Strategic planning and performance manager jobs

Support for and implementation of the Branch’s strategic and service delivery plans

• Supports the Branch Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
• Supports the development and delivery of the Branch Management team’s strategic and service delivery plans in pursuit of the vision, mission, and values of Samaritans and to meet Central London Samaritan’s objectives.
• Supports the development and delivery of a successful fundraising strategy that supports the organisation’s goals and contributes to its sustainability.
• Supports the Treasurer in the management of Central London Samaritans budget to ensure financial resilience.
• Contributes to the development of external and internal relationships and communications, raising the profile and reputation of CLS in support of the organisation’s charitable aims.
•  Contributes to the overall effectiveness of the organisation in ensuring to 24/7 availability to callers.

Provides leadership and line management to the staff team including the following functions:

• External relations and outreach
• Fundraising
• Recruitment and training of new volunteers
• Volunteer rota and support
• Facilities and Office services
• Other areas of responsibility that may from time to time be established.

Main Responsibilities:

Governance

• Support the Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
• Ensure appropriate presentation and reporting on the progress of the organisation and on all matters relevant to the discharge of its charitable responsibilities.
• Provide in a timely and appropriate manner information that will assist the Trustees in carrying out their responsibilities.
• Monitor changes to statutory requirements on behalf of and in consultation with the Trustees and working with the Trustees and Directors to ensure compliance.
• Lead on all areas of Data Protection across the branch including policy development, revision, and implementation.

Financial Management & Fundraising

• Support the Treasurer in the preparation of the annual operating budget for agreement by Trustees.
• Manage the budget on behalf of and in consultation with the Director, Treasurer and Trustees
• In consultation with the Treasurer and other trustees, set an annual fundraising target.
• Support the development and implementation of a strategy for raising income to meet the needs of the organisation.
• Manage project and area budgets with relevant staff and volunteer leads.

Support for and implementation of the Branch’s strategic and service delivery plans

Support the Director and wider Branch Leadership Team in setting the culture and vision for the organisation that will enable staff and volunteers to understand what is expected of them and perform to the highest standards.

• Work closely with the Director and Branch Leadership team to deliver branch strategy and specific services.
• In conjunction with volunteer leads, manage the delivery of the organisation’s restricted funded programmes ensuring project milestones, timescales and financial imperatives are fully met and supporting growth in line with the organisation’s charitable aims.
• Work with the Governance Working Group to implement and manage the organisation’s operational policies and procedures.
• Input into to research and planning of new branch initiatives.
• Monitor changes to national Samaritans policies and guidelines, alerting Directors, and Trustees as appropriate

Line Management

• Work with Trustees and Directors to support the Branch Team to deliver the branch’s volunteering, outreach and fund-raising strategies
• Provide effective line management and leadership to the staff team by managing all aspects of staffing, including recruitment, setting objectives and managing performance.
• Line manage the Business Support Officer, Volunteering Coordinator, Recruitment and Training Coordinator and Fundraising and Events Officer, Trusts and Foundatons Officer and other roles that may from time to time be established
• Act as a role model to staff and colleagues by demonstrating exemplary standards of behaviour, a positive attitude, and high levels of personal performance.
• Identify and develop talent within the team that can be fostered, offering opportunities for personal and career growth where appropriate.
• Work with the Branch Leadership Team to support all staff activities.

Communications

• Work with the Director and Deputy Director for Communications and relevant staff members to support delivery of the branch Communications Plan. This will include coordinating internal and external communications as well as maintaining good relationships with volunteers, partners and other Samaritans branches and the Samaritans Charity.
• Maintain relationships with the Samaritans Central Charity in relation to media activity.
• Work with Director to ensure the Branch is represented on suicide prevention partnerships and involved in strategies with local councils and other organisations within the seven boroughs covered by the branch.
• Work with Branch Leadership Team to ensure the Branch is appropriately represented the branch at external events.

Facilities and Office Management

• Oversees the management of the building on behalf of and in consultation with the Trustees and the Office Manager
• Take overall responsibility for the contracting of services to the organisation
• Take responsibility for compliance with Health and Safety Regulations

Hours of work

1. The basic hours of work are 35 hours per week, spread over five working days. There will be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays.

2. The amount of out of hours work will be agreed with the Director on an on-going basis. Time off in lieu will be allowed in agreement with the Director and in line with the current European Working Time Directive.

Limitations

This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time- to-time in the lights of changing circumstances and in consultation with the jobholder.

The jobholder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director, who has discretion to delegate authority to the job-holder and to withdraw it.

Equal Opportunities Policy

Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation.

Requirements

• Graduate or equivalent by experience
• Relevant postgraduate qualifications

Skills and abilities

1. Proven ability to manage a work programme, which involves managing, mentoring, and developing staff.

2. Ability to work to tight deadlines in managing a variety of tasks simultaneously in ways that ensure key objectives are met.

3. Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery, third party organisations and users of the services.

4. Strong communications skills, both oral and written, especially in matching style/language to audience being targeted.

5. Ability to research and develop reports at a senior level.

6. A self-starter who has the ability to develop and implement innovative solutions to both new and existing challenges.

7. Proven ability to assimilate/summarise complex information and to familiarise themself quickly and confidently with key issues.

8. Ability to build effective relationships, especially with organisations operating near people in distress, other helping agencies, and healthcare professionals.

9. Ability to enthuse and motivate paid staff and volunteers.

10.  Good financial management skills –evidence of leading and managing a budget.

11.  High level organisational delivery skills.

12.  Proven ability in managing staff who report to others for task management purposes, such as in a matrix structure.

Experience

• Experience of working with volunteers and paid staff
• Experience of financial planning and management, including budgetary control.
• Experience of implementing systems to comply with relevant legislation, including that on data protection, freedom of information, and health and safety.

