We are looking for a full time Centre Coordinator who is passionate about creating a welcoming and accessible atmosphere for older people in a dedicated space. In this role you will ensure the centre runs smoothly on a day to day basis. This entails a range of responsibilities that focuses on engagement and positive member experience. You will need to have the ability to both organise and prioritise own workload and work flexibly and pro-actively.

About Open Age:

Open Age was established in 1993 and we’re now celebrating over 25 years of championing an active life for older people. Each week we run over 380 different activities for older people from our own three centres and over 60 other community venues. From boxing to ballet, baking to blogging - Open Age’s array of activities improve the physical and mental wellbeing of our members, and in doing so address the issue of loneliness and isolation among older people.

Community Mental Health Outreach Worker

To work within the Islington Central locality core community mental health multidisciplinary/multiagency core team, that integrates services across Health, Social Care and the Voluntary Community Sector.

The main aims of the role:

• Improve patient experience and outcomes
• Ensure people with mental illness have improved access to mental health support
• That care and support is holistic and person-centred, truly orientated towards the promotion and maximisation of individuals’ health, wellbeing and independence
• Health inequalities often faced by people with severe mental illness are reduced
• The new community service approach is a true integration across secondary mental health services, the VCS, primary care, social care, community assets as well as other physical healthcare provision.

Key skills:

The post holder must be able to build effective relationships with people affected by mental health issues, be flexible in their method of support, ensure that a personalised approach is maintained. Be able to work as part of new multi-disciplinary team, develop partnerships with key organisations and play a key role in a test and learn approach to community mental health services.

About you

You will have previous experience of working in similar role or related setting and in working in a person-centred way.

You will have responsibility for managing a caseload, triaging referrals, case work management, connecting people to specialist services or community services to promote independent healthy living.

The role involves working with people who will be experiencing complex issues so you will need good listening and communication skills.

You will need excellent IT and organisational skills, be able to adapt to changing demands and priorities, be solution focussed, decisive whilst remaining service focussed.  For more information see the full job description and person specification.

Fixed term contract for 12 months with a view to extending. 

Please do not apply if you have submitted an application in the past 12 months.

About you

Are you a people person? Can you earn people’s trust? Can you help people find the support they need? Are you fully committed to person-centred services? Will you always “go the extra mile” to make sure people find the best possible solution to their needs?

Our purpose

Within a hospital setting, we work with clinical staff to ensure that people can leave hospital at the right time and with the support and care they need.

Within a community and primary care setting, we use social prescribing to help people reduce unnecessary NHS appointments and find appropriate community and non-clinical solutions to their needs. Our mission is to help health and adult care services to work together to reduce unnecessary demands and make sure people receive the best possible services appropriate to their needs.

The role

The Senior Navigator will be responsible for managing staff within one of eight Hertfordshire "localities", developing local relationships and co-ordinating referrals. The Senior Navigator will support the team to work with people who are frail, vulnerable or unwell, people who are in danger of losing their independence, people who are being discharged from hospital and are struggling with their current circumstances.

Navigators take time to understand people’s needs, they understand what services are available, and they work with professionals, volunteers, families, and individuals so things link together as they should. 

Working across both hospital and community settings, you will help prevent the need for people to be admitted to hospital, reduce over-reliance on GPs and/or home care providers, reduce social isolation and improve health and wellbeing.

You will work to understand your local community, link people together, and help develop more effective services. When solutions are needed, you will find them

The job

You will be employed by one of the seven voluntary organisations involved in the partnership: Age UK Hertfordshire, British Red Cross, Carers in Herts, Dacortium, POhWER, Watford & Three Rivers Trust and Watford Community Housing. Oher partners may join. 

You will lead a locality team that will work flexibly to serve their communities; everyone is expected to do occasional evening or weekend work. You must be a driver with access to a vehicle. We can appoint people to work from home, but if your home is outside the locality to which you are attached, we will only pay travel expenses within your locality.

You will need to operate independently, use our case management database and communications systems, understand privacy rules and safeguarding, and work as part of a locality team supported by regular supervision, training and case conferences.

We are recruiting staff to be based throughout Hertfordshire. The roles are permanent (subject to future funding) and full-time but we will accept part-time applications and will try to find job-share partners. 

Applicants

Please apply soonest: we will interview candidates as appropriate applications are received. Please apply online stating how you meet the requirements for this post. If you are currently based outside Hertfordshire, please explain how you will relocated or commute if appointed. Shortlisted candidates will receive full details before interview. 

The service works with children with Attention Deficit Hyperactive Disorder (ADHD) in differing primary and secondary schools around Surrey and, although is part of Barnardo's, sits within the larger framework of Surrey Emotional Health and Wellbeing Services. The children do not need to have a formal diagnosis to access this service and we will welcome any child identified by the school as having ADHD related behaviour.

