Service support assistant jobs

If you have natural enthusiasm for working with young people and are committed to working to improve their life chances, then Southover Partnership would like you to join our welcoming and passionate team.

We are an Independent Special Needs day school for pupils with Social, Emotional and Mental Health difficulties, Autistic Spectrum disorder and other complex needs. All pupils have an Education, Health and Care Plan (EHCP) and are placed by a wide range of local authorities. Typically, the pupils placed at our school have had significantly disrupted educational journey's. Southover provides an education for KS3, KS4 and KS5 students.

Our work at Southover is underpinned by the principles of Attachment Theory. We follow a small school model because we believe it delivers the best outcomes for our students. This means each school community gets to deeply know and understand its students and gives them the opportunity to be more directly involved in their own education.

This is an exciting opportunity in an good school for an experienced, enthusiastic and committed person, who will continue to maintain the School high standards by providing abundant opportunities for all students to achieve.

Job Purpose:

To support the academic and behavioural needs of the students at Southover Partnership to enable them to develop personal, social and academic skills. To assist the staff team at Southover Partnership in enabling a calm and purposeful environment for education.

We are looking for:

• An all-round individual, who is able to inspire and motivate students

• Has a proven track record of high standards with pupils with challenging/complex behaviour within a SEHM or similar setting

• Has excellent interpersonal and organisational skills

• Has an interest in, and understanding of, the factors, which affect behaviour

• Is both flexible, a good team player and has a good sense of humour

• A positive attitude to hard work and challenging situations

We can offer you:

• A welcoming and positive working environment where the wellbeing of both students and staff is a high priority

• Students with whom you can make exceptional progress

• The opportunity to be part of a hard-working, supportive, solution focused team of professionals

• A highly rewarding job where you can make a difference to young people’s lives

Please note that we can only accept our standard application form and not CV’s.

Informal discussions are welcomed by contacting the School Office.

The Southover Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share the same commitment. The post is subject to an Enhanced Certificate of Disclosure from the Disclosure and Barring Service and a range of other recruitment checks. All adults employed by the school have a responsibility for data protection and have a duty to observe and follow the principles of the GDPR Regulations.

The Southover Partnership welcomes applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation. All applicants must be able to provide evidence of their Right to Work in the UK to be considered for this position.

PLEASE NOTE: We reserve the right depending on the number of applications received to shortlist and interview candidates prior to the closing date.

• Are you looking for an opportunity to progress in store management?

  We’re looking for an Assistant Store Manager on a 6 months fixed term contract to join our fashion store team in Matlock so we could be the perfect match!

  What does this role involve: 

  As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.

  Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:

  • Ensuring highest standard of customer service
  • Achieving targets 
  • Maintaining a high standard of visual merchandising
  • Maximising sales through physical and digital channels
  • Supporting with the recruitment and development of volunteers
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock

  Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. 

  Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. 

  What are we looking for:

  • Experience in a customer facing role
  • Supervisory experience
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards 
  • Results driven but with a recognition of right result, right way.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Belonging at BHF

  We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

   

   

   Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Wagestream - claim early access to your wages as you earn them
  • Holistic support leave of up to 10 additional days off each year 
  • Enhanced family policies (maternity, paternity and adoption leave
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  • Click the “Apply” button below.
  • You’ll be seamlessly redirected to the BHF Careers page.
  • Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check 

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. 

Volunteer Lead

What is the opportunity

Balance is seeking a persuasive and values based role model to work with its leadership team and operational managers to build the volunteer offer across the charity and its services. This is a part time post based on 25 hours per week based at our offices in Kingston with additional flexibility for home working.

About your values and strengths

You are someone who strengths and values will align with the following attributes:

• Shows independence and can think on their feet to bring new ideas to the table
• See’s volunteers as valued contributors to support the visibility and inclusion of with learning disabilities in our communities.
• Is collegiate and outward facing in their working style.
• Sees problems as opportunities particularly in building you own knowledge and that of others you work with

What you can expect from us

A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do. A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.

