Learning manager volunteer roles in leer, unity

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Communications Volunteer for the East Cumbria Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.

In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Lambeth and Southwark Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Stockport and South East Manchester Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Communications Volunteer for the Burnley, Pendle and Rossendale Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.

In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Support Volunteer for the Yeovil and Sherborne District Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.

In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Communications Volunteer for the Wandsworth Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.

In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Who We Are

We’re Causeway, the UK-wide charity who believes in the power of lasting change. We take people from existing to living, and empower our service users, including survivors of modern slavery and exploitation, to find their voice and place in society. Since 2005, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year. In 2018, we launched LifeNavigate, a trauma-informed programme committed to breaking the cycle of crime, collaborating alongside organisations including Her Majesty’s Prison and Probation Service and South Yorkshire Police. Our vision is to ensure a thriving future for marginalised and vulnerable people, and it would not be possible without our dedicated team of staff and volunteers. Causeway Charitable Services delivers support operates across the United Kingdom. Our head office is based in Sheffield, with other offices in Liverpool, Manchester and Sunderland.

Role Summary

How this role fits into the vision and objectives of Causeway

Our trustees bring strategic oversight and direction; to ensure Causeway is true to its purpose and effective in its strategic objectives, whilst ensuring all governance responsibilities are fulfilled. They champion the people we support, promote the charity and its work and bring expertise to purposefully develop Causeway and its impact.

The role of Treasurer brings to our Board Financial acumen, experience and understanding of charity finance and will be a supportive sounding Board for the Senior Executive team in relation to Strategic Financial planning.

Who are we looking for?

We are looking for an outstanding new Treasurer who shares our values and brings energy, expertise and a strategic mindset. We are particularly looking for our Treasurer to have:

· A relevant accounting qualification.

· Experience of charity accounting and relevant accounting standards.

· Ability to maintain overview of the financial affairs of the charity, ensuring its viability and proper financial records and procedures.

· A confident networker who will bring relevant connections and facilitate introductions for the benefit the charity.

It is important that trustees reflect our geographical reach in the North, and that we have diversity of knowledge, experience and background on the trustee board. If you have lived experience relevant to our work or can bring a perspective that is under-represented, we strongly encourage you to consider applying.

The role of the Trustee

The Charities Act 1993 defines charity trustees as those responsible under the charity’s governing document for controlling the administration and management of the charity.

Our board of trustees have shared responsibility for the overall governance, financial health and strategic direction of the charity, developing its organisational aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines.

In addition to the statutory duties, each Trustee uses their specific skills, knowledge and experience they have to help the Board of Trustees reach sound decisions and support the Chief Executive and Senior Leadership Team in delivering the charity’s mission.

As a Trustee of Causeway’s board, you will have the opportunity to help govern a growing organisation, knowing that your time will go some way towards helping people most in need, to go on to lead good, happy and successful lives.

Job Description

Role Title: Treasurer and Chair of Finance, Audit and Risk Committee

Salary: Voluntary (Trustees can claim out of pocket expenses incurred in travelling to meetings)

Location: Applications are welcomed from applicants across the United Kingdom.

Closing date for applications: Rolling.

We aim to make trustee appointments by 30th November 2025. Roles will be provisionally offered, before being finalised subject to DBS check, references and due diligence check, in line with our Safer Recruitment policy.

Interview Date: w/c 3rd November

Responsibilities

The role of the Board of Trustees is to receive assets from our partners and donors, safeguard them and apply them to the charitable purposes of Causeway. The trustee board must always act in the best interests of the charity, exercising the same standard of duty of care that a prudent person would apply if looking after the affairs of someone for whom they have responsibility.

Specific responsibilities as Treasurer and Chair of FAR

· To ensure that the organisation complies with its governing document and its own financial rules, charity law, company law, and other relevant legislation or regulations.

· To ensure that adequate financial procedures and controls are in place and that the organisation operates within a sound financial framework.

· To advise the Trustees on the financial implications of their strategy and policy objectives, and ensure appropriate financial risk management and reserves policies are in place.

· To lead the creation and chairing of the Finance, Audit and Risk Committee on behalf of the Board of Trustees, and to attend the Remuneration Committee.

· In association with the Chief Executive Officer and Head of Finance, to ensure that all financial dealings are properly accounted for, including grants and restricted funds.

