Management volunteer roles

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Chatting to customers, giving great service on the till.
• Selecting, sorting, and pricing donated stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Accepting donations from members of the public, speaking to the donors and asking them a few questions..
• Following clear instructions to label donations in order to maximise income.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others
• Happy to speak with other people, and follow instructions to complete a task

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Do you want to be inspired by the impact of education? Do you have the skills to lead an established board of governors? A school in Barking in Essex is looking for a skilled volunteer to drive school improvement by becoming a chair of governors.

What will you be doing?

Governing bodies are responsible for the strategic management of a school and will make decisions about a wide range of issues

The core responsibilities involved are:

· Ensuring accountability

· Providing support and challenge to the schools senior leadership team

· Monitoring and evaluating the school’s progress

· Budgetary allocation and control

· Shaping plans for school improvement and overseeing their implementation

· Setting the school’s aims and values

· Appointing senior members of staff including the Head Teacher

A school governing body is made up of representatives from the school, the parents, and the local community.

What are we looking for?

This vacancy is for a Primary School and nursery (ages 3-11).  The school would ideally like to find someone who has experience in safeguarding and anti-bullying.

You must be over 18, but you don’t need to be a parent or have children of school age. Often, it’s the outside perspective you can bring that a school needs. Professional experience in areas such as safe guarding, change management, and leadership skills are all useful to a school. Soft skills such as communication and problem solving are also great additions.

What difference will you make?

Governors make decisions that affect schools for years to come. Chair of Governors work in partnership with Head Teachers and the Senior Management Team to help deliver the best possible education, and help children realise their expectations and aspirations.

Our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend.

As a chair of governors, you will be encouraged to visit the school to gain an understanding of the culture and ethos and to get the most out of the role. You’ll also have the opportunity to meet children, parents, and teachers, and see the impact of your work first-hand.

What's in it for the volunteer?

Volunteering as a chair of governors is a challenging but rewarding role. As part of the governing board, you’ll:

· Have support from the vice chair(s) and the clerk, to ensure the effective functioning of the board by keeping it focused on its core functions. You will also encourage the board to work together as an effective team, building its skills, knowledge and experience.

· help schools overcome challenges to ensure a bright future for children in your community

· work collaboratively with people from different backgrounds, challenging your own perspective and broadening your network

· gain experience outside of your job description and skills you can bring back to work

Before you apply

You will need to complete an application form and will have an interview with the school. DBS checks will be taken up.

About Governors for Schools

Objectives

Governors for Schools exists to improve educational standards so that children and young people have the chance to realise their full potential.

We believe the key to improving school performance is effective governance. By finding, nurturing and supporting a committed network of governors we help to drive systematic change in how schools operate. We have been connecting schools across England for over 20 years, and expanded our service into Wales in 2020, with skilled and committed volunteers, supported by our business and university partnerships.

Do you want to be inspired by the impact of education? Schools across Derby and the surrounding area are looking for skilled volunteers to support education by becoming school governors.

What will you be doing?

Governing bodies are responsible for the strategic management of a school and will make decisions about a wide range of issues

The core responsibilities involved are:

• Ensuring accountability
• Providing support and challenge to the schools senior leadership team
• Monitoring and evaluating the school’s progress
• Budgetary allocation and control
• Shaping plans for school improvement and overseeing their implementation
• Setting the school’s aims and values
• Appointing senior members of staff including the Head Teacher

The governing body is usually split in to a small number of committees, each responsible for one area such as finance or pupil achievement. These committees will meet separately from the main governing body to discuss relevant issues in more detail. Discussion is then fed back at a full governing body meeting.

A school governing body is made up of representatives from the school, the parents, the local authority and the local community.

What are we looking for?

You don’t need any specific skills or experience to be a school governor. You must be over 18, but you don’t need to be a parent or have experience working in education. Often, it’s the outside perspective you can bring that a school needs.

Professional experience in areas such as HR, finance, law, or project management are all useful to a school. But soft skills such as leadership, communication, and problem solving are also great additions.

What difference will you make?

Governors make decisions that affect schools for years to come. Our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend. 

As a governor, you can visit the school to gain an understanding of the culture and ethos and to get the most out of the role. You’ll also have the opportunity to meet children, parents, and teachers, and see the impact of your work first-hand.

What's in it for the volunteer?

