Learning support volunteers volunteer roles

Our small friendly Charity Shop in South Westminster

As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team!  You will receive excellent support and opportunities to learn team skills and customer service.  You can obtain a reference for future employers.

How does this role make a difference?

You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.

What will you be doing?

Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:

· Customer service on the till

· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team

· Greeting and helping customers

· Replenishing the stock on the shop floor

· Sorting donations

· Helping present top items in window display and around the shop

· Promoting the work of the Centre to the public

Want to increase your skills in retail?

If you want to develop in this role, we are keen to support you.  There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers.  Let us know if this interests you.  We also have employment advisors who can provide employment support.  Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.

What are we looking for?

No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:

· Over 16+

· Good spoken English needed – at least Entry Level 3

· The ability to contribute to a positive team culture and atmosphere

· Be able to provide a friendly, high-quality service to customers

· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect

· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room.  Manual handling training will be given.

What is the time commitment?

The shop opening hours are 10am – 4.30pm, Monday – Friday.  A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.

How will you be supported?

· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.

· You will receive a Centre induction from a Volunteer Coordinator

· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.

· For volunteers who stay for more than three months, we are happy to provide a reference.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Unfortunately cats can occasionally stray or get lost, which can be extremely distressing for their owners. Our lost and found volunteers are passionate about reuniting lost cats and bringing families back together. They help cats and their owners by advertising lost cats and providing support, advice and guidance to people searching for their cats.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Responding to enquiries from the public about lost and found cats
• Keeping up to date records of lost and founds cats
• Matching cats that are reported lost with those reported found
• Advertising lost and found cats
• Providing help and information to owners about their lost cats

Time expectation 

Our lost and found volunteers usually spend between 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Our amazing team of vibrant & diverse volunteers helps us run over 600 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!

Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.

You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.

Why we want you

Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

What you will be doing

• Work on the till processing sales and returns
• Prepare stock, including sorting, steaming and pricing
• Create stylish window displays
• Replenish stock on the shop floor
• Stock-take and other administrative tasks

The skills you need

• Friendly and helpful
• Happy to be part of an amazing team of staff and volunteers
• Enthusiastic about the work of Barnardo’s
• Flexible and willing to do a variety of the shop tasks

What's in it for you

• Have fun and meet new people
• Develop skills for your CV including confidence, teamwork and problem solving
• Make a difference to the lives of children, young people and their families
• Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
• Full training and experience of working in retail as a volunteer

Disclaimer

We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team on our website.

Location:

Unit 2 11/15 Carolgate, Retford, Nottinghamshire, DN22 6BZ, United Kingdom

Minimum age: 14 

Please note: we only accept applications from those residing in the UK

MUSLIM VOLUNTEER MENTOR

Can you offer your support to a young person via mentoring?

FCCT are looking for volunteers to play a supportive role by actively mentoring young offenders (aged 15-30 in HMP/YOI Feltham) and to offer support under the ‘7 pathways to Reducing Reoffending’:

FCCT offer support under the seven pathways to reducing reoffending including signposting to relevant organisations:

• Accommodation
• Education, Training and Employment (ETE)
• Health
• Drug and Alcohol Misuse
• Finance, Benefits and Debts
• Children & Families
• Attitudes, Thinking and Behaviour.

Our aim is to help young people overcome hardships and make the positive transition back into wider society and to help to reduce reoffending rates.

Scope of Volunteer Main Role and Duties (not exhaustive):

Mentoring Arm:

1. Work through a ‘Discharge List’ systematically, cross referencing with the Operations Manager, so as not to duplicate any work or contact with the young people (primarily of Muslim faith).
2. Hand out and (where needed) help complete ‘Survey Questionnaires’ given to young people from the ‘Discharge List’, in order to ascertain what type of job or education sector the young person would be interested in going into. Forms to be given to the Operations Manager afterwards.
3. Follow up with a one-to-one session – register the young person to the FCCT programme and completing relevant paperwork, which will include our ‘Client Profile Form’ and ‘Consent Form’.
4. Update a shared ‘Client Spreadsheet’ which will be used to capture data information, as to the young people that FCCT are engaging with.
5. Identify relevant Mosques etc for the young people to attend post release and contact said religious establishments, to understand their referral criteria and then make relevant referrals, where required.
6. Collect testimonials from the young people in relation to the support FCCT have offered them.
7. Mentoring of young people 
8. Make or facilitate family contacts for resettlement purposes, in relation to the young people.

