Support service manager jobs in Selby, north yorkshire

About Emerging Futures

The Joseph Rowntree Foundation is an independent social change organisation, working to support and speed up the transition to a more equitable and just future, free from poverty, where people and planet can flourish. Our Emerging Futures programme, established in 2022, has 3 aims:

1. We support, shield, connect and nurture organisations and collaborations demonstrating what just and regenerative futures could look like
    
2. We build capacities and create conditions that will move us towards regenerative and just futures
    
3. We learn and model the behaviours and ways of working that are required of wealth-holders in these times of transition.

We are working with partners across multiple fields who are shaping new ideas, new power structures and new infrastructures for long-term systems change.

Now in the second year of a five‑year, £45 million commitment approved by our Trustees, Emerging Futures is continuing to develop programmes across place‑based work in York and the North East, transformative wealth practices, and regenerative futures.

We are building a new Conditions and Capacities team, which this role will be a key part of – a growing, collaborative team dedicated to ensuring we have the organisational conditions and individual and collective capabilities needed for this work - including team stewarding, learning and knowledge infrastructure, storytelling and programme management systems.

About the role

We are looking for a Programme and Partnerships Coordinator to ensure the smooth operation of programme and partnership management systems across all Emerging Futures programmes, ensuring our programme and partnership management systems reflect our commitment to centering equity, power and justice in our work.

In this role, you will assist programme teams in tracking progress, monitoring budgets and gathering information to enable seamless delivery. Working closely with the Programme and Partnerships Lead and the Core team, you will help develop and implement programme and partnership management systems, while collaborating with the Procurement and Finance teams to maintain strong relationships throughout contracting processes.

You will also manage the administrative aspects of commissioning and contracting, ensuring information is provided on time and that partners experience a smooth and efficient process. A key part of the role is managing programme information within Emerging Futures and the wider JRF, working alongside other members of the conditions and capacities team to capture insights and share and embed learning across knowledge systems.

Additionally, you will gather and analyse data about our partners, sharing insights across the team, and scan emerging ideas and practices in programme operations. By identifying opportunities for Emerging Futures to pilot and learn from innovative approaches, you will help the programme remain at the forefront of programme management practice.

This is an exciting opportunity to contribute to a dynamic programme and help shape the way we work and learn in partnership with others.

About you

Our ideal candidate will have a strong understanding of project management tools and techniques and be able to apply anti-oppressive principles and practices to the design and development of operational systems. You will have experience supporting the delivery of complex projects in fast-changing contexts, alongside a proven track record of successfully managing relationships with external stakeholders who have diverse expertise and needs. Equally, you will be adept at building positive, collaborative relationships across internal teams with different priorities and ways of working.

You will be highly organised and skilled at prioritising tasks, maintaining accurate and up-to-date information and ensuring it is easily accessible to others. Strong interpersonal and communication skills are essential with a good level of numeracy to understand and convey financial information. You will have excellent skills in IT, including MS Office, Google Drive, online meeting platforms and project management/collaboration tools such as Asana, Mural and Notion.

How to apply

If you share our passion and this role sounds like you, we’re looking forward to hearing from you.

Please submit your CV and supporting information via our website.

The closing date for applications is 22nd April 2026

Interviews will take place on 6th & 7th May 2026.

 Additional Information

Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background.

We positively encourage applications from people from marginalised backgrounds, including but not limited to those with experience of living in poverty.

We are committed to being an anti-racist organisation and operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.

In support of our approach to flexible working, we are happy to receive applications from those seeking full-time employment, as well as those who may want to share the role on a part-time basis. When making your application, please state whether you want to be considered for either full or part-time work and, if part-time, the number of hours per week you would be looking for.

At JRF we’re at our best when we’re continually building on trust, showing we care and making a difference – and hope others will do the same. So, for those roles which allow it, we’re developing a more blended approach to how and where you work. This means you can expect to work flexibly between the office and home (with an expectation of two days a week in your home office).

We offer a supportive and flexible workplace. More information on JRF Benefits can be found on our online platform. 

We encourage you to read our EVP, which again is located on our online platform.

We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.

If you have any additional needs and need reasonable adjustments to be made to the interview process, please let us know.

Wolfram Syndrome UK (WSUK)

WSUK is a small national charity based in West Sussex that supports children, young people and adults affected by Wolfram Syndrome (WS) and their parents/wider families. WS is an ultra-rare genetic disorder which causes a complex range of symptoms, including diabetes mellitus, vision problems, renal problems, deafness, and neurological problems. WSUK provides current, accurate and family-friendly information, raises awareness of WS among health professionals and the public, and helps to fund WS research. For further information visit the Wolfram Syndrome UK website 

WSUK Adult Support Co-ordinator Role

WSUK is seeking a part-time adult support co-ordinator (2.5 days per week, working over 4-5 days, 0.5 FTE, £14.1k-£15.6k per annum), based in the Midlands area. This home-based role will provide support to WS affected adults and their families to help improve the quality of their lives. Through liaising with professionals (including the WS expert clinical team at Queen Elizabeth Hospital (QEH), Birmingham), external or advocacy organisations, this role will help facilitate access to the services to which WS affected adults and their families are entitled. The adult support co-ordinator will help adults and their families to increase their confidence and independence in living with their condition. This role will also act as an important point of contact for WS affected adults, providing advice and support in confidence.

