Support Manager Jobs

The ideal candidate will have relevant qualifications and/or equivalent experience and demonstrate a commitment to
continuous learning and professional development.

The post-holder will be responsible for:

• Taking a lead within our income generation function and working in close collaboration with our CEO to manage/deliver our fundraising strategy.
• Maintaining a portfolio of corporate donors/strategic partners to meet annual income goals.
• Designing, developing, and delivering training programmes tailored to our stakeholders' needs.
• Serving as a member of Sahir's Senior Leadership Team, contributing to strategic planning and decision-making processes to enhance the overall impact and effectiveness of our services.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education,  setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

The purpose of this role is to manage operational delivery of our School Chef Educator programme, ensuring efficient and effective delivery.  The School Chef Educator programme is a 10 week training programme for school kitchen staff, covering topics such as Reducing Food Waste, and Food Education. It is delivered in a blended learning format, through a mix of in-person training, bitesize webinars, and our online learning website.

You will be supported by our Director of Transformations, and manage our Chef Trainers who deliver our School Chef Educator Programme. You will work closely with the Director of Partnerships & Impact, our School Engagement Manager and our Research Supervisor, to identify and liaise with suitable funding partners, academies and schools, and ensure we are monitoring and evaluating our programme delivery to evidence it’s impact and ensure quality delivery across the cohorts that take part.

Your role will oversee our School Chef Educator Programmes, delivered across England. This role will be primarily focused in London, but will include supporting schools in locations across the UK as we develop new hubs. An average week in this role might see you attending meetings with new partners to secure support for new programmes, sourcing venues for training days, scheduling programme delivery dates, identifying and contacting schools in our programme delivery areas to sign up their kitchen teams to our programme, developing new content on our learning management system, attending webinars our Chef Trainers are delivering, and supporting Chef Trainers with our in-person kick off sessions, and graduation celebrations.

You will be joining a dynamic and growing charity who are passionate about delivering exceptional training, skill sharing, expertise and know-how to advance the quality of food preparation, food service and food education in schools.

You will have an understanding of the context that we operate in, education and food sectors. You will have strong people skills, be highly organised and have the ability to manage effective partnerships with external organisations.

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles.

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and are passionate about creating a welcoming working environment for everyone. We’re continually updating our DEI policy and have a neurodiversity champion. If you need adjustments to the interview process please let us know.

As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.

Key responsibilities:

● To work with the Director of Transformations to ensure that all programme delivery is delivered in line with our vision, values and ethos.

● To support and manage our Chef Trainers to ensure a high quality and consistent standard of programme delivery.

● Coordinate and oversee all programme activities, including booking venues, scheduling, logistics, and managing Chef Trainer workload.

● Work closely with the Director of Transformations, Director of Impact and Partnerships and the School Engagement Manager to assess, cost and propose suitable programmes of support for schools, multi-academy trusts and caterers interested in our School Chef Educator Programme.

● Working with the School Engagement Manager, attend and contribute to meetings with Senior Leadership of prospective participating schools and academies.

● Liaise and manage relationships with Senior Leadership and Programme Sponsors, being the key contact for operational delivery of programmes.

● To work alongside the Director of Transformations and Director of Partnerships & Impact to ensure that service level agreements are agreed with partners and that our delivery matches the agreements.

● To monitor costs of the programme delivery, reporting progress of programmes to the Director of Transformations, identifying any risks or delays to programme delivery.

● At all times to ensure that our training programmes are being delivered in a legally compliant, cost-effective way.

● Working with the School Engagement Manager, to identify suitable schools for our funded training programmes, ensuring a high uptake of available places on our funded training programmes.

● Ensuring learning and evaluation is embedded in our programme delivery, working with the Chef Trainers to document best practice learnt from each programme.

● To work alongside the Director of Partnerships & Impact and our Research Supervisor to ensure that we’re collecting accurate and relevant data to measure our impact, evaluate the impact and effectiveness of the programmes, conducting regular assessments and measurements.

