Learning volunteer roles in mexborough, south yorkshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a dynamic organisation that fosters diversity, equity, inclusion (D&I), and social justice. We believe in a People First approach, ensuring our strategies and operations align with our mission to create equitable workplaces and communities. Join us during this exciting phase of growth as we amplify our impact through innovative people practices.
Role Overview
As a People Partner, you will play a pivotal role in shaping our organisational culture by driving initiatives in organisational development, change management, employee engagement, and recognition. You’ll act as a strategic partner to all departments, ensuring their goals align with our People First philosophy. This role is ideal for someone passionate about social justice, D&I, and building inclusive environments where every voice matters.
Key Responsibilities Organisational Development & Change Management
- Design and implement OD initiatives to enhance team effectiveness, agility, and alignment with QuilomboUK’s mission.
- Lead change management projects, ensuring smooth transitions during organisational growth or restructuring.
- Develop strategies to foster leadership capabilities and a culture of continuous learning.
Employee Engagement & Recognition
- Create innovative engagement programs (e.g., surveys, focus groups) to elevate employee voice and belonging.
- Design recognition frameworks that celebrate contributions aligned with our values, especially in D&I and social justice.
- Analyse engagement data to identify trends and recommend actionable improvements.
People Partnership & Collaboration
- Partner with department leaders to integrate People First strategies into their operations and objectives.
- Provide coaching to managers on inclusive leadership, conflict resolution, and team dynamics.
- Ensure departmental policies reflect QuilomboUK’s commitment to equity and social justice.
Diversity, Equity, Inclusion & Social Justice
- Embed D&I principles into talent processes, from recruitment to career development.
- Lead initiatives that advance social justice internally (e.g., ERGs, bias training) and externally (community partnerships).
- Track and report on D&I metrics to measure progress and identify gaps.
Compliance & Best Practices
- Stay updated on employment law and HR trends, ensuring compliance while advocating for progressive practices.
- Promote a culture of accountability and inclusivity through equitable policies.
Qualifications
- Experience: 5+ years in HR, organisational development, or as a People Partner, ideally in mission-driven sectors.
- Skills:
- Expertise in change management, engagement strategies, and OD frameworks.
- Strong stakeholder management and communication skills.
- Proficiency in HR analytics and project management.
- Knowledge: Deep understanding of D&I practices, employment law, and social justice principles.
- Alignment: Passionate about QuilomboUK’s mission and values.
Personal Attributes
- A champion for equity and inclusion, with empathy and cultural competence.
- Adaptable and resilient in fast-paced environments.
- Proactive problem-solver with a collaborative spirit.
Why Join QuilomboUK?
- Impact: Drive meaningful change in D&I and social justice through your work.
- Culture: Join a supportive, inclusive team where innovation and authenticity thrive.
- Growth: Opportunities for professional development in a scaling organisation.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Let’s build a more equitable future together. ✊#PeopleFirst #SocialJustice #DiversityAndInclusion
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location:Remote
Time commitment:Flexible
Duration:Approx. 2 months (flexible)
Start date:As soon as possible
Application deadline:01 July 2025
Our vision
At the International Companion Animal Management Coalition (ICAM), we're driving a global transformation in dog and cat welfare. Our focus is on free-roaming animals - those often labelled as strays or street dogs and cats.
With our global reach, credibility, and expertise, we're not just envisioning change - we're making it happen. Our approach is rooted in science, collaborating with leading academics to ensure our work is always evidence-led.
Through policy work, advocacy, and knowledge exchange, we're transforming lives, one paw at a time. Our coalition unites some of the world's most respected animal welfare organisations, including:
- Humane World for Animals
- RSPCA
- World Small Animal Veterinary Association
- World Animal Protection
- Four Paws
- Dogs Trust
- International Cat Care
- Global Alliance for Rabies Control
- Battersea
Together, we're creating a world where every companion animal lives a life worth living.
About the Positive Cities campaign
Positive Cities is a new global initiative from ICAM, launched at UN-Habitat’s World Urban Forum in November 2024, to support cities in taking practical action for vulnerable street dogs and cats. By signing the Positive Cities pledge, city leaders commit to a series of steps that improve animal welfare, make communities safer, and support the wellbeing of both animals and people.
The campaign is still in its early stages – and its website is our gateway to the world.
The Opportunity
We’re looking for a Website Developer – Digital Volunteer with experience designing WordPress websites that work well on both mobile and desktop. An interest in international animal welfare is a bonus. You’ll help us redesign and improve the PositiveCities webiste, shaping how the campaign is presented to governments, NGOs, and the public around the world.
Whether you’re a student, early-career professional, amateur developer, or someone more experienced, this is a chance to use your skills to make a real impact – and to take creative ownership of a live, mobile- and web-friendly site with global reach.
