Supporter development officer days jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
As our Advice Session Supervision, you will play a pivotal role in leading and managing the delivery of advice services across both office-based and community outreach settings.
You will supervise, support, and develop a team of employed advisers, volunteers, and supervisors—ensuring our services are of the highest quality and delivered in line with Citizens Advice standards.
This includes oversight of advice sessions, project coordination, case checking, and ensuring team members are up to date with training and development.
This is a key leadership role requiring strong people management skills, sound advice knowledge, and the ability to motivate and empower others. You will demonstrate a deep commitment to the aims and principles of the Citizens Advice service, with a passion for achieving the best outcomes for our clients.
To succeed in this role, you will be:
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Resilient and calm under pressure
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A strong communicator and confident decision-maker
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Flexible and proactive in a fast-paced and evolving environment
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Organised, responsive, and capable of leading others through change
You’ll also bring experience of delivering advice and working with diverse client groups.
The role will involve regular travel between our central office and community venues across the City of Doncaster, so flexibility and a willingness to work in various locations is essential.
Role profile
Team Leadership & Line Management
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Supervise and support a team of advisers and volunteers in order to provide high quality accurate advice to service users and partners
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Conduct regular supervision, appraisals, and performance reviews.
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Support with recruitment, induction, and development for advisers and supervisors.
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Promote a culture of collaboration, learning, and inclusion.
Service Delivery Oversight
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Ensure smooth delivery of generalist and specialist advice services across all channels (in-person, phone, online, outreach).
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Monitor session flow and respond to operational pressures and safeguarding issues.
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Manage rota planning and resource allocation in response to demand.
Quality & Compliance
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Oversee quality assurance and ensure advice meets Citizens Advice standards.
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Conduct case checks, Independent file reviews, and support remedial action where needed.
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Promote continuous improvement and respond to client feedback or complaints.
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Ensure supervisors, advisers and volunteers complete tasks and remedial action in a timely manner.
Technical Support & Guidance
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Act as a point of escalation for complex advice queries from supervisors, advisers and volunteers
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Ensure technical knowledge is shared and updated across the team.
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Contribute to internal training and CPD activities.
Training & Development
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Ensure all supervisors, advisers, and volunteers are up to date with mandatory and role-specific training.
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Monitor attendance at refresher events and promote a learning culture.
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Liaise with internal trainers to coordinate support and capacity building across teams.
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Ensure own training and professional development is kept up to date in line with role requirements.
Service Development & Data Monitoring
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Use data, KPIs and trends to inform improvements and plan service delivery.
Support the development and implementation of new projects and funding bids. -
Engage with partners and stakeholders to extend service reach and impact.
Research and campaigns
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Assist with research and campaigns by providing information on clients' circumstances and current issues faced
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Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
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Monitor service provision to ensure that it reaches the widest possible client group.
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Alert other staff to local and national issues and campaigns.
Person specification
Essential:
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At least 1 years’ experience supervising advice services or managing advice teams.
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Sound understanding of regulated advice delivery (e.g., debt, benefits, housing).
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Proven ability to manage people and deliver operational leadership.
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Experience conducting case checks and applying Citizens Advice quality standards.
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Strong interpersonal and problem-solving skills..
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Have access to a vehicle and be willing to travel to locations across Doncaster
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An understanding of local and national issues that may affect those accessing the service provision
Desirable:
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Experience of building relationships with partners and external organisations
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Experience of working within a community setting
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Proven experience of working towards and achieving targets and running funded projects
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Experience of providing advice
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Familiarity with Citizens Advice systems and service models.
In accordance with Citizens Advice national policy we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.
Terms and conditions
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Full time salary £28,000 - £31,700 per annum depending on experience
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Hours - 37 hours per week with some requirement for out of usual office hours remote supervision
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A full-time post holder will be entitled to 28 days which are inclusive of the 8 normal bank holidays and 4 associated days.
What we give our staff
We’re proud to be a National Living Wage employer, committed to ensuring all our staff are paid fairly and competitively.
At Citizens Advice Doncaster Borough, we value our people and offer a comprehensive benefits package to support your health, wellbeing, and professional growth. This includes:
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Access to the Cycle to Work scheme, promoting healthy, sustainable travel
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Membership of the Westfield Health Cash Plan, providing money back on everyday healthcare costs such as optical, dental, and physiotherapy
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A tailored induction and ongoing training, with opportunities for continuous professional development
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A collaborative, supportive team environment with regular peer support and knowledge sharing
The option to join our pension scheme through NEST, including employer contributions to support your financial future
Join us and be part of a friendly, purpose-driven team making a real difference in people’s lives across Doncaster.
Our values
We’re inventive. We’re not afraid of trying new things and learn by getting things wrong. We question every idea to make it better and we change when things aren’t working.
We’re generous. We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone.
We’re responsible. We do what we say we’ll do and keep our promises. We remember that we work for a charity and use our resources effectively.
3 things you should know about us
1. We’re local and we’re national. We have 6 national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales.
2. We’re here for everyone. Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.
3. We’re listened to - and we make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
How Citizens Advice Doncaster Borough works
We are an independent charity governed by our trustee board, and operating from 3 main offices, plus outreaches, across the borough of Doncaster. Our Chief Executive is James Woods.
We are a forward-looking and expanding organisation with a team of paid and volunteer advisers and admin staff. Our team works across all our offices to deliver high quality generalist advice and casework in debt and benefits – and clients have access to our services through drop-in, appointment, telephone, email and web chat.
We are committed to Citizens Advice aims, principles and policies and equality and diversity standards are embedded throughout our organisation. It is essential that all our clients have an equal opportunity to access our services and all our staff work hard to put this into practice.
Overview of Citizens Advice
The Citizens Advice service is made up of Citizens Advice - the national charity - and a network of around 300 local Citizens Advice members.