You can also expect

A commitment to training and professional development to support internal progression in and beyond the charity. Inclusion in and a 3% employers contribution to the charity's pension scheme. Generous annual leave allowance of up to 25 days a year plus bank holidays and an additional day off for your birthday. Access to a range of discount schemes including Blue Light Card Access to the charity's employee assistance programme. Access to travel card loan, and bike to work scheme.

To Apply

Please follow the link to our recruitment site and ensure that you submit both a current CV and supporting statement that addresses the strengths and values set out in the person specification.

We are an inclusive employer

This charity employs and welcomes applications from backgrounds and communities that are widely representative of the SW London communities in which it works.

Within commuting distance of our Birmingham, Blackburn, Bradford or Doncaster campus

Fixed term | Part-time - 22 hours per week

£28,598 FTE | £17,159 actual salary + benefits

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.

Our programmes are designed by teachers and leaders who understand the joys and pressures of school life. We work in collaboration with schools across the country, ensuring that findings from our research benefits all schools, teachers and leaders.

About the role

We’re seeking a proactive Finance Assistant to join our friendly finance team on a short-term basis, providing extra support during a busy period. You’ll play a key role in keeping our day-to-day financial operations running smoothly, raising and issuing purchase orders, processing invoices accurately, and responding to queries from suppliers and colleagues. With a sharp eye for detail and an organised approach, you’ll help us maintain clear, up-to-date records and support the National Institute of Teaching’s mission through high-quality financial administration. 

At the National Institute of Teaching, we believe teaching is a fundamental societal good, a privilege and a responsibility, and this role helps ensure the financial foundations at the Institute enable our work to support teachers and school leaders.

Key Benefits

• Generous Annual Leave – 27 days’ holiday a year (plus 8 bank holidays).
• Flexible Working – we offer flexible start and end working times, with hybrid working in place for all roles.
• Pension - Entry to the Local Government Pension Scheme.
• Salary Sacrifice Schemes – we offer salary sacrifice schemes for bikes, cars and tech!
• Lifestyle Benefits – We offer discounts on gyms, cinema, retail and much more!
• Parenthood Leave – We offer above the statutory minimum for maternity, adoption and paternity leave.
• Working Environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
• Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.
• Development: We fully support the development of our staff and ensure that you have high level of continuous professional development.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

If you have any queries about this role, please contact our recruitment team.

For more information and to apply, please visit our vacancies page.

Closing date: 4.00pm on Friday, 27 March 2026.

We reserve the right to close this vacancy early if we receive a high volume of applications.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.

About the role: 

Porchlight’s Housing Management Team provide a property management service for supported accommodation across Kent, housing people at risk of homelessness. The project Manager will be leading and developing a team of Housing Management Assistants, to ensure an effective and efficient service is delivered.

The role will include but is not limited to ensuring all Porchlight’s owned and managed accommodation is compliant with Legislation and relevant standards, voids are kept to a minimum, risk is managed appropriately, new builds are ready for occupation, tenancy related issues are resolved.

Housing Management is a fast-paced environment requiring the ability to prioritise and meet deadlines. The candidate will need to ensure that working practice meets policy and procedural requirements especially in regard to, safeguarding, health and safety and equality and diversity. 

The role requires:

• Experience in effectively managing and leading a team.
• A flexible, responsive and solution focused approach.
• A minimum of 3 years’ experience in Housing Sector or Property Management.
• Knowledge of Legislation and Regulatory Standards around Housing compliance.
• Good communication and prioritisation skills.
• Ability to manage a budget.
• Car user with full driving licence and access to own vehicle (subject to the provisions of the Disability Discrimination Act 1995)

Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk.  

Working pattern: 9am to 5pm Monday to Friday with some flexibility required.  

Contract type: Permanent 

Interview date: 7th April 2026

Please note, salaries are pro-rata for part-time positions.  

