Learning and development manager jobs in Westminster, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.
The Organisation
Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually.
As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes.
What is the Role?
In this role, you will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, you will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate.
The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.
This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system.
This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you! We expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the ongoing growth and success of the organisation.
Key Responsibilities:
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Client Acquisition and Relationship Management
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Proactively seek new business opportunities within assigned regions to grow the client base.
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Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.
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Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.
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Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team
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Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity.
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Strategic Planning and Development
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Collaborate with Senior Leaders to develop strategies for client retention and growth.
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Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions.
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Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.
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Performance Monitoring and Reporting
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Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.
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Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.
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Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.
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Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis.
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Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data.
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Line Management and Support Coordination
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Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration.
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Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.
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Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.
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Work with other area leaders, to ensure strong delivery of services.
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Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives..
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Bid Management and Process Improvement
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Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions.
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Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.
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Report on bid submission performance, review bidfeedback to continuously improve.
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Essential Skills and Experience:
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Detailed knowledge of the UK education sector.
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Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.
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Proven track record in client relationship management, with experience in sales or partnership development roles.
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Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.
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Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.
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High level of empathy and commitment to supporting vulnerable and underserved communities.
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Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.
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Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.
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Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.
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Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.
Desirable:
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Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats.
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Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.
General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.
Why Equal Education?
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Competitive salary
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Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.
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Flexible, hybrid work environment with regular opportunities for in-person client engagement.
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Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.
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Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.
At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.
Being you at Equal Education
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
Next steps
If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.
Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.
The client requests no contact from agencies or media sales.
We’re looking for a Development Coordinator to provide advice, training and support to local organisations, helping them build resilience, secure funding, and deliver impact. This role has a strong focus on grassroots groups and those led by and serving communities often excluded from mainstream support.
You’ll build trusted relationships with organisations, understand their needs, and provide tailored guidance on areas such as governance, fundraising, and strategy. You’ll also play a key role in connecting groups to wider opportunities through networks, training and partnerships.
Working closely with the Development Manager and wider team, you’ll help shape and deliver a responsive organisational development offer, ensuring support is accessible, relevant and inclusive. You’ll also contribute to monitoring impact and sharing insights to improve how we work.
We’re looking for someone with experience in the voluntary and community sector, strong communication skills, and a commitment to equity, diversity and inclusion. You’ll take a collaborative approach and be motivated to support local organisations to thrive.
The role is offered for 4 days a week on a 12-month fixed-term basis, with the potential for extension subject to funding.
We support voluntary and community sector (VCS) organisations in Hackney and the City of London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
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Job Title: Deputy Service Manager
Location: Romford, please note that this location does not have step free access
Salary: £34,400
Shift Pattern: 37.5 hours per week Monday to Friday on a rota varying between 08:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. You will also take part in our out of hours on call service for managers.
About the Role
We are seeking a dedicated Deputy Service Manager to join our service based in Romford . Our service is a Independent Approved Premises commissioned by Criminal Justice Service (IAP) based in Havering. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents.
You will also support some day-to-day team responsibilities, including providing tailored support directly to residents. As a Manager, you will help drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma‑ and psychologically informed environment. You will work collaboratively with the team, wider services, and external partners to ensure the service runs smoothly. We’re looking for a solution‑focused individual with experience in similar service environments, who can create a safe space for individuals to learn and grow, while continuing to embed trauma‑informed and psychologically informed practice that puts people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
- Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents.
- Ensure Risk Management processes and policies are followed within the service.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will experience of direct line management responsibility for the frontline care and support staff at your service. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
What we are looking for:
- Ability to provide high quality support and line management to staff
- Ability to motivate and empower a team to achieve KPI's
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Thank you for your interest in this role!
Greenwich Hospital is the lead charitable funding organisation for the Royal Navy and wider Royal Navy Community. As such, we are able to facilitate the identification of needs and the setting of strategic priorities, build capacity, deliver significant impact and encourage enhanced collaboration within the Naval charity sector.
We have undertaken significant reform in order to generate increased income for grant making – which has risen from £5m in 2023 to £10m in 2026.