Why ICAM
ICAM is a small but influential international coalition working to improve the lives of companion animals through collaboration, evidence-based policy, and practical support. This voluntary opportunity offers:
- A supportive and friendly environment with space to be creative.
- The chance to shape the look and feel of a campaign launched on the world stage.
- Flexibility – no fixed hours or expectations; you decide what time you can offer.
- Full reimbursement of any agreed expenses.
- Optional opportunities to explore other areas of ICAM’s work and access learning or training resources in areas such as advocacy, policy, communications, or animal welfare.
How to Apply
Please send the following through the Charity Job recruitment portal:
- A CV (maximum 2 pages) highlighting your experience with WordPress and any previous digital/web projects.
- A short cover letter (maximum 1 page) telling us why this role interests you and what you could bring to it.
We welcome applicants from all backgrounds – including students, early-career professionals, amateur developers, and experienced developers looking to build project experience.
If you’d like to ask a question before applying, feel free to get in touch with to Patrick Gerard at Patrick [at] icam-coalition [dot] org:
Our Commitment to Equality and Diversity
ICAM recognises that companion animal welfare is a global concern that affects people from all walks of life. We encourage applications from all qualified individuals, regardless of race, age, disability, gender, gender reassignment, sexual orientation, religion or belief, pregnancy and maternity, marriage, or civil partnership. Our strength lies in the diversity of our coalition and the varied perspectives they bring to our mission.
Location
This is a remote voluntary role, so you can be based anywhere in the world. All you need is an internet connection.
The client requests no contact from agencies or media sales.
Become a Trustee at Sunrise Multicultural Project
Are you passionate about making a difference in your community?
We are looking for dedicated, enthusiastic individuals to join our Board of Trustees and help guide the future of Sunrise Multicultural Project.
As a trustee, you will play a vital role in shaping our strategy, ensuring we stay true to our mission, and supporting the development of initiatives that promote inclusivity and integration. We are seeking individuals with a range of skills, backgrounds, and experiences – whether in community work, finance, governance, fundraising, or marketing – who share our commitment to empowering minority groups and fostering a more connected, diverse community.
If you are eager to contribute your time, expertise, and passion, we would love to hear from you!
The client requests no contact from agencies or media sales.
Astrea Academy Trust is seeking Trustees to work with us as we embark on the next phase of our development, pursuing our mission to provide inspiring education to over 14,000 students.
Applications close: 9 a.m. Friday 27th June 2025
Location: Doncaster, Sheffield, Barnsley and Cambridgeshire
Time commitment: Minimum of 20 hours per term
About Astrea Academy Trust
Astrea was founded in 2015 with a mission to provide an education that is inspiring beyond measure and ensures that all Astrea children will learn, thrive and lead successful lives. Within three years, we grew to 26 schools across two regions of the country and four local authority areas.
We have schools across Cambridgeshire and South Yorkshire and these include 18 primaries, 7 secondaries, 1 all-through and 1 specialist provision.
Having initially grown rapidly across multiple regions, we have overcome significant challenges over recent years to reach a position where all of our schools are rated at least ‘Good’ and we have made significant progress in nationally challenging areas like attendance, including making the best progress in reducing persistent absence. This is an exciting time for the Trust, as we look to continue our development by implementing a new 5-year plan.
About the roles
As the Trust moves into its next phase with the launch of the Astrea 2030 strategy, we are looking to recruit up to four Trustees to strengthen, diversify, and advance the actions of the Board.
The new strategy marks the beginning of the third phase in Astrea’s journey, and it is a phase founded on community. Everyone in the Astrea community – professionals, students, parents, governors, local residents, civic and business leaders and others – has a role to play in making our schools the best places anywhere for children to gain the advantage of a brilliant education.
The Astrea 2030 strategy confirms the trust’s commitment to its vision of education and its promise that children will Learn, Thrive and Succeed.
This is a genuinely exciting opportunity to have a life-changing impact on thousands of young people and all those who work so hard to make it happen.
Who we are looking for
With a strong interest in education and a commitment to raising standards, a willingness to commit time and energy to develop an understanding of our schools and our Trust and strategic vision, applications are particularly welcomed from candidates with senior-level experience in the following areas:
- education leadership or curriculum thinking and development, particularly in a primary setting;
- public policy;
- communications (public relations, brand management, advocacy)
- commercial (project management, procurement, risk management)
- IT (large-scale system delivery)
A connection with Cambridgeshire or South Yorkshire would also be seen as advantageous.
More than anything else, we are looking for people who are truly motivated and committed to the mission of improving the lives of children in Cambridgeshire and South Yorkshire.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for these roles close at 9 a.m. Friday 27th June 2025.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.