Volunteering as a school governor is a challenging but rewarding role. As part of the governing board, you’ll:

• help schools overcome challenges to ensure a bright future for children in your community
• work collaboratively with people from different backgrounds, challenging your own perspective and broadening your network
• gain experience outside of your job description and skills you can bring back to work

Before you apply

You will need to complete an application form and will have an interview with the school. DBS checks will be taken up

Can you help us build a nation of global citizens who learn, collaborate, and act for peace, social, and climate justice? Join us in making a difference on the Welsh Centre for International Affairs trustee board.

A fedrwch chi ein helpu i adeiladu cenedl o ddinasyddion byd-eang sy'n dysgu, cydweithio a gweithredu dros heddwch cymdeithasol, a chyfiawnder hinsawdd? Ymunwch â ni i wneud gwahaniaeth ar fwrdd ymddiriedolwyr Canolfan Materion Rhyngwladol Cymru fel ein Trysorydd newydd.

WCIA Trustees – 2025 Treasurer Recruitment / Ymddiriedolwyr WCIA 2025 – Trysorydd

Role of Treasurer at WCIA

Thank you for your interest in the role of Treasurer at WCIA. We are looking to recruit to this role on our Board of Trustees as our current Treasurer will be standing down at the end of March 2026.

We are seeking a trustee with a finance and/or accounting background ideally with experience in the charity sector, who will work with the Board of Trustees and Management by maintaining an overview of the organisation’s finances, ensuring financial viability, advising and guiding on financial requirements and best practice and to provide advice, assistance and information to Trustees on their financial stewardship responsibilities.

Trysorydd WCIA

Rydym yn recriwtio ar gyfer y swydd Trysorydd ar ein Bwrdd Ymddiriedolwyr, gan y bydd ein Trysorydd presennol yn ymddiswyddo ddiwedd mis Mawrth 2026.

Rydym yn chwilio am ymddiriedolwr sydd â chefndir ym maes cyllid a/neu gyfrifeg, yn ddelfrydol, gyda phrofiad yn y sector elusennol, a fydd yn gweithio gyda'r Bwrdd Ymddiriedolwyr a'r Rheolwyr drwy gadw golwg ar gyllid y sefydliad, sicrhau hyfywedd ariannol, cynghori ac arwain ar ofynion ariannol ac arferion gorau, a darparu cyngor, cymorth a gwybodaeth i Ymddiriedolwyr ar eu cyfrifoldebau o ran gofalu am gyllid.

About WCIA

WCIA connects the people of Cymru to the world and to each other. With a legacy spanning over 100 years, and as guardians of the historic Temple of Peace and Health, linked to the League of Nations, precursor of the United Nations, in Cardiff, we learn from the past to create a better future. Now, as we are about to embark on an exciting new chapter — with a fresh strategy, rebrand, and ambitious vision — this is a transformative moment to join us. Together, we’re turning local action into global change.

Through dynamic programmes such as Climate Cymru and Academi Heddwch, we spark connections, create and share knowledge, and inspire hope. We empower the people of Cymru to engage with global challenges, take meaningful action, and drive positive change. If you’re eager to be part of this movement, we’d love to hear from you.

We are looking for a new treasurer to bring fresh insights and passion as we begin this exciting new chapter. We’d love for you to join our vibrant community and be part of our journey to create positive change.

Ynghylch WCIA

Mae WCIA yn cysylltu pobl Cymru gyda’r byd a gyda’i gilydd. Gydag etifeddiaeth sy’n ymestyn dros 100 mlynedd, ac fel gwarcheidwaid y Deml Heddwch ac Iechyd hanesyddol, sy'n gysylltiedig â Chynghrair y Cenhedloedd, rhagflaenydd y Cenhedloedd Unedig, yng Nghaerdydd, rydym yn dysgu o'r gorffennol i greu dyfodol gwell. Nawr, wrth i ni fod ar fin cychwyn pennod newydd gyffrous - gyda strategaeth ffres, ail-frandio, a chyda gweledigaeth uchelgeisiol - mae hwn yn gyfnod trawsnewidiol i ymuno â ni. Gyda'n gilydd, rydym yn troi gweithredu’n lleol yn newid byd-eang.

