with oversight of Carers Wales information and advice service, training and learning offer, and Employers for Carers support. Find out more about Employers for Carers Wales on our website.
As part of a small and busy team, the post holder will be required from time to time to support with delivery of these services, as well as playing a key role in their strategic development.
About you
We are looking for someone with a background in service delivery; with experience of providing information and advice, and designing and delivering training and learning.
The ideal post holder will be equally comfortable planning strategically and rolling up their sleeves to deliver. This means we need someone who is a great communicator with excellent leadership skills who can also turn their hand to managing budgets and client accounts, helping us to plan the future development of our services offer.
You’ll be fluent in Welsh including in written correspondence with a solid understanding of carers and the issues and challenges they face.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.
We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.
The closing date for applications is Friday 15 May 2026 at 5pm.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Salary:
- Actual salary for 28 hours per week is £26,574.40 plus London Weighting £2,400 or Home Allowance £450 pa.
- Actual salary for 21 hours per week is £19,930.80 plus London Weighting £1,800 or Home allowance £450.
Hours: Part-time 28 or 21 hours per week
Benefits: • Flexible working • 30 days annual leave plus recognised bank holidays (pro-rata for part-time staff) • Contributory pension scheme • Healthcare cash plan covering dental, optical, 24/7 GP service •Employee assistance programme • Opportunities for learning and development
Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis (CF). We're working towards a brighter future for everyone with CF by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
We are looking for an Information Officer to join our busy and supportive team at an exciting time of rapid change in cystic fibrosis and the information landscape. Changes in clinical care, treatments and the experiences and needs of people with CF have led to a dramatic increase in the breadth and volume of information we need to create, at a time when trusted information is more important than ever.
To navigate this, you’ll need solid editorial expertise and a commitment to engaging with and empowering the cystic fibrosis community through the development of high quality, engaging, accessible information, in print and digital formats.
You will develop and maintain our extensive offer of health and other information, including factsheets, booklets, clinical guidelines, web content and videos aimed at people affected by cystic fibrosis and clinical teams. You will make sure that our resources meet the needs of our target audiences through sensitive and meaningful involvement with people with CF and healthcare professionals.
You will have experience of producing high quality, comprehensive information for people with health conditions from concept through to publication and a knack for making complex health information easy to understand. An understanding of and commitment to the criteria of the Patient Information Forum quality kitemark (the PIF TICK) is integral to the role.
This position will involve working on multiple projects concurrently, juggling priorities, being proactive in your approach and creating reactive information to address emerging issues. Strong organisational and time-management skills are needed, as is the ability to work autonomously, and also collaboratively with colleagues in the team and wider organisation, and a range of external stakeholders.
* If London office-based, you will be required to attend London Head Office 40% of weekly working hours. If home-based, you will be required to attend the London Head Office for business needs as required. Please note this is a UK-based role and candidates will need to be based in the UK.
We offer a range of benefits including:
- Flexible working
- 30 days annual leave plus recognised bank holidays (pro-rata for part time staff)
- Contributory pension scheme
- Healthcare cash plan covering dental, optical, 24/7 GP service
- Employee assistance programme
- Opportunities for learning and development
Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
Closing date for completed applications is 11:59pm on Monday 1 June, 2026.
First interviews will be held week commencing Monday 8 June, 2026. Second interviews will be held week commencing Monday 15 June, 2026.
We reserve the right to bring forward the closing date or extend if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
How to Apply
Before applying, please ensure you read the job description for more information about the role.
Applications should be made through our recruitment portal Hireful and to apply, please select ‘Apply Now.’
No agencies or media please.
Our commitment to an inclusive workplace
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with diverse backgrounds, experiences, and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-228 389
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in Greater Manchester Mayor’s Charity. Greater Manchester Mayor’s Charity launched in April 2019 with one clear vision, that homelessness has no place here in Greater Manchester. As one of the founding funders of A Bed Every Night, we have been at the forefront of efforts to reduce rough sleeping in the city region. Since our launch, our grant making has evolved to complement this emergency response through two additional priority areas: Places and Spaces, and Targeted Prevention.
