Key relationships manager jobs

The purpose of Aylesbury Women’s Aid

‘To exist for the benefit of all women and their children who have /or are experiencing physical, mental financial or sexual abuse in their relationships and to offer support, information, advice, access to temporary accommodation and aftercare’.

Job Summary

To support the aims and principles of Aylesbury Women’s Aid including empowering and supporting women and their children in making their own decisions and taking control of their own lives and to meet the practical and emotional needs of the women who live in the refuge through support, advocacy and advice.

Main Duties and Responsibilities

1. To help women settle into the refuge and create situations where women can be supported, share their experiences and explore the choices open to them. 

2. Taking key-worker responsibility for 3 women by:

· Following all interview and admittance procedures with each resident interview

· Developing a Support and Action Plan with each resident

· Developing a Risk Assessment Management Plan when necessary

· Continuing to support key clients by regularly reviewing Support and Risk Assessment Plans.

· Offering some general support on a day-to-day basis.

· To continually update in-house data base.

3. To support and respond to the needs of the residents by:

· Providing legal, housing and welfare rights advice

· Providing advocacy and liaison with other agencies such as housing departments, solicitors, courts, social services etc.

· Providing information about local agencies and community resources

· Supporting residents to register and make claims for benefits or other rights.

· Ensuring that residents pay their rent and service charges

4. To take referrals from local women and find refuge space for women who need to move from the area and make referrals when appropriate.

5. To work within child protection requirements and procedures to ensure that children safeguarded and their welfare promoted whilst also supporting and meeting the needs of women.

6. To provide support and assistance to women moving on to new accommodation including:

· Ensuring all relevant forms are completed and giving advice on grants and second hand-furnishings. 

· Providing transport when necessary.

· Assisting with initial household problems.

· Establishing any further needs and offering continued support.

7. To participate in creating an atmosphere in the refuge which will enable families to live together by encouraging women and children to respect each other and by attending and participating in regular house meetings.

8. To carry out extra agreed tasks to ensure the smooth running of the refuge which could include:

• Updating Routes to Support
• Attending and taking notes for house meetings
• Collecting, distributing and recording post
• Emergency First Aider for the refuge
• Ensuring that the First Aid Box is correctly and adequately stocked
• Facilitating Freedom Programme in the refuge
• Keeping bed space books up to date
• Recording incoming payments

9. To liaise with relevant local agencies and community groups to ensure productive and collaborative working and attend relevant meetings as required.

10.  To keep monitoring and statistical information to enable the evaluation of the effectiveness of the service and to produce reports as required.

11. To raise awareness of the issues of domestic abuse and its effect on children through

direct service provision and promote Aylesbury Women’s Aid where appropriate. 

12. To work flexibly between the hours of 8am – 8pm Monday to Friday and 9am – 1pm

weekends and Bank Holidays as agreed with your manager.

13.  To follow procedures and protocols with other services so that the safety of the woman and any children involved are kept central to any process and ensuring that other relevant agencies are kept informed about important changes in the client’s situation.

14. To participate in the On-Call Service rota.

15. To answer enquiries through the Single Point of Access service in accordance with the requirements for that service.

16. To maintain effective communication with co-workers and participate in relevant meetings, supervision and internal/external training.

17. To cooperate with management, support and carry out all management policies and decisions, and contribute to a positive and mutually encouraging atmosphere in the workplace.

18. To ensure that all health and safety regulations, policies and procedures are complied with.

19. To give support during busy periods or staff shortages to other workers when necessary, including assisting other services in the organisation.

20. To support and implement all policies and procedures of Aylesbury Women’s Aid.

21. To take all possible steps to ensure the safety and confidentiality of the clients, staff and

Management of Aylesbury Women’s Aid, the safety of third parties visiting AWA premises and the confidentiality of information provided by all parties to the extent legally required.

22. To undertake any other duties from time to time. These may vary but will be in line with the responsibilities of the post and may include:

· Cleaning and preparing rooms for new residents

· Collecting and distributing donations of clothes, presents and household equipment etc.

The duties of the post may vary from time to time without altering its overall nature.

