Link worker jobs

As Managing Director, you will provide strategic direction for the charity, employing a collaborative leadership style to ensure that the achievement of the charity’s vision and objectives is supported by an engaged and culturally healthy staff team.

You will ensure the projects are run in-line with our policies, legal requirements, and budgets, with an overarching understanding of the charity’s finances and fundraising.

You will also be a figurehead for the organisation, effectively networking, partnering and influencing across sectors.

Lastly, but most importantly, you will be passionate about the transformative power of connection across division, and how the projects we create serve this core purpose.

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.

Job title: Education, Training, Employment (ETE) & Move on Worker

Westminster, London

Salary: £33,132 plus benefits

Contract: Permanent, full time (average of 35 hours in a 40 hour week) 

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an Education, Training, Employment and Move On Specialist to provide high quality, effective support with our 5 residents in our move-on accommodation, Basil Hume House. This is an exciting role in our Supported Accommodation Team that will work collaboratively as part of a committed team to deliver an outstanding service and a range of personalised support that focuses on Education, Training and Employment and empowers residents to achieve their goals in moving on to independence and thrive in adult life. You will also develop, plan and facilitate a programme of activities to increase resident wellbeing and independence and develop and maintain local partnerships to provide a holistic range of support for residents.

Please refer to the job description for further information. 

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. If you are invited to interview, you will be asked to complete an application form before attending due to the safeguarding regulations within our supported accommodation.

This is a full-time role. You will work an average of 35 hours in a 40-hour week worked on a rolling rota (including weekends and Bank Holidays). Shifts are 8 hours (inclusive of a 1-hour unpaid lunch break) and include early, late and flexi/cover shifts.

We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check. This role requires an enhanced plus barred lists DBS check. If you are successful and have previously spent time working abroad, you will be required to obtain evidence of no criminal conviction from those counties. This is a safeguarding requirement.

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.

Applicants must have the right to work in the UK. We are unable to sponsor visas. 

Benefits

· 26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Additional discretionary wellbeing and celebratory days

· Access to Blue Light Card discounts

· Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.

· Life assurance cover (after probation passed)

· Season ticket loan

· Training and development opportunities

Advocate

Part-time: 18.5 hours per week

Band E | £24,915 FTE | £12,457 actual salary + benefits

Hospital based with an element of home working

We have an exciting opportunity for an empathetic and caring individual to join the Patients’ Representative Service working across both Queen’s Medical Centre and Nottingham City Hospital, supporting older and vulnerable people.

Do you have the skills to represent, advocate and support people and their families, enabling them to make informed decisions around a wide variety of issues? Would you like a busy and diverse role which sees you working in hospitals, liaising with statutory and 3rd party organisations to help older and vulnerable people achieve their desired outcomes and get their voices heard? If so, we’d like to hear from you!

Candidates should have a good understanding of the needs and concerns of older and/or vulnerable people. You will be self-motivated, yet a team player, with excellent communication, organisational and strong IT skills, and be committed to the values of Age UK Notts. Experience of providing advocacy is not essential as full training will be given.

As an employee of Age UK Nottingham & Nottinghamshire, you will be eligible for our attractive package which includes 24 days annual leave (Pro Rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules). You will also have access to a Blue Light Card, BUPA Employee Assistance Programme and a range of retail, travel and lifestyle employee discounts.

Download the job description for full details and follow the link below to apply on our jobs page.

Closing date: 9.00am on Monday, 8th December 2025.

Age UK Notts promotes equality and diversity.

Registered Charity Number: 1067881

“SHARING OUR FUTURE”

THE ANNUNCIATION MARBLE ARCH

Heritage Manager

Region:  Central London

Fee: up to £40,000 inc per annum 

Job Type:Part-time, 4 day/week (18-month contract)

Closing Date:12noon on 01/12/2025 with shortlisted interviews in early December

Link / Contact details to apply: 

Please email your CV and a covering letter to Fr Lincoln Harvey with the Email Header “Heritage Manager role”

Project Overview

The Annunciation Marble Arch has received Development Funding from The National Lottery Heritage Fund for the “Sharing Our Future” project. We seek to appoint a Heritage Manager to oversee and co-ordinate the Development Phase, which is set to run for 18 months.A Design Team, QS, and specialist consultants will need to be competitively appointed to complete a list of required document/studies for the Delivery application. Design development needs to be completed to RIBA Stage 3, Faculty, planning, and consents need to be in place, and all partnership funding must be raised or pledged.