We are looking for individuals who demonstrate the following attributes:

• Commitment: Shows commitment to the organisation, its values and its clients, understanding that the building of trust and consistency is key, in terms of the clientele FCCT work with.
• Communication: Communicates well both verbally and in writing. An ability to communicate effectively with young people would also be an added benefit.
• Resilience: Demonstrates patience and understanding in the face of challenges.
• Professionalism: Complies with all FCCT policies and procedures, particularly regarding Safeguarding, GDPR etc.
• Non-judgemental: Demonstrates empathy and openness and does not impose personal values or conscious or unconscious bias.
• Solution focused: Can help to identify issues and meets challenges with optimism and offers solutions, seeing them as an opportunity to learn.

Training and Support

We will provide all the necessary training. Training will be provided on an ongoing basis and volunteers will be given a full induction of the organisation and how the projects run. Volunteer expenses will be paid.

Time Required

FCCT ask for a minimum of 8 hours a month. Due to the flexibility of the role, the hours can be distributed over different days between the core hours of 9am - 5pm, including Sundays.

Benefits for Mentors Include

Volunteer Expenses will be paid

Training given, which includes modules such as an Introduction to Mentoring, The Criminal Justice System, Communication Skills etc

FCCT staff can provide references for other job/opportunities

Client front-facing work with people with complex needs

Liaison with statutory agencies within the prison

Liaison with community organisations

Liaison with other volunteers

Student Placements

What are Serving Community Teams?

Volunteers are the lifeblood of SSAFA. SSAFA has developed Serving Community Teams for volunteers to support serving personnel their families in the UK and overseas.

A Serving Community Team is run by a small team of volunteers on or near a British Armed Forces base, to provide emotional, practical and financial support to the serving community. Our volunteer Administration Coordinators are an integral part of the team supporting the volunteers to host meetings, events and support beneficiaries in their local community.

Why we want you

There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas SSAFA has Serving Community Teams which offer financial, practical, and emotional support to serving personnel and their families. Each team consists of a group of dedicated volunteers who make this possible. That’s where your skills come in. Could you spare some time to provide excellent administration support to the team of volunteers on a regular basis? The Administration Coordinator keeps things running smoothly behind the scenes. This is a key role involving organising and recording team meetings, supporting with general planning, and helping with events administration.

What you will be doing

• Providing administrative support for Serving Community Team meetings - at least four per year, held either in person or online. This includes sending invites and recording minutes.
• Working with the Chair and wider volunteer team to create an annual plan of activity based on local need.
• Supporting members of the team with general administration tasks. For example, helping with fundraising events, local engagement and publicity events.
• Responding to general enquiries to the SCT where needed.

The skills you need

• Friendly and approachable with good written and communication skills.
• Empathy regarding the needs and challenges of the serving community.
• Good IT and administration skills.
• Respectful and non-judgemental approach.
• Understanding the importance of confidentiality and boundaries.
• A willingness to adhere to all relevant organisational policies and procedures.
• We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA is committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

What's in it for you

• Use your skills, knowledge and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across the serving community and local area.
• Gain experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression! 

Requirements

Volunteers need to be a minimum of 18 years old.

Time commitment

Depending on the needs of the team, this role would suit someone who would like to volunteer a couple of hours a week.  There will be times when attendance is required for a team meeting which may be in person or virtually.

Support

Full training is provided for this role, with some e-learning modules online and a live Teams webinar. You will also be supported by your SCT chair and Serving Community Support Team. 

SSAFA Values

For SSAFA, our values of; commitment, compassion, integrity and understanding underpin everything we do, and we ask that all volunteers are equally committed to them.

After making an application

Once you’ve applied, you’ll receive updates to the email address you provided in your application. Sometimes the emails we send go into junk folders, so do keep an eye out in the days following your application.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Finance Volunteer

We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.

About this opportunity
We are looking to recruit a Finance Volunteer for our North Tyneside Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.

You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.

This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background. You will live in the immediate area of the Group, allowing you to meet with other volunteers from the Group.

