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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Khalsa Aid International is an award-winning global humanitarian organisation providing aid in disaster zones and supporting vulnerable communities worldwide. We are seeking a Finance Assistant to join our growing team and help ensure transparency, accountability, and effective use of donor funds.
The Role
This is an excellent opportunity for someone early in their finance career to gain hands-on experience in a fast-paced charity / NGO environment. You will support core finance functions including accounts payable, bookkeeping, bank reconciliations, donor fund tracking, and financial reporting.
Key Responsibilities
• Process invoices and manage accounts payable
• Record and reconcile donations and income streams
• Perform bank reconciliations and maintain accurate ledgers
• Manage petty cash and staff expenses
• Daily book-keeping and record keeping
• Assist with month-end processes (journals, accruals, prepayments)
• Support budgeting and forecasting activities
• Maintain organised financial records for audit and compliance
• Assist with management accounts and donor reporting
• Monitor and track restricted funds
• Prepare and submit Gift Aid claims (HMRC)
• Update financial data on internal systems (e.g. Notion)
• Coordinate payments across international projects and teams
• Issuing donation receipts
• Ensure finance processes are followed as per finance policies in place.
• Assist with adhoc reports
• Expected to assist Operations team, for events to guide on best practices.
• Carrying out detailed walkthrough tests for all projects and payments.
• Working with other departments to support them where required.
• Handling finance-related queries internally and externally; keeping log of all finance letters and documents
• Keeping all finance-related tracker sheets up to date.
• Responsible for gift aid.
• Assisting with the audit queries and process.
Requirements
Essential:
• Studying towards or qualified in AAT / ACCA / CIMA or relevant degree
• 4-5 years’ experience in finance, accounts, or bookkeeping
• Experience with accounting software (Xero, Sage, QuickBooks)
• Strong Excel skills and numerical ability; strong analytical skills
• High attention to detail and organisation
• Strong communication skills
• Deadline oriented and has worked in a fast pace environment
Desirable:
• Experience in charity / non-profit finance
• Knowledge of fund accounting / restricted funding
• Exposure to audit
• Understanding of Gift Aid
• Been previously independently responsible for parts of finance function and as a team leader.
What We’re Looking For
• Passion for humanitarian and charity work
• Proactive, adaptable, and solution-oriented mindset
• Ability to manage multiple tasks and meet deadlines
• Strong interpersonal and cross-cultural communication skills
• High level of integrity and professionalism
Candidates must have the legal right to work in UK; we are unable to offer visa sponsorship for this position.
We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, or any other protected status. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.
Recognise the whole human race as one
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.
We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
The ideal candidate
Benefits
To apply: Please upload your CV with a covering letter detailing how you meet the job specification by 24 April 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Job Title: Senior Grants Officer
Department: Foundation
Reporting to: Foundation Director
Contract: Full-time or Part-time (minimum of four days)
Working pattern: Onsite or Hybrid (minimum three days in the office)
Salary: £40,000 (full-time salary)
ABOUT THE GOLDSMITHS’ FOUNDATION
The Goldsmiths’ Foundation is the charitable foundation of the Goldsmiths’ Company. The Foundation’s mission is to transform life-chances by supporting technical and vocational education through grant-making. With a focus on goldsmithing, silversmithing, jewellery and allied trades, it also supports skills and training in the creative industries and other fields, as well as general charitable endeavours.
A contemporary company with deep roots in the past, the Goldsmiths’ Company is one of the Great Twelve City of London Livery Companies. Founded in 1327 and now with a 1600-strong membership, the Company has contributed to national life for seven centuries. It advances the trade and craft of silversmithing and jewellery through training, exhibitions and public engagement. It also operates the London Assay Office, which protects trade and consumers by testing and hallmarking precious metals.
This is an exciting moment to join the Goldsmiths’ Foundation. Philanthropy has been at the heart of the Company’s work since 1327; the current Goldsmiths’ Company Charity was founded in the 19th century. Today, supported by its endowment, it makes grants of c. £3.5 million each year.
The Goldsmiths’ Company (the sole member of the Foundation) is now reinvigorating its philanthropic mission with refreshed charitable objects, a renewed focus on craft and skills, and a new Board of Trustees drawn from across the Company’s membership and chaired by Dame Lynne Brindley.
