Knowledge and learning advisor jobs in London

Lead safeguarding. Shape culture. Enable safer churches.

The Diocese of London is seeking an exceptional safeguarding leader to serve as our first Director of Safeguarding.

This is a pivotal leadership role at the heart of the Church of England’s largest and most diverse diocese, driving a culture that is preventative, accountable, transparent and focused on learning and improvement.

The successful candidate will provide strategic leadership for safeguarding across the Diocese, oversee governance and assurance, lead a skilled safeguarding team, and champion the voices of victims and survivors.

We are looking for a credible and experienced professional with significant safeguarding expertise, strong professional judgement, and a passion for enabling safer churches.

Join us in shaping the future of safeguarding in London. We would be delighted to hear from you.

The postholder will have an enhanced DBS check.

The closing date for applications is Sunday, 20 September at 5pm. The selection day will take place in-person on Thursday, 22 October. 

Please refer to the Candidate Information pack for the full details of the Role, Responsibilities and Person Specification.

About The Advocacy Project

We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.

Some of the ways we do this include:

• advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
• user involvement projects that help organisations improve what they offer by listening to people who use their services
•  local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
• Accessible communication - we specialise in producing easy read documents designed to help organisations communicate with people with learning disabilities. 

Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.

About the role

The Senior Advocate (Practice Lead) provides organisation-wide advocacy practice leadership while maintaining a complex advocacy caseload when required. The postholder manages the operational delivery of the Spot Purchase Advocacy Service and Paid for Advocacy service and provides expert case consultation to all advocates, supports safeguarding practice, allocates spot purchase referrals, mentors advocates, delivers training and contributes to the continuous development and quality assurance of advocacy practice across the organisation. Working under the direction of the Head of Service Delivery, the postholder supports service development, raises awareness of advocacy services and deputises for aspects of the safeguarding lead role when required.

Key responsibilities

Practice Leadership

• Provide expert case-related advice and guidance to advocates across all advocacy services.
• Act as the first point of contact for complex advocacy practice queries.
• Support quality assurance through case audits, reflective discussions and feedback.
• Identify learning needs and contribute to improving advocacy practice across services.
• Support advocacy managers with practice-related issues.

Spot Purchase Service

• Manage the day-to-day operational delivery of the Spot Purchase Advocacy Service.
• Support the Customer Advisors with referral allocation, operational queries and monitoring.
• Allocate referrals appropriately according to advocate skills, availability and contractual requirements.
• Monitor referral progression, maintain spreadsheets and ensure contractual timescales are met.
• Support invoice checking and performance reporting.
• Help develop and expand the Spot Purchase Advocacy Service alongside the Head of Service Delivery.

Paid for Advocacy service

• Maintain online appointment diary for enquires.
• Undertake initial triage conversations.
• Provide advocacy as required.
• Manage end to end process.
• Report monthly on activity.
• Support with marketing of service as required.

Advocacy Casework

• Maintain a reduced but complex advocacy caseload across statutory and non-statutory advocacy services if/when required.
• Provide urgent advocacy cover where operationally required.
• Work across multiple advocacy services according to organisational need.
• Support zero-hours advocates and new staff through mentoring and shadowing.

Safeguarding

• Provide safeguarding advice and guidance to staff.
• Deputise for the Designated Safeguarding Lead during periods of absence.
• Support safeguarding decision-making and promote best practice.
• Training & Awareness
• Deliver induction, refresher training and practice workshops.
• Support awareness raising and promotional activity for advocacy services.
• î  Contribute to presentations for professionals and stakeholders.

General

• Develop effective relationships with commissioners, professionals and partner organisations.
• Undertake projects delegated by the Head of Service Delivery.
• Participate in meetings, service development and organisational initiatives.
• Comply with all organisational policies and procedures.
• Carry out other projects and tasks as needed

Person Specification

Essential

• Independent Advocacy Qualification in at least one statutory advocacy discipline (e.g. Care Act Advocacy, IMCA or IMHA).
• Significant experience working as an advocate.
• Excellent knowledge of advocacy legislation including the Care Act 2014, Mental Capacity Act 2005, Mental Health Act 1983, Human Rights Act and safeguarding adults.
• Experience supporting or mentoring advocates with casework.
• Experience managing complex advocacy cases.

Strong understanding of safeguarding procedures and ability to deputise for the Designated Safeguarding Lead.

• Excellent organisational, leadership and prioritisation skills.
• Excellent written and verbal communication skills.
• Excellent IT skills including Microsoft Excel and case management systems.
• Ability to manage spreadsheets, referral allocation and operational monitoring.
• Ability to work independently and across multiple advocacy services.
• Willingness to undertake advocacy casework when required.

Desirable

• Qualifications in multiple advocacy disciplines (e.g. Care Act, IMCA, IMHA, RPR).
• Experience in delivery training.
• Experience promoting or marketing advocacy services.
• Experience supporting service development and quality improvement.
• Knowledge of commissioning and contract monitoring.

Personal Attributes

• Professional and approachable.
• Supportive and collaborative.
• Solution-focused with excellent attention to detail.
• Creative and proactive.
• Committed to high-quality advocacy and continuous improvement.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.

This is an exciting opportunity for two Learning & Development (L&D) professionals to join our team as we implement our new L&D approach and expand our operational training team. The successful candidates will be part of a busy L&D team, providing functional support to help the organisation deliver its strategic aims and corporate priorities.

