Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to work with an organisation that is supportive and puts the need of the Young People that we support at the forefront of everything we do?
We are looking for a Senior Residential Manager and Responsible Individual to join our Children and Families Team. You will be working across several of our Children’s Residential Services in Greater Manchester, being the designated Responsible Individual for these services you will work closely with the Registered Managers and their teams to ensure our services are evidencing best safeguarding practice and are judged Good or Outstanding by Ofsted.
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.
We are an employer that promotes a caring work environment and individual employee wellbeing with an excellent work / life balance.
Location Hybrid working across Greater Manchester
Hours 37.5 hours – with some on call duty (£40 for weekdays, £80 for weekend days and £120 for Bank holidays)
Salary £55,184 - (£28.30ph) with 2 yearly increments
The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all our staff and volunteers to share this commitment.
If you are successful in your application, you will be employed under the job title “Principal Manager” as shown on the job description that is attached to this vacancy.
About the Position…
Our Senior Residential Manager and Responsible Individual supports the Head of Service in the delivery of the Trusts residential services for cared for children. You will oversee several services that provide support to vulnerable young people, working across a range of differing needs.
- Line-manage and support children’s residential registered managers to ensure high‑quality person‑centred care across all services.
- Ensure all registered children’s homes comply with standards, regulations, policies, and procedures, with effective systems supporting staff in delivering care.
- Act as the Responsible Individual for designated children’s homes or services.
- Lead quality‑assurance processes to maintain good or outstanding practice and clearly evidence outcomes for children.
- Ensure registered managers promote and safeguard the welfare and well‑being of children in residential care.
- Work with our People and Culture team to improve staff recruitment and retention, supporting managers with staffing matters including disciplinary, capability, practice concerns, and internal investigations.
- Promote the trust’s residential services externally, develop relationships with external stakeholders, support referrals and placements, and participate in relevant conferences and events.
- Ensure delegated budgets are managed in line with financial procedures and that each residential service meets income and expenditure targets.
- Maintain up‑to‑date knowledge of relevant legislation, including the Children’s Homes (England) Regulations 2015 and the Social Care Common Inspection Framework.
About the you…
Do you have the following skills and experience,
- Level 5 Leadership and Management for Residential Childcare of equivalent
- Significant Children’s Residential experience as a Registered Manager or suitable equivalent, experienced in promoting high quality children’s residential services.
- Strong knowledge of childcare legislation and OFSTED inspection requirements.
- Extensive experience leading high-quality residential services for young people with complex social or health needs, understanding care planning, transitions, and leaving care.
- Demonstrated ability to build effective relationships with local authority officers and commissioners.
- Knowledge of leadership and management principles, including managing change and managing of service budgets, including income and expenditure.
- An analytical approach to report writing, continuing improvement of services and measurement of care outcomes.
- A full current driving licence – mileage will be paid at 45p per mile
- Up-to-date IT skills and the ability to use electronic recording systems (Clearcare) to improve service delivery.
- A flexible approach to work, including some weekend on-call requirements.
Benefits Include…
- 27 days’ annual leave plus 8 bank holidays, increasing to 30 days after 5 years and 33 days after 10 years.
- Generous pension scheme with 4% employer contributions and death in service benefit up to 6× basic salary.
- Occupational sick pay and family-friendly policies, including enhanced maternity, paternity and adoption leave.
- Discount and rewards platform with savings on retail, travel, insurance and more.
- Eligibility for the Blue Light Card.
- Proud to be a Real Living Wage employer.
- Refer-a-friend scheme with financial rewards.
- Extensive training and development, including apprenticeships.
- Long service awards, including cash gifts and additional leave.
- Wellbeing support, including Mental Health First Aiders and free weekly yoga (in person or online).
- Employee Assistance Programme available to you and adult members of your household.
To discover the full details of this rewarding role within the Together Trust look at our Job Description and Role Profile that are attached to this vacancy.
The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all our staff and volunteers to share this commitment.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way, please talk to the Recruitment or HR shared service teams and we will do what we can do to support you
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).
This role will involve regulated activity.
Registered Charity
501 - 1000
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a senior, entrepreneurial, and hands-on role that combines strategic responsibility with delivery. You will lead the Fund’s fundraising activity while overseeing all communications, ensuring our work, values, and impact are communicated clearly and compellingly.
Working closely with the Executive Director, you will help shape the organisation’s future, contributing to long-term sustainability, visibility, and influence. The role is predominantly remote, with 3–4 office days per month based in Farringdon, London, to support collaboration, planning, and relationship-building.
