Specialist support workers jobs in Cardiff, wales

Contract:Permanent, full time

Salary:£38,177 – £45,000 per annum

Location:Hybrid working with a base in Burford, Newport or Manchester

Closing date:  Sunday 12 July 2026 

First stage interview:Wednesday 22 July 2026

Second stage interview: Thursday 30 July 2026 

Do you have a passion for creating engaging digital learning experiences that make a real difference? Are you confident using learning technologies to bring content to life and improve how people learn at work? If so, this could be the role for you.

We’re looking for a Learning & Development Specialist (Digital) to join our People & People Services team. This is a key role shaping and delivering our digital learning offer, helping ensure colleagues across Blue Cross have access to high quality, accessible and impactful learning.

This is a single role that can be based at either our Burford, Radcliffe or Newport site, with hybrid working in place. 

More about the role

You will lead the design and delivery of digital learning solutions across the organisation, creating engaging content that supports a blended learning approach. Working closely with stakeholders and subject matter experts, you will translate learning needs into effective digital experiences that support organisational priorities.

You will also take ownership of our learning platform (currently SAP Litmos), ensuring it is well managed, user friendly and continues to evolve to meet the needs of our colleagues. Alongside this, you will use data and insight to evaluate learning effectiveness and continuously improve our digital learning offer.

This role can be based at Burford, Newport or Manchester, with hybrid working in place. 

What you will be doing

• Designing and delivering digital learning solutions from initial concept through to evaluation
• Creating engaging e-learning and digital content using modern instructional design approaches
• Partnering with subject matter experts to develop effective learning solutions
• Managing and developing our learning platform to ensure a great user experience
• Maintaining and evolving the digital learning catalogue, ensuring content is relevant and up to date
• Using data, feedback and insight to measure effectiveness and drive continuous improvement
• Staying up to date with digital learning trends and identifying opportunities to innovate
• Contributing to wider projects and promoting learning across the organisation

About you

You will be a creative and technically confident digital learning professional, with experience designing and delivering engaging learning solutions. You will be comfortable working with a range of stakeholders and able to translate learning needs into practical, high quality outputs.

You will be organised and proactive, with the ability to manage multiple priorities and meet deadlines. With strong communication skills, you will build positive relationships and influence others to make the most of digital learning opportunities.

You will also be motivated to keep your knowledge up to date, staying aware of new technologies and approaches that enhance the learner experience.

Essential Qualifications, Skills, and Experience

• Experience designing and delivering digital learning solutions end to end 
• Strong knowledge of learning technologies and Learning Management Systems 
• Experience using authoring tools such as Articulate 360 or similar 
• Strong instructional design and learning experience design skills 
• Experience working with stakeholders and subject matter experts 
• The ability to manage multiple projects and deadlines 
• Strong communication and problem solving skills 
• The ability to demonstrate, understand and apply our Blue Cross values

Desirable Qualifications, Skills, and Experience

• Experience working in the charity sector 
• Experience of video editing, multimedia or graphic design 
• Knowledge of tools such as Adobe Creative Cloud, HTML, CSS or similar 
• Experience developing content within SAP Litmos or a similar platform 
• Understanding of learning psychology

How to apply 

To apply for this role, please submit your application through our careers site and answer the application questions, demonstrating how you meet the essential criteria.

We reserve the right to close this vacancy early should we receive a high volume of applications.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. 

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. 

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page

Housing Interventions Worker - Custody based - HMP Swansea and HMP Parc

Location: Bridgend

Salary: £26,339 per annum

Vacancy Type: Permanent

If you’re an experienced, positive, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting meaningful change in the lives of people involved with Criminal Justice services, this could be the ideal role for you.

The service supports individuals with a Rehabilitation Activity Requirement as part of their Community Supervision Licence, helping them prepare for returning to the community upon release. Our service is also available to unsentenced men on remand awaiting sentencing.

About the Role

You’ll be based primarily at HMP Parc (Bridgend) and HMP Swansea, working closely with Probation resettlement colleagues and directly with service users on the prison wings. At times, you may also support the service at HMP Cardiff, HMP Usk, or HMP Prescoed, depending on operational need.