Job Purpose
Working in a team of three and reporting to the Foundation Director, you will support the effective and efficient grant making of the Goldsmiths' Foundation by managing its Proactive Grant Programmes and administering the Foundation's restricted funds. Proactive grants are closed to open application but are solicited for either regular or one-off grants. This role requires a strong understanding of vocational and technical skills in the jewellery-making, silversmithing and allied trade sector.
Delivery of Proactive Grant Programmes
Management of Restricted Funds
Management and Governance of Proactive Grant Programmes
Communications and Networks
Community Engagement
Other Duties
Person Specification
Essential Experience
Desirable Experience
Essential Skills & Knowledge
Desirable Skills & Knowledge
Personal Characteristics
Please apply with a CV and covering letter outlining your suitability for the role.
The deadline for applications is 9am, Friday 24 April 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DBS: Basic DBS check required
Location: Camberwell or hybrid with travel up to 2 – 4 times per month
Ref RGM-252
Closing date - Monday, 6th April 2026 at 9.00am
We are seeking strategic leader to join us as Risk and Governance Manager. This is a pivotal role in supporting effective decision-making, regulatory compliance, and maintaining assurance frameworks.
About St Giles Trust
St Giles Trust is a national charity and a global leader in using lived experience to drive meaningful social change. For over 60 years, we have worked with people held back by poverty, exploitation, abuse, or the criminal justice system, supporting them to transform their lives and build a positive future. We are now a national organisation, working across England and Wales with offices in London, Norwich, Cardiff, Leeds, Coventry and Wolverhampton, and with a turnover of around £17 million. As we deliver our ambitious five-year strategy, we are determined to continue growing our reach, our impact, and our ability to change lives through empathy, trust and opportunity.
About the Role
St Giles is seeking a highly skilled and committed Risk and Governance Manager to lead our governance, risk, and compliance functions. You’ll join a passionate team within the People, Risk and Safeguarding Directorate, providing expert guidance to senior leaders and the Board, and ensuring we maintain the highest standards of regulatory compliance and strategic assurance.
To be successful in this role:
You will have significant experience in governance, risk management, or compliance leadership roles with a strong understanding of charity governance, regulatory reporting, and risk frameworks. Being adept at managing multiple priorities under pressure, with high levels of accuracy and discretion is essential, as is excellent communication and interpersonal skills are essential including being able to influence, inform, and partner with stakeholders at all levels.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
For full details and to apply, visit our website via the apply button.
Closing date - Monday, 6th April 2026 at 9.00am
Interview Date: 17th and 20th April 2026.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
About Chance to Shine
We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.
It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.
Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.
About the Role
The Digital Systems Manager is responsible for the effective management and development of Chance to Shine’s digital systems, particularly the Chance to Shine Portal built on Salesforce. The role ensures that digital systems are secure, responsive to user feedback and able to deliver a best-in-class digital experience for all. They will lead operational improvements and establish clear structures to enable digital transformation, helping teams get greater value from our systems.
This is a London Office based contract. A minimum of two days a week in the office would be required with the option to work from home on the other days. The role holder will need to be flexible as and when they are required to attend meetings, events, mostly in London but elsewhere around the country.
Key Responsibilities
Experience and skills
The client requests no contact from agencies or media sales.
Charity People is excited to be partnering with The Talent Foundry, a national education and social mobility charity, as they recruit a Programme Coordinator - a vital role at the heart of delivering their award-winning employability and skills programmes to thousands of young people each year.
"This role sits at the core of how we deliver exceptional experiences for young people. Your attention to detail, organisation and commitment to great service ensures every programme runs smoothly and has meaningful impact." Jemma Shaw, The Talent Foundry
About The Talent Foundry
The Talent Foundry is a high-impact social mobility charity supporting young people aged 7-18 from under-served communities to build confidence, unlock their talents and develop the skills they need to succeed in higher education and the workplace.
They achieve this by:
Working with 70,000+ young people each year, TTF is ambitious, fast-growing, and committed to scaling its impact through its five-year strategy, Ambition 2030, which aims to reach one million young people.
About the Role
This business-critical Programme Coordinator role ensures the smooth, efficient and high-quality delivery of The Talent Foundry's workshops and programmes across the UK.
Highly administrative, fast-paced and detail-focused, this role suits someone who thrives on organisation, problem-solving and keeping complex delivery moving seamlessly in the background. You will be the operational backbone of multiple programmes across primary and secondary schools.
