Supporter relations coordinator jobs

Join London Legal Support Trust and use your communications skills to champion access to justice. Create engaging content, manage our website and social channels, and promote our programmes and fundraising events. We are looking for an organised, creative communicator with strong writing, digital and content management skills. This permanent, full-time hybrid role is based in Holborn and offers flexible working, generous leave and development opportunities.

Help build the operational foundations of a pioneering national nature-based mental-health service for young people.

We are looking for an experienced, highly organised Operations Lead to turn an ambitious pilot into a scalable national membership model.

Salary: £40,000–£45,000 per annum, depending on experience
Hours: 37.5 hours per week; applications for a four-day week (30 hours / 0.8 FTE) are also welcome
Contract: 18-month fixed term, with the intention to extend or become permanent subject to delivery and funding
Location: Hybrid, with regular work with the Dose of Nature team and travel to member organisations across the UK

Dose of Nature is a mental-health charity improving mental health and wellbeing through structured, evidence-informed engagement with nature.

We are establishing a Young Person Memberships service for young people and young adults under 25. Through this model, trusted youth, community, education and clinical organisations will be trained and supported to deliver the Dose of Nature programme in the places and services young people already know.

The first phase is an 18-month pilot with approximately four to six member organisations. It will test, refine and validate a model that can be scaled nationally.

About the role

As Young People’s Memberships Operations Lead, you will establish and manage the operational infrastructure needed to make this new service work.

You will manage the end-to-end journey for member organisations: from initial engagement and readiness assessment, through onboarding, training and implementation, to active delivery, reporting, learning and renewal.

Working closely with the Young Person Memberships Service Lead, you will coordinate the systems, information, people and processes that enable safe, effective delivery. You will be the principal day-to-day contact for member Lead Coordinators, ensuring that actions, milestones, documentation, meetings and reporting are followed through.

You will develop practical systems and workflows; coordinate training, supervision and partner meetings; maintain delivery trackers, risk and incident logs; support governance and quality assurance; and produce clear programme reporting for senior leaders, trustees, funders and partners.

This is a hands-on service-building role for someone who enjoys creating order from complexity, building trusted partner relationships and turning plans into action.

About you

You will bring significant experience in operations, programme management, service delivery or partnership coordination. You will have experience coordinating a complex programme across multiple organisations or delivery sites, and of developing practical systems, processes and workflows.

You will be confident managing partner relationships, maintaining action plans and risk logs, gathering and reporting data, and coordinating meetings, training or workshops. You will be highly organised, proactive and calm under pressure, with the judgement to know when to resolve an issue and when to escalate it.

Experience in mental health, young people’s services, health, education, charities or community organisations would be valuable, as would experience of NHS or VCSE partnerships, quality assurance, grant-funded programmes or multi-site delivery.

We welcome candidates who are motivated by improving young people’s mental health and interested in the role of nature, relationships and community in recovery.

Dose of Nature is committed to equality, diversity and inclusion. This post is subject to enhanced DBS clearance, satisfactory references, eligibility to work in the UK and required safeguarding checks.

Please download the full Job Description and Person Specification before applying.

An exciting opportunity to play a key role supporting young people through our new residential programme at Jamie’s Farm Skipton.  Following the success of our day visits, our residential programme will launch in January 2027. We are looking for someone to help shape the reflective and relational aspects of each visit, working closely with young people, visiting staff and the wider farm team.

What is Jamie’s Farm?  Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.

Known within the organisation as ‘Therapeutic Coordinator’

More about the role:  This is not a formal therapy or counselling position. As Therapeutic Coordinator, you will coordinate the therapeutic input for up to four school or partner organisation visits each month, holding personalised conversations with young people, facilitating reflective group discussions and working closely with visiting staff to ensure each child gets the support they need during and after their time on the farm.

You will also write personalised reports, contribute to daily farm life through walks, meals and shared activities, and act as the farm’s Designated Safeguarding Lead, helping ensure safeguarding practice is followed confidently and consistently. 