Skills and experience

Applicants should have several years’ experience in a similar position, working with people affected by sensory loss, long-term medical / genetic condition, or disability. Applicants should also have a strong desire to help improve the lives of adults living with a long-term condition or disability and be confident in talking with people with a range of abilities and diverse cultural backgrounds.

Applicants should have experience in working effectively as part of a remote team, be confident in working independently and in managing conflicting priorities.

Some limited UK travel will be required (particularly to meet WS affected adults during their WS clinic visit at QEH, Birmingham (6 clinics per year) and the annual WS conference. An enhanced DBS check will be required.

At Rethink Mental Illness, we believe everyone should be able to live a fulfilling life, regardless of how severely mental illness affects them. Our services are growing — and so is our ambition. That’s why we’re looking for a passionate and skilled Business Development Manager to help us shape the future of our charity and the support we provide.

About the role

As our Business Development Manager, you’ll play a key role in sustaining and expanding the services that make a real difference to people severely affected by mental illness. You’ll bring teams together, write with clarity and purpose, and lead the end‑to‑end bid development process — ensuring we continue to deliver high‑quality, impactful support where it’s needed most.

You’ll champion collaboration, draw on the expertise of colleagues across the charity, and craft compelling, evidence‑based proposals that reflect who we are and what we stand for. From early development to final submission, you’ll help us win and retain contracts that directly improve lives.

What you’ll be doing

• Leading the end‑to‑end development of bids, retenders, and proposals in line with internal quality standards.
• Working collaboratively with teams across Rethink Mental Illness, building strong relationships and creating connected ways of working.
• Supporting and managing Bid Development Officers.
• Contributing to regional business development plans and helping shape sustainable, innovative service models.
• Writing high‑quality, insightful submissions that articulate our strengths, capabilities, and lived‑experience approach.
• Developing early-stage budget models and working with Finance and HR to finalise financials ahead of submission.
• Generating insight through data, evidence, and internal expertise to create winning proposals.
• Researching competitors and identifying what makes Rethink Mental Illness stand out.
• Supporting successful bids through structured handovers and mobilisation.
• Contributing to continuous improvement through feedback, learning, and maintaining our Bid Library.

What you’ll bring

Essential

• A strong track record of writing successful competitive bids or proposals.
• Excellent writing, critical thinking, and communication skills.
• The ability to interpret complex tender documents and understand commissioner expectations.
• Strong relationship-building skills and the ability to unite diverse teams.
• Knowledge of commissioning, current legislation, and best practice in mental health and social care.
• Experience constructing budgets and modelling service assumptions.
• Strong organisational and project‑management abilities, with flexibility to meet deadlines.
• Proficiency with Microsoft Office and excellent general IT skills.
• A values‑driven approach consistent with Rethink Mental Illness’ ethos.

Desirable

• Experience working within mental health, health, or social care sectors.
• Lived or professional experience related to mental health and wellbeing.

Why Rethink Mental Illness?

When you join us, you’re not just taking on a role — you’re becoming part of a movement.
A movement committed to improving the lives of people severely affected by mental illness through high‑quality services, innovation, and compassionate support.

You’ll be part of a collaborative, supportive team where your growth and wellbeing matter, and where your work has a clear, direct impact.

Location: Remote (UK only) or Hybrid (Brighton/Sussex) 

Salary: £35,787 (pro rata), 4 days £28,629.60 (actual) plus statutory pension contributions 

Hours: Part-time, 30 hours a week

Contract: 12 month contract, with the intention to renew if the role makes a positive impact 

Start: As soon as possible 

Who we are: 

Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide. 

About the role:  
We are seeking a highly organised and driven Project and Operations Manager to help streamline processes, deliver key initiatives, and support our continued growth in our Training team. In this role, you will bring together complex communications, requests, and ideas, translating them into clear plans, structured workflows, and effective processes that ensure the successful delivery of multiple projects. You will combine strong planning and organisational expertise with a practical, hands-on approach to implementation. Comfortable managing competing priorities, you will remain flexible and adaptable, responding effectively to unforeseen challenges while keeping projects on track. 

Your excellent communication skills will set you apart. You will be an active listener who can clearly convey ideas, build alignment, and confidently influence colleagues, stakeholders, and external partners. With a strong business mindset and a passion for operational excellence, you will play a key role in ensuring both projects and day-to-day operations run smoothly. 
 