The service seeks to celebrate the behaviour of children with ADHD, by acknowledging who they are and recognising their impulsivity, creativity and energy as positive attributes rather than seeing to calm them or control them. The service is aimed at enabling these children to celebrate their difference through delivering groupwork programmes and activities to either small groups of children or (whilst we are still under Covid restrictions) on an individual basis.

We are seeking a Supervising Practitioner who is enthusiastic and excited about being part of a new service which will have profound impact on the lives of children and young people to make a significant difference to their school experience. The role is to plan for, lead and electronically record group work and one to one work with children. An Assistant Project Worker will work alongside the post holder to help set up rooms for the activities for both in school and after school groups and provide a positive and affirming experience for children to increase their self-confidence and self-esteem.

We are looking for and ask applicants to reference:

* A cheerful, creative and energetic individual
* Ability to work with and motivate others as part of a team
* Good communication skills
* Good recording skills
* Knowledge of or experience of ADHD would be helpful, but not essential as we can ensure training is given.

An understanding of safeguarding and the need to safeguard children is crucial for this role and will require an enhanced DBS check.

As the service is delivered in schools across Surrey it is essential that applicants have a full driving licence and access to their own car (travel expenses to be paid).

The successful candidate will have the ability to work independently but effectively as part of a dynamic team. Whilst experience of managing and/or supervising staff in a previous or current role is desirable, previous experience of supporting team members in a new role is welcomed.

Barnardo's offers a comprehensive training package in respect of managing people. Good communication skills are essential and a sound working knowledge/experience of recording to IT systems is a requirement to role. Experience of using ZOOM/other virtual meeting platforms is also a requirement to the role.

The successful applicant will deputise in the absence of the Team Manager and have a strategic overview of the service. Candidates need to be able to detail their experience of working with children and families. In their application candidates are asked to detail good time management skills as well as effective organisational skills.

Please note that interview dates will be agreed with successful applicants, therefore the appointment of a successful candidate may be before the advertising closing date.

Barnardos can offer successful applicants comprehensive and supportive supervision, support via a free Employees Assistance Programme (free legal advice, access to private counselling etc) , online learning opportunities to expand personal, development and potential career progression, other staff benefits including discounted entry fees to attractions, discounted child care vouchers, supportive team ethos, locality team days and discretional leave to support dependants/access medical appointment.

For an informal discussion about this role, please call:

Michaela Hussey, Team Manager on 07712 543003

Lynne Johnston, Children's Service Manager on 07808 888397

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

About Barnardo's

At Barnardo's we believe in children - no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. We actively encourage applications from disabled, Black, Asian and Minority Ethnic and male candidates as they are under-represented within Barnardo's.

Our basis and values

The post holder will sit within the Senior Management Team and will provide leadership and operational support to the CEO for the management of all clinical services. The post holder will play a key role in overseeing MW’s wellbeing and clinical services to ensure robust clinical support and safe delivery of practice across all settings. The post holder will work closely with other members of the senior management team including the Operations and Service Development Manager (OSDM) and IAPT Clinical Lead, to lead on and/or contribute to the development of MW’s services and its strategic goals.

As the Head of Services, the post holder will lead by example and act as a positive role model for all staff by ensuring that all staff fulfil the requirements of their job descriptions and adhere to all organisational policies and procedures.

The post holder will ensure that the staff are appropriately supported and delivering a safe service based on the processes and protocols of the respective service, including NICE guidelines and protocols established by MW’s NHS Trust partners, where appropriate.

The post holder will be responsible for the development and leadership of MW’s wellbeing and clinical services, from client experience to complex care provision.

The post holder will ensure that the clinical governance arrangements including risk management are adhered to; support the OSDM to staff requirements including recruitment, selection and retention; support the OSDM in the development of good practice, to improve and evolve the processes and systems to meet the demands of the services.

The post holder will oversee the accurate record keeping for assessments and interventions in the respective services, ensuring high quality detailed notes are recorded in a timely manner.

The post holder is the Named Lead for Safeguarding, Risk Management and Information Governance Management for the organisation.

