Learning and development manager jobs in Westminster, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Against Malaria Foundation (AMF)
Senior Operations Manager
Full time
Job Description
AMF profile
Against Malaria Foundation (AMF) was founded in 2004 and is a charity that fights malaria in a highly effective, accountable and transparent way.
We do this by purchasing and distributing multiple millions of long-lasting insecticide-treated nets (LLINs) at a time in nationwide universal coverage campaigns. This is the most cost-effective way of preventing malaria. AMF receives donations from the public and in the last financial year received US$147 million and, in our history, now over US$820 million. AMF is particularly data-focused and monitors and reports on net use and drives and supports innovation to improve the effectiveness of malaria programmes.
AMF is the world’s third largest funder of nets.
AMF has been rated a top charity for all of the last 16 years by independent charity evaluators GiveWell, Giving What We Can and The Life You Can Save who focus on impact and cost-effectiveness.
We are a team of 15 highly motivated individuals with different skills and experience. Each person has an important role to play. All team members work remotely with constant communication between them. While the team is small, the impact is big - our net distributions protect millions of people. Our largest programme is in the Democratic Republic of Congo (DRC), where we are funding 52 million nets to protect 94 million people for distribution during 2025 to 2027. We have ongoing multi-million net programmes in other countries including Chad, Guinea, Nigeria, South Sudan, Togo, Uganda and Zambia.
Role Description
Our activities and commitments are steadily increasing, and 2026-2029 is expected to be a very busy period of distributions, with over ~70m nets planned for distribution in 2026 alone. In light of this, AMF is recruiting a Senior Operations Manager to join the operations team and play an important role in ensuring the success of the net distributions. We are looking for someone who has strong interpersonal and intellectual skills who is able to work collaboratively. The ideal candidate will be comfortable taking on significant responsibility by leading on several of AMF’s programmes.
The role will include involvement in all stages of a distribution campaign (pre-agreement, net procurement, post-agreement, during distribution, and post distribution) across two main areas:
-
Work with National Malaria Control Programmes (NMCPs) and distribution partners
-
Work with AMF’s independent monitoring partners
Further information
The Senior Operations Manager will lead on several of AMF’s programmes. They will work closely with NMCPs and distribution partners, in country partners, AMF independent monitors, cofunding partners, the AMF Operations and Technology teams to ensure the success of AMF distributions.
More specifically, they will manage the distributions through the following stages
1. Pre agreement
-
Establishing the funding gap
-
Establishing the net need, malaria burden, insecticide resistance data
-
Working with the Ministry of Health to negotiate and put in place an agreement for the programme
2. Net procurement
-
Working with AMF’s procurement lead to order nets in time for the distribution
3. Post-agreement
-
After signature of the agreement, working with countries and distribution partners to put in place the plans for key elements, in particular
-
Digital data collection
-
5% verification
-
Net tracking
-
-
Tender for and select an independent partner for distribution monitoring, and work closely with this partner that will be AMF’s eyes and ears in country
4. During the distribution
-
Track information coming from all partners
-
Analyse with the support of AMF’s analytics team registration and distribution data and take actions if needed
-
Account for all AMF nets
5. Post distribution
-
Tender for and select an independent partner for post distribution monitoring, and work closely with this partner to carry out surveys at 0, 9, 18 and 27 months post-distribution
-
Share results with in-country partners and encourage appropriate actions to be taken
Through these stages, it will be important to maintain strong relationships with the key partners, notably the National Malaria Control Programmes, distribution partners and cofunding partners to ensure that distributions are carried out according to the agreements signed between the Ministry of Health and AMF.
These relationships will ensure that solutions can be found constructively to issues that arise during implementation of AMF’s programmes.
Aside from the areas above, there will be other work related to AMF Group Operations, dependent on the candidate’s skill set.
Characteristics of the successful candidate
We are looking for someone who has strong interpersonal and intellectual skills, who works collaboratively in a team and relishes responsibility and the opportunity to learn and develop their abilities. The ideal candidate will be motivated to help improve the lives of those affected by the wider impacts of malaria.
Required
-
Excellent interpersonal skills to build and maintain strong working relationships
-
Strong analytical skills and be able to use Excel confidently
-
A self-starter who is highly organised with the ability to work independently and manage working time effectively
-
Strong project management skills and comfort handling meetings with senior staff
-
Comfort in dealing with and learning about financial matters, willing to examine budgets in detail
-
At least four years work experience. The skills and potential of the candidate take priority over prior experience and we welcome applications from a range of backgrounds and experiences.
-
An interest in driving down malaria rates through procedure changes and the use of technology
-
Fluent English
Of interest (but not required)
-
French language ability
-
Experience working on projects based in Africa or in international development
-
Malaria knowledge or background in malaria prevention or other global health campaigns
Other role details
Reporting to: Operations Director
Location: Remote working within Africa/UK/Europe time zones (all the AMF team work remotely), with a preference for UK based. Please note that applications from outside these time zones will not be reviewed.
The cost of any co-working office space will be covered by AMF. For those living outside London, trips to London during the first three months are encouraged to spend time working with the Operations Director and AMF team.