Head of Services
LinkAble Woking (Charity)
2 Board School Road, Woking, Knaphill GU21 5HE

£50,000 a year – Permanent, Full‑time

Job details

Pay: £50,000 a year
Job type: Permanent, Full‑time
Shift and schedule: Weekend availability

Location:
2 Board School Road, Woking, Knaphill GU21 5HE

Benefits

(Pulled from the full job description)

• Employee discount
• Sick pay
• Free parking
• Store discount
• Company pension
• Company events
• On‑site parking

Full job description

About LinkAble
LinkAble is a charity in Woking supporting people with a learning disability and autistic people to create the life they want to live. Our vision is a world where they and their families are empowered and supported to live life to the full.

About the Role

This is a rewarding senior leadership role at an exciting time for LinkAble.
As Head of Services, you will join the Senior Leadership Team with the Chief Executive and Head of Finance. You will provide both strategic direction and hands‑on operational leadership, role‑modelling best practice and coaching staff across all children’s, young people’s and adult services. You will ensure services are safe, high‑quality, financially sustainable and continuously improving.

We have secured a two-year extension to our Short Breaks contract and expanded our adult services premises, creating strong opportunities for growth and innovation.

While the role oversees all services, you will directly manage children’s services day to day, supported by two Team Leaders. Adult services leadership is supported by the Adult Services Development Manager.

You will be responsible for:

• Strategic and operational leadership across all services
• Direct leadership of children and young people’s services (minimum 2 years’ experience with high‑support‑needs CYP required)
• Oversight of adult services, supported by the Adult Services Development Manager
• Management oversight of 60–80 sessional staff
• Contract management and commissioner relationships, especially with Surrey County Council
• Monitoring performance, outcomes and attendance
• Ensuring Ofsted and CQC compliance and robust safeguarding
• Developing three new income‑generating services (PA service, Post‑16 service, education for children not in school)
• Partnership building, networking and statutory funding

You will play a key role in ensuring LinkAble stays sustainable, responsive and ambitious within a changing external environment.

About You

We are looking for a values‑driven senior leader with:

• Significant management experience in the disability sector (e.g., special school, charity, children’s residential care)
• A credible, respectful and motivating leadership style
• Level 5 Education or Health & Social Care qualification (or equivalent)
• Experience supporting people with learning disabilities or autism with moderate to high support needs
• Experience with non-speaking children and/or behaviour that challenges, including de-escalation techniques
• Strong safeguarding, compliance and incident‑management knowledge
• Confidence identifying growth opportunities and diversifying income
• Related sector experience (physical disabilities, ABI or complex needs) also welcomed

You will be a visible, approachable and inspiring leader, able to balance strategic thinking with hands‑on operational presence.

Working Pattern

• Mon, Wed, Thu: 10:00–18:00
• Tue, Fri: 09:00–17:00

Flexibility is required for occasional evenings, weekends, on‑call duty and to work during school holiday playschemes.
We are interviewing as applications are received.

Pay: £50,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• On‑site parking
• Sick pay
• Store discount

Application question(s):

• Do you have significant hands-on experience of supporting children with additional needs? If so, please say which organisation and role this relates to on your CV. Candidates who don't evidence this will not be shortlisted.
• Do you have experience of management in education, health or social care services?
• Do you have experience of supporting children or adults with high support needs and challenging behaviours. Please note the organisation and role this relates to on your CV. Candidates that don't evidence this will not be shortlisted for interview.

Work Location: In person

Contract: Permanent, full time (37.5 hours per week) 

Salary: £25,787 to £27,047 per annum 

Location: Southampton SO30 2HL  

Closing date: Sunday 29th March 2026 

Interview date: Wednesday 8th April 2026 

We're recruiting an Assistant Manager – Off-site Services to lead and streamline our home-based pet operations.

In this role you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! 

More about the role

Our beautiful centre opened in 1988 and occupies approximately three acres of land in a discrete location surrounded by fields where we can walk our dogs, providing some wonderful enrichment in a quiet environment. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens. 

In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while identifying efficiencies and making decisions that prioritise offsite pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of our foster and home direct services, placing pets directly from one home to another, with experience in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers and current owners.

You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinators maintain the highest standards of animal care and adheres to national processes in case management. Teamwork is essential to address the most urgent cases effectively.

Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally.

At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site.  Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time.

This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends.  

About you

You’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with extensive knowledge of pet welfare and care. 

As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement, empowering them through effective management and coaching. 

With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations. 

Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you’ll have a genuine desire to enhance offsite pet care services, actively engaging your team in the process. 

Having worked in emotionally charged environments, you understand the importance of resilience. Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace. 

Knowledge, skills, and experience 

• Significant experience in managing a team. 
• Significant experience in delivering high level Customer service in a fast-paced environment. 
• Expertise and application of pet welfare and handling of domestic animals 
• High standard of verbal and written communication. 
• Current full driving license 
• The ability to demonstrate, understand and apply our Blue Cross values 

It would be great (but not essential) if you also had: 

• Performance management and improvement experience.  
• Experience working with volunteers. 
• Understanding of safeguarding issues. 

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. 

How to apply 

Click the apply button below and complete the online application process before the closing date on Sunday 29th March 2026. 

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page

This position is offered on a full-time basis, though we welcome applications from candidates interested in working 3–4 days per week

This is a really exciting time to lead on Service Design at UK Youth. The Government’s recently-launched National Youth Strategy represents a shift in youth work’s recognition. UK Youth is about to launch its own new Strategy and we have big ambitions for the coming year – in this crucial leadership role, you’ll drive forward our ambition to design, test and scale the very best solutions to the challenges faced by young people and the professionals supporting them. 

UK Youth’s Impact Function has grown over the last year – we’re investing in the power of evidence, human-centred design and influential storytelling to improve the equity and effectiveness of youth work. Join us and help build a society that backs every young person – through each spark, struggle, and success.​

Purpose of the job

This role is responsible for the design of UK Youth’s support to young people, youth organisations and youth workers. This could include structured youth work programmes, funding and grants+ programmes, professional development initiatives, and campaigns.

You will lead and oversee end-to-end design processes, ensuring that UK Youth develops fully packaged offers that respond to the evidence base and people’s needs, drive forward our strategy and achieve incredible impact. You will work across UK Youth teams, with external design partners, and meaningfully involving young people and the professionals who support them in the design process.

You will be experienced in developing high quality funding propositions (proactively and in response to new business opportunities). You will be confident in taking a human-centred design approach to tackle some of the youth sector’s knottiest problems.  You will design solutions to important problems, ensuring that they are feasible, equitable, impactful and scalable.

In 2026, our priority topics for youth work programmes and network development are: mental health and wellbeing, employability, social cohesion and community safety.

 As a leader, you will work closely with research, evaluation, policy, service delivery, network development, and fundraising teams. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work and collaborate effectively with the Design team.

Why work at UK Youth?

UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) In 2026, we will be launching our new strategy, positioning UK Youth to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.

 UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change in a driven and supportive team that puts evidence at the heart of our work.

Role Responsibilities

• Designing Solutions

• Developing new business and funding propositions

• Embedding Human Centred Design

• Building a strong external network to support the Design team’s work

• Operations

Experience we're after

• Significant experience of leading and overseeing the development of new business propositions and proposals to time-limited funding opportunities

• Significant experience of designing interventions (digital and/or physical) for young people and/or those who support them 

• Experience using human-centred-design methods and mindsets; managing projects across the end-to-end design process

• Proven track record of inspiring and motivating diverse teams and improving collaborative ways of working across teams and departments

• Experience of developing high quality programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable)

• Experience of commissioning and managing external design freelancers and consultants (desirable)

• Experience of designing and/or delivering professional development programmes (desirable)

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 25th March 2026 at 23:59pm (midnight)

Provisional Interview Dates: 1st and 2nd April (In person at our London Office)

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Be a part of a collective and supportive team by joining the London District.

Our Operations Support Assistant will be a core member of the team and will have the opportunity to engage with the many workstreams in the life of Methodism in London. We’re looking for someone who is a great organiser (of themselves and others), fab at administration, but you’ll also need some skills in IT applications. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role. Please note, at least one day of this role should be worked from home.