ABOUT BRIGHTPIP

BrightPIP (Brighton Parent/Infant Psychological Therapy) is a specialist infant mental health charity supporting babies aged 0–3 and their families across Brighton & Hove and Sussex. We provide early therapeutic intervention to strengthen relationships and prevent cycles of intergenerational trauma.

We are a small, friendly and growing charity, supported by a dedicated clinical team and Trustee Board. As we expand to support up to 250 families per year, we are strengthening our operational and coordination capacity.

ABOUT THE ROLE

We are seeking a warm, organised and proactive Project Coordinator to support the smooth running of BrightPIP’s services and internal operations. This role sits at the heart of the charity, ensuring families experience a clear and supportive journey, clinicians are well supported, and systems run calmly and efficiently.

You will coordinate key operational processes including referrals and triage, safeguarding documentation, audit and impact data, training administration, and NHS and Local Authority liaison. You will also provide project administrative support and work closely with clinicians, referrers, partner organisations and trustees.

This role is ideal for someone who enjoys bringing order to complexity, supporting people, and keeping systems running well in a small, dynamic organisation. The role will evolve as the charity grows, offering opportunities to shape and improve processes and support new projects.

You will report to the Clinical Director and work closely with the clinical team, fundraiser and trustees.

KEY RESPONSIBILITIES

• Coordinate referrals, triage processes and care pathways
• Induction of new members of staff and trainees
• Act as a first point of contact for families, referrers and partners
• Support clinicians with scheduling, safeguarding processes and documentation
• Maintain accurate records, data systems and audit processes
• Support delivery of training and consultation
• Liaise with NHS, local authority and community partners
• Support data collection and information gathering to inform reporting for trustees, commissioners and funders
• Provide project and administrative support across the charity

ABOUT YOU

Do you have the exceptional qualities and skills we are looking for? A key ingredient is that you are a ‘people’ person, able to communicate well and build rapport quickly. You will be seen by others as caring, trusted and reliable. 

You will have experience in coordination, administration or project support, ideally with experience of working within the charity or not-for-profit or healthcare sector.  You will be someone who is as passionate as we are about giving all babies the best start in life.  Whatever your work experiences, it is essential that you are able to learn quickly how best to support our small and dedicated team of clinicians.

You will work closely with and report to our clinical director but also be able to take the ball and run with it. The mission of this post is that it develops with our service and in time you would become the main point of liaison for the charity.

Do you….?

· Solve practical and logistical problems and make things work more efficiently

· Love a good process because it makes us consistently brilliant

· Delight in planning, organizing, and executing projects from beginning to end

· Get excited by new challenges, big or small – they are opportunities to learn, grow and contribute

· Have brilliant attention to detail, and also know when ‘good enough’ is good enough

· Say “I’ve got this” and mean it

If so, please apply, we would love to hear from you.

WHAT WE OFFER

• Being part of a pioneering, highly specialist team who are passionate about our mission and supportive of each other 
• Flexible, family-friendly working, with hybrid working
• Opportunity to shape and grow with the role as the charity expands
• CPD and development opportunities

HOW TO APPLY

Please submit:

· Your CV

· A short supporting statement explaining why you are interested in the role and how your experience meets the person specification

Full-time | Permanent | Office-based with flexible options
Salary: Circa £30,000 depending on experience.

Join us at Kent Community Foundation and help make a real difference in your community.

We’re looking for a proactive, highly organised Executive & Operational Assistant to support our governance and keep our operations running smoothly. This is a varied and rewarding position where no two days are the same.

What you’ll do:

• Support governance by coordinating board and committee meetings, preparing papers, and taking accurate minutes.
• Provide high-trust executive support to our Chief Executive and Head of Finance & Governance.
• Manage finance administration: process donations, grant payments, and maintain bank accounts.
• Be the backbone of our office—managing supplies, welcoming visitors, and handling enquiries.
• Assist with HR tasks including recruitment and updating our HR system.

What we’re looking for:

• A proven and experienced administrator with strong organisational skills, integrity and attention to detail.
• Someone confident in working with numbers and familiar with finance systems.
• Someone who thrives in a busy environment and wants their work to have a positive impact.

Why join us?

• Be part of a team that supports local communities across Kent.
• Enjoy flexible working options and a collaborative, supportive environment.