Part of this revision has been the implementation of a new grants strategy in 2024, which seeks in particular to evidence need in order to guide the current and future funding of charitable support, with the expansion of our proactive and preventative funding to support education, young people and families. Our grants now encompass more preventative and wellbeing-enhancing education delivery not covered by public funding.
Following a review of our education and employment funding strategies, we are now focussing on widening our funding support beyond the longstanding bursary scheme for the Royal Hospital School. We are funding new educational programmes (such as free tutoring support) and developmental extra-curricular programmes with varied activities for children in order to enhance social mobility, compensate for the disadvantages of service life and enhance retention in service. This is undertaken in partnership with the Naval Children’s Charity, Royal Naval Sailing Association and Andrew Simpson Foundation. These funding streams also include increased focus on supporting partners of serving personnel with life opportunities and employability programmes.
Engaging with the research community to fill knowledge gaps has been key to the identification and balancing of current against future need, enabling accurate financial forecasting and income generation. We have recently completed our first long-term study of the welfare needs of the RN/RM community with granular demographic and qualitative data running through to 2040, and have now developed a sustainable funding strategy out to then.
This work has been led and overseen by our current Research and Education Grants Manager over the last two years. She will be going on maternity leave in mid-September, so we seek to recruit maternity cover for a fixed-term period of 14 months to join our charity team of four. The expected start date will be the beginning of September, but we hope the successful candidate will be able to meet with the current Manager occasionally before then.
Working alongside strategic partners, we will keep our grant priorities under regular review and adjust according to evidenced need. The Research and Education Grants Manager plays a significant role in this life enhancing work.
It is expected that the current Research and Education Grants Manager will return to work, therefore this maternity cover role will be made redundant at the expiry of its term.
JOB DESCRIPTION AND PERSON SPECIFICATION:
RESPONSIBILITIES
· Assist in the delivery of GH’s charitable output to RN/RM beneficiaries in accordance with the Hospital’s objectives, governing legislation, policies and budgets.
· Help shape GH’s charitable work in education and the Life Opportunities programme. This will include direct delivery of support and delivery with/through others in order to ensure high impact and effectiveness. This will also include the development of new projects and programmes together with funding strategies to tackle unmet need.
· Strengthen current charity partnerships and establish new ones.
· Strengthen and assure impact monitoring and reporting across the applied grants, using best practice in current research methodology.
· Coordinate available research to identify gaps and focus GH spend.
KEY TASKS
1. In consultation with the Director of Grants and Finance staff, commission, track and manage the Hospital’s Education and Life Opportunities grants programme and budget, making sure it keeps within approved limits, reflects agreed payment schedules, and ensures the budget is spent in year or agreed as part of a roll over plan.
2. Oversee a portfolio of grants at various stages of the grant life cycle, including assessment of new applications, issuing Grant Agreements and managing awarded grants, applying established policies and processes. The process includes presenting grant applications and their assessment to our Charity Scrutiny Panel and Charity & Education Committee.
3. Ensure grants awards are authorised, paid and reviewed promptly.
4. Oversee and manage educational bursaries and grants, liaising and co-ordinating with the relevant educational organisations, applying established policies and processes. This includes bursaries for children attending the Royal Hospital School and university bursaries for serving personnel, working closely with the RN Learning and Development Organisation.
5. Collect, evaluate and report on the impact and effect of charitable giving and outcome of awards and, as required, collate and submit appropriate data and information to partner organisations.
6. Undertake the co-ordination and administration of cross-charity groups and meetings chaired and hosted by GH; represent GH in discussions and negotiations with stakeholders and other charitable partners and beneficiaries and represent GH at internal and external meetings.
7. Work alongside the Director of Grants to develop and implement GH’s new funding stream focused on supporting the naval charity sector in strengthening organisational capacity building and implementing effective impact measurement frameworks.
8. Identify, co-ordinate and where necessary scope commissioning of new research to inform present and future grants planning and spend, liaising with FiMT, MoD, SCiP Alliance and other appropriate bodies.
