Support jobs

Employment Specialist

Location: Woking, Surrey

Salary: £28,182 - £29,547 per annum inclusive

Job Type: Permanent 37.5 hours per week

Areas of service delivery: Surrey Heath & Farnham

Please note: This role requires a UK Driving Licence and access to a car; You must be prepared to travel and occasionally work outside office hours as required.

Service delivery is Surrey and borders wide; however, the post holder will be covering the areas of Surrey Heath & Farnham, with the possibility of supporting neighbouring locality.

Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an IPS Employment Specialist.  

We help individuals with mental health problems to find paid employment. We also support people to retain their employment when they are struggling at work due to their mental health. We also advise and support employers about mental health in the workplace. But it’s only possible with the help of people like you.

Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with the Mental Health Integrated Community Service (MHICS), partner organisations, local employers and have the initiative to develop and promote the service.

Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

As well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required.

To Apply

If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.

This is a rolling recruitment process. Shortlisted candidates will be interviewed as and when they apply.

When applying, please upload a CV and attach a covering letter explaining why you are applying for the role.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship (RF). Aquarius supports people in the Midlands affected by substance use or gambling. It was a subsidiary of Richmond Fellowship and is now a subsidiary of Waythrough.

We are specialists in mental health, alcohol, drugs and related areas. We provide high quality, evidence-based services, which are designed around the needs of the people we support. Our vision is to break down the barriers that stop people getting the support they need to live a life they value.

Care & Repair in Powys is seeking two Falls Prevention Officers to join our small and friendly team. 

You will deliver the new Falls Prevention Service, funded by Welsh Government, using your client focussed skills to identify and support older people who are at risk of falls.  You will be assessing the home environment for hazards and falls risks, working with the client to support their needs.  This may be through recommending minor adaptations or referring on for other services.  You will have access to full training to develop the required skills.  

Our aim is to enable older people to remain at home in comfort and security.

Examples of our work can be viewed here:

https://youtu.be/CNauWJzbSbg

https://youtu.be/qNCFgK_qoTc

https://youtu.be/yQ3_QfoN0lE

Closing date for applications: midday Monday 16th June 2025

Interview date: Tuesday 24th June 2025

Title of Role: Retail Operations Manager

Hours: 29 hours per week worked over 4 days

Contract: Permanent

Salary: £30,000 per annum FTE

Location: Cardiff & Vale

Line Manager: Head of Retail

Job Outline:

At Cerebral Palsy Cymru, we believe in the power of retail to change lives. We’re on the lookout for a Retail Operations Manager to drive success across our vibrant charity shops in Cardiff and Barry. This is your chance to be at the heart of a purpose-driven retail team, supporting our mission to help children and families living with cerebral palsy across Wales.

Duties and responsibilities:

• Lead and Develop Shop Teams: You’ll provide inspirational leadership to a team of Shop Managers and volunteers, supporting them to reach their full potential. This includes overseeing recruitment, training, regular one-to-one meetings, and performance management to ensure each shop team is motivated and high-performing.
• Drive Sales and Maximise Profit: You will be responsible for achieving and exceeding income targets across multiple retail sites. By analysing performance data, reviewing pricing strategies, and identifying local opportunities, you’ll help each shop reach its full potential, delivering vital funds for Cerebral Palsy Cymru.
• Support and Deliver the Retail Strategy: Working closely with the Head of Retail, you’ll play a key role in implementing our Retail Strategy and Business Plan. You’ll help shape the operational direction of our charity shops, ensuring consistency, innovation, and alignment with organisational goals.
• Ensure Operational Excellence and Compliance: From shop floor standards to back-office processes, you’ll ensure that all shops adhere to charity policies, health and safety regulations, and industry best practices. You’ll also support Gift Aid performance, stock management, merchandising and customer service.
• Build Relationships and Promote the Brand: You’ll act as an ambassador for Cerebral Palsy Cymru in the community, building positive relationships with local stakeholders and supporters. You’ll work to increase engagement, generate quality stock donations, and ensure our shops are seen as welcoming, professional and community-focused.
• Provide Flexible Shop Cover and Support Growth: This field-based role requires flexibility across seven days. You’ll provide cover during staff absences and be involved in launching and supporting new shops as we expand across South Wales.

