These challenging times have required Jewish Care to make an extraordinary response in order to ensure the most vulnerable in the community are protected, supported and kept safe. In line with this, Jewish Care has made a huge and committed effort to make sure every single one of our stakeholders and the wider community are communicated in a clear, open, transparent, honest and timely way during the COVID-19 emergency. Stakeholders have included staff, volunteers, clients, relatives, trustees, expert groups, communal leaders, MPs, and members of the wider community, all these groups are critical to the organisation, we have ensured everything they hear, they always hear from us first, we have carefully managed the press too in order to help achieve this. In order to maintain our usual high standards, the Communications area in particular needs to continue to communicate effectively with all stakeholders both during and after the Covid-19 crisis lasts. As we emerge from this crisis; this role will also provide strategic leadership and support to ensuring the organisation rebuilds and is sustainable as it looks towards the future.

The Interim Director of Marketing and Communications is a key member of the Directorate team and is responsible for developing and driving the marketing and communications strategy and plans across Jewish Care (Covid-19 related and not).

The role also provides strategic and operational leadership to the marketing and communications function, ensuring that the appropriate structures, systems, processes, competencies and brand values are in place and developed to meet and exceed the goals of the organisation's strategy and plans. The role coordinates at a strategic level with all functions of the organisation to ensure a joined-up approach between marketing and communications. The role will participate as a member of the Directorate Team in the development of the Jewish Care reset strategy to take the organisation through these challenging times and in major operational decisions.

Dimensions

In this role the Interim Director is a critical partner to all functions of the charity, making sure that organisation wide business targets are met. Jewish Care's marketing and communications team has an annual income target of £540,000 for 2020/21 with an expenditure budget £700,000 and a team of 9 staff.

Principal Accountabilities/Responsibilities

* Work closely with the CEO and members of the Directorate to provide support and guidance for strategic decision making and the day-to-day operations of Jewish Care so that both organisation wide and functional considerations are taken into account.
* Lead the marketing, and communications strategy as a primary driver of other organisation strategies (including providing leadership and oversight for all marketing and communications required to promote the opening of our Pears Court independent living scheme as the 2nd phase of our Sandringham development, supporting the organisation's brand new Community Services and Care Home strategy and all change management communications generated form our HR department.
* Lead on providing strategic oversight and communication/change management plans for all the organisations internal and external stakeholders ensuring communications are executed and delivered in accordance with these plans by the Head of Communications and PR.
* Deliver all high-profile communications when required for key stakeholders and business critical parts of the business.
* Provide communication leadership and support to members of Jewish Care's Senior Leadership team and the Registered Managers.
* Oversee the tender process and delivery of a new website that supports the needs of the entire organisation.
* Plan, develop and ensure excellent delivery of the organisation's marketing strategy and campaigns, and develop plans to achieve strong brand awareness, growth in income, engagement in our cause and recruitment of new donors and potential service users. Ensure the development of a media plan and key communications/materials both externally (including key fundraising events such as the organisation's annual dinner).
* Take the lead in developing and managing Jewish Care's brand, messaging, direct
* fundraising appeals, advertising campaigns, media campaigns, digital communications, legacy marketing material, and data capture opportunities and other media to engage the community in Jewish care's causes whilst repositioning us in the most appropriate way to reflect the current situation and sensitivities of different audiences
* Lead, motivate, support and develop the team through effective recruitment, performance management, training and development planning to ensure organisational and staff support standards are met.
* Ensure the organisation's brand guidelines are relevant, up to date, shared and communicated and upheld across all internal and external communications created and produced to ensure our b

THE SPITALFIELDS CRYPT TRUST

JOB DESCRIPTION

Post Title Individual Giving Manager

Responsible to Head of Fundraising and Communications

Purpose of Post To lead, review and drive forward the strategy to grow income from individual giving. Managing the recruitment and development of individual donors; maximising income through one-off and regular donations, payroll giving, warm mailings, and other donor development activities.   