But as the challenges develop, so does our response. Our next step is to support organisations and initiatives working with communities – as well as individuals – to turbocharge progress towards a city-region where everyone has a safe, genuinely affordable place to call home and everyone can flourish and thrive.
In collaboration with the VCFSE sector of Greater Manchester, 10GM, the GMCA and NHS GM, Greater Manchester Mayor’s Charity are powering the Live Well Communities Fund and helping the partners to grow the success of the first year of this programme.
The Partnership & Engagement Officer will play a central role in this new collaboration, driving forward engagement with VCFSE partners deploying the fund and delivering funded activities whilst also growing partnerships and identifying opportunities to grow the fund itself.
Spanning fundraising and engagement, this is an exciting opportunity at the heart of an innovative new stage for Greater Manchester Mayor’s Charity and the city region. If you are ready to take the next steps in your career, growing and developing in a fast-paced, high-profile charity and working alongside a small but committed team dedicated to addressing homelessness in Greater Manchester, then we look forward to receiving your application!
The Role
We are looking for a highly organised, confident individual who is excited working in a fast-paced, high-profile environment and passionate about addressing homelessness and empowering communities in and across Greater Manchester.
You will play a crucial role in growing the Live Well Communities Fund. This will include building relationships to identify and maximise funding opportunities, working with our Communications and Content Executive and the Live Well Communities Fund partner organisations to share learnings and impact from funded activities, and providing administrative support to ensure the smooth running of this project alongside our Office Lead.
You will be comfortable working flexibly within a small team, as well as engaging and networking with people and organisations across the public, private and VCFSE sector. You will have excellent written and verbal communication skills and be committed to our vision: a Greater Manchester where everyone has a safe, secure and genuinely affordable place to call home, and is able to flourish and thrive in a strong, resilient community.
This is a great opportunity for someone looking for a role in a dynamic and growing organisation with real social impact.
The Greater Manchester Mayor’s Charity values diversity. Dedicated to cultivating and upholding a culture of inclusion, we are committed to equal opportunity and anti-discrimination practices and full members of the Greater Manchester Good Employment Charter.
We seek diversity in our applicants and are particularly interested in attracting applications from candidates from historically marginalised groups and people under-represented in the Charity sector.
Homelessness has no place in Greater Manchester.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About RSBC
The Royal Society for Blind Children (RSBC) believes that every blind young person should have the chance to live life without limits. We work with children, young people and their families to provide specialist education, practical support and life‑changing opportunities.
About the role
We are looking for a tenacious and curious Data & Insight Analyst. This role is at the heart of how we use data to drive change. You’ll own our approach to data, insight and reporting across fundraising and services, making sure our systems work brilliantly, our data is trusted, and our reporting actually gets used.
In this role you’ll turn information into actionable insight; spotlighting how our supporters engage with us, how our services make a difference, and where we can do better. Your work will help us make smarter decisions, provide better supporter experiences, and ensure stronger outcomes for blind children and young people.
This is a varied role that will require both hands‑on day-to-day data crunching alongside organisation‑wide collaboration and continuous improvement. If that sounds up your street, we’d love to hear from you.
About you
You will be highly organised, analytical and improvement‑focused, with confidence to work across teams and explain complex stuff simply. You will have:
- Solid experience of end‑to‑end database management
- Excellent data analysis and interpretation skills
- The ability to produce visual reports, dashboards and reports, using data from different sources
- Strong problem‑solving and troubleshooting skills
- Outstanding attention to detail and commitment to data quality
- Great communication skills
- Most importantly, you will share RSBC’s commitment to supporting blind and partially sighted children and young people to live a life without limits
Why work for us?