This is a highly rewarding role with significant real-world impact. Candidates should demonstrate resilience, as the role involves remote working, engaging with complex subject matter, operating in a fast-paced environment, and managing multiple priorities. You will also be responsible for overseeing the simultaneous delivery of multiple training courses, requiring flexibility, strong organisation, and the ability to multitask effectively. You will be working in close collaboration and guided by the Training Manager and senior leadership staff. 

Your welfare is the utmost priority; before applying, please consider carefully whether the demands and requirements of the role and subject matter could impact your wellbeing. 

Main Duties and Responsibilities:  

• Lead the project management of all training programmes and services, ensuring effective planning, coordination, delivery, evaluation, and reporting 

• Provide day-to-day coordination and effective leadership, including clear direction and support to the training team (currently three reports) 

• Oversee all aspects of contract delivery, including project planning, timelines, budget management, communications, and reporting to clients, partners and internal teams 

• Manage and maintain updates of a training calendar identifying activity, allocating trainers to training courses to ensure quality delivery of courses 

• Working with managers and team in Training, oversee the Assistant Trainers (freelance trainers) communications, allocations, contracts, feedback and allocation of work 

• Build, develop, and maintain strong relationships with external partners and clients, ensuring all interactions reflect the strategic direction and protect the reputation of the charity 

• Work collaboratively with internal and external stakeholders, using strong negotiation and influencing skills to ensure projects are delivered on time, within budget, and to a high standard 

• Monitor and report on project progress and performance, ensuring the efficient and effective delivery of all training activities and identifying and raising risks or issues early 

• Working with managers in Finance and Training, set realistic targets, manage budgets, cross-checking invoices, and capacity, and track project performance against agreed KPIs 

• Support quality assurance across training programmes, including accreditation requirements, reviewing and proofreading materials, adherence to brand, copyright and maintaining high standards of training materials 

• Working with managers in Marketing and Training. oversee and provide reports on training evaluation data and feedback to identify trends, risks, and opportunities for improvement 

• Working collaboratively with the Marketing team to ensure a consistent flow of content to promote the courses, such as upcoming training, feedback quotes and data, website updates, training videos and raising courses that align with campaigns 

• Working with managers in Communications, implement improvements to systems, processes, and workflows to enhance operational efficiency and the client experience from initial enquiry through to evaluation 

• Support the growth of the organisation’s training offer by identifying and assessing opportunities for new partnerships, services, and income generation 

• Maintain oversight of the effective and consistent use of operational systems and platforms across the team (such as Salesforce, Eventbrite, SurveyMonkey, Monday), recommending improvements where appropriate 

• Working across the training team, ensure activities comply with relevant policies and regulations, including health and safety, safeguarding, suicide prevention, and ethical standards 

• Undertake additional duties as required to improve the function of the Training team, as directed by your line manager. 

To succeed and thrive in this role, you will be: 

• Confident, adaptable, and highly organised, with exceptional attention to detail 

• Eager to learn and develop, welcoming guidance and feedback from senior managers to continually improve 

• Hands-on and comfortable engaging with operational detail, while maintaining a strategic mindset 

• Proactive and solutions-focused, able to suggest improvements and independently resolve challenges when needed 

• Able to prioritise your own workload and that of your team 

• Reliable in meeting deadlines and maintaining consistently high standards of work 

• Skilled at communicating tasks clearly to project teams effectively and efficiently, with the ability to adapt communication styles to suit a range of audiences 

• Comfortable working in a fast-paced training delivery environment, able to prioritise effectively and manage multiple responsibilities 

• Ability to work independently and collaboratively adapting to rapidly changing needs and working flexibly across multiple projects 

• Self-motivated and capable of working independently and remotely, while also contributing positively as part of a team 

• Willing to act as a brand ambassador and consider and raise any risks to the charity’s reputation and profile within Training activity 

• Represent Grassroots Suicide Prevention on external groups and promote our services and expertise 

• Willingness to travel occasionally if required 

• Passionate about your part in delivering high-quality online and in-person training courses that help save lives. 

