Support officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Z2K has a clear 2025–2030 strategy and a strong reputation for principled, evidence‑led campaigning rooted in frontline experience. The external environment is volatile: rising poverty, political contestation around welfare and housing, and tightening funding conditions.
After a long‑standing Chief Executive stepped down in late 2025, the organisation has been led by an Interim Chief Executive. The permanent appointment is therefore a moment of consolidation and renewal. The next Chief Executive will provide long‑term stability, sharpen strategic focus and define the organisation’s next phase.
Z2K faces structural pressures common to many charities of this scale: rising costs, reliance on grant funding, growing demand and increasing scrutiny. The Chief Executive must do two things at once:
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Increase measurable impact of our advice services and advocacy work on inadequate incomes and high costs.
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Build a financially resilient, well‑run organisation capable of sustaining that impact.
This is not a figurehead role. It requires leadership with grip, political judgement and commercial realism.
The client requests no contact from agencies or media sales.
- Are you motivated by hitting income targets and building lasting partnerships?
- Do you enjoy turning conversations into opportunities and ideas into income?
- Are you ready to play a direct role in driving revenue growth in the education sector?
Then this could be the role for you.
We are looking for a Business Development Officer to drive revenue growth at Learning on Screen—the UK’s leading charity for moving image in post 16 education. This is a revenue focused role for someone who thrives on relationship building, enjoys closing deals, and is motivated by delivering clear income targets. You will play a key role in growing and diversifying our income through sales, partnerships, and sponsorships, contributing directly to our strategic ambitions.
Role overview
- Job title: Business Development Officer
- Salary: £28,000 (£35,000 FTE)
- Hours: 28.8 hours/week (4 days, 0.8 FTE)
- Contract: Permanent
- Location: Remote
- Reports to: Chief Revenue Generation Officer
What you will be doing
- Selling our products and services (including memberships, subscriptions, and courses) to meet income targets
- Researching, identifying, and converting new leads across the education sector
- Supporting the development of sponsorship and partnership opportunities with external collaborators
- Building and maintaining strong stakeholder relationships to maximise value, engagement, and income performance
- Creating compelling proposals and resources to support income-generating initiatives
What we are looking for
- Experience in B2B sales, partnership development, or commercial (ideally in the non-profit or education sectors)
- A confident communicator with excellent writing and presentation skills
- Someone who is proactive, target-driven, and able to manage multiple priorities
- A collaborative mindset and the ability to engage with a wide range of stakeholders
- Strong data awareness, able to monitor performance and spot opportunities
This is a great opportunity to grow your career in a supportive, ambitious, and flexible environment while contributing to our mission of transforming education through the power of moving image and sound.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
How to Apply:
Interested candidates are invited to submit the following documents via the 'apply' button below:
- Your CV
- Cover letter outlining your relevant experience and qualifications
- Completed equality and diversity monitoring form
Application Deadline: Tuesday 10th March 2026 by 12pm.
Interviews: W/C 16th March 2026.
Please note that this is a part-time, permanent position. The job description is subject to occasional amendments and not considered part of the employment contract. Flexibility is required within the broad scope of the role.
Learning on Screen is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse workplace.
Unfortunately, we are unable to consider any applications received after the deadline.
We are on a mission to empower post-16 education worldwide.


The client requests no contact from agencies or media sales.
We are looking for a Research Officer to join our Campaigns, Policy and Research directorate.
This busy team uses evidence to raise the profile of issues affecting the Armed Forces community and influences politicians, officials, and the wider sector to improve policy and service delivery.
We are seeking an individual who is passionate about turning research into meaningful impact. You will play a key role in articulating the value and outcomes of our work, confidently communicating its significance to a diverse range of internal and external stakeholders.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Research Manager, some key responsibilities will include:
- Lead and deliver high-quality research and evaluation projects, from scoping and commissioning through to analysis, reporting, and dissemination.
- Generate actionable insights from qualitative and quantitative data to inform strategy, policy, campaigns, and service improvement.
- Embed evidence and lived experience across the organisation, ensuring research findings shape decision-making and practical delivery.