The Annunciation Marble Arch is a large Grade II* listed building designed by Sir Walter Tapper, a leading 20thC architect. It is on Historic England’s ‘At Risk’ Register.The building is hampered by several problems and barriers.The project will make inroads into improving the church’s condition through repair and conservation of the fabric. There will be a focus on the deteriorating nave and baptistry roof, addressing windows and high-level stonework, with re-ordering and access improvements. 

The church is a popular and increasingly well-used church close to Oxford Street in London’s West End. The “Sharing our Future” project focuses on creating a hub to benefit the D/deaf community with whom the church is now continuously in dialogue.Activities have been piloted and links forged for a two-year activity plan directed towards providing skills training and other heritage activities for the D/deaf, targeting c.2,000 D/deaf people annually.The Heritage Manager will therefore work closely with a part-time Community Support Worker (CSW) whose primary role will be to ensure the project is delivered with a seamless overlay of the participation of the D/deaf community. The BSL qualified Interpreter will provide communication support at a range of meetings and events to participants with varying degrees of hearing loss. The Heritage Manager will also work closely with all project stakeholders and partners, including, primarily, the Project Activity Planners.

Summary Programme 

·  Oct 25 – March 27: Development Phase 

·       March 27:Submit Delivery bid

·       June 27: Delivery Decision 

P/T Heritage Manager:Executive Summary

The successful candidate will provide leadership for this BSL-focused Project reporting to the PCC, which may delegate line management responsibilities to the Chair of the Steering Group Committee involved in strategic planning, management, execution, and coordination with internal and external stakeholders.In order to achieve the goals of The Annunciation, he/she will oversee design development to RIBA Stage 3 and oversee the preparation of key documents.

The Heritage Manager will be a strategic thinker with an understanding of the planning and delivery of projects funded by the Heritage Fund. They should have a strong background in project co-ordination and possess the ability to move adeptly between big picture thinking and day-to-day operations, where it will be necessary, for example, to process his/her own admin. 

The Heritage Manager will be comfortable working in a start-up environment, being able to demonstrate experience of extensive community engagement, as well as an understanding of and empathy with the ambitions and vision of the Annunciation, Marble Arch and the needs of a Grade 11* listed building. They will have a strong commitment to the principles of equality, diversity and inclusion. We are also looking for a candidate that has experience of working with the D/deaf community preferably,and will therefore be well positioned to work successfully to integrate key partnerships with the BSL community with the help of the specialist Community Support Worker.

The task will be to ensure the project is delivered within time and to budget in accordance with an agreed programme, budget, and checklist of deliverables, as well as working closely with all project stakeholders and partners, including the D/deaf community.

Tasks

·Full compliance with the requirements of the National Lottery Heritage Fund, ensuring that all conditions are met.

·To become acquainted with all project documentation and acquire a sufficient knowledge of the detailed complexities of the objectives of the Project to be able to oversee it to a successful conclusion.

·To be proficient in Excel, and be able to ensure budgets and cashflows are kept up to date establishing an effective cost management system to approve consultant payments/ invoices and maintaining a record of expenditure. 

·To maintain a project risk register updated monthly in conjunction with the Design Team and other consultants.

·To follow closely a detailed Project Grant Chart, encompassing all Project milestones.

·To establish other project management systems and procedures that ensure the smooth running of the Project, presenting them to the Project Steering Group for approval and then implementing them.

·To ensure all members of the Project Steering Group are aware of the tasks and responsibilities attributed to them and also to the Design Team. 

·To establish a meeting structure, laying down procedures for convening, chairing, attendance, function, frequency and responsibility for recording of meetings and circulation of information (Design Team and Project Steering Group meetings) and to act as the focal point of contact between the Project Board and the Design Team.

