Supporter services advisor jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for someone who genuinely wants to make a difference, previous money advice experience is not essential - we will provide the training and support required. If you are a natural problem solver, an excellent communicator, and someone who enjoys helping people overcome personal challenges - this could be the role for you!
The Outreach Money Advice Caseworker will provide specialist money and debt advice to people experiencing financial hardship, with a particular focus on preventing homelessness, sustaining tenancies and supporting residents to achieve long-term financial stability.
Using a relationship-based, person-centred approach, you will deliver outreach across Devon through home visits, community venues and flexible methods of communication, ensuring vulnerable residents can access the support they need.
We have numerous roles available, two are based in Exeter and surrounding areas and one is based in Torridge and West Devon.
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.
St James’s Piccadilly is a Church of England parish in the heart of London. In addition to the regular services, a large and dynamic congregation, and committed staff team, we run and support a network of people with refugee asylum seeker lived experience, offering practical help and pastoral care.
The new role of HR Manager will support the church’s senior leadership in ensuring that St James’s staffing is aligned to meet strategic and operational requirements throughout the Wren project (see our website for details).
The successful candidate will have proven HR generalist experience (minimum of 5+ years); a proven track record of successfully providing HR support, advice and guidance for change/growth projects; CIPD certification – Level 5 or in the process of completing it; comfortable working with HR systems, data and Microsoft Office.
Candidates do not have to identify as Christian or belong to a religious faith, but the successful candidate will be in sympathy with, and actively promote St James’s ethos and values.
St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+.
Full role description including application process can be downloaded on our website.
Closing date for applications: midday Friday 11th September 2026
Interviews: planned for Tuesday 22nd September 2026
The client requests no contact from agencies or media sales.
Job title: Training Manager
Organisation: Immigration Law Practitioners’ Association (ILPA)
Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.
Deadline: 9am, Monday 21st September.
Salary: £33,000-£35,000 with scope to offer a higher salary depending on experience.
Hours: Full time; 9am-5pm Monday-Friday.
About the role:
ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. We deliver over 60 courses and conferences a year to an average of 2,000 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants.
The Training Manager will not directly teach any training content but will run this programme end to end, ensuring all trainings and events are delivered professionally, to a high standard. This is a hands-on role that requires strong organisational skills, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training.
Key Responsibilities
Programme planning and development
• Build and manage the annual and quarterly training schedule with a balance of advanced, intermediate and introductory courses across immigration, asylum and nationality law
• Facilitate and support the Training Advisory Board to identify priorities and emerging issues
• Respond to changes in immigration law with short notice trainings where appropriate
Tutor and content management
• Contact, contract and manage ILPA’s panel of external tutors
• Work closely with tutors on the overall planning and delivery, providing admin support in the production of accurate, up-to-date course materials
• Maintain and update appropriate guidance for tutors and conference chairs
Event delivery
• Set up all events on Eventbrite, including pricing, discounts, communications and refunds
• Host online events and support hybrid delivery of trainings and conferences when required, troubleshooting technical issues on the day
Income, reporting and evaluation
• Monitor and report on key data including bookings, attendance, costs and income
• Optimise participant feedback rates, monitor satisfaction and take action where needed
• Monitor trends and use data analysis to inform future programme planning
• Review pricing strategy and initiatives to inform recommendations
Marketing and engagement
• Market events, including through ILPA’s weekly all-member update, targeted email updates to relevant working groups, selected social media and other communication channels to reach beyond our membership
• Respond to participant queries and ensure excellent customer experience
Systems and administration
• Maintain accurate records, contracts, schedules and evaluation data
• Ensure compliance with GDPR and internal policies
• Make appropriate use of systems including Eventbrite and Salesforce to manage and analyse programme efficacy
Person Specification
Essential
• Experience managing training or professional development programmes
• Ability to think strategically and develop the training programme in response to feedback and changes in immigration policy.
• Excellent communication skills and the ability to hold relationships with a range of stakeholders including senior practitioners, tutors, venues and ILPA members.
•Experience in event planning and in commissioning a variety of supporting services and vendors.
• Experience in event delivery and the ability to manage a small team to support delivery of an in-person event or conference.
• Strong digital and numerical skills including ticket management, online event, CRM platforms as well as Excel.
• Ability and confidence to host or facilitate online trainings and events
• Ability to work independently in a small charity team
• Strong organisational skills and confidence managing a busy scheduleand ability to resolve issues efficiently despite competing deadlines.
Desirable
• Knowledge of immigration, asylum or nationality law
• Experience in a charity, membership body or legal-sector environment
• Experience commissioning or managing external tutors or contributors
• Experience of using Salesforce, Eventbrite, Quickbooks, MS Teams, Zoom
How to Apply
To apply, please complete the following forms and submit them as per the instructions on our website (linked).