This role sits our network of independent charities, delivering services from
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over 600 local Citizens Advice outlets
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over 1,800 community centres, GPs’ surgeries and prisons
They do this with:
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6,500 local staff
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over 23,000 trained volunteers
We’re currently looking for a Workplace Services Technician, offered on a permanent basis of to help us deliver our mission. This a part time position working 21 hours per week with flexible days that suit individual needs while delivering on business needs. This role has high flexibility where the individual could choose three full time days, or four/five days with shorter days to fit around other commitments / personal preferences. This role will be mostly based in our London office with limited flexibility where practical.
What’s it like working at the IOP?
The IOP is a friendly, inclusive, and ambitious organisation. Diversity and inclusion, being data led, and open approach are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance, dental insurance and a healthcare cash plan
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, in addition to floating bank holidays
- Flexible working opportunities
The Role
What will I be doing?
You’ll be responsible for a range of activities, including:
- Managing the relationship with our maintenance provider to ensure our building is in good repair and being maintained as per the manufacturer’s instructions.
- Supervising work that is happening onsite to understand the cause and solution as well as making sure that it is conducted safely.
- Maintaining a safe and healthy workplace through regular inspections, keeping all spaces safe, reviewing RAMS, and enforcing our permit-to-work system.
- Respond to reactive maintenance requests in a timely and professional manner. This includes undertaking a wide range of fabric work such as basic plumbing, painting / decorating, or mechanical issues.
- Working with the Senior Workplace Officer to move furniture safely and working together around dates for work that balance the need of resolution and cause the least amount of disruption.
Projects you may work on include:
- Air source heat pump installation
- Building sustainability initiatives
- Lifts being refurbed
Who will I work with?
You’ll work closely with a range of colleagues and stakeholders, including:
- Workplace team colleagues especially the Senior Workplace Officer to organise all London office requirements.
- Our maintenance and other relevant suppliers to keep our building operating well.
- IOP staff
Ideally, we hope you’ll apply if you bring:
Essential:
- Previous building services/M&E skills, knowledge, and experience ideally on client side and a team that held all hard services.
- Qualified to City & Guilds Level II/III or equivalent experience in electrical, plumbing, or mechanical discipline.
- Good knowledge and clear understanding of Health and Safety regulations such as LOLER, Electricity at Work, Working from Heights, and used permit to work systems before.
- Knowledge of and experience in building systems such as BMS / Lighting Systems / Pumping / Lifts / Low Pressure Hot Water Systems / Pressurisation Systems / Ventilation Systems etc.
- Experience of working with multiple internal and external stakeholders, ensuring expectation are met and communication is regular and clear.
- An IOSH Managing Safely certification or similar is essential.
Nice to have:
- Experience with invoices processing and finding the most cost-effective solution. Ideally within charities to understand budget restrictions and be creative with solutions.
- Be first aid and emergency marshal qualified (must be willing to have this responsibility).
- Knowledge and experience solar panels, green roof, and air sourced heat pumps.
- Mansafe wired system working from height training (must be willing to hold this qualification.
- Some project management experience.
At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification.
How will I be working?
We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, as long as the business needs are being met and that team connections are maintained.
You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organization we meet in person once a quarter at our Head Office in Kings Cross, London.
Why join the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Location: HMP Ashfield
Department: Prison delivery
Salary: £29,264
Hours: Full time (35 hours)
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Ashfield. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programmes at HMP Ashfield, maximising opportunities for people in prison to learn. This role also includes providing daily assistance in the running of the prison library and of library outreach including facilitation of activity groups.
Ideally you will have some experience working within a prison environment, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. You will have a love for reading and be able to help inspire others (including those who find reading difficult) to enjoy all of the benefits of reading for pleasure.
The role is prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
?Interviews are planned for 9th April 2026
REF-226 987
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Naz and Matt Foundation is a multi-award-winning UK charity working at the intersection of LGBTQI+ identity, parental acceptance, faith, culture, suicide prevention, honour-based abuse, and domestic abuse. We help remove the barriers that prevent religious and culturally conservative parents from accepting their LGBTQI+ children — work that directly saves lives.
We are a by-and-for organisation, rooted in the communities we serve. Lived experience is at the heart of everything we do.
Why Join Us
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You will play a direct role in saving lives and protecting people at serious risk.
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You will help shape the next phase of our frontline support service as we grow.
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You will be part of a deeply values-led, community-rooted organisation where lived experience is respected, centred, and celebrated.
We are looking for an experienced and compassionate Frontline Support Services Lead to take day-to-day ownership of our specialist support service. This is a senior, hands-on role for a practitioner who is equally confident providing direct 1:1 support to high-risk clients and leading a small team of frontline Support Workers.
As our Founder/CEO steps back from operational delivery of frontline support, you will be the heartbeat of our frontline work — ensuring every person who reaches out to us receives safe, culturally sensitive, trauma-informed support.
Role Details
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Rate: £20 per hour
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Hours: 21 hours per week (7 hours per day, 3 days per week)
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Contract: Freelance (ongoing)
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Location: Remote — London-based candidates only as some face-to-face meetings are required
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Reporting to: Founder/CEO
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DBS: Enhanced DBS required
What You'll Do
Direct Client Support
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Provide trauma-informed 1:1 support via phone and email to LGBTQI+ individuals and parents from religious and culturally conservative backgrounds.
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Hold complex, high-risk cases with confidence and care, including those involving suicide ideation, honour-based abuse, forced marriage, domestic abuse, and emergency relocation.
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Maintain clear professional boundaries while delivering culturally sensitive, community-rooted support.
Team Leadership & Supervision
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Line manage two existing freelance Support Workers and support the onboarding of a third.
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Provide regular case supervision, complex case guidance, and decision-making support.
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Champion staff wellbeing and safe working practices in emotionally demanding frontline work.
Safeguarding & Risk Management
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Act as the senior safeguarding lead for all frontline services.
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Lead on DASH risk assessments, safeguarding escalations, and referrals, including MARAC processes where required.
