Are you someone with brilliant customer service skills? Do you have great attention to detail and organisational skills? Are you ready to join an exceptional team making a huge difference to our Bristol hospitals and community? This might be the role for you….

Over the past 12 months the Above & Beyond fundraising and marketing team has seen a large increase in support for the charity. We are expanding the team to maintain momentum and continue to deliver a fantastic service to our supporters.

Working closely with the Supporter Care Coordinator, you will play a key role supporting the team and helping to provide excellent stewardship and supporter care to donors. You will help administer our fundraising activities, ensuring our fundraising database is up-to-date and donations are processed via a range of payment methods. 

You’ll have an excellent telephone manner and solid administrative experience with a proven eye for detail. You will bring warmth and diplomacy to this incredibly special role.

You will be reporting to the Individual Giving and Legacy Manager but will have opportunities to work across the team and the fundraising and marketing portfolio. This role will offer you wonderful opportunities to develop your experience alongside warm and supportive colleagues.

Please note: at this time Above & Beyond staff are predominantly working from home to limit the numbers in the office at any one time. However, there is the expectation that the successful candidate will be based at the office, where there are COVID-19 safety precautions in place, for one day a week.

Hours per week: 37 | Temporary contract (3 months initially with the potential for extension)

Please send a CV and covering letter to apply.

Location: Flexible, with one day a week in Birmingham

Contract: Permanent

Salary: £60-£65,000

The Canal & River Trust look after and bring to life 2,000 miles of our waterways, believing that life is better by water. The Trust is seeking a Head of Individual and Legacy Giving to develop and deliver their individual and legacy giving strategy to achieve income and donor targets.

Our canals and rivers have been critical over the last few months, providing a safe, accessible space on people’s doorsteps during the Covid-crisis for daily exercise. The Trust want to do much more in terms of delivering on health and wellbeing for local communities through our waterways, and fundraising will be key to that success.

The Head of Individual and Legacy Giving will lead the Trust’s individual giving programmes and develop existing and new propositions, products, audiences, channels and technology and will develop and deliver excellent supporter journeys that build long-term loyalty and value.

The role will lead a small, growing individual and legacy giving team and will act as an ambassador for Individual Giving throughout the Trust and to stakeholders across the country.

The Trust is looking for a confident, collaborative professional with strong interpersonal and people management skills and a track record of building, developing and managing teams of Indiviudal Giving, Legacy Giving and supporter development professionals.

You will have at least ten years of fundraising or consumer marketing experience and extensive experience of developing and implementing individual giving strategies and achieving significant results in increasing income and improving long-term supporter value. You will also have a strong track record in developing regular giving programmes and of direct marketing appeals as well as a thorough understanding of digital marketing approaches and techniques in a fundraising context. Finally, you will be a natural leader with a strategic mindset and a flair for innovation, with the drive and determination to success whilst respecting others.

For an informal conversation prior to applying to this role, please contact Anton Packheiser +44 (0) 7749 858597 or Suzie Spooner on +44 (0) 7960 932 315

These challenging times have required Jewish Care to make an extraordinary response in order to ensure the most vulnerable in the community are protected, supported and kept safe. In line with this, Jewish Care has made a huge and committed effort to make sure every single one of our stakeholders and the wider community are communicated in a clear, open, transparent, honest and timely way during the COVID-19 emergency. Stakeholders have included staff, volunteers, clients, relatives, trustees, expert groups, communal leaders, MPs, and members of the wider community, all these groups are critical to the organisation, we have ensured everything they hear, they always hear from us first, we have carefully managed the press too in order to help achieve this. In order to maintain our usual high standards, the Communications area in particular needs to continue to communicate effectively with all stakeholders both during and after the Covid-19 crisis lasts. As we emerge from this crisis; this role will also provide strategic leadership and support to ensuring the organisation rebuilds and is sustainable as it looks towards the future.

The Interim Director of Marketing and Communications is a key member of the Directorate team and is responsible for developing and driving the marketing and communications strategy and plans across Jewish Care (Covid-19 related and not).

The role also provides strategic and operational leadership to the marketing and communications function, ensuring that the appropriate structures, systems, processes, competencies and brand values are in place and developed to meet and exceed the goals of the organisation's strategy and plans. The role coordinates at a strategic level with all functions of the organisation to ensure a joined-up approach between marketing and communications. The role will participate as a member of the Directorate Team in the development of the Jewish Care reset strategy to take the organisation through these challenging times and in major operational decisions.

Dimensions

In this role the Interim Director is a critical partner to all functions of the charity, making sure that organisation wide business targets are met. Jewish Care's marketing and communications team has an annual income target of £540,000 for 2020/21 with an expenditure budget £700,000 and a team of 9 staff.