Project management knowledge and skills.

1. Experience of working in a charity or not-for-profit helpline service, ideally like that of Samaritans

2. Experience of issues affecting London government

3. Experience of working with Boards of Trustees

Knowledge

• Sound general working knowledge of IT
• General knowledge of business management
• Experience and understanding of managing / developing teams.
• Knowledge of advanced IT and telephony, such as those required by Samaritans.
• Understanding of the policies and principles followed by Samaritans.
• Understanding of the rules and regulations, as overseen by the Charity Commissioners, by which Samaritans are bound.
• Knowledge of voluntary sector in terms of high-level policy decisions, structures and influences through government, small charities and local community organisations

Personal qualities

1. Intellectually strong, applying a structured approach to work.

2. A flexible and co-operative team approach, which is respectful of the ideas and expertise of others.

3. Adaptable to change, while being able to work unsupervised.

4. Able to use initiative, assessing and adjusting to changing work priorities.

5. Affinity with charity’s goals and values

Are you a fundraising expert intrigued by the idea of transforming healthcare through the power of volunteering? If so, we have an incredible opportunity for you! 

Helpforce is on a mission to revolutionise health volunteering, and we’re looking for a dynamic, strategic, and results-driven Head of Business Development & Fundraising to lead this work. This is your chance to shape the future of a award-winning national charity at the intersection of innovation, impact, and social good. 

You will develop and deliver an integrated strategy across philanthropic fundraising (grants, trusts, high-net-worth donors) and revenue-generating business development. Reporting to the CEO/SMT and working closely with Communications, Finance, and Programme teams, you’ll ensure strong prioritisation, clear pipeline management, and robust forecasting to support decision-making. 

You’ll also play a visible external role, representing Helpforce at events, building strategic relationships, and identifying new opportunities through proactive networking. 

Since our launch in 2017, we’ve championed a vision where volunteering is integral to healthcare at its best. We work with NHS Trusts and healthcare organisations to co-create volunteering models that address key challenges, while building evidence of their impact. Our insights help health leaders invest in solutions that improve patient experience, ease pressure on staff, and deliver meaningful benefits for the volunteers who give their time and talents. 

This is not just any job, this is a chance to make a tangible difference to the lives of millions who receive and deliver healthcare. 

Key Responsibilities 

Strategy & Leadership  

• Lead the development and delivery of an integrated income-generation strategy. 
• Identify and assess new fundraising and business development opportunities. 
• Work with the CEO and SMT to set annual revenue targets, KPIs and income projections, ensuring accurate and timely forecasting. 
• Utilise your senior level networks to identify new areas Helpforce can operate in. 
• Ensure all income-generating activities align with Helpforce’s financial strategy and comply with internal governance and approval processes.

Fundraising  

• Develop and manage a healthy pipeline of funding prospects including trusts, foundations, institutional funders, and HNWIs. 
• Shape and oversee compelling value propositions, funding proposals, donor reports, and stewardship plans – incorporating storytelling into high-calibre content. 
• Manage relationships with existing funders, ensuring high-quality communication and reporting. 
• Ensure full compliance with restricted fund terms and grant agreements, working with Finance to monitor allocation and utilisation of funding. 
• Uphold ethical fundraising standards and ensure alignment with the Fundraising Regulator Code of Practice. 
• Deliver year on year growth in fundraising income against agreed targets.

Business Development  

• Identify and develop new markets, partnership models and products offerings. 
• Leverage the excellent track record and reputation of Helpforce, using our sector-leading evidence of impact to generate new opportunities. 
• Lead the preparation of bids, tenders, proposals, and commercial negotiations, ensuring all opportunities are assessed for fit, feasibility, pricing, and margin. 
• Collaborate with programme managers to package services for sale or partnership. 
• Conduct due diligence on prospective partners and commercial clients to ensure values alignment and manage reputational risk. 

Relationship Management  

• Build and maintain relationships with donors, funders, corporate partners, and public sector stakeholders. 
• Represent the organisation at external events, conferences, and networking opportunities to raise visibility and strengthen the organisation’s profile. 
• Support senior-level relationship-building with strategic funders and institutional partners, working alongside the CEO and Trustees where appropriate. 
• Maintain a focused approach to cultivating a number of high potential relationships positioned for long term or multi-year support.

Finance & Reporting  

• Set, monitor, and report on income targets, pipeline health, ROI and overall income performance against agreed KPIs. 
• Develop budgets and financial forecasts for all income streams ensuring accuracy, transparency, and timely updates for senior decision-making.
• Liaise with the Finance team to ensure accurate tracking, reporting and audit-readiness. 
• Collaborate with Finance to ensure accurate funder-specific financial reporting, including restricted/unrestricted income reporting and grant reconciliations. 
• Monitor income and expenditure related to income generation activities, support financial planning, and advise on funding risks and sustainability. 
• Provide clear insights into income confidence levels, timelines, risks, and mitigation actions. 

Person Specification  

Essential  

• 5+ years of senior-level experience in fundraising, business development, or strategic partnerships. 
• Proventrack recordof raising significant funding (6–7 figure). 
• Demonstrated experience developing and delivering successful income-generation strategies. 
• Above excellent written communication and document design skills (grant writing, proposals, reporting). 
• Strong negotiation, commercial awareness and contract management skills. 
• Highly confident in face-to-face relationship building, networking and able to represent Helpforce effectively at external meetings, events, and conferences. 
• Proven ability to identify and build new strategic relationships across diverse sectors, including government agencies, NHS, philanthropy, and corporate partners. 
• Ability to work with resilience, maintain momentum under pressure, and adapt quickly to evolving opportunities. 

