Maintenance contracts manager jobs

This is a new role sitting within the Marketing Planning team, created to establish ARUK’s Single Source of Marketing Truth. This role helps to establish marketing effectiveness as a core organisational capability at ARUK, ensuring objectivity on performance.

The Senior Marketing Effectiveness Officer will work with the Head of Marketing Planning and Senior Marketing Planning Manager, to deliver robust audience insight, marketing performance measurement, and effective evaluation to inform marketing strategy. The role moves ARUK to a consistent, comparable measurement system that supports income growth, audience development and best use of marketing budgets.

Key Responsibilities:

Marketing Effectiveness & Performance Measurement

· With the support of the Senior Marketing Planning Manager, deliver and implement an ARUK Single Source of Truth (SSOT) dashboard for marketing performance.

· Build and maintain consistent KPIs, reporting methodologies and dashboards across all marketing disciplines.

· Analyse campaign performance across channels, providing objective insight on effectiveness, ROI, CPA, long-term value and audience movement through the funnel.

· Produce clear performance summaries and recommendations for senior leadership to guide future decision-making and budget optimisation.

· Identify what works, what doesn’t, and what should be scaled — ensuring learning is embedded into planning cycles by the Senior Planning Manager.

Audience Insight & Segmentation

· Working with the Senior Marketing Planning Manager, translate priority audience insights into actionable planning and targeting guidance for campaign and channel teams.

· Maintain and update audience personas, segmentation models and behavioural profiles in partnership with the Insight team.

· Support on ad hoc audience research (quantitative and qualitative) to inform proposition development, message testing and campaign design.

· Support the Head of Marketing Planning and Senior Marketing Planning Manager in ensuring all marketing activity is rooted firmly in audience needs and motivations.

Data, Systems & Continuous Improvement

· Support the implementation and optimisation of new effectiveness tools, dashboards, analytics partners and measurement frameworks.

· Work closely with CRM, Data and Finance teams to ensure accurate, consistent flow of supporter, campaign and spend data.

· Identify gaps in data, insight or measurement and propose solutions to resolve them.

Stakeholder Engagement & Upskilling

· Present clear, insightful recommendations to senior leaders and campaign owners to guide investment and planning.

· Support training for teams on how to use insight, performance data and funnel metrics to improve campaign effectiveness.

· Champion a test-and-learn culture across the organisation.

Key Outputs

· A clear, agreed set of marketing performance measures and way of working for marketing evaluation used organisation wide.

· Increased understanding and clarity in how marketing success is defined and reported.

· Evidence of performance insight actively shaping planning, channel selection and investment.

· Improved ability to demonstrate marketing’s contribution to income and growth.

· Strong confidence from senior leaders in marketing effectiveness.

What we are looking for:

· Strong experience analysing marketing performance data across multiple channels (digital, brand, fundraising, PR, paid media etc.).

· Demonstrable experience designing or implementing measurement frameworks, dashboards, KPIs, or campaign reporting approaches.

· Experience working with audience insight (quantitative and qualitative) and translating this into practical recommendations for campaign planning or proposition development.

· Experience working with analytics, data, or CRM teams to extract, clean and interpret data into marketing strategy.

· Experience presenting insight and performance findings to senior stakeholders, with clear recommendations.

· Ability to interpret complex datasets, identify patterns, and turn evidence into actionable improvements.

· Highly analytical, with strong critical thinking and problem-solving skills.

· Able to communicate complex information simply and compellingly.

· Curious, evidence-led mindset — always seeking to understand “what’s working and why”.

· Comfortable challenging constructively and influencing decision-making.

· High attention to detail and accuracy.

· Ability to plan and manage multiple insight or analysis workstreams simultaneously.

· Collaborative and proactive — able to work closely with Fundraising, Digital, Insight, Brand, Comms and Data teams

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £36,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 11th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Title: Capacity Development Officer 

Type: Employee (100%)

The contract will be managed by a third party (Remote) that will act as the legal employer, handling payroll and compliance, while specifying the applicable British employment conditions (right to work, working conditions).

Contract duration: Permanent contract

Reporting to: Capacity Development Senior Manager

Start date: March 2026

Location: UK based with valid work permit – home based with co-working space access

Application deadline: 23 January 2026

About the NCD Alliance

The NCD Alliance (NCDA) is a global civil society alliance of 400+ civil society members across 80 countries dedicated to supporting a world free from preventable suffering, disability and death caused by noncommunicable diseases (NCDs). Over 14 years, NCDA has built a reputation as a leading global advocacy organisation on NCDs, a globalthought leader on NCD policy and practice, a convener and mobiliser of the NCD civil society movement, a partner togovernments and WHO and other UN agencies, and an advocate for meaningful involvement of people living with NCDs (PLWNCDs). Please find more information about the NCD Alliance in our website.

