Training management jobs
About The Job
Contract: Fixed-term, 2.5 years.
Hours: 28 Hours per week (0.6 FTE).
Salary: £25,000 - £28,000 (pro rata from £31,250 - £35,000)
Location: Hybrid, anchored to Cardiff Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
Other: The postholder will need to be able to travel in a time and cost-effective manner to meetings across Wales and occasionally across the UK for relevant Carers Trust meetings. Occasional evening or weekend work may be required to attend events or consultations.
The Policy and Practice Officer will work collaboratively with public and third sector stakeholders and the Carers Trust team to lead the delivery of a three-year programme focused on improving support for older carers of people living with dementia. This includes engaging with regional Dementia Strategy Groups, influencing national policy, and facilitating knowledge exchange across health, social care, and third sector organisations.
This role is central to advancing our mission by amplifying the voices of unpaid carers, ensuring their experiences shape policy and practice, and strengthening the visibility and accessibility of carer support services across Wales. By embedding Carers Trust Wales in strategic conversations and promoting good practice, the postholder will help drive meaningful change for carers of people with dementia—many of whom are older, isolated, and under-recognised. The work will contribute directly to the development of the Welsh Government’s Dementia Strategy and ensure that carers’ needs are reflected in service design and delivery.
As the postholder you will:
- Plan and deliver two in-person events in year three to showcase good practice and elevate carers’ voices.
- Produce a final written report capturing programme outcomes, learning, and recommendations.
- Launch the report via an online webinar and share findings with national and regional dementia groups.
Please download the attached recruitment pack to find out more.
Job Title: Operations and Partnerships Coordinator
Hours: 35 per week (full time)
Location: London based, home working with regular travel across London
Contract: Fixed term (until 31 March 2027)
Salary: £40,535 inclusive of London Weighting (£36,192 national salary)
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About the Faith & Community Development Team
The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England through its national network, partnerships, training, research, funding support and quality improvement work. The team supports organisations to deliver safer, more effective and sustainable services, including shelters, day services, outreach and community hubs.
About you
We are seeking a highly organised and proactive person. You will have good knowledge of homelessness policy and practice, strong written and spoken communication skills, including report writing, and the ability to collate and present quantitative and qualitative information. You will have excellent digital and IT skills, including Microsoft 365, Excel and Word, with the ability to adopt and apply AI-enabled productivity tools (e.g. Microsoft Copilot or equivalent) to improve ways of working.
You will also be confident in building relationships and working in partnership with shelters, day services, churches, community projects, funders, and other stakeholders.
About the role
The successful candidate will provide essential operational, administrative and coordination support to the Faith and Community Development Team, working closely with the London Partnerships and Development Lead. They will support smooth service delivery, stakeholder engagement, internal communications, meetings and events, reporting processes, and will act as partnership manager for a small number of projects across London.
Benefits
- 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
- After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
- We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am to 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
- As this role is offered as hybrid, we will provide some financial support to get you set up with appropriate equipment.
- We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
- We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking 'Apply'), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.
The client requests no contact from agencies or media sales.
About the role:
At the Women’s Recovery Service, you’ll be part of a dedicated accommodation service supporting women who have experienced homelessness, VAWG, poor health, substance use, and exclusion from essential services.
This is more than a job in accommodation services: it is an opportunity to stand alongside women as they reclaim their strength, build new futures and shape their own recovery.
As our Specialist Multiple Disadvantage Worker you will bring expertise, creativity and determination to help women break down barriers and take steps forward with confidence. Every day is different – from providing one to one support and leading group sessions, to working with health, housing and VAWG partners to open up new opportunities. You will be a voice of encouragement and advocacy, ensuring women get the services and respect they deserve, and you will see the impact of your work in the real changes women make in their lives.
Joining Single Homeless Project means being part of an organisation that believes in your growth as much as the growth of our clients. You will be supported through training, reflective practice and career progression, giving you the chance to deepen your expertise and take your career in exciting directions. This role is your chance to make a lasting difference not only to the women you support but to how SHP continues to lead the way in ending homelessness for women across London.
*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
About you:
- Experience of supporting people facing homelessness and multiple disadvantage such as domestic abuse, substance use, and poor mental or physical health.
- Knowledge of women’s services and the impact of violence against women and girls (VAWG).
- Understanding of how statutory and community services operate, including health, social care, housing and criminal justice.
- Ability to engage and build trust with people who may be reluctant to accept support.
- Ability to manage a caseload effectively and balance competing priorities.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Wednesday 26th August at midnight
Interview date: Wednesday 9th September online via Microsoft Teams
Please note there will be a second stage interview in service in Camden for suitable candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Are you a passionate and experienced digital product owner? Do you have experience in public or member-facing products, with a deep knowledge of the full software development lifecycle? Does making a real difference give you tingles the same way it does for us?
If so, we want to hear from you and could have an incredible opportunity to work with us and help form part of our digital transformation.
At Girlguiding we’re changing our digital approach to how we make difference to over a third of a million girls and 75 thousand volunteers in the UK. We are proud to be over 110 years old and have constantly been changing throughout our time and we’re now looking at the next steps on this path within our digital strategy.