Initial salary: £50,000 to £60,000
Note: the salary is based on a UK-based person and may be adjusted depending on location
Company contributed pension scheme
25 holiday days per year + bank holidays
This is a full-time role
Travel: travel to Africa will be expected. Trips are planned flexibly in discussion with the team. The number and duration will vary year on year and typically range from 5 to 10 weeks per year.
Applying
Applicants should submit their application at www. againstmalaria. com/hiring/202603/SeniorOps
Early applications are encouraged as we will be reviewing applications on an ongoing basis. The deadline for applications is 10Apr26.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are now recruiting IPS Employment Advisors to join our IPS service to join our Kingston & Sutton team. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment. Please note that if you have previously applied for this role, we will not be considering repeat applications on this occasion.
What you’ll be doing
If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences.
You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.
You would work closely with NHS clinical teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service.
What you’ll need
You do not need previous employment support experience. What matters most is that you bring:
-
A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals.
-
Motivation to help people from all backgrounds move into meaningful work.
-
Confidence speaking with a wide range of people, from clients to employers.
-
Strong organisation skills, with the ability to multitask and manage your workload.
-
Willingness to learn the IPS model and become confident approaching employers.
We welcome applications from people with lived experience of mental health, personally or through a close contact.
What we offer
-
30 days annual leave plus public holidays (FTE)
-
Paid company closed days at the end of the year (FTE)
-
Flexible, paid Wellbeing Hour every fortnight (FTE)
-
6% employer pension contribution
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
-
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
-
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
-
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
The client requests no contact from agencies or media sales.
Job Description
The Listening Place (TLP) is an award-winning charity providing face-to-face, compassionate and non-judgemental support for people who feel that life is no longer worth living. Since opening our first site in Pimlico in 2016, we have grown to four sites and our service is delivered by over 850 active volunteers.
This is an exciting opportunity to join a small, dedicated team and play a vital role in helping TLP to grow and support more people struggling with suicidal feelings. You will manage two key growth areas in fundraising: community and corporate. By crafting exciting partnership proposals and delivering high-quality events, you will help TLP build on its fundraising success in these areas. You will use your relationship management skills to keep donors not just satisfied but motivated to support TLP.
We are committed to welcoming everyone from all backgrounds and communities and creating inclusive teams. If you have a disability, a learning difficulty (such as dyslexia) or a medical condition that may affect your performance during the selection process or in the role, we are very happy to make reasonable adjustments to support you.
Scope and purpose
The Corporate and Community Fundraising Manager will be the second most senior position in the fundraising team and will lead on the development of TLP’s community and corporate fundraising streams. Having seen significant growth over the past five years, from circa £50k per annum, to more than £400k, the post holder will oversee the continued development of these fundraising streams. The post holder will achieve a strong return on investment by proactively identifying new leads, effectively stewarding supporter relationships and providing an engaging and exciting ways for individuals to support The Listening Place. As a senior member of the fundraising team, the post holder will also build a successful, committed team, driving performance and contributing to the strategic direction of TLP’s fundraising function.
Duties and responsibilities
- Deliver the continued growth of corporate and community fundraising at TLP (combined £475k target in 2026/27) in line with investment in this area to help ease the pressure on major donor and trust fundraising.
- Generate new corporate and community fundraising leads by mapping TLP’s volunteer and supporter networks as well as exploring cold leads which align with TLP’s mission and vision.
- Develop engaging, inspiring materials to help secure new corporate leads including presentations, brochures and video.
- Represent TLP externally at corporate and community events, networking opportunities, and sector forums to raise awareness and build strategic partnerships.
- Deliver and oversee excellent stewardship with all corporate and community supporters, establishing effective, long-lasting relationships with supporters and stakeholders including a creative approach to thanking supporters.
- Develop materials and build a personal brand which inspires volunteers to participate in TLP events or to run their own fundraisers.
- Manage an exciting and engaging roster of annual events for volunteers and corporate fundraisers to participate in, including creating new events based on supporter data, as well as looking for ways to improve existing events and phasing out events where necessary.
- Monitor and evaluate fundraising performance, using data and supporter feedback to refine strategies, improve engagement, and encourage growth.
- Work closely with the Head of Fundraising and Communications to forecast income in community and corporate fundraising as well as setting budgets that enable us to deliver on ambitious targets whilst still delivering a competitive return on investment.
- Establish effective relationships across the staff and volunteer network which creates a culture that supports fundraising within TLP whilst also enabling volunteers to focus on TLP’s core mission and vision.
- Build a dependable, detail-oriented team to support the administrative management of corporate, community and individual giving at The Listening Place whilst encouraging their development as TLP fundraisers in their own right.
- Undertake any other duties as requested by line management and in line with business needs
Person specification
Essential requirements
- Self-starter with excellent verbal and written communication skills able to translate TLP’s model into compelling materials and pitches.
- Strong interpersonal skills - a relationship builder with a flexible, entrepreneurial approach, the ability to develop and maintain strong working relationships with donors, volunteers and internal stakeholders.
- Highly organised - excellent time management skills, the ability to prioritise own workload and multi task to meet targets and deliver events.
- Good understanding of event management including problem solving skills and an ability to adapt quickly when encountering obstacles.
- A strategic mindset, with the ability to identify trends, plan ahead and build clear plans based on data.
- Computer literate - familiar with common Office programmes and fundraising databases.
- Clear understanding of and ability to apply the legislation affecting corporate and community fundraising.