Essential Skills and Experience: 

• A recognised project management qualification or equivalent practical experience 

• Proven experience managing multiple projects simultaneously, delivering them from initiation through to completion across cross-functional teams 

• Strong ability to analyse quantitative and qualitative data, identify risks, and recognise emerging trends to inform decision-making 

• Experience writing high-quality reports for clients, clearly demonstrating project progress, outcomes, and impact 

• Demonstrated ability to lead, manage, and motivate teams, fostering collaboration and high performance 

• Highly self-motivated and resilient, with the ability to work effectively in a remote or distributed environment 

• Evidence of developing and improving processes and procedures to increase organisational efficiency and effectiveness 

• Advanced working knowledge of Microsoft Office, Microsoft Teams, Zoom, CRM systems, and email marketing platforms 

• Proven experience building and maintaining strong relationships with colleagues, clients, and key stakeholders 

• Strong negotiation, influencing, and diplomacy skills, with a track record of achieving positive outcomes, including growing client engagement 

• Experience representing and communicating with senior stakeholders and decision-makers internally and externally 

• Experience in operational, financial, and business planning, including budget management and monitoring 

• Understanding of accessible communications, brand consistency, key messaging, and reputation management 

• Commitment to safeguarding, confidentiality, and ethical practice. 

Desirable Skills and Experience: 

• Project management experience within teaching and learning environments, including e-learning development or delivery 

• Understanding of quality assurance processes, including reviewing and maintaining training or educational materials 

• Experience using AI tools responsibly and effectively, with awareness of both the opportunities and potential risks 

• Experience working in the non-profit or charitable sector 

• Experience collaborating with a diverse range of clients, such as non-profit organisations, county councils, corporate organisations, and the Civil Service 

• Knowledge or experience in health and social care, mental health, or suicide prevention 

• Experience with design principles and accessibility in communications, ensuring materials are inclusive and user-friendly 

• Familiarity with platforms such as Eventbrite, Salesforce, SurveyMonkey, Mailchimp

• Awareness of marketing and promoting training courses 

• Experience conducting competitor research and analysing data to inform improvements and decision-making. 

Why Grassroots Suicide Prevention: 

GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly. 

Our employee benefits include: 

• Hybrid/Flexible working – we offer our team a split of home and office working, or fully remote working in some roles 

• Health Cash Plan and employee assistant programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support 

• Learning and development opportunities

• A creative, friendly and collaborative culture. 

Please note that we are looking for a start as soon as possible, so the selection process begins immediately and will close when we fill the post with the right person.

GSP is in a period of transition and development, and the post holder should be aware that their Job Description and line management may evolve to meet the future needs of the charity. 

Join a team that's making a real difference.

Adfam is the leading national charity tackling the effects of alcohol, drug use or gambling on family members and friends. We improve life for thousands of people. One way we do this is by empowering families and friends to get the support they need.

We want anyone affected by someone else's drug or alcohol use or gambling problem to have the chance to benefit from healthy relationships, be part of a loving and supportive family and enjoy mental and physical wellbeing.

This role offers the opportunity to be part of a successful national remote service, offering support via the phone or Zoom to affected adults in the UK. We are looking to recruit experienced Family Support professionals to provide these virtual support sessions to individual family members and sometimes groups. We are offering a number of roles at 15-20 hours per week, across 3-5 days, including Wednesday and at least 2 evenings per week (Mon-Wed).

Experience in supporting family members affected by someone else’s substance use is essential, as is experience with assessing and managing risk. Ideally, you would also have experience of working to support parents with their parenting and / or those experiencing domestic abuse. We offer fixed hours part time contracts within a friendly and supportive team. Whilst based at home and requiring the ability to work autonomously, Adfam prides ourselves on our supportive team ethos and working culture. 

• Salary: £30,000 pro rata
• 6.5% contributory pension scheme
• Contract: One year with likely extension

This is a remote working position based at home.

Please note, although counselling skills and qualifications are welcome and valuable as part of a skillset for this role, these are not counselling roles. This is professional support work and requires additional experience or skills in substance use, social work, complex family work or a related field. The role requires directive and facilitative guidance and input. If you are a counsellor looking for typical counselling work, please do not apply for this role. Thank you.

Closing date: Sunday 19th April

Application packs can be downloaded from our website. Alternatively, please email us to request one.

Adfam actively welcomes applications from all sections of society.

Are you passionate about driving excellence in patient-centered imaging? Join us at the Royal College of Radiologists where you’ll lead expert teams in assessing radiology services across the UK from independent clinics to major NHS trusts delivering evidence-based evaluations that spark real, lasting improvement.

The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. A well-established partnership between the RCR and the College of Radiographers, the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.

As a Quality Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll lead assessments of radiology services across a diverse range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams in delivering independent, evidence-based evaluations, and produce focused reports and action plans that drive meaningful improvement.

What you’ll do:

• Act as the designated Quality Review Partner for a portfolio of imaging services across the UK.
• Provide expert guidance to QSI leads on both the review process and the standards.
• Manage the full review cycle for services in your portfolio.
• Select and coordinate review team members in collaboration with the Quality Improvement Administrator.
• Participate in quality assurance and moderation activities to ensure consistency and rigour.

What you’ll bring:

• Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
• Strong knowledge of quality assurance and assessment approaches.
• Excellent oral and written communication skills, tailored to diverse audiences.
• Proven ability to prioritise effectively while remaining adaptable to changing needs.
• A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.

