Supporter service officer jobs in Harrow

HR Business Partner

British Paralympic Association

London, Greater London (Hybrid) 9.67 miles

£54,000 - £60,000 per year pro rata depending on professional qualifications and experience

Part-time (3 days a week)

Temporary

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Job description

The Human Resources Business Partner will lead all aspects of HR across ParalympicsGB and oversee the design, coordination, and delivery of learning and development (L&D) for a workforce of approximately 50 employees.

REPORTS TO: Head of Governance, Planning, and Risk

TYPE OF CONTRACT: 12-Month Fixed Term

SALARY BAND: £54,000 - £60,000 (Pro Rata) dependent on professional qualifications and experience

HOURS OF WORK: Part-Time, 22.5 hours per week (0.6 FTE). Fixed Working Days – Tuesday, Wednesday, Thursday.

LOCATION: London (Hybrid arrangements available in line with organisational policy).

This role is central to ensuring that ParalympicsGB maintains a positive, high performing culture, underpinned by effective people management, robust HR processes, and meaningful development opportunities for all staff.

Working three days per week (0.6 FTE), the postholder will act as the organisation’s primary HR contact, providing expert guidance to Directors, Heads of Department and Managers, and ensuring compliance with current UK employment legislation and best practice, supported by continuous professional development.

KEY RESPONSIBILITIES:

Human Resources Management

· Serve as the first point of contact for all HR matters across the organisation, providing expert advice and support to managers on: employee relations, performance, conduct, absence, wellbeing, family-friendly accommodations (e.g. flexible working requests).

· Manage HR casework as it arises, ensuring timely, fair and legally compliant resolution.

· Ensure compliance with employment law, safeguarding requirements and internal governance standards; appropriately maintaining and updating HR policies, procedures, and employee records.

· Oversee recruitment and onboarding processes, ensuring a positive and inclusive candidate experience.

· Support organisational initiatives related to inclusion, diversity, equality and accessibility.

· Support organisational change as required, ensuring effective communication and engagement throughout.

· Proactively maintain awareness of legislative changes and HR best practice through continuous professional development, sharing implications and recommendations with leadership.

· Line Management of the Recruitment and Corporate Services Officer.

Reward and Job Evaluation

· Understand, evaluate and advise on benefits and reward packages, ensuring they remain competitive, equitable and aligned to organisational values.

· Contribute to job evaluation processes and develop/update job descriptions in line with market expectations and internal consistency.

Performance Framework Administration

· Lead the administration and continuous improvement of ParalympicsGB’s performance management framework.

· Ensure Directors, Heads of Department and Managers conduct regular performance conversations with their teams.

· Provide guidance and training to managers on effective performance management, including standards and tools for high-quality objective setting, mid-year check-ins and year-end reviews.

· Monitor and assure the quality of objectives and performance review conversations, ensuring fairness, consistency and alignment to organisational goals.

· Collect and analyse performance data to identify trends and improvement opportunities.

· Report performance insights and recommendations to senior leadership and inform succession and L&D priorities.

Learning and Development

· Oversee delivery of an annual learning and development programme for all staff in partnership with senior leadership and the Corporate Services team.

· Ensure every employee has an up-to-date individual learning and development plan.

· Identify organisational training needs and coordinate workshops, training sessions, and development opportunities; sourcing appropriate internal or external solutions as needed, supported by the Corporate Services team.

· Evaluate the impact of L&D initiatives and recommend improvements.

People, Culture and Organisational Development

· Contribute to initiatives that strengthen organisational culture, staff engagement and wellbeing.

· Support workforce planning and organisational development projects.

· Promote ParalympicsGB’s values and commitment to a positive, inclusive working environment.

PERSON SPECIFICATION:

Knowledge, Skills, and Experience

Essential

· A recognised HR qualification (e.g., CIPD Level 5 or above).

· Significant experience in a similar HR Business Partner or HR Business Partner/L&D combined role.

· Strong knowledge of UK employment law and HR best practice.

· Experience managing employee relations cases with confidence and professionalism.

· Demonstrated ability to design and deliver learning and development programmes.

· Experience administering a performance framework and supporting managers to set high-quality objectives and conduct effective reviews.

Desirable

· Experience working in a charity, sport, or high performance environment.

· Knowledge of safeguarding and wellbeing frameworks.

· Experience supporting organisational culture or change initiatives.

· Expertise in inclusion, diversity, equality and accessibility strategies (policy, training and measurement).

· Experience designing and implementing quality assurance processes for performance management.

· Experience with reward and benefits evaluation, market benchmarking and job evaluation methodologies.

Behavioural Competencies and Qualities

· Excellent interpersonal, communication and influencing skills.

· Strong organisational skills and attention to detail.

· Ability to work independently and manage competing priorities.

· Ability to operate with absolute discretion on confidential matters, with an understanding of when to escalate issues as appropriate

· Committed, enthusiastic and motivated

· Willingness and desire to entertain new ideas and seize opportunities

· Willingness to accept and encourage constructive challenges

· A willingness to do what is needed to get the job done

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.

