45 Victims of crime advocacy service manager jobs

We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA).

The roles is full time and offered on a hybrid working basis with two days per week from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.

As an IDVA, you'll support victims at some of the most difficult times in their lives. We're looking for someone who is compassionate, adaptable, and committed to providing excellent advocacy and support through a trauma-informed and person-centred approach. You'll be passionate about empowering survivors, building trust, and helping individuals make informed choices while ensuring their safety and wellbeing remain at the heart of your work.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression, an IDVA qualification
• Clinical supervision: to promote reflective practice and wellbeing

About the role

As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:

• Feel safer
• Feel informed about their rights and the criminal justice system
• Feel listened to and heard
• Be able to implement healthy coping mechanisms
• Be connected with services who are available to help them
• Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)

You will need

• A strong understanding of domestic abuse and violence and the impact this has on victims.
• Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning
• Experience of managing a caseload and keeping clear case management records
• Experience of adapting communication styles to be able to effectively communicate
• An understanding of trauma informed practice and how to implement this within your work
• A through understanding of the criminal justice system and the Victim's Code
• An understanding of confidentiality, safeguarding and other legal requirements
• Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages
• Organised and methodical approach to work with the ability to plan, prioritise and organise workload

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangement

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

 

Job Role: Domestic Violence and Abuse Co-ordinator

Salary: £26,200 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Somerset

Additional information:

A valid driving licence and access to own vehicle

Participation in an on-call out-of-hours rota

Regular travel across the Somerset area

Alongside is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

About Alongside:

Alongside is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Domestic Violence and Abuse Co-ordinator, you’ll play a vital role in supporting victims and survivors of domestic abuse to rebuild their lives. Working holistically, you’ll carry out in‑depth needs assessments and develop tailored support plans that reflect each individual’s circumstances, strengths, and goals.

You’ll provide compassionate, trauma‑informed case management, advocacy, and resettlement support for people with a wide range of complex social and housing needs. From navigating services and securing safe accommodation to monitoring progress and celebrating milestones, you’ll walk alongside survivors every step of the way — empowering them to move forward with safety, dignity, and confidence.

This is a deeply rewarding role where your work will make a meaningful, lasting difference every single day.

What you’ll be doing:

Conduct key works sessions on a regular basis whilst developing individual support and risk management plans.

Establish the risks and needs of survivors and their children through assessing their practical and emotional support needs.

Champion safeguarding by following policies and procedures to keep everyone safe, and that any concerns are brought to immediate attention of a manager.

Collaborative multi-agency working to advocate for survivors ensuring their needs are met.

Maintain accurate client records using our system, INFORM.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

Understanding of domestic abuse including the impact this has on victims and their children.

Experience working in a housing, social or health care setting.

There are many great reasons to join our team!

Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discount at Alongside charity shop

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessions from experienced facilitators

For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Come and join our team!

We are looking for an exceptional individual(s) to join our busy team at LimeCulture, the UK’s leading sexual violence training and consultancy organisation. 

LimeCulture has extensive experience of supporting sexual violence service providers and commissioners to deliver safe, effective, and survivor-centred services. We work collaboratively with organisations to strengthen coordination, address gaps in provision, and embed trauma-informed practices. Our support includes independent service reviews and evaluations, delivery of specialist training, and consultancy support to drive meaningful, sustainable improvements.

As the UK’s leading provider of training for Independent Sexual Violence Advisers (ISVAs), we deliver accredited development and continued professional development (CPD) programmes that build confidence, competence, and capability across this specialist workforce.

We are seeking a National ISVA Coordinator(s). The postholder(s) will provide an initial point of contact, undertake initial risk and needs assessment, provide trauma-informed information and support, and coordinate onward referral and handover to appropriate local ISVA and specialist services.

A key focus of the role will be providing initial support to adult and child survivors affected by group-based child sexual abuse and exploitation (GBCSAE), as well as other forms of sexual violence. The role will involve working effectively with police and other agencies, helping individuals navigate complex review, criminal justice and support pathways, while promoting choice, control and informed decision-making.

The role is a national coordination function and is not intended to replace ongoing local ISVA casework where appropriate local provision is available.

We are seeking dedicated and compassionate Caseworkers to join our Adult multi-crime team based in London. These are hybrid roles working from home and our office in Singer Street, London at least once per week.

What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Independent Victim Advocate you will be ensuring the provision of individual structured, tailored support plans, based on a holistic assessment of impact and risk, within the framework of VS's Service Model. You may make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.