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Ensure safeguarding procedures, escalation pathways, and professional boundaries are consistently upheld.
Support Group Facilitation
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Co-host our monthly LGBTQI+ support group, alternating facilitation with the CEO (Wednesday evenings, once per month).
Case Management System Transition
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Lead the operational migration from our legacy case recording system to a new case management platform, including data migration, process development, and staff training.
Who We're Looking For
You will need to demonstrate:
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Significant frontline experience in suicide prevention, domestic abuse, honour-based abuse, or specialist crisis support.
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Strong knowledge of safeguarding, DASH risk assessment, and escalation in high-risk contexts.
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Experience managing or supervising frontline support staff in a specialist or statutory setting.
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A trauma-informed, person-centred approach to support delivery.
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The ability to build trust through shared cultural understanding while holding clear professional boundaries.
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Experience working within small, values-led charities or specialist support services.
Genuine Occupational Requirement (GOR)
Naz and Matt Foundation is a by-and-for charity. Our services are designed to be delivered by people with direct lived experience of the communities we support. In line with the Equality Act 2010, the following criteria are Genuine Occupational Requirements for this role:
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Lived Experience: You must identify as LGBTQI+ or be the parent of an LGBTQI+ person.
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Cultural Background: You must be of South Asian heritage, reflecting the communities we serve.
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Language: You must be fluent in English (spoken and written) and Urdu (spoken).
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Right to Work: You must have the permanent right to work in the UK.
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Location: You must be based in London.
Thank you for your time and interest in this opportunity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The MacRobert Trust is rooted in the enduring vision of Lady Rachel MacRobert. Guided by our three MacRobert Pillars and our bold 10-year strategy, we invest in initiatives that deliver lasting social, environmental and economic benefit.
From managing our estate and charitable activities to operating our country house hotel, Douneside House, we are a dynamic and evolving organisation with a strong heritage and a forward-looking ambition.
The Opportunity
This is a pivotal senior leadership role, working closely with the CEO, Board and Senior Management Team to ensure the Trust remains financially robust, strategically focused and operationally effective.
You will:
- Provide strong financial leadership, governance and assurance
- Lead and mentor a high-performing finance team
- Deliver insightful reporting, planning and long-term financial strategy
- Partner across the organisation to strengthen business performance
- Oversee governance, risk and (when required) company secretarial duties
- Lead strategic oversight of IT and Marketing systems and external partners
- Support commercial performance, including our hotel trading subsidiary
- Drive continuous improvement across systems, processes and reporting
This is a broad, hands-on role suited to someone who enjoys operating both strategically and operationally in a small, collaborative organisation.
About You
We are seeking an experienced finance professional with strong leadership abilities, exceptional business partnering skills, and advanced analytical expertise. The ideal candidate is commercially minded, demonstrates logical thinking, and is comfortable looking beyond the numbers to gain a deeper understanding of both the business and the people shaping it.
Knowledge, Qualifications and Experience
- Professionally qualified accountant (CA, CIPFA, CIMA, ACCA or equivalent).
- Operated at senior management level; demonstrable cross-organisational management beyond one function.
- Proven experience leading or co-leading change/transformations.
- Strong systems background/interest, with proven experience in delivering systems changes or improvements.
- Experience in governance accountability.
Desirable
- Understanding of wider organisational systems (risk, H&S, payroll).
- Previous experience in wider business activities such as IT and marketing.
Experience across governance, IT, marketing or wider operational oversight would be advantageous.
Why Join Us?
This is an opportunity to influence strategy and deliver meaningful impact within a values-led organisation.
We offer:
- Competitive salary
- 30 days’ annual leave rising to 38 days
- 9% employer pension contribution
- Income protection and life insurance
- Enhanced family and sick pay
- Paid volunteer leave
- Professional membership support
- Complimentary access to our on-site health club and swimming pool
The role is primarily based at our Estate Office in Tarland, Aberdeenshire — ideal for someone who values access to the countryside and a unique working environment.
How to Apply
Please read our full candidate pack. It includes full details on how to apply.
Closing date: 22 March 2026
Interviews: From week commencing 23 March 2026
The MacRobert Trust is a dynamic charity, an owner of a historic legacy, and it is a forward-thinking landowner with a vibrant estate to manage.
The client requests no contact from agencies or media sales.
Do you see yourself helping children and adults with additional needs to achieve the best life possible? Building confidence, gaining independence, experiencing freedom, having fun?
TVAP is a charity supporting children and adults with additional needs, their siblings, parents and carers. Our specialist indoor and outdoor play, recreational and learning facilities are located on a fantastic 2.5 acre site in Taplow, near Maidenhead. Here, our visitors can experience a unique range of adventurous, therapeutic and educational play activities in a safe, caring and stimulating environment.
We are looking for a Head of Charity to lead TVAP to achieve an increased impact in meeting the expectations and needs of our visitors in the ever-changing SEND environment. Working with the Board, the Head of Charity will strategically review the current landscape, new opportunities and funding possibilities to best support our visitors.
Our new Head of Charity will:
- Review the strategy and develop a multi-year implementation plan
- Maximise TVAP’s impact and reach in the community through a focused service offering
- Lead the organisation externally with key stakeholders
- Lead and inspire our dedicated and passionate team of staff and volunteers.
We are seeking someone with proven experience in a senior leadership role, who brings:
- A proven track record of delivering high quality services, achieving change and maximising opportunities
- Solid experience of building strong relationships across a range of stakeholders, including trustees, visitors, staff, funders and partners
- Experience of developing income and an understanding of managing finances
- Experience of leading, managing and inspiring teams in a collaborative working environment
- A passion for helping people achieve ‘The best life possible’ in ways tailored to their unique needs.
TVAP is committed to the active promotion of inclusivity and equal opportunities as an employer and in the provision of its services and welcomes applications from all sections of the community.
We are also committed to safeguarding and promoting the welfare of children and adults and expect all staff and volunteers to share this commitment.