Location: Our offices in Smeeth near Ashford (flexible arrangements available).
Closing date: 4th January 2026 | Interviews 14 January 2026

To apply, please submit your CV and a covering letter explaining how you meet the person specification 

If you need accessibility support or adjustments during the application process, please contact us at the same email address.

Do you have a passion for organising workers? The ITF is seeking a Regional Organiser to deliver high-impact organising programmes.

About the Role

As Regional Organiser, you will play a hands-on role supporting organising projects, campaigns and capacity-building initiatives with affiliates across the Asia Pacific region.

You will work directly with organisers, union leaders and workers to support membership growth, workplace mapping, planning and delivering campaigns, and strengthening union structures at workplace and sectoral levels.

This role offers a mix of strategic thinking and field-level involvement, requiring initiative, resilience and a commitment to worker empowerment.

Key responsibilities include:

• Supporting affiliates in planning and delivering campaigns.
• Conducting research to inform strategy.
• Supporting membership expansion initiatives
• Facilitating training sessions for organisers and leaders.
• Conducting site visits and capacity-building activities.
• Supporting cross-border cooperation.
• Developing campaign materials and reports.
• Monitoring and evaluating organising outcomes.
• Building relationships with affiliates and organisers.

About You

You are a motivated and committed organiser who understands how to build worker power and support affiliates in achieving sustainable organising outcomes.

You engage comfortably with workers in diverse environments, facilitate discussions, gather insights and support activists to develop skills and confidence.

You bring strong communication skills, cultural awareness and the ability to adapt your approach to different contexts.

• Experience in union organising or campaigns.
• Strong communication and facilitation skills.
• Ability to build relationships across stakeholders.
• Experience delivering training or workshops.
• Ability to analyse workplace or sectoral information.
• Strong administrative and reporting skills.
• Willingness to travel and work flexibly.
• Experience supporting workplace leader development programmes.

Why Join Us?

This is an excellent opportunity to contribute to building stronger unions and improving working conditions across the Asia Pacific region.

You will gain exposure to organising across multiple countries and sectors and work with committed colleagues and affiliates.

The ITF’s values-driven culture offers opportunities for professional growth, global collaboration and involvement in impactful campaigns.

Location: HMP New Hall
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week)
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP New Hall. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP New Hall, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday (when full time) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
This is a fixed term contract until 5th June 2026
Interviews are planned for the 22nd January 2026.
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
REF-225 665

We’re seeking a part time, 20 hours per week Union Administrator to coordinate key internal meetings and provide executive support to our CEO. You’ll be responsible for preparing agendas, presentations, taking minutes, tracking actions, and ensuring smooth communication across departments. This is a fantastic opportunity to gain insight into high-level organisational operations while developing your professional skills. If you thrive on keeping things running behind the scenes, we’d love to hear from you. Join us and play a central role in supporting strategic decision-making and operational excellence.

Chief Executive Officer - The Brain Charity
Location: Liverpool-based - occasional travel across Merseyside and the UK
Salary: £75,000 per annum + 10% company pension
Contract: permanent, full-time

Are you ready to lead a values-driven charity that supports people affected by neurological conditions and their families across Merseyside and nationally?

The Brain Charity is a Liverpool-based national charity supporting adults, children and their families affected by any of more than 600 neurological and related conditions. Founded in 1993 by neurologists at The Walton Centre, we have grown a centre-based offer, hospital liaison roles and a national information, training and support service - from practical welfare and legal advice, counselling and rehabilitation (Neuro Gym) to peer connection via The Brain Food Café and employer/school training. We put lived experience, co-production and neuro-inclusive practice at the heart of everything we do: more than half of our staff and many of our volunteers have lived experience of neurological conditions.

