Support manager jobs
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
As Policy Officer you'll use your expertise to influence change on key areas, including housing, household costs and income. You'll investigate complex policy areas and translate these into engaging and accessible content for reports and briefings to build a compelling evidence base to directly impact national policy. You will conduct vital qualitative and quantitative research, ensuring our policy positions are robust and informed by real-life experiences, speaking directly to older people in financial hardship. You will also have opportunities to work with a range of external stakeholders to develop and advocate for our key policy calls.
You will have experience of conducting research and producing high-quality written analysis, with excellent written and verbal skills to effectively tailor information for different audiences. You will be able to apply your existing understanding of public policy, policymaking processes and advocacy to create positive change. You'll need experience of building strong working relationships with diverse internal and external stakeholders. Above all, you will have a genuine passion for our cause!
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week. It is a fixed term contract for up to 12 months.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting our Careers page.
Application Process:
To apply, please visit our website and submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS will be required for this role.
Closing Date: Sunday 16th November 11:59pm
Planned Interview Dates: Wednesday 26th – Thursday 27th November
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
                                

                    The client requests no contact from agencies or media sales.
Job Title: Safeguarding Officer
Reporting to: Chief Operating Officer
Professional Supervision: The Regional Safeguarding Lead
Contract: Permanent
Salary: £22,500 per annum (FTE £39,375)
Hours per week: 20 hours
Annual Leave: 25 days plus bank holidays (Pro Rota)
Role Description
The Safeguarding Officer will lead and oversee all aspects of safeguarding within St Edmundsbury Cathedral, ensuring that the Cathedral remains a safe, supportive, and inclusive environment for children, young people, and vulnerable adults.
You will be responsible for ensuring that the Cathedral meets all statutory safeguarding obligations and complies fully with the Church of England’s national safeguarding policies, diocesan frameworks, and relevant legislation. This includes proactively identifying potential risks, responding appropriately to safeguarding concerns, and ensuring effective reporting and case management in partnership with the Diocesan Safeguarding Team and statutory agencies.
Beyond compliance, this role is about embedding a culture of care, accountability, and transparency across the Cathedral community. You will support clergy, staff, and volunteers to understand their safeguarding responsibilities, ensure safer recruitment and training practices, and provide guidance and reassurance when safeguarding issues arise.
By acting as a source of expert advice, leadership, and advocacy, the Safeguarding Officer will help the Cathedral community uphold the highest standards of safety, dignity, and pastoral care, ensuring that everyone, regardless of age, background, or circumstance, can participate fully and confidently in Cathedral life.
The Cathedral Safeguarding Officer has operational authority within the Cathedral (subject to agreement with the Diocesan Safeguarding Officer with respect to responding to concerns and allegations against Church officers) for the following responsibilities, arranged according to the Church of England’s National Safeguarding Standards.
These four National Safeguarding Standards provide the framework for effective safeguarding practice across all Church settings:
- Culture, Leadership, and Capacity – Promoting a culture where safeguarding is embedded in every aspect of Cathedral life, ensuring that leaders, clergy, staff, and volunteers model and champion best practice.
 - Prevention – Implementing robust safer recruitment, induction, and training processes, and proactively identifying and mitigating potential safeguarding risks.
 - Responding to Concerns – Ensuring that all concerns, disclosures, and allegations are taken seriously, responded to promptly, and managed in partnership with statutory agencies and the Diocesan Safeguarding Team.
 - Learning, Supervision, and Quality Assurance – Fostering continual improvement through regular review, reflection, and evaluation of safeguarding practice, ensuring accountability and transparency at all levels.
 
Together, these standards guide the Cathedral’s commitment to providing a safe, nurturing, and trustworthy environment for all who engage with its worship, ministry, and community life.
Key Responsibilities
Strategic leadership
- Act as the Cathedral’s primary safeguarding lead, providing authoritative advice and operational oversight to the Chapter, leadership team, clergy, staff and volunteers.
 - Ensure compliance with national Church of England safeguarding guidance, diocesan requirements and all relevant statutory legislation.
 - Develop, maintain and drive a measurable safeguarding action plan and improvement programme, ensuring policies and practice are implemented consistently across Cathedral activities.
 - Produce clear, timely safeguarding reports and briefings for Chapter and committees translating case and compliance information into strategic recommendations.
 - Actively promote a culture of accountability and continuous improvement, supporting leaders to embed safeguarding into planning, events, recruitment and everyday practice.
 - Engaging in professional supervision and quality assurance provided by the relevant Regional Safeguarding Lead, and in continual professional development, including ensuring that the requirements of the National Safeguarding Learning and Development Framework for Safeguarding Officers are met.
 
Safer recruitment
- Lead and oversee safer recruitment processes for all paid roles and volunteer positions, ensuring job descriptions, interviews and selection processes assess safeguarding suitability.
 - Support managers to make informed recruitment decisions and ensure all new starters receive safeguarding induction and appropriate supervision.
 
Case management
- Receive, triage and respond to safeguarding concerns and disclosures quickly and sensitively, ensuring the safety and welfare of those involved.
 - Undertake initial risk and needs assessments and make appropriate referrals to statutory agencies and the Diocesan Safeguarding Team.
 - Support and co-ordinate multi-agency responses where required, and follow agreed safeguarding pathways.
 - Provide pastoral support and signposting to victims/survivors while ensuring appropriate boundaries, confidentiality and access to specialist support services.
 - Manage allegations involving staff or volunteers in line with diocesan procedures, ensuring safe working arrangements are put in place while enquiries proceed.
 - Maintain accurate, secure and auditable case records, ensuring all documentation complies with data protection (GDPR) and Cathedral record-keeping protocols
 
Meetings & governance
- Attend safeguarding-related meetings, including the Safeguarding Committee, Guild Committee and Forum, providing briefings, presenting reports and highlighting risks and compliance matters.
 - Prepare agendas, papers and minutes as required; maintain an action log and follow up to ensure agreed actions are completed.
 - Escalate unresolved risks or urgent safeguarding matters to Chapter and senior leadership in a timely and constructive manner.
 - Attend Diocesan Safeguarding Advisory Panel (DSAP) Meetings.
 