- Flexible and hybrid working
- The opportunity to shape how data and insight are used across the organisation
- A values‑driven organisation with a clear purpose and impact
- Other benefits include an Employee Assistance Program, Perkbox and a 3% contribution towards your pension
Key responsibilities
Data management & systems
- Act as the primary system administrator for RSBC’s key databases
- Maintain high standards of data accuracy, hygiene and documentation
- Manage user permissions and secure access in line with data protection requirements
- Oversee integrations, imports, exports and API connections
- Lead on troubleshooting, system development and liaison with external providers
- Conduct routine data quality checks, audits, cleansing and deduplication
- Support month-end reconciliation, in collaboration with the Finance team
- Maintain accurate consent records and ensure regulatory compliance
- Advise colleagues on best practice and ethical data use
Insight & reporting
- Produce regular insight reports for teams across the organisation
- Develop KPI dashboards and visualisations to support decision‑making
- Analyse fundraising data including supporter behaviour, retention, conversion and lifetime value
- Analyse service delivery data including demographics, reach and outcomes
- Support impact measurement and reporting for funders
- Design, analyse and interpret surveys and evaluation data
- Proactively identify and communicate actionable insights
Development & improvement
- Identify opportunities to improve systems, workflows, automation and reporting
- Lead development projects to enhance how RSBC uses data
- Explore opportunities to build a ‘single customer view’ across platforms
To be there for blind children and their families with specialist support throughout their journey.
Role/Job Title: Head of Kent Services
Location: Pembury, with travel between services as required
Contracted Hours Full time -37 hours per week (Mon-Fri)
Salary: £55,000 - £65,000 per annum FTE
Application Deadline Date: Friday 24th May 2026 / Interviews to take place at Cornford Lane site (Pembury) on Wednesday 10th June
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
FULL JOB DESCRIPTION
Equal Opportunity/Accessibility and Accommodations Statement:
As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.
Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.
We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people’s groups and support; specialist support; and free online support for families and carers across the South-East.
About the role:
This is a tremendously exciting time to join Aspens. With our new Chief Operating Officer in place, we are actively shaping how we work to ensure we deliver the very best for the people we support. Her focus and ambition are centred on establishing consistent, high-quality practice across the organisation and ensuring that everything we do enhances, in a meaningful and measurable way, the lives of those we support.
The Head of Kent Services is a leadership role responsible for the strategic, operational, and financial oversight of services within Kent, currently residential services for adults with autism and/or learning disabilities, supported living services, and services for children and families across Kent.
The postholder will ensure the delivery of safe, high-quality, person-centred care and support that promotes autonomy, dignity, inclusion, and positive outcomes for individuals and families. The Head of Kent Services will lead and develop a small team of locality managers ensuring regulatory compliance, financial sustainability, and continuous service improvement across the portfolio.
The Head of Kent Services will be a member of the Inclusive Executive Leadership Team, working in collaboration with other leaders to drive the best outcomes for the People we Support and the Charity.
Knowledge and Experience:
We’re looking for someone who brings a combination of the following experiences, whether gained through formal roles, lived experience, volunteering or other pathways. We value diverse routes into leadership and welcome applications from individuals who may not have followed traditional career paths.
Essential Experience:
- Significant senior management experience in health and social care.
- Proven leadership experience managing CQC Registered Managers.
- Strong knowledge of autism and learning disability support models.
- Experience managing budgets and financial performance.
- Demonstrable experience of regulatory compliance and inspection processes.
- Experience working with commissioners and local authorities.
- Experience managing large-scale change programmes.
- Significant experience in building team capability and managing complex employee relations.
Essential Skills & Competencies:
- Strategic thinking and operational delivery capability.
- Strong financial acumen.
- Experience overseeing impactful, outcomes-driven services at a strategic level.
- Strong project and programme management skills.
- Excellent leadership and people management skills.
- Excellent analytical and data interpretation skills.
- High-level communication and stakeholder engagement skills.
- Ability to manage complexity and drive change.
- Strong problem-solving and decision-making ability.