You will develop, deliver and monitor safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users. In order to:

• support those affected by crime in understanding and asserting their rights and entitlements
• understand their journey through the criminal justice and legal systems including the Victims Code of Practice
• facilitate access to additional services
• establish healthy coping mechanisms
• provide practical support and information

You will directly support service users, who may be affected by all types of crime. You may work within a specialist area, for example concentrating on one crime type, or a certain demographic of victims.

You may, in some services, be responsible for elements of volunteer management. This may include the development and case management oversight of a cohort of volunteers who will contribute to the service, in line with VS's policies and volunteering ethos and approach.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

BASED IN SWINDON

NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.

This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS. Interview date will be confirmed with the applicant

We are currently looking for a Senior Service Manager to oversee safe houses based in Swindon area. This role is a chance to combine your leadership skills, compliance excellence and compassion.

In the role you will:

· Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.

· Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.

· Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.

· Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives. What we are looking for: · Proven experience in team management and compliance within a care or support setting.

· Strong knowledge of Health & Safety, safeguarding, and quality frameworks.

· Excellent communication, organisational, and IT skills.

· Experience in modern slavery support is desirable, but not essential as training will be provided.

Closing date: Friday, 25 September 2026 at 10am Interview

Date: TBC

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

This role is a subject to satisfactory Disclosure & Barring Service checks. The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

About the role:

For someone moving away from rough sleeping, having a safe place to stay can be the first step towards something much bigger. Gray’s Inn Road is a 16 bed short stay service in Camden, giving people the stability, support and breathing space they need to begin rebuilding their lives and move towards a home they can sustain.

As Service Manager, you’ll lead the team that makes that possible. You’ll create a service where people are treated with dignity, listened to and supported as individuals, while giving your team the leadership, challenge and encouragement they need to do their best work. From the quality of assessments and support planning to safeguarding, risk management and move on, you’ll set the standard for practice and make sure residents receive consistent, psychologically informed support that responds to what matters to them.

You’ll also build the relationships that help people move forward. Working closely with housing, health, substance use, criminal justice and other partners, you’ll help remove barriers, strengthen pathways into support and create more opportunities for residents beyond the service. Alongside this, you’ll take ownership of the wider performance of Gray’s Inn Road – keeping a close eye on quality, outcomes, housing management, health and safety, budgets and contractual expectations, and always looking for ways the service can become even better.

At Single Homeless Project (SHP), we want our managers to do more than keep services running; we want them to shape what great support looks like. You’ll have the space to bring ideas, develop your team and influence how Gray’s Inn Road continues to grow, while building your own leadership experience within one of London’s largest homelessness charities. With training, support and opportunities to develop across SHP, this is a role where you can grow your career while seeing the difference your leadership makes to people’s lives.

About you:

• You’re an experienced and compassionate leader who knows how to get the best from a team, set clear standards and create a culture where both staff and residents can thrive.
• You understand the realities of homelessness and multiple disadvantage, and can lead psychologically informed, person-centred practice that balances choice, independence, safeguarding and risk.
• You’re confident navigating complex situations and making sound decisions, while supporting your team to stay curious, consistent and focused on what will make the biggest difference for each person.
• You’re a natural relationship builder who can bring partners together, challenge when needed and create stronger pathways into housing, health and other support.
• You’re comfortable taking ownership of the whole service — from quality and performance to housing management, health and safety and budgets — and you’re always looking for ways to make things work better.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 20th September at midnight

Interview Date: Wednesday 30th September online via Microsoft Teams

Please note there will be a second stage interview in service in Camden for suitable candidates

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

About the role

This role helps to lead Galop’s specialist advocacy services, providing support to LGBT+ victims and survivors of abuse and violence in the UK. You will work alongside our Heads of Advocacy and Support to deliver advice, support, and advocacy to thousands of LGBT+ victims and survivors of interpersonal abuse and violence each year.

You will be the main support for all the Advocacy and Support Managers, leading a large, dispersed team of specialist managers who are supporting a team of IDVAs, ISVAs, CHIDVAs, CHISVAs, specialist hate crime advocates, and multi-disciplinary caseworkers and advocates. Managing a team of Advocacy and Support Managers, you will ensure that survivors have access to needs-led, timely support that is right for them, maintaining high quality, consistent support, whether that is in-person or remote. You will ensure that advocacy services are delivered effectively and within a robust safeguarding framework.

You will work alongside our Head of Advocacy and Support as well as our Policy, Research and Development team to ensure that insight from our frontline delivery drives improvements at national and local levels on behalf of LGBT+ victims and survivors of abuse and violence. You will have an in depth understanding of the spectrum of violence and abuse that LGBT+ people are subjected to, including the causes, impact and barriers to accessing services. You will use your expertise to represent Galop with key stakeholders, advocating for the needs of the community.