● Work with the Research Supervisor to support preparing reports on the impact of the School Chef Educator programmes, including statistical data, trends, and success stories.

● Maintain accurate data records and ensure our contacts database is up to date with relevant participant, partner and engagement information.

● Collaborate with the Chef Trainers to ensure the delivery of high-quality services that meet the needs of participants on our programmes.

● Overseeing project planning and execution for the continued expansion of the roll-out of the School Chef Educator training programme - this will involve being organised and keeping the project on track, working with internal and external parties.

● Assist in the delivery of programmes where necessary, providing support and guidance to the Chef Trainers as needed.

● Working with the Chief Innovation Officer, the Chef Trainers across all our programmes and the wider Chefs in Schools network to identify current and future skills requirements for the school kitchen workforce.

● Developing and/or commission relevant training materials to keep our programme up to date and develop new programmes that complement our organisational strategy.

● Plan, and manage the continued iterative development of our School Chef Training programme. Lead on programme design, monitoring performance and adjusting our approach as necessary for future cohorts.

● Line manage the Chef Trainers, lead on hiring, training and managing any future staff required as our programme offering grows.

● Maintain and manage our Learning Management System, and Learning App, ensuring good version control, user management, and digital legal compliance.

Skills & experience:

● You are passionate about food and want to make an impact

● You have interest and belief in our mission, to improve child health through improving food and food education in schools

● You have a background or experience in project or programme management at national scale

● You are self-motivated, customer focused and driven

● You are interested in people (working in a small, supportive team)

● You are organised, methodical, strong on detail, and able to map out deadlines and plan ahead

● You are an excellent writer and communicator with strong presentation and facilitation skills

● You are skilled in building rapport with people and strike a balance between being supportive and challenging 

● You have a background or significant experience in training

● You have delivered, developed and/or been involved in the roll-out of programmes at scale

● You have experience in delivering in-person and online training sessions

● You have curriculum, pedagogy or training design experience

● You have good digital skills to maintain our resources on an online platform and innovate the learning experience

● You have hands-on experience with Learning Management Systems (LMS) including user management, content updates, and troubleshooting technical issues.

● You are well-versed in legal compliance requirements related to digital training programs, ensuring all training content and data management practices adhere to current regulations.

● You possess strong analytical skills for monitoring and evaluating LMS performance, using data to improve user experience and ensure compliance with legal standards.

● You have some experience in leading or managing a team

● You have stakeholder and partnership management experience

Most Important Skills- list 5-8

1. Training Delivery and Development
2. Curriculum and Training Design
3. Project or Programme Management
4. Learning Management Systems (LMS)
5. Stakeholder and Partnership Management
6. Communication Skills
7. Organisational Skills
8. Data Collection and Analysis

Benefits

You would be joining a friendly, supportive team who work hard, but believe in a healthy work / life balance. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to, and draw on, a variety of projects and strategic insights.

We offer 33 days (pro-rata for part time positions) of holiday per year, including bank holidays, a Cycle to Work scheme, hybrid working, free access to the CODE app for discounted restaurants & hospitality venues, enhanced parental leave. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the AIG Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. Shortlisted candidates will be invited to an online interview on 17th July.

Successful candidates will then be invited to an in-person interview to take place on Wednesday 24th July at our office in Brixton, London for which we will ask you to complete a short task. You have 15 mins to complete this task. The interview overall will take a maximum of one hour.

Expected duration of this application process: 6 weeks

Youth Futures Foundation is the What Works Centre for youth employment. We exist to address the significant disparities in youth employment for marginalised groups. We want to ensure that all young people can access and keep good quality jobs.

We are looking for a Relationships Manager to accompany local partnerships through the development and testing of potential local systemic solutions, acting as the key point of contact for Youth Futures to:

•  support each partnership to make the most of their work during this period, with the aim for partnerships to establish a local shared ambition for systems change and commitment to action.
•  enable Youth Futures to make informed decisions about further partnership investments to deliver their ambition.
•  bring local insight and learning into Youth Futures, and to channel information and support from Youth Futures to local partnerships. 