If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Review Partner candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Evolve Counselling is a long‑established Cambridgeshire charity providing professional, affordable mental‑health support to individuals, organisations and communities. Each year, Evolve delivers thousands of counselling sessions through a team of trained, accredited counsellors working across the East of England region.

Our mission is to deliver counselling services to adults at the lowest possible cost, wherever possible seeking to subsidise sessions for those on low incomes. We do this through a mixed model of commissioned services, private counselling, and grant‑supported provision. By working to grow and foster a membership body of professional counsellors, Evolve strives to improve access to quality counselling and psychotherapy for all, and to create a positive working environment for those in the profession.

The CEO role provides strategic and operational leadership to drive Evolve’s growth, sustainability and impact. The position delivers effective organisational management, high‑quality service delivery, robust governance, regulatory compliance, and a positive staff culture.  Working in conjunction with the board, this is an exciting opportunity to shape the organisation’s future, ensuring that Evolve remains a trusted, quality and sustainable source of mental health support for years to come. 

Following several years of successful internal stabilisation—strengthening governance, staffing, and operational systems—the charity is ready to enter a critical period of transformation and growth. Our current CEO plans to retire in September 2026, having laid strong foundations for what must come next.

Our new CEO will lead Evolve into this next phase—strengthening partnerships, expanding referral pathways, stabilising revenue streams, and championing accessible counselling across our communities.

Our focus is on creating libraries of tomorrow with children and young people today.

We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.

This is a pivotal moment of growth and development for Libraries Rising as a young charity. We’re seeking a passionate, skilled manager to join our team. We’re looking for someone to bring the energy and expertise to help us develop and grow over the next 12 months.

We’re looking for:

An experienced project manager who enjoys a flexible and iterative approach.

A proactive leader who is energised by variety, and able to work effectively across diverse topics and themes.

A values led bid writer who has experience of co-creating successful grant funding bids.

A creative thinker who enjoys a productive and responsive environment.

An enthusiastic collaborator who will build strong relationships with our team, members and partners.

We’re looking for someone who lives our values - progressive, collaborative, kind, aspirational and inclusive.

What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector.

About the work

We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS). 

The Development and Delivery Manager (Projects) is a new role for the charity. You will work with a small and growing team, who are passionate about our mission and vision. You will also work with our members (leaders of children’s public library and School Library Service leaders) and sector partners.

We are in the final stages of creating our strategy for the future. You’ll be supporting us with organisational and sector development across all pillars, with a particular focus on our Thriving Charity goals.

Job purpose

To lead and deliver a range priority projects and funding bids for the charity.

The purpose of the role includes:

• To scope and deliver a range of projects to support both organisational and sector developments.
• To convene members and young people to participate in events and workshops, ensuring projects and developments are co-created with stakeholders.
• To compile reviews, reports and options appraisals to aid effective decision making.
• To lead the development and submission of grant and trust funding opportunities.
• To support the shaping, and delivery, of a funding plan to enable delivery of our new charity strategy.
• To ensure creative and flexible use of resources.

What you’ll bring to the role

• Strong project management skills, with experience delivering complex, multi-stakeholder work.
• Track record of delivering to achieve strategic goals and outcomes.
• Strong organisational skills, with the ability to prioritise, plan and manage risk.
• Ability to negotiate and influence.
• Experience of identifying funding opportunities and successfully bidding for grant funding.
• Able to work on own initiative and collaborate within a team.
• Strong interpersonal and communication skills.
• Excellent listening skills with the ability to take diverse opinions into account.
• Digitally literate and technologically curious, with experience of Microsoft Office and project software.
• Experience managing and monitoring budgets.
• Experience of facilitating events and workshops.
• Committed to engaging and co-creating with children, young people and families.
• Understanding of the role of libraries within communities.
• Experience of managing partnerships, subcontractors or commissioned work.
• Awareness of GDPR implications and requirements.

Personal qualities

• Empathetic, able to understand a variety of viewpoints that are different to their own.
• Calm under pressure and able to manage multiple priorities while maintaining quality.
• Confident in building relationships and constructively challenging where needed.
• Thrives when working collaboratively and taking responsibility for delivery.
• Trusts others and inspires trust.
• Ambitious for our charity, the library sector and for children and young people.
• Strategic thinker who can also absorb and analyse detailed information.
• Entrepreneurial, with the ability to spot opportunities and develop them.
• Asks for feedback and is able to accept and act on it to improve their own performance.
• Understanding of inclusion and its importance within a diverse society.
• Commitment to own continued professional development.

Our application process is open to everyone and anyone with the experience we’re looking for. We have a diverse board of trustees, but we know our staff team is not as diverse as we need for the future, as we grow. We particularly welcome applications from people from racialised communities, men, trans or non-binary individuals, and those with hidden or visible disabilities.