Trwy raglenni deinamig fel Climate Cymru ac Academi Heddwch, rydym yn sbarduno cysylltiadau, yn creu a rhannu gwybodaeth, ac yn ysbrydoli gobaith. Rydym yn grymuso pobl Cymru i gymryd rhan mewn heriau byd-eang, i gymryd camau ystyrlon ac i sbarduno newid cadarnhaol. Os ydych chi’n awyddus i fod yn rhan o'r mudiad hwn, buasem wrth ein bodd yn clywed gennych.

Rydym yn chwilio am Trysorydd newydd i gyflwyno mewnwelediad ffres ac angerdd wrth i ni ddechrau'r bennod newydd gyffrous hon. Buasem wrth ein bodd petasech yn ymuno â'n cymuned fywiog a bod yn rhan o'n taith i greu newid cadarnhaol.

Do you want to be inspired by the impact of education? Schools across Kent are looking for skilled volunteers to support education by becoming school governors.

What will you be doing?

Governing bodies are responsible for the strategic management of a school and will make decisions about a wide range of issues

The core responsibilities involved are:

• Ensuring accountability
• Providing support and challenge to the schools senior leadership team
• Monitoring and evaluating the school’s progress
• Budgetary allocation and control
• Shaping plans for school improvement and overseeing their implementation
• Setting the school’s aims and values
• Appointing senior members of staff including the Head Teacher

The governing body is usually split in to a small number of committees, each responsible for one area such as finance or pupil achievement. These committees will meet separately from the main governing body to discuss relevant issues in more detail. Discussion is then fed back at a full governing body meeting.

A school governing body is made up of representatives from the school, the parents, the local authority and the local community.

What are we looking for?

You don’t need any specific skills or experience to be a school governor. You must be over 18, but you don’t need to be a parent or have experience working in education. Often, it’s the outside perspective you can bring that a school needs.

Professional experience in areas such as HR, finance, law, or project management are all useful to a school. But soft skills such as leadership, communication, and problem solving are also great additions.

What difference will you make?

Governors make decisions that affect schools for years to come. Our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend. 

As a governor, you can visit the school to gain an understanding of the culture and ethos and to get the most out of the role. You’ll also have the opportunity to meet children, parents, and teachers, and see the impact of your work first-hand.

What's in it for the volunteer?

Volunteering as a school governor is a challenging but rewarding role. As part of the governing board, you’ll:

• help schools overcome challenges to ensure a bright future for children in your community
• work collaboratively with people from different backgrounds, challenging your own perspective and broadening your network
• gain experience outside of your job description and skills you can bring back to work

Before you apply

You will need to complete an application form and will have an interview with the school. DBS checks will be taken up.

Do you want to be inspired by the impact of education? Schools across Bolton and the surrounding area are looking for skilled volunteers to support education by becoming school governors.

What will you be doing?

Governing bodies are responsible for the strategic management of a school and will make decisions about a wide range of issues

The core responsibilities involved are:

• Ensuring accountability
• Providing support and challenge to the schools senior leadership team
• Monitoring and evaluating the school’s progress
• Budgetary allocation and control
• Shaping plans for school improvement and overseeing their implementation
• Setting the school’s aims and values
• Appointing senior members of staff including the Head Teacher

The governing body is usually split in to a small number of committees, each responsible for one area such as finance or pupil achievement. These committees will meet separately from the main governing body to discuss relevant issues in more detail. Discussion is then fed back at a full governing body meeting.

A school governing body is made up of representatives from the school, the parents, the local authority and the local community.

What are we looking for?

You don’t need any specific skills or experience to be a school governor. You must be over 18, but you don’t need to be a parent or have experience working in education. Often, it’s the outside perspective you can bring that a school needs.

Professional experience in areas such as HR, finance, law, or project management are all useful to a school. But soft skills such as leadership, communication, and problem solving are also great additions.

What difference will you make?

Governors make decisions that affect schools for years to come. Our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend. 

As a governor, you can visit the school to gain an understanding of the culture and ethos and to get the most out of the role. You’ll also have the opportunity to meet children, parents, and teachers, and see the impact of your work first-hand.

What's in it for the volunteer?

Volunteering as a school governor is a challenging but rewarding role. As part of the governing board, you’ll:

• help schools overcome challenges to ensure a bright future for children in your community
• work collaboratively with people from different backgrounds, challenging your own perspective and broadening your network
• gain experience outside of your job description and skills you can bring back to work

Before you apply

You will need to complete an application form and will have an interview with the school. DBS checks will be taken up.