Person Specification:

We’re looking for someone who:

• Brings proven experience in retail management (charity retail a bonus!)
• Is a confident people manager with a passion for coaching and motivating teams
• Thrives in a dynamic, field-based role
• Understands the power of community engagement and high-impact visual merchandising
• Is hands-on, proactive, and solution-focused
• A full clean driving licence and access to your own vehicle

Benefits:

• Flexible part-time working over 4 days
• A collaborative, supportive work culture
• Pension
• Company sick pay
• The satisfaction of knowing your work supports children and families across Wales

Location: Field-based across our shops in Cardiff & Barry (with potential travel across South Wales).

Closing Date for applications: Midnight on Sunday, 8th June.

How to Apply:

Complete an application form

Are you highly organised with strong communication skills and keen to learn and develop?

In this support role you will be responsible for stewarding supporters and donors, helping coordinate the Fundraising department activities and associated administrative duties.

This is a hybrid role with 2 days a week in the Oxford office.

The Charity
A social welfare charity committed to providing financial, emotional and practical support and services.

You will be joining a long standing well respected organisation with access to competitive employee benefits which include, Free onsite parking, Options for flexible working, 28 days holiday plus bank holidays, Employee Assistance Programme, Life Assurance (3 x salary) and a Pension scheme that offers 10% employer contribution.

The Role
Work with the Individual Giving Manager, Fundraiser (Individual Giving) and wider fundraising team to administer donor support communication.

Administering the individual giving fundraising programme with support from the wider team.

Develop and maintain relationships with key stakeholders, partners and associated organisation as agreed by your line manager.

Plan, execute and assistant in delivering national and large-scale fundraising activities.

Thank all donors in a timely manner via e-mail and letters and keep accurate records.

Ensure that the database CRM records for our supporters and donors are maintained and up to date.

The Candidate
A positive and creative approach to work.

Good telephone manner, including showing empathy towards in-memory and legacy donors.

Ability to record data accurately.
Self-motivated and confident in working both independently and in teams.

Good communicator, including face-to-face, phone, in writing and via remote communications.

Ability to manage time effectively, prioritise workload and plan-ahead.

Good IT skills (MS Office including Outlook, Excel and Word).

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We’re looking for a talented science and research communications professional to join our team.

Every year, The Brain Tumour Charity invests 50% of our income on funding research to find a cure for brain tumours. 

Using your science communications experience and expertise, you’ll develop a deep understanding of this research portfolio and support colleagues across the organisation to communicate our research to different audiences.

As the key link between the research and marketing teams, you’ll create communications plans featuring inspiring, scientifically sound stories that engage our warm and cold audiences.

You’ll also be a creative thinker - able to find new ways to tell stories and new outlets to tell them in while conveying the urgent need for scientific progress.

WHO WE'RE LOOKING FOR:

Passionate about science and research communications, you’ll be valued for your ability to interpret complex information and communicate it in a simple and impactful way. You’ll have exceptional writing skills and can build strong relationships across the charity as well as with journalists, scientists, partner institutions and those personally affected by the disease.

Calm under pressure, a natural problem solver, and a strategic thinker, you’ll share our commitment to being evidence-based and community-focused in everything we do. You’ll have excellent attention to detail and be keen to join a bold and collaborative organisation looking to showcase the research it’s funding, as we work to ensure everyone affected by brain tumours lives longer and better.

KEY ACCOUNTABILITIES:

• Reporting to and supported by the PR Manager, develop an expert and up-to-date understanding of our research portfolio and grants timelines.
• Through cross-team collaboration, become the key link between the research directorate and external facing teams such as marketing, fundraising and policy.
• Develop strategic research communication plans that feature scientifically sound stories to demonstrate the impact of our work to a range of different audiences.
• Play an integral role in the delivery of a 24/7 press office to raise The Brain Tumour Charity’s profile and maximise our ability to respond to ad-hoc requests from journalists.
• Support spokespeople representing the organisation to build their confidence and ensure they deliver accurate, impactful interviews and quotes
• Ensure the scientific accuracy of internal and external communications around the research portfolio
• Produce engaging, tailored research communications to support stewardship of the community by fundraising, support and policy
• Work with the marketing team to shape The Charity’s research communications to a wide audience including but not limited to social media, webpages and printed materials
• Work with the Stories Officer and PR Manager to identify people whose stories can help demonstrate the impact of our research.
• Work with the internal communications officer and Research Engagement Manager to support charity staff understanding and engagement with The Brain Tumour Charity’s research.
• Develop and maintain expertise in issues related to brain tumours and the latest research

Location: Little Harbour, St Austell, Cornwall
Hours: 25 - 40 hours per week, 12.5 hour shift pattern (please specify your preferred number of hours in the supporting statement when applying)
Salary: £26,498 - £30,725 per annum - FTE (plus enhancements for night, weekend and bank holiday working)

“Happy, amazing, special and fun” are perhaps not the first words that spring to mind when you think of a children’s hospice, but this is exactly how our clients families describe their hospices. Matched by their staff feeling “proud, rewarded and making a difference” by working in this special setting, this is perhaps quite a different carers role to what you might have expected.