9. Work with the Communications Manager to ensure suitable publicity is given to GH charity activity internally, on the GH website and social media, in national publications and by grant recipients.
10. Assist the Director of Grants in the production of impact reporting to inform the GH Advisory Board and Charity & Education Committee.
11. Ensure and promote adherence to good charity governance practice; assist in the periodic review of funding guidelines/ policies and delivery.
12. Develop and apply good understanding of RN ethos, personnel and beneficiaries.
13. Assist in the development and delivery of a Communications Strategy for the Hospital’s charitable activities including website and social media.
14. Draft appropriate contributions to the Annual Review/Impact Report.
PERSON SPECIFICATION
Expertise and experience
1. In-depth and evidenced knowledge and experience of charitable and financial support to beneficiary groups; ability to empathise with and advocate imaginatively on behalf of beneficiaries.
2. Knowledge and experience in grant-making processes.
3. Evidence of working effectively in co-operation with other charities and organisations.
4. Evidenced ability to imagine and develop vision into designed, costed, project-managed and delivered programmes.
5. Understanding of the research landscape and ability to make it work for GH.
6. Familiar with introducing new, improved processes and developing joint working and grant giving mechanisms.
7. Excellent proven communication skills, written and oral.
8. Stakeholder management skills are essential; proven ability to develop creative and sustained collaborative relationships; ability to navigate multiple stakeholders who sometimes may have entrenched positions.
9. Familiarity with the Royal Navy and the Service charity sector would be an advantage but is not essential. Empathy with the military community essential.
10. Confident using IT including Microsoft Office, charity management and HR software; knowledge of a grants or other CRM would be desirable.
Personal qualities
· Adherence to GH’s values.
· Integrity, honesty and professionalism at all times.
· A strong ambassador with the ability to make internal and external contacts.
· Able to treat all people with respect and dignity.
· Willing to take responsibility for actions and remain accountable.
· A team player.
REPORTING TO Director of Grants
This job description is not contractual. Tasks may change over time by negotiation with the postholder.
The client requests no contact from agencies or media sales.
This role is responsible for overseeing all People systems, payroll, and Payroll administration activity, ensuring services are accurate, compliant, user-focused, and provide value for money. You will play a key role in enabling the organisation to be both people-powered and values-led, while driving operational excellence and continuous improvement.
Leadership & Collaboration
- Work collaboratively across the People Team to deliver an ambitious programme of work.
- Lead and manage the People Systems and Payroll team, providing coaching, direction, and development.
- Act as a role model and ambassador, delivering high-quality service to stakeholders.
Payroll & Compliance
- Manage the end-to-end payroll process, ensuring accuracy and timely delivery.
- Submit EPS, FPS, HMRC returns, and complete all year-end payroll activities.
- Ensure compliance with UK payroll legislation and HMRC requirements.
- Oversee payroll data accuracy, including starters, leavers, and contractual changes.
- Lead on payroll reporting, including gross-to-net, variance analysis, and executive sign-off.
Systems & Process Management
- Manage and optimise People systems (including IRIS Cascade and other platforms).
- Drive continuous improvement to maximise self-service and operational efficiency.
- Identify opportunities to streamline data flows across systems.
- Configure systems and workflows in line with policy, legislation, and best practice.
Reporting & Insights
- Lead on the development of People and payroll KPIs, dashboards, and management information.
- Provide data-driven insights to support decision-making and workforce planning.
- Deliver reporting across key People areas such as recruitment, EDI, and learning.
Governance & Stakeholder Management
- Work closely with Finance to ensure audit compliance and accurate accounting.
- Manage relationships with payroll, benefits, and system providers.
- Oversee pension scheme administration.
- Support Data Subject Access Requests (DSARs) in partnership with the Data team.
- Ensure adherence to safeguarding, data protection, and health & safety policies.
Projects & Improvement
- Lead the annual pay review and support pay benchmarking activity.
- Contribute systems expertise to People-related projects and initiatives.
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Sunday 21st June - Midnight.
1st interviews will take place on: week commencing 6th July - via Teams .
2nd interviews will take place on: week commencing 13th July - via Teams.