About you :  You’ll bring strong professional experience of working with young people facing challenging circumstances, with the warmth, curiosity and patience to build trusting relationships. You may come from youth work, education, mentoring, social care, pastoral support or a similar field, and will be confident supporting young people through reflective and relational approaches. You’ll be organised, collaborative and flexible, with excellent communication skills and a strong commitment to Jamie’s Farm’s values and the communities we support. 

In return, we offer a competitive salary, generous annual leave and pension, regular therapeutic supervision, specialist training/CPD, all meals when on site, and the chance to join a supportive team in a beautiful rural setting.

You can find the full job description, desired experience and further employee benefits in the recruitment pack below. Don’t meet every single requirement?  We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.

If you’d like to find out more before applying, we are offering an opportunity to visit the farm on Friday 4 September, between 1pm and 4pm. You’ll be able to meet the Head of Farm, ask questions and see the site. Please email the address below for further information.

An exciting opportunity to transform young people's lives and play a central role in our new residential programme at Jamie's Farm Skipton. Following the success of our day visits, our residential programme will launch in January 2027. We are looking for a skilled and organised Programme Coordinator to join our growing delivery team, helping to shape and deliver meaningful programmes that support young people to thrive.

What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.

Known within the organisation as ‘Programme Coordinator’

More about the role: This is a varied and rewarding role at the heart of our programme delivery. You will spend much of your time working directly with young people, helping them engage fully in farm life through the shared routines and activities of the day, from feeding rounds and walks to mealtimes and evening activities. You will also plan and lead practical gardening and horticultural sessions, helping young people experience the purpose and satisfaction that come from meaningful work.

Alongside this, you will play a crucial role in coordinating up to 20 visits per year, acting as the key point of liaison with partner schools and organisations, from the point of booking through to meaningful follow-up support after the visit has ended. 

About you: We are looking for someone with at least two years’ experience working with diverse groups of young people, with excellent communication, teamwork and organisational skills. You will be able to build strong relationships with young people and adults alike across a range of settings, influence and motivate others, and contribute positively to the wider vision and goals of the charity.

You will have knowledge of gardening or horticulture and the confidence to plan and deliver engaging practical sessions with young people. Experience in a school, social work or similar setting would be helpful. Warm, patient and collaborative, you will be excited by the opportunity to contribute to farm life and help shape our developing residential programme at Skipton.

In return, we offer a competitive salary, generous annual leave and pension, regular therapeutic supervision, specialist training/CPD, all meals when on site, and the chance to join a supportive team in a beautiful rural setting.

You can find the full job description, desired experience and further employee benefits in the recruitment pack below. Don’t meet every single requirement?  We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.

If you’d like to find out more before applying, we are offering an opportunity to visit the farm on Friday 4 September, between 1pm and 4pm. You’ll be able to meet the Head of Farm, ask questions and see the site. Please email the address below for further information.

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to Young people’s lives, offering support and respect in a safe environment. Our core values are ‘be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

Are you passionate about supporting young people and helping them make safer, healthier choices? Do you thrive in a role where no two days are the same and where you can create meaningful impact in your community?

We’re looking for a Targeted Interventions Coordinator to join our team and play a key role in delivering early intervention and prevention support around drugs & alcohol to young people and make a real difference in their lives!

About the role

This is a dynamic and rewarding opportunity where you will take the lead in coordinating targeted interventions across our Buckinghamshire service. You’ll work directly with young people, partners, and professionals to identify needs early and provide the right support at the right time.

From delivering engaging targeted group sessions to shaping local pathways and building strong partnerships, you’ll be at the heart of making sure young people receive timely, effective support around substance misuse and risk-taking behaviours.