You will:
This is a hybrid role requiring confidence working remotely, strong communication skills and the ability to stay self-motivated while balancing multiple priorities.
Key Responsibilities
Programme Coordination & Administration
Systems, Processes & Data
Customer Service & Continuous Improvement
Team Contribution
About You
You will bring:
A passion for social mobility and supporting young people is essential.
TTF particularly welcomes applicants with lived experience of the challenges faced by under-served communities.
Salary, Benefits & Working Arrangements
Permanent, full-time
Salary: £26,000
Monthly in-person Team Together Days in London (approx. 2-3 days per month)
37.5 hours per week
£26,000 per year
How to Apply
If you are excited by this opportunity and keen to play a pivotal role supporting young people to discover their potential, please send your CV to to request the full job pack.
If your experience aligns with what we're looking for, we'll be in touch to arrange an initial Teams call and talk you through the next steps.
Key Dates
Launch: Wednesday 25th March 2026
Closing date: COP Tuesday 7th April
Interviews: Monday 13th April
Equity, Diversity & Inclusion
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.



About The Refugee Council
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
We have offices across the UK where our Services teams provide support to refugees at local level.
Inclusion and Accessibility
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Our Values
Our values underpin everything we do:
About the role
The Social Media & Stories Manager provides organisational leadership for the Refugee Council’s social media and storytelling function, ensuring that digital communications inspire action, shift public attitudes, and amplify the voices of people with lived experience. The postholder combines strategic oversight with hands-on delivery, shaping the organisation’s online presence and setting standards for ethical, authentic, and impactful content across all channels.
This pivotal role drives the long-term communications strategy by embedding insight-led digital practice, leading cross-organisational collaboration, and ensuring that storytelling is consistent, inclusive, and aligned with brand values. By influencing public narratives on asylum and refugees, growing reach and engagement, and safeguarding the integrity of lived-experience stories, the postholder provides assurance to senior leaders and trustees that the Refugee Council’s digital presence is future-focused, reputationally robust, and central to achieving organisational goals.
Hours: 35 hours per week.
Location: Hybrid working with 2 days in Stratford, London.
Staff Benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 15 April 2026.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HEAD OF EVENTS & SALES (ARTS, COMMERCIAL EVENTS, LONDON)
Drive income, grow partnerships and unlock the full commercial potential of a dynamic arts centre and cultural hub in the heart of Shoreditch in East London.
Are you a commercially driven events leader who can turn opportunity into income? Can you lead a team to deliver growth, conversion and an exceptional client experience?
Rich Mix is East London’s home for culture and creativity, connecting diverse audiences through film, performance and community engagement.
As Head of Events & Sales, you will lead earned income growth across hires, workspaces and corporate partnerships. Reporting to the Head of Finance and as a senior member of the Management Team, you will shape and deliver a commercially focused strategy, strengthen pipeline and conversion, and lead a high-performing team to maximise revenue and impact. Your work will not only elevate our earned income but deepen the value we deliver to clients, residents and the wider community we serve.
Key responsibilities
Benefits
Please see the candidate pack for full details.
For an informal and confidential discussion about the role, please contact: Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment
Closing date: Wednesday 22 April 2026
Charisma vetting interviews are being actioned on a rolling basis, please apply as soon as possible to avoid disappointment.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
At Cancer Research UK, we exist to beat cancer.
We’re looking for a motivated Research Manager to lead research excellence across identification, conversion, and retention workstreams to maximise supporter value through the Relationship Management pipeline model.
This role will drive intelligence gathering that enables Cancer Research UK to identify, cultivate, and retain high-value supporters through prospect research, data-driven insights, and collaborative practices within the centralised Relationship Management pipeline model .
What will I be doing?
Lead a team of researchers to deliver high-quality intelligence supporting all three workstreams of the RM pipeline model (identification, conversion, retention).
Collaborate closely with the Senior Opportunity Development Manager to design and implement research approaches that directly support pipeline optimisation, prioritising efforts based on data-led analysis and potential supporter value.
Develop and maintain comprehensive management information systems across all RM audience groups, providing intelligence that informs strategic decision-making within the centralised pipeline management approach.
Oversee the delivery of detailed supporter profiles and research insights that enable personalised interventions at key decision moments across the supporter journey.
Maintain a comprehensive overview of market trends and competitor analysis to inform strategic planning and identify new opportunities for supporter engagement across all pipeline stages.
