Global Rahmah Foundation

Job Title: Fundraising Coordinator

Location: Manchester

Hours: Full time (40 hours per week)

Salary: Competitive (based on experience)

Experience: Fundraising, 3 years

Global Rahmah Foundation is an international faith based humanitarian charity which strives to alleviate the suffering of needy people.

Our vision is to reach out and provide hope and assistance to some of the most vulnerable people in the world. We work to empower communities by providing them with sustainable, long term assistance to encourage growth and ensure the dignity of those we seek to assist.

We are seeking a highly motivated Fundraising Coordinator to join GRF, based in Manchester. We are looking for a driven, passionate individual to help recognise our fundraising ambitions!

Reporting to the manager, you will be directly responsible for promoting, co-ordinating and supporting fundraising at GRF. You will specifically focus on key areas of community fundraising, donations and legacy fundraising to work towards achieving targets and sustainability of our charity.

The Role:

- To work with the fundraising manager to help develop and maintain key fundraising systems

- Pro-actively work to achieve agreed income

- To actively and effectively promote fundraising opportunities to both internal and external stakeholders

- Increase internal knowledge and confidence in relation to fundraising

- Raise GRF's profile through fundraising activities

- Organise, manage and execute events

-Overlook ticket sales and event promotion

- Help establish and maintain a fundraising database

- Co-ordinate the recruitment and support of volunteers to support local fundraising

We are looking for someone who enjoys the challenges of and has a flare for negotiating, networking and developing relationships across a wide range of external customers including individuals, groups, companies and high value contacts, with the ability to deliver to target.

We are looking for someone who as the coordinator, can work as part of a team, whilst coordinating and pulling together information for the fundraising team, to be a central contact for fundraising activities within the organisation, supporting our fundraising volunteers, ensuring that the fundraising activities make the best use of volunteers, resources and systems to deliver objectives.

Other responsibilities will include responding to general enquiries from supporters, members of the public and internal colleagues in a timely manner, being aware of the overall activities of GRF and to represent GRF at functions when required.

Whilst there is a level of autonomy with this post, and an expectation that the successful applicant will manage their own work volumes and priorities for their workload, there are the inevitable requirements to ensure that all donor information is recorded on the Fundraising Database as appropriate, to work within the agreed budgets as directed, and to complete any other tasks that may be reasonably asked of you by the Manager.

About you:

- Demonstrable community fundraising experience is essential (minimum 3 years)

- Must have a full UK drivers licence and be willing to travel

- Adaptable communication skills

- Ability to work autonomously and self-direct

- Database experience

- Ability to confidently network, develop and sustain partnerships

- Problem solving, solution focused approach

- Enthusiastic and able to motivate both self and others

- Must respect and adhere to Islamic principles

To Apply:

Apply online and attach your CV.

Any employment with Global Rahmah Foundation will be subject to the receipt of satisfactory job references, relevant screening and proof of eligibility to live and work in the UK.

NO AGENCIES PLEASE.

Maternity cover contract from September 2020 to June 2021

Do you want to use your skills in strategic thinking and leadership to promote a culture of client involvement, diversity and inclusion at St Mungo’s?

About the role

You will lead on the development and/or implementation of the Client Involvement and Diversity and Inclusion Strategies. 

You will also lead a high-performing team of five (directly line managing the Involvement and Inclusion Manager) to:

• Involve clients in all ourwork.

• Achieve an inclusive culture where our clients, staff and volunteers feel valued, like they belong and are able to be their authentic selves.

• Take responsibility for monitoring, interpreting and advising on involvement and inclusion regulatory or legislative requirementsand ensuring compliance.

• Support teams and managers and lead change in empowerment, involvement and inclusion across StMungo’s.

What we’re looking for

A strategic leader with experience of delivering organisational change through positively challenging and inspiring practice change in others.

You will have an understanding of legislation, research and different approaches to client involvement, diversity and inclusion. You will be able to apply this understanding in advising others, overseeing a programme of training, analysing data, writing reports for the Board and leadership team and implementing appropriate plans and strategies.