Desirable  

• Experience in a non-profit, NGO, social enterprise, or impact-driven business. 
• Knowledge of CRM systems and fundraising databases. 
• Sector knowledge: [e.g. healthcare]. 

Equality and Diversity 

Helpforce encourages applications from all backgrounds, communities and industries. We're committed to having a team that has diverse skills, experiences and abilities. We actively encourage BAME and disabled applicants and value the positive impact that difference has on our organisation. We are committed to equality and diversity within our workforce and all opportunities provided by Helpforce. 

Location

Remote, but travel to the London office will be required, as will UK wide client meetings. 

Closing date for applications is 9th April 2026. Please use the application link to send us your CV and a covering letter to support your application. Applications submitted without a covering letter may not be considered. 

REF-227 559

Context and Purpose of the Role

After five years of dedicated leadership, GROW’s Managing Director is moving on. We are now seeking an exceptional, values-led leader to guide GROW through the next phase of our 2030 strategy and help realise our ambition to become a movement-shaping force within agroecology.

GROW is entering a pivotal stage of growth. Our focus now is on strengthening team capacity, centring community voice, developing pathways to leadership and employment, deepening hyper-local networks, and contributing more visibly to the agroecology sector.

With strong financial foundations, a committed team, and a long-standing partnership with a progressive secondary school, this is a rare opportunity to lead an organisation uniquely positioned at the intersection of farming, education, and community action.

The Managing Director will provide clear strategic direction and overall leadership, ensuring GROW remains responsibly-governed, financially resilient, and grounded in its agroecological values. Working closely with the Board of Trustees, they will nurture and inspire a multidisciplinary team of 16 employees and freelancers, strengthen key partnerships, and guide the organisation’s continued development and impact.

Job Title: Managing Director
Reports to: Board of Trustees
Salary: £48,000-£53,000 per annum
Contract: Permanent
Hours: Full Time, 40 hours per week (9am-5pm with 1-hour paid lunch break)
Location: Hybrid. Minimum 3 days a week on site at The Totteridge Academy, Barnet Lane, N20 8AZ (more days on site expected for the first 3-6 months)
Pension: GROW participates in the National Employment Savings Trust (NEST) pension scheme and contributes 3%.
Benefits: 30% off all GROW Farm produce, annual training budget, subsidised lunches, and a generous holiday allowance of 28 days plus bank holidays.
Probation period: 6 months

GROW is a site-based organisation, and our farm sits at the heart of everything we do. We are looking for a Managing Director who is as comfortable talking with students, volunteers and visitors as they are shaping strategy and leading the organisation’s future. This is a role for a thoughtful, adaptable and hands-on leader who can hold the big picture while staying closely connected to our farm, outdoor programmes and the communities we work alongside.

Leadership at GROW is practical, relational and rooted in place. One day you might be gathering feedback from our Student Board of Advisors, listening to how our programmes are working for the young people who shape them. The next, you might be at the farm stall chatting with local community members selling jars of GROW’s homemade pickles. The Managing Director helps ensure that these everyday moments remain central to the organisation.

The successful candidate will lead a small, committed team of 16 staff, nurturing a culture that is collaborative, knowledgeable and grounded in our values. They will guide GROW’s strategic direction while staying attentive to the daily rhythms of farm and school life that make it a vibrant place for learning, growing and connection. 

Trustees recognise the breadth of this role and are committed to strengthening the organisation’s operational capacity. An early priority for the new Managing Director will be to shape and secure support for an additional capacity-building role that complements their leadership and enables GROW to thrive in the years ahead.

1. Strategy, Governance & Risk

• Provide overall leadership and strategic development of the charity.
• Oversee and report on organisational performance to the Board of Trustees quarterly.
• Ensure charity policies and legal guidelines are up to date, clearly communicated, and embedded in everyday culture.
• Ensure statutory filings (e.g. Charity Commission, Companies House) are accurate and timely.
• Maintain and regularly review the organisational Risk Register and report key risks and mitigations to the Board.
• Ensure compliance with all relevant legislation, including charity law, employment law, data protection, health & safety, safeguarding, and environmental regulations.
• Lead on crisis management and serious incident reporting.
• Prepare high-quality written reports for Board and sub-committee meetings.
• Advise Trustees on strategic opportunities, risks, and sector trends. Support Trustee recruitment, induction, and development.
• Enable Trustees to fulfil their governance responsibilities effectively.
• Engage relevant professional expertise where appropriate to support decision making. 

2. Operations, Education & Farm

• Ensure operational resilience, deputising and covering critical functions during staff absence.
• Work closely with Education Leads to develop the quality of our educational
• programmes, ensuring they align with agroecological principles.
• Ensure thorough Risk Assessments are completed, communicated, and
• implemented for all activities and programmes.
• Support the income generation strategy for the Farm.
• Support the Farm Manager with infrastructure development, including planning permission applications.

3. Finance & Fundraising

• Act as the main point of contact for the charity’s accountants.
• Develop and oversee organisational budgets, leading annual budget-setting and ongoing monthly, quarterly, and forecast reviews.
• Develop and deliver the annual income generation and fundraising strategy with the Head of Fundraising.
• Oversee effective impact reporting with the Head of Fundraising.
• Develop and implement plans to improve cost-efficiency.
• Support the completion of large and complex fundraising bids.