Where: This role will be county wide across Buckinghamshire

When: We're looking for the right person to join our team ASAP on a permanent contract

Full Time Hours: 37.5 per week

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

Responsibilities

What you’ll be doing

• Coordinating and developing targeted interventions, including group work, outreach, and brief interventions
• Delivering engaging group programmes for young people at risk
• Increasing visibility and accessibility of the service amongst children, young people, families, and partners with the aim of increasing referrals into service for specialist support.
• Building strong relationships with schools, professionals, and partner agencies
• Providing training and support to professionals to help identify and respond to young people’s needs
• Using data and insight to shape and improve services
• Supporting volunteers and Youth Ambassadors to deliver impactful work
• Support the development of projects that increase visibility, create awareness, and improvement engagement including development of educational programmes, informative resources, and prevention pathways
• Ensure effective and consistent young people involvement through our Youth Ambassador Programme including coproduction.
• Support the coordination and development of the service’s social media activity.

About you: 

• Experience of working with young people and knowledge of the issues they face 
• Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework 
• Have an excellent understanding of drug and alcohol issues and experience of working within a related field 
• Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance 
• An accomplished communicator, both verbal and written with a high degree of personal IT competency 
• Be able to accurately update and maintain records and to work to deadlines for the submission of information. 
• Have excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives 
• Full UK driving license and access to a car.

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

Interview Date

15/9/2026

Closing Date

4/9/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Join us and be part of something incredible - changing lives and creating fresh starts.

South West Community Chaplaincy (SWCC) provides dynamic, holistic support for people navigating the Criminal Justice System. We mentor individuals with criminal convictions to help them safely integrate back into their communities.

The Role

As our Community Connections Co-ordinator, you will inspire faith communities and churches across the South West to get involved. You will lead our volunteer network from start to finish, bringing creative ideas to attract, train, and support passionate people. Our volunteers are the absolute cornerstone of this life-changing work.

• Location: Office base is in Exeter (Covering Devon, Cornwall, and Western Somerset)

Key Responsibilities:

• Engage Communities: Network with churches and faith groups to promote volunteering.
• Manage Volunteers: Oversee recruitment, induction, training, and retention.
• Deliver Training: Upskill local congregations to work safely and effectively with people who have convictions, using SWCC resources.
• Build Safe Spaces: Identify and cultivate welcoming community networks for our clients.
• Team Collaboration: Work closely with our Chaplains and other staff to map out local volunteer opportunities.

 What we are looking for:

• Faith Alignment: You actively embrace the faith ethos and values of SWCC (Occupational Requirement).
• People Skills: You build positive, authentic relationships with diverse groups of people.
• Creative Mindset: You think outside the box to solve recruitment challenges.
• Flexibility: You are available for occasional weekend work to support community events.

Benefits:

• 12 - 17 days annual leave per annum + 4 – 5 bank holidays
• Pension contribution 6%
• Travel and mileage expenses paid from designated office.
• Flexible working hours

Job Title: Operations and Partnerships Coordinator 

Hours: 35 per week (full time)  

Location: London based, home working with regular travel across London 

Contract: Fixed term (until 31 March 2027 - with hope the role will continue beyond March subject to funding)

Salary: £40,535 inclusive of London Weighting (£36,192 national salary) 

About us

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. 

About the Faith & Community Development Team

The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England through its national network, partnerships, training, research, funding support and quality improvement work. The team supports organisations to deliver safer, more effective and sustainable services, including shelters, day services, outreach and community hubs. 

About you

We are seeking a highly organised and proactive person. You will have good knowledge of homelessness policy and practice, strong written and spoken communication skills, including report writing, and the ability to collate and present quantitative and qualitative information. You will have excellent digital and IT skills, including Microsoft 365, Excel and Word, with the ability to adopt and apply AI-enabled productivity tools (e.g. Microsoft Copilot or equivalent) to improve ways of working.

You will also be confident in building relationships and working in partnership with shelters, day services, churches, community projects, funders, and other stakeholders. 

About the role

The successful candidate will provide essential operational, administrative and coordination support to the Faith and Community Development Team, working closely with the London Partnerships and Development Lead. They will support smooth service delivery, stakeholder engagement, internal communications, meetings and events, reporting processes, and will act as partnership manager for a small number of projects across London. 

Benefits

• 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time. 
• After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time. 
• We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am to 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager. 
• As this role is offered as hybrid, we will provide some financial support to get you set up with appropriate equipment. 
• We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support. 
• We offer a cycle-to-work scheme. 

