Supporter insight manager jobs in Birmingham
How's your job search on our site?
Supporter Journey Lead
Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent
We’re looking for a Supporter Journey Lead to join our Supporter Experience team.
This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.
You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.
About the Role
As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.
You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.
In this role, you will:
- Map and maintain current and target supporter journeys across Commercial, defining key stages, touchpoints, triggers, handoffs and moments that matter.
- Run journey mapping, process discovery and improvement workshops to identify pain points, gaps, opportunities and inconsistencies.
- Work with product owners and relevant teams to define journey requirements for campaigns, communications, process changes, data capture and operational improvements.
- Coordinate with Digital/ESP, data, content, supporter care, fundraising and other teams to make sure journey changes are understood, aligned and deliverable.
- Help ensure audience segmentation is applied meaningfully, so content, asks and next steps are relevant to different supporter groups.
- Use campaign learning, supporter feedback and operational insight to identify where journeys should be adjusted, strengthened or simplified over time.
About You
Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?
Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?
You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.
You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.
You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.
Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.
About the Team
Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.
We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.
This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 5th July 2026
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
About us
Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland to make change in their local areas. This includes building the power of people with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives and those living in poverty.
Our work consists of training, coaching, hands-on organising and supporting communities to navigate difference and change.
---
About the role
The Project Manager coordinates and delivers Act Build Change's programmes and initiatives, ensuring projects are completed on time, within budget, and to agreed standards. This hands-on role requires strong organisational skills, attention to detail, and the ability to manage multiple concurrent projects across membership programmes, partnership activities, and internal operations.
Working closely with programme leads and stakeholders, you'll provide essential coordination support to keep projects on track whilst maintaining clear documentation and communication throughout project lifecycles. Reporting to the Senior Project Manager, you'll ensure consistent project delivery standards and contribute valuable insights from project evaluation and monitoring.
---
Key responsibilities
Project planning and coordination
- Manage project lifecycles from initiation through to completion:
- Develop and maintain project plans, timelines, and documentation using workflow systems.
- Track project progress against milestones, identifying risks and proposing solutions to keep projects on track.
- Support budget monitoring and resource allocation to ensure projects stay within agreed parameters.
- Facilitate project meetings, prepare agendas and keep time, and maintain clear communication between stakeholders.
Project delivery support
- Coordinate logistics and delivery across a variety of organisational activities:
- Manage workshop, event, and campaign logistics including venue coordination, travel arrangements, and participant communications.
- Organise internal projects including team away days, meetings, and organisational events.
- Support partnership project delivery by liaising with external stakeholders.
- Oversee delivery of programmes and maintain accurate records.
Monitoring and evaluation
- Track project outcomes and support continuous improvement:
- Collect and analyse project data, feedback, and evaluation results.
- Produce regular project reports highlighting progress, outcomes, and lessons learned.
- Support evaluation processes for workshops and programmes, identifying areas for improvement.
- Maintain project archives and documentation for future reference and organisational learning.
Process and team support
- Contribute to effective project management practices across the organisation:
- Support implementation of project management frameworks and processes.
- Collaborate with colleagues to share learning and improve project delivery methods.
- Participate in team planning and reflection sessions.
- Assist with ad-hoc projects and activities as required to support organisational goals.
---
What we're looking for
Essential experience and skills
- Demonstrable project management experience with a proven track record of delivering multiple concurrent projects on time and within budget.
- Strong experience coordinating events, workshops, or programmes involving multiple stakeholders.
- Demonstrated ability to manage project timelines, resources, and logistics effectively.
- Experience working with external partners, suppliers, or contractors.
- Excellent written and verbal communication skills with ability to engage diverse audiences.
- Strong team collaborator.
- Proficiency with project management tools and systems.
- Comfortable working remotely with minimal supervision and strong self-management skills.
Desirable experience and skills
- Previous experience of community organising or a strong interest in it.
- Experience of working in nonprofit or mission-driven environments.
- Background coordinating membership programmes or community engagement activities.
- Experience organising team events, away days, or internal organisational activities.
- Budget monitoring experience.
Personal qualities
- Highly organised with exceptional attention to detail and ability to manage multiple competing priorities.
- Confident project manager who maintains professional standards whilst remaining collaborative and open to different perspectives.
- Proactive problem-solver who identifies challenges early and offers practical solutions.
- Clear communicator who builds positive relationships with colleagues and external partners.
- Adaptable and resilient, thriving in a fast-paced environment with changing demands.
---
What we offer
Salary and benefits
- £30,900-£39,140 salary, depending on experience.
- Permanent contract with option for 4-5 days per week (salary and benefits will be pro-rated).
- Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.
- Pension scheme and enhanced parental leave and sick pay.
Working arrangements
- Fully remote working (must be within 4 hours of central London).
- Access to office space in London when needed.
- Co-working space expenses available for those based outside London.
- Occasional travel to London may be required (up to twice a month), with expenses covered.
- Team away days around the UK (up to four times a year), with expenses covered.
- Full equipment and tech support provided.
Growth and impact
- Direct contribution to building people's power and making positive social change.
- Collaborative, mission-driven work environment with impact across the UK.
- Professional development opportunities including training and events (assessed on an individual basis).
- Clear growth pathway in an expanding team.
---
How to apply
Note:
- This role is for UK-based candidates who have the right to work in the UK.
- Applicants that do not follow these instructions may not be considered.
- Due to the volume of applications we may not be able to respond to everyone.
Please submit your application using the application form, which should include:
- Your CV (PDF, max. two pages).
