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Job description
Employment Details:
- Location: Haringey (N17), London, UK. (This is an In-Person role with optional one day working remotely)
- Job Title: Director of Operations
- Reporting to: CEO, with accountability to the Board of Trustees
- Line Manages: Operations Co-ordinator and Finance Officer
- Employment Type: Full-Time (40hrs Per Week)
- Start date: October 2026 (Ideally, or later if you have a notice period)
Benefits:
- Annual Leave: 25 days (Exclusive of Bank Holiday)
- 1 x WFH/flexi working as per policy
- CPD Budget: £1000
- Group Life Insurance
- Discount on Food (Specific Restaurants)
- Free Brunch every Thursday
- Company Well-being Events
- Pension Contribution
Summary of the role:
The Director of Operations is a pivotal senior leadership role at Sister System, responsible for strengthening the people, culture, systems and organisational foundations that enable our mission to thrive. Working closely with the CEO, Senior Leadership Team and Board of Trustees, the postholder will play a central role in delivering our current strategic priorities and shaping the next chapter of Sister System as we develop our future strategy beyond September 2027.
This is a significant opportunity to help shape a growing, values-led organisation founded on co-curation, sisterhood, race & gender equity and the belief that girls and young women should be active architects of the services, systems and opportunities designed for them. With oversight of financial management, people and culture, compliance, risk and organisational infrastructure, the Director of Operations will lead on empowering & ensuring that our internal culture and ways of working reflect the same care, accountability, ambition and empowerment that sit at the heart of our model.
The role will be instrumental in translating our founding vision into strong, sustainable practice, ensuring Sister System is equipped to grow its impact while remaining deeply connected to the voices, experiences and leadership of the girls and young women we exist to serve.
Our Charity:
Sister System exists to ensure that care-affected girls and young women are not defined by the systems they have experienced, but are supported to recognise their strengths, shape their futures and access the same opportunities as their peers.
Our culturally competent, co-curated model works alongside girls and young women aged 13–24 through a long-term journey of support, progression and leadership. Across three interconnected stages, we provide trusted relationships, mentoring, therapeutic support, education, leadership development and pathways into employment. Our approach recognises that meaningful change takes time, consistency and a community that continues to believe in her.
Founded with girls and young women, not simply for them, Sister System places their voices, experiences and ambitions at the heart of everything we do. Through our growing hub-and-spoke model, we are expanding our reach while also influencing the wider systems, services and institutions that shape their lives.
Our ambition is not only to improve individual outcomes, but to demonstrate a better way of working with care-affected girls and young women—one that is relational, culturally responsive, asset-based and built around what they tell us they need to thrive.
As Sister System enters its next phase of growth and prepares to shape its future strategy, we are seeking an experienced and values-led Director of Operations to join our Senior Leadership Team. This is an exciting opportunity to strengthen the people, culture, systems and infrastructure that will enable our organisation—and the girls and young women alongside us—to achieve even more.
Our Vision:
A world where empowered girls reach their potential through equitable opportunities.
Our Mission:
To bridge the gap between care-affected girls and young women within mainstream society by working alongside them to ensure they have the same opportunities that everyone else has – at home, school, work and within our communities.
Our Values:
- COLLABORATIVE
We co-curate programmes with our Sis-Stars. We seek powerful partnerships. - EVIDENCE-BASED
We build trust and respect within our sector. - MASTERFUL
We aim for excellence as standard and share our learning. - SOLUTION-FOCUSED
We innovate to overcome challenges with a long-term goal in mind. - TENACIOUS
We are not afraid to take a stand and push for change.
Key Responsibilities
Strategic Leadership and Implementation
- Work closely with the CEO, Senior Leadership Team and Board of Trustees to translate Sister System’s strategy, theory of change, operational model and financial plans into clear organisational priorities and coordinated action.
- Play a central role in shaping Sister System’s next strategy ahead of the September 2027 refresh, ensuring it reflects our founding commitment to co-curation, the voices of girls and young women, our evolving three-stage model and our future growth ambitions.
- Lead the development of proportionate planning, monitoring and review processes that enable the Senior Leadership Team to track progress, reflect on performance, identify barriers and remain accountable for delivery.