Most importantly you will have deeply held commitment to building an inclusive culture at St Mungo’s for all our clients, staff and volunteers.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish, South West and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on 25 June 2020

Interview and assessments on: 6 July 2020

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Supported Living Services Manager (Mental Health)

Essex (Benfleet) 

£32,077 per annum 

Permanent, Full Time (37.5 hours per week) 

Our client is currently seeking an experienced Services Manager to be responsible for the delivery of a high quality, innovative service(s). In this key role you will demonstrate your strong significant knowledge within mental health services and apply this to meet the needs and aspirations of our service users, commissioners and regulatory authorities. 

Their supported living schemes support adults with enduring mental health needs, they specialise in person centred support in order to provide excellent quality services for their residents. Individuals are supported to undertake activities of their choice, to maintain their independence and seek opportunities for a fulfilled and meaningful quality of life. 

Can you help them achieve this? 

Key responsibilities for this role also include: 

● Positively contribute to the directorates business plan and corporate objectives and to facilitate the active participation of Support Assistants in achieving objectives 

● Develop, maintain and work in partnership with a network of key stakeholders in order to deliver safe, high quality services 

● To identify recommend and implement improvements to the service given CQC and commissioning requirements, best practice and business plan priorities to achieve distinct, high quality service provision 

● To be responsible for the recruitment, development and management of staff in order to provide them with the skills, experience and behaviours necessary to provide a safe, high quality services 

For this role candidates must have: 

● Effective leadership skills or you’ll have significant experience as a deputy/team leader within mental health services, and are now ready for a bigger challenge. 

● Motivation and drive to identify and implement initiatives that will lead to service improvements and efficiencies 

● Excellent people management skills. You’ll have the ability to a high performing Team and therefore meet the needs of each individual who they support. 

● You will have already obtained or are committed to achieving QCF/RQF Level 5 in Management. 

In return for your hard work, we will provide you with ongoing training and support, excellent staff rewards and an exciting future in our services. 

If you are seeking a new and exciting opportunity, apply today! 

Value-based recruitment our client has a value-based recruitment policy which means their selection process is aligned with their core values of Excellence, Care and Innovation - this ensures that, when recruiting, they find the right person with the right values and expected behaviours for the job, who will strive to provide excellent services to the people they support. This supplements their requirements for essential and desirable skills, knowledge and abilities for each role. 

Safeguarding & Recruitment they are committed to safeguarding and practices safer recruitment standards and expects all staff to share the commitment to safeguarding children and people with care and support needs. The successful applicant will be required to provide proof of eligibility to work in the UK. These posts are also subject to satisfactory enhanced DBS checks. 

Equality & Diversity they value inclusiveness and we are committed to embedding equality and diversity at the heart of their work. They aim to be an inclusive organisation, where individual differences are respected, where staff, people who use services, as well as their families and carers, are treated with dignity and on the basis of their merits, abilities and needs, and where everyone has a fair opportunity to fulfil their potential without suffering discrimination or disadvantage 

Casework Coordinator – Devon & Cornwall Prison Resettlement Service
Hours: Part time - 20 hours per week
Contract: Fixed term until 31st March 2021
Location: Devon & Cornwall
Salary: £23,000.00 pro rata 
Closing Date: Friday 19 June '20 (12 noon).

Please note that due to the peripatetic nature of this role the successful applicant will be required to hold a full driving licence and have access to transport for work use.

This role is a fantastic opportunity for a motivated individual to provide invaluable support to individuals moving away from a pattern of offending and into settled accommodation in Devon & Cornwall. The new member of staff will be joining a friendly and high performing team who have made a real difference to individuals seeking to make sustained changes to their pattern of offending. Individuals with a history of homelessness are at significant risk at the point they are released from prison this role will allow the applicant to support the individual into appropriate accommodation and work with them to build happy and healthy patterns of behaviour.  

The purpose of this role is to assess individuals referred by criminal justice partners to establish their suitability to be accommodated in Julian House supported accommodation. The successful applicant will work with these clients to help them establish a home and develop a plan that allows them to meet their diverse support needs. The successful applicant will work closely with criminal justice partners to jointly support the client group and to expand and develop the project.