- Answers to the application questions, referring to the job description and providing specific examples.
Next steps
- Submit your application by Thu 23 July at 23:59.
- First round interviews will begin the week of Mon 17 Aug.
- We may arrange a second round of interviews.
- The role will start from Sep/Oct 2026.
---
We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.
Training the next generation of community organisers to act collectively, build power and change the world.
The client requests no contact from agencies or media sales.
Title: Engagement Manager
Salary: £42,000–£52,000 (depending on experience)
Contract: Permanent
Hours: 37.5 per week (Monday to Friday)
Holiday: 25 days per year plus bank holidays
Location: Home based with regular travel within / to London and across the UK
Probationary Period: 3 months
Reports to: Head of Department
Benefits: An additional 3 days holiday between Christmas and New Year, Flexitime policy, 5% pension contribution
Line Management: Depending on experience, may line-manage the Senior Engagement Coordinator.
We are River Action
We are a small and agile campaigning organisation on a mission to rescue Britain's rivers from a toxic cocktail of agricultural, sewage and industrial pollution and water shortages. We support community action, galvanise and mobilise public opinion, influence government policy, take legal actions and call out destructive industrial practices to incentivise changes that end river pollution and secure freshwater.
We are building a talented team of positive disrupters and stakeholder mobilisers to deliver our strategy to urgently protect and restore our rivers for the benefit of communities, rivers and wildlife.
Britain’s rivers are our life support system and they are dying. We need urgent action to bring them back to life.
Who we are looking for
As River Action’s profile, influence and policy impact continue to grow, we are expanding our Public Affairs function to strengthen engagement with decision-makers, regulators, businesses, NGOs, strategic partners and local communities.
The Engagement Manager will play a critical role in helping River Action influence change by developing high-level relationships, building strategic partnerships and providing strategic leadership across River Action’s engagement programmes to advance our policy, legal and campaigning objectives.
This is a senior engagement leadership role responsible for providing strategic oversight of both stakeholder engagement and community engagement activity, ensuring River Action’s grassroots campaigning and external influence work are mutually reinforcing
What you’ll be doing
The Engagement Manager will lead River Action’s overall engagement strategy, providing strategic oversight of both stakeholder engagement and community engagement activity across the organisation.
Building and managing relationships with senior leaders across government, regulators, NGOs, businesses, financiers, academia and civil society, the postholder will identify opportunities to increase River Action’s influence, support policy and advocacy objectives, and help position the organisation as a leading voice on river protection and environmental reform.
The role will provide strategic direction and oversight to River Action’s community engagement work, including the River Rescue Kit, Community Toolkit and catchment-based campaigning activities, working closely with the Senior Engagement Coordinator who will lead day-to-day delivery, community support and programme implementation.
Working closely with colleagues across Public Affairs, Campaigns, Communications, Legal and Development, the Engagement Manager will ensure engagement activities contribute directly to organisational priorities and campaigns and that community insights help shape River Action’s policy, legal and campaigning work.
Main Responsibilities:
Strategic Stakeholder Engagement
-
Develop and deliver River Action’s stakeholder engagement strategy.
-
Manage relationships with senior stakeholders and decision-makers.
-
Develop and implement engagement or public affairs strategies.
-
Identify, map and prioritise key stakeholders across government, regulators, business, NGOs, academia and civil society.
-
Build and maintain productive relationships with senior external stakeholders.
-
Create opportunities for strategic collaboration that advance River Action’s mission and objectives.
-
Monitor stakeholder developments and identify opportunities and risks.
Managing Stakeholder and Community Engagement
-
Provide strategic leadership and oversight of River Action’s stakeholder and community engagement programme.
-
Ensure effective delivery and continuous development of the River Rescue Kit and Community Toolkit as key resources supporting grassroots campaigners and community groups.
-
Oversee catchment-based engagement strategies that strengthen community-led action, advocacy and campaigning.
-
Work closely with the Senior Engagement Coordinator to identify opportunities to expand and strengthen River Action’s network of stakeholder and community groups, campaigners and partners.
-
Ensure insights, evidence and priorities emerging from stakeholders and local communities to inform River Action’s public affairs, policy, legal and campaigning work.
-
Monitor the effectiveness and impact of community engagement activities and ensure learning is shared across the organisation.
-
Support the development of engagement frameworks, systems and processes that enable effective community mobilisation at scale.
Public Affairs and External Influence
-
Support the delivery of River Action’s Public Affairs strategy.
-
Build relationships with parliamentarians, political advisers, local authority leaders and relevant government officials.
-
Support engagement with regulators including the Environment Agency, Natural Resources Wales, Ofwat and other relevant bodies.
-
Represent River Action in external forums, roundtables, conferences and stakeholder meetings.
-
Coordinate stakeholder engagement around key campaigns, policy initiatives and legal actions.
Strategic Partnerships
-
Develop partnerships with environmental NGOs, think tanks, academic institutions, financiers and businesses.
-
Identify opportunities for joint initiatives, campaigns and advocacy activity.
-
Strengthen River Action’s position within the wider environmental and public policy landscape.
-
Convene strategic partnerships to support policy and campaigning objectives.
Organisational Leadership
-
Work closely with the Head of Public Affairs to support delivery of organisational objectives.
-
Provide strategic direction, support and oversight to the Senior Engagement Coordinator, ensuring community engagement activity aligns with organisational priorities and objectives.
-
Provide stakeholder intelligence and strategic advice to senior leadership.
-
Contribute to organisational planning and public affairs priorities.