Your day-to-day duties will be varied, allowing you to utilise your training experience and digital learning capabilities within a supportive team environment, while contributing to our key deliverables and goals. You will play an integral part in enhancing the learning and development experience across the organisation. 

This role is based in the UK and sits within the People & Culture Directorate as part of the Learning & Development team.

What we’re looking for:

Working together:

• Collaborative team player dedicated to collectively developing high-quality learning solutions.
• Able to translate briefs or instructions into clear, actionable deliverables.

Delivering High quality results:

•  Results-driven with a keen eye for detail and clear communication to ensure high-quality outputs.
• Strong time management and organisational skills, with the ability to work to plans and meet deadlines.

Culture:

• Will work with a hybrid model and adapts approach to best fit each scenario and needs of others.
• Friendly and approachable; quick to build rapport with others.

Developing self and others

•  Confident in delivering engaging training sessions, both in-person and virtually.
•  Experienced in the full lifecycle of learning solutions, including planning, content development, facilitation, and evaluation.

The ideal candidates will bring experience of working within a learning and development environment, delivering training activities both face-to-face and virtually, preferably in a hybrid-working context. They will possess a positive and solutions-focused mindset and as happy working within a team as they are independently. The successful candidate will be flexible in their approach and adaptable to provide the best solutions within scope. This role will have a positive impact to the work of the L&D team and some of our key priorities and deliverables. The role holder will have a L&D CIPD qualification or equivalent, or willing to undertake the qualification.

Interview details:

• Date: W/C 14 September 2026
• Format: Online
• Location: UK Wide

Our L&D team is based across the UK. This is a hybrid role, involving working from your nearest office location (Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and Newcastle) and from home. Frequent travel to other offices and locations across the UK is to be expected.

We will be hosting a briefing session  on Thursday 13th August at 12:00pm. This is a great opportunity to learn more about the role, gain insight into the team and key responsibilities, and ask any questions you may have. To register or ask any questions please email using the address on our main careers page.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Proven practical experience in delivering impactful and engaging training sessions, both in-person and virtually.
• Strong teamwork and collaboration skills.
• Excellent time management abilities and proven track record of meeting deadlines.
• Committed to own Continual Professional Development.

Desirable Criteria:

•  Skilled facilitator with the ability to create immersive and engaging learning experiences.
• Knowledge of accessible design standards and inclusive design principles, ensuring equitable learning opportunities.
• Use of design software such as Articulate and Vyond, or similar platforms, to elevate the learning experience.
• CIPD Qualification, working towards qualification or willing to undertake relevant development.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?

Do you want to be on the frontline, helping people through the emotional impact of their loss or offering information and guidance on some of the practical issues they may be facing?

We looking for someone to join our team of Suicide Bereavement Advisers who are the first port of call for people looking for support following their loss.

It is a hybrid role with a 60/40 split between working in our office in Westminster and from home.

We will be expanding the team at regular intervals. If we do not have the time to contact all applicants in this recruitment round or if you are not successful in this round, there will be future opportunities to apply.

About the role

As a Suicide Bereavement Advisor you will:

• Manage a caseload of assigned clients.

• Provide emotional and practical support to clients over the phone and via email and SMS.

• Provide a safe space for them to talk about their loss and how it is impacting them, offering them empathy and validation.

• Provide information and advice about practical issues they may be dealing with.

• Where appropriate, refer them to our Counselling Service and help them to fill in the application form.

• Support them to access other relevant services through signposting.

• Log all contacts in our client management system, ensuring accurate records are kept and maintained.

• Meet agreed performance standards around call duration, timely note completion and consistent caseload management, in line with our commitment to fairness and consistency for clients and team.

• Help with ongoing initiatives to improve our services, including opportunities to contribute to resource creation, training and presenting, and wider projects.

• Support the Client Care team where needed, including covering the phone line and helping with administrative tasks when available.

• Liaise with other relevant organisations to build our connections within the sector and increase awareness of our services.

• Attend and contribute to team and staff meetings.

• Attend training, conferences and workshops in line with continuous professional development.

• Represent the charity at relevant events

• Work in accordance with our values and follow all policies and procedures.

This is a very rewarding role within a small, friendly and hardworking team which is committed to providing the highest quality support to our clients.

About you

You will have experience of working on a helpline or a client-facing role, ideally in the area of mental health; or you may be studying to be a counsellor.

Key attributes we are looking for include:

• A warm, empathic manner

• An ability to listen without judgement

• Calmness when dealing with people in distressing or challenging situations

• Able to work independently and as part of a team

• An enthusiasm to learn and to develop knowledge and skills

• Confidence in using digital technology

• Attention to detail, especially when it comes to record keeping

You will live within commuting distance of our office in Westminster.

We are committed to Equality, Diversity, and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.

This role requires eligibility to work in the UK and a Basic DBS check. Training will be given to the right candidates.

Play a pivotal role in shaping how we support, develop and empower our people, at an exciting time of growth for Betknowmore UK.

Betknowmore UK has grown rapidly into a delivery organisation of real scale and ambition, running multiple funded services with staff and volunteers across the country, and a workforce that proudly and intentionally includes people with lived experience of gambling harm. As we continue to grow, we're looking for an experienced Interim HR Manager to help us build on strong foundations and take our people function to the next level, over a defined eight-month period (with the possiblility of extension through mutual agreement).