Job description

The Capacity Development unit seeks an officer to support the implementation of the Advocacy Institute programme.The Advocacy Institute is a flagship programme of the NCDA that strengthens NCD civil society with a focus on coalition building and advocacy. It includes Seed, Accelerator and Regional tracks reflecting the different levels of readiness of alliances and their needs. The Seed track supports the establishment and strengthening of NCD civil society networks incountries/regions where these are non-existent or nascent. The Accelerator track works with established NCD alliances to spur advocacy efforts where there are windows of opportunity for specific policy change. The Regional track supports coalition building, advocacy and accountability opportunities of regional alliances. The programme supports selectedgeographies via a combination of grants, technical assistance, peer-to-peer learning, and training; the position will also support the delivery of such offerings.

The Capacity Development Officer will support the roll-out of the Seed and Accelerator tracks, currently in the last year of the Advocacy Institute third phase 2024-2026, and its work with different national alliances aiming to increase the capacity of NCD alliances to drive effective locally-owned advocacy campaigns. In 2026, the officer will also support the evaluation process for the third phase and the design and scoping of the Advocacy Institute fourth phase. 
 

Core responsibilities:

•Support the roll out of Advocacy Institute particularly the seed and accelerator tracks in their different components: grants, technical support, and trainings.

•Support the CD unit in grant management duties, including grantee communications, revision of technical and financial proposals, grant award and grantee reporting.

•Support the organisation of the Advocacy Institute trainings, webinars and events as required, includingparticipant support, administrative functions, supporting curriculum development, and evaluation.

·Support the evaluation process of the third phase of the Advocacy Institute (2024-2026).

·Support the scoping of the fourth phase of the Advocacy Institute.

·Leverage NCDA expertise providing technical assistance to alliances and facilitating networking opportunities, enable access to NCDA expertise, advocacy advice and support, and also access to a broader network of advocates who can provide peer-to-peer support.

•Support the provision of written content to promote regional and national activity through NCD Alliancecommunication channels, including social media and website.

•Support the maintenance of regular communications with national NCD alliances for advocacy and network updates.

•Support the maintenance of an updated contacts database of regional and national NCD alliances.

•Support the development of research and knowledge products as needed (e.g., civil society mappings,guides, reports, programme documentation, etc.).

•Support the maintenance of up-to-date Capacity Development content in the NCDA website.

•Handle administrative responsibilities in support of Capacity Development activities as needed.

•Support the mobilisation of regional and national NCD alliances in support of global advocacy campaigns,including Global Week for Action, and any other opportunities.

Required competencies:

·Advanced university degree in public health, international relations, public policy, or similar, with a minimum of 2 years of relevant work experience in the non-profit area.

·Demonstrated interest and understanding of global health and development; policy-oriented research and advocacy, knowledge of NCDs would be ideal, particularly on aspects related to NCD prevention (e.g., alcohol control, food policies, environmental health/air pollution) and control (e.g. access to medicines, Universal health coverage, primary health care, NcDs/HIV integration) and NCD financing. Health policy and/or public health background is preferred.

·International work experience is highly desired, as well as professional knowledge of research, advocacy, policy and/or programmes.

·Excellent organisational and strategic planning skills and ability to successfully manage competing priorities and meet deadlines.

·Capacity to work independently and collaboratively in an international team environment with solid interpersonal and verbal communication skills.

·Excellent judgment, strategic thinker, initiative taker.

·Excellent analysis, writing and oral communications skills in English – foreign language skills are a plus (Spanish and/or French).

·Solid knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

·Availability for international travel (10%; as needed)

Diversity and inclusion are a priority at the NCD Alliance. We are committed to cultivating a fair and healthy environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles.We work to ensure that our recruitment processes are as inclusive as possible to everyone.

Closing date for applications: 23 January 2026. We regret that we are only able to contact shortlisted candidates

Purpose

We are looking for a proactive and organised individual ensuring that all of Ella’s premises,  including the office, community hub, and safe houses,  are safe, compliant, well-maintained, and a welcoming environment for staff and service users. This role combines practical facilities work with proactive oversight of supplier management and property maintenance systems.

You will play a key role in maintaining the smooth daily running of our operations, managing contractors and compliance records, and supporting Ella's growth and improvement in facilities management.

An enhanced Disclosure and Barring Service check will be undertaken. This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.

Facilities management

• Oversee the maintenance and smooth operation of Ella’s office, community hub, and supported accommodation.

• Manage supplier and contractor relationships, including procurement, tendering, and ongoing performance monitoring.

• Coordinate and oversee maintenance, repairs, and refurbishments across all properties, ensuring work is completed safely and to a high standard.

• Maintain clear records of repairs, inspections, and contracts in the central facilities log.

• Ensure the office and community hub are fully equipped, stocked, and operational, maintaining an organised and professional environment.

• Ensure accurate stock records are maintained and inventories are completed across all sites.