Do you want to be inspired by the impact of education? Schools across Surrey are looking for skilled volunteers to support education by becoming school governors.

What will you be doing?

Governing bodies are responsible for the strategic management of a school and will make decisions about a wide range of issues

The core responsibilities involved are:

• Ensuring accountability
• Providing support and challenge to the schools senior leadership team
• Monitoring and evaluating the school’s progress
• Budgetary allocation and control
• Shaping plans for school improvement and overseeing their implementation
• Setting the school’s aims and values
• Appointing senior members of staff including the Head Teacher

The governing body is usually split in to a small number of committees, each responsible for one area such as finance or pupil achievement. These committees will meet separately from the main governing body to discuss relevant issues in more detail. Discussion is then fed back at a full governing body meeting.

A school governing body is made up of representatives from the school, the parents, the local authority and the local community.

What are we looking for?

You don’t need any specific skills or experience to be a school governor. You must be over 18, but you don’t need to be a parent or have experience working in education. Often, it’s the outside perspective you can bring that a school needs.

Professional experience in areas such as HR, finance, law, or project management are all useful to a school. But soft skills such as leadership, communication, and problem solving are also great additions.

What difference will you make?

Governors make decisions that affect schools for years to come. Our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend. 

As a governor, you can visit the school to gain an understanding of the culture and ethos and to get the most out of the role. You’ll also have the opportunity to meet children, parents, and teachers, and see the impact of your work first-hand.

What's in it for the volunteer?

Volunteering as a school governor is a challenging but rewarding role. As part of the governing board, you’ll:

• help schools overcome challenges to ensure a bright future for children in your community
• work collaboratively with people from different backgrounds, challenging your own perspective and broadening your network
• gain experience outside of your job description and skills you can bring back to work

Before you apply

You will need to complete an application form and will have an interview with the school. DBS checks will be taken up.

Who we are:

Manchester is a young and vibrant city, with two in every five residents aged 25 or under. Yet, nearly half of our children (43.8%) are growing up in poverty.

Young Manchester is a youth-led partnership of more than 160 local non-profit organisations and community groups, supporting over 15,000 children and young people across the city every week. We resource, strengthen, and champion Manchester’s youth and play sector, centring young people’s voices, experiences, and leadership, and working to ensure that those most excluded have access to opportunities, support, and joy.

Our vision:

A Manchester where all children and young people can thrive and lead purposeful lives in a joyful, safe and healthy environment.

Young Manchester's Board of Trustees 

Young Manchester has a diverse, active and engaged board. However, we are particularly looking for further support around financial oversight and guidance, to ensure effective management of Young Manchester’s resources in line with its charitable objectives.

Young Manchester is working to expand its strategic engagement with business and diversify its fundraising streams through corporate and enterprise opportunities.

We are keen to hear from individuals with background in finance, or experience in fundraising, grant management, or investment portfolio. They will support the CEOs and Finance & Operations Manager by reviewing budgets, management accounts, cash flow forecasts, and financial statements.

Key Responsibilities:

1. Work with the other trustees to ensure Young Manchester is carrying out its purposes for the public benefit.
2. Comply with Young Manchester’s governing document and the law.
3. Act in Young Manchester’s best interests.
4. Manage Young Manchester’s resources responsibly.
5. Act with reasonable care and skill.
6. Ensure Young Manchester is accountable by supporting and challenging its leadership.
7. Work closely with Young Manchester’s leadership to execute our strategy in alignment with our vision, mission and values.

Do you value supporting adults of all abilities with opportunities to grow in confidence, skills, and connection?

Millennium Farm Trust use the care farm environment to nurture both people and land.

If you have the ability to engage, inspire and lead in strategic decision-making – we could use your expertise as the new Chair of their Board of Trustees!

Who are the Millennium Farm Trust?

Millennium Farm Trust is the charity behind Depden Care Farm. It is a well-established, mission-led charity providing learning, training, and wellbeing opportunities through farming. For over a decade, we’ve supported people of all abilities to grow in confidence, skills, and connection — using the care farm environment to nurture both people and land. Based at Depden Care Farm in rural Suffolk, our programmes combine purposeful agricultural and horticultural work with personalised support.