They provide respite, palliative and bereavement care for children with life-limiting conditions on a one-to-one basis. Having the time to build relationships with children and their families whilst they are at the hospice and between visits helps to make their roles incredibly fulfilling. They have vacancies to join the Care Team at Little Harbour in Cornwall. Applicants should be experienced in caring for children with life-limiting conditions, complex needs or chronic illnesses.

Working as part of a friendly team, Little Harbour offers a beautiful, homely, well equipped workplace within a supportive environment where you will be recognised as a valuable individual member of the care team. 96% of their staff strongly agree that they enjoy the work they do, and they value their staff and offer an excellent working environment with an enthusiastic and committed team.

Their employees work hard every day to make the most of short and precious lives. They are proud to support them with a range of enhanced benefits which include:

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• Enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• Personal pension scheme with 7% employer contribution
• Family friendly policies, with enhanced maternity/adoption pay
• Occupational health, wellbeing and counselling services and employee assistance programme
• Group life insurance scheme
• Training and development opportunities
• Environmental and green agenda
• Free on-site parking
• A nurturing and inclusive environment
• A chance to make a real difference

How to Apply

Please apply by clicking on the link before the closing date (see below). If you have any questions, please visit their website to find out more, or use their email to contact them and speak to one of their HR team today.

Closing Date: 19th June 2025
Anticipated Interviews: 4th July 2025

They are committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. They welcome applications from all sections of the community.

You may also have experience in the following: Bereavement support, palliative care, Child Care, Community Support Worker, Care Worker, Support Worker, Care Assistant, Home Carer, Reablement Support Worker, Care Responder, Domiciliary Care, Care Home, Key Worker, Case Worker, Social Care, Charities, Not for Profit, etc

REF-221 758

Art Matters Studio Arts Facilitator

Location: Redhill, Surrey

Salary: £26,820 (pro rata) inclusive per annum

Hours: Part-time, 18.75 hours per week

Waythrough’s community arts studio Art Matters requires a creative individual with an arts background to join our team.

You will have an arts background, qualifications and skills in a range of arts activities and will be involved in supporting attending artists to explore their creative interests during sessions and workshops.

The Role

As part of a small team, you will be required to work closely with colleagues, volunteers and partner organisations. You will need to be flexible and positive and take ownership of tasks and deadlines.

Alongside the team you will enjoy your responsibilities in keeping the studio safe. You will support the implementation of Waythrough’s health and safety polices and carry out risk assessments as needed.

Mainly studio based, you may be required at times to work in an outreach capacity at other Surrey-based community hubs delivering workshops, exhibitions and arts and mental health promotion with occasional out of hours and weekend working.

You will support people to maintain a healthy state of wellbeing through creativity in achieving their creative goals. 

Skills and Qualifications

You will be considered and respectful in your approach to your work and understand the benefits of creativity on mental wellbeing. Calm, resourceful, and enthusiastic you are highly motivated, hardworking, and keen to support people (service users, artists) in a creative and holistic manner. 

You have experience in facilitating art groups, excellent communication skills and will help maintain a friendly and welcoming space, supporting people with all levels of creative experience.

You have good all round IT skills and are confident using Microsoft packages. You may also have experience using iMac editing software and social media platforms. You will learn and use Waythrough’s programmes, systems and processes daily.

You are able to work in an outreach capacity at other Surrey based community hubs delivering workshops, exhibitions and arts and mental health events.

You are able to provide occasional evening and weekend work.

You will work with partner organisations.

You will have both 3D and 2D art making experience and art experience.

You will be able to participate in 5 day week shift rotas. 

To Apply

If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.

We are looking for an Engagement Manager (East of England) to join us on a fixed term contract, for 12-months, to cover maternity leave.

About the role

The key purpose of the Engagement Manager role is to deliver regional Sight Loss Councils across the East of England and to engage with blind and partially sighted people across the region.  We currently have two Sight Loss Councils (SLCs) in this region, so the postholder will be expected to care-take and develop both SLCs, focusing on the retention of the volunteers engaged and making sure the projects and work they are involved in, continue with success. You will also be managing and developing stakeholder relationships across all the areas in which we work including transport and health sectors, as well with local authorities and arts and culture venues in the region.