- ILPA Application Form
- ILPA Equalities Monitoring Form
Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application form.
Please submit a completed ILPA application form and equalities monitoring form as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered.
If you need the forms in an alternative format or require adjustments, contact recruitment. The email address can be found on our wesbite (linked).
Deadline: 9am, Monday 21st September.
The client requests no contact from agencies or media sales.
The Diocese of Southwell & Nottingham has a vision of bringing God's Living Hope to the city, towns and villages of Nottinghamshire and is committed to its mission of Growing Disciples of Christ with Compassion, Confidence and Courage. A key aspect of that vision is the articulation of seven Areas of Focus that healthy churches attend to: Inspiring Worship, Reaching Younger, Enhancing Diversity, Growing Leaders, Enabling Commitment, Encouraging Generosity and Nurturing Prayer.
Working closely with the Bishop of Southwell & Nottingham, this is an opportunity to join the Bishop's Office team, working with and for the bishop across the diocese in service of the Church's mission.
Day to day, the Chaplain works closely with others to support the Bishop's public ministry, with key accountabilities for liturgical, pastoral and ministry support, as well as liaising with the Safeguarding Team and Registrar, and overseeing episcopal administration. The role also focuses on supporting the bishop's ministry in the areas of inspiring worship and nurturing prayer.
We are looking for someone who brings theological wisdom, pastoral sensitivity, discretion, and sound judgement, alongside the ability to manage a varied and demanding workload, helping to sustain the Bishop's ministry in both strategic and personal ways. This role would suit someone who is prayerful, collaborative, and adaptable, and who is equally at ease supporting worship and ministry, working with senior colleagues in sensitive and sometimes complex matters. It offers an opportunity to combine spiritual maturity with practical leadership, with the growth of their own ministry under the Bishop's guidance.
Responsibilities
Liturgical, Pastoral and Ministry Support (30%)
Oversee planning for key services across the diocese, including confirmations and institutions, maintain digital resources for churches and support the Bishop at these services as needed.
On the Bishop's behalf, consult and advise Cathedral, incumbents and churchwardens on the planning and delivery of any service in which the Bishop plays a part, ensuring Orders of Service are signed off and accessible to the Bishop as appropriate.
Discern the next season of support for 'Nurturing Prayer' at both diocesan and parish level, work in collaboration with the Discipleship & Ministry team to develop a strategic approach. As required, lead on the planning and delivery of activity.
Support the worship and prayer life of key gatherings; such as Bishop's Council and Diocesan Synod, as well as other diocesan events.
Assist the bishop in his teaching ministry as needed, research matters, attend key leadership training days, and support and contribute to the programme as appropriate.
Take opportunities to lead and preach at services or teaching events at the invitation of parishes across the diocese.
Advise on and provide bespoke prayers and liturgies, faithful to the Anglican tradition, for a variety of civic and ecclesiastical occasions.
In collaboration with Bishop's Ecumenical Advisor and Churches Together Nottinghamshire (CTN) fulfil the role of Diocesan Ecumenical Officer (DEO)
Safeguarding & Episcopal administration (35%)
In conjunction with the Registry, advise on and ensure that clergy licences and Permissions to Officiate are administered in a timely and appropriate manner, in line with all requirements for Safer Recruitment and House of Bishops' policies.
Ensure the Bishop's Office support parishes in their compliance with all legal requirements including in relation to the suspension of benefices and pastoral reorganisation, service provision and building usage.
Oversee administration for C4 applications, the Overseas Clergy Measure and Eucharistic Assistants.
Support the administration of the Clergy Discipline Measure and complaint and grievance procedures relating to clergy.
Be the first point of contact in the Bishop's Office for safeguarding matters; liaise with the Diocesan Safeguarding Officer; and attend diocesan and national safeguarding planning group meetings on behalf of the bishop, where appropriate. Represent the diocesan bishop at the Diocesan Safeguarding Advisory Board (DSAP).
Work with the Bishop's Office team to ensure the effective management of clergy files and processes, in line with the 2021 Clergy Files Policy Guidance, GDPR, and clergy appointments, including the accurate maintenance of the National Clergy Register.
Work with the Bishop and Head of Staff & Strategic Projects in circulating key communications, including Pastoral Letters and Ad Clerum. Also ensure that existing Ad Clera are updated to reflect latest House of Bishops' practice guidance and policies.
Respond to 'Bishop to Bishop' enquiries and Current Clergy Status Letters (CCSL) to provide reference requests as required.
Oversees the work of the Senior Administrator in in managing effective administration of processes and use of data in relation to Ministers and Church Officers.
Collective working (20%)
Work closely with the Head of Staff & Strategic Projects in making recommendations and proposals to the Bishop on the effective management of key issues, which may arise.