At the heart of what we do

MFT’s vision: Everyone, whatever their ability, has access to meaningful work that builds self-esteem, self-confidence and self-care and has a place where their contribution to their community is valued and respected.

Our values: that by growing together we will foster a community at Depden Care Farm that promotes transformation, accountability, and integrity. A community which is built on: Respect, Wellbeing, Teamwork, Learning & Compassion.

So what does the role of Chair at Millennium Farm Trust look like?

This really is an exciting time to lead our charity’s Board and use your governance skills to make an impact on our organisation!

As the Chair of Trustees at MFT, you’ll lead our board in providing strategic direction and governance for our organisation, along with ensuring effective performance management. As well as chairing or board and relevant subcommittee meetings, you’ll act as an external ambassador and public face of our charity alongside the director.

Our commitment to diversity and inclusion

Everyone in our organisation shares responsibility for maintaining the highest standards of care, professionalism, and accountability. We are equally committed to diversity, equity, and inclusion. We welcome and celebrate difference, recognising that varied perspectives and experiences strengthen our community and enrich the lives of those we support.

Who we’re looking for

Having strategic management experience, ideally in the voluntary or social care sector, along with a strong understanding of governance will be most beneficial as our new Chair. We need someone who encourages our commitment to diversity, inclusion, and representing the interests of the community served. You’ll also have the capacity to manage change and support the organisation through a period of transition, as well as the ability to inspire, engage, and draw out the skills of our board members.

Please read the candidate information pack for further information before you apply. Don’t think you quite meet all of the specifications? Please don’t count yourself out – we’d still love to hear from you and learn more about you and your interest in joining the Millenium Farm Trust!

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.

Eastside People is supporting Millennium Farm Trust in the recruitment of this role. Please apply by submitting your CV and a cover letter, both in Word doc format.
Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following:

• Why are you interested in the Chair role at Millennium Farm Trust?
• Having read the information pack, what relevant experience and skills do you feel you would bring to this role? This might come from paid work, study, community or voluntary work or other experience.

The closing date for applications is Mon 15th December. Shortlisting interviews with our recruitment partner Eastside People will take place shortly after, and shortlisted candidates will an interview with MFT during the week beginning first two weeks of January 2026.

The Organisation

Citizens Advice South Warwickshire (CASW) is a local charity providing free, confidential, and impartial advice to anyone in need. The organisation supports individuals with a wide range of issues, from simple queries to complex situations involving multiple challenges.

Each year, CASW assists thousands of people across South Warwickshire — including Warwick, Kenilworth, Leamington Spa, Stratford-upon-Avon, and surrounding villages — helping them find practical solutions and move forward. Its community-based team delivers services such as general advice, signposting, and specialist support in areas including debt and housing. Assistance is available in person, by phone, online, and, in some cases, through home visits.

CASW is committed to empowering people through advice, education, and support, while also influencing policies that affect its clients. Its work benefits both individuals and the wider community.

The Role

Citizens Advice South Warwickshire is seeking a trustee to join its effective and passionate Board of Trustees, a team that works collaboratively with respect, energy, and purpose. Trustees share a commitment to making a difference and helping shape the charity’s future strategy at a time of strong financial stability. This role offers the opportunity to make a tangible impact and see the value of your contribution.

Key Responsibilities:

• Advise on the financial implications of the charity’s strategic plan, including overseeing financial risk management.

• Work with the CEO and Finance Manager to present budgets, internal management accounts, and annual financial statements to the Board.

• Ensure proper accounting records, procedures, and controls are maintained.

• Monitor and advise on the charity’s financial viability.

• Ensure investments and assets are maximised.

• Keep the Board informed of financial duties and develop trustees’ financial understanding.

• Ensure CASW complies with contractual and funding requirements.

• Maintain good governance in line with legal and Charity Commission requirements.

• Chair the Finance Sub-Committee.

The Person

CASW is seeking a trustee who can commit time and energy to making a real difference in South Warwickshire. The ideal candidate will be a passionate team player with strong strategic insight and commercial acumen, able to communicate complex financial information clearly to support effective decision-making.

Essential:

• Commitment to CASW’s mission and strategic objectives

• Recognised professional accounting qualification (e.g., ACA, ACCA, CIMA)

• Experience in addressing strategic issues, interpreting complex information, and business planning

• Commitment to diversity and inclusion

Desirable:

• Experience as a Trustee or Treasurer, or within the charity sector

• Knowledge of regulatory requirements for financial discipline and reporting in charities

Further Information

More details about CASW, the role, and the person sought are available in the Candidate Information Pack.