-
Support cross-team working between Public Affairs, Campaigns, Communications, Legal and Fundraising.
-
Ensure strong integration between River Action’s community engagement, public affairs, campaigns, communications and legal work.
Communications and Representation
-
Act as an ambassador for River Action externally.
-
Support media opportunities through stakeholder engagement and relationship building.
-
Prepare briefings, stakeholder reports and engagement plans.
-
Help identify influential voices and advocates who can amplify River Action’s work.
Monitoring and Reporting
-
Maintain stakeholder engagement plans and CRM records.
-
Monitor engagement outcomes and report against agreed KPIs.
-
Evaluate the effectiveness of stakeholder engagement activity and recommend improvements.
What you’ll bring
Essential Experience
-
Significant experience in stakeholder engagement, public affairs, external affairs, partnerships or advocacy.
-
Experience managing relationships with senior stakeholders and decision-makers.
-
Experience developing and implementing engagement or public affairs strategies.
-
Experience overseeing or managing community engagement, organising or grassroots campaigning programmes.
-
Experience translating community priorities and local evidence into policy, advocacy or campaigning objectives.
-
Experience working across complex stakeholder environments.
-
Experience representing an organisation externally.
Essential Knowledge
-
Understanding of UK water-related political, regulatory and policy-making processes.
-
Understanding of stakeholder engagement and influence strategies.
-
Understanding of community engagement, organising and mobilisation approaches.
-
Knowledge of environmental, sustainability or public policy issues.
Essential Skills
-
Exceptional relationship-building and networking skills.
-
Strong influencing and negotiation abilities.
-
Excellent written and verbal communication skills.
-
Strong strategic thinking and political awareness.
-
Ability to balance strategic stakeholder engagement with community-led campaigning and mobilisation.
-
Strong understanding of how grassroots engagement can support policy, legal and public affairs objectives.
-
Ability to develop engagement strategies that connect local action with national influence and impact.
-
Ability to manage multiple priorities and complex stakeholder relationships.
-
Excellent project management and organisational skills.
Desirable
-
Knowledge of water policy, environmental regulation or agricultural policy.
-
Experience engaging with Westminster, Whitehall or devolved administrations.
-
Experience developing partnerships with businesses and financiers.
-
Experience supporting policy or advocacy campaigns.
-
Experience working with community-led environmental campaigns or citizen science initiatives.
Why join us?
-
Be part of a mission-driven organisation working to restore and protect the UK’s rivers.
-
Work at the heart of political and environmental change, influencing decision-makers at the highest levels.
-
Work in an agile, supportive and happy work environment where your ideas and expertise will have real impact.
-
Opportunities for professional development and growth within the organisation.
Diversity and inclusion
Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we’d still love to hear from you. You may be just the right person for this role.
How to apply
To apply, please submit to jobs at riveractionuk dot com with the subject ‘Engagement Manager’:
-
your CV (2 pages),
-
a cover letter (2 pages) explaining why you want to work for River Action and how your skills and experience meet the requirements of the role, and
-
a written submission (2 pages) as described below.
Only applications including all three documents will be accepted. Please provide your documents in pdf format.
Written submission
The Government is expected to bring forward a Clean Water Bill in Parliament. River Action wants to influence the Bill to secure stronger protections for rivers, hold polluters to account, and deliver measurable improvements in river health.
In no more than 750 words, set out how you would approach this challenge. Your response should explain:
-
Which stakeholders you would prioritise engaging with, and why.
-
How you would use partnerships, community groups and grassroots evidence to support your objectives.
-
How you would measure the success of your approach.
-
One significant challenge or risk, and how you would address it.
We are interested in your ability to think strategically, prioritise effectively, and demonstrate how engagement can help deliver policy and environmental change.
Application process
Applications will be reviewed on a rolling basis until 5pm on Wednesday 15th July.
Should your application be selected during sift, the next stage will involve an initial 15-minute interview. You may then be invited to attend a second interview with a panel.
Interviews will be held in the weeks commencing 19th July and 26th July via video conference.
Please indicate in your covering letter or in a covering email your availability for interviews.
If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Brightside is the UK’s leading and safest online mentoring provider, with 23 years’ experience in delivering personalised and flexible online mentoring to young people. We exist to connect young people facing barriers with relatable role models so they can make confident and informed decisions about the future. Our flexible technology gives young people a mentor in their pocket, on their own schedule, to support their next steps.
The Data and Insights Manager will be responsible for monitoring and evaluating quality and impact across our mentoring programmes. The postholder will work closely with the Programmes Team to embed impact in project design and to produce evaluations that assess the impact of mentoring against our theory of change outcomes. The postholder will complete data analysis and evaluation reports for individual mentoring programmes as well as our whole portfolio to present our impact at an aggregate level. The postholder will produce organisation wide impact reports for external publication and work closely with the senior management and leadership teams to demonstrate and celebrate our impact. This is a varied role, suited to candidates interested in using data and insights to improve processes and articulate impact to a wide range of audiences.
Responsible for
- Championing and quality assuring our theory of change, ensuring that programmes are designed with impact at the centre and within the frameworks that will give us the most robust data sets
- Quantitative data analysis for individual programmes and our portfolio of mentoring programmes as a whole, clearly presenting our impact against our outcomes
- Qualitative data analysis of mentoring messages, written feedback and focus groups/1:1 interviews
- Producing high quality evaluation reports for individual programmes, including recommendations for future iterations
- Producing organisational impact reports and blogs/posts, to present our impact to external audiences
- Creating and maintaining PowerBI dashboards to present live impact data
- Proofing and testing baseline and exit surveys to ensure accuracy of questions and survey logic across our portfolio
- Overseeing our data collection tools and upskilling the team to use them effectively/accurately
- Overseeing our external communications to ensure regular sharing of case studies and impact stories through our comms and marketing (social media, newsletters etc.)