Desirable
- Successful track record of delivering community fundraising programmes and activities.
- Fundraising / marketing qualification.
- Experience of managing volunteers.
- Knowledge and appreciation of mental health issues/suicide prevention in the UK.
Benefits:
- 3% employer contribution towards pension
- 25 days annual leave plus bank holiday
- Access to Medicash health benefits and critical illness cover after three months of employment
- Employee Assistance Programme
Application process: Please submit a CV and cover letter (maximum one A4 page) by Tuesday 31st March.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting new leadership role within User Voice’s London team, responsible for delivering two major programmes at the intersection of Health Justice and forensic mental health services.
The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.
This role is ideal for someone with lived experience of the criminal justice system who is already leading complex projects and managing teams and partnerships.
Alongside submitting your CV, please use your cover letter to answer the following questions:
-
Your lived experience of the criminal justice system, how it informs your work at all levels & why you want this job.
-
Your project management experience (minimum two years).
- Your experience supporting or leading volunteers, peer workers, or lived experience roles.
- Your skills in facilitation, co‑production, engagement, and working with vulnerable groups.
-
You experience of working within complex systems such as prisons, NHS services, and/ or forensic mental health.
-
Your experience of being a line manager.
-
Your safeguarding and risk management experience.
Alongside submitting your CV, please use your cover letter to answer the following questions:
Your lived experience of the criminal justice system, how it informs your work at all levels & why you want this job.
Your project management experience (minimum two years).
Your experience supporting or leading volunteers, peer workers, or lived experience roles.
Your skills in facilitation, co-production, engagement, and working with vulnerable groups.
You experience of working within complex systems such as prisons, NHS services, and/ or forensic mental health.
Your experience of being a line manager.
Your safeguarding and risk management experience.
Justice should heal as much as it punishes, creating safer communities for all.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a House Unit Manager, Residential to join our Nursing and Quality Team. This role will require the successful candidate to be accountable, alongside a team of Clinical Leads and Deputy House Managers, for leading and managing a team of nursing and care staff to ensure the delivery of high-quality care to children and young people.
You will be the lead professional responsible for coordinating the overall care and management of the children across a minimum of three Residential Houses and be the key contact for the family and multidisciplinary team.
You will provide clinical and operational leadership across all the Residential Houses providing highly specialised advice to nursing teams and wider professional colleagues as well as be involved in the strategic development of the residential services.
Staff benefits include London weighting, shuttle bus, and more… Read more below
Role Requirements
· In collaboration with the Placement Managers, you will ensure care is appropriately planned and resourced, and you will ensure care is delivered in a safe manner at all times.
· You will be responsible for ensuring that the care in the Houses enables the children to access rehabilitation sessions, clinics, education and leisure activities as scheduled in their timetable.
· You will work as part of a leadership team comprising of a House Unit Manager, 4 x Deputy House Managers / Deputy Clinical Leads and 4 x Clinical Leads.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: Wednesday 8th April 2026
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Events, Community & Digital Fundraising Manager
Salary: £40,000 – £45,000 per annum, plus benefits
Location: London N1
Full time: 37.5 hours a week
We’re a hybrid working employer, meaning you’re required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.
Closing date: 23rd March 2026
First Interviews: 31st March and 1st April
Second interviews: w/c 13th April
At World Cancer Research Fund (WCRF), we’re passionate about saving lives through research, education and prevention. Around 40% of cancers could be prevented – and with your help, we can reach more people, inspire healthier choices and fund life‑changing research.
We’re now looking for an Events, Community & Digital Fundraising Manager to join our friendly and ambitious Fundraising Development team. If you love bringing people together, creating brilliant supporter experiences and using digital innovation to drive impact, this could be the role for you.
This is an exciting opportunity to lead and grow WCRF’s events, community and digital fundraising programmes at a time of real momentum.
You’ll play a pivotal role in shaping our fundraising future. You will build on the success of our running and challenge events, looking for new and innovative opportunities in the UK and internationally.
You will expand our community fundraising activity, supporting fundraisers with outstanding stewardship and supporter journeys.
You will also drive our digital fundraising strategy, developing engaging digital and virtual fundraising campaigns, using insight and data to optimise performance, test new ideas and maximise return on investment.
Alongside this, you’ll manage budgets, forecasting and reporting, ensuring ambitious income targets are met and also lead and support our Events & Community Fundraiser, helping them thrive and develop.
Working closely with colleagues across Fundraising, Health Information and Communications & Engagement (especially our Digital team), you’ll deliver integrated, engaging, data‑led campaigns aligned with WCRF’s mission that inspire supporters, grow income and deepen long‑term relationships.
You’ll be a creative, organised and collaborative fundraiser with experience across at least two of the following areas: events, community fundraising and digital fundraising.
You’re confident leading projects from idea to delivery, enjoy working with data and insight, and are excited by testing new approaches.
Most importantly, you care deeply about supporter experience and are motivated by making a real difference.
An interest in healthy living and cancer prevention is not essential but would be advantageous.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit World Cancer Research Fund and equip you for the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.
The client requests no contact from agencies or media sales.
Are you ready to play a pivotal role in transforming how a leading Royal Medical College delivers digital experiences to its members and staff?
Do you thrive at the intersection of people, process, and technology especially when Salesforce is involved?