4. Partnerships

• Act as the main point of contact for GROW’s key partner, The Totteridge Academy (TTA), and the Academy Trust, United Learning, to ensure the partnership is effective and positive.
• Build and develop partnerships with schools, youth services, local authority, community growing networks and organisations to support the long-term development of educational programmes and participant recruitment and local environmental impact.

5. Marketing & Profile

• Oversee the charity’s overall marketing and communications strategy.
• Retain strategic oversight of all core marketing and communications, including the press opportunities, charity’s website, printed materials, and promotional content, ensuring that GROW’s voice, values, and impact are communicated clearly and consistently.
• Build and enhance the charity’s public profile through events, speaking engagements, and external representation.

6. People, HR & Safeguarding

• Manage and support the team to effectively perform their roles and develop within GROW, ensuring staff are fully trained and confident with organisational policies.
• Lead the recruitment and onboarding of all staff in line with Equality, Diversity & Inclusion and Safeguarding policies, and Safer Recruitment best practice.
• Act as the Designated Safeguarding Lead and ensure compliance with any safeguarding requirements set by partner school, The Totteridge Academy.
• Be rigorously mindful of child safeguarding at all times, embedding safeguarding policies in everyday culture and remain up to date with relevant legislation and training.
• Oversee HR processes including appraisals, performance management, and professional development.
• Develop progressive internal systems, policies, and training that promote a fair, inclusive, and supportive workplace, grounded in our agroecological principles.
• Ensuring the organisation is GDPR compliant and acts as the Data Protection Lead.

7. Values & Culture

• Act as a role model for GROW’s guiding agroecological principles and organisational values in all internal and external relationships.
• Create a supportive, nurturing, high-trust culture in which staff and freelancers can thrive.
• Champion a culture of reflection, evaluation, and continuous improvement.
• Centre community voice in decision making, governance, and organisational strategy

Direct reports:
Farm Manager
TTA Education Lead
Senior Facilitator
Head of Fundraising
Freelance Programme Leads

This job description is not exhaustive; as a small and evolving charity, flexibility is essential and all staff are expected to take a hands-on approach and support wider organisational needs where required.
 

Person Specification

Essential Personal Qualities

• Strong alignment with GROW’s mission, agroecological principles, and organisational values.
• Ability to lead and nurture a strong, cohesive, and collaborative team intuitively
• and with empathy.
• Resilient and adaptable.
• Calm under pressure.
• Collaborative by nature and solution-focussed in approach.
• Strong commitment to inclusive working practices and social justice.

Essential Experience

• Significant experience working in a Senior Leadership role within a not-for-profit,
• education, and/or environmental sectors.
• Experience of building and maintaining successful partnership work, for example
• with farms, schools, local authorities, funders, and/or community organisations.
• Significant experience of managing and developing staff and freelancers in a
• small team.
• Proven ability to lead organisational strategy and translate it into operational plans.
• Experience working with, and reporting to, a Board or governing body.
• Experience of financial management, including budgets, forecasting, and working with accountants.
• Track record in contributing to fundraising, including securing major bids.
• Strong understanding of governance, compliance, and risk in a regulated environment.
• Experience of safeguarding within an education, youth, or community context.
• Understanding of legal, progressive and inclusive HR systems and policies.
• Ability to develop and oversee marketing and communications that clearly articulate organisational mission, build community engagement and support financial sustainability.
• Demonstrable experience handling and reviewing legal documentation, including contracts, leases, and formal agreements.

Essential Skills & Abilities

• Strategic thinker, able to see and drive forward the “big picture” while managing operational detail.
• Skilled and inclusive people manager, able to motivate, develop, and challenge others.
• Excellent, adaptable and confident communication skills.
• Ability to prioritise and manage a broad and competing workload.
• Effective decision-making and ability to work independently with accountability.
• Strong relationship-builder with credibility across diverse stakeholders.
• Ability to lead teams through change and uncertainty.
• Strong organisational and administrative capability.
• Sound judgement and a high level of discretion when handling confidential or sensitive matters.

Desirable

• Experience or knowledge of agroecological farming.
• Experience working with local councils, schools, academy trusts, and authorities.
• Knowledge of charity and regulatory frameworks.
• Knowledge of the local Barnet area.

EVERYONE IS WELCOME

At GROW we’re committed to creating an inclusive workplace. All qualified and eligible applicants will receive consideration for employment without regard to gender, gender identity or expression, race, national origin, religion or belief,
disability, age, sexual orientation or pregnancy and maternity. We actively welcome applications from people of all backgrounds and identities, especially those who are under-represented in the charity and food growing sectors. This includes, but is not limited to, people from the global majority, neurodivergent individuals, and those with a range of lived experiences. 

We’re committed to building a team that reflects the diversity of our community and brings a rich mix of perspectives, skills, cultures, and ways of thinking.

About the role

We are seeking an ambitious, strategic and relationship-driven Head of Corporate and Employer Partnerships to lead and deliver a national, high-impact partnerships strategy. This role is central to our growth plans and will generate sustainable income, deepen corporate and employer engagement and create tangible employment outcomes for young people. You will combine commercial instinct with social purpose - building partnerships that deliver measurable impact for young people and clear strategic value for corporate and employer partners. 