We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.We’d love to hear from students with an interest in mental health, psychology, content development, and gaming.
If you are interested, your application should include a copy of your CV and a cover letter (of no more than two sides of A4) detailing what you would bring to the Ygam Student Ambassador team and how your experiences (life and/or work) demonstrate our values of integrity, empathy, innovation, and empowerment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoying talking with people and helping them based on your life experiences?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
What is knus?
knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.
What does knus mean? 'hug' in Danish.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 3+ hours per week is required. We are flexible and like to work around you.
Do you like to learn?
We provide training for all volunteers that join us. Our peer support training is CPD accredited. 20-25 hours of volunteering training is required and is self led online.
If you’re interested head over to our website and we can have a chat or apply here.
Please note - all successful volunteers are required to donate the cost price of £20.60 for an Enhanced DBS check. If you've got a current Enhanced DBS on the update service, this cost will not apply.
You must be a UK resident to apply for this role.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Finance Volunteer for our Chesterfield and District Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.
You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.
This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background. You will live in the immediate area of the Group, allowing you to meet with other volunteers from the Group.
Apply
Read through the role description carefully
Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
While gaining invaluable experience, practice your passion within real-life scenarios.
We’re looking for Social Media Manager volunteers to join our team, who will play a key role in the growth of our brand messages and visions. The ideal candidate will assist us grow our on-line presence and increase traffic to our digital channels.
Responsibilities
Increase traffic to our digital channels
Grow our brand messages, visions and on-line presence.
Requirements
Working experience with online digital marketing & Social Media
Strong verbal, written, and organisational skills.
Enthusiastic, Dedicated and willing to learn.
The role could be entirely remote and is unremunerated but all reasonable expenses will be met.
About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Finance Volunteer for our Barnsley and district Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.
You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.
This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background.
Apply
Read through the role description carefully
Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Do you have some spare time and would like to volunteer with a charity who is doing life saving work? We are looking for someone with an academic and professional background in research to join Samaritans' Research Ethics Board (SREB).
Samaritans Research Ethics Board (SREB) is an independent group that provides ethical assurance of research within Samaritans. SREB aims to help ensure that any research projects and activities carried out within or on behalf of Samaritans meet the organisation’s research ethical standards, as outlined in Samaritans' Research Ethics Policy.
Samaritans is looking to appoint a new SREB member with relevant professional expertise:
"relevant academic and professional backgrounds in research related to the work of Samaritans (e.g., psychology, sociology, public health, user research, funding organisations, or national research ethics bodies) holding a postgraduate qualification or equivalent professional experience”.
This role is home-based; there are two meetings per year (online), in addition to 3-7 hours a month of home working. This voluntary (unpaid) role has a three-year term.
To apply for this role, please complete the application form by 17:00 on 18th June 2025.
Click 'apply' to be taken to our website to learn more about the role and how to apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
While gaining invaluable experience, practice your passion within real-life scenarios.
Join a group who aspire to think big, have fun, and create work that stands out. We’re looking for a passionate dedicated individual to join our team, who will play a key role in the growth of our brand messages and visions. The ideal candidate will assist us to conduct research and gather information on various projects.
Responsibilities
Conduct relevant research, gather information on various projects
Write research reports
Working closely with the communications team
Requirements
Good attention to detail.
Strong verbal, written and organisational skills.
Self-starter, dedicated and willing to learn.
Microsoft Word and Excel skills.
Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.
ABOUT TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barefoot and Free is a small UK-based charity that gifts unforgettable staycations to families with neurodivergent children or children affected by trauma.
We are seeking creative and committed Volunteer Fundraisers to help us grow our small charity.
This is a remote volunteer role ideal for someone looking to use their creative fundraising knowledge to make a meaningful impact.
Role Overview
As a Volunteer Fundraiser at Barefoot and Free, you will be reuired to come up with fun ideas to fundraise, be able to engage people to fundraise and encourage new supporters.
Key Responsibilities
- Plan, organise and execute virtual and in-person fundraising events (eg raffles, quizzes, sponsored challenges)
- Liase with fundraisng volunteers (eg sponsored runners etc)
- Ensure events run smoothly by preparing, schedules, materials and plans.
- Act as a main point of contact for invividual fundraisers and teams
- Regukar communication to offer encouragement and guidence.
- Procatively check they have everything they need (eg fundraisng pack, marketing materials)
- Create.design a central fundraising tracker (eg excel or similar)
- Log all fundraising activities, targets, deadlines ad progress updates
- Collaborate with the social media volunteers (if applicable) to amplify campaigns
- Support the recruitment of new fundraising volunteers
What You’ll Bring
- Clear friendly written and verbal communication
- Ability to confidently engage with fundraisers, donors and team members remotely
- Excellent time management and ability to co-ordinate multiple activities at once
- Structured approach to planning events and tracking fundraising progress
- Strong communication skills, self-motovated with the ability to work independently with minimum supervision
- A passion for charitable work and a willingness to contribute time and skills
Time Commitment
This is a flexible remote role. We ask for a commitment of 2 to 5 hours per week. We are happy to work around your availability.
What You’ll Gain
- A chance to use your skills for a good cause
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Hands-on experience in event planning, fundraising, and project coordination, ideal for CVs, job applications, or future charity roles.
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Remote, flexible volunteering that fits around your schedule — ideal for students, parents, or professionals looking to give back.
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Experience working in the charity sector
- Portfolio development and references on request
- Being part of a friendly supportive team making a difference
To apply please send a recent C.V along with a short note about yourself & with examples of any fundraising, event planning you have carried out.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Join the Wheels for All Volunteer Team – Help Us Make Cycling Inclusive for Everyone!
Do you want to make a difference in your local community? Are you passionate about inclusion, wellbeing, and having fun outdoors? Join Wheels for All, a national charity making cycling accessible for disabled people and those with long-term health conditions.
We believe everyone should experience the joy, freedom, and empowerment of cycling. Our inclusive cycling sessions are only possible thanks to a diverse team of dedicated volunteers—and that’s where you come in!
What You’ll Get Involved with:
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Support people to use adapted cycles during sessions
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Help with setting up and packing away equipment
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Provide a friendly, welcoming environment for participants and families
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Be part of a fun and supportive volunteer team
Volunteer Benefits
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Claim reasonable expenses in line with our Volunteer Expense Policy
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Receive a Wheels for All branded uniform
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Access volunteer training courses to support your development
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Be part of an inspiring, positive, and supportive charity culture
No experience? No problem!
We provide full training, including disability awareness and safety, and ongoing support from our team and fellow volunteers.
What are we looking for?
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An approachable and friendly nature
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Good interpersonal and communication skills
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Empathy and an understanding of individual needs
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Patience and an inclusive approach to engagement
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Adaptability and flexibility in changing situations
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A team-oriented attitude
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Positivity, honesty, and integrity
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Strong organisational skills and the ability to take initiative
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Some cycling experience is helpful but not essential
Why volunteer with us?
“The best thing about volunteering is seeing the happy faces! The riders come back beaming—it’s amazing to be a part of that joy.” – Dave, Volunteer
“People that aren’t normally able to get out cycling can come here and join in and enjoy the great outdoors. I really enjoy volunteering with Wheels for All because I can visibly see how the simple act of cycling brings a lot of happiness” - Vince, Volunteer
You’ll Gain:
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Confidence and new skills
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Connections and friendships
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Improved mental wellbeing
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A chance to be part of a national movement for inclusive cycling
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Recognition through social events, newsletters, and volunteer awards
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are launching REMIX, a bold new youth charity in East London (Tower Hamlets, Hackney, and Newham), and we need YOU to help make a difference!
At REMIX, we believe that every young person deserves the chance to shine—no barriers, no limits. We’re here to bridge the gap, providing powerful after-school tutoring, life-changing mentorship, and dynamic enrichment programmes that unlock potential, build confidence, and inspire lifelong success.
But we can’t do this alone! REMIX is about community, collaboration, and championing young talent. That’s why we’re teaming up with local schools, families, and community leaders to ensure that every young person, no matter their background, can thrive, dream big, and achieve more.
Join Us as a (Volunteer) Operations Manager
We’re searching for an organised, proactive, and strategic Operations Manager to support the running and management of REMIX, ensuring we deliver our mission with efficiency, passion, and lasting impact.
In this role, you will:
- Oversee Key Operations: Help coordinate programmes, manage logistics, and ensure smooth day-to-day functioning of REMIX’s youth initiatives.
- Support Organisational Growth: Work closely with our team to develop processes that enhance outreach, volunteer engagement, and operational effectiveness.
- Manage Resources & Scheduling: Assist in overseeing budgets, timetables, and resource allocation to maximize impact and streamline our charitable efforts.
- Coordinate Partnerships & Community Engagement: Strengthen relationships with local schools, organisations, and stakeholders to expand REMIX’s network and deepen community involvement.
- Ensure Operational Excellence: Help implement best practices for volunteer management, communications, and programme delivery, ensuring REMIX continues to thrive and innovate.
If you’re highly organised, a natural problem-solver, and passionate about empowering young people, this is your chance to play a vital role in shaping the future of REMIX.
Empower. Elevate. Remix the future.
Join us, support us, and help shape a legacy that lasts—one young person at a time!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

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