In this role, you’ll deliver housing-focused interventions to improve housing opportunities and prevent homelessness for men on probation or approaching release. You’ll ensure holistic assessments are completed, make onward referrals to specialist services, and work collaboratively with prison, probation, and housing partners to achieve positive outcomes.

Key responsibilities include:

• Delivering 1:1 housing advice and interventions for men in custody or on probation in South Wales
• Completing housing needs assessments and developing structured action plans
• Actively engaging with Camau objectives to prevent homelessness and improve housing options
• Liaising with landlords, agents, and housing providers to source suitable accommodation
• Negotiating tenancy agreements and ensuring all properties meet Rent Smart Wales and safety standards
• Building and maintaining relationships with local authorities, registered social landlords, and private sector partners across Gwent, South Wales, and Dyfed Powys
• Supporting service users to access Forward Connect and other Forward Trust services

What We’re Looking For:

• Strong knowledge of housing and welfare benefits systems
• Experience providing housing or welfare advice to clients
• Proven ability to assess adults with multiple or complex support needs (homelessness, recovery, offending, etc.)
• Experience developing and delivering support plans to help clients sustain tenancies
• Understanding of the challenges faced by individuals in abstinence-based recovery or homelessness

At Forward, we believe in second chances and value lived experience. We encourage applications from people in recovery, those with previous experience of offending, or anyone who has faced homelessness.

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click appl to be redirected to our website to complete your application.

Housing Interventions Worker - HMP Cardiff

Location: Cardiff

Salary:£26,000 per annum

Vacancy Type: Permanent, Full Time

Closing Date: 13th of July 2026

Are you passionate about preventing homelessness, reducing reoffending and supporting people to achieve lasting change?

We're looking for an experienced, positive and solutions-focused Housing Intervention Worker to join our Camau Service, helping people involved with the criminal justice system secure stable accommodation and successfully reintegrate into their communities.

This is a rewarding opportunity to work within prisons and alongside probation services, making a real difference to the lives of people preparing for release from custody.

About the Service

The Camau Service is commissioned by His Majesty's Prison and Probation Service (HMPPS) and delivered across Gwent, South Wales and Dyfed Powys by The Forward Trust.

The service supports individuals who have been allocated a Rehabilitation Activity Requirement as part of their community supervision licence, helping them prepare for a successful return to the community. The service also supports unsentenced men on remand awaiting sentencing.

We are committed to creating opportunities for everyone and warmly welcome applications from people of all backgrounds, including those with lived experience of addiction, recovery, previous offending or homelessness.

About the Role

Based primarily at HMP Cardiff, you will work closely with prison and probation colleagues to deliver housing-focused interventions that improve accommodation outcomes and prevent homelessness.

Key Responsibilities

• Deliver one-to-one housing advice and interventions for individuals in custody and those preparing for release.
• Complete comprehensive housing needs assessments and develop person-centred action plans.
• Support individuals to access suitable accommodation and reduce the risk of homelessness.
• Source accommodation within the private rented sector, including shared accommodation, HMOs, studio flats and one-bedroom properties.
• Develop and maintain effective relationships with landlords, letting agents, local authorities, Registered Social Landlords and other accommodation providers.
• Negotiate tenancy agreements, rental arrangements and property placements.
• Ensure accommodation meets legal, health and safety and housing quality standards.
• Work collaboratively with prison, probation and community partners to support successful resettlement.
• Signpost and refer service users to appropriate specialist support services, including employment, health, substance misuse and welfare support.
• Maintain accurate records and contribute towards achieving service performance targets.
• Work safely and effectively within safeguarding, risk management and lone working procedures.

About You

We're looking for someone who is motivated by improving lives and can build positive relationships with people facing multiple and complex disadvantages.

You will have:

• Experience supporting people with housing, homelessness or resettlement needs.
• A good understanding of housing legislation, homelessness prevention and the welfare benefits system.
• Experience providing advice and guidance on housing and welfare benefits.
• Experience completing assessments and developing person-centred support plans.
• Knowledge of the challenges faced by people experiencing homelessness, substance misuse, mental ill health or involvement with the criminal justice system.
• Experience working with adults with multiple and complex needs.
• Excellent communication, negotiation and relationship-building skills.
• The ability to work independently while contributing positively within a multidisciplinary team.
• Good organisational and IT skills, with experience maintaining accurate case records.
• An understanding of safeguarding, professional boundaries and risk management.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• BHSF Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.