Training & awareness
- Lead on Cathedral safeguarding training, coordinate and deliver induction and refresher training for staff, volunteers, and clergy.
 - Maintain up-to-date records of safeguarding training for all staff and volunteers (showing completion and renewal dates).
 - Create accessible safeguarding information and communications for the Cathedral community (e.g., weekly bulletin items, posters, webpages and event briefings) to raise awareness and reinforce good practice.
 - Provide tailored briefings for high-risk roles and ongoing advice to managers and supervisors on safeguarding responsibilities.
 - To evaluate training to ensure that learnings have been embedded.
 
Policy & risk management
- Review, update and implement the Cathedral’s safeguarding policies and procedures on a regular schedule (and sooner where guidance or case learning requires change).
 - Lead safeguarding risk assessments for services, events, volunteer activities and external bookings; provide straightforward, action-focused mitigation plans for event organisers and hirers.
 - Conduct audits and spot-checks to ensure practice aligns with policy and report findings with recommended improvements.
 - Ensure contractors, partner organisations and hirers meet required safeguarding standards and that any safeguarding responsibilities are set out contractually where appropriate.
 
Additional duties and professional development
- Provide clear, timely advice within agreed working hours and support any out-of-hours arrangements for urgent safeguarding concerns as agreed with Chapter.
 - Maintain your own professional development through training, supervision and membership of relevant safeguarding networks; ensure learning is shared across the Cathedral.
 - Carry out any other reasonable duties that support the effective delivery of safeguarding across the Cathedral.
 - Attend the East Anglia Regional Safeguarding Network meeting three times a year, with other DSOs and CSO in the region
 
Key Relationships
- In the Cathedral, the Dean provides leadership concerning safeguarding, supported by Chapter and senior leadership team requiring good working relationships with both clergy and lay colleagues.
 - It is essential that the CSO forms excellent working relationships with key people in the Diocese, including: the Diocesan Safeguarding Officer (DSO), the safeguarding team and other relevant staff; the chair and membership of diocesan safeguarding governance structures e.g., the Diocesan Safeguarding Advisory Panel (DSAP) and relevant sub-groups; and the National Safeguarding Team.
 - It is essential to have good connections with colleagues in relevant local third sector agencies, including those working in the fields of homelessness, poverty, domestic abuse, mental health, substance misuse, refugee support, language and learning support, etc. Adults and children who are using, have used or may use the services of the cathedral, particularly in relation to safeguarding.
 
Person Spesification
Essential Qualities
Qualifications
- Relevant safeguarding qualification/training, or willingness to undertake
 
Experience
- Substantial experience working with safeguarding in roles involving children and/or adults at risk.
 - Handling safeguarding referrals, disclosures, and case management.
 - Liaising with statutory services such as police, social care, and health agencies.
 - Delivering safeguarding training or workshops to diverse audiences.
 - Producing reports, maintaining accurate records, and managing confidential data.
 
Knowledge
- Excellent understanding of current safeguarding legislation, guidance, and best practice for children and adults.
 - Knowledge of safer recruitment principles and DBS requirements.
 - Understanding of GDPR and secure data management in relation to safeguarding.
 - Awareness of the Church of England’s safeguarding frameworks and National Safeguarding Standards (or willingness to learn).
 
Skills and Abilities
- Strong ability to assess risk and make clear, evidence-based decisions.
 - Excellent verbal and written communication skills, with the ability to communicate sensitively and appropriately at all levels.
 - Effective relationship-building skills, including working collaboratively with clergy, volunteers, statutory agencies, and community stakeholders.
 - High levels of organisation and attention to detail, with the ability to manage multiple priorities calmly and effectively.
 - Confident in designing and delivering safeguarding training and briefings.
 
Personal Qualities
- Integrity, resilience, and discretion when managing sensitive information.
 - Empathy and pastoral sensitivity towards those impacted by abuse or allegations.
 - A collaborative, approachable, and supportive leadership style.
 - Ability to remain calm and make sound decisions in challenging situations.
 - Commitment to promoting equality, diversity, and inclusion.
 - Respect for the Cathedral’s Christian values and willingness to work within its ethos.
 
Desired Qualities
Qualifications
- Relevant professional qualification (e.g. social work, education, counselling, youth work, nursing, or safeguarding).
 - Membership of a relevant safeguarding or professional network.
 
Experience
- Experience working in a Church of England context or other faith-based safeguarding setting.
 - Experience of developing and implementing safeguarding policies and risk assessments.
 
Knowledge
- Knowledge of trauma-informed approaches when supporting victims/survivors.
 - Familiarity with Diocesan Safeguarding Adviser (DSA) roles and procedures.
 
Skills and Abilities
- Experience in facilitating safeguarding learning using innovative or digital approaches.
 - Competence in using safeguarding case management systems or CRMs.
 
Other Requirements
- Willingness to undergo enhanced DBS checks, including barred lists.
 - Flexibility to attend occasional evening or weekend meetings and events.
 - Commitment to completing all mandatory safeguarding and leadership training as required by the Cathedral and Diocese.
 
Closing Date: Wednesday 12 November
It is our aim to be a centre for learning, both for the Christian faith and beyond.



                    The client requests no contact from agencies or media sales.
We are looking for someone to provide strategic leadership of the operations function within Upbeat Communities.
Empowering individuals and families to thrive as they rebuild their lives.
                                