Work with the Head of Staff & Strategic Projects and the wider diocesan team to support communication of the bishop's ministry and missional priorities through diocesan communication channels and other public or parliamentary channels.
Play an active role in the life of the Bishop Office team, working in collaboration with Advisory roles and as part of strategic projects as required.
Help foster good communication and support between the diocese, the Bishop's staff and the Cathedral staff.
Assist the Bishop and his wife in their personal ministry and mission, including significant hospitality events, leadership training or evangelistic outreach.
Healthy cultures (15%)
Attend to the spirituality and prayer that underpin the work of the Bishop's Core Team in sustaining momentum during a season of considerable growth and change.
Be someone to whom the Bishop can turn and speak in confidence.
Assist with the theological and pastoral dimensions of the Bishop's ministry, ensuring that pastoral concerns are redirected and followed up appropriately.
Help protect the Bishop from the pressures of the present moment, guard his humanity, and ensure faithfulness to the wider vision of his ministry.
The Chaplain will be expected to be a regular worshipper in a local congregation.
Person Specification
Ordained priest in the Church of England, with several years' experience in a post-ordination role.
Some experience of working with Archdeacons, Area Deans and Parish oversight and governance.
Some knowledge of Church of England's processes and procedures in relation to Clergy management and episcopal administration.
Excellent knowledge of safeguarding, safeguarding leadership and Clergy Discipline Measure in order to support the Bishop.
Theologically alert to situations that might arise, and able to prepare responses that reflect this.
Aligned with the Bishop's priorities in order to support his ministry effectively, demonstrating this through all aspects of the role.
A prayerful person, calm and effective in stressful and pressured situations.
Enjoys collective working, providing leadership and support as required.
Emotionally intelligent, able to respond to diverse situations with understanding and appreciation of those involved.
Committed to the growth of their own ministry under the Bishop's guidance, with theological, teaching and pastoral interests.
Willing and able to work flexibly, recognising that Church life does not fit normal office hours. You can expect to work some evenings and weekends, and to attend and participate in meetings and events.
Creative skills in liturgy to lead diverse forms of worship.
A commitment to growing disciples, evangelism and supporting church growth.
Ability to nurture rhythms of prayer and worship for themselves and others.
Digitally literate; a confident user of the Microsoft suite, databases and other applications.
Excellent communication skills, verbal and written.
Ability to represent the Bishop and provide pastoral support on his behalf.
Ability to work to deadlines and manage a varied workload.
Closing date: Monday 28 September 2026
Interviews: Thursday 8 October 2026
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



We are looking for a Local Services Manager to join our team on a permanent, part time basis, working 21 hours per week. The role is homebased, with flexible hours between 9am and 5pm.
You will cover West Sussex, so regular travel and access to a vehicle are essential. Each Tuesday, you will work from our Horsham office to support and directly manage local volunteers. Mileage claims will be paid from the West Sussex border.
You will also work with colleagues across the wider Sussex area to support regional service development and strengthen provision for people affected by dementia.
This is a high impact leadership opportunity to lead the delivery and ongoing development of our dementia support services across a diverse and largely rural county.
You will play a critical role in ensuring people affected by dementia receive high-quality, accessible and person-centred support, while working within a well-established, innovative, grant-funded contract.
At Alzheimer’s Society, we provide Help and Hope for everyone affected by dementia. Our work is driven by our values, purpose and strategic direction, supporting people today while working towards a better future. We are looking for candidates who understand our mission and can show how their leadership approach aligns with our values.
As Local Services Manager, you will set the tone for a confident, supportive and accountable team. You will helpstaff and volunteers understand what good looks like, encourage development, and make sure the service continues to deliver meaningful support for people affected by dementia.
You will work closely with fellow Local Services Managers and contribute to the South East Regional Management Team, giving you exposure to wider strategic leadership and development opportunities.
This role is particularly suited to candidates who are ready to step into leadership, build on their experience, and broaden their impact.
About you
You will have:
- Experience managing or supporting service delivery, ideally within health, social care or community settings, or transferable experience from related sectors.
- Experience of leading people, or clear leadership potential, with the ability to create a high performing team culture while maintaining individual accountability and supporting staff wellbeing.
- Experience supporting volunteers would be advantageous, particularly where this involved building positive relationships and helping people feel valued.
- You will be confident using IT systems and managing and reviewing information through computerised recording systems. You will also be able to confidently navigate relationships through virtual means, including Teams.
- A commitment to continually improving services for people affected by dementia, informed by their experiences. You will understand our purpose and strategic direction and be focused on meeting the needs of West Sussex’s diverse communities, driving forward equity and accessibility in our service.
- Comfortable working independently and collaboratively across a dispersed team.
- Have strong organisational and relationship-building skills, with the ability to engage stakeholders and monitor performance.
- Ability to travel regularly across West Sussex and maintain a strong local presence.
Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.