Benefits: 
 
Julian House employees enjoy a wealth of benefits including:

• Cash health care plan 
• Up to 27 days annual leave (depending on length of service) 
• Employer pension contribution (up to 6% of your gross salary) 
• Employee Assistance Programme 
• Staff Award Scheme 
• 20% Discount at Julian House Charity Shops and Bike Workshops

To Apply: Please apply by submitting an application form outlining why you believe you are suitable for the role, via our jobs page on the Julian House website.

Closing date: 19 June 20 (12 noon).

Interviews are scheduled for Friday 26 June and will take place over Teams video call. 

Casework Coordinator – Devon & Cornwall Prison Resettlement Service
Hours: Full time – 37.5 hours per week 
Contract: Fixed term until 31st March 2021
Location: Plymouth
Salary: £23,000.00 pro rata 
Closing Date: Friday 19 June '20 (12 noon).

Please note that due to the peripatetic nature of this role the successful applicant will be required to hold a full driving licence and have access to transport for work use.

This role is a fantastic opportunity for a motivated individual to provide invaluable support to individuals moving away from a pattern of offending and into settled accommodation in Devon & Cornwall. The new member of staff will be joining a friendly and high performing team who have made a real difference to individuals seeking to make sustained changes to their pattern of offending. Individuals with a history of homelessness are at significant risk at the point they are released from prison this role will allow the applicant to support the individual into appropriate accommodation and work with them to build happy and healthy patterns of behaviour.  

The purpose of this role is to assess individuals referred by criminal justice partners to establish their suitability to be accommodated in Julian House supported accommodation. The successful applicant will work with these clients to help them establish a home and develop a plan that allows them to meet their diverse support needs. The successful applicant will work closely with criminal justice partners to jointly support the client group and tio expand and develop the project.

Benefits: 
 
Julian House employees enjoy a wealth of benefits including:

• Cash health care plan 
• Up to 27 days annual leave (depending on length of service) 
• Employer pension contribution (up to 6% of your gross salary) 
• Employee Assistance Programme 
• Staff Award Scheme 
• 20% Discount at Julian House Charity Shops and Bike Workshops

To Apply: Please apply by submitting an application form outlining why you believe you are suitable for the role, via our jobs page on the Julian House website.

Closing date: 19 June 20 (12 noon).

Interviews are scheduled for Friday 26 June and will take place over Teams video call. 

We are looking for someone to play a pivotal role in working with those using our Welfare and Academy services to transition towards employment through training and work experience within NOAH’s social enterprise.  We are looking for someone who can play an active role in developing an inclusive recruitment service at NOAH, someone who can build new relationships and develop existing relationships with partners and businesses to help participants progress into work experience, employment or volunteering.

The position will appeal to someone with excellent interpersonal skills, skilled networking ability, and who has the caring and intelligent commitment to helping people improve their lives.

Noah’s values and ethos simply expressed are care, compassion, and commitment, and love for the people we work with and serve. Our values are practically expressed in humble service, helping those in need, in poverty and experiencing disadvantage and marginalisation.

In living out these values as an organisation we will seek as a priority to recruit trustees, staff and volunteers who are committed to and actively live out these values in contributing to the work of our teams. NOAH Enterprise is an equal opportunities employer and welcome applications from all sections of the community and from people of all faiths and none.

Interviews will be held on the 16th June 2020

Recruitment during Covid-19
During the COVID-19 restrictions, our interviews will be through video call.
Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight Croydon is located in the heart of the borough on Surrey Street in Croydon, directly next to the market in the centre of Croydon. Our Skylight offers 1-1 coaching around progression, work and learning, mental health and housing to support individuals to end their homelessness. In addition, we work closely with partner agencies including the street outreach team, homeless health team, mental health outreach service, Job Centre Plus and drug and alcohol outreach teams.

About the role
As Housing and Progression Team Leader you will support the Progression Manager to lead a team of inspirational coaches and learning staff delivering life changing services to people who are homeless or at risk of becoming so.

You will be directly responsible for the line management of a number of staff and will deputise as manager for the team as a whole in the absence of the Progression Manager.