Principal Accountabilities/Responsibilities

* Work closely with the CEO and members of the Directorate to provide support and guidance for strategic decision making and the day-to-day operations of Jewish Care so that both organisation wide and functional considerations are taken into account.
* Lead the marketing, and communications strategy as a primary driver of other organisation strategies (including providing leadership and oversight for all marketing and communications required to promote the opening of our Pears Court independent living scheme as the 2nd phase of our Sandringham development, supporting the organisation's brand new Community Services and Care Home strategy and all change management communications generated form our HR department.
* Lead on providing strategic oversight and communication/change management plans for all the organisations internal and external stakeholders ensuring communications are executed and delivered in accordance with these plans by the Head of Communications and PR.
* Deliver all high-profile communications when required for key stakeholders and business critical parts of the business.
* Provide communication leadership and support to members of Jewish Care's Senior Leadership team and the Registered Managers.
* Oversee the tender process and delivery of a new website that supports the needs of the entire organisation.
* Plan, develop and ensure excellent delivery of the organisation's marketing strategy and campaigns, and develop plans to achieve strong brand awareness, growth in income, engagement in our cause and recruitment of new donors and potential service users. Ensure the development of a media plan and key communications/materials both externally (including key fundraising events such as the organisation's annual dinner).
* Take the lead in developing and managing Jewish Care's brand, messaging, direct
* fundraising appeals, advertising campaigns, media campaigns, digital communications, legacy marketing material, and data capture opportunities and other media to engage the community in Jewish care's causes whilst repositioning us in the most appropriate way to reflect the current situation and sensitivities of different audiences
* Lead, motivate, support and develop the team through effective recruitment, performance management, training and development planning to ensure organisational and staff support standards are met.
* Ensure the organisation's brand guidelines are relevant, up to date, shared and communicated and upheld across all internal and external communications created and produced to ensure our b

We’re Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.

We’re unique. Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day.

But we won’t stop there. We want to be there for everyone who needs a transplant; from finding a match, through every step of a patient’s transplant journey. And together we can reach the remarkable day when we can save the lives of everyone with blood cancer.

And now we want you to join our lifesaving team. We are looking for a Senior Individual Giving Officer to join our Individual Giving function, part of our busy, friendly and growing Engagement Division.

Title:Senior Individual Giving Officer (Retention)

Salary:Up to £33,660 per annum (depending on experience)

Contract: Permanent

Hours:35 hours per week

Location:Hampstead, North London (Candidate will need to work from home for the first few months) 

Anthony Nolan is a fast-growing charity with big plans for the future. The Individual Giving (IG) programme was launched in 2009 and is budgeted to deliver a gross income of c.£4.6 million in 2020/21. The IG programme goal is to deliver long term, sustainable income, with integrated cross-team planning and testing across IG, Fundraising, the Register Development team, Brand, Marketing and Communications and Supporter Operations being key to the next stages of development.

This is an exciting opportunity to help shape and grow the supporter retention and engagement programme and develop and test new ideas, creative and channels. Reporting to the Individual Giving Manager, this role will be pivotal in delivering direct marketing retention campaigns and developing supporter journeys including digital, mail, telephone, raffles, cash appeals and legacies in order to retain and maximise financial income and engagement from existing supporters of Anthony Nolan, as well as recently lapsed supporters.

The successful candidate will be an experienced direct marketing project manager and collaborative team player. If you have excellent creative, analysis and relationship building skills across a range of channels, with a detailed understanding of supporter engagement for mass audiences, then we would love to hear from you.

Please make sure to check out the role profile, available on our website when you click to apply.

Please note, we are still actively recruiting to this role. Due to the current ongoing situation, we will more than likely look to carry out video interviews rather than face to face.

What’s in it for you?

Financial

• Pension (employer 5% when you contribute 3% or more),
• Travel Insurance
• Interest free Travel Loan
• Salary Sacrifice Car Scheme
• Life Assurance (4x annual salary)

Wellbeing & Health

• 27 days annual leave in addition to normal public holidays
• 24-hour Employee Assistance Hotline
• Medical Cash Plan
• Cycle to Work scheme
• Gymflex

Family Friendly

• Paid dependants leave
• Enhanced Maternity, Paternity & Adoption pay
• Flexible start/finish times (role dependent)

And more! (full list of benefits available on website)

Together, we can save lives. Join our team and give someone a chance of life.

Anthony Nolan is an equal opportunities & living wage accredited employer.

All applicants must be able to demonstrate the right to work in the UK.

You may have experience of the following: Individual Giving Officer, Engagement, Fundraising, Third Sector, Voluntary Sector, Not for Profit, NFP etc.

You will be passionate about sharing USPG’s vision with a variety of existing and potential supporters.