Reporting to the Director of Finance and Operations and line managing our HR Officer, you'll lead three connected priorities: building the capability and confidence of our managers; shaping our workforce development strategy, including career pathways for colleagues with lived experience; and making sure we're fully prepared for the employment law changes arriving under the Employment Rights Act 2025. This is a genuine change role with a lasting legacy, you'll help leave the organisation stronger, more capable and better equipped for the future.

What you'll be doing

• Providing expert, pragmatic advice on employee relations matters, and leading complex or contentious casework where genuinely necessary, coaching managers to build their own confidence in handling cases
• Keeping the organisation ahead of the phased implementation of the Employment Rights Act 2025, and advising the policy team on the changes required
• Managing the relationship with our external employment law advisers, briefing tightly and translating advice into workable decisions
• Building the capability and confidence of line managers through practical, scenario-based training and coaching through live situations
• Developing a manager toolkit — templates, letters, scripts, decision trees and a clear escalation route
• Owning and developing our workforce development strategy, including a capability framework and career pathways for colleagues with lived experience, from volunteering through to management roles
• Establishing our learning and development framework, including induction, professional accreditation and qualification routes
• Improving consistency and fairness in recruitment and selection, and line managing, supervising and developing the HR Officer
• Providing HR risk reporting to the senior management team and, as requested, to the Board

What we're looking for

• We're interested in hearing from candidates who have:
• Substantial generalist HR experience at HR Manager or senior HR Business Partner level, including sustained periods as the most senior HR person in an organisation or business unit
• Experience of working in a lived experience-led organisation, or one with a significant peer or lived experience workforce
• A proven track record of building line manager capability, coaching managers through live situations rather than doing the work for them
• Experience developing and implementing a workforce development or HR strategy, including competency frameworks and career pathways
• Demonstrable experience of handling complex and contentious employee relations casework end to end, including matters carrying genuine tribunal risk
• Current, working knowledge of UK employment law, including the Employment Rights Act 2025 and its practical implications for employers
• Experience of working in a lean or fast-growing organisation, operating without a large in-house HR or legal team
• Strong influencing skills with senior colleagues, and excellent judgement on confidentiality, conflicts of interest and escalation
• CIPD Level 5 or above, or equivalent demonstrable experience
• Knowledge of the gambling harms, addiction, health or social welfare sectors, experience of a comparable commissioning transition, and experience of interim or fractional assignments would all be advantageous, as would CIPD Level 7 or Chartered MCIPD status.

Why join us?

You'll be joining a growing, ambitious charity making a real difference to people's lives. This is a unique opportunity to shape our people strategy from the ground up, build lasting management capability, and leave a genuine legacy alongside a passionate, lived experience-informed team who are proud of what they do.

Just Finance Foundation (JFF) is looking for an experienced Governance and Operations Manager to join us at an important point in our development.

We are a national charity working to change how children grow up with money. Every day, children are learning about money - through what they see, hear, and experience - but not all of it builds confidence or choice. By supporting parents, carers, and educators to teach money in ways that are simple, practical, and engaging, we make financial learning part of everyday life. This means children can grow up confident in making choices and equipped with skills that support their wellbeing now and into the future.

JFF currently operates within the Church Urban Fund (CUF) group, which has supported our development and provides a number of shared services. We are now preparing to become an independent charity and this new role will play a central part in making that transition work.

Working closely with our Director and trustees, you will help coordinate the move to independence while building the governance, systems and ways of working we need as a small, well-run charity.

This is a broad, hands-on role for someone who enjoys making organisations work better. You might be keeping a complex transition plan moving, supporting effective Board governance, improving an operational process, working through an issue with a supplier or adviser, or helping the Director make sense of a complex organisational question.

You won’t need to be an expert in everything. What matters is that you have strong operational judgement, can bring clarity to complexity, know when to involve specialist expertise, and are comfortable taking responsibility for getting things done.

We are particularly interested in people with significant experience in governance, operations or organisational management who can work confidently with senior leaders, trustees, advisers and external partners. Experience in a charity or purpose-led organisation, or of organisational change or separation, would be an advantage.

For full details of the role, responsibilities and person specification, please read the accompanying Job Description.

The role is home-based for three days per week, with occasional travel and approximately six evening Board meetings each year.

How to apply

Please submit a CV and supporting statement explaining how your experience meets the role requirements to email address provided by 11.59 on 13th September 2026. If your experience covers most, rather than every, point in the person specification, we still encourage you to apply.

JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.

Are you looking for a rewarding role within an intersectional feminist organisation? We have an incredible opportunity for a Senior People & Culture Advisor to join Solace Women’s Aid.

Solace exists to end the harm done through gender-based violence. We work to prevent violence and abuse and provide services to meet the individual needs of survivors, particularly women and children.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

We are on an ambitious journey to strengthen and modernise our People & Culture function, moving beyond traditional HR support to build a proactive, inclusive and high-performing culture across the organisation.

Alongside supporting the day-to-day realities of a complex frontline charity, we are leading a broad programme of improvement and transformation across people systems, workforce planning, leadership capability, employee experience, organisational development and service delivery.