Property inspections and maintenance

• Conduct regular inspections of all Ella’s properties to identify and address maintenance and safety issues.

• Manage the safehouse repairs and maintenance log, ensuring timely responses and communication with caseworkers and residents.

• Carry out minor maintenance and repairs directly where appropriate (e.g. light bulbs, fixtures, storage organisation).

• Liaise with landlords and external providers on significant property issues, ensuring clear communication and accountability.
   

Health, safety, and compliance

• Act as the main point of contact for health and safety matters in the Operations Manager’s absence. 

• Ensure that all properties comply with statutory safety and maintenance requirements, including fire safety, gas, and electrical checks.

• Support in maintaining and updating compliance documentation, certificates, and maintenance schedules.

• Conduct regular health and safety audits and risk assessments, escalating issues to the Operations Manager as needed.

• Lead or support fire drills, first aid provision, and emergency preparedness planning.
   

Systems and administration

• Develop and maintain efficient systems for facilities management, including logs, checklists, and compliance trackers.

• Support the Operations Manager in reviewing policies and procedures related to facilities, health and safety, and risk management.

• Coordinate staff communications about ongoing facilities work or planned maintenance.

• Oversee inventory management, purchasing, and deliveries for office and property supplies.
   

Team and organisational support

• Contribute to creating a trauma-informed, safe, and welcoming environment across all Ella’s spaces.

• Support the smooth running of events or community activities at the hub, ensuring facilities are ready and accessible.

• Build strong working relationships with staff, residents, and suppliers to ensure responsive and effective facilities support.

Person specification

Essential

• Excellent organisational and time management skills.

• Keen eye for detail 

• Ability to put effective processes and procedures in place 

• Ability to manage multiple tasks effectively and work independently.

• Strong communication skills, both written and verbal.

• Basic understanding of health and safety requirements.

• Comfortable liaising with contractors and overseeing on-site work.

• Willingness to travel locally between Ella’s office and safe homes.

• A proactive and practical approach to problem-solving.

Desirable

• Experience in facilities or property management.

• Experience working with suppliers and contractors. 

• Familiarity with trauma-informed environments or working in the charity sector.

• Basic maintenance skills (e.g., DIY tasks).

More about Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:

• We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants. 

This is an exciting time to join as we are embarking on an ambitious Digital, Data and Technology (DDT) Programme to enable the organisation to reach its ambitious goal of raising £120m by 2033.  The Data and Analytics Lead will be the operational backbone of the Data and Analytics team, responsible for ensuring the smooth, day-to-day running of all functions in the team.  This role is a key partner to the Head of Data and Analytics, freeing them to focus on strategy, vision and driving forward the DDT Programme.

The Data and Analytics Lead will be the primary line manager for the Data Operations, Salesforce Development, Data Selections and Business Intelligence teams, focusing on workload management, resource allocation, and supporting the development of a high-performing culture.

This is an interim role working closely with the Head of Data and Analytics who will continue to oversee the function whilst driving the DT programme forward. 

Key Responsibilities:

· Responsible for overseeing and management of the Data & Analytics team as the primary point of contact for all data related activities and directing as necessary

· Provide mentorship, guidance and performance management to the Data and Analytics team, nurturing a collaborative and high-performing culture

· Work with your direct reports and the Head of Data and Analytics to develop and monitor the team’s operational plan, ensuring this is aligned with teams across ARUK

· Actively lead and manage the team’s workload and capacity, ensuring there are effective demand management and planning processes in place

· Champion the use of analytics and insight across the organisation to drive performance monitoring and data-informed decision-making

· Work with the Head of Data and Analytics to ensure the team is aligned with the DDT Programme, and the team is effectively supporting data-related DDT initiatives

· Ensure robust processes are in place for Direct Debit and Gift Aid processing and these are being adhered to

· Ensure all business-as-usual tasks (eg. imports, data selections) are completed as required, on time and with quality assurance and reconciliation checks in place

· Work with the Senior Salesforce Technical Product Manager to continually review the Salesforce roadmap, ensuring it is aligned with the organisation strategy

· Oversee data governance, quality assurance and compliance with GDPR and other relevant regulations Provide expert regulatory guidance and technical support to strengthen our governance and operational integrity 

· Continue to develop the adoption of the Agile approach across the whole team

What we are looking for:

· Proven experience of working in a data operation function

· Demonstrated team leadership and development of a team of technical experts, ensuring clear roles and responsibilities and driving high performance

· Background in analysis, data modelling and data-driven marketing

· Extensive experience of managing and using large relational databases and analysis packages

· A track record of identifying and implementing improvements to data management systems and processes

· An understanding of marketing and specifically, direct marketing and campaign management

· Good knowledge of data protection legislation and its application

· Excellent inter-personal (relationship) skills with an ability to build relationships, trust and respect at all levels.