- Monitor progress against agreed strategic goals and KPIs, ensuring that risks, dependencies and areas requiring leadership attention are clearly identified and addressed.
- Support senior leaders to turn strategic priorities into realistic plans, with clear ownership, timescales and measurable outcomes.
- Ensure that learning from delivery, impact data, staff experience and the voices of girls and young women inform strategic decision-making and organisational improvement.
- Cultivate a strong shared sense of purpose across Sister System, helping colleagues understand how their roles contribute to our mission, values and long-term ambitions.
Financial Strategy and Audit
- Work closely with the CEO, Senior Leadership Team and Board of Trustees to shape, implement and regularly evaluate Sister System’s financial strategy, ensuring it supports our mission, strategic ambitions and long-term sustainability.
- Provide clear, financial recommendations to the CEO, helping the organisation navigate the balance between delivering high-quality, meaningful impact for girls and young women, achieving value for money and maintaining financial resilience.
- Translate Sister System’s strategic priorities, delivery model and growth ambitions into realistic financial plans, forecasts and scenarios that support timely and well-informed decision-making.
- Lead financial scenario planning and ensure that the CEO and Board have a clear understanding of the financial implications, risks and trade-offs associated with key organisational decisions.
- Lead and oversee the annual audit process, working effectively with external auditors, the finance team, senior leaders and the Board to ensure a robust, timely and transparent process.
- Ensure that learning and recommendations arising from audits, financial reviews and assurance activity are translated into clear improvements and strengthened organisational practice.
Financial Management
- Lead the development, monitoring and management of annual budgets, reforecasts and longer-term financial plans, ensuring resources are aligned with Sister System’s strategic priorities.
- Hold and actively manage the tension between quality, impact, affordability and value for money, ensuring financial decisions protect the integrity of Sister System’s model and the experience of the girls and young women we serve.
- Provide the CEO, Senior Leadership Team and Board with clear, accessible and timely financial information, insight and recommendations to support effective leadership and governance.
- Produce high-level financial reports and analysis covering budgets, cash flow, reserves, forecasts, strategic KPIs and other relevant performance indicators.
- Maintain and continuously strengthen proportionate financial systems, controls and processes that reflect Sister System’s size, stage of growth and evolving operating model.
- Ensure that robust financial and performance-reporting infrastructure is in place, with clear accountability, reliable data and appropriate oversight across the organisation.
- Support Directors and budget holders to understand their financial responsibilities, manage resources effectively and make informed decisions within agreed parameters.
- Identify emerging financial risks, pressures and opportunities for greater efficiency, advising the CEO on appropriate actions and ensuring these are monitored and addressed.
- Oversee high quality bookkeeping practice to ensure reporting is accurate and up to date.
- Work with the fundraising team to develop budgets for proposals and create timely financial reports for funders and donors
Culture and Operational Effectiveness
- Work closely with our People and Culture consultant, CEO and Senior Leadership Team to shape and embed a progressive, inclusive and high-performing organisational culture aligned with Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious.
- Champion a culture of regular, honest and constructive feedback, helping managers and colleagues to hold crucial conversations with clarity, care and accountability.
- Ensure that Sister System’s internal culture reflects the relational, empowering and values-led approach that sits at the heart of our work with girls and young women.
- Review existing organisational processes and workflows, identifying practical opportunities to improve clarity, consistency, collaboration and efficiency.
- Develop and embed proportionate ways of working that support Sister System’s current size, evolving operating model and future growth.
People Planning and Management
- Lead the development of a clear and forward-looking people plan that ensures Sister System has the right structure, capacity, capabilities and leadership in place to deliver its strategic ambitions.
- Support managers to build high-performing teams through effective objective-setting, regular feedback, performance management and professional development.
- Foster an environment in which people are supported to grow, appropriately challenged and held accountable for delivering against agreed expectations.
- Facilitate professional learning, career development and progression across the organisation, ensuring that opportunities are transparent, equitable and aligned with organisational need.
- Oversee workforce and succession planning, ensuring that the organisational structure remains appropriate, affordable and responsive to Sister System’s development.
- Work with the CEO and relevant advisers to ensure fair and appropriate pay, benefits and working conditions.
- Oversee recruitment and the end-to-end employee experience, from attraction and onboarding through to development, retention and exit.