·To establish effective communications and a clear and visible distribution of information. Of particular importance is a requirement to have regular meetings with the Chair of the PCC and the Sharing Our Future Steering Group Chair.

·To participate in regular Design Team meetings to monitor progress and identify any problems or issues.

·To develop a Project Change Control strategy, establishing an appropriate method for managing and controlling change on the project. 

·To check that all appointed consultants and contractors fulfil their contractual obligations.

·To work with the BSL Community Support Worker to build effective relationships with BSL stakeholders and partners associated with the Project. 

·To procure all consultants required, compiling tender enquiries, identifying possible tenderers, agreeing tender lists, managing the consultant tender process, coordinating the evaluation of tender submissions and compiling tender reports.

·To ensure consultant contracts/ letters of appointment are prepared, providing feedback to unsuccessful tenderers if required. 

·To coordinate and review all financial matters with the appointed Quantity Surveyor and Annunciation Treasurer and to ensure that all necessary Heritage Fund financial requirements and conditions are met.

·To prepare the R2 Delivery application to the National Lottery Heritage fund

·To oversee the Development Phase Evaluation 

Skills and attributes

·Exceptional communication skills, including the ability to speak and write effectively, compellingly, and persuasively.

·A commitment to leading real lasting change for the Annunciation and resulting implementation of change/improvement processes.

·Ability to manage multiple projects while managing competing priorities.

·Ability to manage budgets and allocate resources effectively and responsibly.

·Ability to manage volunteers and deploying them on the project where required.

·A willingness to develop knowledge and an understanding of the D/deaf Community. 

Qualifications and Experience

·Relevant professional qualification(s) (or equivalent experience).

·Demonstrable ongoing commitment to professional development.

·Experience of working with places of worship and or heritage sites to deliver specific outcomes, and preferably experience of working with the National Lottery Heritage Fund.

·Experience of working with a wide range of partners across sectors, at national, regional and local levels.

·Experience of delivering regeneration initiatives and projects.

·An ability to demonstrate a good understanding of current conservation principles and techniques. 

·Demonstrable experience of procuring and managing consultants and contractors and managing successful contract negotiations. 

·A sound general business understanding including an appreciation of current market trends and activities in the heritage sector. 

If you are D/deaf and would like to apply for this role we can offer an informal conversation about the role via zoom - and can also provide a BSL interpreter for that conversation. If someone wishes to apply via BSL in a video recording, we will accept that form of application.We welcome all applications from a wide range of candidates and are especially keen to hear from candidates with BSL backgrounds and whose backgrounds are currently under-represented in the heritage sector. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. Selection for roles will be based on individual merit alone and there shall be no discrimination on the basis of age, disability, sex and gender, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

Acknowledgement

Using money raised by National Lottery players, The National Lottery Heritage Fund supports projects that connect people and communities with the UK’s heritage. Sharing our Future is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to create the post of Heritage Manager for this project.

We’re looking for an organised, detail-focused leader to run our winter night shelter across multiple church venues. You’ll coordinate and support volunteers and our Resettlement Worker, ensuring the shelter runs smoothly, safely, and with Christ at the centre of all activities. This hands-on role requires experience leading or working with volunteers, strong communication skills, and the ability to manage complex, community-based projects. A driving license and DBS check are essential.

We have an exciting opportunity for a Triage & Early Interventions Officer to join the team in North Wales working 37.5 hours per week. The ability to converse in Welsh is desirable for this role.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in the Victim Help Centre, in St Asaph, North Wales and working in liaison with North Wales Police and other relevant agencies.

In this position you will contact Victims by telephone to undertake a comprehensive needs assessment and commission a range of services to support identified needs if appropriate.

You will refer victims to partner agencies and contact approved suppliers to deliver services to victims. You will also direct referrals to appropriate colleagues to allocate Victim Support workers for further support.

You will identify and manage the victims immediate service needs and contribute towards risk assessment processes and following agreed safe contact processes and recording all contact securely.