Salary £19,800 - £21,000 (£33,000 - £35,000 FTE)

Hours 22.5 hours per week (3 days per week)

Location Haggerston
 

Please send a CV and a covering letter as your application.

Introduction:

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery hostel, a Primary Programme and a Training and Development Centre), two supported houses and two social enterprises supporting people into long term recovery from addiction and homelessness. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets. Set up over 50 years ago, the charity was one of the first in the UK to provide shelter to homeless, alcoholic men.

In employment we actively seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates.  We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)).  SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.

Role and Responsibilities:

The Individual Giving Manager is responsible for developing and maintaining relationships between SCT and individual supporters. The post holder will be responsible for identifying and maximising income through targeted communications and stewardship with potential and existing regular donors, high-value donors and patrons. They will also have line management responsibility for the Communications Officer who will be supporting the Individual Giving Manager to increase support from individuals alongside other organisational-wide tasks.

This will role will also include development of the mid level, Major donor and Legacy fundraising programmes.

At SCT the Fundraising and Communications Team works collaboratively to share ideas, knowledge, skills and experience to create a supportive culture. This is something we are proud of and believe enhances our success.

An excellent knowledge fundraising is essential together with the ability to inspire supporters to select SCT as their preferred charity.

INDIVIDUAL GIVING FUNDRAISING

• Develop and implement a strategy for Legacy, Individual, Mid level and Major Donor fundraising with the Head of Fundraising and Communications, adhering to agreed targets and plans
• Review and assess our existing supporters and produce solicitation plans depending on their giving potential.
• Work with the Communications Officer to plan and deliver a regular communications and engagements with individual supporters
• Own and manage the Etapestry database. Providing queries and reports for the team as needed, keeping abreast of improvements or developments with the system and ensuring that all relevant info is captured across the team.
• Maximise the value of current donors, offering different opportunities to engage with SCT.
• Recruit and develop committed givers, maximising income from this area, including encouraging lapsed donors to resume giving and upgrading gifts where appropriate
• Manage ongoing cold supporter recruitment
• Monitor the performance of all donor recruitment activities reporting to management and making recommendations for future investment
• Co-ordinate feedback and updates to committed and high value donors, ensuring that they are kept close to our work and continue to support us
• Work with and support a Fundraising Volunteer to achieve agreed fundraising targets
• Manage and organise relevant project information to support individual giving.
• Provide regular reports to Head of Fundraising and Communications on all fundraising activity, performance and income streams.

OTHER REQUIREMENTS

• To line manage the Communications Officer, ensuring they are meeting their objectives and directly supporting fundraising activities as well as their responsibilities for the wider organisational.
• To work with Head of Fundraising and Communications in developing new ideas for potential improvement or fundraising opportunities.
• Contribute to the targets and plans as agreed with the Head of Fundraising and Communications, whilst contributing to the planning process
• Maintain the security of sensitive personal and other confidential information
• Attend meetings and events as required, which may include some out of hours work
• Maintain a broad and detailed knowledge of the SCT’s services and funding needs
• Identifying own and other’s learning and development needs, liaising with the Head of Fundraising and Communications and attending training seminars, courses and study days as appropriate.
• Undertake such other reasonable duties that may be required from time to time

Person Specification

Essential

Desirable

Skills and Knowledge

• Excellent interpersonal and communication skills
• Ability to influence/persuade a wide range of stakeholders, including through face to face meetings
• Excellent IT skills including MS Word, Excel, Outlook and Powerpoint High level of accuracy and attention to detail
• Ability to prioritise and work to deadlines
• Has proven successbuilding and  increasing income fromindividual giving programme with a range of donors, including regular givers and major donors
• Excellent writing and proof reading skills
• Strong analytical, problem solving skills and methodical research skills with the ability to think creatively and strategically

• Knowledge of the sector
• Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and fundraising codes of practice and regulation