The Digital Products Business Analyst is a key member of our Digital Products Team, created to elevate and optimise how Salesforce is used across the Royal College of Radiologists (RCR). This is an exciting opportunity to shape the future of our digital landscape and deliver real, measurable value for colleagues, RCR Fellows, and members.
In this role, you’ll lead the discovery and definition of requirements, manage end to end delivery of digital projects, and play a central part in testing, deployment, and training. You’ll be the crucial bridge between internal teams and our technical Salesforce specialists ensuring solutions are well understood, effectively implemented, and continuously improved.
From kick starting development projects to overseeing UAT and embedding new digital ways of working, you'll support the entire lifecycle of our Salesforce-driven products.
To be successful in this role you’ll be someone who enjoys making sense of complexity and turning it into clarity. You understand how to balance technical feasibility with user needs, and you can com-municate confidently with everyone from developers to senior leaders.
What you’ll do:
- Lead discovery workshops, interviews and requirement gathering sessions across the organi-sation
- Translate business needs into user stories, acceptance criteria, and actionable project plans
- Manage digital development projects from initiation to delivery
- Coordinate UAT, deployments, and end user training
- Create clear, accessible documentation and training materials
- Support colleagues with ongoing Salesforce training and troubleshooting
- Act as the connector between teams, ensuring smooth communication and alignment
- Work closely with the Head of Digital Products and senior leadership to drive our product roadmap forward
You’ll bring:
- Experience working with Salesforce or similar CRM platforms (essential)
- Strong business analysis and/or product delivery experience
- Excellent communication and stakeholder engagement skills
- Experience in agile ways of working (e.g., stand ups, sprint planning, retrospectives)
- Impressive organisational skills and attention to detail
- The ability to manage your own workload, take initiative, and drive projects forward
- Experience in a membership, education, or not for profit organisation is a bonus!
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
The HR, People and Culture Manager is a recently created role at Back Up in response to our continuous growth and services expansion.
People are central to Back Up’s work. The ideal candidate will be able to both take a lead in defining our future approach to our human resources and fostering a positive workplace culture whilst also providing hands on delivery, and ensuring compliance with UK employment laws. They will help us ensure we have the right people, in the right place at the right time and will support our team members to realise their full potential.
They will oversee the operational management of HR activities, providing tools which empower our organisations leaders and ensure best practice is followed throughout the Charity, while enhancing the overall employee experience.
The role requires strong operational HR knowledge, with a clear understanding of end-to-end HR processes and risk management, ensuring robust foundations are in place as the function continues to develop strategically.
RESPONSIBILITIES:
Recruitment and Staffing:
· Oversee best practice in inclusive recruitment, including impactful and engaging job
postings, screening, interviewing, reasonable adjustments and onboarding of new staff and
Trustees.
· Partner with hiring managers to understand staffing needs and develop effective
recruitment strategies in order to recruit high performing staff which share Back Up’s values.
· Ensure our role descriptions are consistent and in line with the charities current and future
requirements.
· Manage the onboarding for new team members ensuring it is smooth and consistent.
· Ensure team members have the best possible start at Back Up including orientation and
feeling of belonging at the Charity.
· Oversee delivery of exit interviews and analyse feedback to improve retention strategies.
· Prepare contracts and ensure all required paperwork and legal checks are completed accurately and efficiently.
· Deliver comprehensive HR inductions for new staff, ensuring access to policies,
procedures, and essential information from day one.
Employee Relations and Culture:
· Foster a positive and inclusive workplace environment where employees feel valued and
engaged.
· Act as a first point of contact for employee concerns and conflicts, facilitating resolution
and providing support.
· Work with the charity staff Wellbeing Group and Diversity and Inclusion Group to promote
employee well-being initiatives, activities which support an inclusive workplace and
engagement activities to enhance morale.
· Working with the SMT develop a programme of internal communications relating to people management, organisational culture and behaviours
Payroll and Benefits:
· Manage monthly payroll, pension contributions, and employee benefits administration, ensuring records are accurate and staff inquiries are addressed promptly.
· Prepare letters and update the HR system to reflect any changes in employee contracts.
Learning and Development:
· Support the SMT to identify training needs and implement professional development programmes for staff and trustees which are tailored to individual and Charity goals.
· Work closely with the People Development volunteer supporting team member coaching, awareness and self-development.
· Review and coordinate the induction programme and ongoing training for existing staff to ensure continuous learning and development.
· Lead on our e-learning programme, ensuring training not only meets regulatory requirements but inspires and helps team members grow and develop. Ongoing management of the platform.
Performance Management:
· Oversee performance appraisal process in line with Charity’s values and behaviours.
· Provide support and guidance to managers on performance-related issues.
· Line Management of HR administrator providing clear direction, development support and quality assurance across HR administration
Best Practice, Policy Development and Compliance:
· Review and update our staff handbook and HR policies and procedures using Back Up’s tone of voice and ensuring compliance with UK employment law and best practice.
· Ensure all staff are aware of and understand HR policies and procedures through effective communication and training.
· Conduct salary and benefits benchmarks and identify other initiatives which can enhance our employee value proposition and to ensure that the Charity remain competitive and a place where people want to work.
· Stay informed about changes in employment legislation and recommend necessary adjustments to policies.