Employee benefits include:

25 days annual leave (pro rata) plus Bank Holidays

5% employer pension contribution

Employee Assist Programme – including 24/7 counselling, health support and legal helpline.

A range of discounts on retail, entertainment, travel and wellbeing.

If you have any questions about the role, or want to chat Tabitha, Chief Executive before applying, please get in touch.

All applicants must have an existing Right to Work in the UK. Please also note that appointment will be made subject to collection of two references and a satisfactory DBS check or evidence of a current DBS certificate.

Part Time – Fixed Term (12 months) | Up to £25,376.40 (£42,294 FTE) per annum plus benefits | Location: Fully Remote (UK based)
 
We’re a dedicated, inspiring and forward-thinking healthcare charity. Our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals, supporting services to help our beneficiaries and driving research. 
 
We’re also proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, and we want to attract the brightest and the best to help us beat this condition and change society for the better. 
 
The Health Services Development Manager plays a central role in delivering the organisation’s ambition of achieving 100% provision of high-quality Fracture Liaison Services (FLS) across the UK. The role helps close the secondary fracture prevention gap by supporting NHS systems to develop, commission and improve early diagnosis clinics, ensuring patients are identified after a first fracture and receive timely assessment, diagnosis and treatment for osteoporosis.
 
This position sits within the Health Services Development Team, part of the Services and Influencing Directorate, and works in close partnership with the Policy & Influencing team.
 
•  Do you have experience engaging and influencing key decision-makers and stakeholders at local, regional and national levels?
 
•  Do you have significant experience of working with external stakeholders to secure buy-in and/or investments in NHS services?
 
•  Do you have a strong understanding of UK healthcare systems and health service delivery, including commissioning structures?
 
If this is you, and you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.  

Location - In this role, you would benefit from fully remote working.
 
How to apply
 
To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by answering the supporting questions, demonstrating how your skills and experience meet the person specification.
 
We particularly welcome qualified applicants from the global majority, as they are under-represented in the team.
 
Want to know more? For more details on this exciting role, please download the job description. The closing date is 6th April 2026 at midnight. Interviews are planned to take place on 15th April 2026.

Based in Scarborough or York offices with frequent travel across North Yorkshire

Ref: TMW-261

Are you a dynamic, target-driven and collaborative individual with a proven record of providing inspiring and effective management to teams?  Do you have experience of engaging with people who have complex needs?

If so, St Giles Trust is looking for a highly motivated Women’s Service Team Manager to manage a new service which will consist of a dispersed team working across two women’s centres and two mobile projects.

Due to the nature of the service, the role is only open to female applicants and the Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post. 

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

About the Service
The Women’s Alliance Service is a new service which will provide person-centred support to women and girls addressing a range of issues holistically from early intervention and prevention, diversion from the Criminal Justice System, crisis support and move on opportunities such as volunteering placements.  

About this key role

You will coordinate the delivery of services across two Women’s Centres and two mobile projects ensuring safe, effective and well-organised operations. Managing a team of 8 caseworkers, you will oversee staffing, provide regular supervision and caseload reviews, and support the team to meet performance targets and deliver high-quality, person-centred support.

You will work closely with Liberty Links steering groups and the Whole System Approach network to plan service delivery, attend contract meetings and report on performance. Building strong partnerships with statutory and voluntary organisations will be key to promoting referrals and joined-up working,

What we are looking for

• Proven experience of managing and supervising staff to deliver services against KPIs, targets and quality standards.
• Experience of working with people with complex needs, including those who may be reluctant, distressed or challenging to engage.
• Demonstrable experience of multi-agency working and building effective partnerships.
• Knowledge of trauma-informed practice and how to apply it in both service delivery and team management.
• Understanding of the barriers faced by individuals with complex needs and awareness of relevant support services.  
• Strong coaching and mentoring skills to support staff performance and development.

Please note: this role requires the successful candidate to have a full UK driving licence and own transport. Vetting process will be in accordance with the Non-Police Personnel Vetting (NPPV) and will also include Enhanced DBS check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

If you have any queries, or require further support, please visit our website.

Closing date: 9 am on 13 April 2026. Interviews:  w/c 20 April 2026

Can you help us?

We are looking for a proactive, compassionate and detail‑oriented individual who can deliver an outstanding experience to our members and learners. Someone who enjoys being the first point of contact, thrives in a fast‑paced environment, and takes pride in resolving queries efficiently and professionally.

You will bring excellent communication skills, strong customer service experience and confidence in navigating digital systems, including CRM and LMS platforms. You’ll be motivated by helping others, comfortable interpreting processes and guiding people through complex journeys, and able to work both independently and collaboratively. Most importantly, you’ll demonstrate empathy, patience and a commitment to continuous improvement—ensuring that everyone who reaches out to CoSRH feels supported, informed and valued.