- Ability to build and sustain relationships, with trust and integrity
Desirable:
- Relevant professional qualification in health or social care (Level 5 or above).
- Experience overseeing multiple residential and/or supported living services.
- Experience in service mobilisation or turnaround.
- Experience with Positive Behaviour Support at strategic level.
Core Values & Leadership Expectations:
- Commitment to person-centred, rights-based and autonomy approaches.
- Passion for inclusion, dignity, and empowerment.
- Dedication to safeguarding and promoting welfare.
- Evidence-informed decision-making.
- High levels of integrity, resilience, and accountability.
- Reflective, open to feedback and committed to continuous learning
- Brings authenticity, empathy and a collaborative spirit
What we can offer you:
- An exciting and rewarding role that you can really make your own
- An opportunity to learn and grow in a supportive environment, with formal and informal training and development initiatives.
- Member of the Inclusive Executive Leadership Team.
- Hybrid working
- Adjusted Hours or compressed working weeks
- Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care)
- Paid DBS
- Annual Leave / Pro rata dependent on hours. Annual leave entitlement increases with length of service
- Nest Pension and Death in Service Benefit
- Dedicated Employee Assistance Programme and Access to Mental Health First Aiders
- Aspens High Street Stores -20% discount on all items for Aspens’ staff
- Bluebell cafe- Discounted staff menu available
- Refer a Friend scheme, so you can earn up to £250 for every person you refer to work for Aspens
- Recognition schemes, including ‘Employee of the Month’
- Wellbeing initiatives such as: no email/meeting Fridays, no meetings over lunchtime to ensure people can take a break, encouraged not to read or reply to emails outside of working hours, and access to counselling
If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need.
Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.
Grade: 7
Hours: Full time - fixed term contract - 6 months (flexible working hours considered)
Responsible to: CRM Manager
Direct reports: None
Location: ShelterBox HQ, Truro, Cornwall or Remote (UK only)
Role purpose:
ShelterBox is striving to provide outstanding information systems and technology that will maximise our fundraising and operational capability through the implementation of new software and analysis solutions that support both our fundraising objectives and the efficient delivery of aid to our beneficiaries. Having recently gone-live with a new Dynamics CRM platform earlier this year, it is an exciting time to be involved with further developing and refining the solution to meet ShelterBox needs. As part of this process, we require a CRM Administrator to help with data health checks, data management and to work with the wider CRM team supporting Service requests.
Reporting to the CRM Manager, the successful candidate will operate within the CRM Team and will contribute effectively to help us develop and improve the CRM during this key phase.
Who are we looking for?
We are looking for an enthusiastic individual with good CRM experience in an administrative role, who wants to play an important part in optimising and supporting Dynamics CRM.
This is a fixed term role at ShelterBox, and we are seeking a detailed oriented person who has experience of dealing with data health and data cleansing in a CRM. The successful candidate will work closely with the CRM Manager and the CRM Officer to improve the data health monitoring and data management of Dynamics CRM.
Main role and responsibilities
Duties will include but not be limited to:
· Working closely with CRM Officer & CRM Manager, executing data cleansing and general Master Data management tasks within Dynamics CRM
· Work with wider fundraising teams to offer assistance with their data cleansing tasks, structures and stewardship
· Maintaining a log of changes made/tracking progress
· Understand, investigate, report and seek to rectify data quality issues
· Developing data import templates (or changes to existing ones) to onboard data sources successfully - in collaboration with CRM Officer
· Champion data quality, highlighting issues when identified and proactively working to resolve them - in collaboration with CRM Officer
· Ensure the CRM fulfils all data collection requirements, ensuring regulatory compliance and adhering to Charity GDPR policy and processes at every stage, and contribute to making necessary changes.
· Support reporting development, ensuring data quality and reporting standards are adhered to
· Provide work cover for CRM Officer as and when required
· Keep within the charity's aims and objectives
· Support users, dealing with requests coming through via the Halo service portal
Any other duties as required which are deemed appropriate to the level and grade of the post.