How to apply 

If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking 'Apply'), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.

Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to #AgeWellinWandsworth. Our charity is consistently growing, so we are creating this new role to support our CEO with social media, marketing and organising events.

The role will suit someone who is calm, mature, professional, organised and creative and will be comfortable working directly with a creative and curious CEO committed to transforming the charity’s online presence.

What we can offer you:

You'll be joining a vibrant workplace where no two days are the same, working as part of a small, supportive team that is committed to making a positive difference in the community. You'll benefit from an experienced leadership team, collaborate with kind and caring colleagues who genuinely work together, and even have the company of a friendly hypo-allergenic office dog.

Due to the nature of the work that we carry out, our staff work from our office, day centre and in the community. Therefore, please note that unless it is otherwise stated, all roles advertised will require the successful candidate to work on-site.

Employee benefits:

• 5% employer’s pension contribution
• Cycle to work scheme
• Employee shopping benefits scheme
• Employee assistance programme (EAP)
• Employee recognition and reward programme
• Ongoing training and development opportunities

Volunteer Coordinator 

Contract:  Permanent | 4 days / 28 hrs per week

Location:  Hybrid (North London community service locations / homeworking)

FEAST With Us (FEAST) is looking for an experienced, enthusiastic and proactive Volunteer Coordinator to play a key role in growing, supporting and celebrating our incredible volunteer community, with skills and passion for building relationships and delivering community impact.

Volunteers are at the heart of everything we do and you'll oversee the entire volunteer journey, from attraction and recruitment through to onboarding, development, engagement and recognition. You'll be the central point of contact, ensuring volunteers have a positive and rewarding experience while helping us continue to expand and strengthen our volunteer programme.

About FEAST With Us - Feeding and Empowering All Sustainably Together (FEAST)  

FEAST’s mission is to improve the nutrition, wellbeing, and health of people at risk of food insecurity. We work across London with charity and community partners to deliver nutrutious meal services and healthy eating programmes in homeless hostels and community centres.

Our meals use surplus food, and provide welcoming, inclusive spaces that bring people together and reduce loneliness. Our healthy eating programme empowers people by building nutrition knowledge, and developing practical cooking, food hygiene and budgeting skills. 

We’re a small but ambitious charity, with a passionate, supportive and collaborative team of 11 staff and 9 Trustees, supported by c200 volunteers.

Key Responsibilities: 

Volunteer recruitment: 

• Identify opportunities and develop meaningful and impactful roles for service delivery, skilled and corporate volunteers 

• Promote volunteer opportunities through different channels and networks 

• Implement initiatives to diversify our volunteer base and reduce barriers to volunteering 

• Build relationships with community organisations, partners, education providers and local networks 

• Safely and efficiently onboard new volunteers

Volunteer management: 

• Develop and implement the volunteer management strategy 

• Act as first point of contact for volunteers

• Develop and manage corporate volunteering partnerships 

• Maintain volunteer records, compliance documentation and reporting data

• Monitor, report and analyse volunteer data and key metrics

• Collect accurate and insightful data and case studies on the volunteers and their impact 

• Identify volunteering requirements and ensure sufficient coverage across projects and services 

• Review and improve volunteer processes and frameworks 

• Develop and manage our volunteer management platform, Volunteero 

Volunteer engagement & retention 

• Chair the Board of Volunteers to ensure volunteer voices are heard and represented 

• Coordinate volunteer communications, events, recognition activities and development opportunities 

• Make sure volunteer opportunities are nurturing and provide a safe, inclusive and welcoming environment 

• Implement appropriate reward and recognition initiatives to highlight volunteer impact and say thank you

• Gather volunteer feedback

Line Management Responsibilities: PT Volunteer Administrator (1 day per week) 

You will have

• > two years’ experience in volunteer management / coordination or community outreach 

• Strong interpersonal and communication skills across multiple channels 

• Empathy and patience when working with diverse groups of people

• Ability to build and maintain professional relationships with diverse stakeholders 