- Ensure that people policies, practices and management approaches are legally compliant, consistently applied and reflective of Sister System’s values.
Compliance and Risk Management
- Ensure that Sister System meets its legal, regulatory and governance responsibilities as a charity and employer.
- Lead the development and maintenance of a proportionate organisational risk-management framework that protects Sister System’s people, assets, reputation and ability to deliver its mission.
- Ensure that key organisational risks are clearly identified, owned, monitored and reported to the CEO, Senior Leadership Team and Board of Trustees.
- Promote a culture in which risk is understood and actively managed without limiting thoughtful innovation, learning or ambition.
Governance, Communications and Facilities
- Facilitate clear, timely and effective communication and cooperation between the Board of Trustees, CEO and Senior Leadership Team.
- Support the development of strong governance systems, ensuring that trustees receive the information, insight and assurance required to fulfil their responsibilities effectively.
- Work closely with trustees through the Finance and Audit committee
- Oversee the organisation’s IT infrastructure and digital systems through external providers, ensuring that they remain secure, reliable and appropriate for Sister System’s needs.
- Oversee the effective operation of Sister System’s physical workspace within a fully managed office environment, working with building management and relevant external providers where required.
- Ensure that Sister System provides a safe, welcoming and accessible environment for girls and young women, staff, volunteers, visitors and partners across its hub, spoke locations and external activities.
- Ensure that appropriate health and safety systems, procedures and responsibilities are understood, implemented and regularly reviewed.
Person Specification
We are seeking an experienced, dynamic and values-led operational leader to join Sister System’s Senior Leadership Team. You will combine sound judgement and strong organisational skills with a warm, collaborative leadership style and a genuine commitment to improving outcomes for care-affected girls and young women.
You do not need to be a specialist in every area of the role. You will, however, need the confidence and experience to lead across a broad operational portfolio, work effectively with professional advisers and external providers, and provide clear, practical advice to the CEO, Senior Leadership Team and Board of Trustees.
Essential Experience and Knowledge
- Significant experience in a senior operations, finance, people, governance or organisational leadership role within a charity, social enterprise or similarly values-led organisation.
- Experience of translating organisational strategy into clear priorities, plans, systems and measurable outcomes.
- Experience of developing and managing organisational budgets, forecasts and financial reporting, with the ability to balance quality, impact, affordability and value for money.
- Experience of supervising or coordinating an external audit process, working effectively with auditors, finance colleagues and the Board.
- Experience of people planning, performance management and supporting managers to build capable, accountable and high-performing teams.
- Experience of developing or improving organisational systems, processes and ways of working during a period of growth or change.
- A sound understanding of charity governance, organisational risk, compliance and the responsibilities of senior leaders and trustees.
- Experience of working collaboratively with a CEO, senior leadership colleagues, trustees, consultants and external professional advisers.
- A strong understanding of equity, inclusion and anti-discriminatory practice, and the ability to embed these principles within organisational culture and decision-making.
Skills and Leadership Approach
- An approachable, emotionally intelligent and credible leader who can build trust, motivate others and develop effective working relationships across an organisation.
- The ability to lead with both care and accountability, supporting open feedback and helping colleagues to hold constructive and sometimes crucial conversations.
- Strong strategic thinking, with the ability to understand the wider organisational picture while maintaining oversight of important operational detail.
- Excellent communication skills, with the ability to present complex financial, people or operational information clearly and accessibly.
- Strong organisational and project-management skills, with the ability to prioritise competing demands, meet deadlines and maintain momentum.
- Sound judgement and the confidence to provide constructive challenge, identify risks and offer clear recommendations to the CEO and Board.
- A practical and solution-focused approach, with the ability to move from discussion and planning into coordinated action.
- The ability to handle sensitive, confidential and personal information professionally and in accordance with Sister System’s policies, data-protection responsibilities and GDPR.
- Energy, curiosity and enthusiasm for strengthening an ambitious organisation as it prepares to shape and deliver its next strategy.
Values and Commitment
- A demonstrable commitment to Sister System’s mission and to improving the opportunities, experiences and outcomes of care-affected girls and young women.
- The ability to model and champion Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious.
- A commitment to co-curation and to ensuring that the voices, experiences and leadership of girls and young women inform organisational planning and decision-making.