As our next Chief Executive, you will:

• Strategic leadership: Develop and deliver a 3–5 year strategy and an operational plan with clear priorities that secures the charity’s long-term impact and sustainable growth.
• Values leadership: Model and embed the charity’s person-centred, inclusive and co-productive values across services and culture.
• Growth & income diversification: Lead development of diverse income streams — fundraising, legacies and commercial activity — to strengthen financial resilience.
• Partnerships & advocacy: Strengthen senior relationships with NHS partners, local authorities, commissioners and wider stakeholders; amplify the charity’s voice in neuro-health and community settings.
• Service quality & impact: Embed rigorous outcome measurement, quality assurance and contract compliance so our impact drives commissioning and service development.
• People leadership: Stabilise staff morale, lead and develop a high-performing Senior Leadership Team, and promote wellbeing and inclusive working practices.
• Governance & financial stewardship: Provide timely, high-quality reporting to the Board; oversee budgeting, forecasting and risk management to safeguard financial sustainability.

Who you are:
 

• An experienced Chief Executive or senior director with a minimum of three years’ experience at CEO or equivalent level.
• Proven track record of winning and managing commissioned contracts and delivering against local authority or health contracts.
• Skilled at building strategic partnerships and commanding credibility with senior stakeholders across health, local government and the voluntary sector.
• Confident at leading turnaround and financial sustainability work - experienced in budgeting, forecasting and making difficult decisions when needed.
• A values-led, collaborative leader with high emotional intelligence, resilience and a commitment to co-production and inclusion.

Why The Brain Charity?

• Lead a respected, person-centred organisation with a unique, wide-ranging offer across advice, emotional support, rehabilitation, social connection and national training.
• A high-impact role where you can stabilise the organisation, professionalise fundraising and scale services strategically.
• Liverpool-based centre with hybrid working and national reach — a chance to influence neuro-health practice and commissioning across the UK.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 19th January 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We’re offering an exciting opportunity for a dynamic and creative individual to become part of our small but committed team. As we develop our new income strategy aimed at increasing and diversifying our fundraising, this is a pivotal moment to contribute to our growth and help us achieve our ambitious income targets.

In this varied and rewarding role, you will work across multiple areas of fundraising and event coordination to secure vital funds that enable the Trust to continue our impactful work.

We are seeking an enthusiastic and motivated individual, who is passionate about our work and enjoys building relationships. Working closely with the fundraising team, senior volunteers, and colleagues in the wider team, you will take a leading role to deliver engaging fundraising events, activities and campaigns and expand the Trust’s portfolio of events, challenges and initiatives.

The ideal candidate will be proactive, a strong team player and have excellent organisational and communication skills. You will be a strategic thinker, have a willing attitude and enjoy working in a fast-paced environment.

This is a full time permanent role with a minimum of 3 days a week in our Central London office, offering increasing annual leave entitlement based on length of service, as well as office closure between Christmas and New Year. Plus two days for Rosh Hashanah and one day for Yom Kippur should they fall on weekdays.

Key responsibilities

Events

· Oversee, coordinate and deliver our calendar of fundraising events including logistics and administration.

· Help organise our annual Appeal Dinner, the Trust’s flagship fundraising event, overseeing all administration, liaising with internal and external stakeholders and oversee adverts in Appeal Dinner brochure.

· Liaise with companies to arrange corporate events with Holocaust survivor speakers and develop relationships with existing and new companies to increase income in this area.

· Oversee and work with Young HET supporters to motivate them to fundraise for the Trust

· Work with other colleagues to market events through targeted messaging.

· Develop ideas for new fundraising campaigns, initiatives and events to grow income and cultivate new donors.

 

Community Fundraising

· Support fundraising campaigns including the coordination of appeals, newsletters and mailouts.

· Establish a programme of fundraising challenges (such as marathons and sporting events) to generate income and supporter engagement, building key relationships.

· Work with our Education and Outreach teams to oversee engagement and support from schools, synagogues and other institutions.

· Lead on digital fundraising campaigns and prepare content for social media.

 

General

· To manage the acknowledgment and thanking of donations and help to ensure the database is maintained.

· Work collaboratively with the Fundraising team on current and future fundraising strategy and activities, to shape fundraising priorities.

· Comply with relevant legislation with regards to data protection including General Data Protection Regulation and the Data Protection Act 2018.

· As part of a small team, to contribute to other areas of the Trust’s work as required.

Follow the link to our website to find out more!