                    The client requests no contact from agencies or media sales.
The focus of this role is to provide administrative support to ensure back-office functions are efficient and timely. You will work across our fuel poverty and retrofit projects supporting project managers and key staff to ensure administrative tasks are completed to a high standard. The role will be varied, and some tasks will change over time as we secure further funded projects that require administrative support.
Pay and conditions.
- The role is a fixed term period of 12 months. We will consider applications for the role on a full or part-time basis, with a minimum of 22.5 hours per week.
 - The salary for the role will be £28,124 per year full-time (37.5 hours per week), pro rata for part-time.
 - You will be entitled to 25 days paid holiday (plus statutory holidays).
 
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts, and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- To sort HES inbound post, ensuring items are passed to the correct team or staff member.
 - To coordinate HES outbound post requests, collating and printing information to send to households.
 - To speak to households by telephone and triage households to appropriate HES projects.
 - To book home visits for advisors and retrofit assessors, keeping calendars up to date with appointments, cancellations, and amendments. Accurately completing the home visits risk assessment when required.
 - To assist with householder applications for grants and other funding schemes. Contacting clients to complete forms or collate paperwork or electronic evidence.
 - To record client details and follow HES team guidance documents to assess the help and support needed.
 - To update our client databases and other contact management systems accurately.
 - Support the internal and external training programmes, such as booking inductions for new starters, distributing training materials after training sessions and making sure evaluations are completed.
 - Help provide HR support for HES staff, through processing annual leave requests or sending appraisal reminders.
 - Oversee the smooth running of HES processes, such as the complaints procedure or keep track of subscription packages.
 - Maintain stocks of leaflets, factsheets, freepost envelopes, and similar items, including organising printing where needed.
 - Take minutes during team meetings and share any actions.
 
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- GCSE in Maths and English or equivalent.
 - Experience of providing administrative support to colleagues and external customers or partners.
 - Experience of customer service.
 - Ability to respond to clients in a respectful and engaging manner.
 - Ability to communicate effectively with people at all levels verbally and in writing.
 - Ability to work in a team and able to identify areas where their skills complement others.
 - Ability to maintain admin systems independently and accurately.
 - Highly organized at managing time and a busy workload.
 - Skilled in use of MS office applications including Word, Excel, and Outlook.
 
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
Please apply using the application form attached.
Your application should demonstrate how your skills and experience relate to the person specification on the job description. CVs and supporting letters will not be considered. The front sheet of the form containing personal information will not be seen by the selection panel.
The closing date for applications is 17:00 on Wednesday 26 November 2025.
If you have not heard from CSE by 17:00 on Friday 28 November, please assume that your application has been unsuccessful.
Interviews will take place on Wednesday 3 and Thursday 4 December. The interviews, which will include a task-based element, will be conducted at our offices in Bristol.
If shortlisted for interview, we will ask you to provide evidence demonstrating your eligibility for employment in the UK.
Applications should be sent by email to our Jobs inbox.
Or
By post to Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH.
The client requests no contact from agencies or media sales.
Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £66,000
Contract Type: Permanent
Campaign Closes: 11th November 2025
First Stage Interviews: 17th & 19th November 2025
Second Stage Interviews: 24th November 2025
Make-A-Wish UK is entering a bold new chapter. With an ambitious five-year strategy to scale the number of wishes we grant and reach every eligible child, we’re looking for a visionary leader to help us tell our story like never before.
As our Head of Brand, Communications & Entertainment, you’ll play a pivotal role in shaping how the nation sees, hears, and connects with Make-A-Wish UK. You’ll lead a talented team of creatives, communicators, and digital experts to build a brand that inspires action, deepens engagement, and drives transformational impact.
This is more than a communications role, it’s a chance to lead a movement. You’ll develop and deliver a powerful brand and communications strategy, forge high-impact partnerships with media and entertainment leaders, and ensure our message resonates across every channel and audience. From internal culture to national campaigns, your leadership will help us reach more children, faster.
We’re looking for someone who brings strategic vision, creative flair, and an understanding of how to lead change and embed new delivery models. If you’re passionate about storytelling, brand building, and making a real difference in children’s lives, we’d love to hear from you.
Core Purpose
This leadership role is part of the Make-A-Wish UK Extended Leadership Team (ExLT) and is responsible for shaping and driving Make-A-Wish UK’s brand, communications and entertainment strategy. Ensuring the charity is powerfully positioned in the hearts and minds of the public as an organisation to support and donate to.
 
Leading a team of expert communications, content and digital specialists, the role will champion a strategic and scalable approach to brand, content, and communications. It will ensure our messaging cuts through across all internal and external touchpoints, consistently reflecting our mission to grant a wish for every eligible child.
 
The Head of Brand, Communications and Entertainment will also oversee the strategic development of key entertainment relationships, including celebrity talent, influencers, media partners, and broadcasters, to amplify our brand presence and support wider organisational objectives.
As a key member of the ExLT, this role will collaborate across departments to strengthen Make-A-Wish UK’s profile, build meaningful connections with stakeholders, and inspire audiences to engage with and support our cause.
Essential Criteria
- Proven experience (5+ years) within senior level brand role including Head of Department or communications/strategy roles, ideally within the charity or not for profit sector.
 - Demonstrated success in developing and delivering integrated communications strategies that drive awareness, engagement, and support.
 - Proven experience leading organisations through change and successfully embedding new delivery models to improve impact, efficiency, or engagement
 - Knowledge of how to develop a consistent brand voice and style.
 - Ability to conduct market research, competitive analyses and research on potential target audiences.
 - Strong understanding of digital communications, including social media, email marketing, and website content strategy.
 - Experience managing crisis communications and safeguarding organisational reputation.
 - Understanding of how marketing strategies relate to charity and income targets.
 - Expertise in project management and ensuring teams meet timeline and budget objectives
 - Demonstrable experience of leading and managing high-performing teams.
 - Strong leadership and people management skills, with the ability to inspire, coach, and develop others.
 - Ability to pivot between project details and big-picture goals.
 - Strategic thinker with the ability to translate insights and data into actionable plans
 - Collaborative mentality and openness to work with different stakeholders, internally & externally.
 - Analytical mindset well-versed in quickly spotting trends
 - Exceptional stakeholder management experience and proven track record of working strategically with media, influencers, and entertainment partners to amplify brand messaging.
 - Ability to manage competing priorities in a fast-paced environment, demonstrating flexibility and resilience.
 - Strong understanding of the charity sector and Make-A-Wish’s mission.
 - Proficiency in analytics and data-driven decision making.
 - Excellent networking and relationship building skills to meet strategic objectives
 