About the Role

This is a varied, hands-on role for someone who enjoys being at the heart of a busy People function: providing pragmatic advice to managers, helping to resolve employee relations issues early and effectively, and making sure the people processes behind the scenes run smoothly and consistently.

You’ll be a key first point of contact for managers dealing with people matters, providing advice across areas including performance, probation, absence and wellbeing, conduct, disciplinary matters and flexible working.

You’ll help managers navigate issues confidently and proportionately, coaching them to build their own capability while recognising when more complex matters need to be escalated.

You will also play an important role in the day-to-day running of our People operations. You’ll oversee the quality and accuracy of contractual documentation, help ensure our HR systems and processes work effectively, and work closely with our People & Culture Coordinators to provide a responsive and efficient service to colleagues.

About You

 You’ll ideally bring:

• CIPD Level 5 or equivalent experience

• Strong experience providing HR advice and managing employee relations casework

• Good working knowledge of UK employment law

• Experience of performance, absence, conduct and grievance matters

• Confidence reviewing contracts and other employment documentation

• Strong written and verbal communication skills

• A proactive, organised approach and the ability to manage multiple priorities at once.

Experience within a charity, public sector or other values-led organisation would be an advantage, as would experience supporting organisational change or transformation.

Additional Information

This is a hybrid job role. The postholder will work a minimum of two days per week at our Head Office and the remainder remote working.

What we can offer you 

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Two paid wellbeing days
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits, and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences.

We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies

We are looking for a Housing and Destitution Caseworker to join our small, impactful team and provide or co-ordinate advice on welfare and housing issues to migrants. 

ABOUT US

Hackney Migrant Centre (HMC) is a community-based charity providing free legal advice, casework support and holistic support services to refugees, asylum seekers and vulnerable migrants.

Approximately 50% of the people we support are homeless, and many are experiencing destitution due to precarious immigration status, the No Recourse to Public Funds (NRPF) restriction or whilst living undocumented in the UK. HMC’s work is informed by our vision of a UK where no one is forced into destitution, exploitation, or vulnerability because of their immigration status.

HMC is currently a small team of 7 employees, including a CEO, Community Manager, Immigration Team Manager, Immigration Caseworker and Access to Justice Coordinator, and an Administrative Support Officer alongside a larger team of up to 60 volunteers.

ABOUT OUR SERVICES

We are based in our office in Stoke Newington, where we provide immigration advice & representation and our housing advice and casework support services. We also offer regular community sessions in a local venue on the 2nd and 4th Wednesday of every month. We call these sessions our ‘Wednesday Service’. The Wednesday Service has historically been the heart and soul of HMC, and it continues to play a key role in our service delivery, accessibility and community presence.

Our Wednesday Service is a multi-functioning hub, offering a warm, welcoming and accessible space for:

• Legal advice appointments with HMC advisors and external specialist partners

• Casework appointments with staff and specialist volunteers

• Holistic advocacy appointments delivered by our volunteers

Our team supports an average of 350 people across all our service areas.

ABOUT THE ROLE

The Housing and Destitution Caseworker will provide or co-ordinate advice on welfare and housing issues to migrants. This will include people visiting the Wednesday Service or referred by the Immigration Team. The post holder will assist with follow-up casework, and recruit and develop a small volunteer Housing and Destitution Support Team to support with these tasks. The post-holder will work to build partnerships with external specialist advisers, to expand our diagnostic advice provision and support with successful referrals for onward legal challenges.

Main duties

• Provide casework and advocacy support to homeless and destitute migrants regarding housing, and welfare entitlements including asylum support, Children Act and Care Act duties, mainstream benefits and homeless duties.

• Develop and coordinate partnerships with external specialist housing advisors to deliver housing advice and take on cases where able.

• Recruit and induct volunteers to a small Housing and Destitution Support Team and supervise their work.

• Keep up to date with legislation and practical guidance required to support destitute migrants, including attending relevant training sessions.

• Provide training to HMC’s volunteers on housing and destitution issues.

• Make referrals to public law/community care and housing legal representatives for complex casework and legal challenges such as judicial review.

• Identify where visitors need to access mental health or specialist support and escalate safeguarding concerns in line with HMC’s safeguarding procedures.

• Maintain records on all casework, regularly review progress during the casework journey, and ensure that cases are closed when support has ended.

Partnerships

• Develop links and partnerships with other organisations to enable effective joint working.

• Collect information, statistics and case studies on destitute migrants and the issues they face for the purposes of improving service quality and to meet the requirements of funders.

• Contribute case studies and statistical data to relevant policy/strategic legal work carried out by HMC and other partner organisations.

• Attend forums of organisations working in the sector to share best practice and evidence from HMC’s frontline work.

Additional responsibilities

• Administrative tasks relevant to the post

• Help to cover the work of the team during absences

• Contribute to HMC’s housing and destitution guides and signposting materials

• Support with the wider work of the organisation as needed, including assisting with the set-up and pack-down of the Wednesday Service and associated events.

• Implement sensitively HMC’s policies and procedures, especially with regards to confidentiality

• and diversity, equity and inclusion

• Work collaboratively with other HMC staff, volunteers and professional advisors

• Participate actively in staff meetings, and other meetings as may reasonably be required

• Attend HMC Trustees’ meetings as required

HOW TO APPLY

If you would like to apply for this position, please submit a Covering Letter (no more than 1 page) and CV, demonstrating how you meet the requirements in the person specification (below) via the Charity Job website.