· Able to use storytelling to bring data analysis to live

· Strong problem-solving skills with ability to troubleshoot, investigate and resolve technical issues

· A strong desire to improve charity-wide performance through more effective practices and insight

· An ability to translate data and insight for non-technical audiences

· Strategic and critical thinking, including the development and delivery of a long-term strategy and plan

· Effective and confident communicator (written and verbal), attention to detail and ability to work independently.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £65,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 4th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Do you want to make a real difference in the lives of older and vulnerable people in our community? Are you a strategic, values-driven leader looking to make an impact?

At WECHI, our purpose is to support older people to remain living comfortably and independently in their own homes for as long as they choose. If you are passionate about applying your skills to a meaningful cause, the Head of Central Services role offers a unique opportunity to lead and make a difference, guided by our values of care, respect, integrity, and collaboration.

In this senior leadership role, you’ll work closely with the CEO, Management Board and management team to shape our financial strategy, strengthen governance, and ensure effective management of our people, data, IT and facilities functions. This is a fantastic opportunity to bring your expertise to an organisation with a big heart, a strong social purpose and a team that genuinely cares.  

What you’ll lead on

Strategic Finance & Planning

• Lead the development of financial and commercial strategies that support WECHI’s long-term vision.
• Oversee annual budgets, forecasts and business planning.
• Provide clear, insightful financial information to support Board and Executive decision-making.

Financial Management & Reporting

• Lead all financial reporting, including monthly reviews, cashflow management, quarterly management accounts, BVAs and year-end accounts (including subsidiaries).
• Manage the annual audit and maintain strong relationships with bankers, insurers and auditors.
• Ensure robust financial controls, policies and procedures across the organisation.

Operational Performance & Growth

• Partner with operational teams to improve performance, efficiency and financial sustainability.
• Provide financial modelling and support for bids, business cases and new service development.
• Contribute to revenue growth, including development of commercial opportunities and private income streams.

Governance, Risk & Compliance

• Act as Company Secretary, ensuring statutory and regulatory compliance.
• Strengthen organisational governance and risk management, including maintenance of risk registers.
• Ensure compliance with data protection, information governance and financial regulations.

Corporate Services Leadership

• Manage the People Support Lead, providing line management and oversight, while working collaboratively to ensure HR compliance, develop people strategy, and coordinate on key operational matters including payroll and budgets.
• Lead IT oversight and the outsourced IT function, ensuring systems are maintained and improved.
• Oversee facilities management and represent WECHI as a Director for Hide Market Management.

For a full description of duties, person specification, and benefits, please see the attached JD.

This is an exciting opportunity for a Head of Central Services to shape the future of WECHI, make a lasting impact, and champion our values of care, respect, integrity, and collaboration. If you think that's you,we’d love to hear from you!

Purpose of the job

This role creates a positive impact for young people by providing practical and operational support for the delivery of Year 3 of the Summer Jobs programme. The post holder will contribute to effective coordination, administration and delivery by managing key processes, systems and communications, supporting partners and internal teams, and helping to ensure delivery is well organised, safe and compliant throughout the summer period.

Working closely with the Summer Jobs Programme Manager and colleagues across Network Delivery, you will support delivery through coordination of partners, contracts, due diligence and training activity. You will manage programme communications and inboxes, support relationship building with referral partners, and contribute to marketing, resources and learning materials. You will support issue management during delivery, gather insights from delivery activity, and contribute to continuous improvement of the programme offer for young people.

The Summer Jobs Programme (funded by the Youth Endowment Fund (YEF) (YEF) and Youth Futures Foundation (YFF)) offers young people, aged 16-20 who are at risk of violence, a six-week paid work placement. The programme aims to improve the young person’s wellbeing and mental health while supporting them with employability skills and self-confidence. The young person is supported by a dedicated youth worker as part of their placement.

Planning is now underway for the 2026 programme, which aims to support a further 860 young people through placements across England and Wales. The initiative draws inspiration from successful programmes in the US and builds on the achievements of the first two years years. The Summer Jobs Programme has engaged over 800 young participants since its inception in 2024

Key responsibilities

Programme delivery

• Support the delivery, governance and evaluation of Year 3 of the Summer Jobs Programme through effective coordination, administration and process management

• Act as the central point of contact for the Summer Jobs Programme inbox, developing and maintaining systems to manage queries efficiently, forward requests appropriately and onboard team members to agreed processes

• Support the Delivery Team with partner and contract management throughout the programme, including coordinating onboarding and Expressions of Interest, drafting and reviewing SLAs, completing due diligence checks, processing supplier forms, coordinating visits and ensuring all documentation and records are kept accurate and up to date

Training, meetings and coordination

• Support the planning and delivery of Summer Jobs training activity, including resource development, event logistics, attendance tracking and maintenance of attendance logs

• Coordinate Summer Jobs meetings, including working group and steering group meetings, supporting agenda preparation, minute taking, action logs and internal follow up

Relationships, communications and resources

• Build and maintain effective working relationships with referral partners, including local authorities and national organisations, to support programme delivery and referral processes

• Support marketing and communications activity by drafting copy for newsletters, emails and programme materials, including pulling together Delivery Partner newsletter content

Experience We're After

• Experience supporting the delivery of programmes or projects

• Experience coordinating the effective operation of project management and/or governance processes

• Experience working with partners or stakeholders, both internally and externally

• Experience coordinating activities, tasks or events and keeping accurate records

• Experience working with data or systems to support programme delivery

• Experience working in a team and managing competing priorities

• Experience with incident management

Why work at UK Youth?