The nature of service required will vary depending on individual circumstances and specified outcomes will be achieved through building trust and confidence with victims who will be vulnerable and have complex needs.

Level 4 Welsh Language skills and the ability to communicate fluently through the medium of Welsh is desirable for this role.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Who are you

You are qualified chef or catering professional who is excited by the prospect of developing training, business partnerships and product development in conjunction with the staff and volunteers at our community garden, kitchen and nursery in Richmond.

About your values and strengths 

You will be someone who:

• Grasps new ideas and opportunities and runs with them
• Has the energy and skills to share their knowledge with others
• Is a powerful advocate for learning and development, particularly for people with learning disabilities
• Will be able to mobilise the skills and resources of staff, volunteers and users of the service to deliver work and the work of the kitchen and its development
• Will see the value of, and maximise the opportunities available to through the work of the community garden, its produce and the resources to be developed from it.
• Is confident in approaching other organisations and individuals to drive business and operational development

What we want you to do

Out "Kitchen at the Stud" project is a new initiative funded in partnership with the Royal Borough of Richmond. The Kitchen is a fully refurbished resource at the heart of our Horticultural Service based in grounds of Hampton Court Palace.

The Community Garden is an extensive horticultural resource and the kitchen project is an integrated part of our developing programme of learning and skills development. The Kitchen Lead will work with the garden team in building the kitchen into both a publicly accessible amenity, a training resource, seasonal cafe available on open days and for targeted group dining in addition to exploring the potential for product lines for public sale.

What you can expect from us

Balance is a specialist provider of community based support and services across SW London to people with learning disabilities and enduring mental health support needs. We are:

• A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do.
• A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships
• An organisation supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.

• Entrepreneurial, outward facing, collaborative and embrace the testing of new ideas and initiative.

Additional Benefits of working for us

• A commitment to training and professional development to support internal progression in and beyond the charity.
• Inclusion in and a 3% employers contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus bank holidays and an additional day off for your birthday.
• Access to a range of discount schemes including Blue Light Card
• Access to the charity's employee assistance programme.
• Access to travel card loan, and bike to work scheme.

Salary: £37,280 starting salary (salary range will increase to max £39,862 via the length of service) per annum pro rata plus Inner London Weighting £4,324 if living in London pro rata per annum.

Contract: Fixed-term basis until 31 August 2026 with the possibility of further funding.

Hours: Part-time 24.5 hours per week (excluding lunch breaks)

Location: London Office. The role is primarily focused on Greater London; therefore, regular travel within London is required.  You will also be required to travel across the UK on occasion. We will consider UK-based hybrid working options.     

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

To succeed in the role you will need to demonstrate:

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it. 
• Strong knowledge, understanding, and experience of those communities affected by the Windrush scandal particularly in Greater London.
• Advancing anti-racist practices, with a deep understanding of the racialisation of UK immigration policies and their impact on communities.
• Excellent management and leadership skills.
• Strong facilitation and partnership skills, to build effective networks and engage with new and emerging communities.
• Established coproduction and participatory research skills, including experience of developing Monitoring, Evaluation and Learning (MEL) frameworks that capture impact.
• Understanding of the legal advice needs and experiences of asylum seekers, refugees and migrants.  This includes knowledge of when advice requires regulation, the Immigration Advice Authority's (IAA) regulatory scheme and the experiences of organisations registering with the IAA.
• Excellent project and event management skills, including experience of facilitating sessions related to themes such as anti-racism, shifting removing barriers to power, access to immigration advice and / or involving experts by experience.
• Experience of either applying for/ issuing, grants / funding, managing small grants (either as grant holder or a grant maker) and ensuring grant monitoring and evaluation is submitted to meet the grant conditions.
• Excellent communication skills, demonstrating the ability to create accurate and compelling verbal and written content.  This includes experience of creating impactful blogs, social media posts, presentations and reports in English, adapting to different audiences, including people with lived experience and funders.
• Plan and manage own workload, as well as an open and reflective attitude to own work and experience. 
• Confident in Information Technology to the required standard and willingness to learn new technology.