• Exceptional organisational skills with attention to details

• Results-driven approach with focus on outcomes and deliverables 

• Ability to manage multiple priorities and deadlines 

• Line management and team-building experience

• Adaptability, resilience and a positive mindset

• Proficiency in Microsoft Office suite and volunteer management systems (ideally Volunteero)

• Marketing and communications capabilities, including use of Canva 

• Level 3 Safeguarding qualification (or willingness to complete)

Desirable experience:

• CRM systems, ideally Beacon 

• Data management and analysis skills 

• Project management, corporate partnership management or events management

• Food insecurity and/or nutrition

Key Benefits 

• Flexible working hours 

• Hybrid working

• Holiday allowance: 25 days + bank holidays 

• Pension: 3% employee + 5% employer contribution 

• Enhanced maternity and paternity leave 

Senior Programme Coordinator

Liverpool or London

Liverpool - £32,205 | London - £35,646

Working hours: Full time (35 hours per week). Standard working hours between 9am – 5pm, Monday to Friday.

Working arrangements:  Hybrid homeworking (minimum 6 days per month in the office)

Are you enthusiastic, highly organised and enjoy improvement work? If so, come and join our client as Senior Coordinator!

This is a fantastic opportunity to join a collaborative and high performing team within the endoscopy accreditation programme (known as Joint Advisory Group, JAG), which works with endoscopy services across the UK and Ireland to ensure the highest quality of care for patients. The successful candidate will be experienced at overseeing a range of projects and will have a passion for improving health services.

About the role

The senior coordinator will be responsible for:

• Overseeing the accreditation pathway from start-to-finish, ensuring that the assessment process is managed efficiently and to high quality standards
• Delivering projects to improve the quality of the programme and the service that they offer endoscopy units across the UK and Ireland.
• Line managing a small team and taking responsibility for our clinical and managerial assessors across the UK and Ireland.
• Providing ideas to improve what they do, bringing in creativity and enthusiasm for process improvement and change.

About you

They’re looking for candidates with:

• Experience of working in a busy environment with multiple priorities.
• Excellent organisational skills, problem-solving ability and the ability to seek out and implement improvements in our processes.
• Strong communication skills and the ability to build relationships and collaborate with multiple stakeholders, including clinicians and senior staff.

About the Accreditation Unit (AU)

The AU comprises around 33 staff and 120 external accreditation assessors who work across six clinical areas. The AU is highly experienced and credible at leading professionally led and patient-centred clinical accreditation programmes as well as developing training packages for the endoscopy workforce. Each accreditation programme is clinically led and supported by a multi-disciplinary steering group that includes patient representation. The AU also hosts several large databases to support healthcare decision making, accreditation programmes and development of the endoscopy workforce.

Accreditation is a method of improving the quality of healthcare by assessing clinical services in relation to agreed standards. JAG is part of a wider accreditation unit and we pride ourselves on their dedication to delivering high quality work and making a difference. They have a culture of involvement; everyone’s views matter and we want you to contribute your ideas and help shape and improve what they do.

Closing date: 21 August 2026

Interviewing date: w/c 07 September 2026

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. 

Our client is all about our people – our members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them. 

We are looking for a Communications and Digital Campaigns Coordinator/Lead to work with Feeding Liverpool’s Food Alliance partners and staff team to increase the reach and collective impact of our work through communications, digital campaigns and storytelling.

The role will enable the food alliance in Liverpool to embrace and promote the voices and perspectives of Liverpool’s communities and partners - an essential step in creating a more equitable food system for everybody in the city.

We are open to hearing from candidates with diverse experiences about their ideas detailing how they would take this work forward.

This is an exciting time to join our organisation. We have a creative and dynamic staff team, a strong trustee board and a fantastically committed group of partners and member organisations. Furthermore, Liverpool’s Food Alliance is about to launch phase two of the city’s Good Food Plan, setting out our vision for the future of the partnership and the city. Liverpool is full of inspirational people who are active in building a city where everybody has access to good food.