If you’re interested to know more, please click on 'how to apply', where you'll see the full application pack which provides further information.
Recruitment Timetable
Deadline for applications: Monday March 23rd 2026
Initial interviews: Week of 13th April 2026
Final assessments: Saturday 25th April 2026
The client requests no contact from agencies or media sales.
The Domestic Abuse Service Manager is responsible for the operational delivery of the Domestic Abuse Emergency, Safe & Supported Accommodation, to providing safe, trauma-informed, survivor-led accommodation and support to victims of domestic abuse including children.
The Domestic Abuse Service Manager will lead a team, ensuring high-quality, person-centred support, safe housing management, and compliance with contractual, safeguarding, and regulatory requirements. The role will work closely with external partners to ensure victims are supported to remain safe, recover, and move towards longer-term housing stability.
The client requests no contact from agencies or media sales.
Trust Administration Officer
Due to continued growth, an excellent opportunity has arisen for a Trust Administration Officer to join our client’s dedicated team supporting charities, not-for-profit organisations, and philanthropic initiatives.
The successful candidate will play a key role in the effective day-to-day administration and management of a portfolio of charities and not-for-profit entities. This position is ideally suited to individuals with prior experience in charity governance and administration.
Position: Trust Administration Officer
Location: Leicester/Hybrid (with occasional travel as required)
Hours: 22.5 hours per week, with the potential for additional hours as the service evolves; some evening meetings will be necessary
Salary: £30,000 pro rata
Contract: Permanent
Benefits: Flexible working arrangements are available, including partial remote work following completion of probation or training. Additional benefits include a competitive salary, 32 days of annual leave (pro-rata for part-time positions) inclusive of Bank Holidays, and membership of the organisation’s pension scheme.
Closing Date: 5.00pm, 23rd March 2026
Interview Date: Week commencing 30th March 2026
The Role
The Trust Administration Officer will provide high-quality administration, clerking, and governance support to Boards, Committees, and Executive Teams, facilitating adherence to charity and governance compliance requirements. The post holder will contribute to the growth and development of the Trust Administration Service and raise the profile of the service. The role also involves the delivery of training sessions and consultancy services.
About You
Applicants should be experienced administrators with strong organisational, time management, and communication skills. The ability to engage effectively with stakeholders across the private, public, and voluntary sectors is essential. Experience within the charity or not-for-profit sector, along with a solid understanding of governance administration and compliance, is required.
If you possess a proven track record in administration, excellent communication skills, and a commitment to delivering outstanding customer service, we encourage you to apply.
About the Organisation
Our client has supported individuals facing hardship for 150 years, working to ensure that local people have access to warmth, safety, food, and other essentials. By securing funding for vital items, they make a tangible difference in the community. Revenue generated from the Trust Administration Service directly supports the critical work undertaken.
To apply for this position, please submit your curriculum vitae (CV) and a covering letter. Submitted CVs and covering letters will be reviewed, and shortlisted candidates will be invited to stage two and complete an application form.
As an equal opportunity employer, our client particularly welcome applications from candidates with ethnic minority backgrounds and from individuals with disabilities, as these groups are currently underrepresented in our workforce.
Please note applicants must have the right to work in the UK and be able to travel for business purposes. Occasional travel within Leicestershire, Rutland, Northamptonshire, and, on occasion, to other regions within the UK will be required.
You may also have experience in areas such as Admin, Administration, Administrator, Trusts, Trusts Officer, Trust Administrator, Trust Administration Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Project Officer: Voices for Health Equity
Job Description and Person Specification
Job title Project Officer: Voices for Health Equity
Hours 35 hours per week
Salary Between £27,000 - £29,000, depending on skills and experience.
Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England – please read more about our approach to hybrid working in the relevant section below.
Reports to Project Manager: Voices for Health Equity
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
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Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
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Finding common cause across communities and conditions by working with member charities and those they support.
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Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
National Voices has been commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 200+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve.
For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to:
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Ensuring meaningful participation of people and communities
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Championing accessibility and inclusion
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Valuing VCSE organisations as equal partners
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Ensuring insights collected lead to impact and action
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Investing in the long-term capacity and agency of VCSE organisations
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Being brave and principled – acting with courage and not shying away from difficult conversations
The Voices for Health Equity Project Officer role is to:
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Support the delivery of the Public Engagement Network contract, working closely with the Project Manager to ensure high-quality, well-organised and inclusive engagement activity
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Play a key role in coordinating networks, events and engagement with people within VCSE organisations and people with lived experience.
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Support the capture, organisation and synthesis of insight from people with lived experience to inform learning, improvement and influence
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Provide strong project coordination, administrative and delivery support to ensure the programme runs smoothly and meets its commitments
The role is delivery-focused and externally facing, with regular contact with people with lived experience, VCSE organisations and delivery partners. It offers the opportunity to develop skills in engagement, insight, project delivery and partnership working.
Responsibilities
Project coordination and delivery support
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Support the day-to-day delivery of the Public Engagement Network programme, working to agreed project plans and timelines
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Maintain accurate records of activity, contacts, meetings, outputs and finances as required
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Support reporting requirements by collating data, evidence and narrative updates
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Support coordination of subcontracted activity, including scheduling meetings, tracking outputs and supporting invoice processing.
Engagement, networks and events
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Support the coordination and administration of the network of VCSE organisations.