I am urgently seeking and Interim HR Advisor for a renowned Civil Service organisation based in Central London. This role is for an initial period of 3 to 6 months at a salary in the range of £34,608 to £42,955 per year on a fixed term basis and requires an ASAP start. This role will be based onsite 3 days per week with 2 days remote and will focus on clearing a backlog of fixed term contract redundancy processes.

The successful candidate will work within the HR Business Partnering team, processing redundancy cases, liaising with MyCSP, managing consultations with staff and trade unions, supporting programme directors and line managers, and ensuring all employment law requirements are met. The organisation is a highly unionised environment, so experience working collaboratively with trade union representatives is essential, preferably from a large public sector organisation.

Key requirements:

• Strong redundancy management experience, including collective consultation
• Solid understanding of employment law, particularly Section 139 ERA 1996
• Experience with Civil Service Compensation Scheme and MyCSP processes
• Proven experience working in heavily unionised organisations and conducting effective trade union consultation
• Ability to manage high-volume case processing with attention to detail
• Experience with fixed-term contracts and redundancy consultations
• Strong stakeholder management skills - able to build effective relationships with programme directors, line managers, and senior leadership
• Excellent written and verbal communication skills
• Strong administrative and organisational skills
• Ability to work independently and manage own caseload

A DBS check may be required for this role.

If you have the required skills and experience, in particular with the Civil Service Compensation Scheme and MyCSP processes, please apply by submitting your up to date CV and contact details ASAP.

The Community Fundraising Team is an integral part of the Charity Fundraising Portfolio, by supporting a diverse range of inspiring supporter led fundraising activities. It is an exciting time to join the Team, as we plan for 25/26.  

You will be one our 6 Regional Community Fundraisers, based across the UK. Covering Yorkshire, Northeast and Northwest of England, you will focus on our key audiences of Individuals, Supporter Groups, Community organisations, Regional Corporates & Volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the Region. You will make the most of your boundless energy & creativity to inspire our community and will be the regional driving force, ensuring our Supporter Groups continue to thrive, & our annual Community Fundraising Campaigns including, The Big Bake & Twilight Walk Own Walks are a success. 

You will be passionate about the Role and in supporting the delivery of our strategic plans and objectives across the Region.

WHO WE'RE LOOKING FOR:

You’ll be a talented and highly motivated individual with a proven track record in community fundraising. With a “can do” approach, passion and enthusiasm, you’ll inspire and motivate our supporters. You will work tirelessly to ensure that they receive the best possible experience and see themselves as an integral part of our community. You will be confident in juggling a myriad of competing priorities and work well under pressure to meet deadlines. With exceptional communication skills & the ability to build relationships with a range of stakeholders, you will be creative & agile in your approach in making the most from a fundraising opportunity.

KEY ACCOUNTABILITIES:

· Developing & implementing a Regional Community Fundraising Strategy 25/26.

· Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.

· Recruiting, building and maintaining relationships with the Community across the Region.  Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.

· Recruiting, training and managing a network of regional volunteers who will support activity in the Region.

· Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.

· Keeping our CRM fully up to date with information about our supporters and their activities. Using that data to understand what motivates our supporters in order to provide excellent stewardship.

Location: HMP Brixton
Department: Prison delivery
Salary: £24,219
Hours: 28 hours
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Brixton. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role is a fixed-term role until 2nd June 2026, with the opportunity to be made permanent subject to contract award.
 
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
?Interviews are planned for 14th January 2026
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
REF-225 666

Fundraising Officer

We are seeking a motivated and creative fundraiser to join a UK conservation charity part time and build meaningful supporter relationships.

Position: Fundraising Officer

Salary: £30,000 to £34,000 pro rata, starting salary up to £32,100 depending on experience

Location: Remote with a monthly co-working day in Diss, Norfolk (travel expenses paid)

Hours: 16 hours per week across a minimum of 3 days

Contract: Permanent

Closing date: Midday on 9 January

Interview dates: 15 or 16 January

About the Role

This is an exciting opportunity to help shape and grow individual giving for a specialist conservation charity dedicated to protecting the UK’s wild songbird populations. You will lead on planning and delivering multichannel fundraising appeals, maximising income from individual giving, membership and selected fundraising products. You will develop engaging donor communications, improve supporter journeys and champion a data-led approach to fundraising.