· Support us to be leaders in inclusive workplace practices delivery of the Disability Confident scheme.
OTHER DUTIES AND RESPONSIBILITIES:
· Collaborate with the SMT to align People and Culture operational practice with Charity goals.
· Oversee annual staff survey.
· Manage HR-related budgets, including training and development costs.
· Provide ad-hoc reports and analysis on HR metrics to inform decision-making.
· Support the ethical and responsible use of AI and other technologies across the charity to support our ability to deliver for people with spinal cord injury.
Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Project Manager – Big Change Programme (18 Month FTC)
Location: London (Hybrid Working)
Contract: Fixed Term – 18 Months
Salary: £40,518 - £47,377
Closing Date: 24th March 2026
Interviews: w/c 7 April 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for an experienced Project Manager to join our Big Change Programme and play a key role in delivering major digital transformation projects across the organisation.
Reporting to the Senior Programme Manager, this role will lead the delivery of projects within our Big Change Programme (BCP) – Centrepoint’s flagship initiative to modernise systems, improve ways of working and strengthen how we support young people.
About Centrepoint
Centrepoint works with vulnerable young people across the UK, providing accommodation, health support and life skills to help them move into education, employment and independent living.
Together with our partners, we support over 16,000 young people every year, helping them build brighter futures. Our ambition is to end youth homelessness by 2037.
Behind this work is a dedicated workforce committed to creating meaningful change. The Big Change Programme is central to ensuring our systems, processes and technology enable colleagues to deliver the best possible support to young people.
About the role
This is a unique opportunity to play a key role in Centrepoint’s digital transformation journey.
As Project Manager, you will lead the end-to-end delivery of a new People system implementation, ensuring it is delivered successfully and embedded across the organisation.
You will manage the full project lifecycle – from planning and governance through to delivery and transition into business-as-usual – while working closely with senior stakeholders, business teams and external suppliers.
Alongside delivery of this key project, you will contribute to the wider Big Change Programme portfolio, helping to embed strong project management practices and supporting the development of Centrepoint’s project management capability.
This role offers the opportunity to work on high-impact transformation work that directly supports Centrepoint’s mission.
Centrepoint operates a hybrid working model, requiring colleagues to spend a minimum of 50% of their working time in the office.
What you’ll be doing
-
Managing the full lifecycle of complex transformation projects, from planning through to delivery and service transition
-
Leading the implementation of a new People system, ensuring successful adoption across the organisation
-
Establishing and maintaining robust project governance and reporting structures
-
Managing project budgets, timelines, resources and dependencies
-
Coordinating stakeholders across multiple teams and functions
-
Managing relationships with external suppliers and vendors
-
Identifying and managing risks, issues and mitigation strategies
-
Supporting change management activities to ensure successful system adoption
-
Ensuring smooth transition of new systems into business-as-usual operations
-
Contributing to strengthening project management practices across Centrepoint
About you
We’re looking for an experienced Project Manager who enjoys delivering complex technology or digital transformation projects and working collaboratively with teams across an organisation.
You will bring strong stakeholder management skills and be confident engaging senior leaders, business teams and external suppliers.
You’ll also be someone who enjoys working in a purpose-driven environment where your work contributes to meaningful social impact.
What we’d be looking for from you
-
Proven experience managing end-to-end delivery of complex system implementation projects
-
Experience delivering projects within digital transformation or organisational change programmes
-
Strong stakeholder engagement and influencing skills
-
Experience managing third-party suppliers and vendors
-
Knowledge of project management methodologies such as PRINCE2, Agile or hybrid approaches
-
Experience managing project governance, risks and reporting
-
Excellent communication and presentation skills
Desirable:
-
Experience implementing People or HR systems
-
Experience working within the charity, non-profit or social impact sector
-
Understanding of data migration, reporting or system integration projects
Why join Centrepoint?
Working at Centrepoint means being part of an organisation committed to creating real change for young people.
In return for your efforts you’ll receive a competitive salary and a range of benefits including:
-
25 days annual leave rising to 27 days
-
Healthcare cash plan
-
Private medical insurance
-
Income protection
-
Employer pension contributions of 5%
-
Cycle to Work scheme
-
Interest-free travel loan
At Centrepoint we are committed to creating an inclusive workplace where everyone feels valued and respected.
We welcome applications from people of all backgrounds and experiences.
If you’re an experienced Project Manager looking to deliver meaningful digital transformation within a mission-driven organisation, we’d love to hear from you.
Apply now to join Centrepoint and help shape the future of our Big Change Programme.
The client requests no contact from agencies or media sales.
Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross er annum, depending on experience
Closing Date: Monday 6 April 2026
Assessment Day: Monday 13 April 2026 at NSC
Are you looking for a new opportunity supporting volunteers to give their best?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.
The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.
About the role
The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.
Responsibilities
- To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
- To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
- To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
- To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
- To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.