We want to make sure that we reach to as many potential candidates as possible and that we make the process accessible so we will be running an information session where interested people can come and find out more about the role, the work of the GPP team and the application process.

For the online Information Session via Zoom, please register in advance via the links below:

Information Session date: 27 November 2025 from 9 – 10 am

https://us06web.zoom.us/meeting/register/nc6yQ9GZRRaczl3T-WnJ8g

After registering, you will receive a confirmation email containing information about joining the meeting.

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 on 3rd December 2025

Interviews: 17th December 2025 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

We have a new and exciting opportunity within Victim Support to provide Domestic Abuse case management interventions across Cumbria, as part of the Drive Project we are recruiting 2 x Perpetrator Case Workers (known internally as Case Managers) to cover Westmorland & Furness area.

Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

These roles are based at Kendal Police Station, West Morland & Furness, Cumbria, and involve regular travel. Due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

As a Case Manager, you will strive to make contact and work on a one-to-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risks, and promoting understanding of the impact of abusive behaviours.

You will work closely with the IDVA's (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved. You will support individuals to make meaningful changes and contribute to improved quality of life and safer outcomes-helping offenders move away from the criminal justice system.

You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse, and/or mental health, substance misuse and offending.

We are seeking experienced professionals from domestic abuse, offender rehabilitation, or mental health backgrounds who bring strong case management expertise and a passion for behaviour change. This role involves delivering one-to-one psychosocial interventions with high-risk perpetrators of domestic abuse, aiming to reduce long-term risk to current and future victims/survivors, and children.

These posts will be subject to an Enhanced DBS Disclosure.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

ID: 1626 Senior Practitioner, LifeSkills Intensive

Service: LifeSkills

Salary:

- Starting at £28,884 FTE per annum, rising to £31,698 FTE per annum (pro rata for corresponding part-time hours).

- Additionally, £480 home-based allowance FTE per annum

Location: Posts available in London and Stockton-on-Tees/Middlesbrough

Hours:  18.5 - 25 hours per week available per role (2 roles available, one per geographical area)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity to join our expanding LifeSkills Intensive team.  You will offer supervision and management oversight to support workers primarily in your geographical area. You will be able to retain your practice experience and hold a small caseload and will be part of a wider supportive LifeSkills team.

LifeSkills supports individuals and families to build their confidence, social networks, financial and employability skills.  LifeSkills Intensive provides 1-1 support to those that are furthest away from employment, education and training.  This service is funded by our corporate partnership with Barclays.

Main Responsibilities:

· To line management and supervise support workers in a specific geographical areas as well as an online offer.

· Support with the management of referrals into the service, both in terms of service promotion and also decision making /allocation.

· To oversee and develop the service offer and ensure that this is having a positive impact.

· To hold a small caseload.

Main Requirements (for details check the job description and person specification):

· Experience of supervising, coaching ,mentoring or supporting practitioners

· A sound understanding of safeguarding issues.

· Strong communication skills and aptitude for building relationships

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holiday pro rata

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Redirect to Recruiter” link above and fill out our digital application form

· Closing Date: Monday 1st December 2025 at 23:59

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Berwick or Lisa Handley

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Corporate Partnerships Manager

Service: External Engagement

Location: Hybrid Head office or Homebased

Hours: 37 hours per week (full-time) – there is flexibility to work this role part-time, between 28 - 37 hours per week

For Head Office based roles, we typically work 2 days a week in the office. We also offer the flexibility to work fully remotely. Our office space is wheelchair accessible and located in London, N1

Salary: Starting at £34,256 and rising to £36,158 FTE per annum, plus an additional Inner London weighting (£3,866 FTE per annum) for hybrid London based or £480 FTE per annum for homebased

Contract type: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Family Action has an exciting corporate partnerships programme which has expanded considerably in the past five years. This is a great time for an ambitious and driven fundraiser to join our high performing team and make your mark in contributing to its continued success. Reporting into the Head of Corporate Partnerships, this role will focus on account management including leading on our flagship strategic partnership with Barclays. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our operational colleagues delivering Family Action’s vital services.