Key Responsibilities
Brand Leadership
- Lead the development and implementation of Make-A-Wish UK’s brand strategy, ensuring it reflects our mission, values, and commitment to children and families.
 - Act as brand guardian, maintaining consistency and integrity across all communications and channels, and ensuring alignment with Make-A-Wish International guidelines.
 - Use audience insights and market trends to evolve brand positioning, ensuring it remains relevant, compelling, and inclusive.
 - Champion brand understanding across the organisation, enabling teams, volunteers, and partners to represent Make-A-Wish UK authentically and effectively.
 - Identify and cultivate strategic relationships with media and brand partners, that amplify brand visibility and engagement. Leverage these collaborations to enhance brand equity, reach new audiences, and support long-term brand development goals.
 
Communications Strategy
- Develop and deliver a communications strategy that builds public awareness, deepens understanding of our mission, and inspires support.
 - Lead the creation of impactful campaigns and storytelling that highlight the transformative power of a wish and the voices of children, families, and supporters.
 - Lead on providing expert guidance to teams on integrated communications planning and execution, ensuring alignment across all public-facing activity.
 - Manage crisis communications, safeguarding the charity’s reputation and ensuring clear, compassionate responses.
 - Lead the development of a scalable and strategic framework for the delivery of organisational campaigns including service delivery, volunteering, fundraising and internal communications.
 - Lead the development and implementation of a cohesive internal communications strategy and framework that fosters alignment, engagement, and a strong organisational culture
 
Entertainment & Talent Engagement
- Strategically manage relationships with entertainment partners, influencers, and public figures to amplify our message and support wish granting, fundraising, and events.
 - Oversee entertainment-related activity, working with the team to develop consistent processes and high standards of engagement.
 - Support the Talent Manager to cultivate new strategic partnerships with agencies and representatives to expand opportunities and increase visibility, ensuring alignment with our values and goals.
 
Digital & Media Engagement
- Lead the charity’s digital communications strategy, ensuring a vibrant, engaging presence across all platforms.
 - Oversee the integration of digital marketing to support fundraising, awareness, and community building,
 - Build and maintain relationships with media outlets, influencers, and partners to maximise positive exposure and advocacy.
 
Team Leadership & Collaboration
- Provide inspiring leadership and development for the Brand, Communications & Entertainment team, fostering a collaborative, inclusive, and high-performing culture.
 - Support and role-model cross-functional collaboration, ensuring communications activity aligns with organisational priorities and supports other teams effectively.
 - Represent Brand, Communication and Entertainment at the Extended Leadership Team (ExLT), contributing to cross-charity strategy, insight sharing and project delivery.
 - Represent Make-A-Wish UK and nurture key relationships as required.
 
Measurement & Insight
- Work with the Head of Insights and Innovation to develop and apply insights to inform strategic planning.
 - Define and track key performance indicators to assess the effectiveness of brand and communications activity, presenting to the senior Leadership Team and Board as required.
 - Capture and report on data and learnings, embedding continuous improvement and sharing best practice across the organisation.
 
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Are you looking to build your marketing career in a role where your ideas and co-ordination skills make a real difference?
We have an exciting opportunity for a Marketing Co-ordinator to join our Marketing team on a Fixed Term Contract until June 2026. As our Marketing Co-ordinator, you’ll play a key role in delivering engaging, audience-focused marketing projects and campaigns that support our work and strengthens awareness of MND and the Association’s impact. Working closely with the Marketing Manager and teams across the organisation, the Marketing Co-ordinator will help bring our stories to life and ensure our communications reach the people who need them most.
Key Responsibilities:
- Co-ordinate a wide range of marketing activity projects and campaigns, ensuring a smooth collaboration across teams.
 - Manage schedules, resources, and communication channels to support marketing plans and initiatives.
 - Support the development and delivery of audience-focused campaigns, from briefing through to completion.
 - Build strong relationships with stakeholders across the Association to understand marketing needs and priorities.
 - Support the creation and distribution of engaging content such as blogs, videos, and infographics to increase understanding of MND and the Association’s work.
 - Analyse marketing data and metrics, research audience trends to inform future campaigns and improve performance.
 - Maintain consistent branding and messaging across all materials and communications.
 - Identify ways to improve marketing processes and support innovation in tools and techniques.
 
About You:
- Excellent written and verbal communication skills with a confident approach to engaging others.
 - Experience working in a busy marketing team and ability to confidently co-ordinate multiple projects.
 - Ability to effectively manage multiple stakeholders simultaneously.
 - Creative mindset with the ability to turn ideas into effective and impactful marketing activity.
 - Strong organisational skills and attention to detail.
 - Able to prioritise and manage competing deadlines effectively.
 - Collaborative team member who builds positive working relationships across all levels.
 
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
 - Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
 - 24/7 GP access via phone and video.
 - Life assurance and confidential counselling helplines.
 - Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
 - Access to Benefit Hub for discounts on everyday shopping.
 - Enhanced pension scheme.
 - Opportunities for training and personal development.
 - Hybrid working.
 