Two professional references will be requested if successful at interview. The successful candidate will be required to undergo an appropriate level of DBS check.

We know that women and people from marginalised or under-represented groups- including people of colour- tend to apply only for roles where they meet 100% of the criteria. We encourage you to apply if you have an interest in the role even if you do not meet all the criteria below, particularly if you have lived experience of migration.

Please note that we can only accept applications from candidates who have the right to work in the UK. If you do not have the right to work in the UK but you are interested in supporting HMC, please see our website for opportunities to volunteer with us.

The application deadline is 23.30 on Saturday 19th September, and we expect to hold interviews in the week beginning 5th October 2026.

PERSON SPECIFICATION

E = Essential, D = Desirable

Experience

E – Experience providing advice and casework support to destitute migrants and/or experience of providing housing advice and casework support to people facing homelessness.

E – Experience of providing support, supervision and training to volunteers

E- Experience communicating clearly and professionally with a range of audiences, including the public and statutory services.

E – Track record of working in a team in a highly pressurised, front-facing environment.

D – Experience of maintaining effective working relationships with a wide range of agencies

D – Experience of recording and reporting outcomes to funders

Knowledge / Skills

E - Knowledge of the rights of migrants seeking housing, and community care support in the UK and the UK’s housing and homelessness services and support provision.

E – Understanding of the UK asylum support provisions.

E – Knowledge of refugee, migrant and homelessness organisations and other relevant organisations to support referrals and signposting.

E - Excellent IT skills, including Outlook, Microsoft Office, Sharepoint, CRM databases (HMC uses Lamplight).

D - Working knowledge of UK immigration legislation affecting refugees and migrants and the impact of the hostile environment on migrants.

D – Experience of recognising and responding to safety and safeguarding concerns, and supporting members of the public in a trauma-informed way.

Personal

E - Highly effective communication and interpersonal skills.

E - Ability to work with vulnerable migrants with sensitivity and cultural awareness.

E - Demonstrable commitment to the principles of diversity, equity and inclusion and of advancing the rights of migrants in the UK.

E - Commitment to ongoing learning and development and keeping up to date with legislative developments which will have an impact on migrants.

E - Ability on occasion to work outside of normal office hours (e.g. evening meetings).

14 hours per week | £15,131 per annum pro rata (£37,828 FTE) | Fixed term to June 2031 | 3% pension

CHOICE IN HACKNEY is seeking an experienced Advocacy Trainer and Mentor to join our Choices Into Work Project and play a key role in developing skilled and effective advocacy practitioners.

In this specialist role, you will be responsible for eight trainees/mentees each year and will develop and deliver an accredited training programme in either Disability Hate Crime or Disability & Domestic Violence, according to organisational need and learner demand.

You will design accessible training materials and deliver engaging sessions using presentations, group discussions, and practical exercises. Training will cover areas such as legislation, criminal justice processes, safeguarding, evidence gathering, advocacy, partnership working and the rights of disabled people. Domestic violence training may include safety planning, risk assessment, child protection, MARAC, housing, court processes and trauma-informed practice.

Alongside training, you will provide one-to-one and group mentoring throughout trainee placements. You will help trainees apply classroom learning to real advocacy situations, develop professional confidence and resilience, identify learning needs and build safe, person-centred advocacy skills.

Where appropriate, you will maintain a small advocacy caseload, supporting disabled people experiencing Disability Hate Crime and/or Domestic Violence with information, practical support, rights, safeguarding and criminal or civil justice processes. You will promote self-advocacy and work with specialist agencies including police, housing, legal and victim-support services.

We are looking for someone with significant advocacy or specialist support experience in Domestic Violence and/or Hate Crime, experience working with disabled people at risk, adult training and mentoring experience, and excellent knowledge of relevant legislation and trauma-informed practice.

The role can be divided into separate trainer and mentor posts depending on experience. CHOICE IN HACKNEY welcomes disabled applicants and people with lived experience who share our commitment to equality, inclusion and independent living.

Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?

Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.

Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.

This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.

If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.

At Release, we believe that expert advice can change lives — especially for people who are pushed to the margins by poverty, stigma, criminalisation and complex legal problems. We are looking for a debt adviser who wants to do more than provide technical advice: someone who shares our commitment to social justice, dignity and practical support, and who wants to be part of a specialist legal team working alongside people at the point they need help most.

This is not a traditional debt adviser role. It is an opportunity to help shape a newly established debt unit within our legal team, creating a holistic service that responds to the full reality of people’s lives rather than treating debt in isolation. You will work alongside legal advisers and solicitors delivering free welfare benefits, debt and housing advice through our outreach services, with referrals coming directly from colleagues supporting clients with overlapping legal and financial problems. You will also provide training and support to colleagues and host centre staff, helping build confidence and understanding around debt, its impact, and how to identify when someone may need specialist advice. Many of the people we work with are facing crisis, exclusion and multiple barriers to support. In this role, you will help ensure they are met with compassion, specialist advice and joined-up support that gives them a clearer route forward.