Main Responsibilities:

• Overall account management responsibility for key partners including our flagship corporate partnership with Barclays.
• Delivering exceptional account management and meeting agreed partnership objectives on programme impact, income, communications, and engagement.
• Building strong networks and working relationships, both internally and externally, by successfully engaging and influencing stakeholders at all levels.
• Project managing strategic activities, from inception to delivery, and delivering against shared and charity specific goals.
• Proactively seek opportunities to grow our partnerships, maximising income and engagement, and raising external awareness of Family Action’s brand and our work.
• Contributing to the development and success of the Corporate Partnerships Team, support cross-team projects and take on additional tasks and responsibilities as required.

Main Requirements (for details check the job description and person specification):

• Minimum one year’s previous experience of working as a corporate fundraiser in the charity sector or equivalent account management experience in a similar field.
• Experience of working on high value, multi-faceted corporate partnerships which encompass stakeholder management, income generation, employee engagement and fundraising, and communications and campaigns.
• Experience of meeting and exceeding challenging income targets.
• Experience of engaging and influencing with senior stakeholders.

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays (pro rata if job is taken part-time)

- up to 6% matched-pension contributions

- flexible working arrangements

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·       Follw the link to our Careers Hub and apply via our website by clicking the ‘Apply’ link and fill out our digital application form

· Closing Date: Wednesday 3rd December 2025 at 23:59

Interviews are scheduled to take place from 15th – 19th December 2025, virtually, with slots throughout the working day.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Partnership & Strategy Lead - West & Central Africa region

Permanent. Full time

Location: Abuja, Nigeria

Salary: £67,820 per year

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Head of Impact for the Multi-Country Cluster (MCC), the Partnership & Strategy Lead for the West & Central Africa region is s responsible for leading a team working across the cluster and across national boundaries, ensuring that the cluster has a wide and diverse programme portfolio of Civil Society partners contributing to Christian Aid’s global strategy and aligning with organisational values and goals to maximise impact.

The role spearheads the decolonised and localised approach across the cluster and ensures that programme delivery contributes to progress towards Christian Aid’s decolonial journey.

The post-holder will ensure that all work is carried out in line with Christian Aid partnership approach and standards, and ensures demonstrable best practice in programme delivery, including quality and consistency.

As a key member of the MCC Senior Leadership Team, the role collaborates closely with the other leads within the cluster and with global programme colleagues to ensure that advocacy is rooted in community experience for impact, and that learning is carried out in a way that is mutually beneficial to CA and our partners.

Some of the main responsibilities of the Partnership & Strategy Lead includes:

• Lead the cluster programme team to identify, foster and build potential new active and inactive partnerships (e.g. local partners, civil society networks, alliances and relevant government bodies) that can contribute to greater impact in the priority countries.
• Ensure efficient and effective management of Christian Aid’s programmes across the cluster by setting objectives that align to organisational values and goals and ensuring that grants and initiatives are co-designed, strategic and that they connect partners and communities across diverse geographies.
• Oversee both restricted and unrestricted budgets and effectively engage resources required for the MCC partnership portfolio to achieve success.
• Use the decolonised and localised approach as the framework to support cluster-based and dispersed staff to build a diverse portfolio of partners that can deliver locally led responses, be prepared for crises and challenge systems that drive poverty.
• Ensure work is happening across national boundaries, that the local is connected to the global, while horizon scanning and keeping a watching brief for radar countries linked to the cluster.
• Collaborate with MCC Leadership Team, particularly the Advocacy and Policy Lead to ensure advocacy and policy work at national and global levels are connected and rooted in community experience to drive meaningful change.
• Foster a leadership style which reinforces collective responsibility, mutual accountability, open communication, dynamism, interdependence, and organisational learning to support a culture of continuous learning and improvement.
• Liaise with head of operations to oversee delivery of donor commitments and ensure that contracts are managed by the Restricted Funding Manager to enable funds to be released.
• Lead innovative approaches to supporting Civil Society, particularly alongside the ACT Alliance, in Christian Aid’s thematic areas, building alliances, reaching new audiences (including donors) and working with new and different entities to ensure programmes, partners and communities have what they need to eradicate symptoms and challenge structures of poverty.

