Senior visitor experience officer jobs

The Senior Legacy Officer will lead the delivery and development of St Luke’s legacy fundraising programme, taking ownership of one of the hospice’s most critical income streams. Reporting to the Head of Public Fundraising, the role will focus exclusively on growing legacy income through strategic marketing, supporter engagement and stewardship, pipeline development and internal advocacy. The post holder will be responsible for the day-to-day management and continuous improvement of the legacy programme, using insight and best practice to maximise long-term income while delivering an outstanding supporter experience.

What you’ll be doing:

• Leading and developing St Luke’s legacy fundraising programme
• Planning and delivering multi-channel legacy campaigns
• Managing Free Will Writing initiatives and legacy events
• Building strong relationships with legacy supporters, pledgers and professional partners
• Developing engaging supporter journeys and stewardship communications
• Monitoring pipelines, income forecasts and campaign performance
• Acting as an internal advocate for legacy giving across the organisation
• Ensuring all activity complies with fundraising regulations and GDPR

We’re looking for someone who brings:

• Experience in legacy fundraising, direct marketing or supporter led fundraising
• Excellent relationship building and communication skills
• Strong copywriting and storytelling ability
• Confidence using CRM systems, data and reporting tools
• Strong project management and organisational skills
• Sensitivity and empathy when working with donors and bereaved families
• Knowledge of fundraising regulations and data protection requirements
• A relevant fundraising or marketing qualification is desirable but not essential.

Senior Projects Officer – Wilder Hickling
Hours: Part-time, 3/5 or 4/5
Contract: Fixed Term, until 30 November 2027. (With potential to extend and increase in hours dependant on securing funding for the project delivery stage).
Salary: £30,976 per annum, pro-rata
Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk, NR1 1RY

This is an exciting time for Norfolk’s largest conservation charity as it celebrates its centenary year and continues to expand its vital work for Norfolk’s wildlife.

About Us

Norfolk Wildlife Trust is the county’s largest environmental charity, committed to the protection and enhancement of Norfolk’s wildlife and wild places.

Norfolk Wildlife Trust is a registered charity and the oldest Wildlife Trust in the country. Established in 1926, we now manage over 60 nature reserves and other protected sites in Norfolk including ten kilometres of coastline, nine Norfolk broads, nine National Nature Reserves and five ancient woodlands.

About the Role

Norfolk Wildlife Trust is seeking a highly motivated and experienced senior projects officer to support the delivery of the development phase of a project to deliver an inspiring future vision for Hickling Broad and Marshes.

The largest of the Broads, Hickling is a year-round haven for wildlife situated at the heart of a thriving local community and attracting a wide range of visitors. Bringing together workstreams in ecological management, estate management, visitor experience and engagement, this project is based on a shared vision and aims to deliver ecological, social and economic wellbeing outcomes for the nature reserve and the surrounding area.

Reporting to the Project Manager for the Wilder Hickling project, the successful candidate will provide project support and co-ordination for the development phase of the project which will include the detailed planning and deliverables to successfully obtain permissions and funding for the delivery phase.

The post offers an excellent opportunity for a senior projects officer to build their experience supporting a high profile, multidisciplinary strategic project in cooperation with colleagues, partners and the local community working with a project team from across the Trust.

Excellent co-ordination and collaboration skills and the ability to support the project manager in driving delivery are essential to allow you to support and enable the organisation to bring our vision for a Wilder Hickling to life.

The successful candidate must have proven project management skills from previous roles, providing both general project management support and specialist multi-disciplinary support. Having worked within a project management framework is essential, qualifications are highly desirable.

There is the potential for this role to be extended into the delivery phase of the project subject to the successful outcomes of the development phase.

If you are an experienced senior projects officer, passionate about making a positive impact for Norfolk’s wildlife, we’d love to hear from you.

The initial closing date for applications is 9.00am on Monday 20th July 2026.
However, applications will be reviewed on a rolling basis; the vacancy will remain open until filled and interviews will be arranged as appropriate applications are received.

Previous applicants need not apply.

Interested?

If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.

No agencies please. 

Head of Communications & Public Affairs

The Head of Communications & Public Affairs is a pivotal role at Royal Botanic Garden Edinburgh (RBGE) promoting our world-leading work in science, conservation, horticulture, and education.

Working as an active member of the Senior Leadership Team, this role will lead the organisation’s approach to strategic communications, seeking opportunities to engage external audiences, disseminate key messages, and raise RBGE’s profile on a national and international stage through press and media engagement.

With oversight of the communications and publishing functions, this role will also provide key support to the Regius Keeper and the Executive Team in shaping engagement and communication strategies with political stakeholders across the Scottish and UK governments.

This is an exciting opportunity to make a real impact in the next phase of RBGE’s corporate strategy, strengthening key policy relationships and promoting RBGE’s expertise to deliver real impact in the fight against the twin crises of biodiversity loss and climate change.