Do you have experience in customer service and love speaking to people? Do you want to help deliver an excellent supporter experience to support raising funds for a charity? If so, come and join our London team and contribute to the incredible work that we do across Sue Ryder.

The Supporter Services & Standards Assistant will be a key team member of the Supporter Experience, Data and Insight Team in London.

You will be responsible for:
• Responding to customer/supporter queries, questions, and complaints across multiple channels.
• Processing and reconciling fundraising income at Sue Ryder.
• Thanking supporters for their donations and assisting with the delivery of supporter/customer journeys, or aspects of supporter journeys.
• Assisting with the management of compliance and best practice at Sue Ryder.
• Responsible for the day-to-day maintenance of the Fundraising Database

About You
The successful candidate will have good communication skills both written and verbal. You will be organised with the ability to work within a team. Ideally you will have experience with managing a customer ticket system or group inbox with excellent attention to detail and an understanding of the importance of data quality.

This is an excellent entry level opportunity for a capable and proactive individual to advance their career and learn about all aspects of Supporter Care.

Minimum Essential criteria:
• Computer literate with experience using Microsoft programs such as Word and Excel
• Experience of data entry, and understanding of the importance of data quality
• Strong standard of numeracy, comfortable manipulating large and complex spreadsheets
• Available for hybrid working, 2 days in London minimum

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Closing date: 30th March
Interviews: TBC

**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Are you an organised and proactive events professional with a passion for creating high-quality supporter experiences?
From intimate cultivation dinners to flagship stewardship moments, our high value events play an important role in building meaningful relationships with our most committed supporters. We’re looking for an exceptionally organised High Value Events Assistant to play a key role in supporting the delivery of this varied and ambitious programme.

What does this role do?
As High Value Events Assistant, you will:

• provide high-quality administrative and delivery support across a portfolio of flagship, bespoke and stewardship events for high value audiences.
• manage guest lists, invitations and RSVPs, ensuring accurate data handling and a seamless supporter journey.
• support the development of event content and collateral, including liaising with internal teams and sourcing compelling case studies.
• research and liaise with venues and suppliers, source prize donations and support event logistics to ensure smooth delivery.
• lead on the organisation of regular internal events, including the annual departmental conference.
• take responsibility for delivering a small number of supporter engagement events, working with major donors and corporate partners where appropriate.

Interviews for this role are provisionally scheduled for Tuesday 31st March and Wednesday 1st April 2026 and will take place on Teams.

Could this be you?
To be successful in this role, you’ll have experience in events, administration or team support, ideally within the charity, fundraising or corporate sectors. You’ll be highly organised, detail-focused and confident managing multiple priorities in a fast-paced environment. You’ll bring strong communication skills, sound judgement and a proactive approach to problem-solving. Most importantly, you’ll be motivated to contribute to impactful events that support the mission of Dogs Trust.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Contract:  Permanent, full time 37.5 hours per week

Salary:  £25,787 - £27,886 per annum

Location: Newport NP18 2LH

Closing date:  Monday 16th March 2026

Interview date:  Tuesday 24th March 2026 

We’re looking for a passionate and driven Assistant Manager – Client Services to help lead our work supporting people and pets across our Newport rehoming, advice and behaviour unit. If you have a flair for customer care and a love of animal welfare, this is your chance to make a real difference.

More about the role

Our Newport based centre is at the heart of Blue Cross’s work in South East Wales, providing vital services in a creative, community-focused way. We don’t have kennels or catteries on site, so we think differently to help pets and their people, from running a busy food bank to delivering rehoming and support services for a variety of animals.

As Assistant Manager – Client Services, you’ll be at the forefront of this work. You’ll:

• Lead the client services team to deliver exceptional care from first enquiry through to adoption or other support
• Work closely with the team to assess and admit pets, match them with the right adopters, and guide clients through every step of their journey
• Use data and insights to shape services and continuously improve client experience
• Collaborate with the local leadership team to meet targets and drive pet welfare outcomes
• Be hands-on with day-to-day operations including managing enquiries, prioritising admissions and carrying out practical tasks as they arise

This is a permanent, full-time role, working 37.5 hours per week on a rota that includes 1 in 3 weekends and bank holidays. The working day is from 8.30am to 5.00pm.