Experience 

• Minimum 3-years experience working in fundraising
• Proven experience and a recent track record of success in raising funds from individuals, including major donors (£10,000+) and direct mailings (physical and/or electronic)
• Experience of developing presentations for clients
• Experience of consistently meeting or exceeding targets
• Experience of databases and audience segmentation and use of data analytics

• Experience of fundraising in the voluntary sector
• Experience of developing relationships in local community
• Experience of creation of budget / forecasting
• Experience of using eTapestry/Raiser’s Edge database
• Experience of working in an organisation supporting individuals with addiction issues

Cultural Indicators

Delivering Results

• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.
• Makes effective, data-driven decisions.

Role Model / Leading by Example

• Is an inspiring role model for others, building trust,living our Vision / Mission and principles and delivering our services accordingly.

Continual Improvements

• Consistently seeks to improve how we do things to achieve and Embraces change and innovation.

Effective Communication

• Communicates clearly effectively, and honestly. Listens to others and adapts communication to suit them.

One Team

• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.

This is an exciting opportunity to be part of Women in Prison’s Bluebird service. The service works alongside partner agencies to provide psychologically informed support to women who have experienced complex trauma and are screened into the National Probation Service’s ‘Offender Personality Disorder Pathway’.

We are recruiting x2 Female Enhanced Engagement and Relational Support Workers to provide in-depth advocacy, advice and support to a caseload of women who have multiple intersecting needs including a significant history of trauma, mental ill health and/or a diagnosis of personality disorder. Historically other services may have struggled to engage with these women.

We actively encourage applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minoritised women and women who have personal experience of the criminal justice system.This role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

TO APPLY:

To apply, please download and read the Female Enhance Engagement And Relational Support Worker Recruitment Pack including the Job Description and Person Specification and complete the application and equalities monitoring forms in full.

Location: London-based Hub in Islington with potential for remote working

Contract: Permanent

Salary: £70,000

Cruelty Free International is the leading charity working to end animal testing for cosmetics globally and is seeking a Director of Audience Development and Fundraising to implement strategies to grow income and deliver key messages across the range of their audiences to deliver a step change for laboratory animals worldwide.

Cruelty Free International’s brand and ‘leaping bunny’ symbol have a high level of recognition globally and the charity is one of the world’s longest standing and most respected animal protection organisations.

This new role will be responsible for the charity’s marketing, communications, audience development and fundraising functions. The post-holder will work closely with the Chief Executive and other departmental leaders to develop and drive innovative and ambitious strategies to engage and increase the organisation’s audiences and at the same time build and maintain a sustainable income base. They will also be a leading advocate for the charity’s cause and a strong communicator that can represent Cruelty Free International at all levels.

The charity is looking for an inspirational leader who is a strategic thinker, but with a hands-on, ‘can-do’ approach. They must have experience of working in a similar role leading a small audience development team and of developing income generation strategies both in the UK and internationally. A strong track record in the field of philanthropy and corporate partnerships is also required. They will also have led and devised successful marketing and communication strategies for business and audience development and will have excellent interpersonal and analytical skills.

Finally, the successful candidate must share a commitment to animal protection and to the values and aims of Charity Free International, to work with them to help create the tipping point for change for laboratory animals.

For an informal conversation prior to applying to this role, please contact Anton Packheiser +44 (0) 7749 858597 or Suzie Spooner on +44 (0) 7960 932 315.

Contract type: Permanent (subject to six months’ probation)
Working hours: Full time – 35 hours per week
Starting salary: £27,000 per annum (FTE)
Deadline for application: 13.07.2020 (4.00pm)
Flexible working applications including job shares are welcome.

A strong personal connection with East London would be a real asset, and candidates should bring a passion for working with and engaging the diverse community around us and an understanding of their needs. 

For further information, please visit our website vacancy page via the Apply button.

Closing date: Monday 13th July 2020 (4.00pm)