Key information

• Salary: £50,000 - £60,000 dependant on experience
• Contract: Full time, Monday-Friday, 9.30 – 5.30mpm with some out of hours work needed for events such as Spear Celebration
• Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays
• Closing date: Tuesday 7th April, 09.30am (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
• Significant senior-level experience in corporate fundraising, corporate social responsibility, business development or strategic partnerships
• Significant experience within the corporate sector, with an established network of relationships across national businesses and employers
• Proven experience of delivering growth strategies and achieving income target, with a strong track record of securing and managing high-value (£100k+) partnerships
• Demonstrable experience of leading and developing high-performing teams
• Credible, confident and persuasive communicator with excellent relational skills and the ability to influence stakeholders at all levels, including C-suite
• Resourceful and proactive, ability to manage multiple priorities, drive projects forward to completion and establish effective processes and structures

We are an office-based organisation and value the collaboration and opportunities to work creatively and build community that this offers us, with staff spending time in the working week both at home and in the London office.

The Head of Community Services Development will lead the growth and evolution of Day One’s national offer for people affected by serious and life-changing injury, while designing and implementing a new service to support individuals transitioning from Hospital to Home. The post holder should combine strategic leadership with hands on service design and development expertise, ensuring the national offer becomes the charity’s returning home service in line with the new strategy for 2026-2029. Newly designed services will deliver high-quality, compassionate support and that are well designed, evidence-based and responsive to the real world needs of people with serious and life-changing injury. Working closely with the Head of Lived Experience, to ensure lived experience insight is central to all design and implementation, and that new pathways complement Day One’s existing Peer Support model.

What You Will Bring 

To be a highly organised, outcome focussed self-starter, with excellent communication and leadership skills who is able to work in a fast-paced environment and build productive relationships with internal and external stakeholders. You will be highly skilled and experienced in scoping and designing a service and seeing it through to implementation, adapting it in accordance with ongoing analysis and feedback.

How to apply 

Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.

Closing date: 9am Monday 13th April 2026 

Interviews:  

First stage virtual: Monday 20th April 2026 

Second stage in-person (Leeds): Thursday 30th April 2026 

For further information, please refer to the attached recruitment pack.

Social Finance is an ambitious non-profit that designs, funds and scales solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We work with governments, funders, communities and the social sector to tackle some of the most persistent challenges facing society in the UK.

Our multidisciplinary team brings together experience from the public, private and charity sectors. We are known for our collaborative and intellectually curious culture and for delivering systems change, improving how entire systems operate so they produce better, lasting outcomes.

One of our most significant initiatives is IPS Grow, which supports the national expansion of Individual Placement and Support (IPS) employment services across England. IPS is an evidence-based approach that helps people experiencing severe mental illness, addiction and other health challenges find and sustain competitive employment with tailored support.

IPS Grow works with commissioners, healthcare providers and delivery partners to expand high-quality IPS services, improve quality and learning across the system, and ensure the data and evidence behind IPS continue to demonstrate its impact. Scaling IPS has been a priority for Social Finance since 2015 and continues to be an integral part of our work today.

With IPS Grow transitioning from a fast‑growing initiative to a mature organisation with expanding reach and influence, we are now looking for an experienced Chief Operating Officer to join the IPS Grow and Social Finance Senior Leadership Team.

The COO will provide strategic leadership across IPS Grow’s operational infrastructure, ensuring the organisation has the systems, processes and capabilities required to deliver impact at scale. You will strengthen financial oversight, resource planning and risk management while helping develop IPS Grow’s data and digital capability. The role will also help shape the organisational structures and culture needed to support sustainable growth.

We are looking for a senior operational leader with experience in finance and the non-profit or publicly funded sectors, ideally with a track record of helping organisations scale. You will bring strong financial literacy, sound strategic judgement and the ability to build effective operational frameworks in complex environments.

You will be a collaborative partner across IPS Grow and the wider Social Finance organisation, building trusted relationships, bringing clarity to operational challenges and fostering a strong “one team” culture across a distributed team.

This is an exciting opportunity to help shape the next phase of IPS Grow’s development. If this resonates with you, we would be delighted to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.

Applications should include a CV and covering letter responding to the following questions:

1. What is motivating you to become our new Chief Operating Officer for IPS Grow? (200 words)
2. Given what you have read about us so far, what do you believe would make an effective Chief Operating Officer for IPS Grow? (200 words)
3. Please describe your experience ensuring an organisation had the right systems, processes or capabilities in place to use data effectively. What was your role and what difference did this make? (250 words)
4. Please tell us about a time when you built strong partnerships across teams or organisations to deliver a shared goal. What approach did you take and what was the outcome? (250 words)

The Role

This is an exciting opportunity to join Reprieve in a senior leadership position that brings together legal, compliance, governance, finance and operational oversight.

The Director (Legal and Operations) will play a central role in ensuring Reprieve runs effectively, is well-governed and has strong foundations for impact. As a member of the Senior Leadership Team, you will be a trusted advisor across the organisation providing expert guidance on organisational legal matters including employment law, compliance, sanctions, data protection, contracts, privilege, and managing relationships with key partners (you will not be responsible for strategic litigation relating to clients or day-to-day casework as these issues are handled by the casework teams).

You will also support the effective functioning of our Board, ensuring strong governance processes and compliance with our charitable and regulatory obligations. A key part of the role is skilled risk management - helping the organisation navigate complexity while enabling rather than constraining our work.

Reporting to the CEO, you will line manage the Head of Operations and Head of Finance, providing strategic direction and support to ensure these functions are operating as effectively as possible and that relevant information is able to be communicated appropriately and clearly to the Board.

This is a role that spans the technical and the operational, requiring someone who is comfortable working across different domains - from legal and compliance questions to organisational functioning, budgets and Board management. We're looking for someone with a sharp legal mind who understands NGO governance, has good judgment and an ability to work collaboratively and effectively with teams across the organisation.

As a small legal NGO, Reprieve punches above its weight, and this role is key to making that possible.

For full details, please read the job description. 