Our work is led by their voices; therefore it is essential that the successful candidate is able to work collaboratively within our city-wide partnership. It is equally important that the post-holder is able to develop relationships within national networks, seeking inspiration and guidance from other parts of the country, to support Feeding Liverpool’s role in leading the Good Food Plan, and to act as a conduit for resources and inform work in Liverpool.

We have developed a detailed job description and person specification, which outlines the character and competencies needed for the role. We would refer potential candidates to our website for stories, reports and strategies that outline our approach.

The Communications and Digital Campaigns Coordinator/Lead will need to be hands-on and active within our communities. Feeding Liverpool aims to work flexibly with employees, and there will be the opportunity to work from home. However, given the nature of the role it is important that you will be able to commute to the office in Liverpool City Centre, and meetings across the city, on a regular basis.

Main Purpose of the Role

● To increase the reach, visibility and influence of Feeding Liverpool and the Good Food Plan, through strategic communications and integrated digital campaigns that engage key audiences and stakeholders.

● To ensure values-led storytelling across all channels, translating activity and impact into clear narratives that strengthen understanding, support and action.

● To drive engagement and demonstrate impact, using data, insights and partner collaboration to mobilise communities and evidence progress against shared goals.

Key Responsibilities

General Responsibilities

● Lead and deliver Feeding Liverpool’s communications and digital engagement to amplify the Good Food Plan, demonstrate impact, share resources, and strengthen collaboration.

● Work with partners across the Liverpool Food Alliance to amplify their activity, messaging and contributions to achieving shared goals.

● Develop and deliver communications strategies and campaign plans that are aligned with the Good Food Plan.

● Manage and develop Feeding Liverpool's digital presence through the effective use of content management systems, search engine optimisation (SEO) and digital communications best practice.

● Support the promotion of Feeding Liverpool’s programme of events, including pre- and post-event communications and engagement.

● To support the fundraising efforts of the organisation.

Copywriting and Content Creation

● Lead the creation of clear, engaging and accessible written content for a range of audiences and platforms.

● Create digital assets and marketing materials for social media, websites, reports, presentations and campaigns.

● Produce content including (but not limited to): case studies, reports, newsletters, website content, social media content, quotes, speeches, and campaign materials.

● Lead the creation of high-quality visual content, including photography, videography and short-form video content, to support Feeding Liverpool's communications, campaigns and events.

● Plan, film, edit and publish engaging multimedia content across digital channels, ensuring content is accessible, inclusive and aligned with organisational brand guidelines.

Media and PR

● Develop and maintain positive relationships with local, regional and sector media

● Identify opportunities to generate media coverage and proactively place stories

● Produce press releases, media briefings and other content for external publication

● Support the management of effective and timely communications

● Ensure consistent messaging across media and public-facing communications

Website

● Lead the development, maintenance and ongoing improvement of Feeding Liverpool’s website and the Good Food Plan digital presence

● Create and curate website content, working with team members and partners as required

● Regularly update key resources, including online maps, directories and information pages

Digital Campaigns

● Create and deliver digital campaigns that build narrative around key issues, initiatives and policy interventions to support the development of a fairer, healthier local food system.

● Utilise Feeding Liverpool’s digital platforms to build and maintain momentum on campaign issues through supporter mobilisation.

● Gather stories and insights from communities and partners across the network to inform communications.

● Identify and respond to political, social and media developments through timely, engaging communications and campaigns.

Monitoring and Analysis

● Monitor, analyse and report on website and social media performance, using insights to inform content planning and audience engagement strategies.

● Gather and analyse data that contributes to the monitoring of specific projects, initiatives and commissioned work.

● Lead the development of Feeding Liverpool’s annual impact report and individual project reports that demonstrate progress against the Good Food Plan.

Job Title: People Coordinator
Salary: £30,000 per annum
Hours: Full-time, 37.5 hours per week, Monday to Friday 9:30am – 5:30pm
Contract Type: Permanent
Location: Liverpool (Hybrid, 2/3 days working from home)
Reports to: People Manager

THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.