· To lead the production of an annual budget, propose its adoption to the Board, and monitor performance against the budget with support from the Chief Executive Officer and Head of Finance.

· To liaise with the Chief Executive Officer and Head of Finance to ensure timely, comprehensive and accurate financial information is provided to the Trustees (e.g. balance sheet, cash flow, bank balances, fundraising performance, reserves reporting).

· To discuss the auditor's report and annual accounts with Trustees at the Annual General Meeting and manage the process of appointing auditors.

To be involved in closely managing the organisation’s investments, and provide tax and investment advice where necessary, with attention to pensions provision.

The legal responsibilities of a trustee are to: 

· Ensure that Causeway complies with its governing document, charity law, company law and any other relevant legislation or regulations

· Ensure that Causeway pursues its objects as defined in its governing document

· Ensure Causeway applies its resources exclusively in pursuance of its objects

· Contribute actively to the board of trustees by providing strategic direction, setting overall policy, and defining goals and targets

· Ensure the financial stability of Causeway

· Safeguard the good name of Causeway, scrutinise board papers and other key communications

In addition to the above statutory duties, each trustee will use their specialist skills, knowledge and experience to identify key issues, provide advice and guidance to the Chief Executive Officer and Senior Leadership team, and help improve the decision making of the Board.

· Our trustees will seek to promote Causeway, drawing upon their strategic contacts and networks and supporting fundraising efforts in order to maximise the charity’s impact and brand.

Trustee Criteria (skills and expertise)

Each trustee must be:

· Support and provide advice on Causeway’s purpose, vision, goals and activities.

· Approve operational strategies and policies and monitor and evaluate their implementation.

· Oversee Causeway’s financial plans and budgets and monitor and evaluate progress.

· Ensure the effective and efficient administration of the organisation.

· Ensure that key risks are identified, monitored and controlled effectively.

· Review and approve Causeway’s financial statements.

· Provide support and challenge to the CEO in the exercise of their delegated authority and affairs.

· Keep abreast of changes in the landscape that Causeway operates in

· Contribute to regular reviews of Causeway’s governance.

· Attend Board meetings, adequately prepared to contribute to discussions.

· Use independent judgment, acting legally and in good faith to promote and protect Causeway’s interests, to the exclusion of their own personal and/or any third-party interests.

· Contribute to the broader promotion of Causeway’s objectives, aims and reputation by applying your skills, expertise, knowledge and networks.
 

Person Specification

· Enthusiasm for Causeway’s vision and mission.

· Understanding of the legal duties, responsibilities and liabilities of trusteeship in the UK charity sector.

· Able to demonstrate strategic vision and think creatively.

· Relevant experience and knowledge of managing finances.

· Experience and knowledge of current practice relevant to charities or SME finance.

· The skills to analyse proposals, examine their financial consequences and make concise recommendations.

· A recognised financial and/or accounting qualification would be highly beneficial but is not a prerequisite.

· Ability to analyse financial data and communicate findings clearly to non-financial stakeholders

· Willingness to be available to employees with financial responsibilities on a scheduled or ad hoc basis to provide advice and answer queries.

· Willing to speak their mind and exercise independent judgement, whilst operating with tact and diplomacy.

· Ability to work with others in a way that supports positive board dynamics.

· Ability to represent the organisation credibly externally.

· Availability and commitment to perform the role and dedicate the time required to fulfil the role.

Diversity

All applications are welcomed regardless of age, gender, ethnicity, sexual orientation, faith or disability. Causeway is particularly keen to further diversify the Board and ensure that it is representative of those we support. We particularly welcome applications from Black and racially minoritised, LGBTQ+ individuals and/or disabled candidates who are currently under-represented on our board. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.

Minimum Time Commitment

Location

Causeway board meetings are held in person and online.

Hours/time-commitment

This is a voluntary position, but reasonable expenses are reimbursed.

The overall time commitment for the Treasurer is expected to be around 1-2 days per month.

There are four full board meetings a year that last approx. 2 hours, outside regular office hours.

There will be a quarterly commitment to the FAR committee once established.

Papers for meetings are distributed 10 working days (plus a weekend) in advance of meetings.

As part of induction, trustees are expected to read relevant policies and complete induction training, which includes an introduction to our services, safeguarding, information governance, and EDI.

Ever been told you have a calming presence or you're great at putting individuals at ease?

