Lgbtq youth support worker jobs
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Job Description & Person Specification
Contract: Full time, Permanent
Working hours: 48 hours per week over 4 Nights per week (Monday to Thursday). This will be a mix of sleep in and waking hours.
Starting salary: £25,265.76
Leave: 25 days plus bank holidays (pro rata)
Responsible to: Senior Project Coordinator
Location: 3 Pritchard Street, St Pauls, Bristol, BS2 8RH
Conditions: Employment is on the condition of a satisfactory Enhanced DBS Check (organised by Caring in Bristol) and employment references.
Some of the benefits we offer:
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25 days annual leave plus bank holidays, increasing with 3 years' service
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Flexible working arrangements
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Enhanced 5% pension contribution
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Company sick pay, increasing with 1 year of service
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Individual learning & development budget
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Group Reflective Practice
Job Summary
Z House is an exciting project run by Caring in Bristol, opening in July 2024. It provides emergency short-term accommodation for 18 – 25-year-olds in housing crisis, which is supplemented by daytime support to help people move on to sustainable and appropriate accommodation.
Based in St Pauls, Z house fosters a safe and supportive environment where 4 young people can stay in the Night Shelter at a time until they obtain suitable accommodation.This Role is for 4 Nights a Week, Monday to Thursday, involving a mix of both Waking and Sleep-in hours.
Sometimes working alongside a volunteer, you will be responsible for providing a safe space, listening ear and support for young people using the service.
The role involves starting at 20:30, supporting our young people to settle for the evening before your sleep-in shift from 11:30pm until 07:30 am, in the morning you’ll support the young people and our volunteers with Breakfast and room changeover for the day, finishing your shift at 08.30am.
Shift Times Activity
20.30 – 23.30 Waking
23.30 – 07.30 Sleeping (dedicated night worker room with shower)
07.30 - 08:30 Waking
Key responsibilities
Housing management
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Sign up and induct young people arriving outside of normal working hours
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Ensure the health, safety and security of the building, colleagues, residents, and visitors; taking reasonable care to protect yourself and all other persons, complying with health and safety legislation and procedures; seek guidance as necessary and highlight any significant deficiencies to a senior colleague
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Carry out any required health and safety, housing management, risk management, etc. monitoring, keeping accurate and complete records throughout.
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Identify and report defects in the buildings, furniture, and equipment to promote a safe working environment in line with Health and Safety, following relevant procedures to remedy all defects.
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Contribute to the upkeep of services, ensuring young people’s rooms, communal and colleague areas are well maintained, serviced, safe and clean; maintain accurate and complete records. Supporting Young People
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Assisting Young people to achieve positive outcomes including stated support plan goals, liaising with internal and external colleagues/organisations as required.
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Respond to requests and issues from young people, continually assessing housing needs and risks.
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Provide support and guidance for young people as appropriate
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Promote the participation and involvement of young people within and outside the organisation to elevate users’ voice in the delivery of the Z House service.
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Ensure all relevant records (including case-notes, safeguarding, incident, and other logs) are completed for all shifts.
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Providing detailed handover notes for the Young People in the shelter
Volunteer support
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To support and provide guidance to volunteers who will sometimes partner you on shift
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To be the point of contact for volunteers if they need to raise any concerns
Other
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You will be one part of a two-person Night Support Team, so communication and detailed recording of information is necessary for the team to deliver a high level of support to young people safely and effectively
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Ensure all shift tasks and processes are completed satisfactorily, including a comprehensive handover for the Z House Coordinator.
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Safeguard the welfare of children, young people, and adults at risk, working within Caring in Bristol’s safeguarding policies, Southwest Child Protection Procedures, and local procedures for safeguarding adults at risk.
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Carry out day-to-day administrative functions to ensure that all records and files are maintained and stored securely in line with the Data Protection legislation.
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Provide a diverse and culturally sensitive service, ensuring that anti-discriminatory practice and equality of opportunity are promoted within all aspects of Caring in Bristol’s services. The list of tasks is not exclusive, and duties may be varied from time to time, with the job description being subject to review and periodic amendments.
Personal Specification
We expect you to meet most of these criteria. However, we don’t expect you to meet every point and welcome applicants with transferrable skills and an ability to apply themselves in a new context.
Essential
• A desire and willingness to learn about the effects that experiencing homelessness have on young people in our city
• A willingness to learn and uphold Caring in Bristol’s safeguarding Policies and Procedures
• Ability to listen to and communicate effectively with young people.
• Able to record case notes accurately and clearly and safely handle data in line with Caring in Bristol’s GDPR policies
• Ability to remain calm in a crisis with the skills to deal with incidents or urgent situations safely and pragmatically
• Able to work with vulnerable people, operating with sensitivity as well as assertiveness maintaining professional boundaries
• A high attention to detail for health and safety issues
• High standards of cleanliness and housekeeping
• Effective communicator
Desirable
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Experience of working with vulnerable young people
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Experience of working with people from overrepresented communities in homelessness statistics such as those who identify as a part of the LGBTQ+ community, Young people who are experiencing displacement and those who are part of ethnically and culturally diverse communities
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Experience working in supported accommodation
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Be able to demonstrate understanding of safeguarding principles and practice.