Communicate and present research findings in a compelling manner to colleagues, leadership, and the wider RM function to drive evidence-based decision making.
Work collaboratively within the matrixed structure, partnering with Governance and Stewardship Managers to increase knowledge sharing and optimise the supporter journey.
Lead on developing pipeline monitoring and reporting systems to track performance across identification, conversion, and retention stages, supporting continuous improvement.
Guide the implementation of research approaches that directly contribute to tactical, data-led personalised interventions to maximise pipeline value.
What are we looking for?
Comprehensive understanding of relationship management pipelines and the role of research in supporting the optimisation of supporter journeys.
Advanced analytical skills and ability to translate complex data into actionable recommendations that support personalised supporter engagement.
Proficient in the use of CRM systems (e.g., Salesforce), data visualisation tools, and research databases to extract and present meaningful insights.
Excellent organisational and people management skills – able to lead a team while operating effectively within the matrixed workstream structure.
Innovative approach to research with ability to identify opportunities for process improvements across the supporter journey.
Excellent written and verbal communication skills with ability to present complex information clearly to diverse audiences.
Experience with data protection regulations and their application throughout the research process.
The client requests no contact from agencies or media sales.
This Charity believes every child should have the chance to feel safe, happy, and hopeful about their future. As the CEO puts it, "this is a genuinely game-changing moment for our Charity" as the charity ramps up its most ambitious investment yet in early help and mental health support through its Major Appeal. This is a standout opportunity to play a leading role in that step-change in impact and funding needed.
Interim Mobilisation and Supporter Engagement Director
Interim, 9-month contract
35 hours per week (flexible arrangements open to discussion)
Work from anywhere in the UK (some travel required)
£70,000 per annum
As Interim Mobilisation and Supporter Engagement Director, you’ll live the values to be brave, ambitious, supportive and trusted, mobilising the general public and communities, growing the lifetime value of public and supporter audiences. This role will be responsible for a team of 20 across public fundraising areas; individual giving, mass participation events and community fundraising.
This is an opportunity for someone who is a strong team leader within the charity / non-profit sector, with experience of applying audience insight to strategies and plans. The successful candidate will bring primarily individual giving experience, and substantial experience of integrated marketing, campaigning or audience engagement as well as experience of digital and data-driven marketing to increase engagement and income.
How to apply:
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Event & Engagement Coordinator
Remote based in North West England. Please note, the role requires working one day a week in Manchester.
Fixed term contract: initially 12 months with potential to extend.
Job Purpose:
To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.
Key Responsibilities:
Key Skills & Experience:
Essential:
Desirable:
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
Theos is a Christian think tank which seeks a world in which Christian ideas about human flourishing are drawn upon to answer some of the world’s biggest challenges. We stimulate debate about the place of religion in society, challenging and changing ideas through research, commentary and events.
Are you a strategic thinker who loves turning bold ideas into real-world impact? Theos is looking for a dynamic Head of Strategy, Operations and Planning to help shape and deliver our ambitious vision at the intersection of faith, society and public debate. As a key leader in our Senior Leadership Team, you’ll drive organisational strategy, strengthen operational excellence, and act as a force multiplier for our Director—bridging imagination and execution. If you thrive on building systems, inspiring teams and making meaningful change happen, we’d love you to help lead us into our next chapter.
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out your motivation and relevant experience for the job.
Theos is part of Bible Society and is proud to be an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.


Harris Hill is working with an education based organisation, supporting their search for an interim Events Manager, working remotely, 4 days per week, for 6 months.
The pro rota salary would be £36-40k, on the basis that you work 4dpw, but could spread the 4 across 5. You would however be responsible for attending the various events, with one in June and another in October.
We are looking for a seasoned Events Manager, who is adept at the whole life cycle of events, with a emphasis on planning, and the marketing of the events themselves, so someone with both events and marketing experience is essential.
The team does have some events, admin, and communications support, but you would need to steer the a little, be very hands on, and flexible to the needs of the role.
Specifically, the role of the Events Manager involves:
Reporting directly to the Chief Executive Officer, and working closely with the staff team, to develop and deliver ALT’s programme of events.
Organising the logistics for in-person and online events and conferences, managing associated budgets and revenue generation, and negotiating with exhibitors and sponsors.
Leading on events-related stakeholder management, including working in partnership with volunteers to create conference programmes and managing event-related collaborations with partner organisations, nationally, and internationally. This also includes leading on logistics for the Annual Awards.