- Conducting focus groups and interviews and writing up case study stories Ensuring that all data collection is accurate and in line with our policies
- Annual data uploads to HEAT and monitoring our HESA return
Please download the job description document and read the essential criteria and application instructions carefully. Applications without a cover letter will not be considered.
Our mission is to help young people make confident and informed decisions about their future

The client requests no contact from agencies or media sales.
Working across the whole secretariat, from campaigns to communications to fundraising, this role is critical in the running of the organisation and supporting the aims of the coalition.
The Membership Engagement Manager will ensure TCC effectively supports its membership to become more than the sum of its parts, playing a pivotal role in strengthening and expanding our coalition by building and facilitating meaningful relationships with member organisations, both new and existing. This position is responsible for enhancing member engagement, ensuring the delivery of value to our members, and supporting the organisation's strategic objectives through effective membership management and communications.
JOB DESCRIPTION
Member Engagement & Support
-
Serve as the primary point of contact for member organisations, addressing inquiries and providing support to enhance member satisfaction.
-
Develop and implement strategies to increase member engagement, including organising events, webinars, and networking opportunities, including regular All Coalition Meetings and Annual Movement Gatherings.
-
Facilitate onboarding processes for new members, ensuring a smooth integration into the coalition.
-
Ongoing relationship management of members, including effective outreach and communications
-
Invoicing membership fees and ensuring payment is made
-
Lead on communications to members through a regular newsletter and ad-hoc communications around campaigns
-
Supporting members to engage with TCC activity
-
Work with colleagues to co-create campaigns and activities that meet member needs and ambitions
Membership Growth & Retention
-
Design and execute membership recruitment campaigns to attract new member organisations.
-
Monitor membership trends and feedback to develop retention strategies and reduce member attrition.
-
Collaborate with the Digital Campaigns Manager to promote membership benefits and success stories.
Data Management & Reporting
-
Maintain accurate and up-to-date membership records using the organisation's CRM system.
-
Generate regular reports on membership statistics, engagement levels, and feedback to inform strategic decisions.
-
Analyse data to identify opportunities for enhancing member value and engagement.
Infrastructure to support Collective Impact
-
Responsible for the maintenance and development of the central Member Resource Hub
-
Responsibility for managing the day to day delivery of the Local Intelligence Hub project (online data hub providing climate-relevant data at a constituency level), including being the key contact with our external partner organisation who maintain and develop the hub, and keeping TCC members and staff involved and informed about the project as needed.
-
Contribute to the development of programs and services that meet the evolving needs of members.
-
Represent the organisation at external events and forums to promote membership and build partnerships.
The job description is not exhaustive and you may be asked to carry out additional tasks which are appropriate to your job role, as required by your line manager
PERSON SPECIFICATION
Essential
-
Proven experience in membership management, stakeholder engagement, or a related field.
-
Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders, using facilitation skills to bring people together in a meaningful way
-
Excellent organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines.
-
Some experience of line management of volunteers or paid staff
-
Proven ability to support the work of committees and take minutes.
-
Demonstrable experience of organising meetings and conferences.
-
Proven ability to maintain simple accounts and oversee budgets.
-
Able to handle administrative tasks in a quick and efficient manner, including organising meetings and responding to enquiries quickly
-
Works well as part of a team, but also a self-starter that’s able to take initiative while working with little supervision
-
Highly organised and meticulous.
-
Commitment to EDI and representation
Desirable
-
Experience working within a coalition or membership-based organisation.
-
Familiarity with the climate and environmental sector.
-
Knowledge of best practices in member engagement and community building.
-
Proficiency in using CRM systems and data analysis tools to manage membership information and generate insights.
The Climate Coalition is the UK's largest group of people dedicated to action against climate change.

The client requests no contact from agencies or media sales.
Title: Senior Policy and Advocacy Manager
Salary: From £45,000 - £55,000 per annum
Contract: Permanent
Hours: 37.5 per week (Monday to Friday)
Holiday: 25 days per year plus bank holidays
Location: Home based with regular travel within / to London and across the UK
Probationary Period: 3 months
Reports to: Head of Department
Benefits: An additional 3 days holiday between Christmas and New Year, Flexitime policy, 5% pension contribution
Title and salary to be commensurate with experience.
We are River Action
We are a small and agile campaigning organisation on a mission to rescue UK rivers from a toxic cocktail of agricultural, sewage and industrial pollution and water shortages. We support community action, galvanise and mobilise public opinion, influence government policy, take legal actions and call out destructive industrial practices to incentivise changes that end river pollution and secure freshwater.
We are building a talented team of positive disrupters and stakeholder mobilisers to deliver our strategy to urgently protect and restore our rivers for the benefit of communities, rivers and wildlife.
Britain’s rivers are our life support system and they are dying. We need urgent action to bring them back to life.
Who we are looking for
We are expanding our political influence by introducing this new position, which will work closely with our existing Policy and Advocacy Manager to bolster our strategic reach particularly in the areas of water scarcity, security and justice, sewage and chemical pollution, and water sector reform.