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Assist with organising and delivering engagement activity, including learning events, sense-making sessions, panels and workshops
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Act as a first point of contact for participants, responding to queries and ensuring a positive, inclusive experience
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Support practical arrangements for engagement activity, including accessibility, reimbursements and follow-up communications
Capturing insight and learning
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Support the capture of qualitative insight from VCSE organisations and people with lived experience through notes, summaries and write-ups from events, meetings and conversations
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Assist with organising and coding feedback, helping to identify emerging themes and issues
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Contribute to the drafting of reports, briefings and other outputs under the guidance of the Project Manager
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Support feedback loops by helping to communicate how insight has been used and what impact it has had
Governance, quality and good practice
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Work within agreed project governance, safeguarding, data protection and accessibility frameworks
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Flag risks, issues or concerns to the Project Manager in a timely way
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Support quality assurance processes by checking outputs for accuracy, accessibility and consistency
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Follow organisational processes for project, financial and data management
Team working and development
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Work closely with the Project Manager and wider team to deliver joined-up, high-quality work
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Contribute to team planning activities and reflective learning
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Take part in training and development opportunities to build skills in engagement, insight and project delivery
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Support other National Voices projects where required, in response to capacity or demand
General
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Take a proactive approach to including people with lived experience and members in all areas of work
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Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours
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Undertake other relevant duties appropriate to the role
Person Specification
Values, attitudes and behaviours
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Strong commitment to National Voices’ mission and the meaningful involvement of people with lived experience
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Commitment to equity, inclusion and reducing health inequalities
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Organised, reliable and proactive
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Comfortable working collaboratively as part of a team
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Responsive and adaptable in a fast-moving environment
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Respectful, empathetic and confident communicating with a wide range of people
Skills and abilities
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Good organisational and coordination skills, with the ability to manage multiple tasks and deadlines
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Strong written and verbal communication skills
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Experience of supporting and occasionally leading on projects, events or engagement activity
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Confident in public speaking and in developing relationships with VCSE organisations
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Ability to listen carefully, capture information accurately and identify emerging themes
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Ability to work to guidance and processes while exercising judgement about when to escalate issues
Experience, knowledge and understanding
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Experience of working with people, communities or voluntary sector organisations
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An understanding of, or strong interest in, health, care and social justice issues
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An appreciation of the value of lived experience and diverse perspectives
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.
In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays.
Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.
Application guidance
Please submit a cover letter along with a CV to apply.
Applications should be addressed to our Director Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is noon on 20th March 2026. (Please note: National Voices reserves the right to close applications before this date if required.)
The interviews will take place on Thursday 26th March on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from people from racial and ethnic minority backgrounds and men, who are both underrepresented in our team. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.
Please submit a cover letter along with a CV to apply.
Applications should be addressed to our Director Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is noon on 20th March 2026.
The interviews will take place on Thursday 26th March on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Communications Manager plays a key role in increasing the reach, visibility, and impact of the organisation’s work. The post-holder will lead on creating high-quality, audience-focused communications across digital platforms, ensuring all content reflects the organisation’s values, brand, and strategic priorities.
Working closely with colleagues and sector stakeholders, the role involves managing social media, newsletters, and the website; supporting events and campaigns; and communicating the impact of the NBO and NBAS within the newborn and perinatal field. The successful candidate will combine creativity, strong organisational skills, and sector awareness to deliver engaging, relevant, and impactful communications.
Suitability
This is a part-time, maternity-cover post. We welcome applications from individuals in a range of professional circumstances, and appointment will be based on the candidate who best meets the requirements of the role.
The suggested working pattern is 14–21 hours per week. This could be delivered across 2–3 days, or through shorter hours spread across more days, subject to discussion at interview.
The role may suit a practising clinician seeking to combine this post alongside clinical work, or an individual with communications experience in a health service, voluntary sector, or charity setting.
For more information about the post and informal discussions, please contact Inge Nickell, Director of the Brazelton Centre UK.
Job Description
The following job description provides an overview of the key duties of the role. The post-holder may, on occasion, be required to undertake other reasonable tasks as requested to support the organisation’s work.
1. Digital and Communications Platforms Management
- Social media planning: Develop and follow a social media content plan that includes a range of content types (promotional, engagement, inspirational), reflects the organisation’s strategic goals, and is tailored to the audience’s needs to ensure content is relevant, targeted, and impactful.
- Social media management: Manage the organisation’s social media platforms, including posting, scheduling, and engaging with relevant posts (e.g., commenting, sharing, or reposting where appropriate).
- Email newsletters: Plan, gather, and assemble engaging content (including guest articles) into visually appealing newsletters using Mailchimp, ensuring a mix of news, articles, and resources.
- Website management: Maintain and update the organisation’s WordPress website, including content updates, managing functionalities such as the learning platform and forms, and publishing new content (e.g., blogs). Liaise with website hosts or technical support as needed.
- Email communication: Use email to communicate effectively with team members and stakeholders and respond to queries promptly.
2. Sector-Informed Engagement and Initiatives
- Gathering Impact Content: Engage practitioners, managers, and other stakeholders to collect photos, case studies, testimonials, and quotes that demonstrate how the NBO and NBAS are being used in practice and the difference they make. Use this content across social media, newsletters, and the website to showcase the organisation’s impact.
- Stakeholder engagement: Build and maintain relationships with key stakeholders, including trainers, champions, international colleagues, bursary awardees, and partner organisations, to support communications activities such as guest articles, talks, and dissemination through their networks.
- Sector awareness: Maintain awareness of developments within the newborn, perinatal, and ‘1001 days’ field (including policy, NHS services, government initiatives, and charitable activities) to ensure communications remain current.
- Awareness campaigns: Support relevant awareness days and weeks throughout the year, primarily via social media, contributing a Brazelton-informed voice to wider sector themes and discussions.
- Baby Communication Week: Plan and deliver Baby Communication Week, the organisation’s annual awareness campaign, ensuring strong thematic focus and high-quality events to maximise educational impact and engagement.
- Strategic initiatives: Support additional initiatives that increase the reach, visibility, and impact of the organisation’s work in line with strategic objectives.
3. Content Creation and Brand Compliance
- Visual content: Use design tools such as Canva to produce visual assets — including graphics, videos, and, on occasion, printed materials such as posters — for social media, newsletters, the website, and events, ensuring all content is visually engaging and aligned with the organisation’s branding.
- Written content: Create written copy for a variety of channels, including newsletters, social media posts and captions, website pages, blogs, and promotional materials, ensuring all content is clear, engaging, and consistent with the organisation’s tone of voice.