You will lead our relationship with up to three local partnerships, working as part of their team to help Youth Futures understand the potential for change, and how and where we can add value. As well as support and future investment from Youth Futures, this may include helping partnerships identify alternative sources of funding, develop business cases for future support or capture their learning to influence decision-makers. You will have the strategic vision and analytical thinking to assess future potential as well as current progress, and spot these emerging opportunities.

This is an enabling role, which requires exceptional abilities to establish and maintain close, supportive relationships that put local partners and young people in the lead. You will have excellent stakeholder management skills, helping partners navigate the tensions between different parts of the system, while keeping their eyes on the prize of connected, consistent and responsive support.

This role is fixed term until January 2026 with the possibility of extension - Full Time –37.5 hours per week. We offer flexible working and consider alternative patterns of work.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

The Crisis Alternative Service Manager role sits within our Adult Services, across Hammersmith, Fulham, Ealing, Hounslow. You will be responsible for the operational delivery and service development, of a portfolio of services. Namely (but subject to change):

• Safe Space Community
• Safe Space ED
• Hounslow Helpline
• Nova Roots (Forensic Community Hub)

One large service you will be responsible for is our crisis alternative service – Safe Space - which is a tri-borough out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm – 11:30pm across all of our boroughs. You will be responsible for managing peripatetic teams: we currently have 3 in person Safe Spaces and based in 3 A&E.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.

The Role

The role of the Crisis Alternative Service Manager will provide operational management, mobilisation and service development of all Crisis Services within Adult Services. The ideal candidate will have experience of mobilising and developing high quality, large services. In addition to managing and supporting staff working within challenging environments and experience of working with challenging behaviour and complex needs. The Service Manager will hold all operational risk.

Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends. You will also be required to be rostered into the on-call rota.

The Crisis Alternative Service Manager will be required to work collaboratively with the Director of Adult Services and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes.

They will be responsible for the delivery, progression and continual improvement of the service. They will have responsibility for ensuring Crisis Services operate in line with organisational H&S processes and procedures, HFEH Mind policies and CQC requirements.

Key Responsibilities

For full list of responsibilites, see attached job description

• To oversee the management of the Crisis Alternative Services and other services, in line with organisational values and service quality expectations.
• To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies.
• To ensure safe working and risk management
• To ensure feedback is provided on risk mitigation through serious incident reports.
• To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators)
• To complete audits and high quality reports for senior internal and external stakeholders
• To interpret performance and impact data for crisis services and be responsible for reporting against service targets
• To provide effective line management supervision to Team Managers and Support Workers
• To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.
• To mobilise the crisis services in line with agreed project plans and ensure they are promoted and marketed well.
• To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.
• To develop robust referral routes and pathways into the service with both statutory and non-statutory bodies.
• To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.
• To support the Team Managers to ensure adequate and appropriate staffing at all times within the service.

Person Specification

For full person specification, see attached job description

• A minimum of three years managing a crisis service or similar setting with high complexity and high incident rates
• Experience of managing and mitigating risks
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks
• Understanding of suicide prevention
• Understanding of trauma informed care
• Understanding of mental health and safety planning
• An understanding of CQC requirements for mental health
• Managing services for vulnerable people in a service delivery organisation.
• Excellent people and project management skills and significant experience of supporting and managing staff.
• Experience of working in the voluntary sector and/or statutory services
• Experience of motivating, developing and training staff
• Experience of creating and implementing safety and risk policies and procedures.
• Successful track record in planning and project management.
• Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice.
• Knowledge and understanding of the relevant statutory authorities including NHS and social care.
• Excellent communication skills and able to communicate effectively to a variety of audiences.
• Commitment to service user involvement and able to work with service user groups to develop this. 
• Strong organisational skills and able to take control of own workload and meet deadlines.
• Ability to work independently with minimum support.
• Confident in challenging poor performance assertively, constructively and successfully.
• High professional standards and the ability to communicate these clearly to others.
• IT literate to aid communication and analysis of data.