- A commitment to continuous learning, reflective practice and personal and professional development.
Desirable
- Lived experience of the care system, or a strong professional understanding of the experiences of care-affected girls and young women.
- Experience of working within a founder-led organisation or alongside a founder CEO.
- Experience of supporting an organisation through growth, restructuring or the development of a new strategy.
- Knowledge of culturally competent, trauma-informed or relational approaches to working with young people.
- A relevant professional qualification or equivalent experience in operations, finance, human resources, governance or organisational leadership.
- Experience working with social care and educational service providers (statutory and third sector).
- Knowledge of the Charity SORP, Charity Commission reporting requirements, and other third-sector financial regulation.
Sister System is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
This post is subject to two satisfactory reference checks and DBS enhanced disclosure.
How to apply
Please apply via our recruitment platform Breathe by 31st August 2026. You will be asked to upload your CV and answer the following questions:
Values alignment
Sister System's model is built on co-curation (working with girls and young women, not simply for them) and on being Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. Which of these values do you feel most aligned with, and which do you find hardest to live up to in practice?
People & Culture
Sister System is a founder-led organisation, underpinned by race and gender equity and a culturally competent, trauma-informed approach to working with girls and young women. Tell us about a time you strengthened internal culture of this nature within a team. What resistance did you meet, and what was different a year later?
Finance
A key element of the role is monitoring income against budget for current and future years. Charity income can provide additional complexities, particularly with different types of grants. Please explain your understanding of these complexities, and how they impact on recording and reporting, including examples from your own experience if relevant.
Timeline
Deadline for applications: End of day Monday 31st August 2026
First round interviews: w/c 7th September
Second round interviews: w/c 14th September
Decisions made: by 22nd September
Thank you for your interest in joining Sister System in our mission to inspire and empower young women.
Organisation
Sister System
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
Posted on: 01 August 2026
Closing date: 31 August 2026 at 23:30
Tags: Finance, Human Resources, IT, Operations, Accounting, Internal communication, Office Management, Youth / Children
The client requests no contact from agencies or media sales.
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Kingston upon Thames, Greater London (On-site)
£34,000 - £36,000 per year
Part-time (up to 25 hours per week)
Permanent
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job description
Nb. for full information on this role please read both attachments: Job Pack and Job Description
Summary
We are seeking a highly motivated and skilled individual to serve as Coordinator, leading the mission of Street Pastors in Kingston. The ideal candidate for this role will be a person of integrity who is able to demonstrate experience and potential in leadership of Christian outreach and mission. They should have experience leading and managing volunteers in a relevant context. They should possess effective organisational and communication skills and demonstrate a passion for building and sustaining partnerships around community outreach.
Context
Kingston Street Pastors is a churches initiative which has been operating since 2006 deploying Christian volunteers in the town centre in the night time to Care, Listen and Help. We enjoy excellent relationships with key stakeholders in Kingston’s night time economy including our local council, police and businesses. Within the wider Street Pastors movement we have made significant contributions over the years to develop policy and practice and have worked closely with neighbouring Street Pastors initiatives and with the Ascension Trust. For governance purposes Kingston Street Pastors operates as an affiliated project of Oxygen, a Kingston based youth work charity.
Our key strategic priorities are to maintain and build on the positive relationships we have with our local council, the police and businesses in the night time economy, taking advantage of opportunities for collaboration, accessing funding and other forms of support. We are perennially focused on the recruitment of new volunteers to serve as Street Pastors and Prayer Pastors to sustain and grow our capacity to deploy teams to the streets.
About the Role
This role has a Genuine Occupational Requirement for the post holder to be a practicing Christian (as outlined by 2010 Equality Act, Section 9)
Our new Coordinator will work closely with the Street Pastors Deputy Coordinator, leading the regular operations of Kingston Street Pastors and the deployment of teams while also overseeing the strategic development of the initiative in response to emerging needs and opportunities.
Applicants should have people skills and demonstrate an ability to solve problems using a range of creative solutions including working with volunteers or using technology in new ways. The ideal candidate will have an ability to work flexibly and manage their time and resource effectively amidst competing priorities.
A strong applicant will also be able to demonstrate the following:
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A good understanding of the work and ethos of Street Pastors and how this resonates with your approach to Christian mission.