You will ensure that all internal processes and policies are developed and embedded across the advocacy team and that services are adhering to contractual requirements.

For more information on this role please download the attached job description.

Location
Galop’s offices are located in London. This role will have the option of hybrid working but presence in the office will be required at least 2 days a week.

Hours
Full Time (35 hours per week)

Contract
1 year contract

Line manages
Advocacy & Support Managers

Reports to
Head of Advocacy and Support

Salary
You will start on £46,471.90 per year including London Weighting

Closing Date
Applications should be submitted by 10am on 27th September 2026
First round interviews will be held on w/c 12th October 2026

REF-230805

Lead a service that changes lives

Do you want your leadership to have a direct and lasting impact on people affected by domestic abuse?

We are looking for an experienced, compassionate and motivated Domestic Abuse Service Manager to lead and develop our specialist services across Leicester, Leicestershire and Rutland.

This is much more than an operational management role. You will lead a committed team delivering support through safe accommodation, community and outreach services, helping ensure adults and children affected by domestic abuse receive safe, high-quality and empowering support when they need it most.

You’ll have the opportunity to shape services, strengthen partnerships and help define what excellent domestic abuse support looks like.

The opportunity

Reporting to the CEO, you will provide confident leadership across our domestic abuse services, managing a diverse team of practitioners, outreach workers, project staff, volunteers and others.

You’ll create a positive culture where staff feel valued, supported and able to deliver their best work, while maintaining high standards of safeguarding, quality and practice.

You’ll build strong relationships with police, housing, health, children’s services, courts, commissioners and voluntary sector partners, ensuring the voice, rights and safety of victim-survivors remain central.

As our Designated Safeguarding Lead, you’ll play a key role in developing a strong safeguarding culture across the organisation, ensuring concerns are managed effectively and learning leads to meaningful improvement.

You’ll also use data, outcomes and feedback to understand what is working, identify emerging needs and drive service development.

You will:

• Lead, support and develop a dedicated domestic abuse team.
• Oversee safe and effective delivery across refuge, community and outreach services.
• Champion trauma-informed, strengths-based and person-centred practice.
• Lead safeguarding for adults and children and contribute to multi-agency processes.
• Develop and deliver training on domestic abuse, safeguarding, risk and trauma-informed practice.
• Build effective relationships with commissioners and partner agencies.
• Monitor performance, analyse data and evidence the impact of our work.
• Contribute to service development, funding applications, tenders, policy and organisational learning.
• Ensure contractual, quality, health and safety and financial requirements are met.
• Promote equality, diversity, inclusion and anti-discriminatory practice.

About you

You’ll have experience of managing people and services, together with a strong understanding of domestic abuse and its impact on adults and children. Experience within domestic abuse, safeguarding, housing, social care, family support or a similar specialist service would be highly relevant.

You’ll combine strong leadership with genuine compassion. You’ll be confident managing risk and complex situations, able to challenge poor practice when necessary, and committed to developing others.

We’re looking for someone who is:

• An inspiring and supportive people manager.
• Experienced in trauma-informed, person-centred

We have an exciting opportunity for 2 Independent Domestic Violence Advocates (IDVA) to join the team in London, working 37.5 hours a week to provide maternity cover.This role involves both face to face and virtual support in a hybrid model of working, you will work from home and Victim Support Office at Victim Support, 3rd Floor, 5-7 Singer Street, London, Greater London, EC2A 4BQ.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

As an Independent Domestic Violence Advocate you will:

• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
• Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.

You will need:

• knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
• a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• to understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• an understanding safeguarding issues, and the legal responsibilities surrounding these issues.
• experience of direct service delivery to victims of domestic abuse or other vulnerable people.
• strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
• strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
 

Yellow Door is an amazing charity that is quite literally changing lives for the better  across the Hampshire area, with a team of around 100 staff and volunteers, working  together to prevent and respond to domestic and sexual abuse. We provide a diverse  and innovative range of services to local people of all ages and genders. Last year we  engaged with over 4,500 clients to provide crucial support, information, and in some  cases a lifeline. Right now, our services have never been more in demand, so our  volunteers and supporters are absolutely critical to us. Would you like to be part of  our amazing team that is changing lives for the better in the Southampton area? 

About the Role 

Yellow Door is seeking an experienced and compassionate Advocacy Services Coordinator to  support the delivery of our Independent Sexual Violence Advocate (ISVA) and Diversity &  Inclusion Advocacy services. 