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
Please note, this is a 12 month fixed term contract (materity leave cover). The salary for this post is £47,043 (for London, including London weighting) or £45,373 (for Cardiff, including regional weighting).
This role can be based in our Stratford Office (2 Redman Place, Stratford Cross, London E20 1JQ) or our Cardiff Office (Suite 1, 9th Floor, Brunel House, 2 Fitzalan Road, Cardiff, CF24 0EB)
This role requires a Disclosure and Barring Service (DBS) check.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
This is a rare opportunity to step into a high-impact role at the heart of Mind's Social Impact Directorate.
We bring together teams across policy, campaigns, research and evaluation, systems insight, equity partnerships, national services, network relations, and communications, including our work in Mind Cymru. Together, we work to drive meaningful change in mental health through insight, influence and delivery. Our work is ambitious and complex, and we're continually evolving how we plan, connect and deliver that work.
As our Impact Directorate Operations Manager (maternity cover), you'll sit at the centre of this, working closely with senior leaders and teams across the directorate to ensure our priorities are clear, coordinated and delivered with momentum, while connecting into the wider organisation where needed.
We're looking for someone who can do more than just keep things running smoothly. Yes, this role is about excellent operational grip, planning and delivery but it's also about connecting people, energising teams, and helping to create a bold, collaborative culture where great work can thrive.
You'll play a pivotal role in:
-Turning strategy into action, supporting teams to plan and deliver effectively
-Joining the dots across programmes and teams, bringing clarity and alignment
-Shaping how we work, strengthening systems, processes and ways of collaborating
-Creating the conditions for great work, where people feel connected, supported and able to do their best
This is an influential role with visibility across the directorate and beyond. It's ideal for someone who thrives in complexity and enjoys making things work better.
Key duties and responsibilities
The post holder will:
Support delivery and performance across the directorate
-Bring clarity and structure to directorate priorities, ensuring alignment with Mind's strategy
-Monitor progress across programmes, tracking milestones, outputs, outcomes and budgets
-Identify risks, challenges and dependencies early, and support teams to address them
-Produce clear, insightful reporting to support senior leadership and governance decision-making
Support effective planning and programme management
-Work with teams to scope, plan and manage their work, including timelines, resources and dependencies
-Embed practical tools and approaches (e.g. Smartsheet) to improve visibility and coordination
-Help make complex work feel manageable by improving planning, prioritisation and flow
Act as a connector and trusted partner
-Build strong, trusted relationships across teams, directorates and the wider federation
-Bring people together to align priorities, solve problems and support decision-making
-Act as a trusted partner and sounding board to the Executive Director and directorate senior leadership team, helping maintain focus, momentum and connection
Strengthen governance and continuous improvement
-Support effective governance processes, including board and committee reporting
-Ensure performance, risks and impact are clearly understood and communicated
-Use data, insight and learning to improve how the directorate plans and delivers its work
-Identify opportunities to strengthen systems, processes and ways of working
Shape ways of working and culture
-Promote collaborative, inclusive and connected ways of working
-Help create a dynamic, open and supportive environment where people can do their best work
-Support teams through change with clarity, empathy and momentum
-Champion continuous improvement and a solutions-focused mindset
About you
You're someone who thrives in complex environments and enjoys bringing order, energy and connection to them.
You'll likely bring:
-Strong experience supporting delivery of complex programmes or portfolios
-Excellent project or programme management capability
-Proven ability to build relationships and influence at all levels, including senior leaders
-Confidence working across boundaries, connecting people, teams and ideas
-Strong judgement, balancing strategic thinking with hands-on delivery
-A commitment to collaboration, continuous improvement and inclusive ways of working
Most importantly, you'll care about how work gets done, not just what gets done.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Any UK Trust office
Assessment: 17th - 21st June. If shortlisted, you will be asked to complete two tasks.
1st-stage interviews: 8th July at our Birmingham Centre. You must be available to attend face-to-face.
Join The King's Trust and help shape high-quality qualifications and apprenticeship assessments that support young people across the UK to build confidence, skills and progress into work, education or training.
