Relationship development manager jobs in London

Caseworker

Equiss

Remote

£30,000 - £35,000 per year

Full-time

Permanent

Actively Interviewing

Save Saved

Job description

EQUISS Caseworker

Reports to: Head of Advocacy and Safeguarding

Purpose of the Role

EQUISS is an independent organisation working to strengthen safeguarding, welfare and accountability across the equestrian sector.

Across the equestrian world - from riding schools and training yards to competitions and affiliated clubs - concerns about abuse, misconduct and unsafe practices have too often been difficult to raise, navigate or resolve. EQUISS has been established to help change that: ensuring individuals affected by harm are heard, supported and able to access clear and safe pathways for raising concerns.

This role represents the first advocacy caseworker position within EQUISS, playing a central part in establishing a new, independent support service for the equestrian sector.

The Caseworker will provide trauma-informed advocacy, guidance and practical support to individuals experiencing abuse, harm or misconduct within equestrian environments. The role will help individuals understand their options, access appropriate support and navigate reporting processes within sport and, where appropriate, statutory systems.

Working closely with the Head of Advocacy and Safeguarding, the Caseworker will help deliver EQUISS’s advocacy service and support line, ensuring individuals receive safe, informed and survivor-centred support.

As one of the early roles within a developing organisation, the Caseworker will also contribute insight from frontline casework to help EQUISS identify patterns, risks and systemic safeguarding challenges within the equestrian world, supporting the organisation’s wider mission to drive meaningful reform.

Key Responsibilities

Advocacy and Support

Provide empathetic, trauma-informed support to individuals seeking guidance relating to abuse, misconduct or safeguarding concerns within equestrian environments
Act as a single point of contact (SPOC) for individuals engaging with the criminal justice system, helping them understand processes, maintain communication with relevant agencies and access appropriate support throughout the process
Listen to and respond to disclosures in a sensitive, survivor-centred manner while always maintaining professional boundaries, and ensuring clients understand the remit of the service
Help individuals understand their rights, options and available pathways for raising concerns
Support individuals to make informed decisions about next steps, while respecting their autonomy and choices
Where appropriate, accompany and support individuals at face-to-face meetings, including meetings with organisations, safeguarding professionals or governing bodies, and provide advocacy support during interactions with police or court processes
Maintain appropriate and supportive contact with individuals seeking assistance, ensuring clear communication and follow-up where appropriate

Case Management

Manage a caseload of advocacy enquiries and support requests under the supervision of the Head of Advocacy and Safeguarding
Conduct structured needs and risk assessments to understand the circumstances and support needs of individuals contacting EQUISS
Maintain clear, accurate and confidential case records in line with organisational policies and data protection requirements
Ensure individuals are appropriately signposted or referred to specialist services such as counselling, legal advice, advocacy organisations or statutory services where required

Safeguarding

Identify safeguarding concerns involving children, young people or adults at risk and respond in line with EQUISS safeguarding procedures.
Escalate safeguarding concerns to the Head of Advocacy and Safeguarding where appropriate, seeking guidance on complex or high-risk situations while maintaining confidence in managing routine casework independently
Support the safe handling and documentation of safeguarding concerns, including gathering relevant information and assisting with referrals where appropriate.
Maintain clear and confidential records of safeguarding decisions and actions taken

Partnership and Liaison

Work collaboratively with relevant organisations and professionals where appropriate, including safeguarding leads within equestrian sport, statutory agencies and specialist support services
Support individuals in navigating organisational processes where concerns relate to equestrian environments
Help build constructive relationships with relevant safeguarding and welfare partners

Learning and Insight

Contribute insight from casework to help EQUISS identify patterns, risks and systemic safeguarding issues within the equestrian world
Contribute insight from casework and engagement with individuals to help inform EQUISS communications, campaigns and sector awareness work, supporting the organisation in highlighting safeguarding issues within the equestrian sector
Support the development of organisational learning by sharing themes and insights emerging from advocacy work
Assist the Head of Advocacy and Safeguarding in identifying areas where sector guidance or safeguarding training may be beneficial

Person Specification

Qualifications

Essential

Safeguarding training at Level 3, or willingness to undertake Level 3 safeguarding training within the first six months of appointment

Desirable

ISVA, IDVA or CHISVA qualification, or equivalent advocacy training.
Additional training in trauma-informed practice, safeguarding or victim-survivor support

Where candidates do not yet hold an ISVA, IDVA or CHISVA qualification, EQUISS will support the successful candidate to undertake relevant advocacy or safeguarding training as part of their professional development.