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.

 We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 5th January 2026 at 23:59pm (midnight)

Provisional Interview Dates: W/C 12th Januray 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

If you're an organised, proactive Administrator who is motivated by social impact, this could be your next step! As Administrator at FLEX, you will play a central role to our everyday operations, supporting a small but dynamic team working towards ending labour exploitation.

Job title: Administrator

Location: FLEX office, Vauxhall, London – Currently hybrid working with a mixture of in person and online working

Salary: £33,500 per annum (pro rata), subject to deductions for tax and national insurance contributions as required by law 

Hours: Part time (4 days, equivalent to 30 hours per week)

Contract: Permanent

Reporting to: Director of Operations

Benefits: 25 days holiday per year plus bank holidays and incremental leave (pro rata), extra days over the holiday period, enhanced maternity, adoption and paternity pay; occupational sick pay; incremental pension contributions; Employee Assistance Programme; and a wide range of opportunities for skills development.

About the role:

In this role you will support FLEX’s staff team and Board of Trustees to guarantee the smooth running of our operations. You will ensure the effective administration and maintenance of relevant office resources and systems. This role involves supporting tasks related to governance and compliance, HR, finance and grant administration. You will work closely with FLEX’s Management Team but will have a central role, working across teams, and you will be responsible for staff communications regarding internal operations.

About FLEX:

Focus on Labour Exploitation (FLEX) is a research and policy organisation working to end labour exploitation by challenging and transforming the systems and structures that make workers vulnerable to abuse. We are striving for a world free from all forms of labour exploitation, including forced labour and human trafficking. FLEX seeks to achieve this vision through the prevention of labour abuses, protection of the rights of those affected or at risk of exploitation and by promoting best practice responses to labour exploitation through research and evidence-based advocacy.

Key responsibilities:

General Administration 

• Provide administrative support to the FLEX team/Board including organising meetings, taking minutes, booking travel and accommodation

• Financial administrative support including processing invoices and expenses claims

• Ensure post is collected, filed and forwarded

• Coordinate the schedule for donor progress reports with staff, ensuring that internal and external deadlines are met

• Create and maintain effective filing systems in line with data protection legislation 

• Manage and respond to general enquiries, received by phone, email or post.

• Provide logistical support and coordination for FLEX events

• Liaise with external stakeholders to support FLEX’s work within the sector

• Support the drafting of FLEX organisational and governance documents

• Support the implementation of FLEX’s Equality and Diversity Strategy

• Identify any opportunities to improve and streamline existing processes.

Office Management/Health and Safety

• Ensure office provisions and office stationery are well stocked

• Act as tenant representative for FLEX at The Foundry (shared office building), liaising with Ethical Property Company building management, attending tenant meetings and sharing relevant information with the FLEX team

• Report any health and safety issues to the Ethical Property Company 

• Organise annual PAT testing and fire risk assessments

• Liaise with The Foundry Facilities Manager regarding fire safety and other aspects relating to FLEX’s office lease

• Maintain equipment log

• Ensure FLEX has functional, up-to-date IT equipment, including ensuring printer, phone and Wi-Fi are working as expected

• Liaison with IT provider, website support provider, and any other relevant services to enable smooth operations

• Act as Fire Warden

HR Administration 

• Support recruitment processes including equality monitoring, recruitment timelines, candidate communications, interview set up (online and in person)

• Keep starters and leavers checklists up to date

• Maintain up to date staff records on Breathe HR database, including training and development

• Ensure provision of equipment associated with homeworking and office-based work e.g. cameras, laptops, DSE requirements 

• Support the implementation of FLEX’s Equality and Diversity Strategy 

• Organise and collate staff surveys. 

Other

• Undertake any other duties within the context of the role as may be determined by your line manager.

• Attend team meetings

• Attend training relevant to the role

• Adhere to FLEX’s organisational policies.

We are committed to being an inclusive employer, creating a culture where everyone can be themselves and thrive. This means we are committed to being an anti-racist, trans-inclusive, gender-equitable and intersectional organisation.

We actively encourage applications from people of all backgrounds and cultures. In particular, those who have lived experience of the immigration system or who identify as part of marginalised communities.