Main Duties and Responsibilities

To provide strong leadership, cultivate a culture of clinical excellence and a robust clinical governance across all services in line with best practice:

• Provide support and oversight for good use of client or patient database and monitor effectiveness
• Work with the Chief Executive and the senior management team to monitor staff/practitioners/clinicians’ performance every month
• Produce service reports for steering group and contract meetings
• Produce reports, attend and contribute to MW’s board meetings every quarter
• Produce end of project reports and evaluation as necessary
• Support the development of the staffing strategy, recruitment, selection and induction. Actively participate in staff recruitment, including the short-listing and as a member of the interview panel for all clinical and frontline staff across MW’s wellbeing services.
• Deputise for the Chief Executive when necessary
• Assist the Chief Executive with fundraising applications to NHS Trusts and charitable trust foundations

Across all services, the post holder will be expected to:

• Monitor and review service targets and ensure all respective services meeting their Key Performance Indicators (KPIs) including waiting times, client screenings, treatment and recovery.
• Provide the clinical input and support to the OSDM to improve the clinical elements of service interventions, and help to implement on-going service developments
• Keep apprised of new developments e.g. in relation to short-term therapeutic interventions, social prescribing, community transformation and transition services, relevant to the respective service
• Jointly with the OSDM and the Chief Executive, ensure all complaints and concerns are handled effectively and efficiently, in accordance with MW’s procedures.
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Protocols and arrangements are in place so that people can be stepped up and down to and from and within the service as required
• Support the OSDM to work collaboratively with MWS and WT CIC partners to ensure the service meets the required service targets and KPIs

In the IAPT Service, they will ensure:

• In conjunction with the IAPT clinical lead, the service is implemented and developed in line with national and local IAPT guidelines
• Therapists are attending the required level of clinical supervision as delivered by the IAPT Clinical Lead, Step 2 and Step 3 supervisors
• Work closely with Barnet, Enfield and Haringey Mental Health Trust (BEHMHT) clinical and management colleagues
• Promote the service and increase access for people with mild to moderate anxiety and depression including groups and communities who are underrepresented in the service.
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable

In the BWH Service, they will ensure:

• Referrals are paper screened based on risk and presentation for suitability
• Provide case management supervision on complex cases, and those presenting with risk, to support the Senior Wellbeing Navigator and BWH’s Wellbeing Navigator staff, and consulting the multi-disciplinary team (MDT) discussions for complex cases
• Regularly attend and contribute to the MDT discussions at the Joint Case Management meetings to ensure formulation of tailored wellbeing plans
• Work closely with the OSDM to provide highlights of the service including client presentations, complex case discussions and identifying the key needs and themes experienced in the community, to inform commissioners of the ongoing service delivery
• Support the OSDM in developing partnerships and fostering relationships with key stakeholders including commissioners, statutory services, other VCS organisations and service user groups

In the IVS Service, they will ensure:

• The service aims to promote independence and resilience
• The service connects individuals with appropriate agencies through onward referral and connection based on their needs
• The staff team are supported with case management supervision on a regular basis
• Support the OSDM in promoting the service and increasing access for those identified by BEHMHT’s colleagues as suitable to be transitioned into the community.
• Support the OSDM in instilling the ethos of the WT CIC and MW in staff, providing the motivation and empowering the staff team to perform to the best of their ability
• Work collaboratively as part of the Core Locality MDT with clients to develop their co-produced, tailored recovery plan based on their wellbeing goals and promote personal responsibility

Information and Resources

Within all the key services, staff are required to record accurate contacts and engagement with service users on a regular basis.

The post holder will:

• Ensure that data quality across the service is to a very high standard, and staff complete all information requirements as agreed by existing processes and local protocols, enabling the generation of regular reports to provide up to date and accurate performance monitoring reports to commissioners

Clinical Services

MW’s wellbeing services cater for a wide range of mental health and wellbeing presentations in the community, ranging from mild to moderate mental health to severe and acute comorbid presentations. The post holder will have a strong knowledge of these issues, experience in managing cases with these presentations and will oversee:

Across all services:

• Maintain high clinical standards in all aspects of the work.
• Ensure staff are appropriately skilled and trained to deliver the service
• Clinical governance arrangements are in place to cover all clinical activity
• To develop and ensure implementation of Policies and Procedures for operation of the services
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Act as the designated lead for Risk Management and Safeguarding across MW’s services. They will possess the confidence and experience to support other team members to manage and deal with risk situations as and when they arise.
• Support staff to undertake risk assessment and risk management for individual clients and to provide advice on psychological aspects of risk assessment and risk management in line with BEHMHT Trust policies and procedures, including work with clients deemed as vulnerable adults.
• Drive improvement through client engagement

Education and Training

The post holder will ensure mandatory training is undertaken and relevant CPD opportunities for all staff including PWPs, other therapists, Wellbeing Navigators and IVS workers; and deliver/support the delivery of regular internal clinical skills training sessions across the team.