Essential Experience

Experience supporting individuals affected by abuse, safeguarding concerns or trauma within a professional setting
Experience providing advocacy, casework or support within safeguarding, welfare, social care sport or related sectors
Experience working with sensitive and confidential information
Understanding of trauma-informed and survivor-centred practice

Knowledge

Understanding of safeguarding principles relating to children, young people and adults at risk
Awareness of barriers individuals may face when reporting abuse or misconduct
Understanding of professional boundaries and safe information sharing

Skills

Excellent listening and communication skills
Ability to engage sensitively with individuals discussing difficult experiences
Ability to assess needs, prioritise actions and manage casework effectively
Strong organisational and record-keeping skills
Ability to work independently while contributing to a collaborative team environment

Additional Information

The role may involve occasional travel to provide in-person advocacy support, including attending meetings with organisations or statutory agencies, and accompanying individuals to police stations, court hearings or other relevant appointments where appropriate
Some evening or weekend availability may occasionally be required
The role requires an enhanced DBS check
The postholder will participate in regular supervision and reflective practice
The postholder must demonstrate a commitment to EQUISS’ values of safety, respect, integrity and inclusion

About EQUISS

EQUISS is an independent organisation working across the equestrian sector to improve safeguarding, welfare and accountability. We support individuals affected by abuse and misconduct, work with organisations to strengthen safeguarding practice, and drive systemic change through training, standards and advocacy.

Our work brings together three key areas: supporting individuals navigating concerns, strengthening safeguarding practice across the sector, and campaigning for meaningful reform where systems are failing.

As a developing organisation, EQUISS is building the structures, services and standards needed to ensure safeguarding and welfare are prioritised across the equestrian world.

Please note: There will be a requirement to travel for this role.

Employment package:

25 days annual leave plus bank holidays
A personal pension plan provided through NEST after 3 months
Private Healthcare insurance after successful completion of probationary period
Reporting to Head of Advocacy & Safeguarding

Organisation

Equiss View profile

Non Charity Employer

View profile

Posted on: 11 March 2026

Closing date: 10 April 2026 at 23:30

Tags: Advocacy, Entry level / Graduate, Justice, Safeguarding

The client requests no contact from agencies or media sales.

Save Saved

Does something look incorrect in this job listing?

Parenting Wellbeing Practitioner

Barnardo's

Leatherhead, Surrey (On-site)

£18,430 - £21,512 per year Plus £312 Office at Home Allowance

Part-time (26.75 hours per week)

Permanent

Save Saved

Job description

Can you help us develop an outstanding service for parent/carers in Surrey?

Do you have a passion to support young people's emotional health and wellbeing?

Barnardo's Parenting Wellbeing Service (PWS) are seeking to recruit two reliable and motivated individuals to join our team who share our commitment and vision to develop an outstanding service and embed Barnardo's basis and values in all we do. Barnardo's PWS offers advice, guidance and support to parents and carers across the county of Surrey.

The contracted hours for these two positions are 26.75 hours per week. Flexibility can be discussed about how these hours are completed within the working week. It is essential that Tuesdays are a working day and there will other occasions where early evening working (up to 6pm) will be required however this would be planned in advance to cater for our parent/carer schedules.

As a Parenting Wellbeing Practitioner, you will hold a rolling caseload and provide support to parents/carers whose children/young people are experiencing difficulties with their emotional health and wellbeing. PWS aims to upskill parents/carers and empower them to explore new strategies to make effective change. PWS encourages parents/carers to use a solution focussed, goal-based strength approach, building on their existing knowledge to support their child(ren) to thrive.

Parents/Carers are offered a hybrid model of support over a number of sessions which are continuously assessed to measure progress. This is usually provided through one 60-minute session per week which can be received either online, over the phone, at home or out in the community.

The Parenting Wellbeing Service operates within a Thrive Framework where choice and shared decision making is fundamental. It is a relational model, and we hold a non-judgmental and trusting relationship between the staff member and parents. You will receive training on the Thrive model at the start of your employment.

To be successful in this role you will:

Have experience working with and supporting parents/carers whose children and young people are experiencing difficulties with their emotional health and wellbeing.
Have the ability to plan, deliver and evaluate 1:1 and groupwork wellbeing interventions with a solution focussed, goal-based strength approach.
Be able to engage and communicate online and in person with parent/carers, schools, and other professionals or stakeholders representing Barnardo's.
Have an understanding of how to work within a trauma-informed framework.
Have knowledge of safeguarding issues, working within multi-agency frameworks and conducting risk assessments.
Have good time-management, organisational, numeracy and literacy skills including competency on IT software.
Have a full UK driving licence and access to a roadworthy and taxed car.

Although the role is hybrid with the ability to work from home, it is essential to meet the needs of the service to travel around Surrey when necessary. Due to this, access to a vehicle and a valid driving licence will be essential. Car insurance must include business use and be in place before starting with the service. The office base (Surrey Wellbeing Hub) for this role is currently in Leatherhead, Surrey and there is a requirement to regularly attend meetings and collect resources from this location. This base determines your normal deductible commute.

Barnardo's offer their staff regular supervision, external clinical supervision and give all colleagues access to at least three learning days a year (pro-rata). Barnardo's University (BU) facilitate a range of opportunities which will be available through B-learning online and the BU prospectus. However, staff can use this time in a way that works for them – for instance to spend a day shadowing another team.

When completing your application please refer to your skills, knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
Service related sick pay from day 1
Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
Cycle2work scheme
Interest free season ticket loans
Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
20% discount at Barnardo's stores
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
Free access to round the clock employee assistance program for advice and support
Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

Organisation