VALUES

ParalympicsGB is an organisation with a unique role and key responsibilities within the UK high performance system. Delivery of our ambitions very much relies on both working in partnership with others, and by focusing on our two strategic priorities: taking the best prepared team to each summer and winter Games and inspiring social change.

As an organisation we are committed to three values: excellence, respect, and integrity. Every ParalympicsGB member is expected to adhere to:

Excellence

Everything we do reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive, and progressive approach to our interactions with others. Like the athletes that we support, we will always challenge ourselves and others to do better.

Respect

Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion, and the value of our differences.

Integrity

We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.

Organisation

British Paralympic Association View profile

Registered Charity

21 - 50

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Posted on: 25 March 2026

Closing date: 13 April 2026 at 11:30

Tags: Human Resources

The client requests no contact from agencies or media sales.

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Careers Specialist

Not For Profit People

Greater London (On-site)

London, Greater London

£33,000 - £35,000 Per Annum

Full-time

Contract (Fixed term for 12 months (with possibility of extension))

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Job description

Careers Specialist

We are looking for an experienced and passionate Careers Specialist with a strong background in supporting people facing various barriers to employment, including those from disadvantaged or underrepresented backgrounds.

You will play a key role in guiding and empowering young people aged 16–26 to develop their skills, confidence, and aspirations, helping them to achieve sustainable employment and realise their full potential.

Position: Careers Specialist

Location: London/Hybrid

Salary: £33k - 35k per annum (depending on experience)

Hours: 37.5 hours per week (Monday to Friday)

Contract: Fixed term for 12 months (with possibility of extension)

Start date: April - May 2026

Benefits: 27 days holiday per year PLUS the 1st Friday of every month is a half day. Pension and contributions are payable 3% after 3 months of service, employee assistance programme.

Closing Date: 24th April 2026

About the Role

As a Careers Specialist, you will demonstrate a genuine passion for making a difference in young people’s lives. You’ll have the ability to build trusting relationships, broaden horizons, and inspire young people to be ambitious about their future.

You will be working for a charity that transforms the lives of young people facing barriers to employment. Through personalised guidance, mentoring, and access to meaningful opportunities, you’ll help them develop the skills, confidence, and direction needed to achieve their full potential and thrive in sustainable careers.

Main duties and responsibilities

Provide individual, person-centred Information, Advice and Guidance (IAG) to young people on the programme, supporting them to identify and work towards their career goals.
Identify and create opportunities for employment, training, and education that align with participants’ interests, abilities, and aspirations.
Deliver workshops, group sessions, and outreach activities to engage young people across multiple London boroughs.
Support young people in their job search by assisting with CVs, applications, interviews, and professional skills development.
Maintain a client-centred and inclusive approach, ensuring sensitivity to the diverse backgrounds, experiences, and needs of each young person.
Record and monitor progress accurately using internal databases and contribute to evaluation and reporting for funders and partners.
Collaborate with delivery partners to achieve agreed milestones and outcomes, ensuring a coordinated and effective service offer.
Represent the programme at internal and external meetings, promoting good practice and sharing insights to continuously improve service delivery.
Contribute to a positive, supportive, and learning-focused team culture, sharing ideas and best practice to enhance the organisation’s impact.

About You

To be successful in the role of Careers Specialist, you will have resilience, a belief that there is always a way forward, and an innovative approach to youth engagement.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

Experience, Qualifications and Skills

Experience supporting young people or adults from disadvantaged or underrepresented backgrounds to overcome barriers and move into sustainable employment, education, or training.
Proven ability to build trust, motivate, and empower clients, particularly those with complex or multiple needs.
Strong communication skills, both written and verbal, with the ability to adapt style for different audiences.
Experience delivering training sessions, employability workshops, or group activities to young people.
Sound understanding of safeguarding responsibilities and risk assessment when working with vulnerable individuals.
Empathetic, engaging, and innovative, able to inspire confidence and encourage ambition while maintaining clear professional boundaries.
Highly organised with excellent time management, administrative, and record-keeping skills.
Comfortable working both independently and collaboratively as part of a supportive team.
Confident using IT systems and databases (e.g., Salesforce or similar CRM tools) to record and monitor progress.
Resilient, adaptable, and solutions-focused, with a genuine commitment to helping young people reach their full potential.

You may have gained relevant experience in roles such as Careers Advisor, Employment Coach, Youth Worker, Recruitment Consultant, HR or Training Specialist, Programme Officer, or any other position focused on helping people overcome barriers to achieve meaningful employment and personal growth.