Working closely with colleagues in fundraising, supporter care, communications and operations, you will play a key part in stewarding supporters, increasing regular giving, strengthening membership retention and supporting the charity’s growing corporate partnerships and weekly lottery activity.

Key responsibilities include:

• Lead on individual giving activity and deliver multichannel appeals from concept to evaluation
• Develop and implement plans to market individual membership and reduce attrition
• Support the delivery and promotion of the weekly lottery
• Contribute to developing corporate partnerships activity
• Test and implement new fundraising ideas to diversify income
• Create and deliver engaging donor communications and stewardship journeys
• Use data and digital tools to optimise campaigns and target key audiences
• Represent the charity at events and uphold fundraising regulations and best practice

About You

You will bring energy, creativity and a confident grasp of individual giving. You enjoy using data to shape decisions, you write well and you are comfortable managing multiple projects at once. You will thrive in a small, supportive team and be confident working independently.

You will have:

• Experience delivering successful individual giving campaigns
• Experience running fundraising appeals from planning through to evaluation
• Strong relationship building and supporter stewardship skills
• Experience using CRM systems and digital marketing platforms
• Knowledge of fundraising regulations and best practice
• Excellent written and verbal communication skills
• Strong organisational skills and the ability to manage competing deadlines
• A flexible, positive approach and a commitment to equality, diversity and inclusion

Desirable:

• Experience with membership schemes or donor stewardship programmes
• Experience developing regular giving propositions or testing new fundraising activities
• Familiarity with corporate partnerships

About the Organisation

The charity is dedicated to protecting and conserving the UK’s wild songbird population through scientific research, public engagement and evidence-based solutions. A small and ambitious team, they foster a friendly and supportive working culture focused on achieving meaningful impact. Staff are encouraged to bring new ideas, test approaches and help shape the future of the organisation.

Benefits include flexible working patterns, a TOIL policy, pension scheme and training opportunities.

Other roles you may have experience of could include; Individual Giving Officer, Membership Officer, Supporter Care Officer, Fundraising and Engagement Officer, Donor Relations Officer, Direct Marketing Officer, Regular Giving Officer, Communications and Fundraising Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We’re looking for someone to help us double the number of children and young people in our churches and build flourishing intergenerational communities of faith.

You will

· lead our strategy in this area, helping to equip and resource clergy, lay leaders and volunteers

· Recruit and support new children, young people and families’ ministers and missioners to our diocesan network

· Develop ways to build strong partnerships between church, school, and home as a core driver of mission

You will be:

· A committed Christian with a deep passion for the spiritual growth of children and young people.

· A strategic thinker who can turn vision into action and inspire others.

· Experienced in leading change and developing leaders in complex contexts.

Position: National Services Volunteering Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, charity

*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for a passionate and organised individual to support volunteers who deliver our national services. This is a fantastic opportunity to help create a positive, inclusive, and safe volunteering culture that empowers volunteers to provide impactful support.

About the role

As National Services Volunteer Officer, you’ll support around 50 volunteers who contribute to our peer support services, virtual community services, and support hub. You’ll play a key role in recruiting, training, and developing volunteers, ensuring they feel valued and confident in their roles. You’ll also work closely with service delivery teams to maintain high standards of wellbeing, safety, and recognition for volunteers.

What you’ll do

• Recruit, train, and provide ongoing support to volunteers delivering national services.
• Offer day-to-day guidance and feedback, ensuring volunteers deliver safe and effective support.
• Manage volunteering rotas for the virtual support hub and maintain accurate records.
• Collaborate with teams to ensure volunteer resources and training meet organisational standards.
• Promote inclusivity and reduce barriers to volunteering.
• Handle safeguarding concerns promptly and in line with policy.

About you

We’re looking for someone who has:

• Experience supporting multi-channel or remote services, ideally in a health or charity setting.
• Experience managing volunteers (or staff), including recruitment, training, and wellbeing support.
• Excellent interpersonal and communication skills to build strong relationships.
• Strong organisational skills and the ability to manage workloads effectively.
• Knowledge of quality standards and safeguarding practices.

Closing date for applications: 9:00 on Monday 5 January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.