The new Debt Adviser wil join Release’s multidisciplinary legal services team. The postholder will provide high-quality, non-judgmental debt advice to people experiencing financial hardship alongside issues such as substance use, homelessness, poor mental health, benefit problems and social exclusion. Ideally, you’ll be qualified to Level 3 Certificate in Money and Debt Advice, the Certificate in Money Advice Practice (CertMAP), or the CMA Award in Generalist Debt Advice. Should you not have these or equivalent certifications, the appointee would be required and supported to achieve a certification within an agreed timeframe.

Key Responsibilities:

Deliver specialist debt advice through direct referrals for our legal team who support clients in trusted community and treatment settings.

• Complete financial assessments, income and expenditure work, debt screening, priority-debt triage and casework using clear, accessible and trauma-informed approaches.
• Advise on appropriate debt options, including Breathing Space, Debt Relief Orders, negotiated write-offs, informal and formal repayment arrangements, and referrals where another provider is better placed to help.
• Work closely with legal advisers, drug and alcohol services, keyworkers, peer advocates, volunteers and partner organisations to support warm referrals and coordinated care.
• Record casework accurately on AdvicePro and contribute to monitoring, evaluation, quality assurance, client feedback and learning from the debt advice project.

Essential Requirements:

• At least 12 months’ experience delivering debt advice in a community, advice, legal or outreach setting.
• Strong understanding of UK debt solutions, priority debts, social security, housing-related debt and the impact of financial hardship on people in vulnerable circumstances.
• Ability to provide clear, fair and not misleading advice, based on a full assessment of the client’s financial and personal circumstances.
• Excellent written and verbal communication skills, including the ability to write accurate case notes, letters and reports in plain English

• Holidays: 29 days + public holidays
• Location: Hybrid - Spitalfields, London / Remote (minimum 3 days in the office)
• Closing Date: Thursday 17 September 2026 at 5.00pm
• Interviews: Week commencing 28 September 2026
• Start Date: As soon as possible

An enhanced DBS check will be required for the successful candidate.

We particularly welcome applications from people from Black and racialised communities, disabled people, LGBTQ+ people, people from working-class backgrounds, and people with lived experience of the issues we work on. We are committed to building a team that reflects the communities we serve, and we know that lived experience and diverse perspectives strengthen our legal practice and our work for systemic change.

Release is committed to equal opportunities.

Important Notice: For this job, Release will only consider applications from those who already have the right to live and work in the UK.  See the Home Office Immigration & Nationality Directorate for information on the UK Government's immigration policy. 

We are looking for a person with an understanding of working with a values-driven team of people, in the charity or not-for-profit sector.

The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation in effective ways of working, whilst freeing up senior leaders and spokespeople to undertake influencing, communication, partnership development and fundraising activities.

The Operations and People Manager will help Sustain function effectively as an organisation and be a great place to work. This is a senior, trusted role working closely with the Chief Executive, Senior Leadership Team (SLT), Senior Management Team (SMT), line managers and Trustees to strengthen our people, operational and governance systems.

The post-holder will lead practical improvements in HR, people processes, line management standards, staff development, onboarding, offboarding, organisational culture and compliance. They will combine sound judgement, strong systems thinking and a people-centred approach, helping Sustain keep processes clear, proportionate and well-managed, while supporting colleagues to focus on effective delivery.

The mission of the Sustain alliance is to catalyse systemic change in the UK’s food and farming system – securing a healthy, fair, and sustainable future for all people, nature and a stable climate. Working in collaboration with our alliance members and others, we run a range of advocacy work, projects and campaigns to achieve permanent changes in policy and practice; and to engage more people, organisations and communities in being food system change-makers.

As with all senior roles at Sustain, the person appointed to this role will work mainly at the Sustain office in London during their probationary period, and thereafter at least half of working hours at our office, whilst benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and well-being benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.

Role and responsibilities
•Strengthen Sustain’s people, HR, operational and governance systems so that the charity works effectively, fairly and well.
•Help Sustain be a great place to work, with clear standards, supportive line management, good staff development and a positive, inclusive culture.
•Lead on high standards and practical improvements in recruitment; induction; probation; appraisals; people and HR processes; line management skills, knowledge and tools; staff consultation; and organisational policies and practices.
•Support senior leaders, line managers and Trustees with clear advice, reliable processes, good records and proportionate and effective risk management.
•Develop and maintain systems that are simple, useful and appropriate for Sustain’s size, values, resources and legal responsibilities
 

Tasks and responsibilities:

Organisational operations and systems
•Lead on managing and developing the charity’s operational activities.
•Ensure that senior management actions that support operational effectiveness are managed and carried out in a timely way, via an accessible and accountable process.
•Lead and/or participate in a range of internal groups that support operational effectiveness.
•Support the Chief Executive, Senior Leadership Team (SLT) and other relevant staff with governance matters, including:
oReporting to the Council of Trustees on operational and people matters;
oPerformance of the ‘Company Secretary’ role on behalf of Trustees;
oTrustee recruitment, induction and management of necessary information and processes;
oAppropriate compliance with the Charity Governance Code.
•Working with the Chief Executive and Chair of the Council of Trustees, help prepare and coordinate the agendas and the running of the quarterly board meeting and occasional (at least annual) staff and Trustees strategy day, as well as the Sustain AGM, Annual Report and Trustee elections (annual), as one of the key links in communication with and between Sustain’s Council of Trustees.
•Lead on development and implementation of one or more relevant chapter of Sustain’s Organisation Development Plan (ODP).