The role:

Enquiries

• To be the first point of contact for all enquiries into the College managed through a digital ticketing system.
• Respond to enquiries using information and knowledge from all departments of the College, which often involves the interpretation and application of rules and procedures.  Use judgement to triage what action is required, where appropriate.
• Respond to all enquiries relating to qualification journeys, which includes information about the qualification/course, assistance in applying and payment, processing updates, help with learning journey on Learning Management System (LMS), the awarding and recertification of qualifications.
• Respond to all enquiries relating to membership, which includes help choosing the appropriate membership type and associated fees, renewals, upgrades, direct debits, and cancellation.
• Respond to all other enquiries, such as information on CoSRH events, and from prospective members about the work and activity of the College.
• Maintain up-to-date knowledge about the work and activities of the College to help respond to enquiries.
• Show an interest and understanding of enquirer’s needs, with a view to continually searching for ways to improve the service and their experience.

Qualification processing

• Responsible for the administration and processing of all CoSRH qualifications, recertifications and recertification audits in line with agreed procedures and service level agreements (SLAs).
• Responsible for processing reasonable adjustment and extension requests.
• Work closely with relevant teams when new training, assessments or qualifications are introduced to ensure accurate administration and processing.
• Support the administration and processing of applications from outside the UK for international qualifications
• Continuously monitor system and processes so they are fit for purpose for efficient qualification processing.

Membership

• Take an active role in membership processing, supporting the annual membership renewals campaign (November-March) and adjustments throughout the calendar year.

Operational support

• Work with the Membership and Insights Manager to help identify trends and patterns from ticket enquiries to help drive improvement.
• Work closely with the Data Manager and Digital Manager to raise issues with the Customer Relationship Management system (CRM), Learning Management System (LMS) and website, which have been identified through ticket enquiries, and help where possible to support with a resolution. 
• Undertake other administrative work as requested by the Membership and Insights Manager
• Take an active role in data input and collection to help drive insights, improvements and quality control.
• Support the longer-term development and improvement of systems and processes, and contribute to wider departmental discussions.

Governance

• Support the development of Standard Operating Procedures (SOPs) to help with efficiencies and quality assurance in the team.
• Create canned responses for use on frequent and complex enquiries to help aid efficiency in service delivery.
• Ensure compliance with GDPR and data protection principles while managing enquiry and application information.
• Actively participate in the delivery of continuous improvement, working collaboratively with colleagues across the College.
• Ensure all actions carried out in line with CoSRH’s standard policies and processes.

You will have:

• Excellent customer service skills
• Proficiency in MS Office suite
• Strong communication skills - clear and professional speaking and writing, ability to explain information simply, and good active listening
• Empathy - understanding customers’ feelings and frustrations, showing genuine care and patience, and making customers feel heard and valued
• Patience - staying calm with challenging or upset enquirers, and willingness to repeat or re-explain information, adapting to language or understanding barriers
• Problem-solving skills - thinking quickly and logically, identifying the root cause of issues, and offering effective and practical solutions.
• A positive attitude - friendly tone and helpful mindset, remaining professional even under pressure
• Adaptability - handling different personalities and situations, and learning new systems and procedures quickly and systematically follow standard operating procedures
• Attention to detail - accurately recording customer information, and following policies, procedures and processes carefully
• Excellent organisational skills and can manage conflicting deadlines, with a willingness to work flexibly and respond to changing priorities
• Excellent time-management and prioritisation skills
• Strong attention to detail and thorough in checking work
•  Ability to identify problems, trends and patterns
• Ability to use initiative and judgement
• Ability to work as a team, but also be able to think and work independently
• Excellent understanding and application of confidentiality and data protection practices (GDPR)

You will have experience:

• Delivering excellent customer support and care (essential)
• Delivering high quality written communication in response to customer email queries (essential)
• Delivering a positive video call or phone-based experience for customers (essential)
• Understanding a customer’s need and providing the appropriate solution (essential)
• Working with a Customer Relationship Management (CRM) system (essential)
• Working in membership or professional body, ideally in the medical or educational sectors (desirable)

Why Join CoSRH?

We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:

Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.

Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.

Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.

Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.

Community & Social Value: An annual volunteering day to give back to causes that matter to you.

Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.

Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.

Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.

To Apply

Full details of how to apply can be found at the following link:  Member Support Team Agent (12 month FTC - Mat leave cover) job - Remote - College of Sexual and Reproductive Healthcare

Deadline for applications is Friday 10 April 2026

Interviews are likely to take place on 20-21 April 2026

 We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

This is a a unique opportunity has arisen within a national breastfeeding charity to support the organisation through an exciting new phase of development. 