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A passion for the role the Church plays in our local community and an ecumenical ethos which is appreciative of a diversity of Christian traditions.
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The ability to partner with key stakeholders in the community to increase the resources, reach and depth of charitable projects.
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A high level of proficiency in project management with competent administrative and IT skills.
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A good understanding of the night time economy, its users and key stakeholders.
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Experience and skills in charity/ church project leadership with specific reference to the recruitment, development and management of volunteers.
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An understanding of monitoring and reporting on the impact of charitable work.
Relevant experience in fields such as youth work, homelessness support, drug and alcohol services and promotion of community safety are also highly desirable.
This role is subject to an enhanced DBS check and suitable references including at least one reference from a church minister.
Application Instructions
To apply for this role please provide your CV and write a cover letter of no more than 1500 words (or up to 2 pages) explaining why you are interested in the role and how your skills, attributes and experience make you a suitable candidate. Please ensure that your covering letter addresses the criteria both in the attached Coordinator Job Pack and the Coordinator Job Description.
Organisation
Posted on: 28 July 2026
Closing date: 06 September 2026 at 23:59
Job ref: Kingston Street Pastors Coordinator
Tags: Advice / Information, Christian, Training / Learning, Project Management, Volunteering Management, Operations, Conflict Resolution / Peace, Crime, Engagement / Outreach, Faith-Based, Gender / Gender Based Violence, Homelessness, Mental Health, Safeguarding, Strategy, Victim Support, Youth / Children, Grants, Governance / Management, Social / Support Work
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Birmingham, West Midlands (Hybrid)
Liverpool, Merseyside
London, Greater London
Southampton, Southampton
£55,000 per year
Full-time
Permanent
Job description
Job role:
The Digital Engagement Lead will play a pivotal role in shaping how people discover, experience and connect with Ronald McDonald House UK.
Working closely with the Head of Brand, Communications and Digital Engagement, you'll lead the development and delivery of an audience-led digital engagement strategy that helps us reach more people, build stronger relationships and create meaningful opportunities for support. You'll bring together social media, email, website content and user experience, paid social media and analytics into a clear, joined-up approach that delivers measurable results.
This is a role for someone who can see the bigger picture whilst remaining close enough to the detail to make things happen. You'll lead and develop a talented digital team, set clear direction and priorities, and create an environment where people feel supported to do their best work. At the same time, you'll work across the organisation to build understanding, confidence and enthusiasm around digital engagement, helping colleagues see how it can support their goals and strengthen our impact.
You'll also play an important role in strengthening the foundations that underpin our digital performance, from supporter journeys and content strategy to analytics, testing and optimisation. Through thoughtful leadership, strong collaboration and a focus on continuous improvement, you'll help ensure our digital channels work harder for the charity and ultimately help us support more families when they need us most.
Key Responsibilities:
Operational leadership and team development
- Provide clear leadership across the Digital Engagement function.
- Line manage the Digital Marketing Manager, Social Media Officer and Website Content & UX Officer.
- Set clear objectives, coach through regular one-to-ones and support professional development.
- Build a collaborative, high trust culture that values inclusion, curiosity and accountability.
- Ensure the team has clear backlogs, roadmaps and ways of working that keep delivery smooth and focused.
Digital strategic approach and planning
- Shape and deliver an integrated, audience-led digital engagement strategy.
- Define the strategic role of each channel for priority audiences, with objectives, KPIs and success metrics.
- Set channel-specific plans across paid social, organic social, content creators engagement, email, paid search and website content/UX.
- Lead annual and quarterly planning, translating organisational goals into clear digital roadmaps with budgets, testing agendas and resourcing.
- Monitor sector, platform and audience trends, advising on where to pivot, invest or pause.
- Guide the Digital Engagement team to deliver effective programmes with clear targeting, creative variants and measurable outcomes.
Digital Marketing ownership
- Oversee a balanced mix of paid, organic and earned activity, ensuring they work together to drive reach, community and conversion.
- Set standards for community management, social listening, risk protocols and out of hours response where required.
- Define our approach to engaging content creators.
- Strengthen the organisation’s approach to paid social, building capability, confidence and performance.
- Set the strategic approach for paid social campaigns, with a clear pathway towards delivering a high‑quality, scalable campaign in Q4.