You will bring experience in both fundraising and communications within the charity sector and enjoy working in a small organisation where you can make a visible and immediate difference. You will be motivated by the mission of benevolent funds and excited by the opportunity to shape the future of a national charity at a pivotal moment.
The client requests no contact from agencies or media sales.
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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Partnerships Manager will play a pivotal role in delivering the Multibank’s strategy. They will forge new relationships with donor/supplier businesses and develop existing relationships to maximum effect.
This role focuses on:
- Proven experience of managing and growing corporate partnerships, ideally within the charity sector
- A strong track record of managing high-value partnerships and complex stakeholder relationships
- Excellent relationship-building and influencing skills, with the ability to engage senior business leaders
- Leadership experience, with the ability to motivate and support others
- A collaborative, strategic and commercially minded approach
You’ll bring:
- Proven experience of securing and growing corporate partnerships, ideally within the charity sector
- A strong track record of managing high-value partnerships and complex stakeholder relationships
- Excellent relationship-building and influencing skills, with the ability to engage senior business leaders
- A collaborative, strategic and commercially minded approach
You will be skilled at:
- Negotiating and finalising supplier and donor partnerships
- Project management and event organisation including large scale events at high profile venues
- Working through partnerships, intermediaries and networks to achieve scale.
You will have a passion for tackling poverty, particularly child poverty, and a strong interest in fighting pollution.
This role can be based in Fife hub or from home or a hybrid of those and will involve visiting the individual Multibanks and our partners throughout the UK.
Registered Charity
The client requests no contact from agencies or media sales.
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The Stag operates through a low-risk hall-hire business model. It is not allowed to promote its own shows – it provides the professional facilities for others to hire space and put on shows.
Reporting to the Chairman of the Board of Trustees, the CEO leads a small, professional and dedicated team (currently 20 employees (17.8 FTE)) boosted with part-time casuals in the box office plus a team of volunteers at events. The CEO will ensure the charity fulfils its mission and achieves its charitable objectives whilst maintaining the strong financial sustainability it now enjoys.
The role requires the CEO to a be a BIIAB personal licence holder and to act as Designated Premises Supervisor as well as being the Company Secretary. More details from The Stag's website.
The client requests no contact from agencies or media sales.
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Reporting to the Interim CEO, you will ensure robust financial management, effective governance, and organisational resilience. You will lead the finance function, overseeing budget monitoring, forecasting, management accounts, financial modelling, and compliance, while working closely with senior leaders to support income generation, grant management, and strategic decision-making. Alongside this, you will oversee core operational functions, including assisting with company secretarial duties, contracts management, data protection, and business continuity planning.
You will be a fully qualified CCAB accountant with significant senior finance leadership experience in the charity or not-for-profit sector, strong governance knowledge, and a collaborative, solutions-focused approach. Experience of leading teams, working with auditors and suppliers, and supporting fundraising activity is essential.
The client requests no contact from agencies or media sales.
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Your new company
A small, well-established charity that sits within a large, high profile group structure. They are based in Central London.
Your new role
Reporting to the Head of Finance, you will lead on the production and audit of the organisation's financial year-end, ensuring accounting standards are adhered to and compliance matters are met in accordance with FRS 102/Charity SORP. You will be a key contributor in the production of the annual report and accounts and will liaise with the auditors to ensure that everything runs smoothly. The anticipated duration is two months+. Hybrid working: 3 days per week in the office.
What you'll need to succeed
You will be a qualified Accountant with strong, recent experience of charity year-end accounting.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
An exciting opportunity to help turn a new national initiative into reality as it moves from planning into delivery. Over the next year, we will be launching a new, national Foundation Degree while building the foundations of a wider programme of work. This role will play a key part in making that launch happen in practice, working flexibly across partnership development, recruitment and onboarding, and organisational development. The role is designed to adapt to what is most needed through the launch phase, with a strong focus on working with partners and colleagues to ensure Year 1 delivery is successful. Working closely with the Centre for the Children's Workforce team, delivery partners and the University of East London, this person will help build the systems, relationships and momentum needed to move from planning to delivery, while contributing to CCW’s longer-term organisational capacity.
To apply for this role, please submit a cover letter of no more than two pages outlining why you are interested in this role at the Centre for the Children’s Workforce, and how your skills, experience and approach would help you succeed in the role at this stage of the organisation’s development.