Key Responsibilities:
- Providing strategic leadership of contract delivery, ensuring performance, quality, and compliance
- Providing day-to-day leadership for Dementia Advisers and volunteers, ensuring people are clear about priorities and supported to do their best work.
- Using regular conversations, coaching and clear expectations to support performance, development and wellbeing.
- Ensuring volunteers are informed, confident and able to contribute effectively.
- Collaborating with fellow Local Services Managers to provide cohesive leadership across the regionto ensure seamless delivery. You will also be part of the South East Regional Management Team, with occasional face to face meetings outside of the immediate area.
- Contributing to quality monitoring, performance review and continuous improvement across the West Sussex team.
- Building relationships with local authorities, the health board, and pathway partners, including presenting to diverse audiences and advocating for people with dementia and the service. This may also include occasional requests for media interviews.
- Identifying opportunities to strengthen services and improve outcomes for people affected by dementia.
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
We are recruiting an experienced Operations & Business Services Manager to provide strategic oversight across operational services, contracts, partnerships, governance and business support functions.
This is a varied and influential role that sits at the heart of the organisation, supporting strategic decision-making and ensuring robust systems, processes and controls are in place to support organisational objectives and strengthen organisational resilience.
Working closely with senior leaders, global teams and external partners, you will drive continuous improvement, support effective decision-making and help ensure operational services continue to meet the needs of staff and stakeholders in a rapidly changing environment.
The successful candidate will act as a trusted advisor to senior leadership, leading on key operational priorities whilst identifying opportunities to strengthen organisational effectiveness, mitigate risk and improve ways of working across the organisation.
Key responsibilities
Strategic Operations and Organisational Effectiveness
- Lead the development and continuous improvement of operational systems, policies, processes and tools.
- Identify opportunities to improve efficiency, strengthen controls and enhance organisational effectiveness.
- Support organisational planning, budget management and performance monitoring.
- Use operational insights, business intelligence and performance data to support decision-making.
- Contribute to the development and implementation of strategic organisational priorities.
- Lead on organisational contract management and oversight.
- Support donor, partner and supplier contracting processes.
- Manage partnership due diligence requirements and ensure compliance with organisational policies.
- Develop and maintain effective supplier relationships and oversee service performance.
- Support procurement activity, contract renewals and supplier reviews.
- Support the development, implementation and review of organisational policies and procedures.
- Maintain operational risk registers and support effective risk management processes.
- Ensure compliance with organisational, legal and regulatory requirements.
- Oversee insurance renewals, claims administration and broker relationships.
- Support business continuity planning and organisational resilience initiatives.
- Ensure organisational records, documentation and knowledge management systems remain accurate and up to date.
- Oversee key business support services and operational systems.
- Manage and support a small team, including oversight of the organisation's IT provision.
- Ensure systems, software and operational services remain fit for purpose and support organisational needs.
- Work collaboratively across teams to improve processes, service delivery and user experience.
- Support the implementation of operational improvements and organisational change initiatives.
- Lead, motivate and develop a small team.
- Build strong relationships with internal and external stakeholders.
- Work closely with teams, partners and senior leaders across the organisation's global network.
- Promote a culture of collaboration, continuous improvement and accountability.
We're looking for an experienced operational leader who can bring both strategic thinking and hands-on delivery experience.
You will ideally bring:
- Significant experience within operations, business services, corporate services or organisational development.
- Strong contract management and stakeholder management experience.
- Experience managing partnerships, suppliers and procurement processes.
- Knowledge of governance, compliance, policy development and risk management.
- Experience driving process improvement and organisational change.
- Experience managing and developing staff.
- Strong analytical, planning and organisational skills.
- The ability to build credibility and influence at senior stakeholder level.
- Experience within the charity, NGO, international development or wider not-for-profit sector would be advantageous.
This is an opportunity to join a purpose-led organisation and play a key role in shaping how operational services are delivered. The role offers the opportunity to influence organisational effectiveness, support strategic decision-making and lead meaningful improvements that strengthen services for colleagues, partners and stakeholders.
Please apply today with your tailored CV if you feel that you meet the key requirements of this role. If your CV reflects this experience, then a member of the TPP Recruitment team will be in touch to share further details. We will otherwise let you know if you are not short-listed within 3 working days, but due to the volume of applications we receive, we unfortunately can't provide tailored feedback on each application.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for two Information and Advice Adviser vacancies.
One post is 21 hours (3 days) per week and the other is 28 hours (4 days) per week. Applicants should indicate their preferred working pattern in their application.
Age UK Kensington and Chelsea is seeking motivated and compassionate Information and Advice Advisers to join our dedicated team. Our Information and Advice service provides high-quality, rights-based information, advice and advocacy to older people across the borough, helping them navigate issues relating to welfare benefits, social care, housing, and other areas that affect their wellbeing and independence.