THE OPPORTUNITY
We are excited to offer a new opportunity to join a growing charity as a People Coordinator in our expanding Finance and Resources Directorate. As a People Coordinator, you will work closely with the People Manager and wider team to place our people, culture and values at the core of James’ Place, acting as a trusted and compassionate first point of contact for staff and managers.

You will provide advice and administrative support that enables fair, consistent and legally compliant HR practices, whilst ensuring every interaction is handled with sensitivity, professionalism and respect. From maintaining accurate records and supporting employee relations to coordinating recruitment, onboarding and training, your work will help create a seamless and supportive employee experience grounded in integrity, collaboration and care.

Beyond process, this role is central to fostering an inclusive, people-first culture where wellbeing, engagement and development are prioritised. You will contribute to meaningful charity-wide diversity, equity, inclusion and belonging (DEIB) initiatives, support managers to build capability, and help ensure colleagues feel valued and empowered to deliver life-changing outcomes for men in suicidal crisis.

KEY RESPONSIBILITIES
HR Advice and Administration

• Act as a first point of contact for managers and staff, providing general HR advice and guidance
• Manage a central HR email inbox, responding to both internal and external queries in a timely, professional and sensitive manner, always maintaining privacy and confidentiality
• Preparation of letters, contracts, job offers, and other HR administration, with oversight from the People Manager
• Collaborate with the Finance Team to ensure variations in contracts and payroll changes are communicated effectively
• Maintain accurate employee records and HR documentation using our HR portal, monitoring staff professional registrations, certifications, and training requirements
• Ensure compliance with employment legislation, regulations and statutory requirements, promoting fair and ethical workplace practices
• Monitor general HR trends, identify patterns and produce reports as required

Employee Relations (ER)

• Provide ER support, advice and guidance to managers
• Escalate unresolved or complex ER queries to the People Manager as appropriate
• Monitor ER trends, identify patterns and produce reports for the People Manager and senior leaders as required
• Conduct ER case administration including meeting coordination, minute-taking, and producing reports

Employee Lifecycle

• Coordinate recruitment and onboarding processes, including pre-employment checks, including references, DBS checks, right-to-work verification, and professional registrations
• Act as a superuser for our Applicant Tracking System (ATS) to coordinate recruitment and selection processes
• Coordinate the leavers process including issuing acknowledgements and letters, arranging exit interviews and other exiting administration duties

Learning, Development and Training

• Maintain training records, tracking completion, certification, and expirations
• Ensure mandatory training is assigned during the onboarding process, completed and recorded, extracting regular reports for managers
• Support managers in training coordination including scheduling, managing attendance, supporting evaluation and reporting on impact

People, Culture and Values

• Contribute to an inclusive, people-first culture, strengthening diversity, equity, inclusion and belonging (DEIB) initiatives, development pathways and wellbeing so that our people can deliver the best outcomes for men in suicidal crisis
• Support employee engagement, wellbeing initiatives and other HR projects, in collaboration with the People Manager, and report on their results
• Demonstrate commitment to the James' Place values of Focus, Bravery, Compassion, Professionalism, Collaboration, Respect and Hope through all aspects of work.

PERSON SPECIFICATION
This role is ideal for an individual with generalist HR experience, an understanding of HR policies, procedures, and employment law, and a genuine passion for supporting others. You will have excellent communication, organisation and conflict-resolution skills with the ability to manage competing priorities and work both independently and collaboratively.

You will demonstrate a genuine commitment to creating a positive, inclusive employee experience, embody the James’ Place values in all that you do, and actively promote diversity, equity, inclusion and belonging.

The ideal candidate will be detail-oriented, confident in handling sensitive information, and capable of extracting and reporting on data to support informed decision-making, with strong IT proficiency across workplace systems.