Registered Charity
11 - 20
Building the workforce that children deserve.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
An exciting opportunity to help turn a new national initiative into reality as it moves from planning into delivery. Over the next year, we will be launching a new, national Foundation Degree while building the foundations of a wider programme of work. This role will play a key role in shaping and delivering our communications during a critical launch phase. The role combines strategic thinking with hands-on delivery, spanning external positioning, marketing for the Foundation Degree, and building the Centre for the Children’s Workforce's longer-term communications capacity. Working closely across the team, delivery partners and external suppliers including our university partner, the role will help ensure that our work is communicated effectively as we grow.
To apply for this role, please submit a cover letter of no more than two pages outlining why you are interested in this role at the Centre for the Children’s Workforce, and how your skills, experience and approach would help you succeed in the role at this stage of the organisation’s development.
Registered Charity
11 - 20
Building the workforce that children deserve.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
An exciting opportunity to help turn a new national initiative into reality as it moves from planning into delivery. Over the next year, we will be launching a new, national Foundation Degree while building the foundations of a wider programme of work. In the initial phase, this role will focus on working locally with partners and participants in the South West to support recruitment, onboarding and preparation for launch, while also contributing to the wider programme build-out alongside a national team. As delivery begins, the role will transition into ongoing programme management across a cluster of South West delivery centres, leading high-quality delivery, participant experience and programme quality, and helping to build strong, sustainable centres over time.
To apply for this role, please submit a cover letter of no more than two pages outlining why you are interested in this role at the Centre for the Children’s Workforce, and how your skills, experience and approach would help you succeed in the role at this stage of the organisation’s development.
Registered Charity
11 - 20
Building the workforce that children deserve.
The client requests no contact from agencies or media sales.
Thank you!
Our client is one of the UK's most enduring and impactful philanthropic networks - a unique umbrella for 16 independent grant-making trusts and charitable companies founded by three generations of the Sainsbury family. Over the past 50 years, it has stewarded more than £3 billion in support of visionary work across the environment, social inclusion, education, heritage, scientific research and the arts, partnering with organisations and communities to drive meaningful, long-term change. Each trust within the our client's organisation operates with autonomy and deep sector expertise, championing causes from climate action and literacy to human rights and palliative care. Rooted in a legacy of sustained, strategic giving and guided by active trustees and specialist staff, our client fuels innovation and impact across the UK and beyond.
Where capital meets purpose - and leadership shapes change.
Prospectus is delighted to be working with the organisation to recruit an exceptional Impact Investment Manager to play a leading role in deploying capital for measurable social and environmental good. This is a rare opportunity to help shape and grow a significant impact investment and social investment portfolio within a values-driven, established and forward thinking philanthropic organisation.
The role
Working closely with the Impact Investment Lead, this person will originate, assess, present and execute impact investments and social investments, manage existing portfolios, and engage directly with trustees, investees and fund managers. They will combine rigorous financial analysis with a deep commitment to impact - covering strategy, governance and reporting while helping to steward endowments approaching £200m, with a growing allocation to impact. Situated in the Finance Team, this person will manage many and varied relationships across the family of Trusts and will represent our client externally, supporting the Trusts in their efforts to deliver on their charitable purposes and enable the Trusts to maximise impact.
The Person
The successful candidates will have substantial hands-on experience making and managing impact investments or social investments , they will bring strong commercial judgement and the ability to measure and articulate impact . They will be confident presenting complex recommendations to trustees and investment committees , will thrive in a collaborative, purpose-led environment with lots of autonomy and responsibility. They will have a flexible and open mind-set, able to take initiative and navigate change.
In return, this person will gain real influence, long-term perspective, and the chance to contribute to a lasting legacy whilst working alongside engaged and experienced trustees and a passionate team committed to meaningful change.
Our client is committed to addressing inequality and supporting a fairer society through the trusts' grantmaking and programmatic work. We aim to provide a supportive environment where all our employees are treated fairly and with respect.
As a Specialist Recruitment Practice, Prospectus is also committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.
Thank you!
Prospectus is pleased to be supporting our client to recruit a new Senior Individual Giving Manager. The organisation is ranked among the world's top orchestras and is Resident Orchestra at the Barbican. This is a full-time, permanent role paying a salary of £45,000-£50,000. The postholder will be working in a hybrid model from their offices in London.
The Senior Individual Giving manager will lead a successful team to develop and implement the overall Individual Giving strategy. This will involve agreeing and monitoring annual individual giving income and expenditure budget and the postholder will deliver appealing stewardship programmes for supporters to include regular communications, personalised ticketing, and event opportunities. Reporting to the Head of Philanthropy, you will oversee the successful delivery and growth of the Friends and young Patrons schemes and will plan a regular calendar of engagement and cultivation opportunities.