As an Information and Advice Adviser, you will manage your own caseload, providing person-centred support through a variety of channels including face-to-face appointments, home visits, telephone, email and digital platforms. You will work closely with colleagues, volunteers, statutory services and community partners to ensure older people receive accurate information, practical assistance and tailored support to access their rights and entitlements. This is a rewarding opportunity to make a real difference to the lives of older people, helping them overcome challenges, achieve positive outcomes and remain connected to their communities.
The successful candidate will be highly organised, able to work independently, and committed to delivering excellent customer service. You will also play an important role in promoting the service, maintaining high-quality records, supporting volunteers, and contributing to the wider work of Age UK Kensington and Chelsea to improve the lives of older people throughout the borough.
We will be interviewing as we receive applicants, please don't hold off applying!
Due to the volume of applications, we will not be able to respond to unsuccessful candidates.
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
Are you looking for a rewarding role within an intersectional feminist organisation? We have an incredible opportunity for a Senior People & Culture Advisor to join Solace Women’s Aid.
Solace exists to end the harm done through gender-based violence. We work to prevent violence and abuse and provide services to meet the individual needs of survivors, particularly women and children.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
We are on an ambitious journey to strengthen and modernise our People & Culture function, moving beyond traditional HR support to build a proactive, inclusive and high-performing culture across the organisation.
Alongside supporting the day-to-day realities of a complex frontline charity, we are leading a broad programme of improvement and transformation across people systems, workforce planning, leadership capability, employee experience, organisational development and service delivery.
About the Role
This is a varied, hands-on role for someone who enjoys being at the heart of a busy People function: providing pragmatic advice to managers, helping to resolve employee relations issues early and effectively, and making sure the people processes behind the scenes run smoothly and consistently.
You’ll be a key first point of contact for managers dealing with people matters, providing advice across areas including performance, probation, absence and wellbeing, conduct, disciplinary matters and flexible working.
You’ll help managers navigate issues confidently and proportionately, coaching them to build their own capability while recognising when more complex matters need to be escalated.
You will also play an important role in the day-to-day running of our People operations. You’ll oversee the quality and accuracy of contractual documentation, help ensure our HR systems and processes work effectively, and work closely with our People & Culture Coordinators to provide a responsive and efficient service to colleagues.
About You
You’ll ideally bring:
• CIPD Level 5 or equivalent experience
• Strong experience providing HR advice and managing employee relations casework
• Good working knowledge of UK employment law
• Experience of performance, absence, conduct and grievance matters
• Confidence reviewing contracts and other employment documentation
• Strong written and verbal communication skills
• A proactive, organised approach and the ability to manage multiple priorities at once.
Experience within a charity, public sector or other values-led organisation would be an advantage, as would experience supporting organisational change or transformation.
Additional Information
This is a hybrid job role. The postholder will work a minimum of two days per week at our Head Office and the remainder remote working.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Two paid wellbeing days
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits, and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences.
We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies
About Us:
Since 1854, Embrace has been serving some of the most marginalised and excluded communities (of all faiths and none) in the Middle East. We support, enable and partner with Christians in the Middle East as they work to transform lives and restore dignity through education, healthcare and community development programmes. Without our staff, this important work simply would not be possible.
We are looking for an Advocacy & Campaigns Officer and Just Peace Coalition Coordinator to help deliver effective advocacy and campaigning, amplify the voices of Christian partners in the Middle East, and mobilise churches, supporters and decision-makers to create positive change.
Role Overview:
Working within the Programmes, Partnerships & Advocacy team and reporting to the Advocacy & Campaigns Manager, you will support research, campaign delivery, communications, church engagement and stakeholder relationships. Around three days per week will support Embrace advocacy and church engagement, with two days coordinating the Just Peace Coalition and it’s Time to Act campaign. You will be organised, collaborative and able to communicate complex issues clearly and sensitively.
For a fuller understanding of the role, including the key responsibilities and the skills and experience required, please refer to the full Job Description and Person Specification.
Location: High Wycombe/Hybrid (minimum one day a month in the office, plus extra as required).
Contract: Fixed term for 2 years.
Staff benefits at Embrace the Middle East:
- To support every member of staff to work as effectively as possible, Embrace offers remote and flexible working arrangements. This includes flexitime and home-working arrangements.
- Flexitime - start work between 7:30am - 10:00am and finish between 3:00pm - 6:00pm. Our core collaborative working hours are between 10:00am to 3:00pm.
- Pension - option to join from day 1. Maximum employer contribution of 10%.
- Holiday - 32 days, including 8 bank holidays and a day off work for your birthday, rising to 33 days after 5 years' service and 34 days after 10 years' service, plus 3 days leave between Christmas and the New Year.
- Life Assurance - 3x salary.
- Access to retail discount portal.