Professional

All staff working within the organisation will be expected to comply with the MW staff code of conduct, and to comply with local and national professional standards as required in their roles. The post holder will be expected to:

• Maintain standards of practice according to the employer and any regulating bodies.
• Ensure all aspects of confidentiality relating to both the service and individuals are maintained at all times with a clear understanding and implementation of GDPR data protection regulations
• Participate in individual performance review and respond to agreed objectives.
• Ensure all staff are aware of professional standards expected in the service. Work is carried out within the agreed policies and procedures and in adherence with NICE guidelines

Quality & Patient Safety

The post holder will be expected to adhere and comply with the following policies and the governance framework of MW and the WT CIC, including NICE guidance and best practice guidelines. This includes but is not limited to:

• Protection of Children & Vulnerable Adults
• Incident Reporting
• Identification, management and reduction of risk
• Monitoring of quality and compliance
• Health and Safety, and the environment for patients/clients, visitors and staff
• Infection Control
• Equal Opportunities
• Health and Safety
• Information Governance
• UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), access to Health Records Act 1990, and other relevant legislation

The post holder will be expected to maintain up-to-date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.

Organisational Change

As services develop and change, the post holder may be required to undertake other responsibilities within MW. These may include responsibilities such as the support of activities and events that promote the awareness and development of the organisation, and contribute to the ongoing efforts in fundraising.

Review

This job description is an outline, which reflects the present requirements of the post and is not intended to be an inflexible or finite list of duties and responsibilities. As these duties and responsibilities change and develop the job description will be amended from time to time in consultation with the post holder.

Are you looking for a career supporting vulnerable adults?

St Mungo’s is at the forefront of supporting individuals experiencing, or who have experienced, homelessness. Our work is more crucial now than ever before as we support our clients throughout the covid-19 pandemic and ensure that no one who has been housed during this time returns to homelessness.

About the role

We are looking people to join the teams in our 2 registered care homes based in Islington and Kilburn who provide long term accommodation, support and care for around 25 men with a history of alcohol misuse, homelessness and mental health conditions, with related physical health needs. These services work on a rota basis including evenings and weekends as well as bank holidays and sleep-in shifts.

In the role of Night Worker you will be responsible for appropriately dealing with any emergency situations that arise during your shift and writing handover notes for the daytime workers. You will also carry out administrative tasks, hourly building checks and monitor issues like noise in the locality and within the building. Other responsibilities include actively engaging with residents and providing them with support and assistance during the night.

About you

To succeed in these rewarding roles you will have:

• Good communication skills with the ability to respond and interact effectively with residents and colleagues.
• Experience in following administrative procedures and maintaining clear and accurate records.
• Being reliable, awake and alert at all times during your shift and acting with integrity is expected, as is using your initiative and staying calm in the event of an emergency.
• You may have experience of working within a similar role or may have worked in other night accommodation / security type positions.
• Flexibility is required, as you’ll be working a Night shift rota that includes weekends and public holidays. On occasions you will also be expected to come in during the day to attend mandatory trainings, participate in supervision, team meetings and other activities as required. Further details about shift rotas can be provided further on in the recruitment process.

This is a really crucial role within the service and would be ideal for people who are looking to develop their career in the sector. Above all we are looking for inspirational, dedicated individuals; committed to our Recovery Ethos, and have a genuine desire to support people to transform their lives.

What we offer

Excellent Development and Growth Opportunities

• We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
• We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

A Diverse and Inclusive Work Place

• Equality, diversity and inclusion are central to the organisation's values and how we work.
• We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

Pay and Other Benefits

• St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
• St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

Click the ‘Apply Now’ Button at the top of the page to start your online application form.

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 9 Nov 2021

Interview and assessments on: 22 – 26 Nov 2021

It is a requirement for this post that DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Please do not apply if you have submitted an application in the past 12 months

.About you

Are you a people person? Can you earn people’s trust? Can you help people find the support they need? Are you fully committed to person-centred services? Will you always “go the extra mile” to make sure people find the best possible solution to their needs?

Our purpose

Within a community and primary care setting, we use social prescribing to help people reduce unnecessary NHS appointments and find appropriate community and non-clinical solutions to their needs. Within a hospital setting, we work with clinical staff to ensure that people can leave hospital at the right time and with the support and care they need.

Our mission is to help health and adult care services to work together to reduce unnecessary demands and make sure people receive the best possible services appropriate to their needs.

The role

We are recruiting Hospital & Community Navigators to work with people who are frail or vulnerable or unwell, people who are in danger of losing their independence, people who are being admitted to hospital, and people who are being discharged from hospital.

Navigators take time to understand people’s needs, they understand what services are available, and they work with professionals, volunteers, families, and individuals so things link together as they should. 