We are seeking a dynamic and self-motivated individual who shares our passion for protecting rivers and securing our nation’s water, food, health, jobs and economy to join our team to drive forward our policy and advocacy work. This role requires a strategic thinker with strong policy insights capable of blending analytical problem-solving with intelligent advocacy to drive meaningful change. This role requires someone to have excellent writing skills and the ability to draft complex policy documents as well as top line arguments for wider communication.
The ideal person will bring a combination of expertise, energy and ideas to amplify our impact, holding decision-makers and polluters accountable with a professional and diplomatic approach. They will engage with influential people across the sector, government, industry and media.
If you thrive in fast-paced environments and want to be at the forefront of environmental policy and advocacy across multiple campaigns, we’d love to hear from you.
What you’ll be doing
As a Senior Policy and Advocacy Manager, you will lead the development and drafting of River Action’s overall policy strategy as well as leading on specific policy areas. You will play a leading role in shaping and advancing River Action’s political and policy influence, working closely with the Senior Management Team, Chief Executive and wider organisation to develop and execute an impactful policy and advocacy strategy.
River Action is the Co-Secretariat for the APPG on Water Pollution, offering our Policy and Advocacy Manager a unique opportunity to shape the policy direction for River Action and also to influence policy development across Parliament.
You will also work closely with our public affairs agency who manage our daily Westminster activities.
You will:
-
Lead River Action’s development and delivery of our policy and advocacy strategy on sewage, industrial water pollution, and water scarcity
-
Collaborate with River Action’s team and external partners to ensure our collective work is underpinned by robust and forward-thinking policy analysis and evidence.
-
Develop policy analysis to support campaign, communications and policy strategies, based on a strong evidence base and a sound understanding of the relevant legal and policy frameworks.
-
Translate complex policy and evidence into concise documents with clear messages and compelling campaigns to engage political and policy stakeholders.
-
Monitor and analyse political and policy developments, interpreting their implications and opportunities for River Action and its supporters.
-
Generate analysis to enable participation in public consultation processes, including drafting high-quality and persuasive consultation responses and briefings for Westminster and Whitehall audiences.
-
Increase our political influence with exciting policy interventions, ensuring River Action’s voice is heard at the highest levels of decision-making.
-
Build and maintain relationships with key policymakers, civil servants, industry experts and partner organisations.
-
Support grassroots community groups and third-sector partners in engaging with their local representatives for effective advocacy.
-
Organise and attend key political meetings and events, including the Water Pollution APPG, stakeholder roundtables and parliamentary events.
-
Manage strategic policy partnerships, including our relationship with Wildlife and Countryside Link and other third-sector organisations.
-
Ensure River Action’s policy and advocacy efforts align with our creative campaigns, by making sure colleagues and spokespeople are well-briefed and communications content is well-informed to maximise reach and impact.
You will also:
-
Actively engage in professional development and training.
-
Adhere to health and safety policies while working in different locations.
-
Maintain confidentiality in all areas of work at River Action.
-
Demonstrate a strong commitment to an inclusive, equal and diverse workplace.
-
Work collaboratively with colleagues across River Action to collectively deliver our mission while being true to our values.
UK travel will be required and regular trips to London. Training and operational activities may require overnight stays away from home, in which case costs will be covered and standard River Action procedures will apply.
What you’ll bring
The position will suit a self-motivated, strategic and determined person. You will be an excellent communicator, with exceptional writing skills and comfortable representing River Action and engaging with diverse stakeholders in positions of responsibility. You will have a passion to protect and restore our waterways and to hold decision-makers and polluters to account.
Essential knowledge, skills and experience:
-
Experience in a senior policy and advocacy role, ideally within the environmental sector and including experience of water policy.
-
Policy and/or legislative experience, with a good understanding of the workings of the UK government and Parliamentary procedure.
-
A good understanding of the UK water industry, the key UK water-related policies and the issues that are impacting our rivers, land and wildlife.
-
Knowledge of the challenge of water scarcity.
-
Excellent communication and writing skills with close attention to detail and the ability to produce concise and persuasive briefings, reports and consultation responses.
-
Strong interpersonal skills and a collaborative approach to working creatively and at a fast pace with colleagues, stakeholders and partners.
-
Excellent organisational skills, including the ability to proactively plan and prioritise work and to report your progress and impact.
-
Ability to work flexible hours and travel as necessary.
-
A good and supportive team player with a willingness to muck in as and when required.
Why join us?
-
Be part of a mission-driven organisation working to restore and protect the UK’s rivers.
-
Work at the heart of political and environmental change, influencing decision-makers at the highest levels.
-
Work in an agile, supportive and happy work environment where your ideas and expertise will have real impact.
-
Opportunities for professional development and growth within the organisation.
Diversity and inclusion
Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we’d still love to hear from you. You may be just the right person for this role.
How to apply
To apply, please submit to jobs at riveractionuk dot com with the subject Senior Policy and Advocacy Manager’:
-
your CV (2 pages),
-
a cover letter (2 pages) explaining why you want to work for River Action and how your skills and experience meet the requirements of the role, and
-
a written submission (2 pages) as described below.
Only applications including all three documents will be accepted. Please provide your documents in pdf format.
Written submission
Please prepare a 2 page policy briefing for Parliamentarians on the issue of water scarcity and water justice and how it affects UK rivers and our security. Your briefing should be written in a clear, persuasive style suitable for a Parliamentary and government audience and:
-
Identify causes of water scarcity and injustice.
-
Provide a concise analysis of the impact on rivers, biodiversity and our economy.
-
Summarise and assess gaps in relevant UK Government policies, legislation and plans.
