Lead counsellor jobs in Edinburgh
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About Anne Health
Anne Health is a digital healthcare facilitator dedicated to trans+ and gender-diverse communities. We support the delivery of affirming, evidence-based care, including access to therapeutic and clinical support for patients across the UK and beyond. Our service is delivered by a team of independent wellbeing contractors, and we are now looking for an experienced, values-driven manager to support the team.
For more information, please visit our website.
The Role
As Wellbeing Services Manager, you will provide day-to-day support to a growing team of independent, contracted counsellors. Working closely with the Wellbeing Director, you will contribute to governance, protocol development, administrative coordination, and quality assurance across the service.
This is a role for someone who combines experience in therapeutic pathways and counselling governance and processes, with the leadership skills and technological confidence needed to thrive in a fast-moving, fully remote environment.
Key Responsibilities
Counselling practice
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Act as the primary internal escalation point for risk and safeguarding.
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Triage high-risk and complex cases and refer them to the counsellor best placed to support the client.
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Apply trauma-informed, gender-affirming approaches across all areas of practice.
Team support & development
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Provide day-to-day management and operational oversight of the counselling team, ensuring consistent standards of service delivery across the caseload.
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Coordinate admin support for counsellors.
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Coordinate scheduling and mentoring support for counsellors.
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Contribute to the onboarding and initial suitability review of new counsellors joining the Anne Health register.
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Support the Wellbeing Director in building a high-performing, resilient service culture.
Governance & quality
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Contribute to counselling governance processes, policy development, and quality assurance activity.
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Assist in refining, maintaining and improving standards across the wellbeing service.
Platform & technology
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Develop and maintain expert-level proficiency with Anne Health's internal platforms.
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Contribute to platform training and onboarding for other team members where needed.
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Use digital tools confidently to manage records, communications, and counselling workflows.
Person Specification
Qualifications & professional membership
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Minimum Level 4 Diploma in Therapeutic Counselling (completed); higher qualifications welcomed.
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Full BACP membership, or the UK equivalent professional body registration.
Experience
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Experience managing a team of counsellors, including providing internal oversight of service delivery, distinct from the formal clinical supervision counsellors hold independently as a condition of their professional registration.
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Significant, demonstrable experience in transgender and gender-affirming healthcare at a senior level.
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Proven ability to manage risk, safeguarding, and ethically complex presentations.
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Experience in a mentoring or counselling lead capacity.
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Familiarity with the unique needs of trans+ and gender-diverse people across a range of presentations.
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Applicants must have the right to work in the UK and must be based in the UK for the duration of their employment. This is an employed role and cannot be undertaken from overseas.
Skills & attributes
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Strong leadership skills with the ability to support and mentor others in a remote environment.
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Confident and competent with technology, including case management platforms and digital communication tools.
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Excellent written and verbal communication skills.
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Able to work autonomously and exercise sound clinical judgement under pressure.
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Committed to inclusive, affirming, and anti-discriminatory practice.
Desirable Experience & Specialist Skill Increments
The following qualifications and areas of experience are particularly valued at Anne Health:
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Trauma-informed practice or formal trauma therapy training.
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Hypnotherapy qualification.
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Neurodiversity experience or training (autism, ADHD, and related areas).
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Deeper knowledge of LGBTQ+ wellbeing, healthcare, or community support.
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Governance, service development and/or quality assurance experience.
What We Offer
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A meaningful role at the forefront of trans+ healthcare globally.
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A fully remote position with a supportive, inclusive team culture.
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Salary of £40,000 per annum.
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Remote working (work from home).
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35-hour working week with standard Monday to Friday hours.
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28 days holiday (including bank holidays).
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Pension contributions.
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Employee Assistance Programme.
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Access to Anne Health services for you or a loved one.
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All equipment and software required for the role.
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The chance to shape and grow a specialist wellbeing service.
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Opportunities for CPD and professional development.
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The chance to be part of an organisation genuinely committed to accessible trans+ healthcare.
Applicants must have the right to work in the UK and must be based in the UK for the duration of their employment. This is an employed role and cannot be undertaken from overseas.
How to Apply
Submit your CV and a cover letter explaining why you're interested in this role and how your experience meets the requirements outlined above to our HR Portal Breathe. Files must be saved as PDF and labelled with your name and the role you are applying for.
Closing date: 5pm Monday 10th August
Interviews: Online w/c Monday 17th August
Start date: ASAP
Anne Health is committed to diversity and welcomes applications from all sections of the community. We particularly encourage applications from trans+ and non-binary people.