Closing date:                            09:00am (BST) on Monday 20 July 2026        
First interview date:               30 July 2026
Second interview date: 5 August 2026

Recruitment information: 

Further details on the job description, person specification, and how to apply can be found in the candidate pack for the role on our website here: Head of Communications and Public Affairs Candidate Pack

This is an exciting opportunity to play a pivotal role in growing a major donor programme that directly supports life-changing eye care services in the Holy Land. You will work closely with the Executive Director, UK (EDUK) and senior leadership, including the CEO and Trustees, to contribute to the long-term sustainability of a respected and impactful international charity.

As part of a small, ambitious and collaborative UK team, you will play a major role in shaping and developing the major donor programme, building meaningful relationships with supporters and seeing the tangible impact of your work on patients and communities.

The St John of Jerusalem Eye Hospital Group (SJEHG) is a UK-registered charity delivering expert eye care to the people of the Holy Land, regardless of ethnicity, religion or ability to pay. It operates through two locally-registered charities to provide services in East Jerusalem, the West Bank and Gaza.

his is an exciting time to join Discover 

In spring 2026 we delivered a major programme of business transformation including rebuilding site infrastructure, new visitor spaces, an improved ticketing model and revised accounting system and procedures. 

We’re now looking for a permanent, part-time Finance Director to join our Senior Management team, shape and manage the finance department and bring financial insight to all areas of decision making. 

Overview of the role 

• Overseeing and continuously improving our financial systems, controls and processes 

• Leading, mentoring and developing the finance team 

• Producing management accounts and reports to funders 

• Analysis of financial performance and drivers 

• Leading budgeting, forecasting and financial planning processes. 

• Cash and treasury management 

• Prepare statutory accounts and run the external audit processes. 

• VAT checks and returns 

• Ensuring compliance with charity, company and tax regulations and funder requirements 

More information and a Job Description can be found on our website.

Lichfield Cathedral is about to embark on an exciting period of fundraising and development.

Are you a team player

• With senior fundraising experience?
• With experience of managing a team?
• Who enjoys engaging with stakeholders?
• Who has worked on large grant applications?

Do you have

• An excellent eye for detail?
• A desire to support a good cause?
• Excellent communication skills?

If you have the skills and qualities required and would like to work within our dedicated team at Lichfield Cathedral, then we would love to hear from you.

Location: Fully remote with flexible working arrangements 

Salary: £51,500 FTE

Contract: This role is part time for 3 days a week (0.6FTE). 

Closing date for applications: 5th July

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

Screening calls: 16th/17th July

Panel interviews: 22nd July 

Start Date: ASAP

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces. 

We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. 

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. 

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

It’s an important moment for us – we are now in our second year of our five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. We now have approximately 3.5 million visitors to Warm Welcome Spaces each year. In January we delivered a hugely successful second ever Warm Welcome Week in collaboration with a wide variety of partners. 

The Opportunity

This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role. If you are brilliant at leading and developing complex multi-stakeholder processes and systems, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.

To support ongoing growth and development of the Warm Welcome Campaign, we are looking for a Head of Operations to be responsible for supporting the Senior Leadership Team in the effective and efficient running of the Campaign and the coordination and development of our ambitious 5-year strategy. The role will sit within Warm Welcome’s Senior Leadership Team, which also includes the Campaign Director, Director of Communications, Director of Programmes and Development, and will report directly to the Good Faith Partnership Operations Director. 

The purpose of the Warm Welcome Senior Leadership Team is to:

• Own and develop the Warm Welcome strategy, ensuring sustainability and delivery

• Lead, direct, engage and inspire the Warm Welcome team, setting the tone and culture

• Be accountable for significant decisions, challenges and risks.

The Head of Operations role will help to support and co-ordinate the work of the Senior Leadership team to be as effective as possible in achieving this purpose.

We’re looking for someone who thrives on fast-paced and varied work, organisational growth and development and has demonstrable experience of making things happen. The ideal candidate will be highly organised and solutions-oriented, while also bringing a creative, innovative and forward-thinking approach. 

At Warm Welcome, we value diversity and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.

Responsibilities

The role will be responsible for:

• Supporting and coordinating the Warm Welcome Senior Leadership Team to function as effectively as possible

• Supporting the Warm Welcome team to ensure that our 5-year strategy is delivered on time and to budget, including coordinating our annual workplan of activities against our strategy

• Developing our internal set up, processes and systems during a period of growth

• Overseeing the Warm Welcome financial, compliance and risk management

• Coordinating the Warm Welcome team growth, culture and performance

• Overseeing long term financial planning and forecasting for Warm Welcome

• Supporting the delivery of other Warm Welcome efforts, as appropriate

Person specification 

Strategy Oversight and Development

• Experience in coordinating workplans linked to a strategy to ensure that progress is being made and any areas of concern are identified and acted on quickly

Developing internal processes and systems

• Ability to create and develop high functioning, accessible systems for the whole team’s use

• Highly organised with accurate record keeping and ability to prioritise work to ensure deadlines are met and opportunities are maximised

• All candidates will need to be competent with CRM Systems, Google Suite and Microsoft Office

Financial, Risk and Compliance management 

• Experience of financial management, including budget setting, owning and developing budgets, and reporting processes

• Experience of overseeing risk management and mitigation within a team

• Experience of overseeing compliance i.e. reporting to the Charity Commission, reporting related to GDPR, developing and reviewing policies etc.

