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Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. Over the past three years, PCR has won:
- the Change Project of the year award in 2023
- the Excellence in Healthcare Partnerships award at the Communiqué 2025 awards
- Fundraiser of the Year award at the National Fundraiser Awards 2026
- The Mark Collins Award for Most Powerful Use of Insight to Improve Supporter Experience at the Chartered Institute of Fundraising Awards 2026
It’s been a successful few years for the Events team with good results across the board – increasing income by over £1 million every year since 2023, a big part of which has been due to the huge growth of virtual challenges. We are thrilled at the impact this will have for families affected by prostate cancer and are therefore excited to be expanding the Events & Community team again with this new role.
The Supporter Engagement Assistant will be at the frontline of our virtual challenges stewardship, supporting a rapidly growing supporter base and delivering exceptional supporter experiences. The role is ideal for someone who enjoys building relationships, is highly organised and is eager to develop within a supportive and ambitious fundraising team.
While your focus will be on virtual challenges, you will also gain exposure to the wider Public Fundraising portfolio, with full training and support provided.
Key Responsibilities
Supporter Care & Engagement
· Be the first point of contact for virtual challenge fundraisers, responding to enquires on email, SMS, social channels and phone within agreed timescales
· Manage supporter relationships and high-quality fundraiser journeys using PCR’s systems and tools, providing thoughtful stewardship that builds long term loyalty
· Work with the team to continuously improve supporter experience using feedback and data
· Create and maintain FAQs, supporter resources and fundraising materials
· Monitor acquisition advertisements and appropriately respond to comments
Administration and database
· Manage stock, including sharing data with our fulfilment house, sending merchandise and replenishing materials
· Process supporter and financial data accurately, including coding and tracking income & expenditure
· Support database administration in line with data protection needs
Teamwork
· Actively contribute to meetings, sharing new ideas and learnings
· Work with the team to embed our ‘agile’ ways of working, where we all take collective responsibility for the team’s goals and work together to achieve them
· Be flexible in busy times, getting involved with other projects and tasks across Public Fundraising team as needed
· Attendance will be required at some weekend and evening events, for which TOIL will be given
Skills and Competencies
Our ideal candidate would have the following:
· A willingness to get stuck in, proactive problem-solving skills and lots of initiative.
· Very good written and verbal communication skills – the ability to communicate clearly, empathetically, and professionally with a diverse range of people, particularly supporters and patients
· Very good attention to detail (e.g. with data entry tasks) and good IT skills (e.g. web applications and file systems)
· Excellent organisation skills and an ability to identify the best use of time to complete day-to-day tasks.
· Work effectively individually and as part of a team
· A belief in PCR’s work, goals and our values: innovation, collaboration, accountability and empathy.
Desirable:
· Demonstrable or transferable experience of an administrative or support role, within an office environment
· Experience working with a CRM system and Microsoft 365 applications (Word, Excel, Outlook etc.)
· A good understanding or interest in events & community fundraising activities
· Ability to handle and process financial transactions
· Knowledge of the Fundraising Code of Practice and data protection principles (including GDPR & confidentiality)
· Experience assisting with event administration or logistics
· Experience using social media and digital communication tools (e.g. Miro/MURAL, Canva etc)
How To Apply
Please apply by submitting your CV and a short supporting statement (maximum 600 words) by outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.
There will be a two-stage interview process. The first interview will be online w/c 3rd August, and the second interview w/c 10th August will be an in-person interview at our offices in London.
For an informal chat about the role, please contact Natalie Robertson, the hiring manager (details provided in full job spec attached).
For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and our online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Registered Charity
21 - 50
Transforming Research. Transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
We are now recruiting the team that will deliver Crisis at Christmas 2026. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.
Contract: Fixed term contract from 9 September 2026 to 26 February 2027
Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - three days per week onsite. Additional days and locations across London will be required during the Christmas period when our sites are operational.
About the role
This role will support the planning and delivery of Crisis at Christmas, helping to ensure our services run safely, effectively and efficiently across London. Working alongside the Operations Officer, you will assist with a wide range of operational activities including supporting Christmas centres, coordinating transport and logistics, maintaining relationships with schools, hotels and other venue providers, and helping to manage warehouse operations.
This is a varied and hands-on role that involves working with volunteers, external partners and colleagues across the Christmas team. You'll support everything from maintaining operational records and schedules to assisting with centre setup and close down, vehicle coordination and stock management. No two days are the same, and you'll play a key role in helping us deliver vital services to people experiencing homelessness during the Christmas period.
About you
- Experience coordinating projects, events, operations, volunteers or customer-facing activities.
- Strong interpersonal skills and an ability to build and maintain positive relationships with colleagues, volunteers, suppliers, venue partners and other external stakeholders.
- Excellent written and verbal communication skills, with the confidence to work with a wide range of audiences.
- Proficient IT skills, including experience using Microsoft Office applications and working with data accurately and effectively.
- A positive, proactive attitude and willingness to get involved in practical, hands-on tasks, including manual handling activities when required.
- Commitment to Crisis' purpose and values, with a collaborative approach to working as part of a team.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 2 August 2026 at 23:59
Interview date and location: Monday 10 August 2026, in-person at Crisis Warehouse, SEGRO Park, 160 Bidder Street
Interview process: Competency-based interview
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.