If you are disabled or become disabled, we encourage you to tell us about your condition so that we can make reasonable adjustments and consider what support may be provided at the interview and task stage.

How to apply: Please download, complete and send the FLEX application form and equal opportunities from our website.

Deadline for applications:  25th January 2026 23:59

Shortlisting:Your application will be assessed against the criteria in specified in the Job Description. To ensure fairness and consistency in our shortlisting process, applications will be anonymised before being reviewed by the panel.

Interviews will be held for shortlisted candidates in person at FLEX offices, Vauxhall on 9th/10th February 2026. Please state in your application if you are not available to attend on these dates.

Science Communications Officer - FTC

The Officer is part of the Science Communications Team, which inspires and informs the public, donors and researchers about dementia research, the progress being made, wider developments in the field and the impact of Alzheimer’s Research UK (ARUK) funding.

The postholder plays a vital role in helping tell the story and scientific narrative of ARUK to a variety of audiences, cementing the charity’s role as a leading authority on dementia research in the UK and globally. They also help to create a clear, creative, and compelling case for the need for research and the progress being made towards finding a cure. This means the postholder will be an effective and inspiring communicator, creating and landing content covering ARUK research, impact and commentary across multiple communications channels and audiences.

Key responsibilities include finding and developing stories around ARUK research and helping to create and deliver communications plans around our research initiatives. This includes: pitching stories to media, creating social media and digital content, such as blogs and website summaries and help creating content for supporter newsletters. The officer will also be part of our press operations which involves handling media calls. This includes some out of hours cover.

The postholder will also be expected to engage in broader communications and events work both within the team and beyond it. This is a challenging, creative and busy role, but one that oversees a function that is critical to ARUK and its mission.

This is a 12-month Fixed Term Contract

Key Responsibilities:

· Support in the development and implementation of communications plans for ARUK launches and major initiatives, as well as responding to other stories in the news.

· Ensure that ARUK’s research portfolio, strategy and ambition is communicated to the public through digital channels including our website, blog and social media.

· Develop and maintain a first-rate working knowledge of the dementia research field, including ARUK’s portfolio, strategy, impact and history.

· Develop and maintain high-level playbooks that make the case for research and the work of ARUK, and devise and develop innovative and creative communications products and campaigns based on this narrative.

· Work with teams across the charity, including Research, Fundraising and Marketing to find and communicate suitable projects, success stories and researcher case studies for inclusion in public and supporter-facing communications.

· Contribute to ARUK’s proactive and reactive media communications by being part of the news desk, including out-of-hours queries (organised through an on-call rota, and occasional ad hoc) and finding ARUK-related newsworthy stories to pitch to the media.

· Help monitor and showcase the impact of our media activity and contribute to media training ARUK employees.

· Help manage multiple short- and long-term projects, working with teams within the charity and key external stakeholders.

· Deliver presentations about dementia and our communications around dementia and research as part of employee and external events.

· Maintain a watching brief of the dementia research sector to identify emerging technologies and trends that might benefit ARUK’s work.

· Develop and maintain relationships with a wide network of experts from across the dementia research field, including through attending research conferences and representing ARUK.

· Ensure communications activities comply with ARUK’s tone, branding and style guide.

· Undertake any other relevant duties and projects delegated by the team manager in line with the responsibilities of the post.

What we are looking for:

· Educated to degree level in life sciences or demonstrable relative work experience.

· Experience in translating complex science for a lay audience.

· Experience in creating compelling content for digital channels, including web and social media.

· Excellent interpersonal and negotiation skills: can work collaboratively with multiple stakeholders within and outside the organisation.

· Strong planning and organisational skills and working to tight deadlines

· Excellent organisational skills; the ability to manage a large number of tasks to multiple deadlines.

· A confident communicator and friendly manner; would feel at ease representing the charity to a range of audiences to a high level.

· Willingness and ability to travel in the UK and beyond, to work outside of regular office hours when needed.

· Ability to communicate effectively with stakeholders and build strong relationships at all levels, both within and outside the charity.

· Confident in using a range of IT systems

· Ability to write compelling and engaging content

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £34,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 11th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

Lincoln Cathedral is seeking an experienced HR BP to provide strategic/operational HR support across a unique and purpose-led organisation. Reporting to the Chief Operating Officer, you will act as a trusted adviser to senior leaders and managers, supporting employee relations, workforce planning, organisational development and the delivery of a refreshed People Strategy. You will play a key role in strengthening culture, inclusion and wellbeing, while ensuring HR practice is fair, compliant and values-led.

You will be an experienced HR generalist or Business Partner (CIPD Level 5 or equivalent) with strong knowledge of UK employment law, confidence in coaching managers, and experience of supporting change. Experience in a charity, church or heritage setting is desirable.