We're looking for a specialist with a proven track record and experience of designing and developing regulated qualifications and/or end-point assessments. This is a technical role for someone who understands how to create qualifications and assessment products that are compliant, inclusive, fit for purpose and workable in practice.
In this role, you'll lead the development and review of qualifications and apprenticeship assessments, including specifications, assessment strategies, sample assessments and test banks. You'll manage work through development, regulatory submission, implementation and ongoing review, helping to ensure our products meet regulatory requirements and maintain standards for all learners.
We're particularly looking for someone with experience in:
- designing and developing regulated qualifications and EPAs
- working within Ofqual, Skills England and other relevant regulatory frameworks
- embedding accessibility, inclusion and reasonable adjustment considerations into assessment design
- working with providers, funders, regulators and sector partners.
This is an opportunity to use your technical expertise to create high-quality, fair and meaningful assessment products that make a real difference to young people across the UK. If you bring strong regulated assessment experience and want to apply it in a role with purpose, we'd love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Qualifications & Apprenticeship Development Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Qualifications & Apprenticeship Development Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Location: Islington & South London Centre offices
Interviews: Assessment Centre 29th June 2026 in our South London Centre
We are looking for a passionate and driven individual to join our Management Team, to lead and motivate our team of Youth Development Leads. Working collaboratively to develop and implement our delivery plan and ensure we meet targets.
As part of the Management Team, you will be responsible for overseeing the delivery of Explore and Get Started, two of our Foundations for Work programmes. Through these programmes, we focus on supporting young people, often with complex needs, develop confidence and essential skills for the workplace.
Whilst the South London Centre will be the contracted place of work, there will also be the requirement to work from our Islington Delivery Space where the team operate from and deliver programmes to Young People. This individual will have a unique opportunity to help manage and support the development of our new delivery space in Islington, building links and connections in the local community.
As a Delivery Manager, you will lead your team to delivery effectively, ensuring that every young person engaged progresses with an appropriate pathway of learning, development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.
As one of our Delivery Managers, you need to have:
- Excellent interpersonal skills
- Strong planning and organisational skills
- Effective data analysis skills
- A track record of operational management
The Delivery Manager role is multi-faceted, and we are looking for an individual with a broad skill set. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Delivery Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Business Development Manager to play a pivotal role in our Integrated Development Service in London
Sounds great, what will I be doing?
The Senior Business Development Manager will work closely with the Health Team to identify, develop, and propose new initiatives, contributing to Hestia's ambitious growth targets. They will lead on tenders that align with organisational priorities, finalising technical questions and method statements, and ensuring submissions are completed accurately and on time. The role involves bid writing and review support, conducting research into health and business development models, and exploring integrated funding opportunities. The post-holder will also work alongside Operations and HR teams to develop staffing structures, service delivery models, and financial plans, including modelling the impact of TUPE where relevant.
In addition, the Senior Business Development Manager will support the mobilisation of successful tenders, participate in presentations and clarification interviews, and evaluate outcomes to inform future submissions. They will contribute to Hestia's development strategy by identifying new growth opportunities, supporting service redevelopment, and fostering partnerships or consortia as effective delivery methods. The role requires engagement with commissioners, attendance at strategic forums, production of reports, and participation in internal working groups, while maintaining commercial confidentiality and pursuing personal training and development to enhance understanding of Hestia's services.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We are seeking a highly organised and effective communicator with strong written and presentation skills. The ideal candidate will have experience in research, analysis, and preparing reports and recommendations. Experience in tender bid writing is essential. You should have a good understanding of safeguarding and the ability to address issues appropriately, along with knowledge of Health and Adult Social Care funding initiatives. The role requires someone experienced in working collaboratively within teams, providing professional technical advice, and supporting projects from inception to completion.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Lead advice services that change lives
Citizens Advice Barking & Dagenham is seeking an experienced and ambitious Service Manager to provide leadership for our advice services at a critical time for local communities.
Demand for welfare benefits, debt and housing advice continues to grow. We are looking for someone who can lead high-quality services, support and develop staff, build partnerships, and help shape the future of advice provision in the borough.