- Monitor emerging research and sector developments, identifying gaps, risks, and opportunities to strengthen understanding of the Armed Forces community.
- Translate complex findings into clear, engaging outputs (briefings, reports, presentations, digital content) tailored to diverse audiences.
- Build and manage strong internal and external stakeholder relationships, representing the organisation and championing evidence-led practice.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
Please note: candidates must submit a supporting statement with their application - guidance questions can be found in the vacancy information pack.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (including monthly team meetings) to our London Head Office hub.
Should you wish to explore a hybrid London working contract (to include an additional London Supplement to salary), this can be discussed at interview stage.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the Armed Forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date:12 March 2026
Interview Dates: 25 and 26 March 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This is an exciting opportunity to play a key role in delivering technology change across the organisation. As an IT delivery officer, you’ll support the successful delivery of IT projects and change initiatives that enable teams across the organisation.
You’ll act as a bridge between business areas and IT, helping colleagues articulate their needs, translating these into clear requirements and support the planning, coordination and governance of delivery activity.
Working closely with colleagues and external partners, you’ll support the structured delivery of IT initiatives. You’ll keep project documentation up to date, support backlog management and help provide clear updates on progress.
You’ll also play an important role in supporting user adoption, coordinating and delivering training sessions to ensure colleagues feel confident and well supported when new systems or changes are introduced.
This is a fantastic role for someone who enjoys variety, thrives on collaboration and wants to develop their career in project management, business analysis and change management.
About you
You’ll have experience supporting the delivery of projects, change or improvement initiatives or be able to demonstrate transferable skills from a similar environment.
You’ll be confident working with a wide range of stakeholders, translating conversations into clear requirements and well-structured documentation. You’ll have experience maintaining delivery documentation such as plans, trackers or reports and you’ll be comfortable working with tools such as Microsoft 365 and project management tools like jira, asana, trello or similar.
You’ll be friendly, engaging, with a natural ability to connect with others. Comfortable striking up conversations and building rapport, you’ll enjoy building relationships across the organisation and working closely with colleagues at all levels. You’ll be someone people feel at ease approaching, helping to create trust, openness and strong collaboration.
Organised and analytical in your approach, you’ll be comfortable managing multiple priorities and adapting to changing demands. You’ll bring a collaborative, proactive mindset and a genuine interest in how technology can improve services and outcomes across the organisation.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Thursday 12 March 2026 9 am
Interview date week commencing 23 March 2026
Join an amazing charity that makes a difference for more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
About you:
The Special Events Manager is an exciting role at MDUK, that will sit within the Fundraising team.
You'll develop and deliver Muscular Dystrophy UK’s exciting Special Events portfolio.
You'll be working closely with the Associate Director of High Value Engagement
You'll have direct line management of the Special Events Officers to achieve agreed objectives and fundraising targets.
You'll be working collaboratively within the High Value Engagement team to identify prospects from Special Events that can be stewarded to create long term high value relationships across the organisation.
About us:
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally. Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Thursday 19th March 2026
NB Interviews likely to be held on the week commencing Monday 30th March
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Purpose - working closely with Senior Managers, the post holder will support all aspects of business development and fundraising, including the development of bids, tender submissions and applications for funding to achieve the Association’s objectives. The postholder will also play an important role in supporting the mobilisation of projects and services following a successful application.
SOME KEY RESPONSIBILITIES
- Support the development and implementation of a Business Development Strategy incorporating grant funding, contracted provision and social enterprise development, which aligns with the Association’s Strategic and Development Plans.
- Support the development and implementation of an annual Fundraising Plan with ambitious income goals that underpin the Association’s strategic goals and accelerates revenue growth in a sustainable manner.
- Identify new funding / tender opportunities that are well targeted, informed and thoroughly researched in order to maximise the chances of success.
- Produce external funding bids, expressions of interest and support income generating activities including developing tender responses and social enterprises to meet the Association’s objectives.
- Submit bids, tenders and required information to funders within defined deadlines while meeting submission requirements.