About you

You will have the passion and ability to use your lived experience or experience to influence change, for the benefit of blind and partially sighted people. As an experienced volunteer manager, you will engage and lead Sight Loss Council members in the implementation of the region’s business plans to bring about change across transport, health and the built environment, as well as areas of local interest such as arts and culture or retail.

You will be a self-starter and work well on your own but will also enjoy being a part of a team of other Engagement Managers across the country, with whom you can learn from, as well as share good practice with.

About us

At Thomas Pocklington Trust, we’re promoting equality and inclusion blind and partially sighted people in every aspect of society. One of our many missions is to establish Sight Loss Councils across the UK, to tackle local issues and work with businesses and service providers to improve the accessibility of their services.

Our client is a small, vibrant and growing charity based in Woking that supports people with learning disabilities and autistic people to create the life they want to live. The organisation provides access to a wide range of activities that develop skills, confidence and lasting friendships.

We are searching for a hands on and experienced Service Coordinator to lead and develop services for children and young people with additional needs (SEND) including Afterschool club (Mon-Thurs), Weekend and School Holiday Playschemes/Teen Sessions, and Evening Youth Sessions.

The role involves planning and delivering inclusive, engaging, and structured activities within a fun, safe, and supportive environment. You’ll be key in mentoring staff, ensuring quality service delivery, and championing the voice and rights of young people with a learning disability and autistic young people.  Due to the services provided, the successful candidate will need to be flexible with working hours to support evening and weekend sessions via a rota with other team members. 

This exciting and incredibly impactful role offers the opportunity for a candidate who has experience of running similar services to take a first step up into a management role.

Please note that all job offers are subject to satisfactory references and a disclosure satisfactory to the client from the Disclosure & Barring Service (DBS).

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.

Database Administrator

We are looking for a highly competent Database Administrator to join a Governance team.  This is an exciting opportunity to work across the Diocesan team to ensure the database is maintained accurately, efficiently and in a timely manner.

Positions: Database Administrator

Location: Hove/Hybrid

Hours: 22.5 hours work per week with flexibility as to how hours are worked across the week

Salary: £16,068 per annum (pro-rata FTE £26,780)

Contract: Permanent

Benefits: 28 days of annual leave plus bank holidays and 2 privilege days per year, flexi-time, free parking, the ride to work scheme, a range of staff development activities and the Diocesan Pension Scheme with 15.1% employer contribution.

Closing Date:  Midnight on 1st June 2025

Interviews: Interviews will be held in Hove on 9th June 2025.

About the Role

As Database Administrator you will be responsible for the upkeep of the diocesan CMS database and act as the diocesan Superuser to provide support, training and advice to other diocesan users.

What you’ll do:  

• Act as the expert user for the CMS database –granting permissions and offering support, training and advice to diocesan users including staff, clergy and parish officers
• Make updates to the CMS database to reflect changes in the diocese to ensure data accuracy, including after Annual Parochial Church meetings (APCM) and Mission and Pastoral scheme amendments
• Generate reports and mailing lists for diocesan users
• Act as an assistant user for the People system and Salesforces system.

About You

The ideal candidate for this role will have:

• Experience of using database systems

• Expert knowledge and experience of MS Excel and of creating mail merges in Excel and Word

• An understanding of the Church of England and parish governance and structures (desirable)
• The ability to establish constructive working relationships with people at all levels

The organisation wants its commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff and are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.

You may have experience in other roles such as Database and Systems Officer, CMS Systems Administrator,

Data and Systems Support Officer, Data Administrator, Information Systems Coordinator, Database and Reporting Officer, Church Management System (CMS) Coordinator, Diocesan Data Officer, Parish Information Support Officer, Digital Information Administrator, Diocesan Systems Support Administrator, Church Systems and Data Officer, Data and Compliance Administrator, Clergy & Parish Records Coordinator, Database and User Support Officer, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.

We are recruiting a ECF Programme Manager to join our East, South & London regional team, based in Beckenham in London. The ECF Programme Manager is responsible for the proactive and effective planning, execution and administration of our ECF programme within the region.

Essential criteria

• A deep understanding of the ITTECF, ECTE and ECTP.
• Outstanding track record of development and delivery against tight timelines.
• Exceptional interpersonal, written and oral communication skills.
• Excellent organisational skills and attention to detail.
• The ability to quality-assure delivery and programme experience at scale.
• A commitment to the aims of the National Institute of Teaching.
• An interest in the education sector and a belief in the value of teachers and school leaders.
• Proficient in the use of MS Office software packages, such as Word, Excel and Outlook, as well as search engines and online databases.