About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Disclosure and Barring Service Check

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Equal Opportunities

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

We are looking for a registered manager for a Therapeutic Residential Children's Home in South Reddish. This is an exciting opportunity as a Registered Manager, you will be managing an existing established therapeutic children’s home but also you will be working to set up and register the adjoining property as a new 1-2 bed Therapeutic Residential Children's Home, managing a joint team for both homes.

Both Children's Homes with be working with children who have experienced trauma. You will work with your team to provide a safe and nurturing home for the young people that you support, we provide compassionate, nurturing care for children who are in crisis and have complex needs, supporting them to move from a difficult past to a brighter future.

Location – South Reddish, Stockport

Hours - 37.5 hours per week

Salary - £45,518per annum (£23.34ph rising to £29.18ph for weekends)

Sleep in Payment of £96.00 per sleep

• 27 days holiday plus 8 days bank holidays rising to 30 after 5 years, 33 years after 10 years.
• Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity, and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme.
• Eligibility to apply for Blue Light card.
• Proud to be a real living wage employer.
• Refer a friend scheme, be rewarded for recommending a friend to work with us.
• Comprehensive training and development opportunities, including apprenticeship qualifications.
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online.
• Access to our Employee Assistance programme for you and adults at your home.

Here at Together Trust our vision is to champion a better future for the children, young people, and adults we support.

Main Responsibilities

As a Registered Manager you will manage a residential care team and have responsibility for a residential children’s home, ensuring a high-quality service within the home is developed and to perform within organisational policies and procedures, the National Minimum Standards and the legislative framework pertaining to children’s homes.

The Ideal Candidates

We are looking for existing Registered Managers or Assistant Managers, and a proven record for getting results from their staff team.

We are looking for the following:

• Registered Manager’s Award (RMA Children) (combined management & care award).
• Significant residential childcare experience
• A sound understanding of Ofsted regulations and expectations.
• Ability to demonstrate effective leadership.
• Ability to achieve service delivery to national standards.
• Passion to develop further services for children/young people.
• Has the right to work in the UK (we only accept applications from UK based candidates as we are not part of any visa sponsorship scheme)

Full Job Description is attached.

We are a Real Living Wage employer.

Together Trust has committed to paying all staff a significantly higher salaries than the government minimum wage. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

Apply now!

If you think you might have the relevant skills and experience, we are looking for, please get in touch or apply now.

In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.

We welcome applications from those with a right to work in the UK. We do not currently sponsor overseas staff.

We may remove this vacancy prior to the expiry date if a suitable candidate is found therefore early applications are encouraged.

Shortlisting will take place throughout the duration of the advert as we are seeking more than one individual.

Purpose of the job/About the role

Join Dementia UK as a Compliance and Quality Assurance Manager helping to champion effective compliance including finance, fundraising and clinical governance requirements. You will provide advice to colleagues on compliance matters and will ensure that we are run in a way that optimises efficiency and effectiveness.

As part of the Governance, Compliance and Risk team, you will drive the Charity’s Compliance and Quality Assurance agenda ensuring our services remain in line with our purpose, and ultimately supporting our commitment to beneficiaries, staff, and other stakeholders.

Working closely with Senior Management Team (SMT) colleagues, including the Head of Clinical Effectiveness you will attend relevant meetings, to ensure compliance and improvement at service level, supporting the implementation of quality improvement plans. You will undertake compliance checks and second line of defence audits, as part of the Charity’s Enterprise Risk Management framework. As well as conduct compliance audits on policies, processes, and procedures, overseeing the Dementia UK Complaints log, and collaborate with colleagues across the Charity to ensure effective complaint resolution.

The ideal candidate will be results-driven, analytical, and adept at problem-solving, with a passion for compliance, regulations, and quality assurance. You should have an understanding of risk management and prior experience in compliance, with a strong grasp of relevant charity requirements and regulations, including clinical, fundraising, and financial standards. A good understanding of health and social care systems, with experience in an NHS or healthcare setting, is also essential.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

Girlguiding are looking for a Procurement manager to embed its new procurement framework, and develop our contract management capacity across the organisation.