Essential
Qualifications and Memberships

• CIPD Level 3 / Foundation Qualification or equivalent

Knowledge, Skills and Experience

• Experience of working in a generalist HR (or related) role
• Knowledge of HR policies, procedures, and employment legislation
• Excellent interpersonal, communication and conflict-resolution skills
• Excellent organisational, administrative and attention to details skills
• Ability to covey information clearly and effectively, both verbally and in writing
• Ability to manage time effectively, prioritise workload and meet deadlines
• Ability to record, capture and interpret data to inform evidence-based decision making
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong IT skills with the ability to learn new systems quickly and efficiently
• Competency with current office technology including MS Teams, Microsoft 365 applications, and emails and calendars
• Ability to work independently and as part of a team

Values

• Genuine passion for creating a positive, supportive and inclusive employee experience
• Ability to engage and act in accordance with organisational values and professional behaviours
• Ability to promote diversity, equity, inclusion and belonging
• Ability to work collaboratively with others
• Ability to be transparent, honest and show discretion when needed

Desirable

• Experience of working in the third sector, therapeutic environments or health-based settings
• Understanding of, and interest in, mental health and suicide prevention

WE OFFER

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

APPLICATION PROCESS
How to Apply
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three competency-based questions. We recommend for you to use the STAR (Situation, Task, Action, Result) method as a way of clearly and concisely outlining your skills, knowledge and experience.

Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity.

Key Dates
Closing date for applications: Friday 28th August, 9am
Interviews are expected to be held Tuesday 8th September.

Next Steps
If your application is shortlisted, we will contact you by email following the closing date to invite you to an in-person interview with up to three members of the James’ Place team. You will be able to choose a convenient interview slot using our self-service scheduling system.

The interview will be competency-based, giving you the opportunity to demonstrate your skills, knowledge, and experience in relation to the role requirements outlined in the person specification.

If your application is not shortlisted, we will contact you by email within two weeks of the closing date to let you know the outcome of your application. We encourage you to register for future job alerts here, so we can keep you informed about other opportunities at James’ Place that may be of interest to you.

Support
If you have any queries or experience challenges with the application process, please email [email protected].

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

REF-230164

Future First is looking for an engaging and organised Senior School Membership Coordinator to build strong relationships with our member schools and help ensure more young people benefit from the power of alumni networks.

This is an exciting opportunity to join a mission-driven charity working to ensure every state school and college is supported by a thriving alumni community. You'll manage a portfolio of schools, deliver engaging workshops to young people, support employer partnerships and help grow our membership so we can reach even more students.

We're looking for someone with excellent relationship-building and communication skills, who is confident delivering in school settings, highly organised and motivated by making a difference. Experience using a CRM (ideally Salesforce) is desirable, and you'll be comfortable balancing a varied workload in a fast-paced, collaborative team.

Although the role is remote first, due to travel requirements to our member schools, we are looking for someone ideally located in London, Birmingham or Manchester. 

You must also have a full driving licence and access to a vehicle that you can use for work travel. Unfortunately, if you don't have both of these you will not be suitable for this opportunity.

To find out more and for full instructions on how to apply, please download the job pack.

As a Housing Options Officer, you will provide housing-related support, advice, and guidance to vulnerable young people aged 16-35 living in YMCA accommodation. You will work closely with residents to help them develop independent living skills, manage their tenancies, maximise their income, access education and employment opportunities, and move on to sustainable housing solutions. 

What you'll be doing

• Managing a caseload of young people and providing person-centred support.
• Completing assessments, support plans, and risk assessments.
• Supporting residents with budgeting, welfare benefits, tenancy sustainment, and life skills.
• Working with housing providers, local authorities, and support agencies to secure positive move-on outcomes.
• Managing rent arrears, anti-social behaviour, and resident welfare issues.
• Promoting safeguarding, wellbeing, and a psychologically informed environment (PIE).
• Acting as a shift lead when required and helping maintain a safe and supportive accommodation environment. 

About You

We are looking for someone who:

• Has experience supporting young people or vulnerable adults in a housing, support, youth work, or customer-facing environment.
• Understands the challenges facing young people experiencing homelessness.
• Has excellent communication, organisation, and relationship-building skills.
• Can work effectively with a range of internal and external partners.
• Is passionate about helping young people achieve positive futures.
• Can maintain professional boundaries while providing compassionate support.