The ideal candidate will have significant expertise in major donor fundraising, including building Essential relationships with high-net-worth individuals and securing five and six-figure gifts. They are looking for someone with experience of managing a team and a busy portfolio of generous donors. You will ideally also have experience collaborating with senior volunteers, with the ability to attend regular events outside of normal working hours.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Ryan Burdock at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
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A place to make a difference
Location: Peterborough, hybrid – 3 days a week onsite with occasional travel to other offices as required.
Salary: £66,003 per annum
Contract Type: Permanent
Hour: 35 hours per week, Monday – Friday between 8am and 6pm
With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.
We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.
If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.
About the role
We’re looking for a passionate, customer focused leader to head up our Repairs Contact Centre. This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes.
As our Head of Customer Contact – Repairs, you’ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You’ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs).
What you’ll be doing:
• Leading the repairs contact centre to deliver a consistent, customer centred service
• Managing performance, quality and colleague engagement
• Working closely with contractors and technical teams to improve the end to end customer journey
• Using data and insights to develop reporting and drive service improvements
• Influencing how customers connect with us in the future
• Building on a strong foundation to evolve and elevate the service
Salary
The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
• CIH qualification or willingness to work towards
• Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment
• Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities
• Previous experience of developing and coaching a team, managing performance and embedding a positive team culture
• Expertise in contact centre resource planning methods
• Financial and budget awareness, with the ability to monitor resources and manage costs.
• Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals
• Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages
• Experience in performance management, dispute resolution, and driving team success through KPIs.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager
REF-226 304
Thank you!
Harris Hill is delighted to be working with Citizens Advice Westminster to recruit its new Chief Executive Officer.
Citizens Advice Westminster provides free, independent, confidential and impartial advice and information to local residents, some of whom are the most vulnerable in society. We value diversity, promote equality and challenge discrimination.
We work with local community organisations to make a difference to the lives of people in Westminster through advice, research and campaigning. Citizens Advice Westminster delivers a high quality, agile advice service which reflects the issues and needs of our communities, and which puts clients first.
As Chief Executive, you will:
•Lead and manage the work of Citizens Advice Westminster in its mission to improve the lives of residents through delivery of a comprehensive information, advice, and casework service across the City of Westminster.
•Collaborate with the Board of Trustees to shape the organisation’s strategy, direction, and policies.
•Provide a strong and influential voice for Citizens Advice Westminster as the ‘public face’ of the organisation.
If you are inspired and excited by what Citizens Advice Westminster does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: £67,991 p.a. (The salary is on a progressive pathway)
Contract: Permanent / Full-time
Location: The Stowe Centre, 258 Harrow Road, London W2 5ES
How to apply:
Please review the Recruitment Pack for further information about Citizens Advice Westminster, the CEO position and for details on how to apply.
Closing date for applications: 9am Friday 20th February 2026
Both Citizens Advice Westminster and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Venn Group are delighted to be exclusively partnered with The World Sustainable Hospitality Alliance to support their recruitment for a new Digital Media & Events Specialist. This is an exciting, hands‑on role responsible for delivering high‑quality digital media, creative design, and event communications that enhance organisational visibility, engagement, and global impact. The Alliance is a leading force driving sustainability across the hospitality sector, uniting major hotel brands, philanthropic organisations, and industry partners. This position blends creative digital production with ownership of content channels and event communications, ensuring that multimedia assets, campaigns, newsletters, websites, and both virtual and in‑person events are delivered to consistently exceptional standards.
Key responsibilities of the role:
• Design and produce on‑brand digital assets for web, social media, email, presentations, and events
• Create and edit short videos, reels, animations, GIFs, and motion graphics for digital channels
• Develop adaptable templates and variations optimised for specific platforms
• Maintain and update brand guidelines to ensure consistency and accessibility
• Design and update PowerPoint decks for external presentations and high‑profile events
• Plan and manage content calendars across LinkedIn, Instagram, Facebook, X, YouTube, and TikTok
• Work with stakeholders and copywriters to develop engaging, action‑oriented content
• Support community management through monitoring engagement and responding to queries
• Design and adapt assets for paid campaigns across Meta, LinkedIn, and Google
• Contribute to creative testing and performance analysis
• Manage creative libraries and ensure version control
• Update website assets and perform basic CMS maintenance
• Ensure digital assets follow SEO best practice
• Lead newsletter production, layout, QA, and scheduling
• Provide media support for in‑person, hybrid, and virtual events
• Coordinate event materials including speaker packs, templates, and holding slides
Ideal candidate profile:
• 3–5+ years’ experience in digital media, content production, or communications
• Strong portfolio showcasing digital design and video/motion work
• Proficiency in Adobe Creative Cloud, Figma, Canva, or similar
• Experience managing social media channels and CMS platforms
• Familiarity with email marketing and performance metrics
• Creative, proactive, and detail‑driven, with a passion for sustainability
Length: 6 months temporary to permanent
Salary: £35,000 per annum (negotiable) + benefits
Location: Charing Cross, London
Working hours: Full time (35 hours per week)
Working pattern: Hybrid (3 days per week on site)
Job Reference: J92887
Thank you!