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible
The Pepper Foundation is a local charity funding children’s hospice care at home, specialised play and family days for children living with life-limiting and life-threatening conditions in Hertfordshire and Buckinghamshire.
The Trusts & Foundations Fundraiser will be joining Pepper at an exciting time as we launch our new three-year fundraising strategy. Backed by committed investment and with full Board approval, we are delighted to be growing the charity to deliver sustainable income that directly supports local children and families with hospice care in the comfort of their own homes.
Working closely with the Head of Trusts & Foundations, you will play a pivotal role in increasing income from trusts and foundations by developing and managing a strong pipeline of funders, securing new grants, and building long-term relationships that lead to increased and multi-year support. You will research and prepare compelling applications to both new and existing funders, alongside producing timely, engaging reports that clearly demonstrate impact.
This role requires a highly organised and motivated individual with a passion for writing, strong attention to detail, and the ability to deliver exceptional cultivation, stewardship and relationship management of trusts and foundations aligned with our mission.
Your work will directly support hospice at home care, specialist play services, and meaningful family days out for children with life-limiting and life-threatening conditions – making a tangible difference to families during the most difficult of times.
Hours: 22.5 hours per week working from home – applicants must live within Hertfordshire or Buckinghamshire (or surrounding counties)
Salary: £19,800 per annum for 22.5 hours per week (£33,000 FTE per annum)
Key requirements:
- Work with the Head of Trusts & Foundations to agreed income targets and growth.
- Build and maintain a strong pipeline of small and medium trusts and foundations (giving up to £10,000).
- Produce high-quality, tailored applications to prospective funders aligned with agreed criteria.
- Prepare meaningful update reports, demonstrating the impact of a funder’s support, whilst ensuring all reporting requirements and deadlines are met.
- Deliver excellent relationship management and stewardship through regular reporting and tailored communications.
- Conduct prospect research to identify and prioritise new trust funding opportunities aligned with The Pepper Foundation’s work.
- Maintain accurate and up-to-date records of all communications on the Donorfy CRM database whilst keeping abreast of GDPR.
- Stay up to date with current trends in trust fundraising.
- Ensure compliance with relevant regulations, including the Fundraising Regulator Code of Practice, and internal Safeguarding Policies.
- Represent The Pepper Foundation at events as required.
How to apply: For further details about the role, please download our recruitment pack. Please send your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description.
Closing date: 1st June 2026 at 5pm
Interview dates: First-round interviews on 10th and 11th June and second-round interviews on 15th June 2026.
Interviews will take place at our office in Berkhamsted. Please let us know if you have any accessibility requirements or need any adjustments for the interview.
If appointed, an enhanced DBS check will be required.
The client requests no contact from agencies or media sales.
About Action Duchenne
Action Duchenne supports, empowers and equips every DMD community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has a number of staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
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Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
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Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
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Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
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Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
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Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
The Events Officer will embody these values in every aspect of planning, delivering and evaluating events.
What we offer:
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24-hour confidential Employee Assistance helpline
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Private health insurance
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Flexible hours
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5% employer pension contribution
Main Purpose of the Role
This new role aims to support the design, coordination and delivery of Action Duchenne’s events portfolio, including the Annual Community Summit, regional meetups, workshops, and online events. The role will ensure smooth operational delivery, high‑ quality participant experiences, accessible information, and effective logistics‑ and supplier coordination.
This role contributes directly to our organisational impact by ensuring families, young people, professionals and partners have access to engaging, supportive and well managed events. This is a brilliant opportunity for someone who enjoys a challenge, is incredibly organised with excellent project management skills, close attention to detail, creativity and a passion for supporting every DMD community.
Specific Tasks
1. Event Coordination and Logistics
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Support the planning and delivery of the Annual Community Summit, working closely with the Chief Scientific Officer, Director of Fundraising and Communications, and wider team.