Your role

• to increase engagement and gifts from churches currently supporting USPG; to engage new churches and supporters; and to re-engage churches whose support has lapsed.
• to increase engagement from individuals and recruit new individuals to become USPG supporters.
• to deliver fundraising appeals and campaigns ensuring that supporters go on a meaningful journey with USPG and become lifelong supporters
• to work closely with the with the wider Mission Engagement Team to ensure there are a growing number of engaged individuals and churches with an awareness of both fundraising and Mission Engagement activity

USPG is looking for someone with

• experience of managing fundraising or marketing campaigns and appeals
• ability to write compelling fundraising copy
• experience of managing a supporter CRM
• experience of and understanding of fundraising within the church context

You will be

• highly organised and efficient
• able to work in collaboration with a small staff team
• excited about engaging with a variety of supporters in order to help USPG achieve it’s mission

This appointment is subject to safer recruitment procedures, including an enhanced DBS disclosure.

Applications must be recieved by 9am on Friday 24 July 2020,  using our application form, CVs will not be accepted.

Interviews will take place on Thursday 30 and Friday 31 July 2020.

Location: London-based Hub in Islington with potential for remote working

Contract: Permanent

Salary: £70,000

Cruelty Free International is the leading charity working to end animal testing for cosmetics globally and is seeking a Director of Audience Development and Fundraising to implement strategies to grow income and deliver key messages across the range of their audiences to deliver a step change for laboratory animals worldwide.

Cruelty Free International’s brand and ‘leaping bunny’ symbol have a high level of recognition globally and the charity is one of the world’s longest standing and most respected animal protection organisations.

This new role will be responsible for the charity’s marketing, communications, audience development and fundraising functions. The post-holder will work closely with the Chief Executive and other departmental leaders to develop and drive innovative and ambitious strategies to engage and increase the organisation’s audiences and at the same time build and maintain a sustainable income base. They will also be a leading advocate for the charity’s cause and a strong communicator that can represent Cruelty Free International at all levels.

The charity is looking for an inspirational leader who is a strategic thinker, but with a hands-on, ‘can-do’ approach. They must have experience of working in a similar role leading a small audience development team and of developing income generation strategies both in the UK and internationally. A strong track record in the field of philanthropy and corporate partnerships is also required. They will also have led and devised successful marketing and communication strategies for business and audience development and will have excellent interpersonal and analytical skills.

Finally, the successful candidate must share a commitment to animal protection and to the values and aims of Charity Free International, to work with them to help create the tipping point for change for laboratory animals.

For an informal conversation prior to applying to this role, please contact Anton Packheiser +44 (0) 7749 858597 or Suzie Spooner on +44 (0) 7960 932 315.

THE SPITALFIELDS CRYPT TRUST

JOB DESCRIPTION

Post Title Individual Giving Manager

Responsible to Head of Fundraising and Communications

Purpose of Post To lead, review and drive forward the strategy to grow income from individual giving. Managing the recruitment and development of individual donors; maximising income through one-off and regular donations, payroll giving, warm mailings, and other donor development activities.   

Salary £19,800 - £21,000 (£33,000 - £35,000 FTE)

Hours 22.5 hours per week (3 days per week)

Location Haggerston
 

Please send a CV and a covering letter as your application.

Introduction:

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery hostel, a Primary Programme and a Training and Development Centre), two supported houses and two social enterprises supporting people into long term recovery from addiction and homelessness. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets. Set up over 50 years ago, the charity was one of the first in the UK to provide shelter to homeless, alcoholic men.

In employment we actively seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates.  We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)).  SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.

Role and Responsibilities:

The Individual Giving Manager is responsible for developing and maintaining relationships between SCT and individual supporters. The post holder will be responsible for identifying and maximising income through targeted communications and stewardship with potential and existing regular donors, high-value donors and patrons. They will also have line management responsibility for the Communications Officer who will be supporting the Individual Giving Manager to increase support from individuals alongside other organisational-wide tasks.

This will role will also include development of the mid level, Major donor and Legacy fundraising programmes.

At SCT the Fundraising and Communications Team works collaboratively to share ideas, knowledge, skills and experience to create a supportive culture. This is something we are proud of and believe enhances our success.

An excellent knowledge fundraising is essential together with the ability to inspire supporters to select SCT as their preferred charity.