Working across both hospital and community settings, you will help prevent the need for people to be admitted to hospital, reduce over-reliance on GPs and/or home care providers, reduce social isolation and improve health and wellbeing.

You will work to understand your local community, link people together, and help develop more effective services. When solutions are needed, you will find them.

The job

You will be employed by one of the seven voluntary organisations involved in the partnership: Age UK Hertfordshire, British Red Cross, Carers in Herts, Dacortium, POhWER, Watford & Three Rivers Trust and Watford Community Housing. Oher partners may join. 

You will work as part of a locality team led by a Senior Navigator. We need to recruit locality teams that can work flexibly as required by their communities: so everyone will be expected to do occasional evening or weekend work – and we need to recruit some people who will work as part of a rota including occasional evening and weekend work. You must be a driver with access to a vehicle. We can appoint people to work from home, but if your home is outside the locality to which you are attached, we will only pay travel expenses within your locality.

You will need to operate independently, use our case management database and communications systems, understand privacy rules and safeguarding, and work as part of a locality team supported by regular supervision, training and case conferences.

We are recruiting Hospital and Community Navigators to be based throughout Hertfordshire. The roles are permanent (subject to future funding). The roles are full-time, but we will accept part-time applications and will try to find job-share partners. 

Applicants

Please apply soonest: we will interview candidates as appropriate applications are received. Please apply online stating how you meet the requirements for this post. If you are currently based outside Hertfordshire, please explain how you will relocated or commute if appointed. Shortlisted candidates will receive full details before interview. 

The Providence House Trust is seeking to appoint a part-time Children & Families Worker.

The Providence House Trust (PHT) is a vibrant and diverse youth centre in Falcon Road, Battersea, close to Clapham Junction station, working with children, young people, individuals and families from the neighbouring communities.

As a community-based Youth Charity, youth engagement is at the heart of everything Providence House does and the Children and Families Worker (CFW) will lead our efforts to engage children in and through various creative pathways. Working closely with the PHT Director, you will explore how best PHT can engage with children and families and develop work with children creatively as a way to express and increase wellbeing, Christian faith and life transitions. 

Please do not apply if you have submitted an application in the past 12 months

.About you

Are you a people person? Can you earn people’s trust? Can you help people find the support they need? Are you fully committed to person-centred services? Will you always “go the extra mile” to make sure people find the best possible solution to their needs?

Our purpose

Within a community and primary care setting, we use social prescribing to help people reduce unnecessary NHS appointments and find appropriate community and non-clinical solutions to their needs. Within a hospital setting, we work with clinical staff to ensure that people can leave hospital at the right time and with the support and care they need.

Our mission is to help health and adult care services to work together to reduce unnecessary demands and make sure people receive the best possible services appropriate to their needs.

The role

We are recruiting Hospital & Community Navigators to work with people who are frail or vulnerable or unwell, people who are in danger of losing their independence, people who are being admitted to hospital, and people who are being discharged from hospital.

Navigators take time to understand people’s needs, they understand what services are available, and they work with professionals, volunteers, families, and individuals so things link together as they should. 

Working across both hospital and community settings, you will help prevent the need for people to be admitted to hospital, reduce over-reliance on GPs and/or home care providers, reduce social isolation and improve health and wellbeing.

You will work to understand your local community, link people together, and help develop more effective services. When solutions are needed, you will find them.

The job

You will be employed by one of the seven voluntary organisations involved in the partnership: Age UK Hertfordshire, British Red Cross, Carers in Herts, Dacortium, POhWER, Watford & Three Rivers Trust and Watford Community Housing. Oher partners may join. 

You will work as part of a locality team led by a Senior Navigator. We need to recruit locality teams that can work flexibly as required by their communities: so everyone will be expected to do occasional evening or weekend work – and we need to recruit some people who will work as part of a rota including occasional evening and weekend work. You must be a driver with access to a vehicle. We can appoint people to work from home, but if your home is outside the locality to which you are attached, we will only pay travel expenses within your locality.

You will need to operate independently, use our case management database and communications systems, understand privacy rules and safeguarding, and work as part of a locality team supported by regular supervision, training and case conferences.

We are recruiting Hospital and Community Navigators to be based throughout Hertfordshire. The roles are permanent (subject to future funding). The roles are full-time, but we will accept part-time applications and will try to find job-share partners. 

Applicants

Please apply soonest: we will interview candidates as appropriate applications are received. Please apply online stating how you meet the requirements for this post. If you are currently based outside Hertfordshire, please explain how you will relocated or commute if appointed. Shortlisted candidates will receive full details before interview. 

This role is a partnership vacancy, with lead partner Age UK Hertfordshire to provide a community-based dementia support project within Hertfordshire, with the focus of this role on the East Herts locality.