- Employee Assistance Programme (confidential counselling, legal and financial advice) - available 24/7, 365 days a year.
- Training and development programme for all employees.
- Commitment to staff health & wellbeing.
For more information and to apply, please visit our jobs page.
Closing date: midday on Friday, 18th September 2026.
We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Release, we believe that expert advice can change lives — especially for people who are pushed to the margins by poverty, stigma, criminalisation and complex legal problems. We are looking for a debt adviser who wants to do more than provide technical advice: someone who shares our commitment to social justice, dignity and practical support, and who wants to be part of a specialist legal team working alongside people at the point they need help most.
This is not a traditional debt adviser role. It is an opportunity to help shape a newly established debt unit within our legal team, creating a holistic service that responds to the full reality of people’s lives rather than treating debt in isolation. You will work alongside legal advisers and solicitors delivering free welfare benefits, debt and housing advice through our outreach services, with referrals coming directly from colleagues supporting clients with overlapping legal and financial problems. You will also provide training and support to colleagues and host centre staff, helping build confidence and understanding around debt, its impact, and how to identify when someone may need specialist advice. Many of the people we work with are facing crisis, exclusion and multiple barriers to support. In this role, you will help ensure they are met with compassion, specialist advice and joined-up support that gives them a clearer route forward.
The new Debt Adviser wil join Release’s multidisciplinary legal services team. The postholder will provide high-quality, non-judgmental debt advice to people experiencing financial hardship alongside issues such as substance use, homelessness, poor mental health, benefit problems and social exclusion. Ideally, you’ll be qualified to Level 3 Certificate in Money and Debt Advice, the Certificate in Money Advice Practice (CertMAP), or the CMA Award in Generalist Debt Advice. Should you not have these or equivalent certifications, the appointee would be required and supported to achieve a certification within an agreed timeframe.
Key Responsibilities:
Deliver specialist debt advice through direct referrals for our legal team who support clients in trusted community and treatment settings.
- Complete financial assessments, income and expenditure work, debt screening, priority-debt triage and casework using clear, accessible and trauma-informed approaches.
- Advise on appropriate debt options, including Breathing Space, Debt Relief Orders, negotiated write-offs, informal and formal repayment arrangements, and referrals where another provider is better placed to help.
- Work closely with legal advisers, drug and alcohol services, keyworkers, peer advocates, volunteers and partner organisations to support warm referrals and coordinated care.
- Record casework accurately on AdvicePro and contribute to monitoring, evaluation, quality assurance, client feedback and learning from the debt advice project.
Essential Requirements:
- At least 12 months’ experience delivering debt advice in a community, advice, legal or outreach setting.
- Strong understanding of UK debt solutions, priority debts, social security, housing-related debt and the impact of financial hardship on people in vulnerable circumstances.
- Ability to provide clear, fair and not misleading advice, based on a full assessment of the client’s financial and personal circumstances.
- Excellent written and verbal communication skills, including the ability to write accurate case notes, letters and reports in plain English
- Holidays: 29 days + public holidays
- Location: Hybrid - Spitalfields, London / Remote (minimum 3 days in the office)
- Closing Date: Thursday 17 September 2026 at 5.00pm
- Interviews: Week commencing 28 September 2026
- Start Date: As soon as possible
An enhanced DBS check will be required for the successful candidate.
We particularly welcome applications from people from Black and racialised communities, disabled people, LGBTQ+ people, people from working-class backgrounds, and people with lived experience of the issues we work on. We are committed to building a team that reflects the communities we serve, and we know that lived experience and diverse perspectives strengthen our legal practice and our work for systemic change.
Release is committed to equal opportunities.
Important Notice: For this job, Release will only consider applications from those who already have the right to live and work in the UK. See the Home Office Immigration & Nationality Directorate for information on the UK Government's immigration policy.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are entering a period of unprecedented opportunity. Advances in treatment, increasing recognition of the condition, and growing awareness of healthcare inequalities provide a unique chance to strengthen our impact and expand our reach across the UK. Our ambition is bold: to engage and support at least 50% of the UK myasthenia community as members within the next five years, creating a movement that is representative, influential and impossible to ignore.
The successful candidate will lead the development of a thriving national community of people affected by myasthenia, ensuring that individuals and families feel connected, represented and empowered. They will transform community insight into meaningful campaigns, influence policy and healthcare decision-making, and position myaware as the authoritative voice for everyone affected by the condition.
Success in this role will be measured not only by influence and campaigning outcomes, but by the growth, engagement and mobilisation of our community. The Director will play a central role in delivering our ambition to reach, engage and retain 50% of the UK's myasthenia population as members and active supporters within five years, creating a change-maker movement that is representative of our goals.
Key Responsibilities
Community Growth and Engagement
- Contribute towards the development and delivery of a comprehensive membership growth strategy aimed at engaging at least 50% of the UK myasthenia community within five years.