Girlguiding’s strategy – Today, Tomorrow, Together – is based on four pillars

• Creating exceptional experiences for girls
• Developing a rewarding volunteer experience
• Being inclusive and impactful
• Making Girlguiding sustainable for the future. 

We are embarking on investing in a number of significant organisational, transformation and change projects, especially around our digital estate, which need a procurement professional to ensure best practice and value for money.

The Procurement Manager works collaboratively with budget holders across the whole organisation and is the subject matter expert for all things procurement and contract management.

Do you enjoy leading colleagues through change to embed new ways of working?  Are you a team player who can work cross-organisationally with staff at all levels?  Can you translate procurement speak into plain English to demystify procurement best practice? Do you have a keen eye for detail? Do you have experience of complex contract negotiation and management? If so, we have just the job for you!

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. For this role, we will consider flexibility in work location, including fully remote working, so we encourage applications from all candidates. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. 

About Girlguiding

This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.

We’ve begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We’re on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

We Are Survivors are looking for a Service Manager to come and join its Community Services Team to cover Maternity Leave.

The organisation has an ambitious strategy to ensure that #NoMaleSurvivorsIsLeftBehind and is looking for a special member of staff to help us achieve this, on a temporary basis to cover Maternity Leave.

You will help us to provide key services across Greater Manchester. The Community Team is made of therapists and Community Development Workers to support men and boys to access the services they need.

In return for your time, experience, and commitment to the organisation, you will receive.

• A competitive salary.
• Annual leave package with incremental rises plus bank holidays.
• Company sick pay.
• Birthday annual leave.
• Monthly clinical supervision.
• Pension contribution.
• A range of discount and benefit programmes.

Internally your job title will be Waking Night Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s as a Waking Night Recovery Worker.

Blackpool Crisis Support - Sycamore House is a community-based crisis service, working to a recovery model with the aim to reduce the amount of A&E and Hospital admissions through evidence-based CBT interventions. We provide a range of intervention support and are partnered with the NHS, working alongside the Home Treatment Team who offer clinical governance. Additionally, we offer a range of services for people with mental ill health to become more connected to their local community, building on their social engagement. We also signpost to local services and host awareness days that are truly reflective of the community we support to break down stigma and discrimination offering support 24/7 with a staffed service to our residents aged 18 and upwards.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. 

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation

EVAW’s policy manager plays a critical role in delivering EVAW’s work, including developing policy proposals and positions across a broad range of areas related to violence against women and girls, to inform and support our campaigning aims. Working independently, the post-holder will support our evidence-based campaigning, generate and contribute to critical policy discussions, and support the organisation’s broad lobbying and influencing strategies.

Key tasks include staying up to date with the VAWG policy landscape, producing briefings and reports, identifying key and emerging policy areas, collecting relevant evidence, and building EVAW’s responses to inform our campaigns – often through engagement with members and stakeholders.

THE ROLE: Part time (21 hours per week) / Permanent / Hybrid. Job description and application pack are available to download from our website

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

YMCA DownsLink Group is looking for a Safeguarding Practice Manager to join the People & Programmes Department. This role is uniquely part of a three-way job share. Together, the three postholders provide expert advice to our housing, therapeutic, and support and advice services, aligned to our service thresholds and to ensure compliance with regulatory and legal standards.

In this role, you will be a point of advice and support for safeguarding alerts raised by staff, and provide oversight and expertise to manage active cases, supporting staff / teams appropriately to ensure that children and adults at risk are reported appropriately to statutory services.

You will ensure our safeguarding policies and procedures are kept up to date to reflect current legislation and best practice, in agreement with our Safeguarding Forum and with the approval of trustees. You will also maintain up to date knowledge on legislation, policy and recognised best practice, regarding the protection of children and adults at risk.

ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step. 

You will be someone with significant experience in a safeguarding role, ideally working with children and young people up to the age of 25 with multiple and complex needs. You will have a relevant health/social care professional qualification, and may be a qualified social worker, or have experience as a social work practice supervisor.