Desirable criteria

• Qualified Teacher Status.
• Experience delivering high-quality professional development and/or supporting the development of others.
• Deep understanding of school need in the geographic area.
• Previous work experience in Microsoft Teams and Dynamics.
• A degree and/or professional qualification relevant to the post and/or equivalent learning through professional experience.

Key benefits

• Highly competitive pay and pay progression opportunities.
• Flexible start and end working times.
• Flexible working opportunities, including significant scope for hybrid working.
• At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service (with an annual discretionary office shutdown between Christmas and New Year).
• Entry to the highly valued Local Government Pension Scheme
• Excellent opportunities to develop your skills and experience and to progress your career.
• A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.

Diversity and inclusion

The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

For more information and to apply, please visit our vacancies page.

Closing date: 25 May 2025.

Interview date: w/c 26 May 2025.

We regret that we are currently unable to sponsor visas.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.

As a registered Charity the Wrexham (Parochial) Educational Foundation holds a portfolio of investments, land and property, from which it derives income to support its mission: the advancement of Religious Education by providing assistance to educational establishments within Wrexham County Borough.

The Foundation has a board of Trustees and a single employee, our Clerk, who is retiring this year. We are therefore looking for someone new to join us. Could you be the person we are looking for?

The Clerk’s role is highly varied and rewarding, and the Foundation is offering the role with:

o A salaried payrate of £22 per hour for 12 hours per week.

o Flexible hybrid working.

The current Clerk will support a period of induction, shadowing and handover once her successor is in post.

Do you have proven experience of successfully managing large, integrated social media campaigns for both paid and organic across multiple channels, plus up to date knowledge of the latest social media trends and digital landscape as a whole? Then join Shelter as a Social Media Manager and you could soon be playing a leading role within our Social Medias team.

About the role
The Social Media Manager will work with teams across the organisation to ensure social media content is timely, engaging and producing the best results for Shelter, its supporters, and service users.

The post holder will manage the Social Media Officer and develop and implement channel strategies for the organisation’s social media output. They will be data-driven, using analytics to present on key metrics to the rest of the organisation to showcase the power of social media.

Role specifics
In this role, you’ll lead on developing and delivering Shelter’s social media strategies across all channels, ensuring our content is forward-thinking, engaging, and aligned with our mission and values. You’ll manage and support the Social Media Officer, helping them grow and succeed in their role, while also curating high-quality content that reflects our brand and keeps us at the forefront of digital trends. Working closely with colleagues across the organisation, you’ll oversee our owned, paid and earned content streams, use data to track performance, and help shape campaigns that connect meaningfully with our audiences. You’ll also play a key part in exploring new platforms, supporting teams with best practice, and occasionally contributing to out-of-hours and crisis communications when needed.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team
The Social Media Team consists of 5 roles, working across Shelter to manage our social media output and serve our comms, fundraising, retail, and services’ functions. Within the team we cover content, community management, reporting, training, and influencer outreach.

Part of the Comms and Content sub-directorate, the Social Media Team have close ties with our Campaigns, Media, Public Affairs, Policy, Marketing Teams, as well as working with Income Generation, and the Digital Advice Team within Services.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Age UK is recruiting for a proven HR Assistant on a 12-month fixed term contract. In this role you will support the HR Team to deliver the highest possible standards of service to our internal customers (employees) across the charity.

With an understanding of employment law, you will be responsible for providing an efficient and customer focused HR administration service.

You will play a vital supporting role covering the HR processes associated with an employee life cycle including, probation, flexible working requests, termination and any other contractual changes, you will ensure that all relevant changes are communicated to the relevant teams and appropriate HR systems are updated.

Supporting the delivery of a customer focused HR service, including employee relations, recruitment, training, HR operations and payroll, employee wellbeing, culture, DEI and safeguarding. You will have the opportunity to liaise with our employees and managers, responding to a wide range of HR related queries and escalating any complex employee queries to a more senior member of the HR Team.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our Warrington office. Your travel costs to the Warrington office are not covered by the charity.

Age UK Grade 8N

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience
*Experience at HR Assistant Level - A
*Experience working in a fast-paced organisation with changing priorities and deadlines - A, I

Skills & Knowledge
*Knowledge of employment law in practice and interpreting HR Policy - A, I
*Competent in the use of Microsoft packages, including excel, word, outlook and Teams - A
*Ability to produce professional and accurate letters/emails for internal customers - T

Personal attributes
*Balanced and measured approach to decision making - I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.