Management responsibilities include leading on case management and progression team meetings, delivering 1-1 supervision and Annual Performance Reviews.

In addition, you will hold a small caseload of cases relevant to your skills and experience and will deliver 1-1 coaching and IAG, supporting your members to leave homelessness behind for good.

About you
To be successful in this role you will have:

• Proven line management experience including managing employee performance and supporting staff through a period of change
• Understanding of coaching approaches and the ability to ensure coaching interventions are being delivered to a high standard
• Experience of working with socially excluded and/or vulnerable people and understanding barriers they face to bring about positive change, particularly entrenched rough sleepers

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days annual leave which increases with service to 28 days

 
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. Candidates are required to only address points 1, 5, 6, 7 and 8 of the person specification. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: 21st June 2020 (23:59)

Interviews will be held on Friday 26 June 2020.

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work and to see our work in action, please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards CIH Level 4? If so, this is the opportunity for you!

We are looking for a Housing Officer to join the team to cover the Gloucester and South Gloucester Area.  As a Housing Officer you will be the primary relationship manager for our customers, providing and coordinating an effective front facing customer service. There will also be involvement in new developments. You will work collaboratively with colleagues across the organisation to ensure services are delivered in line within appropriate timeframes. 

To be considered for the role of Housing Officer you will:

- have experience in social housing, or related profession
- have experience of tenancy, estate and housing management
- either hold, or be willing to work towards CIH Level 4 
- have excellent communication and leadership skills 
- be able to apply sound judgement in order to find solutions to situations that arise
- have an excellent customer focus, with an ability and drive to improve customer satisfaction
- hold a full driving licence and access to a suitable vehicle

In return, we provide a generous entitlement to paid holiday increasing with length of service, a pension scheme, a healthcare cash back plan, and great opportunities and support to develop your career.

At LiveWest, we believe in a home for everyone.  We own and manage 36,000 homes across the South West, from Cornwall to Gloucestershire.
 
We take the time to listen to, understand and learn from our customers.  We focus on thriving as a business and employer, so we can deliver more homes and even better services.

Passionate - Relatable - Pioneer - Organised - Encourager - Adaptable - Emotionally Intelligent

Do some of the words above describe who you are? Do you have the passion and motivation to both maintain and develop volunteering in a long established charity? Can you enthuse individuals, church groups and businesses to volunteer? Do you have creative ideas to develop the volunteer experience?

inHope relies upon a dedicated volunteer force of over 500 people from across the city. Our volunteers are both highly valued and central to our work; in fact, without them our four projects could not deliver the services that they are set up to provide to some of Bristol’s most vulnerable people.

Owing to retirement, we have been able to create a new role of Volunteer Manager. We are seeking candidates who are either able to hit the ground running whilst seeking to stretch and grow their skills and experience, or have a proven track record of overseeing a diverse volunteering programme. The charity has a development trajectory which includes achieving and maintaining NCVO’s Investors in Volunteers accreditation and our new manager will take the lead on this important task.

As Volunteer Manager you will be a full member of the Senior Management Team, reporting to the CEO.

• Salary: up to £36K FTE (subject to experience), paid on a pro-rata basis if not full-time;
• Full-Time: 40 hours per week but open to consider part-time of 32 hours per week;
• Workplace pension with matched contribution of up to 5%.

inHope. is a Christian charity that has been working in Bristol for 35 years. We are dedicated to helping those with life disrupting problems, such as food poverty, homelessness and addiction, to establish healthy and independent lives.

There are Occupational Requirements for this role to be filled by a Christian. Our Statement of Faith, Vision and Values, and Equality and Diversity policy are available upon request.

FitzRoy are recruiting for an experienced Service Manager to manage our Day, Residential and Supported Living Schemes in Trafford that provide care, support & enablement for adults with learning and physical disabilities. This exciting opportunity is offered as a full time permanent contract (37.5hours per week), starting in July 2020.

