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Operations Director
Are you the strategic and collaborative leader who can innovate with and enable the newly formed central operations team to speed reach and community impact while strengthening resilience?
Location: Redbridge/Hybrid, with flexible working
Salary: FTE £52,000 (£41,600 pro-rata with salary review due in May)
Contract: Part Time 28 hours per week, permanent
Closing date: 24 April 2026
Join a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.
Following a review of the current strategy and resources in 2025, the charity has strengthened its resilience and programme impact. We are now seeking Operations Director to bring the operations teams together and ensure their professional skills and knowledge can add value and impact to the mission delivery and team culture.
About the Role
The role calls for a forward-thinking and accomplished Operations Director to drive efficiency, effectiveness, and to embed a culture of shared leadership, continuous learning, and improvement.
Your strategic leadership and operational brief will span central functions of; Finance, Human Resources, Digital Communications, Risk and Compliance.
A pivotal role at the heart of the organisation, you will ensure that operations run smoothly and effectively, aligning systems and processes with strategic goals and ensuring compliance with relevant legislation and regulations.
You will play an integral role with the CEO, Board of Trustees, partners, and colleagues bringing the vision to life, driving forward strategic priorities, and fostering a working culture where people feel valued, supported, and empowered to do their best work.
Personal style is key, you will be a natural collaborator and a strong communicator, able to build trusted relationships with colleagues, partners, and stakeholders alike.
You will lead the team of committed professionals and manage relationships with outsourced specialists, ensuring the support provided strengthens capacity to change, grow and deliver impact for communities.
What you will bring
We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.
What’s on offer
Shortlisting interviews will take place shortly after by Teams and shortlisted candidates will have an interview on May 6th, 7th or 12th, 2026.
We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Our vision is that no-one feels like suicide is their only option. Our brand and communications are a vital tool to achieve this. Through bold, targeted campaigns and marketing, we want to continue to expand our reach, so that more people know about our life-saving services and we continue to break down the stigma that prevents people seeking and offering help.
The Talent Lead will be the driving force behind CALM’s Ambassador and Talent work, ensuring our high-profile supporters are deeply integrated into our mission to prevent suicide.
This role is the bridge between our influential voices and our core impact areas of campaigns, press, content, social, fundraising and service delivery. This is a strategic, leadership position that requires a high level of collaboration, expert relationship management, robust operational oversight, and a passionate commitment to CALM’s life-saving work.
Responsibilities
Recruitment and retention
Lead on maintaining and strengthening existing relationships with talent and their management teams, working with the Communications Officer to ensure seamless and efficient stewardship and comms that streamline updates and inbound requests
Work closely with the Head of PR & Comms to develop and realise an Ambassador strategy that aligns with our overarching organisational goals and an ambitious targeted recruitment strategy
Lead proactive outreach and attend industry events to elevate CALM’s profile. Identify talent with lived experience that aligns authentically with our cause
Oversee the digital evolution of our talent community, working closely with the Communications Officer to develop new and existing comms channels that connect us with our Ambassadors and their teams, management of contact data within Salesforce, and ongoing monitoring of Ambassador social, press and partnership activity
Beyond the creative and relational, you will oversee the operational excellence of the department. This includes:
Leading on impact reporting and ongoing monitoring of Ambassador activity to measure success.
Managing the full lifecycle of talent engagement, from creating and managing contracts to ensuring all activity is integrated with our Stories and Safeguarding protocols to support both Ambassadors and their teams.
Collaboration
A key part of this role is high-level collaboration with the Fundraising team. You will ensure that corporate partnerships, challenge events, major and individual giving initiatives are fully supported, managing the high volume of Ambassador requests with a strategic lens
Lead on the Talent integration with Fundraising to realise our contractual commitments with funders, and deliver added value to income-generating activity across the full Fundraising mix
Work collaboratively with the Communications Officer and Social Media Manager to deliver industry-leading collaborative content, providing regular, high-impact updates to keep our supporters engaged and informed.
Work with the wider MarComms team to advise on our wider creator strategy, ensuring a cohesive approach to how we engage public figures
Support the Head or PR & Comms to manage Talent-specific press requests, including scheduling and briefing
Your profile
Essential Criteria
Significant experience in talent management, artist relations, or high-level PR/communications
Proven track record of building and maintaining high-level relationships with celebrities, influencers, and their management teams (agents, publicists, and assistants)
Extensive experience in talent-led PR, end-to-end media campaign management, and protecting brand integrity through strategic reputation oversight
Ability to collaborate with multiple teams, managing multiple stakeholders with competing priorities
Ability to develop and realise long-term talent and recruitment strategies that align with wider organisational goals
Highly professional with exceptional interpersonal and communication skills and influencing ability
Proficient in monitoring and evaluating talent activity, using data to produce high-impact reports for senior leadership and stakeholders
Comfortable acting as a public-facing representative for an organisation at high-profile external events and networking opportunities
Desirable Criteria
An existing, active network of contacts within the UK entertainment, sports, or digital creator industries
Experience working alongside Marketing & Comms teams to brief and deliver industry-leading collaborative content and campaigns
Demonstrable experience in drafting and managing talent contracts, service level agreements, and data management (ideally using Salesforce)
Experience working collaboratively with fundraising teams to leverage talent for corporate partnerships, major gifts, and multi-channel public appeals
An understanding of the charity, mental health or suicide prevention sector and the key issues for communication with stakeholders, supporters and the broader public
A robust understanding of safeguarding protocols and the ethical considerations involved when working with high-profile individuals sharing lived experience of mental health or suicide
Why us?