We’re on the search for an experienced and progressive digital product owner who will help us maximise the value of our digital product portfolio. You will:
· Managing backlogs and iterations in two of Girlguiding’s key digital products, including their quality and priorities, while leading on the full SDLC, including their future decommissioning, archiving, and digital disposal.
· Have a high command of CRM knowledge (preferably Dynamics and Salesforce), champion best practices, and know what great looks like within a changing environment.
· Engage, manage and inspire users and stakeholders to meet strategic objectives.
· Be the product subject matter expert, you’ll be the point of contact, and escalation
· Proactively be on top of user behaviour and to make evidence-based decisions from feedback and insights from data.
You’ll be resilient, tenacious, and comfortable with ambiguity as we work to evolve our digital capability and have a truly positive approach and mindset.
In return you’ll get a warm welcome from an amazing group of like-minded people and the chance to work on products which support us to give life-changing experiences and aspirations.
About Girlguiding
Girlguiding is the UK’s largest youth organisation dedicated completely to girls. We’re over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We’re a powerful collective voice – with girls, led by girls – changing the world for the better.
Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. We welcome applicants from all backgrounds.
Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with our hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.
We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us.
An exciting opportunity has arisen for a House Coordinator to join our Nursing and Quality Team. This role will require the successful candidate to be responsible for the day-to-day problem solving, acting as the central point of contact, and supporting the House Managers to ensure the smooth operation of the Houses.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
As the House Coordinator, you will have direct contact with children and their families, often during challenging times. This role therefore requires a level of empathy and the ability to communicate effectively in emotionally charged situations, which is not typically expected of other administrative roles within the organisation.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
For more detail, please see the Duties and Responsibilities in the candidate briefing pack.
Interview Date: Week commencing 24th August 2026
PLEASE READ CAREFULLY – ‘How to Apply’
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
AI Statement
We recognise the value of AI tools, particularly in supporting individuals who may benefit from assistance with writing. However, applications created mainly by AI can often appear generic and may not fully reflect an applicant’s, skills, knowledge, and experience.
We’d really like to hear from you so please use your own words and personal experiences when completing the application form to give us the best chance of understanding what you can bring to the role.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, Car Scheme (subject to eligibility), subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
As a charity organisation independent of the NHS, we do not follow Agenda for Change terms and conditions. Consequently, we are unable to take into account NHS incremental dates or continuous service for salary, annual leave, or related entitlements such as absence pay at the point of recruitment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours per week: 37.5 hours per week
Shift Pattern: Monday to Friday, 9:00am to 5:00pm
Work base: Work base to be in Stratford, Leamington Spa or Warwick, with national travel
P3 Housing has an exciting opportunity for someone to join our team as a Property Manager covering our property portfolio in Gloucestershire, London and South Warwickshire.
As the Property Manager you’ll play a key role in establishing and maintaining relationships with landlords and letting agents, as well as proactively managing a portfolio of housing stock. You will be responsible for working collaboratively with our colleagues in Operations, Asset Management and Health and Safety, leading on all aspects of tenancy enforcement in respect of tenancy breaches and complaints of anti-social behaviour. You will need to be based locally in one of these areas to maximise impact.
The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.
P3 reserve the right to close this advert earlier than the stated closing date.
P3 is an equal opportunities employer and is committed to combating all forms of discrimination.
P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website.
In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.
Our Charity
Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK.
We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.
We’re a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills.
What We Offer
Enhanced Annual Leave Entitlement – 27 days annual leave per year, plus bank holidays.
Commitment to Mental Health and Wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.
EDI Focus - an opportunity to join other colleagues to raise awareness and steer initiatives, contributing to our inclusive culture.
Paycare Health Cash Plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.
Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.
Bike2WorkScheme - the Bike2Work Scheme is part of the Government’s Green Transport Plan, designed to encourage healthier, more sustainable travel.
Discounts – access to Paycare Perks and Tickets for Good.
Reward and Recognition – such as team away days, P3's Annual conference and Colleague Awards Ceremony.
Personal Development Opportunities – including mentoring, training, secondments, job shadowing, and more.
Colleague Volunteering Programme –one day paid leave per year to volunteer in the community
Earning Potential – optional overtime and refer a friend bonus scheme.
Additional Equipment Provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.
We work alongside PEOPLE to improve lives and communities, to unlock POTENTIAL and open up new POSSIBILITIES
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the role
The Project Manager will lead the delivery of MindOut's National Lottery Heritage Fund project, Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health, an innovative 18-month heritage programme documenting, preserving and sharing over 25 years of LGBTQ mental health history.
Working with LGBTQ communities, volunteers, staff, former service users, heritage partners and community organisations, the postholder will oversee all aspects of project planning, delivery, evaluation and legacy. This includes oral history collection, digital archiving, volunteer management, community engagement, public exhibitions and dissemination activities.
The Project Manager will ensure the project is delivered safely, ethically and inclusively whilst meeting all National Lottery Heritage Fund outcomes, budgets, milestones and reporting requirements.
This is an exciting opportunity to lead a significant LGBTQ heritage project that will create a lasting record of community resilience, mental health activism, peer support and social change.