The post holder will deliver services that. encourage physical and mental wellbeing of clients and prevent social isolation. This includes weekly activity groups and one to one support in client's homes across East Hertfordshire.

This is an exciting and rewarding role to provide community-based support for people living with dementia, memory loss or mild cognitive impairment as well as family and carers. This includes support to older people, people with young onset dementia and people with learning difficulties.

This post is hosted by Hertfordshire Independent Living Services.

Could you be a Link Worker supporting people from within the NHS? 

Hertfordshire's NHS has commissioned "Link Workers" throughout the county to work closely with GP surgeries supporting patients to find non-clinical solutions to improve their wellbeing. Link Workers will work intensively with a small number of individuals, enabling them to access support within their local community.

You will be responsible for linking patients to services across the Health, Statutory and Voluntary sectors. You will work alongside patients to help them achieve their goals, undertaking assessments and building relationships to agree personalised plans to help the patient make the necessary changes to live the life they choose. You will work closely with GPs, other health and social care professionals, and local voluntary organisations. 

You may have worked in a similar role previously - but equally this role will be suited to someone with good local knowledge, appropriate experience and a passion for personalised care. Are you a people person? Can you earn trust and help people identify goals and access the support they need to achieve those goals? Are you fully committed to person-centred services and to helping inviduals find solutions to their needs? Can you work as part of a GP surgery team, maintaining the highest professional standards, sharing systems, communicating clearly and contributing to case management? If you are proactive, enthusiastic and person-centred, then we would love to hear from you. 

We already employ a team of Link Workers in Hertfordshire and we are looking for new Link Workers to fill roles throughout the county. HCNS's wider activities are also supported by HCC and by local CCGs. The roles are offered as permanent contracts (subject to future funding). The roles are full-time but we will accept part-time applications and will try to find job-share partners. 

The roles will be based at one or more local GP surgeries and we will pay travel expenses within the geographical area covered. Applicants must be licenced drivers with access to a vehicle. An enhanced DBS check will be required. 

The role

We are recruiting Link Workers to work with people who are frail or vulnerable or unwell, or people who are in danger of losing their independence. Link Workers will receive referrals from GP surgeries. They must take time to understand people’s needs, and they work with professionals, volunteers, families, carers and individuals to develop appropraite solutions.

You will work to understand your local community, link people together, and help develop more effective services. When solutions are needed, you will find them.

The job

You will be employed by one of the voluntary organisations involved in the delivery of Link Worker services: Age UK Hertfordshire, British Red Cross, Carers in Herts, Dacortium, Home-Start Watford & Three Rivers, POhWER, Watford & Three Rivers Trust and Watford Community Housing. Other partners may join.

You will be assigned to work with one or more GP surgeries and play a key role within their team. You will also be part of a locality team comprising other social prescribers led by a Senior Navigator.

You will need to operate independently and as part of several different teams, each providing support and supervision. You will use case management databases and communications systems, understand safeguarding and privacy rules, and provide high quality information, input and feedback. 

Please apply online stating how you meet the above requirements for this post. Shortlisted candidates will receive full details before interview. If you are currently based beyond reasonable commuting distance of of Hertsmere or South West Hertfordshire, please explain how you will commute or relocate or your application will be disregarded. 

Applications

Please apply soonest: we will interview candidates as appropriate applications are received. Please apply online stating how you meet the requirements for this post. If you are currently based outside Hertfordshire, please explain how you will relocated or commute if appointed. Shortlisted candidates will receive full details before interview. 

My Care My Way

My Care My Way (MCMW) is an innovative way of working with people over the age of 65 with complex needs and conditions. The person is at the centre of holistic care planning across organisations such as health, social care and the voluntary sector. This way of working is a more coordinated, consistent way of providing care for people over 65 with long term conditions in West London and requires people with commitment and passion to work with older people. My Care My Way has been created following intensive work with professionals, patients and the voluntary sector to create a model of care rooted in evidence and designed to meet local needs.

Patients are at the heart of the model, and are working in partnership with professionals, supported by a dedicated integrated care team. All involved, including the person and their carer, will design care plans together to keep the person well for as long as possible and to achieve outcomes that they identify.

My Care My Way delivers more consistent care for patients at their GP practice, within two multi-functional Integrated Care Hubs in the locality, or within their homes.

Role Summary

The Health and Social Care Assistant (HSCA) role offers an exciting opportunity to become part of the My Care My Way workforce; bringing together health and social care expertise to deliver real change for how care is delivered in West London.