About you

Who we are looking for

Essential:

• Degree ideally in Social and/or Political Sciences.
• Significant senior management experience.
• Substantial experience in development and/or humanitarian programming.
• Substantial experience leading strategic development through programme cycles, incl. monitoring and review. 
• Substantial experience of leadership and management.
• Substantial experience working with church, ecumenical and Civil Society organisations in a representational role.
• Substantial experience working with multi-donor fundraising and/or consortium working. 
• Substantial experience of application of organisational development, processes and systems thinking.
• Detailed understanding of development issues and best practice.
• Detailed understanding of thinking and working strategically to improve impact. 
• Detailed understanding of contemporary approaches to the evidencing of impact and monitoring of NGO interventions. 
• Detailed understanding of supporting organisations through change and growth.
• Highly developed analytical ability and the ability to identify innovate new ways or working.
• Highly developed communication skills, both verbal and written, and ability to represent in public and the media. 
• Highly developed problem-solving, creative and strategic thinking, and planning skills. 
• Highly developed interpersonal skills with the ability to build relationships with key stakeholders.
• Posts in Francophone contexts, fluency in both French and English (written and spoken) is required.
   

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

We are looking for a dynamic, entrepreneurial individual who has a passion for our mission at Smart Works Newcastle to drive referrals to the service and delivery of our strategic plan.

As Outreach Lead, you will be responsible for looking after and developing our important partnerships with our referrers. You will be the face of Smart Works North East in the local community, which in practice means presenting to partners and potential clients, attending job fairs and events, and identifying opportunities of partnership working to encourage referrals. 

Working in close collaboration with the rest of the Smart Works North East team, you will take a joined up approach to implement the outreach strategy in the north east, and manage our network of over 150 referral partners with the aim of doubling the number of women we support. 

This role would be perfect for someone who loves meeting new people, and able to speak passionately about our service to a range of different audiences. The role would be based at our Smart Works centre in Newcastle, with frequent off-site attendance of events, meetings and presentations across the region. There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, helping with networking and key events support. As part of the wider service delivery team, you will also play an active role in ensuring our volunteer-powered service is delivered to the highest possible standard in our centres.

To apply, please submit your CV and cover letter (see job pack for details of questions) via our portal by 12 noon on Monday 1st December.

We're looking for an organised, confident and resilient Senior Contact Centre Officer to join our Costumer Service Team located at our Head Office in Islington.

£28,500.00 - £29,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* To receive enquiries in all formats and be the first point of contact to resolve or action/escalate accordingly.
* Support the Customer Contact Centre Service Lead in creating a "first time resolution" team culture when handling enquiries, requests and complaints; linking customers with relevant departments, duty staff and undertaking the necessary administration and monitoring.
* First time resolution of informal complaints and transfer formal complaints relating to reactive repairs in accordance with Look Ahead's policy and procedure to the Senior Complaints and Feedback Officer
* To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process.
* Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, void/empty property repairs, insurance, rechargeable, planned, cyclical and servicing works. Monitoring the progress of works orders to including updating, varying, and completing work orders
* Ensure repairs and voids process are updated on CX housing management system at each stage accurately and efficiently.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Approachable and open behaviour. Works as part of a group or team.
* A strong approach and commitment to providing an excellent customer service.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Demonstrates significant confidence and high levels of self-esteem.
* Is respectful, articulate, and sensitive in style of communication, remaining tactful and diplomatic when dealing with difficult situations, able to maintain confidentiality.

What you'll bring:

Essential:
* Supervisory experience including inducting and training other team members.
* Ability to manage and support others with complex cases and enquiries.
* Natural problem solver and self-motivated.
* Understanding of resource management including forward planning, business continuity and rota management

Desirable:
* Knowledge of the housing / repairs and maintenance sector

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds

Pleasee full job decription on our Website