The ABM is a small but growing national charity. To support our expanding activity, we are creating a new role that provides comprehensive administrative and operational support across the organisation. The Team Support Officer will ensure the smooth running of core processes while also assisting colleagues working across all functions, including but not limited to, fundraising, communications, training, governance, and events.

This new post integrates and expands on previous administrative functions, providing flexible operational support across all areas of ABM’s work. It replaces the former Administrator and Admin Assistant roles, bringing together core administrative functions with additional capacity to support ABM’s strategic growth.

Senior Data Manager

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary for Senior Data Manager

• A senior data leadership role sitting at the heart of the Data & IT function, reporting to the CFO and working in close partnership with the Senior IT Manager — with this role taking lead responsibility for all things data
• Own and lead the charity's data strategy, working collaboratively with senior leadership to shape a forward-looking, insight-driven organisation
• Take full ownership of CRM operations (Raiser's Edge NXT), driving adoption, optimisation and continuous improvement to ensure the charity is truly getting the most from the system — unlocking the data, trends and insight within it
• Hold overall responsibility for the Charity Automation Roadmap, driving systems integration and automation to reduce manual effort and improve data flows across the organisation
• Develop Power BI dashboards and reporting frameworks that bring data to life — putting actionable insight into the hands of teams across the organisation
• Build strong, collaborative relationships across fundraising, finance and operational teams — translating business needs into practical technology solutions
• Champion data quality, GDPR compliance and governance, embedding robust standards and processes organisation-wide
• Line manage and develop a small data team, with a coaching-focused approach to performance and growth

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Business and Human Rights Manager

Are you an experienced human rights & business professional able to engage and drive impact with businesses from a variety of sectors to drive continuous improvement on embedding responsible recruitment, fair work and tackling modern slavery?

Do you have technical subject matter expertise and experience sharing insights with a variety of audiences? And do you enjoy training and supporting businesses and developing new business opportunities?

Then this could be the position for you.

We are looking for an experienced Business and Human Rights Manager to join our committed team as a maternity cover, who will hit the ground running.

The role is diverse including developing and delivering training and services with a variety of businesses, with opportunities to generate new funding to drive impact and sustainability, to project manage a collaborative programme and to try out new ideas. You will work remotely, but in close cooperation with the Co-CEO, Head of Business Development, and rest of our committed team across the world.

Key tasks and responsibilities:

• You will deliver interactive training workshops and deliver premium quality services to businesses to support them to embed responsible recruitment and fair work and tackle modern slavery in their operations and supply chains.
• You will be responsible for ensuring high quality technical content across our organisation and sharing technical insights internally and externally.
• You will manage and grow Stronger Together’s business relations in a variety of sectors, both in the UK and globally to drive impact and generate funding.
• You will project manage client projects from start to finish and, dependent on candidate experience, manage our UK Construction and Property collaborative programme.

Who we are:

Stronger Together is an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes. We work across three continents and within multiple sectors with many organisations to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation.

Who you are:

• An experienced professional with an in-depth understanding of and subject matter expertise on working with businesses on responsible recruitment, ethical labour practices and modern slavery, and significant experience in business engagement/developing and managing senior management corporate sponsor relations (min. 5 years’ experience)
• An excellent trainer, with experience of developing and delivering training to businesses 
• The ideal candidate should have experience in a business development role, a track record in building and developing business relations, and strong experience of giving presentations, delivering pitches and closing deals 
• Experienced in maintaining and developing corporate sponsor relations including writing client and grant proposals
• A strong project manager and great organiser, with the ability to set and meet demanding targets and deadlines, and to hold others accountable to those
• A professional who has worked with or within the construction, manufacturing, consumer goods, apparel, finance or care sector on responsible business behaviour
• An excellent communicator, both verbally and in writing, with experience of developing and building new successful working relationships with a range of stakeholders, as well as confidence in representing the organisation professionally at a variety of events 
• A motivated and enthusiastic worker, able to work independently and with remote colleagues/stakeholders 
• Someone with a good eye for detail, whilst retaining sight of the bigger picture. 
• Knowledge of social compliance audit and certification methodologies and audit quality management would be a bonus.
• UK-based with eligibility to work in the UK.

What we can offer you:

• A fixed-term maternity cover contract from 1st June – 31st Dec 2026 (0.8 FTE or full-time)
• A competitive salary (salary band £41,674 – £53,580 gross annually; pro-rata if 0.8 FTE) and enhanced employee benefits 
• Being part of an innovative, and exciting not for profit organisation 
• A friendly global team which is passionate about and committed to fair work, responsible recruitment and systemic change 
• Flexible and family-friendly working arrangements 
• Working remotely (UK-based), with regular in person and online meetings and social team gatherings.

How to apply:

Please click the link to redirect to our website.

Timeline:

• Application deadline: 12th April 2026
• Interviews: w/c 20th April 2026
• Starting date: 1st June 2026