- Support the development of business cases for establishing social enterprises and joint ventures that deliver local outcomes and diversify / strengthen the Association’s financial base.
- Work with colleagues to scope, develop, refine and improve services and activities through innovative tools and techniques including organising coproduction sessions with partners, stakeholders and residents.
- Build and maintain positive relationships with stakeholders, contract managers, grant officers and corporates etc.
- Create a business development/funding pipeline tracker – supporting colleagues to keep a track of tender and fundraising opportunities, the progress of each application, workload spikes and bottlenecks, clashes and deadlines; supporting managers and colleagues to ensure that all deadlines are met with maximum efficiency.
- Working with internal and external stakeholders in line with the Associations’ values, policies and processes; remaining motivated, flexible and collaborative in their approach.
The client requests no contact from agencies or media sales.
The Role
At Cruse, we have recently launched our new strategy, setting out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement. You will lead and develop Cruse’s digital individual giving activity, creating engaging campaigns and supporter journeys that drive sustainable income and strengthen donor relationships.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is Friday 13 March 2026, with interviews taking place on the week commencing 23 March 2026.
Please be advised that if you do not hear from us by Monday 23 March, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
- Applicants in England and Wales: DBS Code of Practice
- Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
About the role
The Membership Officer will play a key role in driving the growth and success of our membership programme.
Balancing proactive sales and advocacy with precise administration, managing the full subscription lifecycle from new applications to monthly renewals and financial workflows.
This role will ensure every member interaction is accurate, professional and supports both service delivery and income growth, while cross-selling NCVO services to maximise impact.
Key responsibilities
- Deliver seamless membership journeys through high-volume, detail-focused administration.
- Manage the subscription lifecycle, including accurate invoicing, renewals, and audits.
- Identify and act on growth opportunities to support membership expansion.
- Cross-sell NCVO services while ensuring financial and administrative excellence.
This is an exciting opportunity for a meticulous, customer-focused professional who enjoys combining operational precision with proactive engagement. You’ll be central to ensuring membership satisfaction, driving growth, and supporting NCVO’s mission to strengthen and empower the civil society sector.
Your background
- Experience in membership, customer service, sales support or subscription-based environments.
- Proven ability to manage high-volume administration with strong attention to detail and accuracy.
- Experience overseeing billing, invoicing, renewals or financial workflows.
- A track record of identifying growth opportunities and confidently cross-selling services.
- Strong CRM and data management skills, with a commitment to data integrity.
- Excellent communication skills and a professional, customer-focused approach.
This is an opportunity to be in a vital role at the heart of an organisation that champions and strengthens civil society. You’ll contribute directly to membership growth and satisfaction, making your work both commercially meaningful and purpose-driven.
About the team
Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
We may close applications early if we receive a high volume of interest, so apply as soon as you can.
Why join us
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
- 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
- five days’ volunteering leave (pro rata for part-time staff)
- enhanced pay for maternity/adoption leave
- generous employer pension contribution of up to 8.5% of salary.
Find out more about the benefits of working at NCVO.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Stella Maris is the official maritime charity of the Catholic Church. We are looking for a Regional Port Chaplain for Immingham and the South Humber Ports to support seafarers, fishers and their families.
In this unique and rewarding role, you'll be the welcoming face of Stella Maris in your region, visiting ships, listening to crew members, and offering practical, pastoral and spiritual support to anyone in need, regardless of faith or background.
About the role
No two days are the same. You might spend the morning visiting ships and listening to crew members' stories, help someone contact their family back home, support a seafarer in crisis, or offer a quiet moment of prayer on deck.
You'll also recruit and support a team of volunteers, work closely with other maritime charities and local partners, and build strong relationships with parishes, dioceses, and port authorities. You'll be part of a nationwide network of Stella Maris chaplains, supported through regular meetings, retreats and professional development opportunities.
Key responsibilities
- Visit ships regularly to meet seafarers and fishers, responding to their pastoral, practical and spiritual needs.
- Provide practical help such as transport, communication access, and emergency or crisis support.
- Offer spiritual care to Catholic seafarers and facilitate the religious needs of those from other faiths.