The vision for this role is aspirational, in that it aims to bring together over time duties that are carried out by Health Care Assistants, Social Care Trusted Assessors, Navigators, and other disciplines. The post holder will also be equipped to provide low level mental health support. There is an emphasis on promoting independence and supporting patients to adopt self-care approaches, by linking them in with voluntary sector services based on their long term conditions, interests and preferences.

**Please note, this role may involve working some Out of Hours shifts, covering evenings and weekends**

(37.5 hours per week, Mon-Fri).

To apply:

Please email a CV and supporting statement (that addresses all the essential criteria) to our Recruitment dept. Contact details may be found on our site. CVs submitted without a supporting statement will not be considered. You may also apply via Charity Job. Due to the volume of applications we will only be able to respond to shortlisted candidates.

Recruitment is on a rolling basis until all vacancies are filled. 

Title: Recovery Worker
Hours: Full Time, 37.5 hours per week (5 days/week)
Contract: Permanent
Reporting To: Senior Recovery Workers
Salary: SC5 SP23 £27,107 per annum

Mind Recovery Workers provide information, advice, and effective recovery support to residents of City and Hackney with substance misuse issues. The post holder will hold a caseload of clients and provide frequent key work sessions. They will lead on the facilitation and delivery of Mind PSI therapeutic group work, and support service development through developing feedback channels and engaging with local communities to ensure the service offer is responsive.

The deadline for applications is 11th October 2021. To apply, please complete the application form and attach it together with your CV via the Breathe HR link, please ensure you attach both when you press "Apply Now".

This role will lead community research on local issues that can affect substance use, enabling better targeting of resources to meet unmet demand or need in different localities. The role will also support service development feedback channels and engaging with local communities to ensure the service offer is responsive.

We are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage applications from those from ethnic minority backgrounds or other underrepresented backgrounds.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please ensure you complete the equal opportunities section of the application form.

We at Mind CHWF want to assure you that your privacy and the security of your data is our top priority. It always has been, and it will continue to be, as we refine our policies and internal processes. Please take a moment to read through our privacy notice.

Organisation

Jami is a mental health charity committed to providing practical and emotional support to the Jewish community, delivering services that educate, support and facilitate recovery. Since the start of the pandemic, demand for our services has grown exponentially. In 2021 we undertook a thorough review of the needs of the community, to develop a new strategy that will secure the Jewish community’s mental health provision. The new strategy sets out a huge agenda for change in scale and provision, which will be developed over the next five years while we continue to run our diverse set of highly professional mental health services:

·Advice and advocacy

·Treatment and support

·Education and campaigning

Jami currently supports over 1,400 individuals, delivering almost 50,000 separate service interactions each year, and reaches thousands more people through education, seminars, work in schools and other organisations. Through our social enterprise community café, Head Room, we raise mental health awareness while delivering mental health support on the high street.

Job purpose

The role of Social Worker plays an integral role in the multi-skilled team at Jami.  You will be working as part of our hubs and community team across Jami services. You will help to create effective links with primary care, voluntary and statutory sector organisations to support people who use Jami services. You will be expected to manage a caseload of clients who self-identify as needing mental health support requiring social work interventions.

Duties will include reporting safeguarding concerns and mental health concerns/risk to the relevant bodies. You will be expected to complete Jami risk assessments, formulate personal support plans and periodically review risks.  You will also be using our Jami in house initial assessment and review tool to help service users identify their goals.

You will be supporting service users to develop care plans and set personal goals. You will co-ordinate care where required and periodically review needs.  

You will support service users by linking them into other appropriate services based on identified needs where required.

We aim to 

• Provide a high quality and effective social work service to respond to the needs of people with mental health problems.

• Develop and sustain professional working relationships with clients, carers, colleagues and external agencies. 

• help Promote independence and well being

Responsibilities

1. To respond to members of the Jewish community who identify as needing

 support with their mental health

2. To work as part of a multi skilled community team of staff and volunteers

3. To be responsible for effectively managing a caseload.

4. To support the multi-skilled team with complex cases and situations.

5. To undertake assessments and where appropriate to work in partnership with statutory services.

6. To carry out initial assessments and periodic reviews as required.

7. To carry out face to face and telephone assessments as required.

8. To assess and regularly review risk in consultation with the service user and the team.

9. To ensure needs assessments and support plans are formulated, implemented and reviewed regularly.

10. To coordinate and support service users in gaining access to community resources including education and training, volunteering and employment provided both by Jami and other agencies.

11. Respond to unexpected and emotive problems, seeking solutions, modifying plans and arranging the provision of additional services and/or resources where appropriate

12. To maintain sequential and contemporaneous records as required by existing procedures and write reviews and reports when necessary

13. To highlight any safeguarding issues within the locality respond accordingly and raise these with Jami’s Safeguarding Lead

14. To have a practical working knowledge of the Care Act; Mental Health Act, Mental Capacity Act & DOLs. 

15. To maintain excellent working relationships with other statutory and non-statutory agencies

16. To provide advocacy and support applications for welfare benefits and housing.

17. To take responsibility for updating own knowledge and skills in accordance with the requirements for continued professional development.