- Build a deep understanding of the patient journey and identify opportunities to connect with people from diagnosis onwards.
- Lead the development of services, programmes and engagement approaches that increase membership recruitment, retention and participation.
- Ensure that people affected by myasthenia are at the heart of all organisational decisions, campaigns and strategic priorities.
- Create pathways for members, volunteers, supporters and ambassadors to actively contribute to myaware's work.
- Use data, insight and market intelligence to measure community reach, identify underserved groups and drive continuous improvement.
Campaigning, Policy and Influence
- Develop and implement a national campaigning and influencing strategy focused on awareness, equity of care, access to treatment and service improvement.
- Position myaware as a leading voice within healthcare, policy and rare disease discussions across the UK.
- Build strategic relationships with parliamentarians, government departments, NHS organisations, Integrated Care Boards, NICE, clinicians, researchers, industry partners and allied charities.
- Lead public affairs activity, including consultation responses, parliamentary engagement, policy briefings and stakeholder events.
- Ensure lived experience evidence informs policy development, healthcare decision-making and treatment access discussions.
Organisational Leadership
- Serve as a member of the Senior Leadership Team and contribute to organisational strategy and performance.
- Foster a culture of innovation, inclusion, collaboration and measurable impact.
- Work closely with fundraising, communications, partnerships, and service delivery colleagues to maximise organisational reach and effectiveness.
Awareness and Public Engagement
- Increase awareness and understanding of myasthenia among healthcare professionals, policymakers, media and the public.
- Lead initiatives that strengthen myaware's visibility, reputation and influence.
- Support the development of compelling campaigns, media activity and storytelling that inspire engagement and drive action.
- To be the spokesperson for myaware.
What Success Looks Like
Within five years, the postholder will have:
- Led significant growth in membership, progressing towards engaging at least 50% of the UK's myasthenia community.
- Increased participation in surveys, campaigns, events, volunteering and lived-experience activities.
- Established myaware as the recognised national voice for people affected by myasthenia.
- Secured meaningful influence in policy, healthcare and treatment access discussions.
- Generated evidence of improvements in awareness, service delivery, treatment access and patient representation.
- Built a highly engaged and empowered community capable of driving change at local, national and system levels.
Person Specification
Essential Experience
- Significant senior leadership experience within the charity, healthcare, membership, public affairs or advocacy sectors.
- Proven success in growing and engaging communities, memberships, movements or supporter bases at scale.
- Experience developing and delivering campaigning, influencing or public affairs strategies that have achieved measurable outcomes.
- Strong track record of building relationships with senior external stakeholders and decision-makers.
- Experience using data, insight and lived experience to shape organisational priorities and influence strategy.
- Experience leading, motivating and developing high-performing teams.
Essential Knowledge and Skills
- Outstanding strategic thinking and leadership abilities.
- Exceptional communication, influencing and relationship-building skills.
- Strong understanding of community mobilisation, supporter engagement and membership growth.
- Ability to translate complex healthcare and policy issues into compelling public narratives and calls to action.
- Strong analytical and performance management skills.
- Commitment to inclusion, co-production and patient-centred approaches.
Personal Attributes
We are looking for someone who is:
- Ambitious about building one of the UK's most engaged rare disease communities.
- Passionate about amplifying the voices of people with lived experience.
- Collaborative and inspiring.
- Politically astute and credible with senior stakeholders.
- Resilient, innovative and outcomes focused.
- Motivated by creating lasting change for people living with long-term health conditions.
Why Join Us?
myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
This is a rare opportunity to build a community movement capable of transforming lives. You will lead the growth of a national membership community, shape policy and healthcare conversations, and help ensure that every person affected by myasthenia feels informed, supported, represented and connected.
Together, we aim to ensure that within five years, at least half of everyone living with myasthenia in the UK knows, trusts and actively engages with myaware as their community, their advocate and their voice.
We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor.
myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
- Annual salary review
Application instructions
Candidates should submit their CV and tailored covering letter by: 11:30pm on Friday.4th September
Provisional interview dates will be week commencing: 28.9.26
Interviews will be held over Microsoft Teams.
Applications submitted without a tailored cover letter will not be considered.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by myaware.
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.
The client requests no contact from agencies or media sales.
The client requests no contact from agencies or media sales.
Information and Advice Manager 36.25 hours per week Ref IAM726
Hours to be worked flexibly Monday to Friday between 8am and 6pm
Ref: £30-33K per annum, plus pension and 30 days annual leave plus public holidays
An exciting opportunity for an experienced or aspiring manager to lead our Information, Advice and Welfare Benefits Service, supporting people aged 50 and over to live the life they choose and to obtain the benefits and services to which they are entitled.