- Recruit, train and support Stella Maris volunteers.
- Work collaboratively with other maritime charities.
- Maintain strong relationships with local parishes, the Diocese of Nottingham, and port stakeholders such as the Harbour Master, shipping agents and welfare committees.
- Support local fundraising and awareness initiatives alongside the charity's national team.
About you
You'll be someone who takes joy in helping others. You don't need maritime experiences, what matters most is your empathy and ability to offer pastoral support in practical ways.
You may come from a background in chaplaincy, parish ministry, community work or social care. You'll share our commitment to upholding the dignity of every seafarer and fisher.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



The client requests no contact from agencies or media sales.
Tinnitus affects nearly 8 million people in the UK alone, with 15% of those experiencing some level of distress. Our charity is there for everyone with tinnitus, researchers and academics investigating tinnitus and Hearing Health Professionals, working to care for and support people with tinnitus.
We are seeking a part-time CEO who can provide clear leadership, can work in close partnership with the Board, and lead our dedicated staff team with empathy, rigour, and ambition to deliver this plan. This is a pivotal role and at a crucial time for us: you will help shape the next phase of Tinnitus UK’s development, ensuring we are sustainable, influential, and responsive for the tinnitus community in a changing health and charity landscape.
This part-time role offers the opportunity to combine senior strategic responsibility while still making a meaningful national impact. We do, however, believe that the successful candidate will need to spend as much time in the office with the team as possible, therefore applicants should expect to commit to spending at least 2 days per week in the Sheffield office.
For more information or to arrange an informal conversation with the current CEO, see the Candidate Pack which you can find on the Tinnitus Uk website
Tinnitus U K is the UK’s only charity dedicated to tinnitus.

The client requests no contact from agencies or media sales.
Supporter Experience Officer
Reports to: Individual Giving and Legacy Manager
Portfolio: Charity and External Affairs Portfolio
Service/Team: Fundraising
Hours: 37.5
Location: Hybrid with 1 or 2 days a week in the Bristol Office
Job Purpose
To provide excellent supporter experience and donor stewardship, and to ensure efficient and accurate processing of fundraised income.
Responsible For
Day-to-day responsibility for supporter care of fundraising audiences – managing enquiries through phone, post and online. Responsible for income processing onto the CRM of all donations. And supporting the portfolio in providing excellent supporter experience to retain supporters for the long-term.
Key Accountabilities
• Manage incoming post and communications from supporters and potential supporters, responding to queries within the SLA in a friendly, supporter-focussed manner.
• Income processing of all donations and month-end reconciliation, ensuring all information relating is accurate on the database.
• Manage administration of gift aid processes including scanning declarations and adding to the fundraising database.
• Manage administration of online giving platforms such as Just Giving, CAF and GoFundMe.
• Working to support the development and delivery of the Audience Journey Project.
• Ensure high quality of communications with all audiences at all times.
• Maintain knowledge of and develop all products offered by thefundraising team and identify areas where cross promotion can beutilised.
Quality, Compliance and Safety
• Supporting the Fundraising team to maintain the quality and integrity of fundraising data and work in partnership with the Database Officer to maintain and develop an effective database.
• Perform duties in line with Fundraising Code, GDPR and Hft’s Policies and Procedures.
• Adhere to and maintain Hft’s Health and Safety policies, standards and guidelines at all
times.
Relationships
• Work with the wider team to support individuals and organisations in their fundraising activities, providing them with the materials, equipment and advice they need to maximise the success of their fundraising.
• Ensure that supporters are thanked appropriately and coordinating with the rest of the fundraising team to deliver the annual thank-a-thon and any other stewardship activities.
• Work with Reception and Finance with regards to enquires and fundraised income.
Professional & Technical Expertise
• Able to provide outstanding supporter experience to all audiences.
• Understanding of fundraising and where different income is generated.
• Able to effectively manage a varied workload.
Other
• Carry out a range of duties and undertake any other duties as specified from time to time in accordance with Hft business requirements.