18. To update knowledge and understanding of all relevant legislative and organisational policies and procedures.

19. To undertake relevant training to enhance the role and the development of the service.

20. To contribute to the development of Jami’s policies, procedures and links to other agencies.

21. Keep up to date with practice developments through involvement in appropriate national and local networks.

22. Maintain own personal development and keep up to date with current knowledge and health and social care agenda through reading, attending study days, conferences and meetings as appropriate

23. Work within Health and Safety guidelines, with reference to the Lone Worker Policy and individual risk assessments

24. Compliance with the Equality Act, and Health and Safety legislation

25. Attend regular supervision with named supervisor

26. Participate in the organisation’s appraisal process

27. Ensure that all activities are operated in a way which is consistent with the values of Jami and the Jewish community it serves.

28. Carry out any other reasonable duties as requested by your line manager or another designated senior manager 

Key relationships

• Collaborate with other statutory and voluntary sector agencies and ensure that service users are signposted onto appropriate agencies such as housing, counselling and advice

• Liaise with the local community stakeholders to provide good working partnerships

• Attend local meetings, workshops and conferences of relevance to the service

• work closely with Jami in house services

Training and Qualifications

Essential

• Recognised Social Care Qualification Degree in Social Work, Dip SW, CQSW, CSS or equivalent
• Registered with Social Work England
• Maintain a portfolio of CPD in line with regulatory body standards (Social Work England)

Desirable

• Post qualifying awards such as practice educator Post qualifying experience of working in a mental health service

Knowledge and Experience

Essential

• Experience working in a multi-skilled team – relevant to people with mental health difficulties.
• Evidence of partnership working with other agencies including Social Care Services, Health Services, Voluntary Agencies and/or Education
• Experience of undertaking needs led assessments, care planning and reviewing
•  Experience of undertaking and reviewing risk assessments
•  Understanding of Recovery values and principles
• An understanding of the needs and difficulties of people who experience mental health problems.
• Ability to develop practical solutions to problems that may arise.
• Ability to form good working relationships with people who have mental health problems.
• Ability to help clients develop and maintain living skills, with support from the multi skilled team.
• Knowledge and understanding of Social Care practice
• Knowledge of appropriate legislation and issues relevant to client group e.g
• Mental Health Act 1983 and Amendment 2007 and Equality Act 2010 and the Mental Capacity Act 2005, Care Act 2014
• Excellent communication skills, both written and verbal. 
• Understanding of social care resources and provision available in both statutory and non-statutory agencies
• A champion for the values and objectives of prevention, early intervention and Social Care in enabling people to exercise choice and control over their lives
• Good organisational skills - an ability to manage time, prioritise work and meet deadlines
• A commitment to equal opportunities and anti-discriminatory practice
• A commitment to ongoing personal and professional development
•  Working in partnership with other agencies 
• Good IT skills

Desirable

· Local knowledge of community resources and facilities

· Experience and knowledge of the Jewish community

· Working in a complex and changing environment

· Ability to gather, analyse and interpret data

· Personal experience of using mental health services and/or mental health problems, distress or trauma.

Supervision

The post holder will be expected to: - 

• Attend and participate in regular supervision with named supervisor.
• Participate in a programme of continued personal development. 
• Incorporate feedback from supervision into practice.
• Attend relevant training
• Maintain CPD
• Engage in annual appraisal process

Flexibility

To deliver services effectively, a degree of flexibility is needed, and all post-holders may be required to perform work not specifically referred to above. Such duties will fall within the general scope of the job description. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties of the job. The post will include face to face meetings with service users across Jami sites as well as remote working where required.

Disclosure of criminal background

All employees are checked with the Disclosure Barring Service

If it is a requirement of the post that an enhanced check is undertaken, successful applicants will be asked to complete and sign a Disclosure Form giving permission for the screening to take place.

Having a criminal record will not necessarily bar you from working with Jami. This will depend on the nature of the position and the circumstances and background of offences.

Please note applicants refusing to sign the form will not be progressed further.

Equality and diversity

Jami are proud to be an equal opportunity workplace. We recognise and promote, the positive value of diversity, equality and challenge discrimination. We welcome and encourage job applications from people of all backgrounds.

Confidentiality

All information relating to service users, volunteers and staff gained through your employment with Jami is confidential. We work within guidelines determined by General Data Protection Regulations (GDPR)