Non Charity Employer
21 - 50
Anne Health is a gender-affirming healthcare support service helping trans+ people of all ages access safe, expert care.
Thank you!
The Southmead Project is seeking an experienced and motivated Fundraiser to support the charity’s long-term financial sustainability.
The postholder will identify, research and secure funding from trusts, foundations, charitable bodies, statutory funders and other appropriate sources. They will lead on developing high-quality, persuasive funding applications and reports that clearly communicate the impact of the Southmead Project’s work and the needs of the people it supports.
Working closely with the CEO, Head of Finance and trustees, the Fundraiser will develop and deliver an annual fundraising plan, maintain a strong funding pipeline, and support the organisation to diversify its income. The role will require excellent writing, research, relationship-building and organisational skills, alongside a strong commitment to the charity’s values and mission.
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Develop an annual fundraising plan, alongside the Head of Finance and CEO.
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Carry out ongoing prospect research to identify new sources of funding from trusts, foundations, charitable bodies, statutory funders and other appropriate sources.
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Maintain a fundraising pipeline, ensuring that opportunities, deadlines, applications and reporting requirements are monitored effectively.
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Build and maintain a database of prospective and current funders, including key contacts, deadlines, funding priorities and application requirements.
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Monitor relevant local, regional and national funding opportunities, including being a sponsored charity at community events.
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Produce funding applications for trusts, charities, foundations and statutory bodies as an ongoing part of the charity’s income generation.
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Analyse data and feedback collected through outcomes processes for report writing.
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Build and maintain positive relationships with funders, partners and relevant stakeholders, including the corporate sector as part of the charity’s income diversification strategy.
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Attend monthly meetings with the Senior Leadership Team and trustee meetings as required.
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To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
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To follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Team Handbook.
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All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.
Please see job description for full details.
Registered Charity
11 - 20
Meaningful therapeutic support accessible for adults impacted by abuse and addiction. A safe space for growth, connection and wellbeing for all.
Thank you!
Job Purpose
To provide a physiotherapy service as part of a multi-disciplinary team, on a part-time basis
Key Working Relationships
Physiotherapists are self-employed contractors and report to the Clinical Lead.
Other key working relationships:
- Other physiotherapists within the team
- Other members of the services team
- Action for M.E. colleagues
Job Description
Key duties
- Respond to physiotherapy referrals
- Carry out assessments, provide advice and recommend interventions to manage the symptoms in patients with M.E./C.F.S. and related conditions, working with a whole person approach, and involving family/carers where appropriate
- Provide written reports for the person with M.E. and others involved in their care with consent of the patient
- Participate in clinical team meetings at least once a quarter (approximately 1 hour)
- Participate in quarterly physiotherapy team meetings (approximately 1 hour)
Key Tasks
- Arrange and undertake consultations in the most appropriate manner for the patient - remotely by either telephone, Zoom or email.
- Record consultation details (date, length of consultation, charge) on Action for M.E.’s internal tracker for invoicing purposes
- Consider choices and in collaboration with the person with M.E., agree attainable and realistic goals, however small, during assessment
- Offer a selection of gentle progressive interventions to facilitate an improvement in their quality of life
- Offer follow-up consultations with patients by phone, Zoom or email
- Raise any safeguarding concerns to appropriate colleagues.
Working Practices
- Seek to reduce fear associated with the illness and to create an environment for healing
- Offer clear and consistent information and advice to people with M.E. and their family/carers
- Work within Action for M.E. policies ensuring privacy and dignity.
Person Specification
Qualifications/Key requirements
- Must be registered HCPC
- Must be registered with Chartered Society of Physiotherapy or other professional body which can provide PLI
- Up to date professional indemnity insurance
- Safeguarding training to Level 3
- Eligible to work in the UK
Experience and Knowledge
May be varied but would typically include:
- Several years of post-graduate work experience in different aspects of the profession
- Familiarity with the NICE Guideline for the management of M.E. (2021)
- Experience in the management of long-term conditions
- Experience in the management of chronic pain and its impact on the quality of life
- Working in a multi-disciplinary team
Skills and Behaviours
- Excellent communication skills, in both active listening and careful word usage
- Proficient with Microsoft Office (including Word, Excel, Outlook, Teams) and the ability to quickly learn relevant bespoke software systems
Attitudes
- Understanding that ME/CFS is a complex biomedical condition
- A desire to help people holistically to manage their ME/CFS
- A willingness to think outside established protocols
Registered Charity
21 - 50
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.