Housing Interventions Worker - Custody based - HMP Swansea and HMP Parc

Location: Bridgend

Salary: £26,339 per annum

Vacancy Type: Permanent

If you’re an experienced, positive, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting meaningful change in the lives of people involved with Criminal Justice services, this could be the ideal role for you.

The service supports individuals with a Rehabilitation Activity Requirement as part of their Community Supervision Licence, helping them prepare for returning to the community upon release. Our service is also available to unsentenced men on remand awaiting sentencing.

About the Role

You’ll be based primarily at HMP Parc (Bridgend) and HMP Swansea, working closely with Probation resettlement colleagues and directly with service users on the prison wings. At times, you may also support the service at HMP Cardiff, HMP Usk, or HMP Prescoed, depending on operational need.

In this role, you’ll deliver housing-focused interventions to improve housing opportunities and prevent homelessness for men on probation or approaching release. You’ll ensure holistic assessments are completed, make onward referrals to specialist services, and work collaboratively with prison, probation, and housing partners to achieve positive outcomes.

Key responsibilities include:

• Delivering 1:1 housing advice and interventions for men in custody or on probation in South Wales
• Completing housing needs assessments and developing structured action plans
• Actively engaging with Camau objectives to prevent homelessness and improve housing options
• Liaising with landlords, agents, and housing providers to source suitable accommodation
• Negotiating tenancy agreements and ensuring all properties meet Rent Smart Wales and safety standards
• Building and maintaining relationships with local authorities, registered social landlords, and private sector partners across Gwent, South Wales, and Dyfed Powys
• Supporting service users to access Forward Connect and other Forward Trust services

What We’re Looking For:

• Strong knowledge of housing and welfare benefits systems
• Experience providing housing or welfare advice to clients
• Proven ability to assess adults with multiple or complex support needs (homelessness, recovery, offending, etc.)
• Experience developing and delivering support plans to help clients sustain tenancies
• Understanding of the challenges faced by individuals in abstinence-based recovery or homelessness

At Forward, we believe in second chances and value lived experience. We encourage applications from people in recovery, those with previous experience of offending, or anyone who has faced homelessness.

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

About Global Health Partnerships
Global Health Partnerships is a UK-registered charity with nearly four decades of experience connecting NHS institutions, diaspora health workers, Royal Colleges, and government partners with counterparts across Africa, Asia, and beyond. We strengthen health systems, build the evidence base for UK investment in global health, and work at the interface of domestic and international health policy. Our network includes 256 confirmed MCH health workers across 32 institutions, established relationships with RCOG, RCM, RCN, and NHS England, and a track record of supporting the APPG on Global Health and Security. We are a trusted, non-partisan intermediary between UK clinical communities and policymakers.

Why this is an exceptional opportunity
This is a rare and timely role for a senior external affairs and communications professional who wants to make a direct, measurable difference to global health. You will be joining Global Health Partnerships at a pivotal moment, as we launch an ambitious advocacy programme, with the backing of a major foundation and a network of frontline NHS clinicians and health institutions.  
 

This is not a general communications role. It is a specialist advocacy and policy influence position, focused on translating evidence and health worker experience into parliamentary and media impact. If you want to shape how UK politicians and the public think about global health and see that shift lead to real changes in funding and policy, this is the role for you.

Job purpose
Reporting to the Deputy Chief Executive, you will lead GHP’s external affairs and communications function across the full range of the organisation’s strategic priorities. This includes designing and executing GHP’s advocacy strategy for priority programmes — with the Every Mother, Everywhere MCH programme as the flagship — while also building GHP’s broader profile as the leading UK voice on NHS institutional partnerships, health workforce policy, and the mutual benefit case for UK investment in global health. You will manage GHP’s relationships with key stakeholders in parliament, government, and the media, and ensure that GHP’s full portfolio of work is visible, compelling, and connected to the policy arguments that matter most to funders and decision-makers.
 

You will oversee GHP’s secretariat relationship with the APPG on Global Health and Security, develop and support networks of health worker and diaspora advocates, lead media and parliamentary engagement, and coordinate a coalition of civil society, clinical, and community organisations around shared advocacy priorities. With the communications team, you will also work closely with the fundraising and programmes teams to ensure GHP’s communications and public profile actively support income diversification and donor engagement across institutional, trust, and corporate funding streams.
 