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Experience of working alongside and guiding volunteers with an understanding of how to do this effectively
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Flexible problem solver, reliable and good at timekeeping
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Have a willingness to uphold Caring in Bristol’s values and work towards our overall mission
Equity, Diversity and Inclusion
Caring in Bristol believes strongly in equity and respect for every individual. We know there are some demographics under-represented in our workforce, and we are actively seeking ways to create accessible opportunities that expand the diversity of our staff and volunteers.
We welcome applications from everyone who meets the requirements of the Person Specification. Due to the nature of our work, we especially encourage applications from people with lived experience of homelessness.
Caring in Bristol is an inclusive workplace that offers flexible working options wherever possible.We are committed to actively supporting the wellbeing of our staff and encourage a healthy work/life balance. If you require any reasonable adjustments at any stage of the recruitment process, please do let us know in your application form.
The client requests no contact from agencies or media sales.
Thank you!
About the role
You will join a team managing Galop’s specialist advocacy services, providing support to LGBT+ victims and survivors of abuse and violence in the UK, with a specialist focus on hate crime and hate-motivated abuse. You will work within the advocacy management team to deliver advice, support, and advocacy to thousands of LGBT+ victims and survivors of interpersonal abuse and violence each year.
You will manage a team of specialist advocates and triage workers providing needs-led support, information and advocacy to LGBT+ survivors of a range of violence and abuse. You will work with the Head of Advocacy and other advocacy managers to ensure that survivors have access to needs-led, timely support that is right for them, maintaining high quality, consistent support across our advocacy and one-to-one support, whether that is in-person or remote.
You will have an in depth understanding of the spectrum of violence and abuse that LGBT+ people are subjected to, including the causes, impact and barriers to accessing services. You will use your expertise to represent Galop with key stakeholders, advocating for the needs of the community.
You will also have management and oversight of the CATCH Partnership, a pan-London consortium of by-and-for hate crime support services, that cover all protected strands of hate crime across race, religion, disability, sex, sexual orientation and transgender status. You will need to have excellent partner management skills and be able to lead and support a diverse range of organisations with an understanding of their specific needs and challenges.
You will be responsible for ensuring that data collected about the service is collected consistently and use this to report to funders. You will develop and maintain relationships with funders and ensuring that the service is effectively demonstrating the different that it makes. You will work with the Head of Advocacy and Director of Services to develop bids for new or continued funding for frontline services.
For more information on this role please go tour our website
Location
Galop’s offices are located in London. This role will have the option of hybrid working with at least 2 days per week worked in the office.
Hours
Full Time (35 hours per week)
Contract
Fixed Term (1 year with possible extension)
Line manages
Advocates and Triage Workers
Reports to
Head of Advocacy and Support
Salary
You will start on scale point C1, £41,534.79 per year (including £ 4,212.01 London Weighting)
Closing Date
Applications should be submitted by 10am on 31st May 2026.
First round interviews will be held w/c 8th June 2026.
The client requests no contact from agencies or media sales.
Thank you!
A little bit about the role
Location: National. If London-based you will be required to attend the office 2 days per week.
Contract: Full Time, Permanent
Salary: £50,242.40 (£53,747.68 inclusive of London office allowance) plus competitive pension
Please note that this role will be closing on Thursday 14 May at 9am.
This role provides leadership to three Partnerships and Placements Managers (PPMs), with responsibility for sustaining and securing strong partnerships with local authorities (LAs) and children’s trusts across their region.
The postholder will have strategic ownership of sales activity against recruitment targets across several programmes, with scope for future growth and expansion of business development activity as the organisation evolves.
Specifically, the role will have overall ownership for the achievement of partnerships targets in their area for the Approach Social Work programme, to develop and support 600+ Fellows (alumni) annually. This is directly linked to achieving Frontline’s organisational objective of having 4,000 impactful Fellows by 2025, who will create social change for children without a safe or stable home.
Working closely with Principal Practice Tutor colleagues, the role will manage and escalate partnership risk within local authorities, ensuring timely resolution and strong ongoing relationships.
The role will also support the Head of Partnerships and Placements in:
- Cultivating a high-performing, positive culture within the partnerships and placements team
- Creating more meaningful relationships and networks with LAs
- Advancing our charitable aims around diversity and inclusion, leadership and innovation – therefore supporting better outcomes for children and families.
Please review the job pack for full list of responsibilities.
Please note: This role is advertised externally as Partnerships Lead for clarity, with Principal Partnerships Lead being the full internal job title.
A little bit about you
We are looking for a strategic and relationship-focused leader who thrives in a fast-paced, target-driven environment. You will bring strong experience in business development, partnerships or account management, with a track record of delivering against ambitious targets and building long-term stakeholder relationships. You will be an effective people manager, able to set clear expectations, coach high performance and create a culture of accountability and ownership. A confident and credible communicator, you will be comfortable leading pitches, influencing senior stakeholders and navigating complex partnerships.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.
Registered Charity
101 - 500
To make life better for children at risk of harm, by improving the services that support them.
The client requests no contact from agencies or media sales.