You will be someone with experience of working within psychologically informed environments with trauma informed approaches, with strong knowledge of safeguarding legislation, regulatory bodies including disclosure services and LADOs and who can provide expertise in relation to criminal investigations, practice and statutory social care systems for children and young people.

Finally, if you've experience of leading quality improvement and practice development work within a charity, housing association or health or social care organisation, and in leading responses to serious case reviews/safeguarding learning reviews, then we'd love to hear from you.

CLOSING DATE: 27 June 2024.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK

An inclusive workplace: We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve. 

Accessibility: If you require assistance or have questions regarding the application process, please contact us. If you require the recruitment documents in another format, please let us know. We can also post them to your preferred address.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.

Job Description – Operations Manager
IcFEM Dreamland Mission is a Christian charity set up to help fund and support the work of IcFEM in
Kenya. We had been running for almost 20 years with volunteers
running a home-based UK office. Three years ago we employed staff in the UK for the first time. We
currently have income of £350k- £400k a year depending on the projects running. IcFEM Kenya is a
locally run organisation based at Kimilili in Western Kenya. IcFEM Kenya runs community projects as
well as a school and hospital. The past five years has seen our work grow significantly, including the
school and hospital which have developed into large institutions that are valued by the community
in Kimilili and fit well into the local government set up.
We are looking for an individual who is ambitious to see our ministry grow and is experienced at
blending trust in God with human endeavour.
We are seeking an Operations Manager who has experience of the charity sector and is prepared to
be flexible and adaptable to the needs of this small charity. There is the potential for flexibility within
this role and we would be willing to discuss a variation in hours worked. Some occasional evening or
weekend work will be needed, and occasional travel to Kenya is an important part of the role,
particularly to build relationships with the Kenyan team.

Operations manager
Full-Time: 37.5 hours a week or part time/job share considered.
Flexible working available
Work from home
Salary: £30,000-£40,000 PA (Based on experience)
Annual Leave: 25 days PA plus Bank holidays and your birthday if it falls on a weekday. The office
will shut 25th December -1st January and these days will not be counted as part of your leave
entitlement.
Accountable: Chair of Trustees, Treasurer and Secretary
Contract: Permanent (6-month probation)
Handover period: During the probation period some work currently undertaken by Trustees will be
handed over to the post holder. Upon successful completion of the probationary period the post
holder will report to the Chair of Trustees.
Job description

Governance and legal compliance
➢ Review and keep updated UK policy and procedure documentation, writing new policies
where necessary to encompass latest regulations
➢ Regularly review the Safeguarding policy, and risk assessment, with the Trustee who leads
on safeguarding
➢ Work with the Treasurer and Secretary to ensure compliance and deadlines for Charity
Commission
➢ Review “new volunteer” and “new staff member” packs to ensure they meet the legal
requirement of the Charity Commission and all data protection policies
➢ Ensure all staff and volunteers hold correct documentation such as DBS certificates
➢ Ensure compliance with all regulatory authorities and regularly report on these to the
Trustees
➢ Maintain up to date knowledge of Charity policy and procedures