Salary: £32,855 to £37,053 per annum 

Contract length: 1 year FTC with possibility of extension

Location: Thames21’s main office at the Guildhall, City of London; but we also offer hybrid working

Responsible to: Evidence Programme Manager

About Thames21

Thames21 is a leading environmental charity, working across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis through restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them. 

Diversity at Thames21

Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.

Purpose of the job

The successful candidate will be employed as part of the Evidence Team working in a supportive, dynamic and fast-moving environment. While the post is initially funded for 1 year, there is likely to be further funding to work on projects related to water quality monitoring/modelling and nature-based solutions beyond this date. The role is to lead delivery of various projects within the Evidence Program, working closely with a variety of project partners and focusing on evidencing water quality pollution issues, identifying opportunities for pollution mitigation using nature-based treatment solutions, and monitoring their effectiveness. Projects vary from local and national scale to international collaborations.

You will undertake water quality monitoring, co-ordinate networks of citizen scientists to monitor water quality, perform dataset analysis, perform water quality modelling, and provide advice and guidance on the best nature-based solutions. This job would suit somebody with experience in monitoring water quality and/or nature-based solutions, and working with volunteers.

Main Duties and Responsibilities

        Support the delivery of various projects – including constructing work plans, achieving project milestones.

· Routine maintenance of probes, water testing kits and other field equipment.

· Data inputting, analysis, presentation and visualisation using a variety of software and online tools such as Excel, ArcGIS, QGIS.

· Production of high impact verbal and written reports aimed at a range of expert and non-expert audiences.

· Undertake surface water sampling and data collection, analysis and interpretation of results, desk-based studies and project reports and recommendations.

· Coordinate stakeholders across projects and partnerships to implement/co-develop new tools/approaches to data and evidence analysis/modelling.

· Method development and support of monitoring carried out by citizen scientists.

· Delivery of other types of project work, as and when required by project or team managers.

· Work outside in a riverside environment in a variety of weather conditions.

· Work with Thames21 colleagues to develop and implement Thames21’s vision.

Other Duties

This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.  (PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR MORE INFORMATION)

The closing date for applications is: 5pm 26th January 2026

Interview dates: Week commencing 9th February 2026 (subject to change)

We appreciate the time you will have taken to apply to this role, and we do appreciate that it is disconcerting when you don’t hear back from a role you have applied for. However, due to the high number of applications we expect to receive, we are unable respond to or give feedback on individual applications, but we do want to be able manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion.

No agencies please.

This is a 1 year fixed term contract, with the potential to become permanent.

We have a new and exciting opportunity for an experienced Senior IT Infrastructure Engineer to join the Connexional Team.

We are offering an interesting and varied opportunity to support the work of the Connexional Team and the wider Methodist Church. 

We are looking for someone who will be responsible for supporting the delivery of the core operational IT infrastructure, underpinning all services both internally and externally in a responsive and customer-focused manner.

You will advise members of the team on matters related to IT and resolve second and third-line tickets in line with the service level agreement. Assist with the maintenance, continuous improvement and administration of the team’s growing IT infrastructure. Deploy and maintain laptop, desktop and tablet security to ensure that IT service users can enjoy a safe and secure IT environment. Perform proactive maintenance of the infrastructure environment as required. Work to tight deadlines and provide high levels of technical support and compliance. 

Working alongside colleagues within the Infrastructure team, you will provide support services to approximately 250 office-based and remote users within the organisation.

About You

• Proven experience supporting enterprise infrastructure platforms and software, including but not limited to: Windows Server, Active Directory, Windows 11, Office 365 and MS 365, Backup, Monitoring/SNMP, SMTP/Exchange, Web Server/IIS, Dell Servers and storage, Printers/Papercut,
• Experience in server administration, database administration and application support.
• Experienced in IT support services and ticketing, as well as laptop and mobile phone support and networking configuration.
• Excellent communicator with the ability to communicate technical issues to all levels
• Advanced problem-solving and troubleshooting skills
• Customer service skills demonstrated through communication, knowledge, attention to detail and ability to get things done
• Strong organisational skills including planning, prioritising, timekeeping and managing busy workloads and ticketing systems working to prioritise.
• Flexible and adaptable to changing priorities.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact HR Team.

Closing date: 16 Jan 2026

Shortlisting date: 23 Jan 2026

Interview (in person) date: 30 Jan 2026

Retail Van Driver  

Warehouse in Knaresborough, North Yorkshire, with travel required across the Yorkshire Region  

About us  

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.   

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.  

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.   

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.  

  
The Benefits  

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.  

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Van Driver, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.  

The Role 

We are currently looking for a Retail Van Driver to join our Retail, Services and Operations team.

Reporting to the Warehouse Operations Manager, you will be part of the team responsible for ensuring the efficient running of the donation centre and warehouse. The primary focus of this role is to deliver stock to our retail shops across Yorkshire in a timely manner. However, at busy times you will also be required to assist with general maintenance tasks and supporting with the removal of general waste through the appropriate channels whilst working in compliance with all relevant Health and Safety legislation and our Driving for Work policy. 

