Safeguarding consultant jobs

Engaging Communities Officer - Sherwood

The Woodland Trust

Remote

£33,518 per year

Full-time

Contract (18 months)

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Job description

The Woodland Trust is looking for an Engaging Communities Officer to join our exciting Sherwood’s Living Legends project funded by The National Lottery Heritage Fund. A development grant has been awarded by Heritage Fund to help the Woodland Trust progress the project over 18-months to apply for a 5-year delivery stage grant. If this application is successful, the project will safeguard the future of ancient and veteran trees in Sherwood Forest and reconnect communities with this iconic landscape. This is a fixed term contract for 18-months, with the potential for an extension.

The Role:

Lead the community-focused development of Sherwood’s Living Legends, shaping how people connect with the cultural, historical and ecological significance of ancient and veteran trees.
Co-create imaginative engagement approaches with consultants, using storytelling, heritage and local myth to inspire urban and rural communities.
Define target audiences and craft compelling key messages that will underpin the project’s delivery-stage communications.
Promote the project across the Sherwood NCA through social media, local press, PR events and creative outreach activity.
Ensure engagement plans are inclusive, accessible and responsive to the needs of diverse communities and participants.
Build and maintain strong relationships with partners, community groups, landowners and Woodland Trust teams to support joined-up project development.
Monitor and evaluate engagement activity, gathering insight and data to inform project design and future delivery.
Represent the project internally and externally, sharing successes and supporting alignment with wider Woodland Trust communications.

The Candidate:

Experienced in coordinating and delivering varied community events, including consultations tailored to different audiences and locations.
Confident leading groups outdoors, with experience engaging children, schools and community participants in nature-based activities.
Skilled in partnership working, able to collaborate with volunteers, community groups and external organisations to achieve shared outcomes.
Strong communicator with excellent written, verbal and digital skills, including social media content creation and public-facing representation.
Committed to equality, diversity and inclusion, with an understanding of how to design accessible and welcoming engagement.
Organised and proactive, able to manage multiple workstreams, prioritise effectively and work independently within a dispersed team.
Competent with IT systems, particularly MS Office and collaborative platforms such as Teams.
Professional, positive and adaptable, able to represent the Woodland Trust and partners with confidence and clarity.
The successful candidate will be required to undertake a Basic DBS Check, as part of our pre-employment screening.

Benefits and Wellbeing:

Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

Enhanced Employer Pension
Life Assurance
Flexible & Hybrid Working Options
Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
Buy and Sell Holiday Scheme
Enhanced Parental Pay
Employee Assistance Programme

About Us:

The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:

To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:

For fairness we keep our candidates’ personal details hidden from the hiring managers, and CVs are redacted until after shortlisting is complete. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply.

Acceptable Use - Artificial Intelligence (AI):

We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now:

If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews to be held on April 21st 2026.

Organisation

The Woodland Trust View profile

Registered Charity

101 - 500

View profile

Posted on: 10 March 2026

Closing date: 07 April 2026 at 23:30

Tags: Conservation, Engagement / Outreach, Environment / Animal

The client requests no contact from agencies or media sales.

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Head of CRM

SportsAid Trust

London, Greater London (Hybrid)

£60,000 per year pro rata

Part-time (Approx. 21 working hours a week (3 days per week))

Permanent

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Job description

THE ROLE

Job Title: Head of CRM

Reports To: Chief Executive

Location: Remote and hybrid working (occasional travel to SportsAid Head Office)

Salary: £60,000 per annum FTE; pro-rated to £36,000 per annum for 3 days/week

Contract: Permanent; part-time

Hours of work: Part-time position, approx. 21 working hours a week (3 days per week), some evening work may be required from time to time, reasonable flexible work options are available.

CONTEXT & PURPOSE OF ROLE

SportsAid is currently implementing Salesforce Nonprofit Cloud as our new organisation-wide CRM platform to strengthen engagement with athletes and their parents/care-givers, supporters and funders, partners, alumni, volunteers and other key stakeholders. The Head of CRM will provide strategic and operational leadership for the charity’s CRM function.

Initially the focus of the role will be to realise the value of the implementation, including adoption, embedding ways of working and processes across teams, improving data quality, refining reporting, ensuring good system governance and optimising organisation-wide usage.

Longer term, the role will develop and lead a CRM roadmap, identifying priorities and enhancements for future development and planning the strategic evolution of our new CRM ecosystem and long-term sustainability of our Salesforce Nonprofit Cloud platform.

You will lead organisational change, embed best practice CRM processes, ensure high-quality data governance and maximise the value of CRM insights to support fundraising, programme delivery, marketing, partnerships and impact reporting.

BACKGROUND

Founded in 1976, SportsAid is a national charity that provides recognition and financial help to emerging young talented sports people – the next generation of British sporting heroes and heroines – often at a crucial time in their personal and sporting development.

SportsAid’s Mission is to champion and support the next generation of athletes to fulfil their potential in sport and life.

We put athletes first. We champion fairness and inclusion. We work together. We are ambitious and accountable.

We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief – particularly at the moments when staying in sport becomes hardest. For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars.

SportsAid manages and delivers several programmes of support including SportsAid Athlete Awards, the Talented Athlete Support Scheme (TASS), the Diploma in Sporting Excellence (DiSE) and Backing The Best.