While the immediate priority is our Maternal and Child Health Advocacy programme and its parliamentary and media objectives, this role carries wider organisational responsibility for GHP’s positioning, reputation, and voice in public discourse on global health. The postholder will line manage the Communications Manager and be accountable for the coherence of GHP’s external communications across all channels and programmes. 
 

For full details on the role, including the Person Specification please look at our job pack.

What we offer:

As well as your salary which is paid monthly, you'll also get:

• Flexible and hybrid working
• 25 days annual leave plus three days off between Christmas and New Year
• Annual learning and development allowance
• Employee Assistance Programme
• 5% employer pension contribution when an employee contributes 3%

How to apply: 
 

Please apply with a CV and a covering letter of no more than two pages by 10th July 2026.
 

Your covering letter should address the following: why you are interested in this role at this moment; how your experience of external affairs is relevant to GHP’s organisational priorities; what you understand to be the strongest argument for UK investment in global health and how you would build political and public support for it. 
 

GHP is committed to equity, diversity, and inclusion in our recruitment. We particularly welcome applications from people with lived experience of the communities and health systems our work engages with.

Are you a highly motivated and experienced fundraiser and communicator who is looking to join an exciting organisation that’s truly making a difference?

The Jon Egging Trust are seeking an exceptional Fundraising & Communications Officer to help generate income and raise our profile. You will be joining a fantastically motivated and committed team of home workers who are all passionate about improving the lives of young people through our specialist youth programmes.Your role will be to support a portfolio of events, develop compelling content and generate awareness of JET’s mission and impact to engage new and existing supporters and inspire them to give and/or fundraise for us. 

The successful candidate will have experience supporting or delivering fundraising activity across multiple income streams, developing and delivering communications plans and content across multiple channels with excellent written and verbal communication skills.

We are looking for a person who is highly motivated, organised and used to working in a fast-paced environment with competing priorities and multiple stakeholders. Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.

Our benefits package includes:

• Flexible working

• Enhanced annual leave

• Homeworking allowance 

• Occupational pension scheme

• Occupational sickness scheme

• Special paid leave provision

• Enhanced family leave 

Download the Candidate Information Pack  

Read our Applicant Privacy Notice 

Child and adult at risk protection policy statement 

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. 

To apply 

Please complete our online application form.

The closing date is Sunday 12 July at [23:59].

Preliminary interviews to be held week commencing 20 July. 

In-person interviews likely to be held in Birmingham or London (tbc) on Wednesday 29 July. 

Questions? 

Contact us through our website. 

Please note:

Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback. 

To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. As part of our recruitment process, we want to make clear that we are not able to offer visa sponsorship for this position. 

As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.

Location: The role is national, managing teams in Northern Ireland, Wales and across England. You will need to be able to work at one of our BookTrust offices in London, Leeds, Belfast or Cardiff for an average of 8 days per month whilst some of these collaboration days may be worked in partner locations, at events or stakeholder meetings in any part of the country. The position will require regular travel to BookTrust office bases and to visit and engage as needed.

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

This is a new role within the organisation and the new role holder will have a chance to shape and build the role over time.  You will be a strong leader with great people skills -experience of working with and leading teams working in geographically dispersed locations is advantageous. 

You will have a clear experience the public sector landscape with a track record of relationships building, and an understanding of the local government policy landscape. With a collaborative approach to working across interconnecting complex work areas, you will be comfortable working within a matrix style of management for your won direct reports and those of other teams. 

You may have charity or statutory setting experience, and will have the ability to set out a strategic direction for partnerships team members as well as being hands on in developing new relationships to support our work as well as being able to produce high quality written materials, analyse complex data and respond dynamically to a changing external landscape.

You will be an excellent communicator who manages up effectively and who is comfortable working across a matrixed managed team. You will have the ability to work closely with the Director of Partnerships in building relationships, and developing and delivering on strategies that support impact in our early years programmes by guiding the work of our partnerships team.  You will be working closely with key role holders such as but not confined to the Head of Partnerships Delivery, and Head of Programme for Vulnerable Children.