- Oversee paid search and Google Ad Grant activity, ensuring compliance, relevance and strong conversion tracking.
Email and supporter journeys
- Oversee performance and growth across paid and owned channels.
- Lead the development of a clear email strategy, starting with strong foundations for best‑practice journeys
- Oversee the design and implementation of core email journeys
- Ensure email activity is insight‑led, tested and aligned with wider supporter journeys across channels
- Maintain a practical test plan covering audiences, messaging, creative and landing experiences.
Website content and user experience
- Lead the long term development of the charity’s website.
- Set the content and UX strategy with audience needs at the centre, ensuring information is findable, inclusive and persuasive.
- Oversee page governance, templates and information architecture to support both storytelling and conversion.
- Prioritise UX improvements using evidence from analytics, user feedback and best practice.
- Ensure the site reflects our brand voice and values, with accessible content and clear journeys.
Innovation, creative approach, testing and optimisation
- Embed a culture of smart experimentation and continuous improvement.
- Champion creative exploration across formats, storytelling and interaction design, while setting clear hypotheses and guardrails.
- Maintain a cross-channel testing backlog, with transparent prioritisation, timelines and owners.
- Ensure rigorous measurement: define success criteria, document results, share learning and scale winning variants.
- Encourage responsible adoption of new features and tools where they solve real audience problems.
Data, tracking and reporting
- Ensure decisions are grounded in accurate data and meaningful insight.
- Set the strategic direction for digital analytics and performance measurement.
- Oversee GA4 tracking, analytics and reporting frameworks across channels and key journeys, working with external agencies or specialists to establish robust reporting foundations
- Commission accessible dashboards and provide narrative context so stakeholders understand performance and next actions.
- Promote outcome-focused reporting that complements top of funnel/brand metrics.
Stakeholder and partner collaboration (internal and external, including suppliers)
- Lead strong, respectful collaboration that gets the best from people and partners.
- Partner with fundraising, family services, brand, and data & insight teams to shape clear briefs and deliver impactful digital work.
- Manage agencies, creators, platform reps and technical suppliers: set scopes, deliverables, timelines and KPIs, and review performance against objectives.
- Ensure all external output meets brand, accessibility, safeguarding and data protection standards.
- Build constructive relationships with senior stakeholders, presenting insights and recommendations with clarity.
Budget and resource accountability
- Hold responsibility for digital engagement budgets and resourcing.
- Oversee budget planning, forecasting and in‑flight reallocation to maximise value.
- Track spend, approve invoices and maintain strong financial governance.
- Assess capacity and recommend when to use external support, with clear cost–benefit rationale.
Person Specification:
Knowledge and Experience:
- Significant experience leading audience-led digital channels across paid, organic social, email and web within a charity.
- Demonstrable experience of leading digital engagement change projects
- Proven track record developing channel-specific strategies and roadmaps that drive growth, engagement and conversion.
- Experience setting digital strategy and direction while remaining close to delivery
- Experience leading and line managing digital teams through change and nurturing inclusive, high-performing cultures.
- Strong understanding of analytics, tracking and outcome-focused reporting (e.g. GA4, tagging, data governance).
- Experience commissioning and managing agencies, creators and technical suppliers.
- Comprehensive understanding of accessibility, safeguarding and ethical digital practice.
- Desirable: experience with influencer governance, CRM-integrated journeys, or major website and IA projects.
Skills and Abilities:
- Credible, collaborative leader who can inspire confidence and momentum during change.
- Strategic thinker who can translate long‑term ambition and distil insight into clear plans and practical delivery.
- Skilled communicator who simplifies complexity and brings colleagues and partners with them.
- Confident decision‑maker, comfortable balancing creativity with risk and feasibility.
- Strong analytical skills with a disciplined test-and-learn mindset.
- Inclusive leader who sets high standards while keeping momentum and morale strong.
- Comfortable presenting to senior stakeholders and translating data into action.
- Creative problem solver who spots opportunities and moves at pace with care.