The role:

With the assistance of three Deputy Managers & support from your Regional Manager, you will manage a staff team to ensure a sustainable, quality service is provided in each service, which truly transform people’s lives. You will develop strong relationships with the people we support & their families, demonstrating strong organisational skills & sharing FitzRoy values:

• We see the person - ensure person centred approaches deliver outcomes the people we support want. Develop activities & plans that transform lives according to individual needs, wishes & aspirations
• We are brave - lead, empower & develop staff teams with effective recruitment, training & support. Be accountable for the quality, compliance & financial requirements of the service
• We are creative - develop & deliver innovative & engaging activities & plans to support independence & access opportunities. Create & review annual business plans, taking action to meet agreed performance levels

What we look for:

• Experience of managing Learning Disability Support Services 
• Minimum Level 3 / NVQ in Health & Social Care 
• Passion for leading positive change
• Resilient, resourceful & solutions focused attitude
• Commitment to transforming lives & promoting the rights of people with disabilities
• Drivers Licence & vehicle essential (mileage paid)

What we offer:

• c£32,000.00 FTE
• 25 days annual leave plus bank holidays and rising with service
• Award winning induction, training and leadership development programme
• Pension and life assurance
• Love my Perks online discount membership, 24-hour employee assistance line and Bike to Work scheme
• Enhanced family leave
• DBS application paid for by FitzRoy

This is an amazing opportunity for an established manager to join a supportive & person-centred organisation. If you are an existing manager within social care;  Registered care, Supported Living,  Residential or Day services, looking for a new positive & rewarding role, then join FitzRoy.

Interested? To apply for this role please complete our short application form. 

Early application is encouraged as we regularly review applications throughout the advertising period and reserve the right to close the advert early. No agencies please

About ReachOut

ReachOut is a mentoring charity that works with young people in disadvantaged communities in London, Manchester, Oldham and Liverpool to raise aspirations and help them grow in character and academic attainment. We improve Numeracy, Literacy and Communication Skills whilst reinforcing our core values of Fairness, Self-Control, Good Judgement and Staying Power.

Role Description

We are looking for enthusiastic, collaborative and positive individuals to join our Leadership Programme and become Project Leaders. As a Project Leader you will run a weekly mentoring project at either a primary or secondary school, facilitating the 2-hour sessions alongside other responsibilities. The Leadership Programme is an opportunity to gain and improve your leadership, management and communication skills whilst having a massive impact on the lives of young people. You will be supporting them to raise their aspirations, develop their character, and build their academic attainment and self-confidence. Are you up for the challenge?

Role Details

As a Project Leader you will:

• Spend 2 hours planning and 2 hours delivering your mentoring session each week during term time for 10 - 16 young people and their mentors.
• Manage and support the young people.
• Manage and support the volunteer mentors.
• Attend meetings with school contacts alongside the ReachOut team and provide information to the school when requested by ReachOut.​
• Complete monitoring and evaluation activities to assess project success.​

Please download the information pack for full details about the job role.

Personal Specification

Experience

• Has worked with groups of young people in the range 9 to 16 years old
• Has the potential to take on a leadership role
• Can demonstrate commitment to a cause / activity and has taken an active role in that (e.g. captain of a sports team, president of a society)
• Has professional work experience (e.g. internships, summer placements, etc.) This can include regular voluntary experience but should be positions where you have had responsibility for something, worked to deadlines, worked with others etc.

Skills

• Maths and English skills, (minimum grade C at GCSE or equivalent)
• Communication skills (face-to-face, email, text, phone)
• Good organisation skills (can manage tasks effectively, accurately and in timely fashion)
• Confident in use of MS Word and Excel

Personal attributes

• Passionate about ReachOut’s mission
• Demonstrates ReachOut’s Character Strengths: Fairness, Good Judgement, Self-Control and Staying Power
• Demonstrate good team work skills such as collaboration and delegation
• Open to feedback with a genuine desire to learn and develop personally
• Enthusiastic and energetic
• Excited by challenge
• Prepared to be adaptable and creative
• Positive
• Sociable

Application Instructions

To apply for the Leadership Programme, please visit our website where you can apply. Applicants must ensure they are available to attend a Residential weekend from 4th to 6th September. The residential weekend will be in London. Accommodation, transport from Manchester/Liverpool, breakfast, lunch and dinner on Saturday and breakfast and lunch on Sunday will be provided. Upon completion of the residential training weekend, all Project Leaders will be paid a lump sum of £50.