-
Propose two or three practical policy recommendations for decision-makers.
Application process
Applications will be reviewed on a rolling basis until 5pm on Wednesday 15th July.
Should your application be selected during sift, the next stage will involve an initial 15-minute interview. You may then be invited to attend a second interview with a panel.
Interviews will be held in the weeks commencing 19th July and 26th July via video conference.
Please indicate in your covering letter or in a covering email your availability for interviews.
If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.
We have an opportunity for an experienced and motivated leader to join our Service Improvement & Transformation team. As a Programme Lead – Integrated Support, you will lead the development and delivery of integrated support models for people living with Motor Neurone Disease (MND).
As a Programme Lead, you bring expertise in project governance, stakeholder engagement and service improvement. You are confident managing risk, budgets and performance, and skilled at turning strategy into delivery. This Programme Lead role will see you coordinate interconnected projects, drive collaboration and ensure consistent, high-quality delivery across an ambitious programme.
This is a pivotal role at the heart of national transformation, where you will drive innovative approaches to service design, strengthen partnerships across health and care systems, and ensure that people affected by MND receive high-quality, coordinated support wherever they live.
Key Responsibilities
- Lead the planning and delivery of the Programme Lead – Integrated Support portfolio
- Coordinate seven connected workstreams, ensuring alignment and quality
- Develop and manage programme frameworks, governance and reporting
- Drive progress across projects, managing risk and dependencies
- Work with senior stakeholders to shape and deliver strategic priorities
- Oversee timelines, budgets and outcomes across all activity
- Promote inclusive collaboration with colleagues, volunteers and communities
- Use data and insight to track performance and embed improvement
About You
- Proven experience as a Programme Lead or within a similar role
- Strong project and programme leadership across multiple initiatives
- Formal project management qualification (PRINCE2, APM or Agile)
- Experience in service improvement and quality improvement methods
- Strong stakeholder engagement, including senior leaders
- Skilled in risk management, planning and delivery within budget
- Analytical thinking with the ability to translate insight into action
- Experience within health, charity or service-led organisations
- Knowledge of integrated service delivery approaches
- Experience developing sustainable programme frameworks
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
This is a home-based role with travel requirements across England, Wales and Northern Ireland.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.
This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.
To be successful in this role you will:
- Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
- Be self-motivated, independent and target-driven
- Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
- Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
- Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
- Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
- Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Individual Giving is a key pillar of Acorns’ fundraising strategy, delivering sustainable income through supporter retention, stewardship and meaningful donor engagement. Following a recent team restructure and significant investment in the function, Acorns is now looking for an Individual Giving Manager to help shape and grow its retention programme.
Reporting to the Senior Individual Giving Manager, you will manage the delivery of warm fundraising campaigns across a range of channels, including appeals, newsletters, telemarketing, email and regular giving. Contributing to a team income target of c.£1.5m, you will focus on retaining and developing supporters, using data and insight to maximise performance and supporter lifetime value.
This is an exciting opportunity for a driven fundraiser who enjoys testing new ideas, using data to inform decisions and taking ownership of campaign delivery. With strong support from senior leadership and the freedom to put your own stamp on the role, you will play a key role in the future growth of Individual Giving at Acorns.
Hybrid, 2 days per week at preferred location (Birmingham, Worcester or Walsall).
As Individual Giving Manager, you will:
- Deliver multi-channel retention campaigns including appeals, newsletters, telemarketing, email and regular giving activity
- Support a team income target of c.£1.5m by maximising supporter retention and increasing lifetime value
- Develop and grow the mid-value programme for donors giving between £200 and £5,000 annually
- Create tailored supporter journeys, stewardship plans and small-scale events that bring supporters closer to Acorns’ work
- Develop engaging fundraising concepts and write compelling copy across print and digital channels
- Work closely with colleagues across Data, Marcomms and Fundraising to deliver excellent supporter experiences
- Identify opportunities to test new approaches, challenge existing activity and drive continuous improvement
Essential skills and experience:
- Campaign delivery experience within individual giving, direct marketing or supporter engagement
- Experience using data and insight to improve campaign performance and supporter retention
- Copywriting skills and the confidence to develop fundraising concepts
- Experience managing budgets, forecasts and campaign reporting
- A curious, analytical and test-and-learn mindset
- A proactive, solutions-focused approach and the confidence to work independently
- Experience working across a range of fundraising or marketing channels
Desirable, but not essential:
- Experience working across more than one organisation
- Experience delivering supporter retention programmes
- Confidence working independently and taking ownership of campaign delivery
This role could suit an experienced Individual Giving Officer looking to take the next step in their career. As the team grows line management opportunities may become available.
Benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme
- 5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Help transform women's lives - one grant, one opportunity, one future at a time.
Anawim are seeking their next Trusts and Foundations Manager to join the team so they can continue to secure the funding that makes their vital work with women possible.
Role: Trusts & Foundations Manager
Salary: £36,825 - £43,430
Hours: 37 hours per week (0.8 considered)
Location: Balsall Heath, Birmingham (hybrid working available with 1-2 days on site)
Benefits: 25 days annual leave plus bank holidays and an extra day off for your birthday. Staff also benefit from enhanced maternity and sick pay, a pension scheme, hybrid working, and access to a healthcare cash plan. Additional support includes wellbeing initiatives, clinical supervision where appropriate, and ongoing training and development opportunities.