Join as a volunteer friend at the QE Hospital in Birmingham. You don’t need a medical background or all the answers – just a kind heart, a listening ear and a little time to give. Be there when it matters and join our Companion Volunteer Team

What you’ll do: 

• Visit different patients at QE Birmingham Hospital
• Offer thoughtful and light-hearted conversation
• Create a sense of calm over a cup of tea/coffee
• Listen to stories, memories, or just talk about the everyday

You’d be a great fit if you’re:

• Patient and non-judgmental
• Emotionally steady in sensitive moments
• Able to commit to 3 hours a week
• Comfortable with email and completing a brief visit report
• Respectful of boundaries and confidentiality

What you’ll gain:

• A deep sense of purpose
• Thorough training and continued support
• A friendly network of volunteers
• Recognition for your time
• Expenses reimbursed monthly

Kindness doesn’t have to be big to be life changing.

Need more information?

If have questions about this opportunity or just want to understand what it's all about before applying, please get in touch.

Looking to become a trustee with a local charity with an excellent track record? Live in or bordering Bedfordshire?

Carers in Bedfordshire is seeking new Trustees with digital, marketing or academic research expertise to shape and grow the Charity.

Digital and AI 

Are you passionate about the power of digital to drive positive change? Can you bring your expertise in digital strategy, innovation, and systems to our forward-thinking board?

Marketing and Comms

Help Amplify a Mission That Matters

Do you believe in the power of voice to spark change? We’re looking for a Marketing Trustee to help us strengthen our brand, sharpen our message, and reach the people who need to hear it most.

Academic and researchTrustee

Bring Evidence and Insight to the Heart of What We Do

We’re seeking a trustee with academic, policy, or research expertise to help us steer a thoughtful, evidence-informed path forward.

Even if you don’t have the specific skills and experience identified above, we are still interested in hearing from motivated individuals who have experience in an area of expertise relevant to the Charity. 

Of particular interest would be:-

• Service provision in health and social care setting
• Clinical expertise especially in a community setting
• Community Fundraising
• HR

Ealing Foodbank is looking for Trustees. We would particularly welcome applications from those with experience in one (or more) of the following areas: fundraising and communication.

Who we are

Ealing Foodbank is a local charity, serving people in Ealing who need emergency food. We are open 8 times a week at 7 locations around Ealing. We give out around 1300 food parcels a month. We want to make sure people visiting the foodbank get the right help to resolve their crises where possible. We work together with Crosslight advice (debt and benefit advice) and Ealing Law Centre (housing and benefit advice) to achieve this.

Being a trustee

As a trustee you can use your skills to contribute towards supporting those in crisis in our local community.

As Trustee you will be expected to:

• Understand and support Ealing Foodbank’s work and aims
• Reflect our vision, values, strategy and policies
• Work closely with the rest of the board to formulate and review our strategic aims
• Ensure our policies and practices are in line with our aims
• Ensure Ealing Foodbank functions within the necessary legal and financial requirements
• Ensure resources are used effectively and efficiently
• Monitor and evaluate the performance of the organisation
• Make time to read necessary paperwork
• Attend board meetings
• To help promote the organisation to a wide audience of potential funders and beneficiaries and community stakeholders
• Use your skills, wisdom to benefit the board and organisation
• Fulfil other duties as required occasionally by the board

Skills, attributes and experience

• Knowledge of (can be gained) and commitment to the work of Ealing Foodbank.
• Willingness to actively participate in discussions concerning needs of the foodbank’s beneficiaries, staff, and the trustee board.
• Willingness to act in the best interest of the charity.
• Sound, independent judgement and ability to think creatively.
• Working effectively as a team member and demonstrating a willingness to learn and develop.

Time commitment

Trustee meetings are held 6 times a year, normally in the evening from 7pm at our office. Trustees are expected to undertake additional work for the charity between meetings, subject to their availability and skill set.

 Please note the Trustee role is voluntary and unremunerated, though reasonable expenses can be reimbursed.

Applications

Applicants must have a connection with Ealing borough.

Ealing Foodbank is an independent Christian charity affiliated with the Trussell network. The Christian faith underpins everything that Ealing Foodbank does and stands for as expressed in our Vision, Mission and Values statement. We therefore ask trustees to sign our statement of faith, which we will email to you.

Please click 'how to apply' for details on how to apply.

About Us

Age UK London is a charity that campaigns for an age-friendly London. We have been working to promote the interests of older Londoners for over 20 years and support the network of London Age UK’s and other older people’s organisations across all 33 boroughs.