INDIVIDUAL GIVING FUNDRAISING

• Develop and implement a strategy for Legacy, Individual, Mid level and Major Donor fundraising with the Head of Fundraising and Communications, adhering to agreed targets and plans
• Review and assess our existing supporters and produce solicitation plans depending on their giving potential.
• Work with the Communications Officer to plan and deliver a regular communications and engagements with individual supporters
• Own and manage the Etapestry database. Providing queries and reports for the team as needed, keeping abreast of improvements or developments with the system and ensuring that all relevant info is captured across the team.
• Maximise the value of current donors, offering different opportunities to engage with SCT.
• Recruit and develop committed givers, maximising income from this area, including encouraging lapsed donors to resume giving and upgrading gifts where appropriate
• Manage ongoing cold supporter recruitment
• Monitor the performance of all donor recruitment activities reporting to management and making recommendations for future investment
• Co-ordinate feedback and updates to committed and high value donors, ensuring that they are kept close to our work and continue to support us
• Work with and support a Fundraising Volunteer to achieve agreed fundraising targets
• Manage and organise relevant project information to support individual giving.
• Provide regular reports to Head of Fundraising and Communications on all fundraising activity, performance and income streams.

OTHER REQUIREMENTS

• To line manage the Communications Officer, ensuring they are meeting their objectives and directly supporting fundraising activities as well as their responsibilities for the wider organisational.
• To work with Head of Fundraising and Communications in developing new ideas for potential improvement or fundraising opportunities.
• Contribute to the targets and plans as agreed with the Head of Fundraising and Communications, whilst contributing to the planning process
• Maintain the security of sensitive personal and other confidential information
• Attend meetings and events as required, which may include some out of hours work
• Maintain a broad and detailed knowledge of the SCT’s services and funding needs
• Identifying own and other’s learning and development needs, liaising with the Head of Fundraising and Communications and attending training seminars, courses and study days as appropriate.
• Undertake such other reasonable duties that may be required from time to time

Person Specification

Essential

Desirable

Skills and Knowledge

• Excellent interpersonal and communication skills
• Ability to influence/persuade a wide range of stakeholders, including through face to face meetings
• Excellent IT skills including MS Word, Excel, Outlook and Powerpoint High level of accuracy and attention to detail
• Ability to prioritise and work to deadlines
• Has proven successbuilding and  increasing income fromindividual giving programme with a range of donors, including regular givers and major donors
• Excellent writing and proof reading skills
• Strong analytical, problem solving skills and methodical research skills with the ability to think creatively and strategically

• Knowledge of the sector
• Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and fundraising codes of practice and regulation

Experience 

• Minimum 3-years experience working in fundraising
• Proven experience and a recent track record of success in raising funds from individuals, including major donors (£10,000+) and direct mailings (physical and/or electronic)
• Experience of developing presentations for clients
• Experience of consistently meeting or exceeding targets
• Experience of databases and audience segmentation and use of data analytics

• Experience of fundraising in the voluntary sector
• Experience of developing relationships in local community
• Experience of creation of budget / forecasting
• Experience of using eTapestry/Raiser’s Edge database
• Experience of working in an organisation supporting individuals with addiction issues

Cultural Indicators

Delivering Results

• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.
• Makes effective, data-driven decisions.

Role Model / Leading by Example

• Is an inspiring role model for others, building trust,living our Vision / Mission and principles and delivering our services accordingly.

Continual Improvements

• Consistently seeks to improve how we do things to achieve and Embraces change and innovation.

Effective Communication

• Communicates clearly effectively, and honestly. Listens to others and adapts communication to suit them.

One Team

• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.

Survivors Manchester is currently looking for someone special, someone that has the passion to ensure that everything this amazing organisation does is of quality, that it remains authentic to its roots, and it continues to deliver on what male survivors want. Are you that person?

For the past 11 years, Survivors Manchester has provided survivor-focused therapeutic and advocacy support to male victims/survivors of sexual abuse, rape and sexual exploitation. We have developed a three tiered approach to services and underpin everything we do with a 'trauma and recovery' framework pioneered by Dr Judith Herman.

As our Clinical Lead (Community), you will help us develop, manage and deliver our quality assured trauma-informed services to over 950 male (including trans and non-binary) survivors annually. You will help us ensure that the 2 - 3 new men that ask for help each day hear our voice and know we will help them develop their own healing journey; and you will play your part in our collective effort to #BreakTheSilence on the sexual abuse of boys and men. 

Whilst you will lead our amazing team of Trauma-Informed Therapists, Independent Sexual Violence Advisors, and Group & Community Development Team; manage our community based services; you will also deliver trauma-informed talking therapy services to identifying male, trans and non-binary victims and survivors sexual abuse, rape and sexual exploitation.

You will be a qualified counsellor / psychotherapist who holds a Diploma in Counselling / Psychotherapy or equivalent and be registered with BACP or equivalent (preferably an accredited member). You will understand issues relating to sexual violence, particularly as experienced by males; have experience of working in a highly confidential setting and of managing workforce teams.

In return for your time, experience and commitment to the organisation, you will receive an annual salary of £33,000 – £37,000; 25 days annual leave (increasing annually by 1 day to max of 30 days) plus bank holidays; company sick pay; monthly clinical supervision; pension contribution; and a range of training opportunities.

If this is a role that you think you could achieve great things in, then we want to hear from you.