Finance and administration
➢ Manage the charity income and donations, including processing of cheques, bank transfers
and donor management system to acknowledge donations
➢ Grow the number of individuals and churches in the UK who support this charity
➢ Develop and manage donor relationships.
➢ Maintain and develop appropriate financial policies
➢ Manage income from giving sites such as Just Giving, Virgin Giving and PayPal
➢ Manage designated project funds and other finance tasks
➢ Oversee the marketing and communication role to promote the charity
➢ Line manages the Operations Assistant
Project management
➢ Alongside the Operations Assistant, and working closely with the Kenya team, continue to
manage the school sponsorship scheme for IcFEM DEC primary school
➢ Alongside the Kenyan team grow and develop the secondary school sponsorship scheme
➢ Alongside the hospital staff, co-ordinate the UK funded DMH hospital projects including
reports and stories from Kenya
➢ Present own ideas for projects and start to take ownership of new projects
➢ Work with donors including churches to develop current and new projects
➢ Represent the charity externally and strengthen partnerships with all relevant stakeholders
➢ Manage the UK end of Community based projects (e.g. Tree Growing and Bee’s & Honey)
including communications, funding, donor and partner management
➢ Monitoring and evaluation
➢ Set up and manage a monitoring and evaluation system for all UK-funded projects
➢ Provide regular feedback to relevant Trustees or Volunteers who are partners on specific
projects and once a quarter feedback to Trustees meetings
General administration and IT
➢ Oversee regular updates to the website, and social media
➢ Manage enquires both on the telephone and via email
➢ Co-ordinate volunteers both in the UK and those wishing to visit Kenya
➢ Co-ordinate the office including annual leave and day to day planning
➢ Assist Trustees with other administrative matters
Person specification
We are seeking a servant-hearted, emotionally intelligent, self-aware and authentic individual who is
outward looking, a good communicator, level headed and tenacious.
Required experience
➢ Have had extensive experience of the charity sector
➢ Book-keeping, banking or other finance skills and/or experience
➢ Experience of managing teams including volunteers
➢ Proven track record of being a team player
➢ Proven track record of managing charity offices and projects
➢ Experience of working with the highest levels of discretion, integrity and honesty.
Desirable experience
➢ Experience of working in East Africa
➢ Experience of using Beacon Donor Manager, and Xero finance manager systems, and if not
willing to learn
➢ Experience of managing online donor platforms
➢ Experience of website management
➢ Educated to degree level in relevant area or relevant professional qualifications
➢ Fundraising experience
➢ Experience of marketing in a charity setting
➢ Experience of working with volunteers
Required skills and abilities
➢ Able to work with minimal supervision
➢ Good relationship management skills
➢ Have tact and diplomacy skills
➢ Excellent written and verbal communication, marketing and PR skills
➢ Have excellent IT skills including Excel and the ability to learn website management
➢ Highly organised, able to manage multiple tasks at once and under pressure, and adept at
building good relationships
➢ Able to foster a culture of innovation and initiative-taking, creating a ‘can do’ atmosphere
that values everyone’s contribution and coaches out the best in the team.

Desirable knowledge
➢ Be up to date with charity law and have experience of coordinating policy and procedures
➢ Educated at least to A level or equivalent with GCSE passes English and Maths
➢ Knowledge of charity governance and developing new policies for growing charities
Personal qualities
➢ An active Christian faith with an openness to engage in devotions in the office
➢ Willing to work with ethos of a Christian Mission including partaking in prayer meetings and
church meetings
➢ Model professionalism and a passion for excellence.
➢ Willing to be flexible and work some evenings
➢ Comfortable lone working or with only one colleague
➢ Be willing to travel to Kenya when required
This job has an occupational requirement under Schedule 9 of the Equality Act 2010 to be held by an
active, practising Christian who assents to our Statement of Faith. 

About the role

Sense has a fantastic opportunity for someone to join our Engagement team as our Campaigns Manager. This is a full time position working 37.5 hours per week. This role will a hybrid position working between home and our office in King's Cross, London, with a minimum of 2 office days a week.

Sense campaigns to create a fairer society for disabled people and their families. Sense campaigns focus on the issues that matter most to the people we support, from the cost-of-living to social care. They are aimed at driving public awareness, engagement and positive change in people’s lives. We are looking for an experienced campaigner who is passionate about driving change, and able to lead organisational projects. You will play a leading role in campaign strategy for the organisation and help Sense really make an impact for disabled people and their families.

Key Responsibilities

• Lead on the development and delivery of Sense campaigns, working alongside the Head of Media & Campaigns and Head of Policy, Public Affairs and Research.
• Decide on campaign priorities and make recommendations on the most appropriate course of actions to achieve Sense’s campaigning and influencing strategy.
• Ensure Sense has a consistent narrative and that disabled people and their families remain at the heart of our campaigns, that Sense is a sector leader in terms of campaigning, and that we are compliant with new charity regulations. 
• Lead on the evaluation and reporting back of campaigns to the team and wider organisation.
• Provide leadership and expertise around campaigning strategy and management to senior management and trustees.
• Be an active member of the Media & Campaigns management team, ensuring team and project plans and budgets are developed, managed and reported against.