- Calm and resilient under pressure
Organisation
Posted on: 28 July 2026
Closing date: 09 August 2026 at 23:30
Job ref: Digital Engagement Lead - Permanent
Tags: Campaigns, Communications, Marketing, Digital, Brand, Social Media, Strategy, Digital Fundraising
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Levenshulme, Greater Manchester (Hybrid)
28,000 FTE
Part-time (10-12 hours)
Contract
Job description
We are looking for a Marketing Support Administrator to report to and support the Service Coordinator in the daily running of the charity which runs on a part-time basis. This is an exciting time for the charity as long-term funding has been secured.
Levenshulme Good Neighbours, (LGN) is a local charitable incorporated organization (reg 1163827) offering befriending services to socially isolated and lonely over 55-year-olds members of the Levenshulme local community. We do this by providing local volunteers to match locals struggling from a lack of social companions. We also host Sunday Luncheons and Slow-Moving Exercise classes.
The Marketing and Support Administrator will be tasked with creating newsletters, data entry, management of client files, dealing with invoices, receipts, social media campaigns, attending promotional and communal events, creating board meeting agendas and other vital tasks to keep the charity running smoothly. We are hoping someone with an optimal outlook and positive attitude can join our team. This role would require someone with a passion for the cause; tackling social isolation and loneliness experienced by older people.
You will be governed by a friendly and diverse team of locals who share the same passion, come from diverse backgrounds and offer a lot of skills and insights into the field.
Key Responsibilities
- Support the creation and management of marketing materials using Microsoft PowerPoint and Excel
- Create regular social media posts about LGN activities, events, volunteers, and community impact
- Write short stories or case studies about members, volunteers, and the difference LGN is making
- Help promote events, activities, and volunteer opportunities locally and online
- Create simple posters, flyers, and social media graphics using Canva or similar tools
- Update information on the LGN site and social media pages
- Collect photos, quotes, and feedback from activities and events to use in newsletters and social media
- Help raise awareness of LGN and encourage more local people to get involved
- Manage multiple projects simultaneously, prioritising tasks effectively through excellent time management
- Maintain organised records of marketing activities, schedules, and reports
- Contribute to the development of marketing strategies by providing insights based on analysis skills
- ·Attend board meetings often, voicing the continual objectives and aims for the charity
- Supporting the ambassadorial function of the Service Coordinator at stakeholder meetings with the council, local councillors, grant funders, and possibly client referrers
- Call handling enquiries from referrers, locals, volunteer prospects
- Checking and sending off D B S forms for volunteer befrienders
Essential Skills And Qualities
- Experience in the charity sector within a marketing environment is advantageous
- Strong analysis skills with the ability to interpret data effectively
- Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word is essential
- High level of IT competency, including Google Suite and Microsoft Office
- Strong time management and ability to prioritise a varied workload
- Confident writing, editing, and presenting skills
- Flexible, self-motivated, and capable of working independently and as part of a small team
- Able to respond positively to challenges, feedback, and shifting priorities
- Demonstrates initiative, resilience, and the ability to handle pressure and competing deadlines
- Empathy and sensitivity to the challenges faced by individuals and communities
- A positive, can-do attitude and belief in the power of community development and organising
- Able to stay calm, use tact and diplomacy, and find constructive solutions to problems
- Data entry experience
- Leadership qualities with a proactive approach to problem-solving and team collaboration
Desirable Skills
- Capacity to work with wordpress com and update web pages
- Familiarity with accounting software
- Proficiency in creating leaflets, flyers, social media campaigns with programs such as Canva
- Previous experience in the charity sector
- Intermediate proficiency with Excel software
- Attention to detail in screening reports, accounts, budgets
- Report writing skills
- Bid writing experience
Benefits
First Aid Training, Professional Development, Hybrid working, working in a highly energetic environment alongside other charitable organisations for the betterment of society. There'll be opportunities to attend daytrips to coastal areas with staff from partner organisations and service users. Charity pension plan included. Apply by filling out a Marketing and Support Administrator Application Form. We would love to hear from you. All the best.
Organisation
Posted on: 23 July 2026
Closing date: 20 August 2026 at 19:28
Job ref: MSA LGN 113827
Tags: Administration, Finance, Fundraising, Marketing, Operations, Digital, Brand, Data Entry, Database Management, Health / Medical, Safeguarding, Social Media, Events / Activities, Trusts / Foundations, Grants, Social / Support Work
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Manor Park, Greater London (On-site)
£29,484 per annum (30 hours per week), equivalent to a full-time salary of £35,380
Part-time (30 hours per week (26 hours spread over 4 weekdays + 4 hours on Sunday))
Contract (3 years)
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Help build a community where everyone belongs.