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Coordinate logistics for in‑person and online events, including venue liaison, catering, accessibility arrangements, equipment, travel, accommodation and schedules.
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Ensure event details are accurately published and updated across relevant platforms (website, CRM, communications channels).
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Manage registration processes for all events and ensure attendees receive timely, accurate joining information.
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Support the organisation of regional meet‑ups and workshops, ensuring venues, facilitators and resources are in place.
2. Administration and Operational Delivery
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Maintain clear and accurate administrative systems, including event checklists, timelines, risk assessments and evaluation forms.
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Track planned expenditure and ensure costs align with budgets, escalating issues where necessary.
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Prepare and maintain event collateral (slides, handouts, resources, signage), ensuring accessibility and brand consistency.
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Provide administrative and practical support during events (both online and in person), including setting up webinar sessions and coordinating pre and post event meetings internally.
3. Stakeholder and Supplier Management
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Liaise with venues, suppliers, speakers, exhibitors and partners to ensure high quality event delivery.
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Develop positive working relationships with internal colleagues to ensure a joined-up programme across support, communications and scientific teams.
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Provide excellent customer service to participants, responding promptly and sensitively to enquiries, access requirements and logistical questions.
4. Community and Engagement Support
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Collaborate with Support Team colleagues to ensure events reflect community needs and priorities.
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Support the promotion of events through the Communications Officer, ensuring timely provision of copy, event information and updates.
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Encourage and support attendance from families, young people, professionals and community partners.
5. Data Management, Monitoring and Evaluation
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Ensure accurate data entry in CRM systems (eTapestry or similar) for attendee lists, engagement tracking and follow up actions.
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Collect and analyse feedback, producing short evaluation summaries to inform future planning.
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Track attendance, trends and logistical improvements, contributing to quarterly reporting.
6. Risk, Compliance and Quality Assurance
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Support event risk assessments and ensure compliance with safeguarding, accessibility and GDPR guidance.
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Ensure that content and delivery meet Action Duchenne’s quality standards and reflect the needs of families affected by Duchenne.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Key Performance Indicators (KPIs)
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Event logistics prepared within agreed timelines
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Accurate event information published and updated within required timeframes
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Participant satisfaction and engagement measured through surveys
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Conference and event attendance targets met
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CRM data entry completed within 2 working days of events
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Budget expenditure tracked monthly with minimal variance
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Effective delivery of regional and online events aligned with pre-agreed schedule
Person Specification
Knowledge & Experience
Essential
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Experience organising in person events from start to finish for over 300 attendees.
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Experience liaising with suppliers, venues and speakers.
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Experience with CRM/data entry, with close attention to detail.
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Experience organising and hosting remote events.
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Understanding of hybrid events.
Desirable
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Experience in the charity sector.
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Knowledge of Duchenne or similar life-limiting conditions.
Skills & Abilities
Essential
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Strong interpersonal skills, with the ability to build trust, motivate teams and develop positive relationships with beneficiaries, staff, volunteers and external partners.
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Understanding of the importance of safeguarding around events.
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Exceptional communication skills.
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Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
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Analytical and data literate, able to interpret performance data, identify trends, and use insight to drive improvement.
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Skilled in problem solving, with a proactive, solutions focused approach.
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Ability to be assertive while maintaining empathy, particularly when supporting teams dealing with emotionally complex situations.
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Digital proficiency including Microsoft Office, CRM systems and digital communication tools.
Attributes
Essential
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Emotionally intelligent, reflective and able to manage sensitive issues with empathy and professionalism.
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Values driven, compassionate and committed to improving the lives of individuals and families affected by long term or life-limiting conditions.
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Resilient and adaptable, able to navigate complexity.
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Creative, dynamic and innovative, with the ability to take ideas from concept to delivery.
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Demonstrable commitment to equity, diversity and inclusion.
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Personally, and professionally, responsible with high standards of integrity and accountability.
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A sense of humour and the ability to bring warmth and humanity to the role.