The Head of Partnerships Development will ensure increasingly effective pathways to families by setting out ways of working that ensure delivery teams can access these routes, influence decision makers and develop and build the right relationships for greatest impact. Along with the Director of partnerships the role holder will aim to both influence and respond to central, local and regional policy initiatives in the sector to support BookTrust’s mission to get all children reading, especially those from low income and vulnerable family backgrounds.
The role holder will ensure internal stakeholders are briefed on the local government landscape and that risks and opportunities are clearly articulated.

This work spans the organisation – from within our partnerships team to our research and impact, communications and external affairs, design and innovation, growth planning, communications, profile-raising and income generation – and requires strong collaborative working to draw on skills and capacity in all these areas. 

The role will work internally and externally to ensure the right inputs to ensure success for our scaled programmes, supporting everything from design to upskilling our team and relationship building across the local government and regional and country landscape.

To apply, please complete the application along with a copy of your CV.

Want to join us? To find out more about who we are please go to our website. 

We actively encourage applications from underrepresented groups and welcome candidates from all backgrounds and communities,

Please note that this advert may close early should we receive a high volume of suitable applications. 

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details are available on our website).

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• Salary: c. £56,000 
• Full or Part Time – Open to both options 
• Permanent
• Location: We honestly don’t mind. You’ll be expected to travel between our London (Farringdon) and central Bristol offices as well as other locations across the UK. Either of our office locations or remote home working is acceptable. Please clearly state your preferred location in your application. 
• Closing date: 19 July 2026 (11:59pm) 
• First stage interviews: w/c 10 August
• Second stage interviews: w/c 17 August 

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Head of Diversity, Equity, Inclusion and Belonging (DEIB) with experience of designing and embedding organisational DEIB strategies and leading culture change at a senior level to join our CEO Office.

This is a pivotal leadership role at a critical moment in our DEIB journey. You will lead the development of our next DEIB strategy, building on our ‘Brave, Not Perfect’ commitments and driving forward meaningful, measurable change across the organisation. Working closely with the CEO and Executive Team, you will shape the vision, influence decision-making and ensure DEIB is fully embedded across our culture, systems and ways of working.

You’ll act as both a strategic lead and an organisational change expert – engaging colleagues, supporting leaders, and ensuring our work reflects the diverse needs of the children and young people we support. This role does not have direct reports but carries significant influence across the organisation, requiring strong leadership, resilience, and the ability to bring others on the journey.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

The next step in Young Lives vs Cancer’s diversity, equity, inclusion and belonging journey 

• Building on the work in ‘Brave, not Perfect’ to develop the next iteration of DEIB strategy at Young Lives
• To engage the organisation in the development and context of this work, and to deliver a programme model for the delivery of the goals within the strategy, including monitoring and evaluation 

Build on strong foundations

• To evaluate and develop our programme of internal DEIB engagement ‘DEIB Confident’ to reflect the goals within the next phase of DEIB strategy
• To support and develop our existing staff led networks, and the creation of new ones
• To lead and develop our approach to Equity Impact Assessment
• To coach, advise and challenge senior leaders and allies within the organisation

Leadership

• To role model the culture we want to see at Young Lives vs Cancer, through your behaviour, ways of working and approach to leadership 
• As a Head of department, you will be a key senior leader and manager, providing visible and confident leadership for all of our workforce at Young Lives vs Cancer, and taking a holistic organisational view in all matters – holding our strategy and vision for young cancer patients at heart.

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Experience of developing and implementing an EDI strategy at a senior level 
• Understanding and knowledge of EDI legislation, policies and best practices 
• Experience of managing change initiatives and a practical approach to culture change including through systems, policy and procedures 
• Experience of leading, inspiring and motivating staff 
• A good leader with ambition and conviction and the ability and desire to inspire staff at all levels. 
• Demonstrable influencing skills and ability to develop networks both internally and externally 
• Experience of facilitating activities across geographically dispersed operations
• A respected project and change expert with personal confidence
• Understanding of oppression and the barriers that marginalised people face, and strong commitment to deliver anti-oppressive practices
• Demonstrate that Young Lives vs Cancer’s values are at the heart of everything you do: Curious, Creative, Collaborative, Changemaking, and Courageous

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

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