The Service Manager will oversee the performance and development of our advice services, manage Service Leads and Team Leaders, ensure delivery against funding requirements, and work closely with senior leadership to develop new opportunities and partnerships.
We are looking for someone who has:
- Significant experience within Citizens Advice or a comparable advice organisation
- Experience managing complex advice services, projects or programmes
- Strong leadership and people management skills
- Experience monitoring performance and delivering funded contracts
- The ability to develop services, build partnerships and identify new opportunities
- A commitment to equity, inclusion and access to justice
This is an excellent opportunity for an experienced operational manager seeking a senior leadership role within a respected local charity.
What we offer
- Salary of £42,771 per annum
- 33 days annual leave including public holidays
- 3% employer pension contribution
- Flexible and hybrid working arrangements
- Ongoing professional development
- The opportunity to influence the future of advice services in Barking & Dagenham
Citizens Advice Barking & Dagenham is an equal opportunities employer and welcomes applications from all sections of the community.
Closing Date: 9.00am, 15 June 2026
Interviews: Week commencing 22 June 2026
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Business Development Manager to play a pivotal role in our Integrated Development Service in London
Sounds great, what will I be doing?
The Senior Business Development Manager will work closely with the Health Team to identify, develop, and propose new initiatives, contributing to Hestia's ambitious growth targets. They will lead on tenders that align with organisational priorities, finalising technical questions and method statements, and ensuring submissions are completed accurately and on time. The role involves bid writing and review support, conducting research into health and business development models, and exploring integrated funding opportunities. The post-holder will also work alongside Operations and HR teams to develop staffing structures, service delivery models, and financial plans, including modelling the impact of TUPE where relevant.
In addition, the Senior Business Development Manager will support the mobilisation of successful tenders, participate in presentations and clarification interviews, and evaluate outcomes to inform future submissions. They will contribute to Hestia's development strategy by identifying new growth opportunities, supporting service redevelopment, and fostering partnerships or consortia as effective delivery methods. The role requires engagement with commissioners, attendance at strategic forums, production of reports, and participation in internal working groups, while maintaining commercial confidentiality and pursuing personal training and development to enhance understanding of Hestia's services.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We are seeking a highly organised and effective communicator with strong written and presentation skills. The ideal candidate will have experience in research, analysis, and preparing reports and recommendations. Experience in tender bid writing is essential. You should have a good understanding of safeguarding and the ability to address issues appropriately, along with knowledge of Health and Adult Social Care funding initiatives. The role requires someone experienced in working collaboratively within teams, providing professional technical advice, and supporting projects from inception to completion.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
About the role:
At Camden Young Person’s High Support Accommodation Service, nights matter. They can be the point where worry, distress, conflict or risk comes to the surface - and where calm, skilled leadership can make all the difference. As Night Manager, you will lead the overnight service, making sure young people experience safety, consistency and support when they need it most.
You will be the senior operational decision-maker overnight, leading the night team to respond confidently to incidents, safeguarding concerns, missing young people procedures, building safety, visitor access and any actions handed over from the day team. You’ll work with a high level of independence, while knowing when to liaise with the on-call manager, emergency services or wider management team to keep young people, staff and the building safe.
This is also a role about connection. You’ll line manage, support and guide Night Workers, oversee locum or agency staff where needed, and make sure overnight learning, handovers and emerging themes are shared clearly with the Service Manager and wider team. Through trauma informed, strengths-based and psychologically informed practice, you’ll help build a service where night and day support feels joined up, purposeful and ambitious for young people’s futures.
About you:
- You are calm, confident and steady under pressure, with the judgement to manage risk overnight and know when to escalate.
- You have experience supporting, supervising or leading staff in supported accommodation, youth work, social care, housing or a similar setting.
- You understand the needs, strengths and risks of young people in high support accommodation, including safeguarding, trauma, distress and non-engagement.
- You can create clear structure without losing warmth, building a team culture where staff feel supported, accountable and able to do their best work.