Reports to: Head of PR & Communications
Contract: Full-time
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: £50k-£55k
A work environment that values creativity, personal growth and collaboration.
Applications for this role close on Monday 6th April.
To help people end their misery, not their lives.

The client requests no contact from agencies or media sales.
Are you passionate about building relationships to drive meaningful change to make a real difference in people’s lives? Samaritans is the UK and Ireland’s leading suicide prevention charity. While we are best known for listening to those who need us, we also work to influence change through our advocacy campaigning and relationships with political stakeholders.
We are looking for a Public Affairs and Campaigns Officer to join our team and help influence decision makers and mobilise our campaigners to achieve our vision of fewer lives lost to suicide. You’ll play a pivotal role in delivering inspiring public affairs and advocacy campaign activity that help achieve our policy and influencing aims, resulting in lasting system change.
About the Role
As Public Affairs and Campaigns Officer, you will lead on the development and delivery of impactful advocacy campaigns and public affairs activity, managing supporter journeys and mobilisation, as well as political engagement. It involves building strong relationships with parliamentarians, Samaritans branches and people with lived experience, while producing high‑quality campaign actions, briefings, events, and intelligence to influence change.
Contract
£30,000-£33,000 per annum plus benefits
Full Time (35hrs per week)
Permanent
Hybrid working with link to Ewell office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days per month. This role will also involve regular travel to Westminster.
We are passionate about flexible working, talk to us about your preferences
What You’ll Do
What You’ll Bring
See full Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
Applications close: Sunday 19th April 2026
Interviews: w/c 27th April 2026
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Westminster is delighted to offer a role within our successful Information and Advice Team, with a focus on supporting Westminster residents from Global Majorities, gaining skills and knowledge to develop your career in I&A.
The successful applicant will benefit from working within an experienced and friendly team. Full training, including completion of Level 3 Information and Advice certification, will be provided. If you are fluent in one of the following languages, Arabic, Somali or Bengali, and would like to work with us to enable our team to better support non-English speaking Westminster older residents to access our Information and advice service, this could be the role for you.
This is a real opportunity to build a career in Information and Advice. Join us to make a real difference to the older residents of Westminster.
Closing Date: 8th April
Please specify which language you can speak in addition to English (Arabic, Somali or Bengali).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Are you a committed compliance and risk professional looking to apply your expertise to improve humanitarian action? Join Start Network — a growing, values-driven network transforming the way crises are anticipated and responded to globally.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness
and ethics of humanitarian action. We do this by working as a network to develop, test & spread
new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of over 130 local, national and international NGOs based all
around the world. We also support 10 national and regional hubs made up of civil society
organisations and NGOs as our vehicle for devolving power, resources and accountability
THE ROLE
The Risk and Compliance Advisor forms a key part of the Assurance Team, which provides confidence to senior leadership and the Board that Start Network’s risk management and control environment is effective.
The postholder will support organisation‑wide risk management, compliance processes and member capacity strengthening. This role requires excellent communication skills, sound judgement, and the ability to navigate complex issues calmly and logically.
Risk Management: Support organisation‑wide risk identification, assessment and monitoring; maintain risk registers; embed risk processes in planning and decision‑making.
Investigations: Coordinate external investigations into fraud, corruption and anti-money laundering, including managing specialists.
Sanctions & Vetting: Support vetting processes and keep vetting data accurate and up to date.
Compliance: Deliver compliance spot checks, ensure donor due‑diligence commitments are met
WHAT WE ARE LOOKING FOR:
We’re looking for someone with solid experience in risk, assurance and compliance, who can confidently support teams across a fast‑moving, values‑driven humanitarian network. You’ll bring strong analytical skills, excellent communication, and the ability to manage complex cases, including fraud and corruption matters. You’ll be comfortable working with diverse stakeholders, handling sensitive information, and supporting organisation‑wide risk processes.
You should be confident using data and digital tools, able to explain complex issues clearly, and proactive in strengthening risk management and compliance systems.
Experience in the humanitarian or nonprofit sector, professional risk qualifications, or experience in capacity strengthening are a bonus but not essential.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
OUR OFFER TO YOU
INFORMATION FOR CANDIDATES
Our roles are open to discussion about flexible working. For part-time working and job-shares, please get in touch with us before putting in an application.
Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile.
APPLICATION
Please contact the People and Culture Team if you have any questions or need support with your application. Please email P&C team.
We use Be Applied, our online recruitment platform which uses anonymised applications and predictive, skill-based assessments which are blind- reviewed to reduce bias.
Closing date: 10th April 2026
Date for 1st Interview: Week commencing 13th April (Subject to change)
Date for 2nd Interview: Week commencing 27th April (Subject to change)
We reserve the right to close this vacancy early if we receive a high number of applications and we may review candidates on an ongoing basis, so please apply early where possible to avoid disappointment.
Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during employment, or incidents under investigation when the candidate left employment. For more information regarding this scheme, please visit our website.
The Company
Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.
Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.
We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.
The client requests no contact from agencies or media sales.