- Ensure all communications comply with the organisation’s branding and communications policy, providing guidance and support to team members as required.
4. Events and Programme Administration
- Online events: Assist with the organisation of Brazelton online events, such as quarterly Inform & Inspire Sessions, including setting up Eventbrite ticketing/booking pages, managing Zoom sessions, recording events, and uploading content to YouTube for catch-up.
- In-person events: Support the planning and delivery of occasional in-person events, including representing the organisation at external exhibitions and contributing to the Brazelton Centre UK 30th anniversary conference in 2027.
- Bursary schemes: Assist with the administration of annual bursary schemes, including setting up application forms, managing submissions, promoting the schemes, and corresponding with applicants and awardees.
Technical/Digital Skills (Essential)
- Confident using a wide range of digital platforms, with a proven ability to quickly learn and become proficient in new tools and technologies, even if previously unfamiliar.
- Proficient in Microsoft Office applications (e.g., Word, PowerPoint), professional email systems, and social media platforms
Desirable - High proficiency in the following tools:
- WordPress – website content management
- Video editing – creating and editing digital content
- Mailchimp (or similar) – email marketing platforms
- Canva – graphic design and visual content creation
- Zoom – virtual meeting and webinar platforms
- Eventbrite – event management and ticketing
- Social media platforms – managing and creating content across channels
Marketing and Communication Skills (Essential)
- Strong understanding of audience-focused communication, with the ability to clearly convey the organisation offerings in a way that meets the needs and interests of potential users and stakeholders.
Careful attention to the organisation’s values, tone of voice, and brand, ensuring all communications reflect these consistently.
Desirable -
- Experience in a marketing or communications role, with proven ability to develop and deliver highly effective, audience-targeted messaging and campaigns.
Knowledge of Infant-Related Professions and Services (Essential)
- An understanding of the roles and work of infant-related practitioners in the UK, including health visitors, neonatal nurses and therapists, perinatal teams, and midwives, to ensure messaging and content produced is relevant and effective.
- A good knowledge of the Brazelton approach and the NBO and NBAS tools, including their purpose, impact on practice, and contribution to newborn care and the parent-infant relationship.
Desirable -
- Trained in the NBO, NBAS, or both, with experience applying them in practice with infants and families.
- Able to confidently communicate about the NBO and NBAS tools in the context of professional practice, service aims, and current developments or campaigns in the field.
Creative and Content Skills (Essential)
- Ability to produce written and visual content with careful attention to detail and accuracy, ensuring all materials are professional and aligned with the organisation’s brand and style.
Desirable -
- Skills and experience in graphic design, creating visually engaging and effective content.
- Skills and experience in copywriting, producing clear, compelling, and impactful messaging.
Interpersonal Skills (Essential)
- Conducts oneself in a manner that reflects the organisation’s values: respectful, compassionate, knowledgeable, supportive, and approachable.
- Demonstrates these values in all interactions, including face-to-face, email, and phone communications with colleagues and external stakeholders.
- Works effectively as part of a team, contributing one’s unique skills to support shared goals and project success.
Organisational Skills (Essential)
- Excellent time- and project-management skills, with the ability to manage multiple tasks simultaneously.
- Able to prioritise effectively, adapt to changing demands, and ensure tasks are completed efficiently and to a high standard.
How to Apply and Additional Information
To apply, please submit:
- A CV detailing your relevant experience and qualifications
- A cover letter explaining your interest in the role and how your skills and experience meet the requirements of the person specification
Please send your application to Inge Nickell.
Deadline: Applications must be received by the end of the day 30th March 2026. Late applications may not be considered.
Assessment: Candidates should demonstrate relevant experience and skills in their CV and cover letter. Some aspects of the person specification, such as interpersonal skills, will be assessed further at interview.
We welcome applications from candidates with a range of professional backgrounds and circumstances, including those seeking part-time, flexible, or portfolio roles.
Interview: Interviews will be held in person at the Brazelton Centre UK office (66 Devonshire Road, Cambridge, CB1 2BL) on the 23rd April 2026.
Anticipated start date: It is important that there is a handover period from the Communications Manager to their maternity cover. We therefore ask that the successful candidate be able to start no later than 8th June 2026.
The client requests no contact from agencies or media sales.
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities.
About the role
This vacancy is for a University Access Officer to work in three of our schools in Birmingham and The Black Country. The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of The Access Project’s team to ensure that the delivery of our programmes is optimised. The role is based in Moseley School, Wood Green Academy and Ormiston Forge Academy.As this job is based in three schools Monday to Thursday each week and regular travel is required, a full UK driver's license is advantageous. The role can be based from home on Fridays when online team meetings and training takes place.
Role responsibilities
- Work directly with students, mentoring in an impactful, professional and safe manner.
- Engage with school staff, your Programme Manager, and students in school to ensure that you have fully enrolled cohorts across all programmes.
- Coordinate the delivery of the programmes across allocated schools, acting as the sole on‑site representative of The Access Project.
- Assess student progress towards being able to make successful university applications.
- Upload information onto the Salesforce database in a timely manner (training is provided).
- Work proactively with school staff to ensure their cooperation and timely completion of activities, enabling effective communication to contribute to the smooth running of the programmes.
- Present at termly school meetings with Senior Management to report on our programmes progress.
- Support the wider team by attending university site visits which take place on occasional Saturdays and weekday evenings (paid time off is provided).
- Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director
Person specification
Essential:
- Demonstrable skills in mentoring groups of students and 1:1.
- Excellent organisation and time management skills, with the ability to deliver multiple programmes and projects at pace and manage administration accurately.
- Able to communicate and influence with impact at all levels.
- Resilient and adaptable.
- Able to work towards and meet deadlines with a problem-solving mindset.
- Able to effectively time manage and actively prioritise.
- Able to work independently, in busy school environments, with an ownership mindset.