•Support the planning and running of events, working with Sustain team leads, partners, venues and contributors.
•Work with the Head of Finance, Head of Digital and Design and external suppliers to help ensure office, IT and operational arrangements are appropriate and support effective working.
 

People, HR and employment processes
•Lead development and implementation of HR processes, practical actions and transactions, using external HR and/or legal advisors for authoritative support and advice where needed.
•Lead on full lifecycle support for Sustain staff including:
oEffective and inclusive recruitment, onboarding and offboarding – implementing Sustain’s commitment to recruitment for diversity – working with SMT, finance and admin leads;
oCreating, grading, reviewing and updating job descriptions, working with line managers and the senior leadership team;
oManaging employment contract variances; funding precarity; end-of-contract and risk-of-redundancy processes, working with senior managers, line managers, affected employees and HR/legal advisors;
oCreating or supporting a range of opportunities for people from diverse backgrounds and identities to get involved.
•Act as first point of contact for HR queries, taking ownership of policies and process, culture and employee relations; informed by HR advice, consultation and annual staff survey, including overseeing an action plan to embed areas of good practice, and to pursue improvements in an accountable way.
•Regular review of job descriptions, grades, progression and staff benefits within Sustain to ensure we remain competitive within the sector.
•Provide or commission sector benchmarking data, analysis and recommendations to inform decision-making, using a methodology agreed with Trustee oversight, on matters such financial and non-financial staff benefits.
•Maintain and improve the Staff Handbook, Recruitment Handbook, and related policies, guidance, advice and other support.

Line management standards, learning and staff development
•Lead the development and implementation of clear, practical standards for line management at Sustain, working with SLT, SMT, the Line Managers Forum and external advisers where appropriate.

•Develop and oversee implementation of key processes such as annual appraisals, annual planning and objective-setting, and a suitable performance management process.
•Help ensure objective-setting, personal development and progression conversations are undertaken routinely, and that these and performance management are handled consistently, fairly and in line with Sustain’s values and legal responsibilities.
•Support line managers to run effective 1-to-1s, probation reviews, appraisals, workload conversations, development conversations, and difficult conversations where needed.
•Ensure suitable and sufficient ongoing learning opportunities and training for the staff team and the Line Managers group, driving the charity’s approach to consistent standards, personal development and career progression.
•Maintain and improve the Line Managers Handbook and related tools, templates and guidance.
Culture, EDI, staff voice and union liaison
•Manage and develop Sustain as a great place to work, with a working culture and practices that support effective delivery, as well as health, wellbeing and personal development.
•Serve as an active member of the Diversity Group, to implement and innovate on equity, diversity, inclusion and anti-racism, and to gather data to measure and report on impact and progress.
•Working with the CEO, provide a route for requests and suggestions from the Health and Wellbeing Group to be properly considered and actioned as appropriate.
•Develop and support ways for staff voices to be heard and influence policies, practices and organisational culture, and for staff to be able to raise ideas and concerns confidently and see actions taken as a result.
•Support structured staff consultation and union liaison processes, helping ensure they are well-organised, transparent, well-documented and conducted in line with Sustain's policies and recognition arrangements.

Governance, compliance and risk management
•Develop and update key resources, contributing to useful reference sets such as the Staff Handbook, Recruitment Handbook and Line Managers Handbook, including overseeing production, maintenance and updating of all policies, procedures and guidance relevant to operations and people.
•Ensure Sustain complies with all employment, health and safety, data protection, charity legislation and statutory guidance including filing at Companies House and maintaining organisational records with the Charity Commission, and managing the risk register and internal policies tracker.

•Ensure adherence to health, safety, diversity and safeguarding procedures in the office, in hybrid working and for events and activities; undertaking comprehensive risk assessments for events and activities; and ensuring appropriate risk mitigation, staff communication and updates to guidance.
Other
•Potential for this role to line-manage one or more member of staff, volunteer, paid intern and/or external consultant, offering 1-to-1 support for objective-setting, work delivery, coaching and pastoral matters.
•Any other reasonable tasks and duties, agreed with the Chief Executive, consistent with the nature and level of the role.

Person specification / What we’re looking for:

Qualifications and requirements
•Significant experience operating at a senior level in a people, HR, operations or an organisation development role, including responsibility for organisational systems and staff management. [E]
•Experience of working in a charity, not-for-profit, campaigning, membership, alliance or other values-led organisation. [D]
•Demonstrable commitment to the operations and people role through a relevant qualification, training or other continuing professional development (CPD). [D]
 

Experience
•Significant experience leading organisational, people or operational improvement and advising senior decision-makers. [E]
•Developing skills and learning plans, and commissioning and/or delivering learning opportunities including training, workshops, facilitation and/or coaching. [E]
•Managing employment contracts to improve employee information and job security, especially where funding is short-term and project-based, with insights into good practice. [D]
•Delivering training and/or guidance to improve people-related functions to be delivered by line managers. [D]
•Working in a unionised organisation. [D]
Skills, abilities and attitudes
•Confidence and experience to take a leadership role on operational and people matters, working with the Chief Executive, Trustees and senior managers. [E]
•Strong problem-solving skills, and negotiation skills and the ability and confidence to provide insightful and constructive proposals and advice. [E]
•Excellent project management skills. [E]
•Aptitude for managing financial information and budgets. [D]
•Ability to communicate clearly and sensitively in writing and verbally, including on complex, confidential or contentious matters. [E]
•Proficiency with computer software and records management. [E]