About Anawim:
Anawim exists for women who have experienced trauma, abuse, poverty, mental health issues, addiction, and contact with the criminal justice system. They provide a safe, welcoming space and long-term, holistic support, helping women rebuild their confidence, independence, and their futures. Anawim's work spans early intervention through to intensive support, including community sentences, prison support, drop-in provision and one to one casework. Their ambition is to continue expanding their reach and impact beyond Birmingham and across the West Midlands.
About the role:
This business-critical role is responsible for managing and growing income from trusts and foundations, which accounts for around half of overall funding. You'll oversee an established pipeline of funders and deliver high-quality applications in a competitive funding environment.
You will:
- Manage and deliver the trusts and foundations pipeline end-to-end
- Research and identify funding opportunities aligned with organisational priorities
- Write high-quality, compelling applications and reports across a range of funders (from small grants to large multi-year bids)
- Build and maintain relationships with funders
- Work closely with colleagues to translate impact into strong, evidence-based funding cases
- You will be joining a team with strong internal support, including finance, monitoring and evaluation, and fundraising colleagues - giving you the tools and insight needed to succeed.
- Your work will directly enable women to access life-changing support.
About you:
We're looking for someone with:
- A strong track record of securing grant income or writing successful bids 5-6 figures (trusts and foundations or similar)
- Excellent written communication skills, with the ability to produce clear, persuasive applications and reports
- Experience managing multiple deadlines and priorities independently
- The ability to assess opportunities and focus on the most impactful funding prospects
- A collaborative approach and the ability to work across teams
- This role will suit someone who enjoys the practical side of grant fundraising - getting high-quality bids out the door consistently - while still contributing ideas and insight where needed.
- A genuine commitment to social justice and supporting women is essential.
Why join Anawim?
This is more than a fundraising role - it's a chance to support a service that transforms lives every day, helping create a world where women are safe, valued, and equal. You'll take on a high-impact role with strong internal support, a diverse funding portfolio, and the autonomy to make a real difference within a collaborative team. It's an excellent opportunity for someone ready to step up or an experienced trusts and foundations specialist seeking a focused, hands-on role.
How to apply:
To find out more or to apply, please contact Ellen Drummond at Charity People with a copy of your CV in the first instance. If your experience aligns with what we're looking for, we'll be in touch with further information.
Application Deadline: 9am on the 22nd of July
Interviews: w/c 3rd of August
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Location: Home-Based (required to travel to the London office as required) or hybrid working at London office (expectation of attendance of eight days in the London office per month)
This is an opportunity to use your clinical, audit and quality improvement experience to influence the safety, effectiveness and consistency of services that support people affected by gambling harms.
As Clinical Audit and Improvement Manager, you will lead GamCare’s clinical audit programme and play a key role in helping teams understand what is working well, where improvements are needed and how learning can be embedded in practice. Working within the Quality and Safety Team, you will use audit findings, service data, feedback and lived experience insight to produce clear reports, practical recommendations and improvement plans that support continuous improvement across our clinical services.
You will work closely with Quality Leads, Service Managers, clinical teams and People and Organisational Development colleagues to make sure learning is shared, understood and applied. This will include planning and delivering audits, thematic reviews and evaluations; developing quality improvement tools and governance resources; supporting preparation for external audits or quality reviews; and designing training, workshops and Model of Care learning sessions that help colleagues apply best practice with confidence.
This is a role for someone who can combine analytical rigour with a collaborative, supportive approach. You will help turn evidence into action, supporting teams to reflect, learn and improve while keeping the needs and experiences of people affected by gambling harms at the centre of decision-making.
About you
You may already be working in clinical audit, quality improvement, service monitoring, clinical governance or service development within health, social care or the voluntary sector. You will bring experience of working in clinical services, ideally within addiction or mental health, and of delivering interventions such as psychosocial interventions, CBT or motivational interviewing.
You will be confident interpreting service data, audit findings and quality metrics, and translating them into reports, recommendations and learning that are clear, constructive and useful. You will understand how to engage busy clinical and operational teams, build trust and support reflective learning without losing sight of standards, risk and accountability.
We are looking for someone who communicates with sensitivity and clarity, enjoys working collaboratively and can help people see quality improvement as practical, meaningful and connected to better service delivery. You will also share GamCare’s commitment to inclusion, integrity and making lived experience central to our work.
Working at GamCare
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
Staff Benefits we can offer you:
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service.
- A generous Pension Scheme - we contribute 6% and you contribute 2%.
- Discretionary company sick pay from day one of service.
- Employee Assistance Programme – 24-hour support
Closing date for applications: 12 July 2026.
Interviews will take place w/c 27 July 2026, at Head Office in London.
GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Os ydych yn drefnydd sy’n canolbwyntio ar bobl ac yn mwynhau meithrin cysylltiadau a chreu effaith, byddem wrth ein bodd yn clywed gennych.
Volunteers are at the heart of our work. Each year, they support over 70,000 young people to build confidence, develop skills and explore their futures through insight talks, workshops and events.
We’re looking for a Volunteer Coordinator to grow and support our network across Wales. This is a new role, created as we invest in strengthening how we recruit, prepare and engage our volunteers, with the opportunity to shape how this work develops.
In this role, you’ll build relationships with employers, public sector organisations and community groups to recruit volunteers from a wide range of industries. You’ll manage onboarding, support volunteers to feel confident and well-prepared to work with young people, and work closely with our Volunteer Manager and Programme Team to match volunteers to opportunities across Wales.
You’ll play a key part in ensuring volunteers have a positive, high-quality experience – providing ongoing support, responding to feedback, and helping us continuously improve how we engage and retain our network. Alongside this, you’ll track activity, maintain accurate records, and contribute to understanding our reach and impact.