- Skilled in building and maintaining excellent relationships with young people and school staff/leaders
- Good sense of attention to detail
- Can demonstrate an ability to take action to keep young people safe and raise concerns.
- Desirable:
- Experience of working in a multi-site environment
Training and Development
You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for University Access Officers to apply for once they have completed their probationary period successfully.
Benefits:
- 25 days annual leave p.a. (pro rata) plus Bank Holidays
- Plus 5 Winter closure days assigned by the organisation
- PerkBox – offering shopping discounts, gym memberships, holiday discounts, learning and more.
- Employee Assistance Programme, a 24-hour helpline for staff.
- Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
- Interest-free travelcard loans.
- Travel-allowance for expenses over £10 per day, where applicable.
- Cyclescheme loans.
- 2 paid Volunteering Days
- 1 Wellbeing Day
- Employer’s pensions contributions (3%).
- Learning and development opportunities
- The Access Project welcomes requests for flexible working arrangements.
We support young people from under-resourced backgrounds to raise their aspirations, access top universities and achieve social mobility.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with Roald Dahl's Marvellous Children's Charity to recruit their new Director of Finance & Operations.
- LOCATION: Amersham, Buckinghamshire
- REPORTING TO: Chief Executive Officer
- ORGANISATION: There are only 20 employees in the charity
- RESPONSIBLE FOR: Senior HR Executive (PT) and Database & Operation Officer (PT) This is a Standalone Finance role, with no other finance support.
- HOURS: Full-Time (9am-5pm, Monday-Friday)
- HYBRID WORKING: A minimum of 2 days a week and SLT meetings, is required at their offices in Amersham, Buckinghamshire
- SALARY: circa £65,000pa
- PENSION: 7% non-contributory
- ANNUAL LEAVE: 28 days, plus bank holidays
- OTHER BENEFITS: Employee Assistance Programme (EAP), Free Parking
INTERVIEWS ARE AVAILABLE W/C 30TH MARCH
Roald Dahl's Marvellous Children's Charity provides specialist nurses and life-changing support for seriously ill children.
Across the UK, over 200 Roald Dahl Nurses care for more than 40,000 children living with complex, lifelong conditions.
For many families, the road to diagnosis is complex and uncertain, juggling hospital visits, managing medications, and navigating treatments and tests. They are often under the care of multiple specialists, across different hospitals.
Roald Dahl Nurses join families on this journey. They provide coordination of care, emotional support, and a trusted, familiar presence both in hospital and at home. They help families feel less overwhelmed and isolated and more in control.
Our vision is that every seriously ill child deserves a Roald Dahl Nurse and fundraising is core to achieving this.
Job Description
The Director of Finance and Operations (DFO) will play a crucial role in realising our ambitious plans as a charity. The postholder will be a member of our Senior Leadership Team (SLT), along with the CEO, Director of Development, Director or Programmes and Director of Fundraising and Communications.
The DFO role is responsible for overseeing the financial health, operational effectiveness, and organisational infrastructure of the charity, ensures that the charity operates efficiently, ethically, and in compliance with all regulatory and fiduciary requirements.
This role blends strategic financial leadership with hands-on operational management and is critical to enabling the charity to achieve its charitable programme as well as provide long-term sustainability.
Key Responsibilities
Financial Leadership & Management
- Provide strategic financial leadership, including long-range financial planning, budgeting, and forecasting.
- Develop and manage the organisation's annual operating and capital budgets in collaboration with senior leadership.
- Manage the accounting functions, including payroll and pension, and month-end and year-end close.
- Prepare and present timely, accurate financial reports to the SLT, Finance and Investment Sub- Committee, and Board of Trustees.
- Monitor cash flow, reserves, and investments to ensure financial stability and liquidity.
- Ensure compliance with all financial regulations, funder requirements, and nonprofit accounting standards.
- Lead annual audits and coordinate with external auditors.
- Manage relationship with investment managers and their adherence to investment strategy.
Operations & Organisational Management
- Oversee day-to-day operations to ensure efficient systems, processes, and internal controls.
- Lead and continuously improve policies and procedures related to finance, operations, and administration.
- Manage organisational risk, insurance coverage, and compliance (e.g., legal, regulatory, and contractual obligations).
- Oversee facilities, technology, and vendor relationships, ensuring cost-effe
Do you pride yourself on being a great communicator, strategic thinker and a good leader? Do you want to make a real difference to people's lives? If so, we have the job for you.
Job Title: Head of Charity
Location: Home-based, with regular travel to TALK groups, meetings and events across Guildford, Ashford, Walton-on-Thames, Woking and surrounding areas
Working Hours:4 days per week, with flexibility as required
Salary: £36-£40K (£45-50K FTE)
Contract Type: Permanent (subject to a 3-month probationary period)
Benefits: 25 days annual leave (pro-rata for part time work); Company Pension Scheme
Accountable To: Board of Trustees, through the Chair
About us
TALK Surrey CIO is a small local charity dedicated to supporting people affected by stroke and aphasia, an acquired language and communication difficulty. People with aphasia can often feel isolated and lose their confidence. We provide group activities, home visits, and community services designed to improve quality of life and foster social connections. Our team of trained volunteers and two existing part-time staff provide an inclusive and supportive group environment for our members to practise their communication skills, share experiences and enjoy each others' company.
We are seeking a dynamic, compassionate Head of Charity to be responsible for leading our organisation, ensuring our services are high-quality, sustainable, and responsive to the needs of our members. You would be responsible for the overall leadership, management and development of TALK, including thinking ahead to expand our range of services. You will ensure the charity is well governed, financially sustainable and delivering high-quality, person-centred services aligned to its mission.
You would work closely with Trustees, staff, volunteers, members and other stakeholders to shape the charity’s future, strengthen partnerships, and ensure effective service delivery.
About you
Ideally you will have:
- Experience in managing or leading a small organisation, charity or service.
- Strong leadership and organisational skills, with the ability to manage competing priorities.
- Experience developing and improving services based on user need and evidence.