- You communicate clearly and confidently, with strong records, handovers and partnership working that help keep support joined up across day and night.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 31st May at midnight
Interview date: Sunday 14th June in person at a Young Person's Service
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
We provide skills training, school and mentoring programmes, and partner with businesses who want to drive forward social mobility via learning programmes, internships, job opportunities and more.
Our aim is to ensure everyone has access to a good standard of living and equality of opportunity, no matter what their or their parents’ occupation or background is.
We are looking for a Communications Manager to play a key role in shaping and delivering communications and marketing activity across supporter and corporate audiences.
We are based in London and support young people via our direct delivery programmes. We take what we learn from our work and use it to inspire businesses across the UK to do more to improve social mobility (making sure people from all backgrounds get fair opportunities).
We do this by:
· Running large events like The UK Social Mobility Awards to celebrate companies doing it well.
· Organising Social Mobility Day to raise awareness.
· Publishing The Social Mobility Podcast and Social Mobility List to share ideas and highlight role models.
This role sits within the Marketing Communications team and supports the Head of Communications to deliver audience-centred communications and marketing that increases visibility, engagement and impact.
You will lead day-to-day marketing and communications activity, developing audience journeys and delivering targeted, campaigns, with a strong focus on email, digital content and social media.
You will work closely with colleagues across the charity to ensure marketing effectively supports organisational priorities.
You will contribute to several key priorities, including the 10th UK Social Mobility Awards, the development of our email marketing, and a strengthened storytelling approach centred on impact.
**Please note we will consider exceptional applicants without the required experience for an executive role.
Our vision is that every young person has a chance to succeed, and every employer will have a part to play.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work as part of a small team to deliver sessions and empower adults with learning disabilities and autism? We are looking for a dynamic and enthusiastic team player to join our team as an Assistant Facilitator.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.
You’ll help people build the life skills they need to make positive long-term changes. You’ll support our students in small sessions providing individualised attention to students, both at our training centres and out in the community. You’ll help our students achieve their personal objectives and keep learning in an engaging, fun and stimulating way.
Main responsibilities
- You’ll work flexibly to support students to engage in a variety of projects and classes
- You’ll be responsible for completing daily administrative tasks including recording student learning and maintaining wellbeing records
- You’ll provide flexible delivery support, delivering whole or part sessions as and when needed
- You’ll independently set up, plan and lead free time activities
Who we’re looking for
- You’ll have experience working within social care and providing services directly to adult with learning disabilities and autism (paid or unpaid)
- You’ll demonstrate experience in leading classes, project activities and/or sessions without support
- You’re an excellent communicator, someone who listens with great patience and empathy
- You’re able to inspire trust and confidence, always behaving with integrity and honesty
- Most importantly, you share our strong commitment to the inclusion of disabled people in society, you believe in equality for all
Why work for us?
Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees.
We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.
We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service.
Please send us your CV and a cover letter. In your letter, please tell us:
- What is your experience of working with SEN adults in a training capacity?
- What is your understanding of behaviour that challenges?
- What are your top three qualities that make you an excellent Assistant Facilitator?
Please send us your CV and cover letter or apply through our website.
If you would like to have chat about the role or visit us prior to applying, please contact a member of the HR team.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment.
This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.
Our privacy policy for job applicants can be found on our website.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
We are seeking a qualified Solicitor or Legal Executive, to fill the post of Employment Law Manager. We also welcome applications from paralegals with 5 years experience who wish to qualify as a solicitor (England and Wales).
You will be required to provide complex professional legal advice on employment law matters to our management team, national executive committee and members. Managing a team of junior colleagues and supporting their complex casework, you will advise on collective employment law matters and review first stage complaints.
Salary and Location
- Band 4, London Spine points 27-23 or Regional 30-26
- London starting salary: £53,726 p.a. rising to £61,115 p.a. in annual increments or Regional starting salary £49,663 p.a. rising to £56,081 p.a. in annual increments
- PCS London or Region
Successful candidates for the Employment Law Manager will be able to demonstrate:
- Proven experience in an employment law field, or qualified solicitor from any UK jurisdiction.