What matters most is your ability to engage, motivate, and guide young people towards achieving their full potential. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Organisation

Not For Profit People View profile

Advertising Agency

6 - 10

View profile

Posted on: 27 March 2026

Closing date: 24 April 2026 at 23:30

Job ref: 8303

Tags: Advice / Information, Social Care / Development, Education, Recruitment, Youth / Children

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Director of Policy and Engagement

Prospectus

London, Greater London (On-site) 10.65 miles

£63,538 per annum

Full-time

Contract (Up to 12 months)

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Job description

Our client, a well-known anti-poverty charity is looking to recruit a Director of Policy & Engagement on a maternity contract of up to 12 months. This great charity provides front-line advice, advocacy and campaigning and policy work on behalf of people in London beneath pension age, who are experiencing issues around benefit payments, disability and housing or who are at risk of homelessness. The services they provide have become even more essential during the current cost of living crisis.

The role:
As Director of Policy & Engagement, you will lead the organisation’s policy, public affairs, and campaigns function, shaping and delivering local and national influencing to drive change on social security and housing issues. You will ensure the voices of people with lived experience are central to all of the organisation’s work, embedding meaningful participation across the organisation, in governance, services, policy and campaigns.

You will also oversee strategic external communications to support the organisation’s influencing, brand and fundraising objectives and will direct all fundraising for your department including managing funder relationships, identifying opportunities and leading on bid writing and reporting.

This is a senior leadership role with responsibility for influencing policy and practice locally and nationally and representing the charity as a spokesperson in the media, with government ministers, MPs, and other senior stakeholders.

You will manage a small multidisciplinary team of four, ensuring integrated effective delivery across the organisation.

The role will cover strategic leadership, policy, public affairs & campaigns, stakeholder & media engagement, external communications, embedding participation, fundraising leadership, team leadership and cross-organisational Integration.

The person:
The successful candidate will be a strategic, politically astute leader with experience of leading policy, public affairs and campaigns at a senior level. They will have experience of integrating research campaigns, participation, external communications and fundraising to deliver impact locally and nationally. They will have excellent media stakeholder and political engagement skills, with experience of acting as a spokesperson for an organisation. This person will value and embed lived experience in all aspects of their work and will have a strong understanding of social security and housing policy.

This person will also have substantial experience of leading on research for social policy influencing purposes in addition to having developed and shaped policy for an organisation in a charity which works towards combatting poverty and other social justice issues. Having managed political and media engagement and external influencing activities in the past, this person will be an effective relationship manager both internally and externally, in addition to having provided knowledge based leadership to small teams in the charity sector. In addition to being a highly effective project manager, this person will be a very strong communicator both verbally and in writing, and will be fully committed to the aims and objectives of this anti-poverty charity.

This organisation is an equal opportunity employer. People with lived experience of poverty, from global majority backgrounds, LGBTQIA+ individuals and disabled people are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.

Organisation

Prospectus View profile

Recruitment Agency

101 - 500

View profile

Posted on: 18 March 2026

Closing date: 14 April 2026 at 23:59

Job ref: 193462

Tags: Campaigns, Policy, Engagement / Outreach

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Director of Finance and IT

Breakthrough T1D

London, Greater London (Hybrid) 14.81 miles

£80,000 per year

Full-time

Permanent

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Job description

Location: Hybrid working - Part London office-based (E14) and part home working. The post holder will work a minimum of one day a week in the office.

Salary: £80,000 per annum

Hours: 35 hours per week

Closing date: Tuesday 7 April 2026 at 10.00am

Interview date: The interviews will take place in the afternoons of Tuesday 21 and Wednesday 22 April 2026 in person at our London office. There will be a final interview stage during week commencing 27 April 2026.

This is a permanent role.

Who we are looking for

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Director of Finance and IT to help us build on this momentum.

We are seeking an experienced leader to join Breakthrough T1D’s Senior Management Team, in playing a critical role in the delivery of our ambitious 10-year strategy and ensure we are set for future success and ultimate impact towards our mission.

A qualified accountant, you will lead the finance team in ensuring Breakthrough T1D is financially strong, providing sound financial stewardship, thoughtful investment, and values-led decision-making through a sustainable financial model that enables delivery of strategic objectives.

You will be experienced in leading an IT strategy that works to strengthen our digital maturity, improving operational efficiency, enhancing cyber resilience, and enabling innovation across Breakthrough T1D.

This is an exciting time to be joining BreakthroughT1D and an opportunity to the shape the Finance and IT functions to enable us to deliver to our mission

Experience required

Senior level finance experience including developing, delivering and communicating financial strategy
Experience overseeing IT or digital functions at a strategic level · Understanding of cyber security risk management and data protection obligations (including GDPR and AI)
Significant experience of working with financial accounting software, word processing and spreadsheet packages
A thorough understanding of voluntary income fundraising
Knowledge of VAT and direct taxation as they affect charities and associated subsidiary trading arms
Experience of using Sage accounting software

About Breakthrough T1D

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.

Employee benefits

As an employer we offer:

Hybrid working arrangements
Flexible working and will consider compressed hours
Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
Season ticket and cycle loan
Pension scheme
Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
Personalised training to suit your career aspirations and professional development

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.

Organisation