We’re looking for someone who is highly organised, proactive and great with people, confident building relationships, managing multiple priorities and communicating clearly. You’ll bring experience of working with volunteers, or in a coordination or partnership-focused role, and have a genuine motivation to support young people to achieve their potential. And, we'd love someone who is confident communicating in the medium of Welsh.
This role would suit someone who enjoys working collaboratively, is comfortable working across a wide geography, and is motivated by creating opportunities and delivering impact.
If you’re motivated by purpose, confident bringing people together, and want to play a key role in expanding our impact across Wales, we’d love to hear from you.
_____________________________________________
We carry out social media checks on shortlisted candidates as part of our recruitment process, using only publicly available information and in line with our data protection responsibilities.
While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across Wales face today.
The client requests no contact from agencies or media sales.
About This Job
This is an exciting training role in Army Cadet Headquarters responsible for the governance of risk in the Army Cadets.
In this critical organisational safety role, you will both generate medical risk assessments and assure those generated by others. You will ensure appropriate medical governance and compliance processes are in place, including identifying organisational clinical risks and recommending appropriate policies. You will oversee incident reporting and trend analysis to support continuous improvement. This will include developing systems and reporting frameworks to provide a clear understanding of the organisation’s medical risk profile and supporting the volunteer team delivering advanced skills training to highly qualified first aiders.
Essential Skills
· Have a sound understanding of the role of medical support in the Army Cadets
· Hold an accredited assessing qualification
· Evidence of continuing personal and professional development
· Understand the legislative requirements for First Aid provision as set out by the HSE
· Understand legislative restrictions on medical scopes of practice.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs Sunday 12th July 2026.
Interviews will be held in person in London during the week commencing 3rd August 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
We are seeking a highly organised and proactive Administration Co-ordinator to support the effective operation of our charity. This role will play a key part in developing and a task management system that helps streamline processes, we envisage this platform utilizing AI to help maximise efficiency across the organisation.
Working closely with the CEO and Business Development Co-ordinator and the Executive Support Officer. The successful candidate will be part of the team providing high-quality administrative support across the organization.
This is an excellent opportunity for someone who enjoys improving systems, solving problems and providing exceptional administrative support within a purpose-driven organisation.
Key Responsibilities
- Lead the implementation and administration of a task management platform.
- Work with colleagues to develop processes and procedures within the platform to improve efficiency.
- Support the exploration and integration of AI to enhance productivity and service delivery.
- Coordinate and undertake a wide range of administrative tasks to support teams across the organisation.
- Ensure administrative processes are delivered accurately, efficiently and in a timely manner.
- Monitor and manage shared inboxes, responding to enquiries where appropriate and forwarding communications to relevant colleagues.
- Deliver professional, empathetic and customer-focused responses to members of the public and stakeholders.
- Handle sensitive communication with discretion and professionalism.
- Maintain accurate records across organisational databases and CRM systems, including Zoho/Bigin.
- Working with the Data Management and Insight Officer to carry out data cleansing etc.
- Support compliance with data protection requirements and organisational policies.
- Proofread external communications, checking grammar, spelling, formatting and functionality of hyperlinks prior to publication or distribution.
- Process purchase orders and support the administration of invoices in line with organisational procedures.
- Maintain accurate records relating to financial transactions as required.
- Assisting with supplier set up.
· Undertake any other duties commensurate with the level of the role.
This is a new role therefore the job description will change over time as the role develops.
Person Specification
- Significant experience in an administrative or business support role.
- Experience of using task management platforms.
- Experience of managing multiple priorities and meeting deadlines.
- Experience of maintaining accurate records and databases.
- Excellent organisational and time-management skills.
- High level of accuracy and attention to detail.
- Strong written and verbal communication skills.
- Excellent customer service and relationship-building skills.
- Confident user of Microsoft Office applications and digital systems.
- Ability to learn new software and systems quickly.
- Proactive, adaptable and self-motivated.
- Able to work effectively in a remote environment.
- Professional and dependable approach to work.
- Able to handle sensitive and confidential information appropriately.
- Empathetic and able to communicate effectively with people who may be experiencing challenging circumstances, including those affected by abuse.
Desirable Criteria
- Experience of implementing or developing administrative systems or processes.
- Experience of proofreading and quality-checking external communications.
- Experience of using CRM systems, particularly Zoho or Bigin.
- Experience of working within the charity, voluntary or not-for-profit sector.
- Knowledge of AI-enabled productivity or workflow tools.
- Understanding of safeguarding, equality, diversity and inclusion principles.
The client requests no contact from agencies or media sales.
Fawcett is recruiting a Campaigns & Content Manager to help shape our campaigns and public-facing content at an important moment for women’s rights.
This is a manager-level role with real responsibility. You will support the development of campaigns aligned to our strategic priorities, create compelling content across channels, and help ensure our public-facing work is clear, engaging and rooted in tackling sexism and misogyny. We are looking for someone with strong content development and digital literacy, a digital-first approach to communications, and the ability to translate feminist, policy or social justice issues into accessible and impactful campaigns and content.
There is real scope for creativity and curiosity in this role. We are a small team, open to new ideas about how to use content and digital engagement to campaign effectively, build momentum and reach new audiences.
We know that women and people from marginalised backgrounds are less likely to apply unless they meet every requirement. If this role feels like a strong match for your skills and approach, we would encourage you to apply.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential



The client requests no contact from agencies or media sales.