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with flexibility to attend more regularly in line with organisation requirements.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Part time, permanent
Location
Whittington
Hours
Part time (22.5 hours)
Annual salary
B – 2 £25,947.56 - pro rata for part time hours
Review Date
19/10/2025
The Group Volunteer Administrator reports into the Group Volunteer Manager and is responsible for the smooth operation of our group volunteer services. They will play a vital role within the volunteer function by ensuring the smooth running of the volunteer lifecycle from recruitment to offboarding.
They will support the Group Volunteer Manager in the delivery of workshops to volunteer leads and ensure an overall positive experience for our volunteers.
Knowledge and experience
Essential
·Experience of working in an administrative role
·Experience of working with a HR or Volunteer information system
·Demonstrated ability to handle sensitive information with confidentiality and professionalism.
Desirable
·Experience of working in a volunteer role
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Time management
·Attention to detail
·Excellent communication abilities and problem solving
·Excellent mathematical skills
·Strong organisation skills
·Proficient in Microsoft packages, especially excel
·Ability to multi-task
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


                    The client requests no contact from agencies or media sales.
Management Accountant
 Finance Department
 Full-time, 41 hours per week (including one hour paid lunch break)
Hybrid - at least 1-2 days onsite per week
 Fixed-Term Contract (to 31 December 2029)
 £54,992 per annum 
 Application deadline: 12pm (midday) on Monday 10 November
About the role
This is a fantastic opportunity for a Management Accountant to join the Finance department and provide a first-class management accounting service across the Museum.
The Museum is undergoing an extraordinary transformation, as part of its long-term Masterplan. We have built a new state-of-the-art collection research centre near Reading, begun construction of a new Energy Centre, and appointed world-renowned architect Lina Ghotmeh to rejuvenate and redevelop our Western Range - accounting for over a third of our galleries.
This Management Accountant role will have a particular focus on the Masterplan's capital programme, and particularly the Energy Centre. The Energy Centre is an essential part of our journey to a net-zero carbon future. It introduces a modern, site-wide upgrade to our primary heating and electrical infrastructure.
This role will work very closely with the Estates and Capital Projects team preparing timely and accurate management accounts, analysis and forecasts for the capital programme, helping to ensure that projects are delivered on time and within budget.
As a Management Accountant you will be responsible for a variety of financial tasks, such as preparing material for our consolidated financial statements and liaising with internal and external auditors, partnering with departments to deliver projects, and contributing to the Museum-wide budgeting process.
Key areas of responsibility
- Working with the management accountants and accounts processing team to provide best practice accounting, processing and reporting services to all Museum staff.
 - Preparation of financial reports and forecasts.
 - Preparation of material for the consolidated financial statements and liaise with the auditors.
 - Ensuring compliance with public sector and charitable sector regulations and guidelines.
 - Analysis of Museum-wide income and expenditure streams to monitor and improve efficiency and profitability.
 - Providing and reviewing financial information for business cases and funding applications.
 - Supporting the Estates and Capital Projects team on project reporting for the capital programme.
 
About you
- Educated to degree level or equivalent experience, with a CCAB accountancy qualification.
 - Good technical knowledge of relevant Accounting Standards and regulatory framework, income tax, NI and VAT.
 - Audit experience, including some post qualification experience.
 - Ability to identify, handle and deal with complex problems across a wide range of disciplines.
 - Excellent oral and written communication skills.
 - Ability to resolve problems swiftly and effectively and make appropriate decisions.
 
Benefits
- Generous annual leave allowance of 25 days, rising to 30 after long service. Plus 2.5 privilege days in addition to Bank Holidays.
 - Membership of the civil service pension scheme (find out exactly what benefits a civil service pension provides).
 - Free entry to a wide range of museums and exhibitions all over the world
 - Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
 - Interest-free travel, bicycle and rental deposit loans
 - Wide range of training and professional and personal development opportunities
 - Employee Assistance Programme
 - Subsidised staff canteen and discounts on gift shop purchases
 
If you have any additional needs that we should be aware of to support you with your application, please provide details
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
The Museum's aim is to hold a collection representative of world cultures and to ensure that the collection is housed in safety.



                    Vision: Home-Start believes every parent should have the support they need to give their children the best possible start in life. Main purpose of job: To ensure Home-Start's Southwark’s finance and operations systems best meet the needs of the organisation, enabling us to provide the best possible support to families with children under 5 in Southwark and Lewisham.
Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.
Home-Start believes every parent should have the support they need to give their children the best possible start in life.
The client requests no contact from agencies or media sales.
One Westminster is the Charity Support Service and Volunteer Centre for the City of Westminster.
We are looking for an enthusiastic, passionate and driven individual to recruit, train and support a team of volunteers to work across the City of Westminster at a wide range of exciting events.
Connected, healthy, resilient people and communities in Westminster
The client requests no contact from agencies or media sales.
Barnardo's is seeking an experienced and collaborative leader to join our Fundraising & Marketing Directorate as Interim Head of Individual Giving. This is a pivotal senior management role, responsible for leading a team delivering a supporter and data focused fundraising programme, inspiring the public to donate, do more and build loyalty through authentic and compelling communications aligned to Barnardo's strategy. It is a critical income stream—raising over £13 million annually.
About the Role
As Head of Individual Giving, you will lead a high-performing team of fundraising specialists across regular giving, cash, raffle, lottery, and legacy marketing. You will support in the development of the long term growth plan, work in inter disciplinary teams on campaign development and delivery supporting your team in this new way of working and be responsible for executing the plan so that it drives growth in acquisition, retention, and lifetime value of supporters.
You will play a key role in the Fundraising & Marketing Leadership Team, contributing to the development of the charity's overarching fundraising & marketing strategic plan and embedding a culture that strives for excellence, focuses on continual improvement, and delivers in collaboration with others.
This is a role for a experience professional who can translate insight into action, lead complex programmes with agility, and inspire teams to deliver outstanding results.
Key Responsibilities
- Strategic Leadership: Support the development of a Fundraising & Marketing growth plan and deliver a multi-year Individual Giving programme that supports sustainable income growth and deepens supporter engagement.
 