Requirements
- Experience of leading the development and maintenance of digital volunteer management/ communication systems
- Experience of creating and maintaining complex automated workflows
- Experience of overseeing the administrative functions of a CRM system
- Experience of implementing, managing reviewing and refining administrative processes
- Experience of delivering a first-class service to clients or customers
- Experience developing processes which are targeted at both internal and external audiences
- Experience of managing or supervising a large team
- Experience of leading projects manging change with various stakeholders
Desirable
- Experience of managing or supervising a team based remotely
- Experience of using Microsoft Forms and Power Automate or similar systems
- Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
- A strong understanding of the voluntary and community sector, ideally within the youth sector
- Experience of working with volunteers and the knowledge of how to ensure they are supported
- Experience of empowering a team to deliver a first-class customer service
- Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication
For further information, please download the . If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 404 is looking for an experienced and ambitious Fundraising & Engagement Manager to lead and grow our fundraising and engagement activity—helping us provide vital support to people with learning disabilities and their families.
You will oversee the development and delivery of innovative fundraising initiatives, donor stewardship, and engagement campaigns, ensuring sustainable growth and increased visibility for the organisation. As an expert in your field, you will work collaboratively across teams and with external partners, to champion Centre 404’s mission within local communities and beyond.
About the Role
This is an exciting opportunity to take ownership of Centre 404’s fundraising strategy and drive innovative approaches across individual giving, corporate partnerships, trusts and foundations, and community fundraising. You will play a key role in shaping our income generation, increasing our visibility, and maximising our impact.
Key Responsibilities
- Lead Fundraising Strategy - develop and deliver a dynamic fundraising strategy across multiple income streams. Identify new opportunities and drive year‑on‑year income growth.
- Engage & Inspire Supporters - build strong relationships with donors, corporate partners, and local communities. Create compelling fundraising campaigns, events, and cases for support. Nurture long‑term supporter loyalty, including legacy and in‑memory giving.
- Secure Grants & Manage Bids - research and secure funding from trusts and foundations. Monitor reporting requirements and maintain excellent funder relationships.
- Grow Community & Corporate Partnerships - network widely to raise Centre 404’s profile. Secure financial support, gifts in kind and employee engagement. Support individuals and teams to succeed in their own fundraising efforts.
- Strengthen Communications & Impact - work with the Communications Team to create engaging digital content and newsletters. Champion consistent, mission‑driven messaging across all platforms.
- Lead with Purpose - Embed a fundraising culture across the organisation. Implement a CRM system to manager data effectively. Contribute to organisational strategy as a member of the management team.
About You
- Substantial experience in fundraising from at least one of the following: trusts and foundations, corporates or individual giving.
- Substantial understanding of charity sector regulations, compliance requirements, and ethical fundraising standards.
- Knowledge of donor stewardship and supporter engagement strategies.
- A track record of achieving and exceeding fundraising targets.
- Strong communication skills with the ability to craft persuasive proposals and campaigns.
- Excellent project management, data monitoring, and CRM experience.
- A proactive, innovative mindset and a commitment to equality, diversity, and inclusion.
Centre 404 is a warm, values‑driven organisation with a rich history of supporting people with learning disabilities for over 70 years. We are collaborative, ambitious, and committed to creating life‑changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the job description and person specification in your statement and explain how you meet the criteria.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our focus is on creating libraries of tomorrow with children and young people today.
We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.
This is a pivotal moment of growth and development for Libraries Rising as a young charity. We’re seeking a passionate, skilled manager to join our team. We’re looking for someone to bring the energy and expertise to help us develop and grow over the next 12 months.
We’re looking for:
An experienced project manager who enjoys a flexible and iterative approach.
A proactive leader who is energised by variety, and able to work effectively across diverse topics and themes.
A values led bid writer who has experience of co-creating successful grant funding bids.
A creative thinker who enjoys a productive and responsive environment.
An enthusiastic collaborator who will build strong relationships with our team, members and partners.
We’re looking for someone who lives our values - progressive, collaborative, kind, aspirational and inclusive.
What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector.
About the work
We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS).
The Development and Delivery Manager (Projects) is a new role for the charity. You will work with a small and growing team, who are passionate about our mission and vision. You will also work with our members (leaders of children’s public library and School Library Service leaders) and sector partners.
We are in the final stages of creating our strategy for the future. You’ll be supporting us with organisational and sector development across all pillars, with a particular focus on our Thriving Charity goals.
Job purpose
To lead and deliver a range priority projects and funding bids for the charity.
The purpose of the role includes:
- To scope and deliver a range of projects to support both organisational and sector developments.
- To convene members and young people to participate in events and workshops, ensuring projects and developments are co-created with stakeholders.
- To compile reviews, reports and options appraisals to aid effective decision making.
- To lead the development and submission of grant and trust funding opportunities.
- To support the shaping, and delivery, of a funding plan to enable delivery of our new charity strategy.
- To ensure creative and flexible use of resources.
What you’ll bring to the role
- Strong project management skills, with experience delivering complex, multi-stakeholder work.
- Track record of delivering to achieve strategic goals and outcomes.
- Strong organisational skills, with the ability to prioritise, plan and manage risk.
- Ability to negotiate and influence.
- Experience of identifying funding opportunities and successfully bidding for grant funding.
- Able to work on own initiative and collaborate within a team.
- Strong interpersonal and communication skills.
- Excellent listening skills with the ability to take diverse opinions into account.
- Digitally literate and technologically curious, with experience of Microsoft Office and project software.
- Experience managing and monitoring budgets.
- Experience of facilitating events and workshops.
- Committed to engaging and co-creating with children, young people and families.
- Understanding of the role of libraries within communities.
- Experience of managing partnerships, subcontractors or commissioned work.