- Experience in staff management, appraisals, and complaints handling.
- Good communication and negotiation abilities.
- Ability to prioritise and manage workloads.
- Commitment to promoting equality and diversity in the workplace.
- Ability to work collaboratively and manage legal issues.
- Their commitment to the SRA Professional standards and behaviours.
The main duties of the Employment Law Manager role include:
- Delivering legal guidance and representation on employment law issues.
- Providing supportive management for caseworker colleagues.
- Conducting legal research, drafting advice, claims, and other legal documents.
- Providing support to senior colleagues on more complex matters.
- Advising the union on legal aspects of bargaining or campaigning matters.
You will be committed to professional development, through training, appraisal and the use of technology, you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential.
Closing date: at 12 midday on Monday 22 June 2026
Interviews will be held in person at PCS Clapham on 8 July 2026 and 9 July 2026
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: EMPLOYMENT LAW MANAGER
Ref: 1026
Grade: Band 4, London or Region
Salary:
London Spine points 27- 23
London starting salary £53,726 p.a. rising to £61,115 p.a.
Regional Spine points 30 - 26
Regional starting salary £49,663 p.a. rising to £56,081 p.a.
Location: London/Region
Purpose of the job:
To deliver a professional legal advice, guidance, and representation on employment law matters to staff and members.
To undertake a management role with direct responsibility for Employment Law Caseworker (B3) ( Paralegals)
Responsible to:
Band 5, National Officer Employment Law
Responsible for:
Band 3 Employment Law Caseworker (Senior Paralegals /Junior Lawyers)
Contacts
External:
PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media.
Internal:
PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments.
Main duties and responsibilities
1. Key areas
- Undertake training to complete the SQE or specialism in employment law
- Assist in legal research into past cases and documents
- Draft and prepare claims or other legal documents
- Assist in providing legal advice to SMT, NEC, members
- Keep up to date with new developments in employment legislation
- Assist in providing employment law briefings to PCS staff about changes in employment legislation
- Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights
- Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics
- Assist with the development of the Unions policy objectives including the PCS planning process
- Assist with leadership in delivering the unions Legal and Employment Rights strategy
- Provide assistance with the unions bargaining, organising, campaigning, equality, learning and digital agendas
- Manage people and resources in the Legal and Employment Rights Unit
- Provide advice to relevant committees including assisting in the preparation and presentation of reports
- Monitor and report on issues and initiatives as requested
- Assist with input into budgetary processes including bid preparation, monitoring and control where relevant
2. People Management
- Manage work allocation and workflow, future planning and support for officer team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with Line Manager
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Work effectively with lay officials
- Deputise for Line Manager when required
3. Communication
- Ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements
- Draft complex communications including briefs and reports
- Communicate with members by assisting in the production of circulars and briefings, and by addressing meetings and conferences etc
- As necessary, represent PCS and liaise with outside bodies
4. Casework Management
- Advise in the handling of personal casework
- Liaise with solicitors, internal and external bodies on the handling of personal casework
- Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc.
- Maintain and improve own knowledge of the developments in employment law and practice
5. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
6. Equality
- Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination
7. General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)
Person Specification: EMPLOYMENT LAW MANAGER
Ref:1026
Date: May 2026
Location: London/Region
ESSENTIAL FACTORS
QUALIFICATIONS
- Newly qualified Solicitor/Legal Executive/Qualifying law degree OR 5 years experience in an employment law related role
EXPERIENCE
- Employment law and legal management, including advocacy and representation
- People management including induction, work allocation, appraisal and conduct
- Leading committees and teams
- Industrial relations and negotiations
- Project management, problem solving and decision making
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Understanding of the political processes in the UK and the role and work of trade unions
- Employment rights, equality legislation, discrimination law and working practices
- Impact and use of Digital and IT applications in a trade union
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to negotiate and form effective working relationships internally and externally
- Ability to work collaboratively and manage complex legal issues
- Ability to identify and set standards and priorities
- Ability to provide timely advice and guidance
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions

