Learning volunteer volunteer roles in maple cross, hertfordshire

Burbrella Learning Academy

Burbrella is a transformative microschool network and social enterprise that reimagines education for underserved, gifted, neurodivergent, and marginalized learners through culturally grounded, trauma-informed, and personalized learning environments.

Traditional public education systems often fail to serve students equitably, especially those who are neurodivergent, gifted, or from historically marginalized communities. These systems disproportionately punish Black and Brown neurodivergent youth through suspensions, expulsions, and criminalization, contributing to the school-to-prison pipeline. Standardized curricula and overstimulating environments exclude students with ADHD, autism, and sensory processing differences, while cultural misalignment, misdiagnosis, and overcrowded classrooms further isolate and stigmatize these learners. Public schools also frequently overlook the needs of families with nontraditional work schedules, leaving parents out of the educational process. In addition, most school buildings are not designed with neurodiverse learners in mind, lacking sensory-friendly design. Burbrella directly addresses these systemic issues by offering inclusive, trauma-informed, and culturally responsive microschools where students learn in small, supportive environments tailored to their strengths, identities, and needs. We center restorative practices, sensory-conscious design, family partnership, and differentiated instruction to ensure all students are seen, respected, and equipped to thrive.

Burbrella is building a holistic educational ecosystem that closes opportunity gaps and cultivates empowered learners ready for the future. Our microschools offer safe, identity-affirming, and high-growth environments tailored to the unique strengths of Black, Brown, and neurodivergent students.

We serve learners from early childhood through high school using a scaffolded model:

• K–2: Play-based learning emphasizing sensory exploration, social-emotional development, early literacy, nature, and culinary arts.
• Grades 3–5: STEM-centered inquiry with hands-on exploration in environmental science, robotics, and math fluency. Grades 6–8: Interdisciplinary project-based learning integrating civic engagement, tech fluency, and mastery-based progression.
• Grades 9–12: College, career, and entrepreneurship readiness with dual enrollment, internships, and real-world business development opportunities.

Our model integrates restorative practices, sensory-informed spaces, low student-teacher ratios, and culturally responsive pedagogy to ensure every learner can thrive.

Country: United State of America.

Grant and Compliance Assistant

Volunteer Role Description (remote, unpaid)

• Assist with identifying and researching potential grant opportunities from public and private funders
• Support the drafting, formatting, and submission of grant proposals and reports
• Track grant deadlines, deliverables, and compliance requirements
• Help maintain organized grant documentation and filing systems
• Assist with internal compliance audits and data collection for reporting
• Support communication between program teams and funding partners
• Stay up to date on changes in grant regulations and funding trends
• Contribute to creating templates, tools, and workflows that support compliance and reporting

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

3-5 months

Job Title: Specialist: Talent Enablement
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Enablement

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. 

Role Overview

As the Specialist: Talent Enablement, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.

• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.

• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.

• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.

• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.

• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.

• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.

• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.

• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.

• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.

• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.

• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.

• Skills:

  • Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.

  • Strong facilitation and storytelling skills for remote and hybrid audiences.

  • Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.

  • Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.

• Knowledge:

  • Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.

  • Familiarity with UK compliance standards related to workplace training.

  • Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.

  • Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.

  •  

• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.

• Collaborative bridge-builder who engages stakeholders at all levels.

• Adaptive and empathetic, with a knack for simplifying complex concepts.

• Committed to lifelong learning and amplifying underrepresented voices.

If you’re keen to develop your research and admin skills, learn more about fundraising, make an incredible difference to saving rainforests, and have some spare time, this could be a great opportunity for you!

Rainforest Trust UK is seeking a Volunteer Research Assistant to support our fundraisers with identifying and researching potential new donors, other funders and advocates. Our research activities are hugely important as they inform, guide and direct our fundraising efforts and you will help us to secure invaluable funds for our conservation programmes across the globe. 

This role would be ideal for an aspiring major donor or trusts & foundations fundraiser or someone who loves to research, has an interest in data, an eye for detail and is passionate about fundraising for environmental causes. There will be a strong focus on ethical fundraising practices such as GDPR compliance and completing due diligence on prospects. 

We will provide induction training and appropriate ongoing support and guidance relevant to the role. By the end of the volunteering opportunity we hope that you will be a confident fundraising researcher with the ability to identify funding sources, make good judgement calls and be able to support fundraising managers. 

This role is based remotely.

Role commitment: flexible but ideally between 5-12 hours per week, spread over over 1-2 days

We will be reviewing applicants on a rolling basis so please get in touch as soon as you can.

The ESOL (English for Speakers of Other Languages) Service

Our ESOL provision is part of the Centre’s Employment and Learning Service, which also includes digital inclusion and employment support.

We have qualified volunteer ESOL teachers providing 1:1 support to clients who want to improve their English.  We also have a couple of volunteers running small conversation classes at the Centre, within our Family Services.

We now want to expand our ESOL offer to include learning opportunities offsite in a group setting to adults and young people in temporary accommodation, mainly asylum-seeking families.

What will you be doing?

• Conversational English with a small group
• Find out from your students what areas they want to cover and what skills they want to develop
• Encourage a positive atmosphere where students feel they can make mistakes
• The aim of the groups is to help our clients to become more independent and to pursue their social and professional goals. 
• Be aware of the variety of levels within the class, providing support for weaker students and challenge for stronger ones
• Give students encouragement and constructive feedback
• To liaise with the manager of Family Services and communicate any issues that arise with the class 

How does this role make a difference?

This support provided by volunteers to our clients really helps them progress with their English. Often clients do not have opportunities to learn English or interact with an English speaking person, so this opportunity is invaluable to them. Improving our clients English also enables individuals to access our other services such as welfare rights and Immigration advice services, digital inclusion, which will in turn, improve their employment prospects and assist in integration in their local community.

Who will you be helping?

Our clients are refugees, migrants and asylum seekers who are unable to afford or access English classes at colleges. We have many clients at the Centre who need support with their English.

What are we looking for?

• Experience in teaching English as a second language to adults in a group setting and to mixed abilities and a range of languages.
• A recognised ESOL/EFL teaching qualification such as CELTA.
• Good communication and organisational skills.
•  An awareness of some of the issues that affect refugees, asylum seekers and migrants.
• A commitment to upholding the Centre’s values of valuing each person, welcoming, encouraging potential, working together, reflecting and improving.

Time Commitment:

The class will run on Wednesdays from June 2025, from 10.30am – 12/12.30pm. We ask for a commitment to run this 90 – 120-minute class for at least two terms ideally. 

How will you be supported?

•  You will be supported by our Volunteer Coordinator, the Manager of Family Services and the wider team
•  You will receive a Centre induction.
•  You will have access to e-learning modules on a range of topics.
• You will be reimbursed for reasonable and agreed ‘out of pocket’ expenses such as travel.
• You will be invited to social and other events

As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Chatting to customers, giving great service on the till.
• Selecting, sorting, and pricing donated stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Accepting donations from members of the public, speaking to the donors and asking them a few questions..
• Following clear instructions to label donations in order to maximise income.

About Nova:  

Based in North Kensington since 1983 and serving its poorest wards & those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.   

Reaching 2,500+ people each year, we believe in improving people’s lives one person at a time, helping committed and motivated individuals to achieve their potential by:  

• Developing knowledge, education and confidence 

• Connecting diverse groups

• Providing opportunities 

Our work, operates on 2 levels:

• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), education, IAG, family programme and volunteering  

• Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action 

Role Description: 

This role will be to act as a teaching assistant to tutors delivering ESOL/ English classes for learners 19+. 

You will: 

• Enjoy working in a team 

• Provide tutorial support 

• Position yourself as a resource for learners 

• Work one-on-one or with smaller groups of learners who need additional help 

You need to be: 

• DBS Checked 

• Confident in the use of IT 

• Some experience of supporting learners with English 

• Committed

• Competent 

• Reliable

• Honest 

• Punctual 

• Patient 

• Fair 

• Open minded 

• Learners may come from various cultural backgrounds and face different learning challenges. You will need to be at ease whether supervising an entire class or working one-on-one with students.

• Comfortable following Nova staff directions and working independently 

Further information: 

• Induction and appropriate training will be provided.

• Teaching or coaching experience would be desirable but not essential. 

***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***

Department: Health and Wellbeing

Role Location: Supporting people in their own homes across the city and county.

Role Support: You will be supported by the Companion Service Team

What is the purpose of this role?

To provide personalised digital/IT support to older people

What impact does this role have?

Supports older people to gain or improve technical skills and to become digitally included. This inclusivity results in reduced loneliness and isolation and helps older people lead more healthy and independent lives.

What activities might you be involved in?

The purpose of this role is to provide personalised digital/IT support to older people to gain or improve technical skills and to become digitally included. This may include but is not limited to supporting with digital access & building confidence skills & motivation to access the opportunities of the internet.

What are we looking for?

· Individuals with an interest in the wellbeing of older people and who are committed to volunteering

· IT literate with good digital skills and who are confident using different Apple and Android devices (including smart phones and tablets, laptops, and smart speakers).

· Individuals who can work with learners with different levels of knowledge and skill and to be able to demonstrate empathy when needed.

· Excellent interpersonal skills.

· Commitment to complete our Volunteer Report Form accurately and regularly.

· Ability to travel to visits either by car or public transport.

When would you be needed to volunteer?

Volunteering will be on an ad hoc basis to meet the needs of the older person that you are supporting in line with your availability.

What training will you be given?

You will be given all the training you need to enable you to carry out your role which will include a thorough departmental induction.

What can you gain from this opportunity?

· The chance to make a difference to an older person’s life

· Ongoing support, ensuring your volunteering experience is a fulfilling and positive one

· The opportunity to learn new skills

· Experience to add to your CV

· The opportunity to meet new people and make new friends

· Reimbursement of travel expenses as defined in the Age UK Notts Volunteer Handbook

Additional Information

Please note an Enhanced DBS (Disclosure and Barring check) is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.

***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***

Reports to: Chief People Officer
Direct Reports: HRBP Lead, HR Managers
Team Structure: Six HR Teams (HRBP team, Recruitment, Learning & Development, Volunteer Relations, Policy, and Engagement) – supported by Senior HR Officers and HR Officers
Location: Remote, UK-based
Time Commitment: 12 months minimum | Part-time | Flexible hours

About the Role
We are seeking a volunteer Head of HR to lead and oversee our HR function at a pivotal time in YouthAdvantage UK’s ambition to become a registered charity.

Reporting into the Chief People Officer, you’ll provide strategic leadership to a multi-layered HR structure, directly managing our HRBP Lead and HR Managers, and overseeing five core teams that support the organisation’s people and culture strategy.

This is an ideal opportunity for an experienced HR leader who wants to give back by mentoring the next generation of HR professionals, shaping policy and practice, and helping us build a strong, inclusive, and values-led volunteer workforce across the UK.

Please note: This is a voluntary and unpaid role. There is no direct financial compensation or future paid opportunity attached.

Key Responsibilities
•Provide overall leadership to the HR function, ensuring alignment with the organisation’s mission and values.
•Manage and coach HRBP Lead and HR Managers to ensure smooth delivery across all people-related functions.
•Oversee and guide the five core HR teams:
oRecruitment – ensuring effective onboarding of skilled and diverse volunteers.
oLearning & Development – supporting volunteer upskilling and capability-building.
oVolunteer Relations – maintaining engagement, support, and wellbeing.
oPolicy – upholding inclusive, clear, and robust HR governance.
oEngagement – fostering culture, recognition, and retention.
•Partner with the Chief People Officer on strategic planning, workforce design, and key organisational initiatives.
•Lead succession planning and ensure continuity across all volunteer HR roles.
•Monitor performance and facilitate cross-team collaboration.
•Champion inclusive, accessible practices across the organisation.

What We're Looking For:
We’re looking for someone who’s experienced enough to hit the ground running and humble enough to grow with us. 
You’ll be most successful in this role if you have:
•Solid operational HR experience, ideally across generalist and specialist areas such as recruitment, employee relations/law, L&D, and policy.
•Previous line management experience, with a demonstrable record of supporting and developing HR team members or volunteers.
•A practical, sleeves-rolled-up approach - someone who is hands-on, accessible, and able to get things done in a busy, volunteer-led environment.
•A strategic mindset, but also the willingness to dig into day-to-day HR activity and problem-solving.
•A collaborative, coaching-ready attitude - this is a great opportunity for someone who has enough experience to stand on their own feet, but is open to being coached by the Chief People Officer to further develop their leadership style.
•Good communication and people skills, with the ability to work across different functions and with a wide range of volunteers.
•An interest in or understanding of the third sector and volunteer engagement is a bonus, but not essential.
•Experience working remotely or in hybrid teams is helpful.
•Above all, a genuine passion for youth empowerment and a belief in what we’re building at YouthAdvantage UK.

What You’ll Gain
•A chance to lead a national HR function with real-world complexity and purpose.
•The opportunity to mentor and develop emerging HR talent.
•Practical experience shaping HR strategy within the third sector.
•Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

Important Information
This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.

Apply Now
If you're ready to roll up your sleeves and help shape a dynamic, inclusive, and youth-focused volunteer organisation, we’d love to hear from you.

Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.

Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.

What you will do as a prison volunteer:

• Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
• Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
• Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
• Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
• Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.

Who we are looking for:

• Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
• Ideally some teaching experience or experience working with socially-excluded groups.
• Someone with a non-judgemental attitude and commitment to rehabilitation.
• Someone who is an excellent team worker.
• Someone who is good at observing personal boundaries.

Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.

You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.

Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers. 

At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.

Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.

Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.

What you will do as a prison volunteer:

• Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
• Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
• Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
• Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
• Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.

Who we are looking for:

• Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
• Ideally some teaching experience or experience working with socially-excluded groups.
• Someone with a non-judgemental attitude and commitment to rehabilitation.
• Someone who is an excellent team worker.
• Someone who is good at observing personal boundaries.

Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.

You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.

Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers. 

At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.

As a stock volunteer, you'll be behind-the-scenes, sorting and organising donations to keep our retail spaces well-stocked. Your keen eye for detail and passion for helping others will ensure our customers always have a great choice of items to buy.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Chatting to customers who drop off donations and other members of the team.
• Preparing stock to be put out on the shop floor, ready for sale.
• Researching valuable and vintage stock.
• Photographing and listing items for the online shop.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

• Support onboarding, training of new volunteers

• Development, updating of training materials for volunteers

• Co-ordinate deployment of volunteers to specific projects 

• Development of LRC volunteer charter

• Advising Trustees of volunteer needs

• Liaising with team members, Trustees

• Taking part in relevant meetings

• Oversee operations

  • Project materials, equipment

  • Volunteer expenses approval

  • Contribution to website, social media content

Key competencies 

• Training / volunteer experience 

• IT competent

• Team working

• Good intuition, initiative

• Good communication – verbal & written

• Attention to detail

Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!

About the Role:

Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.

- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers.  It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.

- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.

Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.

Why Volunteer with Us?

Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.

Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.

Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.

How do I know it’s right for me?

Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.

We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.

What is the time commitment?

You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group). 

- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.
 

Role Description: 

This role sits within our new Coproduction and Transformation Project

The role of the Co-Production Volunteer is central to the success of the Co-Production and Transformation and Engagement Project. Volunteers bring lived experience, local knowledge, and critical perspectives to support the redesign of mental health services, so they are inclusive, accessible, and rooted in the real needs of those who use them.

This role exists to ensure that service users, carers, and community members have a meaningful voice in shaping decisions that affect care delivery. Volunteers will work alongside professionals, clinical teams, and other stakeholders to challenge assumptions, identify gaps, highlight strengths, and co-create improvements. Whether drawing from personal experiences of mental health challenges, supporting someone through the system, or working in the community, volunteers act as equal partners in transformation. They help build bridges between professionals and service users, promote accountability, and encourage a culture of openness and innovation.

Through structured engagement such as workshops, advisory groups, feedback panels, and co-design activities, the Co-Production Volunteers will contribute to the long-term sustainability and responsiveness of mental health services. Their insights help ensure that care is not only clinically effective but also emotionally safe, culturally sensitive, and aligned with what matters most to the people it serves.

Main Tasks

· Attend monthly co-production workshops, steering groups, or feedback sessions

· Share personal and/or collective experiences to inform service transformation

· Provide administrative support- send and respond to emails, input information on our database

· Review materials and provide feedback (e.g., policies, pathways, information leaflets)

· Participate in recruitment panels, focus groups, and pilot testing where appropriate

· Help create accessible, inclusive spaces that welcome diverse voices

· Promote equality, dignity, and psychological safety within meetings

· Support evaluation activities and co-authoring of reports or recommendations

· Uphold HFEH Mind values and behaviours

We are looking for someone who:

· Has lived experience of mental health challenges

· Good communicator

· Passionate about improving NHS West London Mental Health services

· Are a non-judgmental and friendly individual 

· Lived experience of mental health services (personal or as a carer/family member/community member)

· A commitment to improving mental health care and reducing stigma

· Willingness to share personal insights in a respectful and constructive way

· Openness to listen and engage with others from diverse backgrounds

· Ability to attend meetings and participate reliably (online or in person)

· Basic communication and interpersonal skills (speaking, listening, expressing views)

· Comfortable working as part of a group, including with professionals and other volunteers

· Respect for confidentiality and group boundaries

· Ability to reflect, ask questions, and provide feedback on ideas, documents or processes

· Interest in learning about co-production, service transformation or health improvement

· Respect for inclusion, anti-discrimination, and safeguarding practices

· Willingness to learn digital tools (such as Zoom or MS Teams) with support if needed

· An understanding of the local community context and the challenges people may face accessing care

As part of our commitment to equality and inclusion, we actively encourage applications from people with lived experience of or a strong interest in:

• Black and Minority Ethnic Communities
• Civic Responsibility and Communities
• Disability
• Employment, Education and Training
• Health and Social Care
• Homeless and Housing

What's in it for the Coproduction Volunteer? 

Joining our Service User Network is a fantastic opportunity to get involved with a nationally recognized charity, whilst supporting positive changes within the NHS West London Trust. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organization. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.