Leading on events marketing and communications and social media, including promoting opportunities for members and partners across sectors.
Overseeing delegate and exhibitor liaison and carrying out event evaluations, including acting as the person responsible for feedback and complaints.
Evaluating and reporting on events to committees including the Board of Trustees.
Business and project management
Devise and manage project plans, risk registers and budgets for events and associated areas of operations.
Negotiate with potential and selected suppliers of products and services to secure best value, and manage and develop long term relationships with its suppliers.
Recruit, train, and line manage casual staff employed by the organisation in the run-up to and during conferences.
General
Represent the organisation at events, promote the organisation and establish new and develop existing relationships with partners and stakeholders. This will involve occasional weekend, and evening work, and travel within the UK, and will include attendance at the two in-person conferences in the UK.
Contribute to the development and implementation of the Strategy.
Undertake training to ensure appropriate skills are acquired or developed.
Provide occasional holiday and sickness cover for posts at the same or lower grade.
Undertake any other duties and responsibilities as may be determined by the organisation that are commensurate with the level and grade of this post.
If you would like to hear more about this opportunity, please apply for further details.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Relationship Manager in order to help manage various diverse and exciting accounts within the charity.
In this key position, you will manage a diverse portfolio of high-value donors and collective fund accounts, overseeing financial administration, client communications, and compliance. You’ll play a crucial role in ensuring funds are distributed efficiently and effectively to charities and social enterprises worldwide.
As a Relationship Manager you will:
To be successful, you must have experience:
Salary: Starting salary £35,000- £40,000
Contract type:Full-time, permanent
Location- London, hybrid working
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Tenovus Macmillan Welfare Benefits First Contact Advisor Role
We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis.
With your expert specialist knowledge and experience in the Welfare Benefits advice area you’ll be able to apply this within the cancer community at a crucial time for these individuals to meet their needs as a Welfare Benefits First Contact Advisor and join us in a 3 Year Fixed Term Contract.
You'll need to be available to attend a Cardiff Assessment Centre week commencing 20th April for a 1st June start date.
The Tenovus Macmillan Welfare Benefits First Contact Advisor Role Details
This is a first line, important and meaningful holistic information and advice-giving role for an experienced Welfare Benefits Advisor. It’s about using information you collect to provide immediate welfare benefits advice and guidance, and/or refer, escalate and signpost seamlessly to other colleagues and services according to client needs.
It’s a rewarding welfare benefits job working with people with a cancer diagnosis. It’s one where you’ll make an immediate difference through your practical and sound advice, existing customer service skills and knowledge and experience in the welfare benefits area.
The role is primarily home based with Cardiff Head Office working welcome. You’ll need to be flexible to commute to Cardiff as required with a higher concentration of days during your induction and probation period for training and team interaction on at least a monthly basis.
Working as part of a Financial Health and Wellbeing service, you’ll be making a first line assessment to determine urgency and priority for new client referrals gathering key financial and health information. Your work is mainly done over the phone but may also be in person or digitally where you’ll be advising and making decisions on next actions including giving advice to complete your cases, referring on or escalating the most complex cases.
Service referrals may come from cancer medical professionals or self-referrals from cancer patients. What’s important is you understand the whole picture and gather the right level of financial health information to give appropriate financial benefits advice and signpost to other services from the start of the relationship, so all potential cancer support opportunities are handled professionally.
Our service user experience is key, you’ll make sure the way you work is professional and personable and quality. You’ll be supporting and advising your own caseload of clients with a chronic cancer condition or a life-limiting cancer prognosis so knowledge of working with people with disabilities, people too ill to work or in a distressing situation is something you can comfortably manage in a targeted environment.
The Tenovus Macmillan Welfare Benefits First Contact Advisor Fit
We’re looking for a team player who is experienced in this type of benefits advice field. You can comfortably manage a busy caseload, glean key information and tailor your communication style in a common sense and logical approach. It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.
Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.
Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day focus on what’s important to achieve our shared goals.
If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.
The Tenovus Macmillan Welfare Benefits First Contact Advisor Skills
We’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.
To be great in this role you’re skilled with:
At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.
With our commitment to safeguarding the successful candidate’s role is eligible for an enhanced DBS check (Adults)
Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.
We are here for everyone affected by cancer We offer information, advice and specialist support to everyone who needs it.
The client requests no contact from agencies or media sales.