Specifically, you will: 

• Carry out deliveries of donated stock to shops ensuring that the shops receive the stock that they have requested from the Donation Centre. 

• Complete collections of furniture and goods across Yorkshire, including the disposal of waste materials, as directed. 

• Assist with the moving of furniture and other goods between shops and the Donation Centre. There will also be a requirement to collect goods from donors. 

• Be responsible for day-to-day vehicle maintenance, including completion of the weekly vehicle maintenance checklist and daily visual checks. 

• Ensure charity vehicles are left secure, clean and presentable at the end of the day and ensure any vehicle defects and damage promptly are reported in accordance with charity procedures. 

• Be an ambassador for the charity whilst driving branded vehicles, ensuring that you drive carefully and mindfully of other road users. 

• Create a positive, professional, warm welcome for all visitors. 

• Seek opportunities to actively engage with visitors to enhance their visit and further promote the profile of the charity. 

• Be responsible for conducting an initial assessment of the quality of goods collected, including furniture which will include declining donations that are unsuitable for sale and may contravene the Sales of Goods Act 1979. 

• Be knowledgeable about, and an ambassador for the charity so that you are able to answer questions and answer any queries. 

• Promptly report any accidents, incidents or unsafe occurrences to the Facilities Manager via the charity reporting procedure. 

 
About You 

To be considered for this role, you will need: 

• To be ideally educated to at least GCSE standard or equivalent, including Maths and English. 

• To have the ability and willingness to travel across the Yorkshire region. 

• To have a full UK driving license with less than 6 penalty points. 

• To have a willingness to undertake any additional training as required. 

• To be highly organised with good time management skills.

• To be able to prioritise workload, meet deadlines and adapt to changing deadlines.

• To be able to demonstrate a good standard of written and numeracy skills or confident in using available tools to support with this.

• To be passionate about delivering good customer service both internally and externally.

• To have good communication and interpersonal skills. 

• A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include: 

• A check on your employment history by seeking two references 

• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006 

• A DBS check at enhanced level 

Application 
 

Before applying, please visit our website to view the full role profile and visit our Careers Page to find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and covering letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 31 December 2025. Please read our privacy notice before applying.

The charity is a responsible and flexible employer.  We welcome any discussion for flexible working at interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us. 

Job overview

In this dynamic role, you'll provide strategic and operational leadership to grow our income streams to £2 million annually and beyond, while maintaining low costs and embedding innovation through AI-driven insights, digital fundraising, and creative projects.

Oversee governance, financial management, grants, lotteries, major donor stewardship, marketing, and a high-performing team, ensuring compliance with regulatory bodies and delivering measurable social value. If you're a visionary leader with a passion for NHS charities, proven fundraising expertise, and the agility to handle hands-on operations—from event planning to risk management—apply now to drive meaningful change and represent us on national stages.

Flexible working with office presence required frequent travel between sites essential.

We kindly request that applicants submit a one-page cover letter along with a curriculum vitae (CV) not exceeding two pages in length when applying. 

Main duties of the job

The Charity Director is responsible for driving the purpose and impact of Frimley Health Charity (FHC), ensuring the charity delivers meaningful benefits to patients, staff, and the wider community. The role combines strategic leadership with active operational involvement, across income growth and translating the charity’s vision into practical initiatives and improvements. The postholder will develop and implement a plan to deliver on the newly agreed FHC strategy to grow income streams, maximise impact, and maintain low operating costs, while also engaging directly in day-to-day operations to ensure the charity runs smoothly and efficiently.

In addition to strategic planning, the Charity Director undertakes hands-on tasks such as financial management, data analysis, market research, process improvement, and reporting to the Charitable Funds Committee and Trust Board. The role involves leading a small, high-performing team, supporting staff in their day-to-day work, and maintaining a culture of collaboration and accountability. The postholder also engages directly with patients, staff, donors, and community partners, and oversees marketing, communications, creative projects, and wellbeing initiatives, ensuring that all activities align to the charity’s purpose. The charity aims to generate an income of £2 million per annum and there is an expectation of the postholder to grow the charity over the coming years.

Job Title - Head of Legal Aid and Billing

Contract - Permanent

Hours - Part Time, 21 hours per week (0.6 FTE) with some flexibility around working hours

Salary Range - £28,800 to £34,800 per annum (£48,000 to £58,000 FTE)

Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC’s financial and operational sustainability. The role will be accountable for maximising the unit’s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit’s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters.

The role would suit a highly organised and efficient legal aid lawyer, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law.

This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the three days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel. 

For further information on CCLC please visit our website.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Monday 5th January 2026 at 5pm

Test and Interview date: Week commencing Monday 12th January 2026

Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.