• It is the nature of the work that task responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way when the occasion arises in order that tasks which are not specifically covered in their job description are covered.
Person specification
What you need to be successful in this role
• Educated to degree level or significant equivalent work experience.
• Proven administration experience.
• A proven ability to organise and prioritise work including that of a team, whilst at times under pressure to meet deadlines and to carry out several tasks.
• Ability to work independently, using own initiative within Hft’s guidelines.
• Experience of working collaboratively within a team.
• Experience of, and competence in using computer packages such as Word, Excel, Outlook and PowerPoint.
• Experience of, and competence in using CRMs to create queries, export information, use dashboards and undertake other data requests.
• Good communication skills: in person, by telephone and in writing.
• Attention to detail, good teamworking skills with a positive and proactive attitude.
• Numeracy and literacy skills, with ability to compose letters to internal and external customers.
• Assertiveness skills.
• Creative and innovative.
• Proactive approach to fundraising.
• Ability to plan ahead for several projects at the same time.
• Willingness to learn new skills and new IT systems as required.
• Up-to-date knowledge of relevant Fundraising Code, GDPR and legislation changes.
Desirable:
• Experience of working in the charity sector or sales/customer service environment (desirable).
REF-226 752
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will play a pivotal part in shaping and expanding the organisation’s events portfolio, driving sustainable growth in existing income streams while identifying new opportunities for revenue generation. The postholder will contribute strategically to the delivery of an agreed income growth plan, leading the development and management of high-quality mass participation events designed to increase both fundraising income and participant engagement.
If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the Northwest, this role could be for you.
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation. This is an exciting time to join The Christie Charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.
We are an independent charity and everything we do is geared to supporting the renowned Christie hospital to ensure that cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide enhanced services over and above what the NHS funds.
The client requests no contact from agencies or media sales.
Sands is looking to recruit an outstanding and people-focused candidate to lead our Bereavement Support Services Team. This is a high-profile role which is responsible for ensuring that all those approaching Sands for support receive an excellent service that meets their individual needs, that the quality of support provided remains consistently high and all team members are appropriately managed and supported. The role provides an opportunity to make real change by driving the organisational and team strategies to make the support that Sands provides accessible to bereaved families from all backgrounds within the community, as well as groups at higher risk of experiencing stillbirth and neonatal death.
With demonstrable experience of delivering and managing trauma informed bereavement support services and counselling at a strategic level, you will possess an excellent understanding of grief theory and bereavement support and be qualified accordingly. Additionally, you will have experience of working with and providing services for diverse communities and have a good understanding of their specific needs.
As this role will require you to lead a highly motivated and diverse team who are all home-based, you will have excellent people management skills and be able to support your team accordingly. You will have outstanding verbal and written communication skills and be able to develop high quality services which remain responsive to the changing needs of external stakeholders. With excellent relationship building skills, you will demonstrate a high level of empathy in all aspects of your work.
A high level of project leadership skills is essential, as is the ability to produce complex statistical reports and analyse data and trends. A thorough understanding of safeguarding in the context of baby loss and a commitment to ensuring excellent practice is also required.
This is a key role at Sands heading up the UK’s leading bereavement support services team for baby loss. It is an opportunity to make real change by driving the organisational and team strategies to reach more people and higher risk groups, through traditional and digital/innovative channels. Leading a dedicated team of around 16 staff you can shape the future of service delivery, and ensure Sands provides support whenever and wherever people need us.
You will work with colleagues and teams across the organisation to ensure best practice is embedded at all key touch points and play a role ensuring that significant events and moments in the year are providing the right support, information and activities.
You will work with the team, Director and CEO to help drive change and best practice in the sector through thought leadership and implementation of best practice.
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


Job Title: Finance Officer
Reports to: Financial Controller
Line reports: n/a
Contract terms: Permanent 35 hours per week
Location: London-based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,500 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
You’ll support the day-to-day running of the charity’s finance function—ensuring income and expenditure are processed accurately, reconciliations are completed on time, strong controls are maintained, and colleagues receive responsive support. You’ll also act as the key finance contact for payroll administration delivered via an external provider (providing inputs, checking outputs, and ensuring accurate postings into Xero).