We are looking for an experienced and motivated Information and Advice Service Manager to lead our highly regarded service and support the continued development of our advice offer. This is an exciting opportunity to manage a skilled team, maintain high-quality standards, and help shape services that make a real difference to older people in Sheffield
You will have the ability to lead and develop a specialist team of advisors, have excellent time management and IT skills, be comfortable managing a case load of customers and organising our response to high levels of demand for our services. You will be a people person, highly organised and skilled at practical problem-solving and planning. You will be passionate about promoting older people’s independence.
You will work collaboratively with colleagues, partners and funders to develop services that respond to the needs of older people across Sheffield. The role includes responsibility for service performance, quality assurance, safeguarding, financial monitoring and the achievement of contractual and funding outcomes.
Why Work for Age UK Sheffield?
Age UK Sheffield is a trusted local charity supporting people aged 50 and over to live independently, improve their wellbeing and maintain social connections. Our services are recognised for their quality, compassion and holistic approach. We are committed to creating a supportive workplace where staff can develop their skills and make a meaningful difference every day. If you are passionate about delivering excellent advice services and leading a team that helps older people live better lives, we would love to hear from you.
Closing date for applications: 12pm - 8th September 2026.
Interviews will be held w/c 14th September 2026
All posts are subject to a Disclosure and Barring Service check. CVs are not accepted.
We value diversity and are committed to be representative of the communities we serve. We are a Mindful and Disability Confident employer.
The client requests no contact from agencies or media sales.
Reporting to the Director of Ministry and People, the Head of People will lead the delivery of an inclusive People and HR service that supports the Diocese in fulfilling its mission through effective people practices.
Working closely with the Head of Vocations and Formation, the Head of People will provide professional leadership across employment, organisational development and workforce support for diocesan employees, while ensuring effective and appropriate advice and support is given to clergy, volunteers and parishes, recognising the differing legal, canonical and governance arrangements that apply across each setting.
Working collaboratively with ministry colleagues, Bishops and Archdeacons as well as senior leaders within the Diocesan Board of Finance, the successful candiate will strongly contribute to the wellbeing, development and effectiveness of all those who serve the Diocese of Salisbury.
You will be someone who:
- Has significant experience in a senior HR or People Management role.
- Is confident working as a trusted advisor to senior leadership.
- Has a thorough knowledge of Employment Law and HR best practice.
- Has experience managing complex ER matters and can support workforce planning.
- Has the ability to align with and support the mission, ministry and values of the Church of England.
If you are interested in working in a supportive environment and can bring your HR/People-based worked experience to the Diocese, we would love to hear from you. You can find more information on our website, as well as details of how to apply.
The Diocese of Salisbury is a Christian community of churches, schools and chaplaincies serving one million people over 2000 square miles.
The client requests no contact from agencies or media sales.
Location: Amersham Hospital, Buckinghamshire, with a minimum of 50% on-site working and flexibility to work remotely.
Salary: Circa £60,000 FTE per annum
Contract: Permanent, Part-Time, 3-4 days per week
Buckinghamshire Healthcare Charity is looking for an experienced and collaborative finance leader to become its new Head of Finance and Operations, helping shape the financial and organisational foundations of a newly merged charity.
Formed in April 2026 through the merger of Scannappeal and Buckinghamshire Healthcare NHS Trust Charitable Fund, Buckinghamshire Healthcare Charity brings together two established organisations with a shared commitment to improving healthcare across Buckinghamshire. This is an exciting opportunity to join at a formative point in its development, with strong foundations already in place and significant scope to shape what comes next.
Reporting to the Chief Executive and working as part of the Senior Leadership Team, you will provide strategic financial leadership across the charity, supporting the Chief Executive, Trustees and senior colleagues with clear insight, advice and constructive challenge. You will lead financial strategy, planning, budgeting, forecasting and reporting, alongside oversight of governance, risk, investments and organisational systems.
You will also play an important role in supporting and developing the existing finance team. Working closely with the Finance Manager, you will build strong relationships, provide direction and support, and create the right balance between senior accountability and genuine ownership within the team. You will work collaboratively across the charity, as well as with Trustees, auditors, investment managers and Buckinghamshire Healthcare NHS Trust.
The ideal candidate will be a qualified accountant with significant senior-level experience across strategic financial management, reporting, governance and risk. You will combine strong technical expertise with sound judgement, excellent communication skills and a collaborative leadership style. Experience of joining or inheriting an established team and developing people to take ownership of their work will be particularly important.
This is an opportunity to play a central role in building the financial and organisational strength of a new independent charity, helping Buckinghamshire Healthcare Charity turn its ambitions into greater impact for patients, NHS staff and communities across Buckinghamshire.
Please download the Candidate Information Pack [PDF] for further information.
Closing Date: Tuesday, 15th September
Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?
Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.
Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.
This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.
If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.
The client requests no contact from agencies or media sales.