Application assessments and interviews have been temporarily suspended due to the outbreak of COVID-19. Applicants are encouraged to still apply, however, applications are unlikely to be assessed for a few weeks.

Age United in partnership with Age UK Kensington and Chelsea is delighted to be working together with West London CCG and Kensington and Chelsea Social Council to offer local residents innovative support to address their wider health and social care needs.

We currently have one Social Prescribing Link Worker post available for someone who is passionate about connecting communities with the tailored support they need to live independent and healthier lives, based within Kensington and Chelsea’s new Primary Care Networks. Link Workers provide connections between the GP and community services that can support residents to address their wider health and care needs.

The Link Worker programme is a national initiative from NHS England and NHS Improvement and we are seeking individuals with a background or interest in health, care, public health or voluntary sector services.

We are happy to discuss secondments from Third Sector organisations within Kensington and Chelsea. If you would like to discuss the role, please visit our website for contact details.

Full training is provided.

How to apply

Only applicants who meet the essential criteria will be shortlisted.

We will be shortlisting candidates on a rolling basis until the vacancy is filled, so please do not delay in applying. 

Interviews will take place via video conferencing (Zoom or Skype)

Applications should be sent to Recruitment at Age UK Kensington and Chelsea. Please see the 'Work For Us' section of our website for further details.

Age UK Kensington and Chelsea is seeking experienced care assistants who are available for weekend work, as well as those who are looking for regular weekday work. You will be joining our dedicated At Home Services team who provide a range of support services for adults who are either 55 years and over, or who have physical and learning difficulties. This support may include personal care, respite care, post hospital discharge care and light housework. Please see the Job Description for more detail.

Our aim is to support our service users to stay as independent as possible in their homes, by providing a personalised service to meet their needs. If you are passionate about providing person-centred care and looking for a rewarding role where you will make a real difference to the lives of the people you support, then we would love to hear from you!

Candidates for this role should have a minimum of six months experience and be able to demonstrate that they share our values. Training will be provided.

Age UK K&C are proud to be an accredited Living Wage employer, committed to paying our employees a fair wage that reflects the real cost of living.

Contract and Salary: £10.75 per hour on a zero hours contract.

Benefits of joining our team:

• Free DBS
• Ongoing training 
• Company smartphone
• Stakeholder pension
• Free employee assistance programme

Please send completed applications (or CV and cover letter) to At Home Service, Age UK Kensington & Chelsea, 1 Thorpe Close, London W10 5XL 

About our work and values

Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?

Providence Row works with more than a thousand homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, recovery and learning and training programmes.  Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services.

Providence Row’s Advice & Support service works with rough sleepers and those at risk of homelessness in the London Boroughs of Tower Hamlets and the City of London.  The role of Assistant Personal Advisor (Advice and Support Team) is to engage with and support people who are sleeping rough or vulnerably housed. This is an exciting new position for someone who is keen to develop their skills and knowledge in the homelessness sector. 

Our service is on the front line of both homelessness prevention and the local response to rough sleeping. Beginning with a volunteer led triage assessment process that begins in our Welcome Area clients are allocated according to specialisms in the team covering preventative work and support for rough sleepers. The main emphasis in the service is to do everything possible to move people into appropriate accommodation in a borough or community which they have rights and entitlements to services.  This work is often done in partnership with other organisations, some of which are funded to help people move away from a life on the streets or which may operate in other sectors such as health.

Your contribution to our work and values

Passionate about providing quality support to some of the most vulnerable and excluded people in East London, you will have the drive and ambition to support your team to make positive lasting changes in people’s lives.

You will be keen to develop your skills and learning in working with frontline services, to support vulnerable adults who have experienced homelessness.  You will have good communication skills and a knowledge of how factors such as rough sleeping, mental health and substance use can affect an individual’s confidence and perceived ability to progress.  You will be confident to work alongside our Welcome Area volunteers, supporting them to develop their skills in completing initial triage paper work. 

You will utilise your organisational and time management skills to ensure a smooth running of service. You are an excellent communicator and can create positive working relationships with a wide range of people.