Join the Renewal Programme as our Community Hub Connector and help create a welcoming, inclusive space where local people can connect, access support and thrive. You'll build trusted relationships with residents, community organisations and faith groups, helping people overcome barriers and become active participants in their community.
You will have a strong understanding of the challenges affecting refugees, asylum seekers and people experiencing homelessness, together with the ability to coordinate day-to-day activities, work collaboratively with volunteers and partners, and contribute positively to the charity's ongoing development.
One morning you might be meeting with a local mosque to develop a new partnership. That afternoon you could be welcoming someone who has recently arrived in the UK, introducing them to activities at the Hub and connecting them with the support they need. No two days are the same—but every day is about helping people feel they belong.
Based at our RenewALL Hub in East Ham, you'll coordinate activities, lead community outreach, support volunteers and work alongside statutory, voluntary and community organisations to create opportunities that improve people's wellbeing and strengthen local communities.
This is a varied and rewarding role for someone who enjoys working directly with people, building partnerships and making a tangible difference. You'll support residents facing a range of challenges, including migration, loneliness, disability, digital exclusion and social isolation, ensuring everyone can access opportunities and services in a way that works for them.
This role is funded by the Mercers' Company, and you will contribute towards delivering the agreed outcomes and objectives of the grant.
You'll join a friendly, supportive team within the Renewal Programme, a respected Newham charity that has been serving local communities for more than 50 years. We are committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive. In return, we offer ongoing training and development, an Employee Assistance Programme, generous annual leave and the opportunity to be part of an organisation making a genuine difference every day.
If you're passionate about community development and creating opportunities for people facing disadvantage, we'd love to hear from you.
Organisation
Posted on: 28 July 2026
Closing date: 27 August 2026 at 15:14
Tags: Engagement / Outreach, Ethnic Minority / BAME, Events / Activities
The client requests no contact from agencies or media sales.
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London, Greater London (Hybrid)
£100,000 per year
Full-time
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Location: London (with hybrid working available)
Closing date: Thursday 10 September
Interview date: Thursday 24 September in London
Salary: £100,000 pa
Brook is a 4 Day Week employer
About Brook
Brook believes in a society where everyone is supported to live healthy, safe and fulfilling lives. For over sixty years, Brook has been a pioneering force, transforming lives and communities. Brook fights for the right to excellent sexual health, mental health and wellbeing, offering lifelong support that is inclusive, non-judgmental and accessible to all. Our unique offer combines clinical services, relationships and sex education, outreach in community settings, wellbeing programmes and counselling. In 2025/26, we supported 1.45 million people through our frontline services. We delivered 4,053 mental health and wellbeing interventions, supported 111,931 people through our education and wellbeing work and supported 57,071 people through our all-age clinical services.
About the role
We’re looking for a Director of Engagement, Communications & Income to provide strategic leadership across income generation, service development, marketing, communications, policy and external engagement.
The role is key to strengthen organisational sustainability by securing diverse and sustainable income streams. You will provide strategic leadership for service development and oversee the identification, development and submission of high-value, complex bids and tenders for commissioned services.
You will oversee communications, marketing and brand activity ensuring communications effectively position the organisation to attract funders, donors, corporate partners and stakeholders. You will lead the organisation’s external engagement strategy to enhance profile, influence and reach.
About you
You will have significant senior leadership experience and be skilled at collaborative working. Your outstanding leadership, influencing and relationship-building skills will be evidenced through a track record of securing income from diverse sources. You will have extensive experience in in communications, brand development and stakeholder engagement.
Your ability to efficiently manage a complex and busy workload with conflicting priorities will enable you to work well under pressure and deliver to deadlines. You will have an in-depth knowledge of the charitable funding landscape, the public sector commissioning environment and a broad range of communications activities.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
- Training and development opportunities
- Coaching
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
Organisation
Posted on: 28 July 2026
Closing date: 27 August 2026 at 13:25
Job ref: LON_503
Tags: Communications, Engagement / Outreach, Insights
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
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