- Awareness of GDPR implications and requirements.
Personal qualities
- Empathetic, able to understand a variety of viewpoints that are different to their own.
- Calm under pressure and able to manage multiple priorities while maintaining quality.
- Confident in building relationships and constructively challenging where needed.
- Thrives when working collaboratively and taking responsibility for delivery.
- Trusts others and inspires trust.
- Ambitious for our charity, the library sector and for children and young people.
- Strategic thinker who can also absorb and analyse detailed information.
- Entrepreneurial, with the ability to spot opportunities and develop them.
- Asks for feedback and is able to accept and act on it to improve their own performance.
- Understanding of inclusion and its importance within a diverse society.
- Commitment to own continued professional development.
Our application process is open to everyone and anyone with the experience we’re looking for. We have a diverse board of trustees, but we know our staff team is not as diverse as we need for the future, as we grow. We particularly welcome applications from people from racialised communities, men, trans or non-binary individuals, and those with hidden or visible disabilities.
Employee benefits include:
25 days annual leave (pro rata) plus Bank Holidays
5% employer pension contribution
Employee Assist Programme – including 24/7 counselling, health support and legal helpline.
A range of discounts on retail, entertainment, travel and wellbeing.
If you have any questions about the role, or want to chat Tabitha, Chief Executive before applying, please get in touch.
All applicants must have an existing Right to Work in the UK. Please also note that appointment will be made subject to collection of two references and a satisfactory DBS check or evidence of a current DBS certificate.
Please submit your CV and a covering letter OR answer the questions by clicking on Apply Now.
If you would prefer to submit a video (up to five minutes), outlining your experience and what you’ll bring to the role please get in touch.
• Applications close: Wednesday 8th April (9am)
• Interviews: Tuesday 21st April (online)
• Start date: as soon as possible, to be agreed with the successful candidate
Creating libraries of tomorrow with children and young people today
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The British Association of Aesthetic Plastic Surgeons (BAAPS) is dedicated to advancing patient safety, professional development, education and standards within aesthetic surgery. We are seeking a driven and proactive Business Development Manager to help grow our partnerships, revenue streams, and membership community.
The Role
This is an exciting opportunity for an ambitious business development professional to take ownership of revenue generation and strategic relationships across BAAPS Charity and BAAPS Support. You’ll work closely with the internal team and senior leadership to deliver strong commercial results while supporting impactful work within the sector.
Key Responsibilities
Partnerships & Sponsorships
- Identify, develop and nurture revenue generating partnerships through meetings and proposal development
- Manage sponsorship packages, ensuring delivery of benefits and strong relationship management
- Maintain accurate lead tracking and report monthly performance against KPIs
- Generate and implement new commercial opportunities
Finance & Reporting
- Oversee financial elements of sponsorship and partnership agreements, including chasing payments
- Ensure accurate financial documentation via Xero/CRM
- Support responsible budget management and revenue forecasting
Membership Growth & Engagement
- Drive membership recruitment for BAAPS Support
- Work collaboratively to enhance membership benefits, communications and retention
- Ensure effective promotion of all member-related services and offers
Marketing & Communications
- Support the planning and execution of campaigns across multiple channels
- Promote events, partnerships, products and other business activities
- Assist in creating marketing assets including collateral and digital content
- Maintain strong links with relevant Associations for cross-promotion and collaboration
Administration & Operations
- Prepare and manage proposals, sponsorship agreements, invoicing and document handling
- Provide support with meeting coordination and general office administration
- Assist with stock and marketing material ordering and organisational upkeep
- Maintain compliance with data protection policies
Technology & Systems
- Support updates and maintenance across BAAPS websites and CRM
- Confidently handle remote meeting systems and internal software tools
Who We’re Looking For
You will:
- Be commercially minded with proven business development experience
- Have excellent relationship building, communication and negotiation skills
- Show creativity in identifying new revenue streams and engagement opportunities
- Be organised, proactive and capable of managing multiple priorities
- Bring strong IT literacy (CRM, MS Office; knowledge of Xero advantageous)
- Appreciate the professionalism and sensitivity required in a healthcare related organisation
What We Offer
- Opportunity to contribute to a respected national organisation making a positive impact
- Supportive and collaborative team culture
- Professional development and growth opportunities
- Flexible & hybrid working with central London office at The Royal College of Surgeons.
Applications will be reviewed on a rolling basis; we encourage early submission.
The client requests no contact from agencies or media sales.
Role: Senior Delivery Manager
Directorate: Standards
Team: Workforce Development
Manager: Director of Standards
Direct reports: Education Network Manager, High Skills Performance Coach and Curriculum Lead (two colleagues)
Role purpose
The Senior Delivery Manager plays a key role in leading high-quality operational delivery across WorldSkills UK’s workforce development products and services. The postholder will be responsible for contract, project and performance management, ensuring all programmes are delivered efficiently, consistently and to a high standard. Working closely with colleagues across the organisation, this role leads operational systems, processes and delivery management to support effective provision for further and higher education and the skills system, raising standards of teaching, learning and assessment.
Key tasks and responsibilities
The postholder will be accountable for ensuring that workforce development programmes and services are delivered efficiently, compliantly and to a high standard, with strong operational oversight and continuous improvement.
Contract and project management
· Lead contract and relationship management with key grant funders, ensuring compliance with funding agreements and timely resolution of delivery issues.
· Ensure timely and accurate reporting, including regular performance updates and financial summaries, to support effective oversight and decision making.
· Maintain strong operational governance by identifying, managing and mitigating risks, and escalating issues appropriately.
· Oversee evaluation activity, ensuring evidence and insights to inform continuous improvement and future programme development.
Operational management
· Oversee data management processes to ensure accurate collection, monitoring and reporting of operational and performance data.
· Lead the development, implementation and continuous improvement of systems and tools that underpin programme delivery (e.g. CRM, dashboards, workflow).
· Design, refine and maintain operational processes that support high‑quality, efficient delivery and a positive customer experience across all workforce development activities.
Delivery management
· Lead the planning, implementation and delivery of workforce development products and services to ensure they meet agreed project objectives, quality standards and stakeholder requirements.
· Plan and oversee high‑impact events and training delivery, managing the full end‑to‑end customer journey from promotion and delegate engagement, through booking and delivery, to post‑event evaluation. Ensure all activity is scheduled and sequenced effectively around the academic year.
· Manage and support the team of trainers and coaches to deliver high‑quality, consistent and impactful training and engagement activity.
· Coordinate internal and external resources to ensure smooth, timely and cost‑effective delivery of programmes and services.
General
In addition to the key tasks and responsibilities set out above, employees at this level are expected to:
· Manage, support and motivate allocated staff to successfully deliver agreed activities and tasks.
· Produce specification requirements in line with procurement processes for outsourced activity.
· Contribute to organisational risk and issues management processes.
· Support delivery of WorldSkills UK’s strategic priorities and annual business plan.
· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively.
· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting.
· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture.
· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion.
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
· Experience of operational, project or programme management within education, skills or workforce development [E].
· Experience managing complex projects and multiple stakeholders in publicly funded or grant‑funded environments [E].
· Experience of event management or oversight of outsourced delivery [D].
Knowledge and skills:
· Strong programme and budget management skills [E].
· Ability to lead operational change initiatives and embed new systems and processes [E].
· Strong analytical skills, with the ability to interpret complex information and translate insights into action [E].
· Excellent risk management, problem‑solving and decision‑making skills [E].
· Ability to influence and motivate colleagues and partners, including those working remotely [E].
· Ability to build strong and effective relationships with internal and external stakeholders [E].
Personal qualities and attributes:
· Demonstrates professionalism, reliability and sound judgement [E].
· Organised and methodical, with a structured approach to planning and delivery [E].
· Able to work independently, using sound judgement and initiative, while collaborating effectively with others [E].
· Able to identify practical solutions and improve ways of working [E].
· ideas Adapts positively to changing priorities and ways of working [E].
· Works collaboratively with colleagues and partners to achieve shared goals [E].
· Able to motivate and support others to deliver high quality work [E].
Special circumstances:
· Able to work occasionally outside normal hours where required [E].
· Able to travel within the United Kingdom, where required [E].
· Able to undertake occasional overnight stays where required [E].
Summary of terms and conditions
· Permanent.
· The salary for this role is £50,000.
· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.
· Group Death in Service (Life insurance) 3 x annual salary.
· Health Care Cash plan.
· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week (a minimum of four days per month).
· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.
· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.
· The offer of appointment will be subject to satisfactory references.
· Salaries are paid monthly by direct transfer on or about 21st of the month.
How to apply
WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.
We recognise that no candidate is likely to meet every criterion in full. If your experience is not an exact match but you believe you can bring relevant skills and experience to the role, we encourage you to apply.
Applications should be by email and must include:
· Curriculum vitae outlining your full career history. Please remove identifying information such as your name, contact details, date of birth, nationality, photographs and links to personal profiles to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.
· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.
· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.
For the full information on how to apply, read the job pack attached to the advert.
Interview process and timeline
It is intended that the interview process will have two stages:
· Stage 1 – online via MS Teams. The interviews will be held on Tuesday 7 April 2026.
· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 15 April 2026. Candidates will be asked to complete an interview task as part of this stage of the process, details of which will be provided to those invited to the interview.
Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager, Andreea Ojog.
Application deadline
The deadline for applications is Sunday, 29 March 2026 at 17:00. Please note that late or incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy. With increased investment in income generation starting, we are expanding our team to drive the growth necessary to achieve our organisational goals.
Trust fundraising at Battersea has grown significantly over the past few years, from £1m in 2022 to £2.6m in 2025. Working closely with another Trusts Manager, the Trusts Officer and Trusts Lead, you will secure vital funding from Trusts and Foundations to support the welfare of dogs and cats across the UK and internationally.
As the Trusts Manager, you will manage your own portfolio of five-figure Trust donors and take ownership of relationships to secure funding from both existing and new supporters. You will also support the Trusts Officer to deliver bi-annual Small Trusts Mailings and the Trusts Lead to deliver significant partnerships.
You will be proactive and motivated, with a passion for animal welfare and an aptitude for building relationships. You are a strong communicator with excellent writing skills which will enable you - with support from the team - to craft compelling funding proposals that resonate with donors.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 27th March 2026
Interview Date(s): First Round - w/c 13th April 2026; Second Round - w/c 20th April 2026
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.