About you

You understand what it takes to match pets with new homes and are passionate about delivering an outstanding client experience. With a sharp eye for detail and a drive for improvement, you know how to assess what’s working – and what’s not.

A natural leader, you bring out the best in your team, supporting and coaching them to grow. You're calm under pressure, thrive in busy environments, and communicate clearly with people from all walks of life.

Your resilience and empathy shine through in emotional situations, helping you build trust, handle challenges with care, and create a compassionate, high-performing team.

Knowledge, skills, and experience   

• Experience of working in a rescue welfare environment.
• Significant experience of managing a team.
• Experience in delivering high level customer service.
• Experience of working in a fast-paced environment.
• High standard of verbal and written communication.
• Proven decision-making ability.
• Current full driving licence.
• The ability to demonstrate, understand and apply our Blue Cross Values 

It would be great (but not essential) if you also had:

• Performance management and improvement experience.
• Understanding of safeguarding issues.
• Experience of admission and adoption processes in a rescue environment. 

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. 

How to apply 

Click the apply button below and complete the online application process before the closing date Monday 16th March 2026.

We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits   

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:  

• Enhanced annual leave entitlement: 30 days plus bank holidays   
• Pension scheme with enhanced employer contribution
• Health cash plan 
• Life assurance
• Unlimited access to an employee assistance programme 
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife 
• Recognition scheme Annual volunteer days
• Claim for professional fees

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website

Contract:  Permanent, full time (37.5 hours per week)

Salary:  £25,787 - £27,047 per annum

Location: Exeter, EX2 8ED

Closing date: Monday 30th March 2026

Interview date: TBC 

We're recruiting an Assistant Manager – Offsite Services to lead and streamline our home-based pet operations in Devon!

In this role, you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time!

More about the role 

Our Devon centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible. We help pets through our two main services, Home Direct and our fostering network of over 80 volunteer foster carers.

In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while making well-connected, efficient decisions that prioritise pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of daily activities, acting as the subject matter expert in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers.

You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinator's maintains the highest standards of animal care and adheres to national processes in case management. Since we don’t have cattery or kennel facilities, innovation and teamwork are essential to address the most urgent cases effectively.

Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally.

This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends.

About you 

You’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with expert knowledge of pet welfare and care.

As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement. You’ll lead a team of Pet Welfare Assistants and Foster Coordinators, empowering them through effective management and coaching.

With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations.

Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements.

Having worked in emotionally charged environments, you understand the importance of resilience and have excellent “bounce-back ability.” Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace.

Knowledge, skills, and experience   

• Significant experience in managing a team.
• Significant experience in delivering high level Customer service in a fast-paced environment.
• Significant subject matter expertise and application of pet welfare and handling of domestic animals
• High standard of verbal and written communication.
• Current full driving licence
• The ability to demonstrate, understand and apply our Blue Cross values 

It would be great (but not essential) if you also had:   

• Performance management and improvement experience.
• Experience working with volunteers.
• Understanding of safeguarding issues.

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. 

How to apply 

Click the apply button below and complete the online application process before the closing date on Monday 30th March 2026. 

We reserve the right to close this vacancy early should we receive an overwhelming response. 

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:  

• Enhanced annual leave entitlement: 30 days plus bank holidays   
• Pension scheme with enhanced employer contribution
• Health cash plan 
• Life assurance
• Unlimited access to an employee assistance programme 
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife 
• Recognition scheme Annual volunteer days
• Claim for professional fees 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. 