As COO, you will strengthen & modernise the charity's organisational foundations, lead our support services, driving digital & operational transformation, improve financial resilience, governance & enable delivery of our People & Culture Strategy.
Reports to: Chief Executive Officer
Direct Reports: Finance Manger, Central Office & Facilities Manager, Data Officer (TBC)
Salary: Competitive - circa £55,000 - £65,000
Location & Flexibility
This is a hybrid role, with regular visits to our Lincolnshire and Nottinghamshire centres to build strong relationships and attend Senior Leadership Team meeting. You may also choose to be based at one of our centres.
What matter most to us is finding the right person (or people). We are very open to part-time, job share, or compressed hours and we welcome conversations about flexible working. Who you are, what you bring and the impact you'll have are more important to us than where or when you work.
About the Role
The prime purpose of the Chief Operating Officer is to strengthen the organisational foundations of Jerry Green Dog Rescue (JGDR) by leading and modernising the charity’s support services, developing scalable and efficient processes across the charity and leading the digital transformation, improving financial and compliance disciplines, and enabling the delivery of the People & Culture Strategy.
This role provides critical senior leadership capacity as the organisation enters a period of significant expansion—growing its income, workforce, and impact. The COO will build the systems, processes and capabilities required for a modern, accountable, data-led, financially resilient, safe, and high- performing organisation.
Working closely and collaboratively with the Chief Executive and wider Senior Leadership Team, the COO will drive operational excellence, champion continuous improvement, and ensure the organisation meets all regulatory and statutory obligations, enabling teams to deliver the charity’s purpose effectively.
The COO will transform the organisational foundations of Jerry Green Dog Rescue by leading and modernising our core support services and our processes. Change management will be core to success in this role in the early years.
What You’ll Be Responsible For
Strategic Leadership & Organisational Transformation
- Play a central role on the Senior Leadership Team, shaping and delivering long-term strategy
- Lead the transformation and modernisation of support services
- Embed a strong business-partnering culture across the organisation
- Design and implement scalable systems to support significant workforce growth
- Reduce reliance on the CEO by strengthening operational leadership capacity
Digital, Data & Systems Transformation
- Lead the charity’s digital transformation, introducing modern systems and automation
- Improve IT capability and digital confidence across teams
- Embed meaningful data, dashboards and management information to support decision-making
- Streamline processes to improve efficiency and eliminate duplication
People, Culture & HR Leadership
- Lead delivery of the People & Culture Strategy
- Embed modern, compliant and inclusive HR practices
- Strengthen capability across recruitment, employee relations, management development, EDI, GDPR and employment law
- Improve leadership and management capability across a diverse, geographically dispersed workforce
Finance, Procurement & Commercial Leadership
- Modernise financial planning, budgeting, forecasting and risk management
- Embed strong financial discipline and business partnering
- Introduce value-for-money, benchmarking and commercial frameworks
- Strengthen procurement, contract management and financial controls
- Provide high-quality financial insight to support operations, fundraising and retail
Compliance, Governance & Assurance
- Strengthen frameworks across health & safety, safeguarding, HR risk and quality
- Lead audit and assurance processes suitable for a growing organisation
- Oversee facilities and estate management with a focus on safety, efficiency and value
Executive Leadership & Line Management
- Provide strategic leadership to the Central Office team
- Redesign support services to align resources with organisational priorities
- Coach, mentor, and develop managers to build a high-performance culture
Who We’re Looking For
You’ll be a values-led, strategic leader with strong operational expertise and a genuine passion for building organisations that work well for people. You’ll be comfortable leading change, strengthening systems and processes, and bringing clarity and confidence during periods of growth.
Experience in the charity sector is welcome but not essential; what matters most is your ability to lead transformation with empathy, rigour and purpose.