Our CEO, Abigail Wood, joined us in 2020 and under her leadership Age UK London has gone through a significant period of consolidation and transformational change, streamlining activities and organisational structure, whilst maximising our impact.

Background to the role

A highly successful recent strategy day highlighted that the staff and trustees are closely aligned and have a strong sense of being part of one team, all pulling in one direction. We want to build on that by welcoming new Board members with key skills and expertise to enhance and further sharpen our work.

The Age UK London board currently comprises seven trustees, one of whose term will finish at our AGM in the autumn. Our chair, Tony Burch, took on the role in December 2024, having been a trustee since 2018. Our former chair, Imogen Clark, left having stayed on as a trustee until our CEO had returned from maternity leave in February of this year, and two other trustees resigned earlier this year for personal reasons.

We are a friendly, committed and effective board, and we foster a productive relationship with the Age UK London CEO and her team. We are passionate about campaigning to improve the lives of older Londoners.

We’re now keen to welcome someone who brings skills and experience in campaigning, public affairs and policy. Given that this is the key focus of our work, it’s important that our Board is replete with a deep understanding of the challenges as well as the possibilities for influence and change. 

If you feel you are the right person to join our board, we would be delighted to hear from you!

Main Responsibilities

• To be aware of and accept the responsibilities of a charity trustee and director of a charitable company.
• To ensure equality, diversity and inclusion is promoted and sustained through all aspects of Age UK London’s work and relationships.
• To represent the board as necessary, on internal disciplinary and complaint panels or other panels, and on external bodies by agreement.
• To act properly at all times, declaring any conflict of interests or perceived conflict of interests which may have a bearing on their role as a trustee.
• To act in good faith with due care and diligence for the best interests of Age UK London and working within the charity’s vision, mission and values.
• To attend and actively participate in board meetings, contributing own opinions and ensuring that papers are read in preparation for meetings.
• To undertake training and attend induction.
• To respect the confidentiality of matters discussed at board and any other meetings set up by the board.
• To evaluate the performance of the board in relation to the agreed objectives.
• To engage with the wider work of Age UK London and its network.
• Willingness to commit to a minimum of two years in the role.

In addition to the above duties, each trustee should use any specific skills, knowledge or experience they may have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, and providing advice and guidance on new initiatives or other issues in which the trustee has special expertise.

Person Specification

Among your key attributes, we are looking to secure experience at a senior level of public affairs, including how organisations can engage with Government and influence policy through a combination of lobbying and public campaigning, as well as:

• Ability to understand and accept the duties and liabilities of a Trustee and how they  differ from operational management
• Empathy with the vision, mission and values of the charity
• Willingness and ability to devote the necessary time and effort
• Ability to think and apply knowledge strategically
• Ability to analyse and evaluate management information and any other evidence
• Ability to communicate clearly and sensitively and to participate in discussions
• Ability to work effectively in group situations
•  Ability to constructively challenge and ask questions in an appropriate manner
• Ability to manage difficult/challenging situations
• Ability to maintain confidentiality on confidential and sensitive information
• Ability to manage boundaries and conflicts of interest appropriately

Our commitment to diversity

We value equity, diversity and inclusion. We value and respect all the differences that make us who we are, including age, cultural background, ethnicity and race, disability and mental health, neurodiversity, gender, gender identity and expression, sexual orientation, social background and lived experience.

We believe that effective leadership and good decision-making is enabled through a diverse board membership, a culture of listening to, and acting on, diverse perspectives and, having board behaviours that embody respect, openness and constructive challenge. We are seeking to increase the diversity of our broad and warmly welcome qualified candidates who bring new perspectives.

How to apply

Eastside People is supporting Age UK London in the recruitment of these roles. Please click here to apply by submitting your CV and a cover letter both in Word doc format.

Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following: 

• Why are you interested in a Trustee role at Age UK London 
• Having read the information pack, what relevant experience and skills do you feel you would bring to this role? This might come from paid work, study, community or voluntary work or other experience.

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.

The closing date for applications is 15 September. Shortlisting interviews will take place shortly after and shortlisted candidates will have an interview with Age UK London during the week beginning 22 September.

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.

Are you passionate about supporting young people and giving back to your community?

Whether you have experience in fundraising, governance, building corporate partnerships, or simply a willingness to get involved and make a difference – we’d love to hear from you! 