Key responsibilities
1) Accounts payable (supplier invoices & payments)
- Process supplier invoices end-to-end: query resolution, correct coding (including VAT), approvals, posting to Xero, and maintaining an audit trail.
- Prepare and run supplier payment batches in line with controls and delegated authorities.
- Maintain supplier records and support efficient, professional supplier query handling.
2) Expenses & corporate cards (Payhawk) and posting to Xero
- Administer Payhawk expenses and card transactions: ensure receipts are submitted, policy rules are followed, and transactions are coded accurately.
- Configure and maintain Payhawk mappings (chart of accounts, VAT rates, tracking categories) to support clean exports into Xero.
- Export approved expenses/payments to Xero and support reconciliation between Payhawk activity, Xero postings, and bank/feeds.
3) Income processing and reconciliations (including donations)
- Raise sales invoices (where required), allocate receipts, and support routine credit control as appropriate.
- Reconcile income from bank, donation platforms, and other sources; ensure accurate allocation to the correct funds/projects (including restricted funding where relevant).
- Support Gift Aid record-keeping and processes (where applicable).
4) Payroll support (external payroll provider)
- Act as the key liaison with the external payroll provider to deliver monthly payroll accurately and on schedule.
- Collate and submit monthly inputs by agreed cut-offs (e.g., starters/leavers, salary changes, contractual changes, statutory leave, pension changes and other agreed adjustments).
- Review payroll reports for accuracy and reasonableness (e.g., gross-to-net checks, variance checks vs prior month, starters/leavers reflected correctly).
- Coordinate payroll approvals internally and confirm release of payroll payments in line with controls.
- Ensure payroll-related payments (e.g., pensions and statutory deductions as applicable) are scheduled/processed accurately and on time.
- Post payroll journals into Xero, maintain supporting documentation, and reconcile payroll control accounts.
- Respond to staff payroll queries sensitively and confidentially, escalating complex items to the provider or Financial Controller as appropriate.
5) Month-end support & reporting
- Support month-end processes (journals, accruals/prepayments, reconciliations) and help produce routine finance reports (e.g., budget monitoring, cash, aged creditors/debtors).
- Assist with audit preparation and information requests; maintain clear documentation and controls.
6) Continuous improvement, controls and compliance
- Help improve finance processes (especially around expenses, coding consistency, and reconciliation routines).
- Contribute to maintaining robust financial controls and good practice across the organisation.
The list of duties and responsibilities is not exhaustive, and the post holder may be required to undertake other duties as appropriate. The post holder is expected to comply with all policies and procedures of the College and their variations.
Person Specification
- Experience in a finance operations role covering transactional processing and reconciliations.
- Practical knowledge of Xero and confidence completing bank reconciliations and day-to-day postings.
- Strong working knowledge of Excel (comfortable with data checks and reconciliations).
- Excellent attention to detail, ability to meet deadlines, and sound judgement with confidential information.
- Clear communication skills and confidence working with non-finance colleagues.
- Experience supporting payroll delivered by an external provider (inputs, checks, journals, reconciliations) and/or acting as a payroll liaison.
- Experience with Payhawk (or similar spend/expense platform) and exporting/syncing to Xero.
- Charity finance experience (e.g., restricted funds, Gift Aid awareness, donor/grant reporting).
- Familiarity with consolidations (Trading Subsidiary)
- AAT qualified (Level 3/4) or qualified by experience.
The client requests no contact from agencies or media sales.
Job Title: Children's Support Worker
Location: Warwickshire - Travel required across Warwickshire, predominantly South Warwickshire. Use of a car is essential to the role.
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We are recruiting for a Children’s Support Worker who will be working closely with children and their parents who are living in our dispersed accommodation refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.
A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate play opportunities.
Please note that post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
A driving license and access to a car is essential to the role.
Closing Date: 09:00 am 13 March 2026
Interview Date: 23 March 2026
The client requests no contact from agencies or media sales.