- Excellent communication and relationship-building skills.
- Experience supporting, supervising or managing staff and/or volunteers.
- High emotional intelligence and commitment to person-centred services.
- Commitment to equality, diversity and inclusion.
- Ability and willingness to travel locally to TALK groups and meetings.
Experience working in the voluntary or charity sector and an understanding of charity governance, compliance and accountability would be desirable, as would some knowledge of stroke, aphasia or related health and social care services. Other desirable attributes are: Experience of fundraising, grant management or income development and Experience of volunteer management and community engagement.
For more information, please see the attached Job Description
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £32000-£36000 p.a DOE
Hours: 37.5 Full-time
Reports to: Research Manager
Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements.
About the role:
At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
As Insight Officer, you’ll support the day-to-day delivery of insight and evidence across the Insight Team, helping to ensure that research outputs are timely, accessible and well used across the organisation.
What you will be doing:
Working closely with your colleagues in the Insight Team, you’ll contribute to research delivery, rapid evidence reviews and executive-style insight summaries. You’ll also support the coordination of research activity and help maintain shared evidence resources that underpin organisational learning and decision-making.
Key responsibilities will include:
· Producing clear and concise insight summaries and rapid evidence reviews to support policy, strategy and operational decision-making
· Analysing primary qualitative and quantitative research data (e.g. survey datasets, interviews and focus groups), under the guidance of Research Managers
· Accurately summarising research findings, identifying key themes and patterns, and drafting structured outputs for review
· Supporting the delivery of research projects across the Insight Team, including contributing to research tools, data collection and reporting
· Acting as a first point of contact for routine research queries and supporting the quality assurance of small-scale research activity
· Supporting the coordination and organisation of research activity across the Insight team, including maintaining process maps and research pipeline summaries, tracking outputs and maintaining documentation.
· Supporting research delivery across a portfolio of projects, including potential to support small to medium sized ad hoc research commissions
· Contributing to the development and upkeep of reference and evidence summaries
· Representing the Insight Team in cross-organisational working groups or projects where insight input is required
· Supporting good research practice by helping ensure outputs meet agreed quality, accessibility and ethical standards
This role offers a strong foundation in applied research and insight, with exposure across multiple projects and policy areas.
Your experience:
You are organised, curious and motivated by evidence. You enjoy working with data, both qualitative and quantitative and take pride in presenting findings clearly and accurately. You enjoy making sense of information and helping others use insight well, and you are also comfortable working across multiple priorities with support from more senior colleagues. You are detail-oriented without losing sight of the bigger picture, and you take pride in producing clear, reliable outputs.
You are likely to thrive in this role if you:
- Enjoy synthesising information into clear, structured summaries
- Are confident analysing both qualitative and quantitative data
- Are proactive and comfortable juggling different tasks and deadlines
- Communicate clearly in writing and are keen to build confidence presenting insight
- Work collaboratively and enjoy contributing to shared outputs
- Are interested in building a career in research, insight and/or policy
Requirements
We’re open to candidates from a range of backgrounds, including those early in their insight or research career who are keen to develop their skills.
Must haves:
- Experience working collaboratively with others to deliver shared outputs
- Experience supporting research, insight or analysis work in a professional, academic or applied setting
- Experience working with quantitative datasets using standard analysis tools (e.g. Excel or similar)
- Experience analysing qualitative and/or quantitative primary data (e.g. from survey datasets, interviews, focus groups)
- Experience identifying themes and patterns in qualitative data
- Ability to interpret findings accurately and translate them into clear written insight
- Experience producing concise, executive-style insight summaries distilling complex findings into key messages
- Understanding of basic research methods and principles, including sampling, bias and data quality
- Good organisational skills and attention to detail
- Confidence using standard office software to produce reports and manage information
Nice to haves:
- Experience producing rapid evidence reviews
- Experience supporting small research projects or ad hoc commissions
- Experience in disability, transport, social policy or public service research
- Experience organising or maintaining shared knowledge or reference resources
- Familiarity with qualitative analysis software (e.g. MAXQDA, NVivo or similar)
- Experience using statistical or survey tools (e.g. SPSS, R, Power BI, or equivalent)
- Experience creating simple and effective data visualisations to support insight summaries. This may include familiarity with Canva, Adobe, or other equivalent software packages.
Benefits
Who are we?
We are building a future where all disabled people have the transport options to make the journeys they choose.
We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
Why choose us?
We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries.
We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving.
We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff.
We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum.
A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include:
- 26 days annual leave, plus the option to buy/ sell up to five days.
- One wellbeing day for extra flexibility.
- Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%.
- Life Assurance of four times your salary.
- Private healthcare through BUPA for you and your family, along with a Medicash Health Plan.
- Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions.
- Enhanced Parental Leave, including Adoption Pay.
- Free parking, EV charge points and a minibus service to/from the town centre and train station.
- Fresh fruit, breakfast snacks, and a Dress for Your Day dress code.
- Learning and development opportunities to help you grow.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities.
As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.
To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
War on Want challenges the root causes of poverty and injustice. We run impactful campaigns in the UK - and work with partner organisations across the Global South. We are currently relaunching our trade justice campaigning and are looking for an energetic early career campaigner to work on it.
The trade system sits at the heart of the rigged global economy. It perpetuates social, economic and climate injustice. From fossil fuel corporations suing governments in secret courts, to British mining giants violently extracting minerals from countries in the Global South, to upholding neocolonial patterns of economic inequality.
Our re-launched campaign will challenge these secret ‘ISDS’ courts and the dangerous global rush for critical minerals, while championing trade justice.
This is a diverse and challenging role. On a typical day, the successful candidate might be planning a panel discussion, producing social media content, meeting an MP, carrying out research, organising a protest, or coordinating with allied organisations. We are looking for an ambitious self-starter with a passion for social justice.
Take a look at the application pack or get in touch to find out more.
The client requests no contact from agencies or media sales.