You will coordinate referrals, undertake risk and need assessments, allocate cases, support  advocacy staff, and help ensure high-quality, trauma-informed services for survivors of domestic  and sexual abuse. 

About You 

You will have: 

• Experience in advocacy, safeguarding, domestic abuse, sexual violence, or related support  services 

• Strong risk assessment and case management skills 

• Experience coordinating referrals or service delivery 

• Excellent communication and organisational skills 

• A commitment to equality, diversity, and trauma-informed practice 

• The ability to manage competing priorities in a fast-paced environment 

Experience supervising staff, volunteers, or practitioners would be advantageous.

Why Join Us? 

At Yellow Door, you'll be part of a dedicated team making a real difference to the lives of  survivors and families across Southampton and Hampshire. We offer: 

• Hybrid working opportunities 

• Ongoing training and professional development 

• Supportive supervision and wellbeing-focused culture 

• Opportunity to contribute to innovative and impactful services 

This role is subject to an Enhanced DBS check and is an essential car user post. 

Closing date: Friday 2nd October 2026 at 5 p.m. 

Interview date: Tuesday 13th October 2026 

Once your application has been reviewed, we will contact you if you have been  shortlisted for an interview. 

We are an equal opportunities employer and operate a TOIL system to support flexible  working. We pride ourselves on being an inclusive place to work, where everyone can feel  they belong and has something valuable to contribute. For this reason, we warmly welcome  applicants from all parts of our rich and diverse community, particularly those from under represented groups. Yellow Door works across Hampshire and is based near central  Southampton with free staff parking and opportunities for professional development.  

Yellow Door is committed to safeguarding and promoting the welfare of children, young  people and adults at risk, we expect all staff and volunteers to share this commitment. This  post is subject to an enhanced DBS Disclosure.  

Important information: To maintain appropriate professional boundaries, former service  users will not be considered for employment for two years after their relationship with the service has ended.

Benefits: 25 days annual leave + bank holidays (pro rated), 3% matched pension contribution, employee benefits scheme

Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010

Equal Opportunities

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups, as we are on a journey to increase diversity in our team. Flexible working is available in most roles, and we strive to accommodate the needs of all applicants and team members.

Job Purpose

As one of our High Support Needs IDVAs, you will be part of our experienced and dedicated adult team reporting to the HSN IDVA Manager covering the Canterbury District area, and your role will include a mixture of working from Catching Lives homeless centre, community and office working.

You’ll be providing a high-quality, frontline service to survivors of domestic abuse and play a crucial role in advocacy, risk assessment, safety planning and empowerment for our clients with more complex needs. You will assist them in recognising the features and dynamics of domestic abuse which are impacting their situation and help them to regain control of their lives. You will support them to make informed and safe choices and to move forward. You will provide a weekly drop-in at Catching Lives and will co-work with clients as appropriate.

Alongside working with survivors, you will develop and maintain productive relationships with partner organisations to strengthen multi-agency working and improve service outcomes for survivors. As the HSN IDVA, you will provide enhanced casework support to individuals within the EHCF client group, delivering support in community settings, in partnership with agencies such as Porchlight and the RSI team, and remotely via telephone where appropriate.

We are looking for someone with a genuine passion for supporting people who is confident, resilient and can build strong relationships.

You will have experience of delivering domestic abuse interventions with survivors, including some whose individual circumstances are more complex. This might include clients with issues such as homelessness, poor mental health or drugs and alcohol use.

The nature of this work and being exposed to survivors’ trauma and challenges can have a negative impact on our own wellbeing as support workers, and therefore good self-awareness and the ability to recognise our own needs and put in place appropriate boundaries is essential. All team members are expected to exercise self-care and attend regular clinical supervision to mitigate the potential impact of vicarious trauma.