KEY RESPONSIBILITIES

CRM Strategy & Leadership

Champion CRM adoption across all function areas.
Serve as the internal subject matter expert on CRM best practice.
Lead continuous improvement and optimisation of the platform.
Develop and deliver a multi-year CRM roadmap aligned to organisational strategy.
Act as Product Owner for Salesforce Nonprofit Cloud.

Salesforce Nonprofit Cloud Implementation & Optimisation

Lead final configuration, rollout and optimisation of:

- Constituent management
- Fundraising and donation management
- Grants management
- Beneficiary engagement
- Programme and impact tracking

Configure and manage:

- Custom objects, fields, page layouts, record types
- Validation rules and automation
- Reports and dashboards
- Permission sets and role hierarchy

Oversee integrations (eg website forms, email marketing platforms, finance systems, payment gateways).
Manage sandbox environments, release cycles and change control.
Liaise with external Salesforce implementation partners where required.

Data Governance & Compliance

Develop and enforce data governance policies and procedures.
Ensure compliance with:

- UK GDPR
- Fundraising Regulator guidance
- Charity Commission reporting requirements

Maintain data integrity, security and role-based access controls.
Implement duplicate management, data cleansing and quality assurance processes.
Develop data retention and archival policies.

Reporting, Insight & Impact Measurement

Develop organisation-wide reporting frameworks.
Build dashboards to support:

- Fundraising performance
- Beneficiary progression
- Partner engagement
- Impact reporting

Ensure reliable KPI tracking aligned to Board reporting requirements.
Support data-driven decision making at SMT and Board level.

User Adoption & Training

Develop and deliver a CRM training strategy for all staff.
Create user guides, process documentation and onboarding materials.
Provide ongoing support and troubleshooting.
Establish and support CRM ‘champions’ (super-users) across function teams.
Monitor adoption metrics and address any resistance to change.

Supplier & Stakeholder Management

Manage relationships with Salesforce partners and third-party vendors.
Oversee licence management and budget control.
Contribute to digital transformation projects across the charity.

ESSENTIAL SKILLS & EXPERIENCE

Experience

Substantial experience of a similar role within a UK charity (essential).
Experience with:

- Marketing Cloud Account Engagement (Pardot)
- Experience Cloud
- Payment integrations (eg Stripe, FinDock)
- Grants management workflows

Experience managing small CRM or data teams.
Understanding of impact measurement frameworks in sport or social change.

Salesforce & Technical Expertise

Significant experience administering Salesforce Nonprofit Cloud (or NPSP).
Salesforce Administrator certification (ADM-201); ideally Salesforce Advanced Administrator certification.
Strong understanding of:

- Data model architecture
- Schema design and object relationships
- Flow automation (Salesforce Flow)
- Validation rules and approval processes
- Reports and dashboard development

Familiarity with managing integrations using APIs, middleware or tools such as:

- REST/SOAP APIs, Zapier or similar
- Marketing automation integrations

Experience in implementing and managing Salesforce Applications.
Experience managing CRM data migrations.
Understanding of role hierarchy, profiles and permission sets.

CRM Leadership Experience (ideally involving Salesforce)

Proven experience leading CRM implementation or major system transformation.
Experience developing CRM strategies in a UK charity, membership or sport organisation.
Experience driving organisational adoption and behavioural change.
Demonstrable success improving CRM data quality and insight capability.

Data & Governance

Strong understanding of:

- UK GDPR and data protection principles
- Data governance frameworks
- Information security best practice

Experience implementing data quality monitoring processes.

Project & Change Management

Experience managing system rollouts and phased releases.
Familiarity with Agile or iterative delivery approaches.
Strong stakeholder engagement skills across technical and non-technical audiences.
Ability to translate operational needs into technical CRM solutions.

Communication & Leadership

Excellent written and verbal communication skills.
Ability to influence senior leaders and Board members.
Strong facilitation and training capability.
Collaborative, solutions-focused and pragmatic approach.

Personal Attributes

Strategic thinker with strong operational delivery capability.
Highly organised with attention to detail.
Comfortable working in a growing and evolving organisation; happy to be ‘hands on’.
Passionate about the power of sport to change lives.
Committed to inclusion, diversity and safeguarding principles.

WHAT WE OFFER

The opportunity to lead SportsAid’s digital transformation to ensure the charity is enabled to make a lasting impact on the lives of young athletes and their families.

A collaborative, supportive working environment where your ideas and contributions are valued.

Professional development opportunities to enhance your skills and grow within the role.

Flexible working: reasonable flexible, remote and hybrid working options are available.

Salary: a FTE salary of £60,000 per annum; pro-rated to £36,000 for 3 days/week.

Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.

Healthcare: membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.

Cycle to Work Scheme: available to all staff.

Death in Service Benefit: inclusion in company scheme.

Season ticket loan: an interest free loan is available to all staff.

Holidays: 25 days per year, plus Bank Holidays, increasing by 1 day for each year of service, up to 30 days (pro-rated for part-time roles).

APPLICATION PROCESS

Please apply with your CV and a one page cover note on how you meet the essential criteria – the application deadline is by 5pm on Friday 17th April 2026.

On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete. Shortlisted applicants will be notified by Wednesday 22nd April 2026 to have a preliminary online conversation with the recruiting panel (including the Chief Executive and the database implementation consultant).

Interviews will be held in person on Thursday 30th April 2026 at the SportsAid office in London.

SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.

SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, race, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.

NOTES:

The SportsAid office is in London, but this role can be based remotely.

As the role may involve indirect, online contact with young people, the appointee will be required to undergo an enhanced DBS check in relation to the post.

Organisation