Key skills and experience

• A passion and commitment to Sense’s purpose and values, with a genuine interest in and understanding of the issues and policies affecting our work and the individuals we support. 
• Significant experience of campaigning work, designed to achieve change, that generates support and mobilises supporters.
• Demonstrable ability to develop, maintain and negotiate effective working relationships with groups and individuals with differing perspectives and agendas, and of working with other organisations on joint campaigns and coalitions. 
• Detailed understanding of online and offline campaigning techniques, and knowledge of using campaign planning tools to ensure the success of campaigns.
• Understanding of the value of involving disabled people and their families at all stages of campaigning.
• Ability to project manage, including personal time management, planning, implementing, devising and prioritising multiple projects to meet agreed deadlines and targets, overseeing work across teams and monitoring and evaluating quality and impact.

For a full job description and person specification, please see the link below

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Exciting Job Opportunity: Project Support Officer with the VCS Alliance

Are you passionate about making a difference in the community? Do you thrive in dynamic environments where your organisational skills and proactive attitude can shine? If so, the VCS Alliance wants you to join our team as a Project Support Officer!

About Us:

At the VCS Alliance, we are committed to empowering communities and driving positive change through our diverse range of projects and initiatives. We work in partnerhip with our cross-sector colleagues, to develop exciting, innovative and ground breaking responses to community health needs, and support our diverse voluntary and community sector organisations to put these exciting programmes into action.

Basic Requirements of Post:
As part of this role you will be required to work and travel across the Bradford District and Craven. While the VCS Alliance supports hybrid working, there is an expectation that you will be in the office for at least two days per week.

Purpose of the Post:

As a Project Support Officer, you will be at the heart of our mission, providing vital support to our project managers and teams:

• Providing essential support to project leads to ensure effective delivery of our projects.
• Providing general support to all our staff across the VCS Alliance to ensure our work can run smoothly and effectively.

Duties and Responsibilities 

• Support the Project Leads to arrange meetings. 
• Take minutes and actions during meetings.
• Update relevant action logs following meetings.
• Working with the relevant staff to ensure invoices are processed promptly.
• Assist in developing marketing materials.
• Post regular updates on the VCS Alliance website and social media.
• Support to plan and run events.
• Handle administrative tasks such as printing, filing, ordering refreshments, record keeping. 
• Support Project Leads to collate and input monitoring information.
• Support Project Leads to prepare reports and progress updates.
• Monitor office inventory.
• Respond to enquiries via phone, email and drop-ins.
• Work with colleagues to develop newsletters, mailing and website updates.
• Complete any other relevant administrative tasks. 

General Requirements 

• Undertake personal training as required.
• Attend regular supervision sessions and staff meetings.
• Support general VCSA administration by handling inquiries via the telephone, email and drop-ins. 
• Provide relevant information for VCSA’s newsletter/s, mailings, website and social media 
• Comply with all organisational policies and procedures. 
• Promote VCSA with all stakeholders during the duties of your work. 
• Undertake any other duties prescribed by your line manager. 

Why Join Us?

• Impact: Be part of meaningful health programmes that make a tangible difference in communities.
• Growth: Opportunities for professional development and career advancement within the organisation.
• Team Spirit: Work with a passionate, supportive, and collaborative team dedicated to making positive change.
• Innovation: Engage in a dynamic environment where new ideas are encouraged and celebrated.

Benefits:
28 days annual leave per year (Pro Rata) plus Bank Holidays, and additional day of leave for your birthday. Employee Assistance Programme, hybrid working, workplace pension, opportunities for professional development and free office parking.

Ready to Join Us?

If you're excited about the prospect of contributing to impactful projects and being part of a dynamic, forward-thinking team, we want to hear from you! Apply today to embark on a rewarding journey with the VCS Alliance.