Closing date: 25 May 2026 at 9am, with first round, online interviews aiming to take place in week commencing 8th June.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
Are you a learning professional who believes that great care starts with great support?
Freeways is a local charity that supports adults with learning disabilities. We are passionate about helping people to become as independent as possible by supporting them to make choices, learn new skills and make links with their local community.
We are looking for a creative and compliance-focused Learning & Development Lead to join our team on a flexible, part-time basis.
The Role
You will ensure our staff are confident, CQC-compliant and equipped with the specialist skills needed to provide truly person-centred care.
What you’ll be doing
- Designing Learning: Creating engaging and blended staff training from hands-on workshops to digital modules.
- Leading Compliance: Overseeing our mandatory staff training (Care Certificate, Safeguarding, MCA) and keeping us ‘Inspection Ready’.
- Championing Specialist Care: Rolling out high-impact programs like the Oliver McGowan Mandatory Training.
- Empowering Teams: Working with Service Managers to identify skills gaps and supporting staff through NVQs and apprenticeships.
About You
As an experienced Learning and Development Lead/Co-ordinator. You should have:
- Sector Knowledge: Experience in Adult Social Care and an understanding of CQC standards.
- The Right Values: Values which align with social care including dignity and respect but also an understanding of the value of working in a charity
- Technical ability: Comfortable introducing a Learning Management System (LMS).
Why Join Us?
- Impact: You will see the direct result of your work in the quality of life of the people we support.
- 35 days annual leave entitlement including public holidays (pro-rata)
- Company sick pay
- Company pension scheme
- Life assurance cover of twice your annual salary (subject to rules of the scheme)
- Family friendly/work-life balance policies
- Free DBS check every 3 years
- Occupational health provision
- Employee Assistance Programme – 24 hour access to a counselling and legal helpline
- Ample free parking at our head office site.
We are an equal opportunities employer and welcome applications from all backgrounds. This role is subject to a Basic DBS check.
Supporting adults with learning disabilities across Bristol, North Somerset, South Gloucestershire and B&NES


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ability Housing is a not-for-profit organisation dedicated to providing high-quality, accessible, and sustainable homes for people who need them. We focus on enabling independence and improving quality of life, and we are proud of the positive impact our properties have in communities across the South of England.
As we continue to invest in and maintain safe, modern, and energy-efficient homes, we are looking for a skilled Building Surveyor to join our friendly and purpose-driven team.
The Role
As a Building Surveyor at Ability Housing, you’ll play a key part in managing the condition, safety, and ongoing improvement of our property portfolio.
You will:
- Carry out property inspections, stock condition surveys, and diagnostic assessments
- Produce clear technical reports and specifications for repairs, planned works, and adaptations
- Manage contractors, oversee works on site, and ensure compliance with regulations and internal standards
- Support residents by resolving property issues and providing professional advice
- Contribute to planned maintenance programmes and sustainability initiatives
- Ensure health and safety, compliance, and quality assurance across all projects
- Ensure expedient and cost effective Void turn around
This is a fantastic opportunity for someone who enjoys a mix of technical work, problem-solving, and making a genuine difference to residents’ lives.
About You
- We’re looking for someone who is:#
- Professionally qualified or working towards a relevant surveying qualification (e.g., RICS, CIOB)
- Experienced in property maintenance, building surveying, or construction within social housing or a similar environment
- Confident producing technical specifications, reports, and costings
- Knowledgeable in building pathology, construction legislation, and health & safety
- Customer-focused, organised, and able to manage multiple priorities
- A strong communicator who works well with colleagues, contractors, and residents
- A full driving licence is essential, as frequent travel between sites will be required.
What We Offer
- Competitive salary and generous benefits package
- 25+ days annual leave plus bank holidays
- Flexible working arrangements
- Pension scheme
- Training and professional development support
- A supportive, inclusive, and values-led working culture
- The chance to make a real difference every day
The client requests no contact from agencies or media sales.