- Programme Oversight: Lead the planning, delivery, and optimisation of multi-channel fundraising campaigns, ensuring they are data-driven, audience-centric, and aligned with Barnardo's brand values.
 
- Financial Stewardship: Manage a multi-million-pound income and expenditure budget, with responsibility for forecasting, contingency planning, and risk mitigation.
 
- Cross-Organisational Collaboration: Work closely with colleagues across Digital, Brand & Marketing, Supporter Care, Services and Compliance, Supporter Data & Insight, Communications and Children's Services to deliver integrated campaigns and a seamless supporter experience.
 
- Insight led continual improvement: Embed a culture of test-and-learn, using market intelligence, segmentation, and performance data to inform strategic decisions and drive continuous improvement.
 
- Leadership & People Development: Lead and develop a large team of direct and indirect reports, fostering a high-performance culture and supporting professional growth.
 
About You
You are a senior fundraising professional with:
- A proven track record in strategic planning and delivery within a large, complex organisation.
 
- Extensive experience in direct marketing and individual giving, with demonstrable success in income growth and supporter engagement.
 
- Strong financial acumen and experience managing substantial budgets.
 
- Excellent leadership, communication, and stakeholder management skills.
 
- A collaborative mindset and the ability to influence at all levels.
 
- A commitment to Barnardo's values and a passion for making a difference in the lives of children and young people.
 
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
The client requests no contact from agencies or media sales.
Hours: Part-time – 28.5 hours per week
Salary: £27,105.80 (FTE £35,189.99)
About us
At Transform Housing & Support we provide housing and vital support to homeless, socially excluded and vulnerable individuals across Surrey and surrounding areas.
We believe everyone should have the opportunity to live a safe, independent and fulfilling life lives in line with our core values: respect, empowerment, responsibility and excellence. We are now looking for a Fundraiser to help us grow our income and make an even bigger difference in the lives of the people we support.
About the role
This is an exciting opportunity for a skilled fundraiser who is ready to take ownership of income generation across a range of streams.
• Reporting to the Head of External Affairs, Communications & Fundraising, you will:
• Research, write and submit high-quality funding applications and tenders.
• Help build a sustainable pipeline of income streams.
• Develop and manage relationships with trusts, foundations, corporates and community fundraisers.
• Create compelling, costed cases for support with colleagues and clients.
• Deliver excellent supporter care, ensuring donors and funders have a great experience.
• Work with Communications colleagues to deliver engaging campaigns and events.
• Maintain accurate fundraising records and ensure compliance with all relevant regulations.
About you
This is the only dedicated fundraising role at Transform, so you'll need to be proactive, confident and comfortable working across the full fundraising mix. You will also contribute to the development of our fundraising strategy, while taking the lead on delivering it day-to-day.
• Experience in corporate or community fundraising is essential and knowledge of issues such as safeguarding which affect homeless and vulnerable people, would be an advantage.
• Ideally you will have:
• A successful track record in fundraising, especially in trusts and foundations.
• Experience of writing persuasive funding applications and/or tenders.
• Excellent communication skills, both written and verbal.
• Strong organisational skills with the ability to manage multiple priorities.
• A proactive, solutions-focused approach and the confidence to take initiative.
Why work at Transform?
At Transform, we value colleagues. In our latest staff survey we had an 81% staff engagement score, above sector averages, with 94% participation. We are a friendly, supportive team dedicated to having a meaningful impact on people's lives.
We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working where possible.
Our benefits are great too and include:
• 28 days annual leave per annum, plus bank holidays (pro rata for part-time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme and life assurance cover
• Training and development opportunities
• Interest-free staff loans
• Flexible working options
• The opportunity to buy or sell up to five days (pro rata) annual leave per holiday year
• Access to a wide range of discounts and resources through our benefits platform.
• The chance to make a real difference to people's lives.
• A supportive, values-driven working environment.
Other things you need to know
At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.
Our technology makes agile working and staying connected easy but being face-to-face is something we value highly and make time for in order to build strong relationships within our welcoming team.
We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.
Tick most but not all the boxes?
The best candidate rarely fits a checklist perfectly. If you share our values, feel passionate about this role and meet most of what we're looking for, we'd love to hear from you. You could be exactly who we need to continue making a difference.
Apply today and be a part of a collaborative, purpose-driven team that's transforming lives.
You may also have experience in the following roles: Philanthropy Officer, Grants Officer, Trusts and Foundations Fundraiser, Corporate Fundraising Officer, Community Fundraising Manager, Development Officer, Fundraising Manager, Income Generation Officer, Bid Writer, Charitable Giving Officer, Donor Relations Coordinator, etc.
REF-224 855
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Restless Development
Restless Development is a locally-led, globally connected network, independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We support the collective power of young leaders to create a better world. We run youth-led programmes to tackle the issues that young people care about the most.
We also run the Youth Collective – a growing network of over 5000 local youth civil society groups and organisations in 185 countries. We are committed to creating a network that walks the talk on power shifting, using the power shifting checklist, both internally and externally.
Our approach to safeguarding
Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.
More information about Restless Development:
- Restless Development Strategy
 - Youth Collective
 - Power Shifting Checklist
 - We Are Restless Blog
 