Cadet Group Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of healthy citizens. Youth Leaders also help young people develop their confidence, teamwork skills, and self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Our Cadet Group meets between 18:00 - 20:00 on a Monday evening every week, term-time only. Please outline your availability in your application form. The vacancy is for Ringmer Cadet Group. This role is formerly known as a Unit Manager. You will line manage Cadets & Youth Leaders & Helpers within the Group.

Closing date for these opportunities is: 11/12/2025

To apply for this opportunity, please follow the link below:

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Do you want to be inspired by the impact of education? Schools across Reading are looking for skilled volunteers to support education by becoming school governors.

What will you be doing?

Governing bodies are responsible for the strategic management of a school and will make decisions about a wide range of issues

The core responsibilities involved are:

• Ensuring accountability
• Providing support and challenge to the schools senior leadership team
• Monitoring and evaluating the school’s progress
• Budgetary allocation and control
• Shaping plans for school improvement and overseeing their implementation
• Setting the school’s aims and values
• Appointing senior members of staff including the Head Teacher

The governing body is usually split in to a small number of committees, each responsible for one area such as finance or pupil achievement. These committees will meet separately from the main governing body to discuss relevant issues in more detail. Discussion is then fed back at a full governing body meeting.

A school governing body is made up of representatives from the school, the parents, the local authority and the local community.

What are we looking for?

You don’t need any specific skills or experience to be a school governor. You must be over 18, but you don’t need to be a parent or have experience working in education. Often, it’s the outside perspective you can bring that a school needs.

Professional experience in areas such as HR, finance, law, or project management are all useful to a school. But soft skills such as leadership, communication, and problem solving are also great additions.

What difference will you make?

Governors make decisions that affect schools for years to come. Our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend. 

As a governor, you can visit the school to gain an understanding of the culture and ethos and to get the most out of the role. You’ll also have the opportunity to meet children, parents, and teachers, and see the impact of your work first-hand.

What's in it for the volunteer?

Volunteering as a school governor is a challenging but rewarding role. As part of the governing board, you’ll:

• help schools overcome challenges to ensure a bright future for children in your community
• work collaboratively with people from different backgrounds, challenging your own perspective and broadening your network
• gain experience outside of your job description and skills you can bring back to work

Before you apply

You will need to complete an application form and will have an interview with the school. DBS checks will be taken up.

Do you want to be inspired by the impact of education? Schools across Portsmouth are looking for skilled volunteers to support education by becoming school governors.

What will you be doing?

Governing bodies are responsible for the strategic management of a school and will make decisions about a wide range of issues

The core responsibilities involved are:

• Ensuring accountability
• Providing support and challenge to the schools senior leadership team
• Monitoring and evaluating the school’s progress
• Budgetary allocation and control
• Shaping plans for school improvement and overseeing their implementation
• Setting the school’s aims and values
• Appointing senior members of staff including the Head Teacher

The governing body is usually split in to a small number of committees, each responsible for one area such as finance or pupil achievement. These committees will meet separately from the main governing body to discuss relevant issues in more detail. Discussion is then fed back at a full governing body meeting.

A school governing body is made up of representatives from the school, the parents, the local authority and the local community.

What are we looking for?

You don’t need any specific skills or experience to be a school governor. You must be over 18, but you don’t need to be a parent or have experience working in education. Often, it’s the outside perspective you can bring that a school needs.

Professional experience in areas such as HR, finance, law, or project management are all useful to a school. But soft skills such as leadership, communication, and problem solving are also great additions.

What difference will you make?

Governors make decisions that affect schools for years to come. Our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend. 

As a governor, you can visit the school to gain an understanding of the culture and ethos and to get the most out of the role. You’ll also have the opportunity to meet children, parents, and teachers, and see the impact of your work first-hand.

What's in it for the volunteer?

Volunteering as a school governor is a challenging but rewarding role. As part of the governing board, you’ll:

• help schools overcome challenges to ensure a bright future for children in your community
• work collaboratively with people from different backgrounds, challenging your own perspective and broadening your network
• gain experience outside of your job description and skills you can bring back to work

Before you apply

You will need to complete an application form and will have an interview with the school. DBS checks will be taken up.