The Therapeutic Service Co-ordinator & Clinician is a vital member of the DreamArts Core Team. This role combines project co-ordination with direct therapeutic support through our EXPRESS PLUS service and our work with young carers.
EXPRESS PLUS is a free therapy service based in Westminster offering weekly one-to-one or parent-child creative therapeutic support to young people aged 7–18 (or up to 25 with additional needs). It is the only service of its kind in the borough and we provide a safe and welcoming space for clients to explore issues such as domestic violence, sexual abuse, and suicidal ideation.
Sessions take place at three community venues and are delivered by qualified or qualifying therapists using a wide range of creative tools—arts and crafts, sand play, puppets, games—to help young people express themselves in ways that feel natural and safe. With an 80% retention rate after three sessions and two-thirds of clients from global majority backgrounds, the service has a demonstrable impact.
EXPRESS PLUS is proudly user-led. Young people are at the heart of every decision, and the service adapts to meet their needs—typically offering up to 18 weekly sessions, with flexibility depending on circumstances. We accept self-referrals from young people aged 14+, parents/carers, and statutory and voluntary services.
As part of this role, you will also deliver direct therapeutic support to young people with caring responsibilities. This includes offering weekly 1:1 sessions for three young carers and being part of a team facilitating monthly group therapy spaces.
We are looking for a team member who is passionate about the power of creative therapy to support young people. It also offers opportunities to case-manage three-to-four therapists and bring a therapeutic lens across all aspects of DreamArts’ work. We provide appropriate levels of clinical supervision plus a quarterly reflection space to support your professional development.
Please note that the post holder needs to be a qualified psychotherapist/counsellor, with previous experience (paid or voluntary) of delivering 1:1 therapy sessions with children and/or young people.
In in last year’s staff satisfaction survey 100% of team members felt inspired at DreamArts to do their best at their job, and 100% said that their voice and skills matter at DreamArts.
‘DreamArts has a profound impact on the lives of young people and is a model of exemplary practice.’ - The Royal Central School of Speech & Drama, Impact Study
DreamArts has a mission; to transform young lives by fusing arts and therapy.
For over two decades, DreamArts has worked directly in the community, making a difference to the lives of over 500 young people each year in some of London’s most deprived areas—empowering them to explore who they are, build positive relationships and develop emotional wellbeing.
Our award-winning projects put young people in control: from devising new mini-musicals and immersive theatre, to young carers curating photography exhibitions and young refugees touring their original beatbox plays across the UK. Alongside this, our free therapeutic services offer vital support as mental health crises among young people continues to grow.
DreamArts is committed to providing an integrative and inclusive programme and not to discriminate on the grounds of race, ethnic origin, nationality, or culture. We are also committed to being a more diverse and culturally representational organisation, therefore any applicant that identifies from a minoritised background and meets the essential criteria will be automatically selected for an interview.
The client requests no contact from agencies or media sales.
Details
- Salary: £36,565 FTE (£29,252 pro rata)
- Location: Brent, Northwest London
- Working Pattern: 32 hours across 4 days (Monday–Thursday)
- Working arrangements: Hybrid (2 days per week on site)
- Contract: Fixed term to 20th April 2027
About the Organisation
This is a frontline charity tackling poverty and food insecurity and supporting people to move from crisis towards longer-term stability. The organisation’s advice offer is a key part of that support, delivering timely, high-quality guidance to people navigating complex challenges.
About the Role
As Interim Advice Manager, you’ll manage an advice service across multiple sites, leading staff and volunteers who deliver advice on benefits, housing, debt and immigration. You’ll combine hands-on delivery (including a small caseload) with oversight of quality, compliance, and continuous improvement. You’ll work closely with senior colleagues, including the Head of Advice, to help implement new initiatives and strengthen the service’s impact
Key Responsibilities
- Lead day-to-day delivery of the advice service, including setting objectives, managing performance, and providing supervision and feedback to staff and volunteers
- Hold a small caseload to stay connected to frontline delivery and community needs
- Maintain high-quality, compliant advice provision, ensuring delivery aligns with funder expectations and internal standards
- Use case management systems to report on cases and outcomes, supporting funding needs and future applications
- Drive service development, reviewing procedures, improving systems, and supporting expansion aligned to organisational strategy
- Undertake quality assurance activity (including case checking and advice audits) and keep colleagues informed of relevant policy/legislation changes
- Support effective volunteer management, including induction, support, supervision and retention activity
- Contribute to budgets, monitoring, evaluation, stakeholder feedback, and action planning to strengthen service effectiveness
- Work within the Advice Quality Standard (AQS) framework, ensuring policies and procedures remain current and audit-ready
Skills / Experience Required
- At least 3 years’ experience in welfare advice or casework within the charity sector
- Strong people management experience (including supporting and developing staff/volunteers)
- Strong project/service improvement experience, with confidence managing competing priorities
- Knowledge across welfare benefits, housing, debt and/or immigration, plus safeguarding understanding
- Confidence using case management systems and using data to inform reporting and improvements
- Experience of the Advice Quality Standard, work with refugees and asylum seekers, and/or community language skills (e.g., Arabic, Farsi, Somali) – desirable
To Apply
- If you’re ready to inspire others and be part of a team dedicated to saving lives, we’d love to see your CV!
Interview Process
- Stage 1: informal screening call (fit, motivation, and values alignment)
- Stage 2: formal in-person interview
Deadline for Applications
- Monday 1st June 2026, 9am
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