Knowledge
•Knowledge and experience of end-to-end management of staff team members and their development: recruitment, induction and probation; learning experiences, skills and training; personal and career development; performance management; support for health and wellbeing; and HR processes. [E]
•Sound knowledge of UK HR and employment rules and statutory guidance, and their implementation in good practice. [E]
•Knowledge of IT, online and practical systems for improving processes and efficiency. [D]
 

Attitudes and personal qualities
•Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines; whilst having the judgment to know when and who to consult before proceeding. [E]
•High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with individuals and a wider team. [E]
•Commitment and ability to work at our office in East London regularly. [E]
•Demonstrable commitment to equity, diversity, inclusion and racial justice. [E]
•Commitment to the mission and values of Sustain, and an interest in healthy and sustainable food and farming. [D]

Application closing date: Monday 14 September at 5pm (BST)

First stage interviews will take place (via Zoom) on: Wednesday 23 September 2026

Second stage interviews to take place in-person (London office) on: Wednesday 30 September 2026

Early applications are encouraged.

For any queries, please contact our recruitment team.

Prospectus is supporting a London-focused organisation to recruit their new Director of Philanthropy. This organisation improves the lives of the most disadvantaged people in London by working with donors to invest in small, local charities and community groups.

Director of Philanthropy

Permanent

£80,000

Closing: Thursday 10 th September 2026

This is a senior, externally focused role for an experience philanthropy leader who can strengthen the organisation's profile, open doors and secure significant new philanthropic income across London's philanthropic landscape. The postholder will lead new business development activity with a particular focus on high-net-worth individuals, corporates, professional advisers and intermediaries and will manage the pipeline of new donor opportunities. Reporting to the CEO, the Director of Philanthropy will provide senior leadership for an ambitious, confident and disciplined approach to business development and income growth.

The selected candidate will have significant experience in philanthropy and fundraising with a proven track record of cultivating, pitching to and securing high-value relationships with audiences such as high-net-worth individuals, corporates, professional advisers, or wealth managers. You will be able to demonstrate experience and knowledge of philanthropy, donor advised funds, corporate giving and charitable giving routes and will be an impressive relationship builder and networker. Crucially, you will be able to develop compelling propositions for busy audiences that draw attention to the work of London's most impactful charities and community groups, and how philanthropy can strengthen that impact.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply, please submit an up-to-date CV and cover letter (max 2 pages) in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. 

Are you passionate about supporting people into employment? 

Do you enjoy networking and building productive relationships with a wide range of stakeholders?  

Are you proactive, resilient and able to work both independently and collaboratively within local communities to help people achieve their employment goals and improve their mental wellbeing? 

If so, we would love to hear from you. 

South East London Mind's Individual Placement and Support (IPS) Employment Service helps people experiencing mental health challenges to secure and sustain paid employment. 

We are currently recruiting: 

• Five permanent IPS Employment Specialists in Greenwich 
• Two permanent IPS Employment Specialists in Bromley 

These roles will be embedded within Community Mental Health Teams and the Mental Health Hub, working closely alongside healthcare professionals and Mental Health Advisers.

As an IPS Employment Specialist, you will support people referred by clinical teams and Mental Health Advisers, helping them achieve their employment aspirations through the evidence-based IPS model. You will manage a caseload of approximately 20 to 25 clients, providing personalised support from vocational profiling through to securing employment and sustaining work in line with their preference. Full IPS training will be provided. 

A significant part of your role will take place in the community rather than behind a desk. You will actively engage and build relationship with local employers, develop local employment opportunities, identify vacancies that may not be advertised, and negotiate workplace adjustments or job carving opportunities to support clients into suitable employment. 

You will also contribute to weekly multidisciplinary meetings with colleagues from Oxleas NHS Foundation Trust to ensure employment support is fully integrated within clients' wider recovery journey. 

What You'll Be Doing:

• Managing a caseload of clients seeking employment.
• Completing vocational profiles and developing personalised employment plans.
• Supporting individuals with job searching, applications and interview 

We welcome applications from people with a variety of backgrounds and levels of experience. Most importantly, you will have excellent interpersonal skills, the ability to motivate and engage others, strong organisational skills, and a genuine belief that everyone with a health condition or disability can work and contribute meaningfully to their community. 

What We Are Looking For:

• Employer Engagement & Relationship Building - the ability to confidently initiate, develop and maintain relationships with employers using a range of approaches, including telephone outreach, online engagement and face-to-face networking within the community. 
• Record Keeping & Organisation - strong attention to detail, ensuring accurate and timely recording of case notes, outcomes and performance data to support service delivery and achieve targets. 
• Collaboration - the ability to work effectively within multidisciplinary teams, building positive relationships with healthcare professionals and other stakeholders to enhance participant outcomes. 
• Resilience & Perseverance - a solution-focused approach, with the determination to overcome challenges, advocate for participants and remain positive when faced with barriers to employment. 
• Innovation & Creativity - the confidence to explore new approaches, identify opportunities, challenge barriers to employment and promote inclusive employment practices with local employers. 

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 23rd August (11:59pm)

Likely interview date: Week beginning 14th September

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.