Team growth and performance

• Experience of line management, leading and developing high-performing teams, fostering a culture of collaboration and empowerment.

• A strong team player who is flexible, positive and responds with strong influencing and negotiation skills and a commitment to the organisation and team working

• Experience of leading organisational growth, set up and design

Working Arrangements 

• Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK. 

• This role is fully remote, with flexible working arrangements. 

• All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

Please refer to the attached job description for full details. 

Lead a vibrant community hub where every day makes a difference. Help shape a safe, welcoming space that brings people together and generates real impact.

We’re looking for a dynamic and hands-on Community Centre Manager to take the lead in running a thriving, multi-use community facility. This is not just a management role – it’s an opportunity to build relationships, create opportunities, and play a central role in the life of a diverse and growing community.

As the driving force behind the centre, you’ll oversee day-to-day operations, lead a dedicated team, and ensure the space delivers high-quality services while remaining financially sustainable. You’ll have the autonomy to identify new income opportunities, strengthen partnerships, and continuously improve how the centre serves its users.

This role is ideal for someone who enjoys variety – from managing facilities, budgets, and compliance, to engaging with local residents, tenants, and stakeholders. No two days will be the same, and your impact will be visible across everything from the condition of the building to the experiences of the people who use it.

What you’ll be doing

• Leading and supporting a small  team, creating a positive and high-performing working environment
• Managing the day-to-day running of the centre, ensuring it is welcoming, safe, and efficient
• Driving income through room hire, bookings, and identifying new opportunities
• Overseeing facilities, maintenance, and contractor relationships
• Taking ownership of health & safety, safeguarding, and compliance across the site
• Managing budgets, monitoring performance, and ensuring value for money
• Building strong relationships with tenants, partners, and the wider community

Why this role stands out

• A genuine opportunity to shape and influence a vital community asset
• A varied role combining leadership, operations, and community engagement
• The chance to make a visible difference to people’s lives locally
• A supportive environment with scope to introduce new ideas and improvements

We’re looking for someone who:

• Has experience managing a community facility, public building, or similar environment
• Brings strong leadership skills and enjoys developing and motivating teams
• Is confident managing operations, compliance, and competing priorities
• Understands how to balance community impact with financial sustainability
• Builds relationships easily and thrives in a people-focused role

If you’re looking for a role where you can lead, influence, and make a meaningful impact every day, we’d love to hear from you.

Help us tell the story of a college that changes lives

WM College is an educational charity with a long-standing mission to support adult learners and the wider Camden community. We're looking for a creative, organised and people-focused Marketing & Events Coordinator to help tell our story — through engaging events, exhibitions and content that show what our learners achieve.

What you'll be doing

This is a genuinely varied role at the heart of college life. One week you might be coordinating a private view in our gallery; the next, capturing learner stories at our awards evening or helping welcome hundreds of visitors at an open day.

In this varied role, you'll:

• Help plan and deliver open days, exhibitions, private views, learner awards, craft fairs and other college events
• Create and schedule content for our website and social channels, capturing learner stories, photos and video along the way
• Liaise with learners, staff and local partners to celebrate what we do
• Keep the practical side running smoothly - event logistics, marketing administration and supplier coordination

Who we're looking for

You might be a marketing assistant, events coordinator or arts administrator - or you might come from somewhere else entirely. 

This role is ideal for someone who:

• Has experience in marketing and/or events - in any sector, though education, charity, arts or community experience is a bonus
• Enjoys working collaboratively and thrives in a purpose-driven environment 
• Can juggle priorities, stay organised, and communicate with warmth and clarity
• Is motivated by a mission to help others access education and lifelong learning
• Wants to join a new, growing team and help shape the college's future - no two days are the same

How and where you'll work:

• Part-time: 0.6 FTE (equivalent to three days a week)
• The salary is £16,949 - £18,245 per annum (pro-rata of £28,248 - £30,408 FTE)
• Hybrid working: our marketing team is in the office on Tuesdays and Wednesdays, and we'd ideally like you in for one or two of those days; the rest is flexible between home and office
• Occasional evening and weekend work to support events, planned well in advance - including two Saturday open days a year
• This post is subject to an enhanced DBS check, which we arrange

Why join us

By joining WM College, you'll be part of something special - helping us continue to offer inclusive, supportive education for those who need it most.

Interviews are scheduled for w/c 6th July (likely 7–8 July).