Apply 

Read through the role description carefully

Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

This role is assisting in leading a youth unit in the Dacorum St John Network

Pursuing the role.

Closing date for these opportunities is: Wednesday 14th August 2025.

=To apply for this opportunity please follow the link below:

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the Lincoln and District Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Communications Volunteer for the Loughborough and District Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.

In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Communications Volunteer for the Scunthorpe and District Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.

In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Communications Volunteer for the Nottingham Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.

In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Do you speak Farsi and are looking to give back to the local community? By joining our team of befrienders, you will support us to reach some of the most isolated adults in the community to reduce their feelings of loneliness, build friendships and provide support for mental wellbeing.

You will support individuals who struggle to communicate with others and help them to reconnect with their local community. You will support to relight a spark in a hobby, interest or encourage individuals to explore and participate in new social activities.

What you will be doing

• Agree a mutual time and frequency to meet in the local community
• To develop and promote a positive relationship with your befriendee
• To engage in conversation in Farsi
• To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
• To support your befriendee in developing their goals and social skills
• Encourage your befriendee to make links with community services, based on their identified goals

The skills you need

• Able to communicate confidently in Farsi
• Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
• Willingness to engage in activities in the community
• Able to maintain strict confidentiality and follow professional boundaries
• To be consistent in attendance

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you.

What is a Publicity Coordinator?

Publicity Coordinators work with other branch volunteers to develop a Publicity Plan to raise awareness of SSAFA that reaches potential beneficiaries, volunteers, and funders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all walks of life and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us. We need to recruit volunteers that reflect our local communities and raise money to fund our work. Could you spare a few hours a week to help us raise awareness?

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about building awareness so beneficiaries know who we are and how they can benefit from and access support, promoting volunteer opportunities and encourage people to raise finds and celebrate success. This means that on occasions, you might need to be present at events. As part of your local branch, you might have access to an office, but you can conduct the administration part of this role form home.

What would you be doing?

• Working with other branch volunteers to develop a publicity plan.
• Publicising SSAFA events.
• Work with Marketing/PR staff at central office to develop case studies of clients and volunteers and ensure that SSAFA branding and messaging are consistent.
• Develop and maintain networks with local press, TV and radio outlets through providing press releases, interviews, case studies etc.
• Working with the Digital Team at Central Office to develop and maintain a local on-line presence for the branch via a website and social media channels.
• Keeping a stock of SSAFA publicity materials and distributing them
• Liaising with PR staff at central office or on-call in the event of a PR/press situation.
• Supporting local and national campaigns to recruit new volunteers.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - communication and marketing workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Range of support from central and regional volunteer operations team as well as Marketing and Communication Teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills
• Good written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Reliable attitude
• Ability to maintain confidentiality and keep information safely in line with SSADA policies.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative).

Is a criminal record check required? No

Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you.

What is a Publicity Coordinator?

Publicity Coordinators work with other branch volunteers to develop a Publicity Plan to raise awareness of SSAFA that reaches potential beneficiaries, volunteers, and funders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all walks of life and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us. We need to recruit volunteers that reflect our local communities and raise money to fund our work. Could you spare a few hours a week to help us raise awareness?

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about building awareness so beneficiaries know who we are and how they can benefit from and access support, promoting volunteer opportunities and encourage people to raise finds and celebrate success. This means that on occasions, you might need to be present at events. As part of your local branch, you might have access to an office, but you can conduct the administration part of this role form home.

What would you be doing?

• Working with other branch volunteers to develop a publicity plan.
• Publicising SSAFA events.
• Work with Marketing/PR staff at central office to develop case studies of clients and volunteers and ensure that SSAFA branding and messaging are consistent.
• Develop and maintain networks with local press, TV and radio outlets through providing press releases, interviews, case studies etc.
• Working with the Digital Team at Central Office to develop and maintain a local on-line presence for the branch via a website and social media channels.
• Keeping a stock of SSAFA publicity materials and distributing them
• Liaising with PR staff at central office or on-call in the event of a PR/press situation.
• Supporting local and national campaigns to recruit new volunteers.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - communication and marketing workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Range of support from central and regional volunteer operations team as well as Marketing and Communication Teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills
• Good written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Reliable attitude
• Ability to maintain confidentiality and keep information safely in line with SSADA policies.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative).

Is a criminal record check required? No