About us 

We’re part of the Royal Air Force Air Cadets, a national youth organisation empowering 12- to 20-year-olds through flying, adventure training, sports, and leadership development. 

West Mercian Wing supports over 900 cadets across 27 Squadrons in Herefordshire, Worcestershire, Shropshire, the Black Country, and overseas in Cyprus. 

Each squadron has a Civilian Welfare Committee, a team of trustees who support the squadron by overseeing governance, fundraising, and building community partnerships. Trustees are vital in ensuring squadrons can continue providing incredible opportunities for cadets. 

Squadrons in this sector 

• 156 (Kidderminster) Squadron, Army Reserve Centre, The Shrubbery, Birmingham Road, Kidderminster, Worcestershire, DY10 2BY 
• 187 (City of Worcester) Squadron, Cadet HQ, Perdiswell, Worcester, Worcestershire, WR3 7JU
• 216 (Redditch) Squadron, Kohima House Army Reserve Centre, Winyates Way, North Moon's Moat, Redditch, Worcestershire, B98 9PJ 
• 233 (Pershore) Squadron, Pershore High School, Station Road, Pershore, Worcestershire, WR10 2BU 
• 1017 (Malvern) Squadron, Dukes Meadow, Barnards Green, Malvern, Worcestershire, WR14 2BY 
• 2516 (Droitwich) Squadron, Cadet Centre, Heritage Way, Droitwich, Worcestershire, WR9 8RF 

Why become a trustee? 

Volunteering as a trustee isn’t just about helping others - it’s about growing yourself too! 

• Gain valuable experience in leadership, governance, and fundraising. 

• Expand your network and become part of a supportive team. 

• Make a lasting difference to young people in your community. 

• Shape the future of an organisation with a rich legacy. 

What’s involved? 

Meetings are structured but friendly, typically every three months for around two hours. A typical agenda includes: 

• Updates from the Chairperson, Treasurer, and Squadron Commander 

• Funding requests and financial decisions 

• Future planning, upcoming events, and key priorities 

• Opportunities to contribute based on your skills and interests 

Beyond meetings, involvement is flexible depending on your availability and expertise. 

What we’re looking for 

We welcome all backgrounds and skill levels, but we’d particularly love to hear from those with experience in: 

• Fundraising 

• Governance & charity compliance 

• Corporate partnerships 

No military background or youth work experience is required—just enthusiasm, reliability, and a passion for making a difference! 

Opportunities for progression 

Trustees can take on leadership roles within their squadron, support squadrons at sector or wing level, or even contribute to regional and national RAF Air Cadets governance. Some trustees also transition into squadron volunteer roles, working directly with cadets. 

To join us, you’ll need to 

• Be 20 years or older 

• Have lived in the UK for at least 3 years 

• Attend an evening meeting every three months (varies by squadron) 

• Bring enthusiasm, reliability, and a willingness to support young people. 

Typical joining process: 

1. Submit an expression of interest. 

2. We’ll invite you to visit your chosen squadron to learn more. 

3. Complete a simple online application if invited. 

4. Undergo a DBS and basic security check. 

This process usually takes a few weeks, depending on availability and checks. 

Ready to make an impact? 

If you’re excited about supporting young people and helping your local squadron thrive, we’d love to hear from you!

Hours: Variable – depending on individual circumstances and what people can do

Location: Variable – we are looking to extend our reach of peer support walks throughout Yorkshire

Main Tasks:

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Support our regular wellbeing/peer support walks

· Welcome participants and help them feel comfortable, fostering a friendly and inclusive atmosphere

· Encourage conversations among participants, offering a listening ear

· Be attentive to the well-being of all participants during the walk

· Offer information on YBTC services

· Attending occasional training sessions or volunteer meetings organised by YBTC

We are looking for people who are:

· Are warm and non-judgemental

· Reliability – are punctual and committed to scheduled walks

· Collaborative mindset to work effectively with staff and volunteers

· Basic physical fitness to complete the walks, awareness of the needs of participants with

different mobility/health conditions

We can offer you the following:

· Full induction and ongoing training

· Ongoing support and supervision in your role

· Opportunity to learn new skills and meet new people

· The satisfaction of making a positive impact on those affected by brain tumours

Background

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region

every week.

Our charity values are: Integrity, Compassion, Community & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research.