Role description
You will bring the experience, confidence, organisational skills and values required to lead a complex community heritage programme involving lived experience storytelling, volunteer participation, community partnerships and public engagement.
Main Tasks
Project Management
· Manage the set up and delivery of a new Speaking Our Minds project in a medium-size charity.
· Develop and maintain detailed work plans, project timelines, budgets, risk management and ensure milestones and National Lottery Heritage Fund requirements are met.
· Provide regular progress reports in line with project timeline, budgets and outcomes for the Charity Director
· Ensure all project activity is delivered in accordance with MindOut's organisational policies.
Community Participation & Co-production
· Establish and facilitate a Community Advisory Group to guide project development and decision-making.
· Design and deliver co-production workshops, reflection sessions and community consultation activities centring values such as co-production, lived experience and trauma aware with diverse participation and inclusion.
Oral History & Heritage Collection
· Lead the collection of a minimum of 25 oral histories documenting LGBTQ mental health heritage.
· Ensure interviews are conducted ethically and in accordance with Oral History Society guidance and project protocols.
· Coordinate transcription, metadata creation, cataloguing and archive preparation.
· Oversee collection of photographs, documents, memorabilia and contextual materials that support interpretation of MindOut's history.
· Ensure safeguarding, consent and ethical storytelling principles are followed throughout the collection process.
Volunteer Recruitment & Management
· Recruit, train, supervise and support project volunteers.
· Develop clear volunteer roles and learning opportunities.
· Coordinate volunteer involvement in oral history, outreach, events and heritage activities.
· Ensure volunteers receive appropriate induction, support and supervision.
· Create an inclusive and positive volunteering experience that builds skills and confidence.
Heritage Preservation & Digital Archiving
· Work with Queer Heritage South, The Keep and other partners to ensure heritage materials are preserved to recognised standards.
· Oversee processes for cataloguing, digital storage and archival preparation.
· Ensure heritage materials are managed according to agreed metadata, accessibility and licensing requirements.
· Support the creation of sustainable heritage systems and organisational learning that continue beyond the project lifespan.
· Contribute to the development of MindOut's long-term heritage strategy and legacy planning.
Events, Exhibitions & Public Engagement
· Deliver a programme of public engagement activities and community events.
· Coordinate the development of exhibitions, digital outputs and learning resources.
· Work collaboratively with partners including Photoworks and heritage organisations.
· Support communications and promotional activity alongside the Communications Co-ordinator.
· Ensure all events are well planned, accessible and effectively evaluated.
Partnership Development
· Build and maintain strong relationships with heritage organisations, archives, universities, community groups and cultural partners.
· Act as the principal contact for external project partners and commissioned specialists.
· Represent MindOut at meetings, conferences and partnership events.
· Develop opportunities for future collaboration and sustainability beyond the funded project period.
Monitoring, Evaluation & Reporting
· Maintain project monitoring systems and data collection processes.
· Work with the external evaluator to assess outcomes and impact.
· Produce regular reports for the Charity Director, Trustees, Advisory Group and funders.
· Monitor budgets, risks and project performance.
· Ensure learning and evaluation are embedded throughout the project lifecycle.
Full details and job spec please view attached document.
Interviews to be held 26th & 27th August.
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job titlePhilanthropy Manager
Hours21 hours per week, worked over three days, preferably, Tuesday, Wednesday, Thursday, but there can be some flexibility on this.
Salary£37,000 FTE. per annum. Actual pro rata salary per annum; £20,720.
ContractPermanent
Location Wildwood Drive, Worcester WR5 2QT
Apply now
The role
Are you an experienced relationship fundraiser with a passion for building meaningful connections and inspiring major gifts? Do you have the confidence to engage high-net-worth individuals and the strategic mindset to grow a new philanthropy programme? If so, we’d love to hear from you.
At St Richard’s Hospice, we’re launching an exciting new high-value donor programme and are looking for an ambitious Philanthropy Manager to lead its development. This newly created role offers the opportunity to make a lasting impact by cultivating and stewarding relationships with major donors, helping to secure the funding that enables us to provide outstanding hospice care to our community.
Working closely with the Director of Business and Income Generation, you will develop and deliver a new major donor strategy, building long-term relationships with high-net-worth individuals and key influencers. You’ll work collaboratively with departmental colleagues to achieve income targets and to identify potential new partners and innovative ways to integrate high value donor involvement within the organisation.
This is a fantastic opportunity for someone who enjoys networking, relationship building and securing significant donations while helping to establish a new and exciting income stream.
What you’ll be doing;
- Developing and implementing a high-value donor fundraising programme.
- Identifying, researching and cultivating prospective major donors.
- Building strong, long-term relationships with supporters capable of making significant gifts.
- Creating bespoke proposals and stewardship plans that inspire transformational giving.
- Working with trustees and senior staff and to open doors and strengthen donor engagement.
- Planning and hosting exclusive cultivation and stewardship events.
- Using insight and data to manage donor pipelines, monitor performance and maximise fundraising opportunities.
About you
We’re looking for someone who can demonstrate:
- Excellent account management experience who is skilled in building rapport and developing relationships with a variety of different individuals, organisations, and groups simultaneously.
- Proven success in major donor or relationship fundraising, with experience securing gifts of £2,000 and above.
- Outstanding relationship management and networking skills.
- Experience developing and managing donor pipelines.
- Excellent communication, influencing and presentation skills.
- A strategic, proactive and results-focused approach.
- Significant knowledge of budget setting and management.
- Strong organisational skills and the ability to manage multiple priorities.
- A genuine passion for delivering exceptional supporter experiences.
What we offer
We offer a competitive salary and a wide range of benefits including;
- Fantastic team where everyone is welcomed and empowered to give their best
- Supportive management – keen to develop you
- Generous annual leave (seven weeks including bank holidays)
- Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc. or Cash plan giving cash back for day to day healthcare such as optical or dental costs
- Opportunities for flexible working
- Family friendly policies
- Fabulous subsidised on-site café
- Company enhanced sick pay (increased entitlement with length of service)
- Pension scheme and opportunity to continue NHS pension for clinical staff
- Free Will writing service
Interview date Week commencing 24th August 2026
Job Reference 4071
The client requests no contact from agencies or media sales.
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
We are looking for an experienced Operations Manager to provide operational leadership across our London and South-East services. This is a key leadership role that will support the effective day-to-day delivery of services, ensuring operational challenges are resolved quickly, performance is monitored effectively and opportunities for improvement are identified and delivered.
Working closely with the Head of London & South-East and Director of Services, you will lead operational improvement initiatives, support service managers to deliver high-quality outcomes and provide direct line management to the Helpline Manager and Programmes of Support Manager.
The role will play an important part in building leadership capacity across the region, enabling a stronger focus on strategic priorities, contract delivery, partnership development and service growth.
About you
You will be an experienced operational leader with a track record of managing teams, driving performance improvement and successfully implementing change. You will be confident analysing data, identifying risks and opportunities, and translating insight into practical action that improves services for carers.
You will be highly organised, solutions-focused and comfortable managing competing priorities across a diverse portfolio of services. Strong relationship-building skills are essential, as is the ability to work collaboratively with colleagues, partners and stakeholders at all levels.
Experience within publicly funded, commissioned, health, social care or voluntary sector services would be advantageous.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, visit the Carers First website and click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interviews
All successfully shortlisted candidates will be invited to an in-person interview which will also include a 15-minute presentation.
Closing Date: 23 August 2026
Interview Dates: 27 August 2026 / 02 September 2026
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.
We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
As our Digital Manager, you will be the strategic anchor, quality guardian, and operational driving force behind our online presence. You will fully own the performance of our two primary websites: the main Chefs in Schools (CIS) platform and the complex, public-facing School Food Project (SFP) national resource and coalition hub. You will be directly accountable for driving traffic, mastering SEO, maintaining exceptional content quality, and ensuring a seamless, highly secure user experience against clear, measurable targets.
This is a leadership role that bridges technical execution and creative strategy. You will act as the crucial, confident link between our external technical agencies (who build and maintain the infrastructure of the sites) and our internal content creators and programme teams. Crucially, you will be an empowering manager, leading a dedicated digital sub-team of 1-2 direct reports, supporting them to manage day-to-day content workflows, e-learning administration, and community moderation.
We are looking for someone solutions-focused, collaborative, and deeply analytical who takes pride in helping a high-profile, mission-driven organization run at its absolute best.
Key responsibilities:
1. Website Ownership & Performance Management
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Own the overarching strategy and performance of our two flagship websites (CIS and SFP), optimizing UX and UI for user journeys, design, and maximum accessibility standards across both sites.
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Own and maintain a forward-looking, prioritized digital platform roadmap, striking a strategic balance between long-term feature development and agile, day-to-day reactive requests
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Ensure both platforms—particularly the highly visible, national School Food Project website—maintain the highest standards of data security, uptime, quality assurance, and accessibility, proactively managing risks associated with public scrutiny.
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Take end-to-end ownership of web analytics and data integrity—from configuring custom event tracking to reporting on performance—utilizing Google Analytics 4 (GA4) for quantitative metrics and Microsoft Clarity for behavioral insights.
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Set, monitor, and report against clear performance targets spanning web traffic, user engagement, resource downloads, and search rankings.
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Lead content and platform feature reviews through a risk mitigation lens—ensuring strict compliance with safeguarding, privacy, and coalition guidelines—while running targeted A/B tests to optimize user experience.
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Lead on Search Engine Optimization (SEO) strategy to maximize organic reach and connect school leaders, chefs, and partners to our resources.
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Establish and manage digital incident response protocols, defining clear workflows for first responders, triage steps, and escalation pathways in the event of site outages, technical bugs, or security breaches.
2. Agency & Supplier Management
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Act as the primary, confident technical interface with our external web development agencies and tech suppliers, holding them accountable to high-quality delivery.
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Translate internal program, comms, and membership goals into clear technical design briefs, managing timelines and tracking project budgets.
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Coordinate rigorous testing of new features, bug logging, and site maintenance to guarantee absolute platform stability before public deployments.
3. Team Leadership & Collaboration
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Line manage, mentor, and support 1-2 direct reports (including roles focused on systems, community moderation, and resource uploads).
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Work closely with the Communications team, External Relations team and Programme Leads to align digital development with broader organization campaigns and resource rollouts.
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Oversee the content calendar and governance for both sites, ensuring all published assets strictly adhere to brand tone of voice and quality standards, working closely with the senior social media officer, engagement team to ensure cross org planning .
4. Data, CRM & Systems Integration
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Oversee the data integrity and smooth technical flow between our website frontends, e-learning platform (LMS), and internal CRM systems.
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Ensure all digital systems, data tracking, user permissions, and marketing platforms comply fully with GDPR and organizational data protection policies.
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Construct and present scannable dashboards and reports (using Google Analytics and CRM data) for the Senior Leadership Team and stakeholders to demonstrate impact.
Essential Skills and Experience
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Digital Product & Platform Leadership: Proven experience managing digital products, websites, or online platforms—ideally at a Manager level within a charity, agency, or fast-paced setting.
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Complex Systems Integration: Strong confidence managing (or partnering with a technical agency to manage) integrated digital environments where the CMS, CRM, and LMS operate as a unified platform. You must be comfortable understanding and troubleshooting multi-layered user access permissions (e.g., tailored journeys for different school types and member tiers).
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Foundational literacy in HTML and CSS to troubleshoot layout issues, understand site structure, and effectively translate technical requirements to developers.
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Agency & Project Management: Confident experience collaborating with, briefing, and managing external technical partners, developers, or freelance technical staff to deliver complex features on time and on budget.
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People Management: Demonstrable experience managing, mentoring, and developing direct reports, fostering a supportive and high-performing team environment.
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Data Fluency & Quality Control: Ability to analyze, clean, and visualize data (using Google Analytics, CRM reporting, or spreadsheets) to monitor site performance, ensure data integrity across system integrations, and drive user experience improvements.
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Communication & Collaboration: Outstanding written and verbal communication skills; able to translate complex "technical speak" for non-expert internal staff, write brand-aligned content, and build strong cross-team relationships.
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Mission Alignment: A deep personal commitment to equity, diversity, and inclusion, alongside a genuine interest in our mission to transform child health through school food.
Desirable Skills and Experience
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Familiarity with online community/forum moderation and user engagement strategies.
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Prior experience working within the wider charity sector.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 4-6 weeks
In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.
First Interview will take place the w/c 14th September
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



START are recruiting for an Operations Manager.
Job Title: Operations Manager
Location: Salford
Employer: START
Hours: 4 Days per week (28 hours) worked across Monday to Friday, specific work pattern to be agreed, with flexibility required)
Salary Band: £33,860 - £40,000 FTE (£27,088 - £32,000 per annum actual for 28 hours per week)
Contract Type: Permanent
Pension: 5% employer contribution
Annual Leave: 30 days plus statutory holidays (pro rata for part-time staff)
About Us
START is a Salford based mental health charity, of over 30 years, that uses creativity, connection and recovery interventions to help improve people's lives.
Job Overview
We are looking for an experienced, proactive and highly organised Operations Manager to join our Senior Leadership Team. This is an exciting opportunity to play a pivotal role in shaping the future of START by ensuring the organisation operates safely, efficiently and in line with best practice.
Core Responsibilities
As Operations Manager, you will oversee the day-to-day operational management of the charity, leading on health and safety, facilities management, information governance, H.R, organisational policies and procedures, and the continuous improvement of our operational systems. You will also manage operational staff, lead key organisational projects and work collaboratively with colleagues, trustees, partners and external contractors to support the delivery of our strategic objectives.
This varied and rewarding role requires a confident leader with excellent organisational, communication and problem-solving skills, who can manage multiple priorities while maintaining high standards of compliance and service delivery. You will be passionate about creating efficient systems, fostering a positive working environment and ensuring the organisation remains compliant with relevant legislation and best practice.
Additional Information
If you are an experienced operational leader who thrives on driving improvement, building strong relationships and supporting an organisation that makes a real difference in people's lives, we'd love to hear from you.
Closing date for receiving applications will be Tuesday 18th August 2026 at 12 noon.
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
START are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. With this in mind, we welcome applications irrespective of age, disability, race, religion and belief, gender identity, sex or sexual orientation
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a new Challenge?
Do you have experience of working within drug services and with volunteers?
Do you have relevant experience? This might be alcohol or injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?
We are looking for a passionate, skilled and self-motivated individual who likes to be part of a team but equally can work on their own. The post holder must have a desire to make a difference in promoting hepatitis C and liver health awareness & access to care among services and affected communities.
This is an exciting opportunity to work within an existing team across the South East London area.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The FA's Grassroots Division is looking for a purpose led Impact Manager, with a strong analytical skill set to lead the development and delivery of a robust impact framework for grassroots football, ensuring The FA and County FAs can clearly evidence the difference football makes locally and nationally. This will include the evolution of The FA's Social Return on Investment (SROI) approach, ensuring alignment with other football partners and enabling evidence-based investment decisions.
This role is a 12 month fixed term contract, with the possibility of extension, dependent on further funding.
What will you be doing?
- Develop and implement a new national impact framework for The FA Grassroots Strategy and County FAs defining clear outcomes, measures and methodologies.
- Develop and maintain a clear Theory of Change for grassroots football, linking strategic priorities to a consistent measurement approach.
- Lead the evolution of The FA's Social Return on Investment (SROI) model for grassroots football, quantifying the social and economic value generated through participation and programmes. Work with football partners and Sport England to align on existing methodologies, where possible.
- Support County FAs to embed impact measurement within their approach, providing tools, templates and guidance to ensure consistent and practical application.
- Work with County FA teams to build capability in monitoring and evaluation, including training, support and ongoing challenge to ensure quality and consistency.
- Define and oversee measurement across key impact domains, such as health and wellbeing, community cohesion, crime and anti-social behaviour, education and employability, equality and inclusion, and economic.
- Define and track core footballing outcomes, including participation growth and retention, diversity of participants, club sustainability and workforce development.
- Work closely with The FA's Research & Insight and Digital Technology teams to ensure robust data collection, integration and analysis, including use of external datasets where appropriate.
- Aggregate local impact data into a national view, building a compelling narrative on the value of grassroots football to support strategic positioning, funding and stakeholder engagement.
- Ensure alignment with external frameworks and priorities, including Sport England and government outcomes, to strengthen credibility and influence.
- Executes additional tasks as required to meet the FA's changing priorities.
- Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
- As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
What are we looking for?
Essential for the role:
Skills:
- Strategic Thinking: Able to design and implement frameworks that link impact measurement to organisational priorities and long-term strategy
- Stakeholder Management: Strong relationship-builder able to support, challenge and influence a diverse network including County FAs and senior stakeholders
- Problem-Solving & Framing: Able to translate complex or ambiguous impact questions into clear methodologies and practical approaches
- Analytical & Insight: Strong ability to interpret data and evidence, drawing clear conclusions and translating these into actionable insights
- Influencing, Story Telling & Communication: Able to present complex impact and evaluation concepts in a clear, compelling and accessible way to a range of different stakeholders, including seniors and boards.
Experience:
- Developing or delivering impact, evaluation or performance frameworks
- Working across multiple stakeholders or delivery partners to embed consistent approaches
- Translating data and evidence into clear reporting and recommendations
- Working with complex datasets and/or insight outputs to inform decision-making
- Presenting insights to senior stakeholders in a clear and compelling way
Beneficial to have:
Skills:
- Understanding of Social Value / SROI methodologies and experience applying them in practice
- Familiarity with public sector outcomes frameworks (health, education, crime, community)
- Experience of working within sport, physical activity or place-based systems
- Experience working with datasets such as ONS, Active Lives or local authority data
Experience:
- Delivering or supporting SROI analysis
- Working with sport, participation or community-based programmes
- Influencing investment decisions through evidence and insight
What's in it for you?
We are committed to ensuring everyone can flourish in their roles. To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders.
We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:
- Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well-being.
- Free, nutritious lunches at Wembley Stadium and St. George's Park.
- Free private medical cover.
- A contributory pension scheme.
- An additional 'Thank You' day's leave, volunteering days, as well as 25 days of annual leave (based on a full-time, permanent contract)
- A hybrid working model which offers greater flexibility.
For more information on what it is like to work at The FA, please visit our FA Careers page,
Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.
We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.
We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Job purpose
To supervise, coach and develop trainee debt advisers, ensuring they achieve the knowledge, skills and competence required to deliver high-quality debt advice in line with MaPS quality standards and organisational policies. The role is responsible for quality assurance, case supervision, progression reviews, placement support and safeguarding advice quality while helping to build a sustainable pipeline of skilled debt advisers across the Debt Free Advice partnership.
1. Supervise and develop Trainee Debt Advisers
Provide day-to-day line management, mentoring, coaching, technical supervision and pastoral support to Trainee Debt Advisers, enabling them to develop the competence, confidence and professional standards required to achieve accreditation and deliver high-quality debt advice. Provide the level of management expected of colleagues across the organisation and in line with internal policies and procedures.
2. Deliver learning, quality assurance and progression
Support trainees throughout the Debt Free Academy learning and accreditation pathway by delivering technical coaching, soft skills development, reviewing casework, conducting live and recorded interview observations across telephone, video and face-to-face advice, providing constructive feedback, assessing competence against agreed quality standards, and identifying learning and development needs to support timely progression.
3. Coordinate placements and partner engagement
Plan, coordinate and oversee trainee placements with Debt Free Advice delivery partners, building effective relationships with host organisations to ensure placements provide safe, high-quality learning experiences that support trainee development and programme objectives.
4. Monitor performance and manage programme delivery
Monitor trainee performance, progression and wellbeing, proactively identifying and managing risks to learning, quality or programme delivery. Contribute to programme reporting, maintain accurate records, and support the successful delivery of the Debt Free Academy against agreed milestones and quality standards.
5. Contribute to training and continuous improvement
Support the design, development, coordination and delivery of induction, policy, technical training, skills development and continuing professional development (CPD) activities across the Debt Free Advice partnership. Promote best practice, share learning, and contribute to the continuous improvement of the Debt Free Academy and wider training programme.
6. Contribute to the wider Training Team
Work collaboratively with colleagues across Toynbee Hall and the Debt Free Advice partnership, undertaking additional duties as required to support the effective delivery of the Debt Free Academy, organisational objectives and funder requirements.
Person Specification
The successful candidate will demonstrate:
Essential Criteria
- Experience and Skills:
- A minimum of two years' recent experience delivering debt advice, with a thorough understanding of debt advice legislation, guidance and best practice.
- Hold a valid MaPS-accredited Level 4 Certificate in Money Advice Practice (or equivalent recognised debt advice qualification).
- Communication and Interpersonal Skills:
- Excellent communication and interpersonal skills, with the ability to build effective working relationships, influence others and communicate technical information clearly.
- Skills & Competencies:
- Strong organisational skills, with the ability to manage competing priorities, maintain accurate records and meet deadlines.
- Personal Attributes:
- Ability to work independently and proactively without supervision.
- Capacity to remain calm and effective under pressure, adopting a “find a solution,
- no blame” attitude.
- Commitment:
- Alignment with Toynbee Hall’s mission and strategy
- Alignment and willingness to work in line to our values:
An understanding of safeguarding and willingness to develop understanding further
Desirable criteria
-
- Experience of auditing or reviewing debt advice case files, assessing the quality of advice provided and delivering constructive feedback to improve adviser competence and performance.
- Experience of undertaking quality assessments against recognised quality standards (e.g. MaPS Standards) and using findings to support adviser development and continuous improvement.
- Understanding of the role and objectives for MaPS funded debt project and the role of the Financial Conduct authority for Debt Advice
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Healthcare Cash Plan
- Perk Box
Further information
We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications.
Applicants must have the right to work in the UK.
Please refer to the attached job description for more details
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in joining the CoachBright team as an Associate Programme Lead.
We are building a network of experienced associates across England to deliver CoachBright programmes during the 2026/27 academic year and beyond.
Rather than recruiting for a single vacancy, we are looking to build a pool of experienced associates who can deliver programmes as they are confirmed with our partner schools and universities. This is a freelance contract, giving you the flexibility to accept programme assignments that suit your availability.
We are a social mobility charity on a mission to support young people from disadvantaged backgrounds become confident, independent, and resilient, so they can lead the lives they want.
If you’re motivated by improving social mobility and transforming the life chances of young people, we would love to hear from you.
About the role
We're looking for experienced facilitators to join our growing network of Associate Programme Leads, delivering CoachBright programmes in schools and universities across England.
Depending on demand, your availability and the geographical areas you're able to cover, you may be offered one or multiple programme assignments throughout the academic year.
This is a freelance contract for services, offering the flexibility to organise your own schedule and decide which programme assignments you accept. Each programme has a clearly defined scope, fixed programme fee and agreed delivery timeline.
As an Associate Programme Lead, you'll take responsibility for delivering allocated programmes, building positive relationships with schools, universities and volunteers, and ensuring every programme is delivered to CoachBright's high standards.
You’ll be supported by a named CoachBright colleague who will provide programme oversight, quality assurance and operational support throughout your assignments.
What you’ll do
- Deliver CoachBright programmes in accordance with agreed programme briefs.
- Plan, coordinate and deliver high-quality sessions that engage and inspire participants.
- Manage programme delivery, ensuring agreed milestones and deadlines are met.
- Build positive relationships with schools, universities, volunteers and programme partners.
- Maintain effective communication throughout programme delivery.
- Collect evaluation data and contribute to programme impact reports.
- Participate in quality assurance activities and programme reviews.
- Build positive, professional relationships with school, university and other programme partners.
- Act as the primary contact for commissioned programme partners throughout programme delivery period.
- Maintain effective communication with school staff, volunteers and your CoachBright contact throughout programme delivery.
- Work collaboratively with volunteers, school staff and CoachBright colleagues to ensure programmes run smoothly.
- Escalate safeguarding concerns to the CoachBright DSL, and operational issues and significant partner feedback to your named CoachBright contact.
- Deliver programmes to CoachBright's expected standards of quality and professionalism.
- Complete all required safeguarding, data protection and induction requirements before programme delivery.
- Participate in quality assurance activities, programme debriefs and partner review meetings as agreed.
- Contribute ideas and feedback to help continuously improve CoachBright programmes.
Our programmes
As an Associate Programme Lead, you may be commissioned to deliver one or more of CoachBright's programmes, depending on your experience, availability and the needs of our partner schools and universities.
Although each programme is different, all are designed to improve the confidence, independence and future opportunities of young people from underrepresented backgrounds through high quality coaching.
Programmes include:
UniCoach Programme
Our UniCoach Programme trains university students to become academic coaches, supporting small groups of pupils to build their confidence, independence, resilience and academic progress.
As an Associate Programme Lead, you'll recruit, train and support university volunteers, build strong relationships with school and university partners, coordinate programme delivery and evaluate its impact.
A typical UniCoach programme features 20-30 pupils, and 5-10 undergraduates, and involves:
-
8-10 week delivery period
-
Recruitment, training, and coordination of undergraduate volunteers
-
Seven sessions at the school featuring all pupils and coaches, normally for one hour at the same time each week
-
A graduation celebration event at a local university of the school
-
An evaluation impact report
-
Programme fee approx £2,850
Peer to Peer Programme
Our Peer to Peer Programme trains older pupils to become academic coaches for younger pupils, helping both groups to develop academically while building confidence, leadership and resilience.
As an Associate Programme Lead, you’ll.train pupil coaches, support the school throughout programme delivery, maintain the day-to-day relationship, oversee programme quality and evaluate its impact.
A typical Peer to Peer programme features 15 older pupils coaching one younger peer each (total cohort size of 30) and involves:
-
8-10 week delivery period
-
Training session for older pupils (coaches)
-
Seven sessions at the school featuring all 15 pairs, normally for one hour at the same time each week
-
A graduation celebration event at a local university of the school
-
An evaluation impact report
-
Programme fee approx £700 - £1,900 (depending on number of sessions selected by partner)
LifeCycle Programme
Our LifeCycle programme provides one-to-one professional coaching for university students from underrepresented backgrounds, helping them navigate university life, develop key skills and achieve their personal and academic goals.
A typical LifeCycle programme features a cohort of 20-30 undergraduate students, who receive six 60-minute online coaching sessions, alongside three in-person workshops.
Depending on your qualifications and experience, you may either:
-
Deliver one-to-one coaching yourself (for associates with recognised professional coaching qualifications); and/or
-
Coordinate a team of professional coaches, managing programme delivery, partner relationships and evaluation.
Typical programme fee:
-
Programme coordination and management only: approx £2,750
-
Programme coordination & professional coaching: fee dependent on coaching experience and cohort size
Programme fees vary depending on the programme type and will always be agreed in advance before work begins.
Locations
We expect to deliver programmes across the following areas during the 2026/27 academic year and welcome applications from people able to travel within one or more of these locations:
- Greater London, Hampshire, Sussex, Kent, Berkshire, Essex, Hertfordshire and Milton Keynes
- West Midlands, East Midlands
- Cornwall and Plymouth
- Merseyside, Greater Manchester, Lancashire, Cheshire and Staffordshire
- Northumberland, Newcastle, Tyneside and Teesside
What we’re looking for
Essential:
-
A genuine passion for improving life chances for young people from disadvantaged backgrounds and a commitment to CoachBright's mission and values.
-
Experience delivering programmes, workshops, coaching, mentoring or training with children, young people or adults.
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Experience building positive, professional relationships with schools, universities or other partner organisations.
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Excellent organisational and time management skills, with the ability to plan ahead, manage competing priorities and consistently meet agreed deadlines.
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Demonstrable ability to work independently, exercise sound judgement and take responsibility for delivering high quality outcomes with minimal supervision.
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Comfortable working on a freelance basis, including managing your own workload, availability and invoicing arrangements.
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Strong written and verbal communication skills, with the ability to communicate confidently with a range of stakeholders.
-
Confidence using digital systems to manage programmes, maintain accurate records and produce high quality written reports.
-
Willingness and ability to travel independently to programme locations within your preferred geographical areas.
-
Willingness to complete an Enhanced DBS check through CoachBright prior to programme delivery.
Desirable:
-
Experience recruiting, training or supporting volunteers.
-
Experience collecting evaluation data and producing impact or evaluation reports.
-
Previous experience working on a freelance or self-employed basis.
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Understanding of the barriers to social mobility, both nationally and in your region.
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Experience of partnership management or sales in an education context.
-
An existing network of contacts in schools or universities, or a demonstrable ability to build one quickly.
-
Access to a car for reaching schools in areas with fewer public transport options.
Key details
Contract Type:
Associate Programme Lead (Freelance Contract for Services). You will be engaged as an independent contractor, not an employee of CoachBright.
Programme Availability:
Programme assignments are offered throughout the academic year as partner schools and universities confirm delivery. The number of programmes offered will vary depending on demand, your availability, and the geographical areas you are able to cover. While we cannot guarantee a minimum number of programme assignments, we are looking to build long term relationships with associates who consistently deliver excellent programmes.
Support:
Every Associate Programme Lead is supported by a named CoachBright colleague who provides programme oversight, quality assurance and operational support.
Training:
Successful applicants will complete a paid induction before delivering their first programme and receive programme-specific training where required.
Safeguarding
An Enhanced DBS check and safeguarding training are required before programme delivery begins.
Travel
The role is home-based with regular travel to partner schools and universities. Reasonable travel expenses will be reimbursed in line with CoachBright's Expenses Policy.
Insurance
Successful candidates will be covered by our insurance so will not need to source their own.
How to apply
Please send a CV and brief covering letter answering the application questions through the CharityJob portal.
We welcome applications on a rolling basis. Early applications are encouraged.
Shortlisted candidates will be invited to a one-stage interview via video meeting during July and August.
Coaching young people to be confident, independent and resilient so they can lead the lives they want.



The client requests no contact from agencies or media sales.