About Reprieve

Reprieve is a leading international human rights organisation working to end the death penalty and abuses committed under the banner of national security. Founded in 1999, our mission remains critically relevant as governments worldwide increasingly adopt authoritarian tactics, expanding executive power at the expense of civil liberties.

You can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.

Reprieve’s staff is made up of courageous and committed human rights defenders. We provide vital legal and investigative support to those facing execution and victims of rendition, torture, arbitrary detention, extrajudicial killing, and citizenship stripping. Our work spans multiple jurisdictions, challenging states' most egregious human rights violations through strategic litigation, investigations, and advocacy.

We support cases in courts worldwide while building the legal and political momentum necessary to consign these practices to history.

Based in London with Fellows and partners globally, Reprieve operates at the intersection of law, policy, and human rights, working alongside governments, senior legal practitioners, and civil society to advance systemic change.

We collaborate closely with our independent partner organisation Reprieve US.

Terms

This is a full-time role on a permanent contract. The annual salary is £71,379 per annum, less any required deductions for income tax and national insurance.

This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% of their working hours from the London office and the rest of the week from home. Applicants must have the current right to work in the UK, which will be checked prior to interview.

Further information and how to apply

To apply, please read the full job description and submit a cover letter and CV addressing your interest in the role, and how you meet the criteria (both no more than 2 pages) via the application form on our website by 23:59 GMT on 5 April 2026. Please note that no other documents will be considered for this role and should not be submitted. We are also not able to accept applications via email.  

"I can honestly say my three years at Settle have been the best years of my fundraising career." (outgoing Head of Fundraising and Senior Leadership Team member Penny Day).

100% of staff would recommend Settle as a great place to work.
95% of staff would agree that Settle is a welcoming and inclusive organisation. 

When young people in care turn 18, all the support they’ve relied on can fall away, literally overnight.  Suddenly, they have to navigate adulthood on their own. This would be tough for any teenager, even if they could fall back on their family for help. So it’s not surprising that two out of three care-experienced young people feel unprepared to leave care. Too many still don’t get the support they need to make it safely past this cliff edge.

Care leavers aged 18-21 are nine times more likely to experience homelessness than their peers.

Settle exists to change this. We’re an award-winning charity, supporting care-experienced young people as they move into their first home, so they can confidently transition into independent living, avoid eviction and homelessness, and establish the foundations they need to thrive in adulthood. We are on a mission to end homelessness among care-experienced young people.

With our current Head of Fundraising leaving us to go travelling, we’re seeking someone new to help us achieve this ambition. You’ll have a lot to build on. Over the last three years, we’ve grown our income dramatically, and diversified our funder portfolio. We have strong relationships with our committed and supportive funders, underpinned by an organisation-wide commitment to fundraising.

This is a crucial role for Settle, and you’ll have the support you need to excel. In 2025, we grew our fundraising team from one (this post) to three. You’ll take on the leadership of an engaged and enthusiastic team, increasingly responsible for day-to-day management of trust and foundation fundraising. As well as inspiring the team to great things, you’ll have the opportunity to develop and deepen our relationships with philanthropists and high net worth individuals. You’ll have active support and engagement from me and the Board, with regular opportunities to involve trustees in your work.

As we head into future years, you’ll lead the development and delivery of our next fundraising strategy. We’re proud of our welcoming, inclusive and collaborative culture. We’re committed to staff wellbeing, with regular socials and time away as a team, and four wellbeing days every year on top of generous annual leave. You’ll play a key leadership role in fostering this culture and shaping Settle as we grow.

If this opportunity sounds as exciting to you as it does to us, we’d love to hear from you. We are also happy to share more about our fundraising so do request this when you get in touch. 

We’d love to hear from you if:

✷  You are passionate about making a significant contribution to our mission to end homelessness among care-experienced young people, and want to use your skills to help Settle reach more young people

✷  You are an outstanding communicator, with excellent storytelling skills in person and in writing, and the ability to craft and share a compelling vision and case for support

✷  You’re a strategic thinker with excellent analytical skills and the ability to translate strategy into clear decisions and action

✷  You are a values-driven leader, committed to bringing out the best in your team and supporting them to stretch and develop

✷  You are self-motivated and organised, with the ability to manage multiple projects and deadlines, and maintain progress while responding to emerging opportunities

✷  You are financially literate and able to work effectively with numbers and financial information

✷  You are willing and able to support managers in other teams, cover for other members of Settle’s Senior Leadership Team when necessary, and play a wider leadership role in the organisation

✷  You are dedicated to embedding equality, diversity and inclusion into all areas of your work

EXPERIENCE NEEDED FOR THIS ROLE

ESSENTIAL

✷  Significant track record of raising funds from trusts and foundations

✷  Experience of securing major gifts, donations or grants from high net worth individuals or family foundations

✷  Experience of building and maintaining strong relationships with funders or other senior external stakeholders

✷  Substantial experience of preparing funding applications and reports

✷  Experience of line managing and leading high performing teams, with the ability to coach, motivate and develop others

✷  Experience of developing and effectively delivering strategy

DESIRABLE

✷  Knowledge of youth homelessness, the care system or other relevant issues facing young people

✷  Experience of leading a growing team or contributing to organisational growth

BENEFITS

✷  Scope to take real ownership of a key strategic priority in a fast-growing charity

✷  Flexible working arrangements

✷  40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 personal wellbeing days

✷  Regular 1:1s with the Chief Executive and active support of the Senior Leadership Team and Board for Settle’s fundraising strategy

✷  Strong commitment to professional development with a dedicated individual training budget and a line manager dedicated to supporting your growth

✷  Annual performance and pay progression reviews

✷  Up to 6% pension contribution

✷  Cycle to work scheme

✷  Employee Assistance Programme offering free therapy

✷  Work phone and laptop

✷  A supportive and inclusive culture with regular team social events and annual all staff away day

MORE KEY INFO

Hours: The hours are full-time (35 hours per week) preferred, with attendance at funder events outside core hours as needed from time to time – part-time will be considered for the right candidate but we envisage at least 0.8FTE / 28 hours per week

Location: Hybrid working between our office in London Bridge and working from home – our standard expectation is at least 2 days a week of contact time (in the office, funder meetings or events). We have a monthly in person team meeting on a Wednesday, and hold our monthly SLT meetings in person on a Tuesday. 

Flexibility: Settle is committed to flexible working and will work with the successful candidate to agree mutually positive working arrangements

HOW TO APPLY

Charlotte Wilmot at Eardley Wilmot is managing this appointment on our behalf and will be delighted to support you with your application. Please send your CV together with any questions to her directly in the first instance.

We are proud to be a Disability Confident employer and a member of the Care Leaver Covenant. We are actively trying to increase the diversity of our workforce and we encourage applications from people from minoritised ethnic backgrounds. Please see our website for more information on our approach to Equity, Diversity and Inclusion.

We also guarantee an interview for care-experienced applicants who meet the essential criteria for the role because we want to increase the representation of lived experience in the team.

We aim to make the interview process as accessible as possible so please do not hesitate to let Charlotte know if you require any reasonable adjustments.

The closing date for the role is Friday 17 April with interviews taking place in the week commencing 27 April.

We really look forward to hearing from you!

We are seeking a purpose-driven and forward-thinking Director of Finance & Strategy with essential third sector experience, who is passionate about using their financial expertise to create meaningful impact and drive positive change in the world, while embracing technology and AI to strengthen, modernise, and evolve The Zahra Trust’s finance function.
This is a strategic leadership role that combines strong financial control with a clear focus on systems, data, and revenue insight. You will be responsible not only for financial governance, but also for building the infrastructure that enables the organisation to understand income performance, identify opportunities for growth, and respond quickly to changes in revenue.
You will also ensure that the organisation operates in line with charity finance regulations and best practice across all jurisdictions in which we operate.
You will play a central role in ensuring that financial data is accurate, accessible, and actionable — supporting decision-making across fundraising, marketing, and programme delivery.

Head of Centre Operations

We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact.

Position: Head of Centre Operations
Salary: Circa £60,000 plus £5,000 car allowance
Location: Watford with hybrid working and regular travel
Hours: 35 hours per week
Contract: Permanent
Closing Date: 29th April 2026

About the role

This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery.

You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce.

Key responsibilities include:

• Developing and delivering operational strategy aligned to organisational goals
• Leading and managing multi-site teams through direct reports
• Driving performance through data analysis, KPIs and continuous improvement
• Overseeing day to day operations to ensure consistency, quality and compliance
• Managing budgets, financial controls and identifying efficiencies
• Ensuring high standards of customer service and stakeholder engagement
• Leading on health and safety across all sites and ensuring full compliance
• Overseeing facilities, estates and maintenance planning
• Building partnerships with external organisations and stakeholders
• Supporting organisational development through coaching, training and leadership

You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs.

About you

We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams.

You will have:

• Significant experience in multi-site operational management
• Strong leadership skills with a focus on coaching and team development
• Experience driving performance, analysing data and improving systems
• Knowledge of health and safety management and compliance
• Excellent communication and stakeholder management skills
• Strong organisational skills with the ability to manage complex workloads
• Confidence using IT systems including Microsoft Office
• A full driving licence and willingness to travel regularly

Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results.

About the organisation

The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home.

Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager

Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People.

The Role

This is a pivotal new role at SUSU, leading the operational delivery of our vibrant student spaces across our three buildings on Highfield Campus. As Head of Operations, you’ll ensure our facilities are safe, compliant, well-maintained, and consistently deliver excellent service.

You’ll oversee room bookings and reception, technical event support, transport operations, and sustainability initiatives, keeping services running smoothly across a busy and diverse programme of over 1,500 bookings each year.

As SUSU’s lead competent person for Health & Safety, you’ll champion a strong safety culture and ensure compliance across all activities, working closely with University stakeholders, contractors, and internal teams to drive continuous improvement.

No two days are the same — this is a fantastic opportunity to shape and enhance the student experience at scale.

About You

• Significant experience in soft facilities or operational management, including contracts and service delivery
• A recognised Health & Safety qualification, with strong experience in compliance and risk management
• Proven track record of leading teams in fast-paced, complex environments
• A confident communicator and problem-solver, able to build strong stakeholder relationships
• Highly organised and analytical, with the ability to balance strategic planning and hands-on delivery

About Us
We are the University of Southampton Students' Union (SUSU) – independent from the University and run by students, for students. Our vision is simple:  SUSU is here to enrich the life of every student. We are a workplace that’s buzzing with life, ideas, and opportunities – where your work directly shapes the student experience. 

As part of our team, you'll enjoy:

• Salary of £43,337 to £47,325
• Generous paid holiday - 30 days per year, plus eight closure days (around Easter, August and Christmas) on top of eight bank holidays (and an opportunity to purchase up to an additional week of holiday). 
• Great pension – we contribute 10% into your defined contributions pension scheme. 
• Travel perks – discounted UniLink and Blue Star bus passes, a Cycle-to-Work scheme. 

To find out more, visit our website.

Apply Now
You can easily apply using your CV and covering letter by clicking on Apply Now.

For further information prior to submitting your application, please find the relevant contact details within the advert posted on our website.

Closing Date: 19 April 2026

Interview Date: 5 May 2026

Please note feedback will not be provided if you are not shortlisted for interview.   

SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.  

Join us at a pivotal moment for the education sector.

ISBL is launching a major new initiative – the Centre for Education Operational Excellence – designed to transform how schools and trusts operate. We are seeking a proactive and strategic Business Development Lead to help shape, drive, and deliver this ambitious programme from inception.

About ISBL

ISBL has a 30‑year track record of supporting and developing a unique cadre of education professionals: school business leaders. Our work is underpinned by nationally endorsed professional standards and our OpEx for Education™ framework, placing us at the heart of sector improvement and operational excellence.

We serve a community of approximately 24,000 schools within a sector worth more than £80 billion, giving us significant reach, influence, and opportunity. Our core services span institute membership, professional development, research, events, sector innovation, and the sharing of best practice – creating a rich platform for partnership growth and impact.

Introducing the Centre for Education Operational Excellence

The Centre represents the next evolution of our work, extending ISBL’s focus from individual professional development to whole‑organisation operational excellence across schools and trusts.

It brings together three interconnected hubs:

• Solutions – Practical, high‑impact services and tools that support operational improvement.
• Research – Evidence‑based insights that shape best practice and drive innovation.
• International – Collaboration across global education systems to raise operational standards worldwide.

Working alongside ISBL, these hubs form a powerful ecosystem that connects practice, research, and international learning – strengthening organisational performance and, ultimately, educational outcomes.

About the Role

As Business Development Lead, you will play a central role in shaping the Centre’s commercial strategy, building new partnerships, and driving sustainable growth. This is a rare opportunity to influence a nationally significant initiative.

Full role details are available in the attached job description.

Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.

We’re now seeking aHead of Communications, with exceptional PR campaign experience, someone who canlead high-impact multi-channel campaigns that influence opinion and spark conversations. You’ll set and drivea bold, integrated communications strategy at a significant cultural moment for Bible Society. You will ensure we continue to speak clearly and confidently into both the Church and wider public life, helping position the Bible as a source of wisdom and hope. This is a role for a gifted communicator who can navigate complex cultural issues with clarity and grace, while bringing theological sensitivity, cultural intelligence and strategic insight 

You’ll oversee all aspects of our external and internal communications – from media relations,campaign delivery, digital engagement and reputation management to editorial quality, storytelling and internal messaging. Leading a talented multidisciplinary team, you will help shape how Bible Society is understood, trusted and talked about, equipping senior leaders (including our Chief Executive) to communicate with confidence and impact.

If you’re excited by the challenge of creating standout PR campaigns, engaging diverse audiences and championing the credibility and relevance of Scripture today – and you have the legal right to work and remain in the UK – we’d love to hear from you. Please provide your CV and a 250-word statement that sets out your motivation and relevant experience for the job. 

Department: COO’s Office
Contract type: Permanent
Salary: Up to £110,000 per annum
Location: Home Based (UK wide travel as required)
Reports To: Chief Executive and Council Chair

The National Fire Chiefs Council (NFCC) is seeking a Chief Operating Officer to help lead the organisation through the next phase of its development. Reporting to the Chief Executive and Council Chair, Phil Garrigan, and working closely with the Board of Trustees, the COO will play a critical role in driving organisational transformation and delivery. This will ensure NFCC is well positioned to achieve its ambitious new three-year strategy and delivery plan, including preparations for the proposed College of Fire and Rescue in 2029.

This is an exciting opportunity to join a professional, responsive and agile organisation that is focused on making a real difference to public safety.

NFCC is a charity and membership organisation dedicated to making communities safer by providing national leadership, coordination and professional expertise across UK fire and rescue services. Working at NFCC offers a unique opportunity to contribute directly to public safety, national resilience and the continuous improvement of an essential public service.

Operating at the intersection of operational practice, policy, assurance and system leadership, NFCC supports fire and rescue services to collaborate effectively, respond to complex and emerging risks, and maintain the highest professional standards. We work closely with government, regulators, emergency service partners and sector stakeholders to ensure that the collective voice of fire and rescue leaders is influential, credible and evidence-led.

As a values-driven organisation and registered charity, NFCC is committed to ethical leadership, transparency and public benefit. We foster a culture that is inclusive, collaborative and rooted in service to communities. Our people are trusted professionals, empowered to lead, innovate and deliver meaningful impact, supported by robust governance, assurance and accountability frameworks.

NFCC is a modern, agile organisation with a fully remote workforce. This enables us to attract and retain talented individuals from diverse professional backgrounds, while supporting flexible, inclusive and high-performing ways of working. We place strong emphasis on wellbeing, professional development and continuous learning, recognising that our effectiveness depends on the capability, integrity and commitment of our people.

Joining NFCC means working on issues of national significance, influencing the future of fire and rescue services, and helping to strengthen the resilience and safety of the communities we serve. If you are motivated by public service and professional excellence, have a strong focus on delivery and impact, and bring experience in leading business transformation and organisational change, this role offers a challenging and rewarding opportunity to operate at the highest level of leadership.

The Selection Process

How to apply:

If you are interested in this role and think you have the skills and experience we need, please do look at the Job description on the NFCC website.

Candidates are invited to submit their CV and a covering letter setting out how they can meet the requirements set out in the job description. Please email this to the Recruitment mailbox (details found on the NFCC Website) by 23rd April 2026.

Tests for shortlisted candidates are likely to be Week commencing 4th May 2026

Interviews taking place on the 18th & 19th May 2026

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.