About the Event
The Schools Triathlon is a fun, mass participation sporting event for 7–13 year olds. Its mission? To get more young people moving, having fun, and discovering the power of fundraising. In 2025, over 10,000 young people took part in 12 events, raising an incredible £1.5 million for Restless Development and local charities. Since it began, the Schools Triathlon has raised over £5 million—making it our flagship fundraising event.
About the Role
As the Fundraising Events Coordinator, you’ll play a key role in delivering the Schools Triathlon series. You’ll work closely with a wide range of stakeholders, including the Schools Triathlon Committee, event venues, local schools, participants, volunteers, and our event delivery partners.
You’ll take the lead on two to three Schools Triathlon events, managing all aspects of planning and delivery with the school and our third party event company. This includes delivering engaging school assemblies at local schools to inspire pupils to take part and fundraise for Restless Development.
Our volunteers are the heart of the Schools Triathlon and without them, these events simply couldn’t happen. This role will be crucial in recruiting, coordinating, and supporting volunteers before, during, and after each event.
With support from the Senior Fundraising Manager. You will:
- Develop and implement creative volunteer recruitment strategies.
 - Build strong relationships with local community groups
 - Manage volunteer communications, ensuring a positive and rewarding experience.
 - Work closely with each of the host schools to support them with their student and staff volunteers
 - Lead on the Duke of Edinburgh volunteer programme, working closely with host schools to expand and strengthen this initiative.
 
This is a varied and hands-on role, offering plenty of opportunities to develop your skills across different areas of events and volunteer management. You’ll need to be proactive, adaptable, and able to manage your time effectively while staying calm under pressure. Strong interpersonal skills are essential, as you’ll be working closely with a wide range of people.
If you’re passionate about delivering great events and recognise the vital role that volunteers play in their success, we’d love to hear from you.
Job title : Fundraising Events Coordinator.
Location :Home based - South West England
Salary : £31,000 gross per annum
Preferred start date: End of December / January 2026
Length of contract : Permanent
Visa requirement : Must have the right to work in the UK
Other requirements : Must have a full drivers licence and access to reliable and roadworthy vehicle. Will be expected to complete a DBS check.
Reports to : Senior Fundraising Manager
Expected travel : Travel to London for staff meetings and other areas in the UK. Evening and weekend work for which time off in lieu will be given. Expenses for travel and work outside working hours will be given according to our policy.
Key Responsibilities:
Schools Triathlon Events:
- Support the planning and delivery of Schools Triathlon events from start to finish.
 - Work collaboratively with the wider Schools Triathlon team to ensure smooth logistics, communications, and event-day operations.
 - Attend meetings with schools, venues, and third-party suppliers to coordinate event logistics.
 - Build and maintain strong professional relationships with key stakeholders including schools, committees, and delivery partners.
 - Deliver engaging school assemblies and fundraising workshops to inspire participation and fundraising.
 - Manage the assembly tracker to ensure it is kept up to date, with relevant members of the team notified when new assemblies are booked in.
 
Volunteer Management
- Take ownership of the volunteer project plan for all Schools Triathlon events.
 - Lead the recruitment of event volunteers and student volunteers across host schools.
 - Build strong, positive relationships with volunteers, ensuring a high-quality and rewarding stewardship experience.
 - Coordinate and support local volunteer groups to ensure each event is fully staffed.
 - Work closely with the Senior Fundraising Manager and host schools to deliver and expand the Duke of Edinburgh volunteer programme.
 - Identify creative ways to grow and strengthen the Schools Triathlon volunteer network.
 - Manage the volunteer inbox, responding promptly and professionally to all enquiries.
 
Systems, Processes & Communications:
- Support the team with event communications, ensuring timely, accurate, and professional responses.
 - Use DotDigital to deliver email communications to volunteers and event participants.
 - Confidently use Excel to process data and maintain accurate records across internal and external databases.
 - Log and manage data accurately in Eventrac (registration system) and Salesforce (CRM), including imports, new records, and regular data cleaning.
 - Support the management of fundraising through JustGiving, ensuring all fundraising pages are correctly logged and tracked within the CRM.
 
Others
- Must attend the Schools Triathlons as needed across April, May and June and other occasional evening and weekend work, for which time off in lieu will be given.
 - Support on wider charity initiatives as and when needed
 - Many of the schools we have relationships with are not accessible by public transport, so it is vital you have access to a reliable roadworthy vehicle. All travel will be reimbursed in accordance with Restless Development’s travel policy.
 - Undertake any other duties as requested by the Senior Fundraising Manager.
 - Support the Senior Fundraising Manager with developing an individual giving process.
 
We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our Values.
Skills and Experience
Essential
- Experience in planning and delivering events, ideally within the charity, education, or community sector.
 - Experience of working with volunteers or an understanding of what makes a positive volunteer experience.
 - Strong written and verbal communication skills, with the ability to engage and inspire a wide range of audiences
 - Proven ability to build and maintain positive working relationships with internal teams and external stakeholders.
 - Excellent organisational skills, with the ability to manage multiple priorities, meet deadlines, and remain calm under pressure.
 - Enthusiastic, personable, and confident when engaging and motivating others.
 - Creative and proactive, able to take ideas from concept through to delivery.
 - Strong IT skills, particularly in Microsoft Excel, and confident using digital tools for communication and data management.
 - Full UK driving licence and access to a vehicle (essential for travel to event sites and schools).
 - Good organisational skills, with the ability to help plan and support events and fundraising activities.
 
Desirables
- Experience in fundraising or supporting fundraising initiatives.
 - Familiarity with CRM systems (e.g. Salesforce), event platforms (Eventrac, JustGiving), and email marketing tools (DotDigital).
 - Experience delivering presentations or workshops, particularly with young people.
 - A genuine belief in the mission and values of Restless Development, and a commitment to representing them through your work.
 
Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.
What we do for you
Remuneration
We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.
Values and Culture
At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with. Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.
Work-life Balance
It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:
- 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
 - Birthday Leave
 - Access to flexible working.
 - Generous study leave, maternity, paternity or adoption leave, and other leave allowances.
 
Professional Development
Restless Development is proud to be an employer who recognises potential and invests in the development of its staff. We are committed to the professional development of our staff through:
- Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job.
 - Regular performance management.
 - Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
 - Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.
 
Travel and Medical Insurance
When travelling abroad with work, all staff will be covered by Restless Development's travel insurance. Any additional insurances/benefits will be shared with the successful applicant, and are dependent on the country of hire.
How to Apply
Please submit your CV and an expression of interest that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)
Apply by Monday 24th November 2025. For more tips on how to apply visit our website here.
Click here to return to Restless Developments website
The client requests no contact from agencies or media sales.
Are you a communications leader passionate about inspiring and connecting people?
We’re looking for an experienced communications expert to lead our Internal Communications team, delivering engaging content and communications that focus on storytelling to inspire and inform colleagues across the organisation. This role will lead the team and support a culture of collaboration where we celebrate success as we deliver our ambitious strategy to have the greatest impact for dogs.   
What does this role do?
As an Internal Communications Lead, you will:  
- lead the development and delivery of an exciting, clear, engaging internal communications strategy and plan that aligns with organisational priorities and operational plans whilst building a consistent brand experience across our touchpoints,
 - lead and inspire a team of internal communications professionals, fostering creativity, storytelling and high performance,
 - build strong relationships with senior leaders and key stakeholders, ensuring consistent, effective messaging across the organisation that tells the story of our people and dogs, our plans and the ways we work,
 - oversee the creation and delivery of high-quality, audience-focused inspiring and compelling content across a range of internal channels and formats,
 - drive continuous improvement through effective measurement, insight and innovation,
 - lead on internal communications during times of crisis or serious issues affecting our staff.
 
Interviews for this role are provisionally scheduled for 12th November 2025.
Could this be you?
We are looking for an experienced internal communications leader with a proven track record in delivering impactful multi-channel campaigns, crisis and change communications. You will be a confident people manager with strong stakeholder management skills, able to influence senior leaders and lead high-performing teams while managing complex projects and budgets with creativity and resilience. 
What does this team do?
Sitting in the wider Marketing and Communications Division, the Communications department plays a critical role in building the Dogs Trust brand and driving engagement with its mission to help dogs when they need us most. Communications is a dynamic team encompassing Brand, Content, and Internal Communications. The team bring together our organisational strategy and work, our people and our external communications behind one central brand idea.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.
Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors, so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.
As an Administrator, you will be a key member of our frontline team working alongside specialist domestic abuse workers and providing essential support as a valued member of the team.
You will be involved in a range of tasks that contribute to the smooth running of our services, including processing incoming referrals and answering our main office phoneline, dealing with referral queries as well as supporting survivors to access support. You will also be involved in coordinating our group programmes for survivors, and our One Stop Shop drop ins.
As the first point of contact for both professionals and survivors you will be instrumental in ensuring they feel heard and supported, through your empathetic and understanding response.
In addition to day to day administrative tasks, you will have the opportunity to attend training and learn about our domestic abuse services and the Rising Sun Framework which underpins everything we do. There are also regular team meetings and activities to promote wellbeing which are a great way to get to know your amazing colleagues.
We are looking for an organised, flexible and proactive individual who enjoys learning and is confident at following processes and using MS Word and Excel.
As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.
Equal Opportunities
Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups, as we are on a journey to increase diversity in our team. Flexible working is available in most roles, and we strive to accommodate the needs of all applicants and team members.
Main duties and Responsibilities
Admin Tasks
- Process incoming referrals to our services
 - Liaise with referrers and team members as required and respond to queries efficiently
 - Coordinate participants and materials for survivor group programmes and team training sessions
 - Coordinate the rota for One Stop Shop drop-ins
 - Respond to enquiries received via our phone or admin email account
 - Work as part of a team to ensure the phone line is answered at times advertised on our website and coordinate call-backs to survivors from DA workers if needed
 - Provide one-off/short term support to survivors calling the phone line, such as listening, information about available services, basic safety planning, completing a referral form[ET1]
 - Input information to spreadsheets and our case management system
 - Develop our administrative processes to improve effectiveness
 - Work with and provide support to the wider team as required
 
General
- Uphold the core values of the Rising Sun and work towards our vision.
 - Work professionally and to a high standard
 - Demonstrate a personal commitment to continued professional development
 - Protect the safety and security of the Rising Sun service users, team, volunteers and buildings, and the confidentiality of records and other information
 - Uphold the rights of women, children and young people who have experienced domestic abuse
 - Ensure the effective implementation of all Rising Sun’s policies and procedures, including Safeguarding Children, Safeguarding Adults and Data Protection.
 - Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.
 
This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
Person Specification
The successful candidate will demonstrate the following experience, knowledge, skills and personal qualities. (D = Desirable)
Experience
- Experience in an administrative role
 - Experience working across different teams (D)
 - Experience coordinating events/activities (D)
 - Experience of working for a charity or not for profit organisation (D)
 - Experience of supporting or providing advice to survivors of domestic abuse
 
Knowledge and Skills
- Excellent planning and organisation skills with the ability to prioritise
 - Confident using MS Office including Word, Excel and PowerPoint
 - Excellent communication skills, both written and verbal
 - Effective team working skills
 - Good understanding of the dynamics of domestic abuse and its impact on survivors
 - Confident using On Track, our case management system (D)
 
Personal Qualities
- Passionate about the aim and values of the Rising Sun
 - Self-motivated and pro-active
 - Solution focused and creative in approaching new challenges
 - Committed to equal opportunities, safeguarding and maintaining confidentiality
 - Able to attend occasional evening and weekend events with notice to further the aims of the organisation (time off in lieu will be given)
 
Please visit our website to learn more about Rising Sun, and download and fill out an application form if you feel that this role would be a good fit for you. Please demonstrating how you meet the requirements of the person specification in your personal statement.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.
                    The client requests no contact from agencies or media sales.
                
                
                
                
                
                
                
                
                
                
                
                
                        
                        
                        
                        
                        
                        
                        
                        
                        
                        
                        
                    
                        