Job Description

Post: Assistant to Head of Services

Based: Work from home with monthly attendance in office for meetings. Candidate must reside within one  hour commute to Birmingham (office)

Responsible to: Head of Services

Salary: £24,784.00 FTE (£9,913.00 actual)

Hours: 0.4 FTE (2 days per week) Monday and one other day to be agreed 

Annual Leave: 14 days per annum

About Little Hearts Matter

Little Hearts Matter (LHM) is a national charity with over 7000 members. We are the only charity in the UK that offers support and information to, and represents the needs of, children and families following a diagnosis of single ventricle heart disease (half a working heart). These congenital cardiac conditions can never be cured, even following repeated surgery, so the children must learn to live within the restrictions that their disability and fears for their future create.

Little Hearts Matter is there from the time parents learn of their child’s condition, through risk-filled treatment into a challenged-filled life at home. LHM is there to support the children as they grow to adults, and their families, through their hopes and aspirations. We believe all of our members deserve the chance to be able to fulfil their individual potential. Our aims are to:

Alleviate isolation by offering support, friendship and understanding from the time a diagnosis is made, through treatment decisions, hospital care and into life at home, eventually introducing parents and patients to other families who have similar experiences and shared concerns helping them to build a network of support.

Reduce fear by offering patients, parents, siblings, and the extended family a greater opportunity to understand the diagnosis and treatment paths available.

Reduce confusion and a lack of understanding by producing and supplying for free, user focused information that supports and aids understanding from the time of diagnosis, through treatments and into life at home.

Raise a greater awareness within Medical, Educational, Social and Governmental circles of the needs of children, and their families, as they travel through every stage of their lives.

Purpose of the role: 

The Assistant to the Head of Service will support the effective delivery of Little Hearts Matter’s family services, with a particular focus on enabling smooth communication, assisting in the organisation of service activities and events and supporting service volunteers.

Key Responsibilities

Core Responsibilities (Primary focus of the role):

Service Coordination

• Assist with planning and delivering family support events.

• Help develop service materials for families and volunteers.

• Monitor service enquiries and triage routine queries.

• Liaise across internal teams.

Data & Reporting

• Update service databases and volunteer records.

• Produce volunteer activity updates and service statistics.

• Support monitoring and evaluation.

Communication

• Draft communications to families, volunteers, and partners.

• Support the development of digital and print resources.

Project Support

• Assist with service development projects.

• Support document preparation and research tasks.

• Help create new guidance materials and volunteer tools.

Volunteer Support

• Support the recruitment, onboarding, and coordination of volunteers.

• Assist with scheduling volunteers for events and activities.

• Maintain accurate volunteer records.

• Prepare volunteer communications and resources.

• Contribute to volunteer wellbeing initiatives.

• Support volunteers to feel prepared and confident.

General Responsibilities

• Maintain confidentiality and comply with data protection.

• Uphold the ethos and values of Little Hearts Matter.

• Undertake relevant training.

• Carry out reasonable duties supporting the service.

Contribute as appropriate to the wider Little Hearts Matter team with support to administration, fundraising and social media.

Person Specification

Experience

Experience handling enquiries and offering sensitive support                 Essential

Basic safeguarding knowledge                                                                Essential

Knowledge & Skills

Good organisational skills and ability to priortise                                 Essential

Competent with Microsoft Office 365                                                      Essential

Ability to maintain accurate, confidential records                                    Essential

Strong interpersonal and empathetic communication                             Essential

Excellent written and verbal communication                                           Essential

Ability to build relationships with volunteers and families                       Essential

Experience in a health-related charity                                                    Desirable

Experience in supporting events or training sessions                          Desirable

Knowledge of congenital heart conditions                                             Desirable

Experience with databases or volunteer-management systems           Desirable

Experience working with volunteers, families, or in a charity environment    Desirable

Understanding of the value of volunteers in service delivery                 Desirable

Personal Qualities

Compassionate, patient, and emotionally resilient                                Essential

Proactive and able to use initiative                                                 Essential

Flexible and adaptable                                                                      Essential

Committed to Little Hearts Matter’s mission                                    Essential

Other Requirements

Willing to work occasional evenings/weekends (with notice).           Essential

Willing to travel if required.                                                                Essential

This role is subject to enhanced DBS check.

Closing date for applications : 19 March 2026

Interviews: 31 March 2026