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

Main duties and responsibilities

• Provide high quality case work support and information to victims/survivors who have experienced domestic and/ or sexual violence and have high support needs.
• Support those who are experiencing domestic and sexual abuse to access services to keep themselves (and their children) safe and address their needs
• Identify and assess the needs of domestic abuse victims using an evidence-based risk identification checklist while taking a trauma informed approach
• Provide 1:1 support to survivors in the Ashford, Canterbury and Folkestone and Hythe districts, either over the phone, in community venues or at Rising Sun offices
• Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality
• Work as part of a team, supporting colleagues and building positive working-relationships with team members
• Attend regular clinical supervision and case review meetings
• Hold weekly information and advice drop in sessions and facilitate relevant programmes when required i.e. Freedom Programme
• Participate in street walks to meet and build relationships and trust with street homeless
• Advocate for high-risk victims with agencies who can help to address the domestic abuse by:
  • Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into them.
  • Providing advocacy, emotional and practical support and information to survivors including in relation to legal options, housing, health and finance. 
  • Effective partnership working with all key agency partners (including housing and other specialist services, such as drug and alcohol support) to address the safety of high-risk victims and ensuring that their safety plans are coordinated particularly through the MARAC (multi-agency risk assessment conference).
• Identify training opportunities and provide training and support for housing staff and other relevant agencies as appropriate
• Provide both formal training and informal guidance/casework support to Catching Lives staff.
• Work with volunteers (where appropriate) to enhance the capacity of the service
• Be responsible for personal well-being and exercise appropriate self-care
• Attend wider team meetings to share learning and feed into organisational developments
• Ensure that the service user is at the heart of all service delivery by encouraging participation in service development and reporting on their recommendations and complaints
• Be willing and available to work occasional evenings and weekends to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken)
• Ensure publicity materials are effectively distributed as well as contributing to the development of literature

General

• At all times work professionally and to a high standard, setting an example to the wider team and external partners
• Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role
• At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information
• Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy
• Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

Person specification

The successful candidate will demonstrate the following experience, knowledge, skills and attitudes. (D = Desirable)

Qualifications

• An accredited VAWG/domestic abuse qualification, e.g. IDVA / DAPA (D)
• Independent Sexual Violence Adviser (ISVA) qualification (D)

Knowledge and Experience

• A good understanding of the causes and dynamics of domestic abuse including its impact on survivors, children and young people, families and communities. 
• A sound working knowledge of housing, welfare and policy relating to domestic and sexual violence
• Thorough knowledge of safeguarding practice, procedures and legislation (adults and children)
• At least two years’ experience of working directly with survivors affected by domestic abuse
• Experience of supporting individuals with mental health needs, including understanding the impact of mental ill health on wellbeing, safety, and recovery
• Experience of working with survivors of domestic abuse with complex needs for example homelessness, mental health issues, drugs and alcohol dependency (D)
• Experience of managing own case load, working under pressure and prioritising workload
• Experience of risk assessment and management, and safety planning
• Experience of multi-agency partnership work
• Experience of facilitating group programmes (D)
• Experience of delivering training (D)

Skills and attributes

• Excellent listening, written and verbal communication skills.
• Personal resilience
• Good self-awareness and ability to exercise effective self-care
• Competent in the use of Microsoft packages i.e. Word, Excel and Power Point
• Effective negotiation, advocacy and interpersonal skills, at all levels
• Ability to collect and collate data and write reports as appropriate to this role
• Ability to be self-motivating, work on own initiative and as part of a team
• Ability to liaise and work well with a diverse range of stakeholders
• Strong crisis management skills

 Other

• A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
• A commitment to the values and ethos of Rising Sun
• A commitment to fostering innovation in working practice
• A flexible approach to your work
• A commitment to respecting and valuing service users' perspectives and involvement in Rising Sun
• Able to drive and have access to a reliable car (D) (the post holder will be required to attend meetings and events across our areas of work)

Please visit our website to download and fill out an application form if you feel that this role would be a good fit for you, demonstrating how you meet the requirements of the person specification in your personal statement.

We have an exciting opportunity for an Independent Domestic Violence Advisor to join the DRIVE team in London, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside professionals in a multi-agency environment, although we will consider applicants from other fields providing you are able to demonstrate comprehensive knowledge and understanding of both domestic and sexual violence.

This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Singer Street.

As a DRIVE Independent Domestic Violence Advocate you will:

• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
• Provide a high-quality, front-line service to victims of domestic and sexual abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic and sexual abuse to keep safety central to all services for victims of domestic and sexual abuse.
• Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.

You will need to:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic and sexual abuse (in heterosexual or same-sex relationships).
• Have a good understanding of domestic and sexual abuse including the impact of abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic and sexual abuse and their children.
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Experience of direct service delivery to victims of domestic and sexual abuse or other vulnerable people.
• Have strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Have a strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are seeking a dedicated and compassionate Multi-Crime Caseworker to join our Operations team on a hybrid basis working both at home and from our office in Rotherham, S60 1QY. This is a hybrid role that may require regular travel throughout South Yorkshire.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
• Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
• Identify barriers to accessing services & work with partners to provide ongoing support.
• Keep accurate & confidential case records.

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Competent IT skills, able to use generic systems.
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.